Hi ,
i am facing no service issue with HTC sensation xe with audio beats i have tried custom roms and stock roms with no luck , did factory restore , i have s-off +root.
hboot version is 1.27
baseband : 11.76A.3504.00U_24A.3504.31_M
When i turn on the device without sim card it says "Please insert sim card" and when i put sim card it says limited service and no signal with cross on signal bar .
Please tell me what should i do to fix this issue also what do you think its a hardware related issue ?
One more thing .. when i insert the sim it pops up the available networks and when i try to register on network it says Your Sim card does not allow to connect this network.
Also when i put the phone in air plane mode i can change the network mode to GSM only and WCDMA but when airplane mode is off and radio is on i can't change those settings .
if i go to testing section by pressing *#*#4636#*#* and then i go to Phone settings i see there "WCDMA preffered" as the network mode and when i try to change it from dropdown list it doesn't allow me to change .
do you think if i flash some other radio/rom it will work ?
also what other thing can i do to figure out the issue .
Thanks Much .
djyasirayaz said:
Hi ,
i am facing no service issue with HTC sensation xe with audio beats i have tried custom roms and stock roms with no luck , did factory restore , i have s-off +root.
hboot version is 1.27
baseband : 11.76A.3504.00U_24A.3504.31_M
When i turn on the device without sim card it says "Please insert sim card" and when i put sim card it says limited service and no signal with cross on signal bar .
Please tell me what should i do to fix this issue also what do you think its a hardware related issue ?
One more thing .. when i insert the sim it pops up the available networks and when i try to register on network it says Your Sim card does not allow to connect this network.
Also when i put the phone in air plane mode i can change the network mode to GSM only and WCDMA but when airplane mode is off and radio is on i can't change those settings .
if i go to testing section by pressing *#*#4636#*#* and then i go to Phone settings i see there "WCDMA preffered" as the network mode and when i try to change it from dropdown list it doesn't allow me to change .
do you think if i flash some other radio/rom it will work ?
also what other thing can i do to figure out the issue .
Thanks Much .
Click to expand...
Click to collapse
Hi,
It seems that your radio and firmware should work for most ROMS around.
How old is your sim card?
It might be worth trying to get a new one.
malybru said:
Hi,
It seems that your radio and firmware should work for most ROMS around.
How old is your sim card?
It might be worth trying to get a new one.
Click to expand...
Click to collapse
My Sim card is new and its working on other handset so its not a simcard issue
Sim Card reader may be broken ?
Envoyé depuis mon HTC Sensation Z710e avec Tapatalk
xeloni said:
Sim Card reader may be broken ?
Envoyé depuis mon HTC Sensation Z710e avec Tapatalk
Click to expand...
Click to collapse
No .. Sim card reader is also fine because i can still see the sim toolkit folder and when i put the sim in device it shows me a popup to select network when i try to join it fails to register on network .
also i can dial emergency numbers.
i don't think the sim card reader is broken . phone is detecting the sim but no signal .
if there is a problem with signal IC then it should not detect any network operator to choose from .. so it seems its not a hardware issue
Thanks
djyasirayaz said:
My Sim card is new and its working on other handset so its not a simcard issue
Click to expand...
Click to collapse
I have just installed CM10 rom and now phone is displaying my network operator name on the lock screen but still no signal
djyasirayaz said:
I have just installed CM10 rom and now phone is displaying my network operator name on the lock screen but still no signal
Click to expand...
Click to collapse
I just checked in secret hidden testing mode "*#*#4636#*#*" that i am getting -60dbm Signal strength i don't know if its enough to show in bar or not .. but when i try to call it says "Mobile Network not available" .
htc sensation xe no signal
djyasirayaz said:
I just checked in secret hidden testing mode "*#*#4636#*#*" that i am getting -60dbm Signal strength i don't know if its enough to show in bar or not .. but when i try to call it says "Mobile Network not available" .
Click to expand...
Click to collapse
Hi, have you managed to fix this issue? I have exactly the same problem with a 3 week old phone!
I called HTC to let them know and they think it is a sim problem, however, my sim is very new and is working in other phones!
I don't know what to do, I needed a new phone for school and to my dismay, it is not working!!
It was working until last week and I haven't damaged the phone at all, I am very protective over it!!!
I have read stories over flashing the phone, but I worry that I will damage it if I do so, and my parents just spent a lot of money on it for me. LOL!
