(Q) Google services wakelock - Nexus 5 Q&A, Help & Troubleshooting

Hi I am having an issue with Google services keeping my phone awake is there any way to solve this.
Sent from my Nexus 5 using Tapatalk

I'm seeing this also.

Yeah me too. Can't seem to find what it is. I have all location reporting turned off.
Sent from my SPH-L900 using xda premium

Things to try: Force Sync everything
Sign out of your account then back in
Reboot
Usually one of these will fix it.

Me too

This just happened to me for the first time this morning. I've disabled all syncing with my google account and rebooted. Phone is sleeping properly again.

I had that happened to me with Google Play Services last week. I went to the Apps menu and cleared that app's data and services. That seems to have fixed it.
Sent from my Nexus 5 using xda app-developers app

Cool I'll try log out of Google clear cache and log back in.
Sent from my Nexus 5 using Tapatalk

I was seeing same thing too...rebooting did the trick for me.

Yeah that's weird. I have the exact same problem. My Nexus 5 has been great so far but I charged it up last night and when I woke up this morning, "Google Services" was listed as taking up over 60% of my battery and my device had been awake all night. I've restarted my phone which will hopefully help.

Same here. Rebooting seems to have fixed it.

This happened to me twice last week. Completely drained my fully charged phone within 6 hours.
I ended up uninstalling the Google Play update and reinstalling it. So far, it's been good.

blackdragoon said:
This happened to me twice last week. Completely drained my fully charged phone within 6 hours.
I ended up uninstalling the Google Play update and reinstalling it. So far, it's been good.
Click to expand...
Click to collapse
How do you uninstall Google Play update? I ask in case i need to do so.
I can confirm that this morning I woke up with the battery drain as well. First time this has happened. A reboot has stopped the timer on the "wake time" so that's good

jd317 said:
How do you uninstall Google Play update? I ask in case i need to do so.
I can confirm that this morning I woke up with the battery drain as well. First time this has happened. A reboot has stopped the timer on the "wake time" so that's good
Click to expand...
Click to collapse
Mine did the same thing this morning, never had the issue before today. I rebooted the phone and that seemed to fix the problem.

It happens off and on for me. There is no rhyme or reason for it. Some days I get great battery life and some days this happens and battery life sucks.

Guess something on Googles end. Lots of people gotten it today, on many different phones. I got it on both my motorola xoom and nexus 7 today, never happened before.

I've had pretty bad battery life since like 2 days ago. I think Google is pushing something out that's causing all of us to get bad battery life. They were supposed to release an update on Nov 13 and I don't think anyone's got it yet

Had this same issue on my Galaxy S4. Exact same thing. Totally random.
I've had excellent battery life on my Nexus 5 every day...until today. Google Play Services is the culprit.
I wish Google would hurry up and fix this...but considering it's been an issue for a long time now...I'm not that confident we'll have a solution any time soon.
You can reboot and uninstall and clear cache all day long...it may go away temporarily, but it will come back.

I have the same problem but not with Google services. Until now it happens with the processes mediaserver and Android OS.
Closing any program by swiping it away does not help.
Only a restart seems to solve it.
Sent from my Nexus 5 using xda app-developers app

I read somewhere this is caused by turning location services being turned off.
I could be wrong but it's worth a shot