My sisters' and I all got the same phone, but theirs' working fine!
Please let me know if you can help me
Thank you
sashaarora said:
Hi, have you managed to fix this issue? I have exactly the same problem with a 3 week old phone!
I called HTC to let them know and they think it is a sim problem, however, my sim is very new and is working in other phones!
I don't know what to do, I needed a new phone for school and to my dismay, it is not working!!
It was working until last week and I haven't damaged the phone at all, I am very protective over it!!!
I have read stories over flashing the phone, but I worry that I will damage it if I do so, and my parents just spent a lot of money on it for me. LOL!
My sisters' and I all got the same phone, but theirs' working fine!
Please let me know if you can help me
Thank you
Click to expand...
Click to collapse
type in dialer *#*#4636#*#* and go to phone info
from there it has options for network
I seem to have the exact same problem as described above (no signal, sim card seems to be fine)
Did any of you fix this?
Had same problem on nexus s after updating from jb to ics,no signal problem...changed sim card,everything fine..
Sent from ViperS
HTC Sensation T-Mobile 4G
I think I had the same issue (as described here). While I'm not really sure which of all the tricks tried that made it work, I'd recommend trying yet another SIM. Good luck!
Edit: After all, it doesn't look like it works. My current provider claims this HAS to be related to SIM-locking.
Edit #2: Check for IMEI blocking.
hi guys... same problem
1 week, every night on this device (my girlfriend device)
two times i've luck and phone have signal, with a ruu. but i'd like to flash viper rom, so unlocked hboot 1.27, flash recovery 4ext, reboot in the same stock rom, and.. not signal......... same radio, same rom... only hboot unlocked e 4ext recovery
i don't understand
someone found the solution???
thx
robertoc1 said:
hi guys... same problem
1 week, every night on this device (my girlfriend device)
two times i've luck and phone have signal, with a ruu. but i'd like to flash viper rom, so unlocked hboot 1.27, flash recovery 4ext, reboot in the same stock rom, and.. not signal......... same radio, same rom... only hboot unlocked e 4ext recovery
i don't understand
someone found the solution???
thx
Click to expand...
Click to collapse
type in dialer *#*#4636#*#*
go to phone info and change the network to WCDMA only or WCDMA preffered or GSM only
see how it goes
rzr86 said:
type in dialer *#*#4636#*#*
go to phone info and change the network to WCDMA only or WCDMA preffered or GSM only
see how it goes
Click to expand...
Click to collapse
0 dBm in all situation
try with 2 different sim (Wind + TIM)
robertoc1 said:
0 dBm in all situation
try with 2 different sim (Wind + TIM)
Click to expand...
Click to collapse
is the device on S-OFF?
rzr86 said:
is the device on S-OFF?
Click to expand...
Click to collapse
yes
robertoc1 said:
yes
Click to expand...
Click to collapse
use getril app from playstore
it will show you the best combination of radio/ril
check this also
http://forum.xda-developers.com/showthread.php?t=1202867
rzr86 said:
use getril app from playstore
it will show you the best combination of radio/ril
check this also
http://forum.xda-developers.com/showthread.php?t=1202867
Click to expand...
Click to collapse
change 3 ril, reboot any times but nothing happens. then i go to have a breakfast and when i return after 20 minutes... i have signal!!
i don't know how, i don't if it happens by change the ril because during last week i flash many ril but nothing happens.
No sim no service
Hi when i boot the mobile say no sim no service , but when i go to settings / mobile networks i can choose my operator (o2 uk) , its really anoying , I have Unlocked bootloader, S OFF , ROOTED , NEW Firmware , but nothing helped , I really like this ROM can you pls help me thx .
Hi, I have an HTC one S from T-mobile , but unlocked to use in Mexico´s Movistar Carrier.
The phone has unlocked bootloader, Rooted, custom TRW Recovery, Stock Rom Jelly bean 4.1.1, SW 3.14.531.17 710RD ,
But, Randomly I get No Signal at all, No Service with an X mark on the signal bars , some times the signal comes by itself, but other times, I need to restart the phone or go to settings- Network operators-Select Automatically, then it says automatic registration , and the signal comes back...
But this is very anoying...
I have 1 month with the phone.
Some one can Help me to fix this issue??
Regards.
This is the same problem I have with mine, after going back to stock from a failed Maximus 10 install.
The exact same symptoms.
Same Issue here from past few months, this issue for me began when i attempted to S-Off but had some serious issues with Bootloops that was solved after j-tag
Since then Im not able to connect to 2g network And Facing the same issue of no Network several times, and only Switching Gsm only den again WCDMA only brings back the network
Im currently S-on and hboot 1.13
tried Changing Radios (Temporary Radios by Tecardo, I am on Europe 1.11 at the moment, but no luck )
kindly post if any Solutions found
Regards.
Sent from my HTC One S
Hi All,
I bought XT1225 on ebay and I can't return it. So when I run on 4G network, everything works fine until I go into some places where is certainly no signal; After signal is gone, it can't turn on again. I tried to unplug the SIM and reinsert it, turn airplane mode off and on again, and nothing did the trick until reboot. I am using *#*#4636#*#* to check phone status, the GSM radio is off and I can't turn on it's radio even I clicked the button "turn on radio".
I am currently running latest version of stock rom. Anyone have idea why? and how to fix it?
after using logcat -b radio, here is the result:
D/RILJ ( 1668): [4364]> RADIO_POWER on [SUB0]
D/RILC ( 341): SOCKET RIL_SOCKET_1 REQUEST: RADIO_POWER length:16
D/RILC ( 341): RequestComplete, RIL_SOCKET_1
E/RILC ( 341): Send Response to RIL_SOCKET_1
D/RilRequest( 1668): [4364]< RADIO_POWER error: com.android.internal.telephony.C
ommandException: GENERIC_FAILURE ret=
What exactly is wrong with this radio?
lkthomas said:
after using logcat -b radio, here is the result:
D/RILJ ( 1668): [4364]> RADIO_POWER on [SUB0]
D/RILC ( 341): SOCKET RIL_SOCKET_1 REQUEST: RADIO_POWER length:16
D/RILC ( 341): RequestComplete, RIL_SOCKET_1
E/RILC ( 341): Send Response to RIL_SOCKET_1
D/RilRequest( 1668): [4364]< RADIO_POWER error: com.android.internal.telephony.C
ommandException: GENERIC_FAILURE ret=
What exactly is wrong with this radio?
Click to expand...
Click to collapse
Have you tried factory reset and a fresh reflash?
Sent from my XT1254 using XDA Free mobile app
mrkhigh said:
Have you tried factory reset and a fresh reflash?
Sent from my XT1254 using XDA Free mobile app
Click to expand...
Click to collapse
Yes I did factory reset and fresh reflash everything, problem still the same.
anyone have idea?
Hi there,
I have the exact same problem, and actually here is what caused it.
I bought Moto Maxx XT1225 from eBay roughly a year back, it was Puerto Rico version. Since early 2015, I noticed it lags at times. I also noticed the other varients of Moto Maxx XT1225 (Indian) got Lollipop update, however PR version still on Kitkat. Researching through Xda developers, and I knew my XT1225 PR version can be flashed with Indian firmware, and gain Lollipop update, as the internals are identical. I also hoped I'd fix the lagging issue of Moto Maxx, and clean up the device wish a fresh start.
But then, after I flashed with Indian firmware for XT1225, I noticed this issue which you're experiencing now. On 4G LTE, its all good, as well as on 2G. But If you're on AUTO mode, you'd frequently switch between 3G and 4G, and the issue comes then. At random times, when the phone switches to 3G mode, radio gets turned off somehow, and the only solution is to turn it OFF and then back ON. It happens only when switched to 3G cell, and doesnt happen always. I suspect this is due to some incompatibility of Puerto Rico radio and Indian firmware of Moto Maxx XT1225.
Go to SETTINGS > ABOUT PHONE > and check SYSTEM VERSION.
My system version: 22.34.11.quark_reteu.reteuall.en.EU.amxpr (ending with PR, hence Puerto Rico)
My Baseband version: MDM9625_104438.245.02.85p QUARK_EMEA_CUST (Previously, this also had PR in the version number, but after the flashing its gone)
While I flashed, I flashed radio as well as system and all other parts, but somehow this happened. I'm waiting for Marshmallow to my phone, will probably reset it and reflash the PR version. For now, I'm forced on 2G most of the time (on WiFi at home and office), and while I drive within the city, as cell switching between 3G and 4G happens often, and then radio goes off.
I believe flashing the original firmware might fix it, you just need to figure out which version your device was on before this happened. In my case, if Marshmallow gets delayed beyond December, I'll flash PR version to check again.
lkthomas said:
Hi All,
I bought XT1225 on ebay and I can't return it. So when I run on 4G network, everything works fine until I go into some places where is certainly no signal; After signal is gone, it can't turn on again. I tried to unplug the SIM and reinsert it, turn airplane mode off and on again, and nothing did the trick until reboot. I am using *#*#4636#*#* to check phone status, the GSM radio is off and I can't turn on it's radio even I clicked the button "turn on radio".
I am currently running latest version of stock rom. Anyone have idea why? and how to fix it?
Click to expand...
Click to collapse
Thanks for your detail reply,
I tried to flash all other version of stock rom, only India 5.0.2 stock work without having issue with baseband version "Unknown", I couldn't turn on radio as you did, the only way to make GSM radio turn on is by reboot.
Anything we could hack around to make it work?
downunder said:
Hi there,
I have the exact same problem, and actually here is what caused it.
I bought Moto Maxx XT1225 from eBay roughly a year back, it was Puerto Rico version. Since early 2015, I noticed it lags at times. I also noticed the other varients of Moto Maxx XT1225 (Indian) got Lollipop update, however PR version still on Kitkat. Researching through Xda developers, and I knew my XT1225 PR version can be flashed with Indian firmware, and gain Lollipop update, as the internals are identical. I also hoped I'd fix the lagging issue of Moto Maxx, and clean up the device wish a fresh start.
But then, after I flashed with Indian firmware for XT1225, I noticed this issue which you're experiencing now. On 4G LTE, its all good, as well as on 2G. But If you're on AUTO mode, you'd frequently switch between 3G and 4G, and the issue comes then. At random times, when the phone switches to 3G mode, radio gets turned off somehow, and the only solution is to turn it OFF and then back ON. It happens only when switched to 3G cell, and doesnt happen always. I suspect this is due to some incompatibility of Puerto Rico radio and Indian firmware of Moto Maxx XT1225.
Go to SETTINGS > ABOUT PHONE > and check SYSTEM VERSION.
My system version: 22.34.11.quark_reteu.reteuall.en.EU.amxpr (ending with PR, hence Puerto Rico)
My Baseband version: MDM9625_104438.245.02.85p QUARK_EMEA_CUST (Previously, this also had PR in the version number, but after the flashing its gone)
While I flashed, I flashed radio as well as system and all other parts, but somehow this happened. I'm waiting for Marshmallow to my phone, will probably reset it and reflash the PR version. For now, I'm forced on 2G most of the time (on WiFi at home and office), and while I drive within the city, as cell switching between 3G and 4G happens often, and then radio goes off.
I believe flashing the original firmware might fix it, you just need to figure out which version your device was on before this happened. In my case, if Marshmallow gets delayed beyond December, I'll flash PR version to check again.
Click to expand...
Click to collapse
That's right, my phone is initially from Puerto Rico, and I flashed Indian firmware 5.0.2 back in September, and has been facing this issue since then.
When I'm on 4G, and when an incoming/outgoing call happens, the phone gets switched back to 3G, and sometimes radio goes off. Once this happens, there is no cure, but to restart the phone. To prevent this from happening right after restart, I switch to 2G ONLY mode, and then reboot, and can make calls and send SMS. Like I said, I'm tethered to WiFi most of the time, and whenever I really need to browse, I force to LTE only with the USSD code *#*#4636#*#*.
I think this problem has got to do something with baseband version respective to the firmware region. Any clue as to what your phone initially had, was it Mexico, Brazil, Puerto Rico or Indian?
If I find any cure to this, or a more permanent solution, I'll post it here.
lkthomas said:
Thanks for your detail reply,
I tried to flash all other version of stock rom, only India 5.0.2 stock work without having issue with baseband version "Unknown", I couldn't turn on radio as you did, the only way to make GSM radio turn on is by reboot.
Anything we could hack around to make it work?
Click to expand...
Click to collapse
I have no idea what's the original region of this phone. I am guessing India because all other firmware baseband doesn't work.
downunder said:
That's right, my phone is initially from Puerto Rico, and I flashed Indian firmware 5.0.2 back in September, and has been facing this issue since then.
When I'm on 4G, and when an incoming/outgoing call happens, the phone gets switched back to 3G, and sometimes radio goes off. Once this happens, there is no cure, but to restart the phone. To prevent this from happening right after restart, I switch to 2G ONLY mode, and then reboot, and can make calls and send SMS. Like I said, I'm tethered to WiFi most of the time, and whenever I really need to browse, I force to LTE only with the USSD code *#*#4636#*#*.
I think this problem has got to do something with baseband version respective to the firmware region. Any clue as to what your phone initially had, was it Mexico, Brazil, Puerto Rico or Indian?
If I find any cure to this, or a more permanent solution, I'll post it here.
Click to expand...
Click to collapse
By the way, do you think it's a hardware issue?
downunder said:
That's right, my phone is initially from Puerto Rico, and I flashed Indian firmware 5.0.2 back in September, and has been facing this issue since then.
When I'm on 4G, and when an incoming/outgoing call happens, the phone gets switched back to 3G, and sometimes radio goes off. Once this happens, there is no cure, but to restart the phone. To prevent this from happening right after restart, I switch to 2G ONLY mode, and then reboot, and can make calls and send SMS. Like I said, I'm tethered to WiFi most of the time, and whenever I really need to browse, I force to LTE only with the USSD code *#*#4636#*#*.
I think this problem has got to do something with baseband version respective to the firmware region. Any clue as to what your phone initially had, was it Mexico, Brazil, Puerto Rico or Indian?
If I find any cure to this, or a more permanent solution, I'll post it here.
Click to expand...
Click to collapse
No, I believe its got something to do with firmware compatibility with radio software. All these problems started after I flashed it with Indian firmware.
In addition to the random radio off issues, my device randomly reboots while I'm in the middle of doing something. It gets damn slow at times, and then phew, reboots. Random freezes do also occur, and I'm counting on Motorola to start rolling Marshmallow for XT1225, trying to stay calm until then, so that I can try the new firmware, and if that doesnt solve it, can downgrade to 4.4 for Puerto Rico, and install 5.0.2 OTA from there.
lkthomas said:
By the way, do you think it's a hardware issue?
Click to expand...
Click to collapse
How do you downgrade? using fastboot or Motorola RSD lite?
downunder said:
No, I believe its got something to do with firmware compatibility with radio software. All these problems started after I flashed it with Indian firmware.
In addition to the random radio off issues, my device randomly reboots while I'm in the middle of doing something. It gets damn slow at times, and then phew, reboots. Random freezes do also occur, and I'm counting on Motorola to start rolling Marshmallow for XT1225, trying to stay calm until then, so that I can try the new firmware, and if that doesnt solve it, can downgrade to 4.4 for Puerto Rico, and install 5.0.2 OTA from there.
Click to expand...
Click to collapse
I never used RSD Lite, sorry about that.
Download the firmware from the links, and I suggest you use 'Flash Firmware on Moto Maxx Using Motorola Fastboot' method.
http://www.droidviews.com/install-stock-firmware-on-moto-maxx-xt1225/
lkthomas said:
How do you downgrade? using fastboot or Motorola RSD lite?
Click to expand...
Click to collapse
some update, after flashing CM12.1, radio problem is gone, interesting.
Hi, after pass Soff and cm13 installed, i have problems with LTE, data is blocked and impossible to send SMS. Plane mode resolve the problem but is temporary .
I have reflash a ruu but the problem persists.
Somebody could help me?
Ruu Europe 1.56.401.70 cid htc __ 034
Thank's you and sorry for my english
I have problems with LTE on cm13 on AT&Ts network, what you have to do is switch to 3g, or H/H+
Ok for CM13 but the problem persists after the flash of a ruu. The problem may come from where? Kernel, radio, hardware ?
CEDRIC23 said:
Ok for CM13 but the problem persists after the flash of a ruu. The problem may come from where? Kernel, radio, hardware ?
Click to expand...
Click to collapse
Well that's strange, first I would call your carrier and make sure u have 4g LTE, and see if they could do anything to fix it. It could also be where you are, you might not have 4g LTE coverage where you are.
The problem must come from the network, i am on holiday in Italy and lte works very fine. Strange.
My HTC One a9 bought from ksa didn't support Indian language.
double letters can't show smoothly
I tried in Malayalam
How to fix it
What are you in phone info>set preferred network type by typing *#*#4636#*#* in the dialer ? Thank's