Related

How many of us are getting reboots

I know theres a poll on issues etc and rebooting is mentioned, but I feel it was too early to poll and people could have voted and had a reboot after...
So question is..... has your phone rebooted? Or just fine?
Also if you could mention how long you had it that would be great....
I just want to know exactly who is having reboots and who hasn't..
Not once on its own.
Sent from my LG-P999 using XDA Premium App
None so far.
None so far.
Zero.
Sent from my LG-P999 using XDA App
LOTS of reboots
I have had about 20 in two weeks. I am CURRENTLY getting CONTINUOUS reboots.
It had the LG logo and thinking bar, underneath it said "System checking". Now it has rebooted non-stop (6 times so far as I'm typing).
New phone should arrive on my doorstep within the next hour or so... fingers crossed.
once that I know of. No idea why. It just rebooted while on my desk idle.
In the one week I had the phone (preroot), never. Even after rooting it, never.
Haven't had any issues with mine.
Had 3 reboots in 5 days on my old phone. Nothing yet on new one so far. It has been 3 days. I noticed my old phone was alot hotter than this one. Possibly a hardware issue after all.
Guys, try to turn off gps, I did that and I have 0 reboot and 0 shut down today, I had a lot of reboots and phone turning off by itself before that. I'll see what happens when I charge it tonight and I'll let u guys know.
Sent from my LG-P999 using XDA App
Theres got to be something thats causing it.
results don't look so good..
Hmmm prerooted I had maybe one and some freezing and lag..
rooted no reboots except running eaglesblood rom and experimental kernel with pauls lag apparentky too much going on there. .
If your phone is rebooting constantly don't even waste your time return it for a new unit. The att galaxy s had the same prob and everyone waited for a fix only to find out it was hardware related....if your in the 14 day window don't even waste your time and end up with a refurb
Sent from my LG-P999 using XDA App
I bought my g2x a day after launch. For a few days, I didn't experience any reboots. After that they starting happening but not too often. Eventually (by yesterday), it was happening more often. Somewhere in that time frame I did a factory reset to try to improve battery life.
I called tmobile support yesterday and they made do another factory reset and not install any apps. It has been 16 hours without a reboot but that doesn't prove anything, really. First, it doesn't necessarily happen every day. Second, without any non-default apps installed, it may not be taxing the device enough. Third, even if it is an app's fault, it may not be directly the apps fault. Am I supposed to run no apps if that turns out to be the problem?
They will be calling back at three and I'm going to try to push them for a replacement. I'm also having reception issues and the battery could certainly last longer.
None here, gps is not turned off
Sent from my LG-P999 using XDA Premium App
I am on my 5th G2X... with a build date of 4/3/2011 and I have not had a reboot as of yet with GPS turned on. This has also been the best phone out of all those 5, I have a week left and if I experience problems I will be taking it back. As somoene said dont waste your time your better off returning it then waiting for a fix.
Berat said:
I am on my 5th G2X... with a build date of 4/3/2011 and I have not had a reboot as of yet with GPS turned on. This has also been the best phone out of all those 5, I have a week left and if I experience problems I will be taking it back. As somoene said dont waste your time your better off returning it then waiting for a fix.
Click to expand...
Click to collapse
Any advice on what to tell them so they'll take it back? The tmobile phone tech wants me to prove that it isn't an app...
none so far got it on May 3rd..
oldbustedjorn said:
Any advice on what to tell them so they'll take it back? The tmobile phone tech wants me to prove that it isn't an app...
Click to expand...
Click to collapse
I just took it to the store, told them the problems I was having mentioned the reboots, screen bleed, and data connection issues. Told them I was within the 14days and that Customer Care told me to come to the store and try and get a working phone. I wouldnt talk about the reboots as it may not happen in store if you have screen bleed its easier that way cause you can prove that.
Did you buy it in store, online or over the phone?

Sign-in error for Google account

Starting today, my phone has been giving me notifications about a sign in error to my Google account. It's happened about 5 times so far, all just today. My phone is completely stock. Is anyone else experiencing this issue? Are Google servers having some issues?
I think Google was having problems this morning. Maybe they still are.
Sent from my ADR6300 using xda app-developers app
Okay thank you
Same here. I just flashed the latest Cyanogen mod nightly so I thought it was the ROM.
Sent from my SCH-I535 using xda app-developers app
Been getting that error like crazy today. I'm guessing it's cleared up though? Haven't seen it in a minute..
Just started getting it a few hours ago, completely stock.
I wonder if they're just making system wide changes in waves, you guys are getting the errors much later than me, I haven't gotten one in hours now
I am getting as well yesterday and today with 2 different ROMs so I believe its a Google issue
Confirming as well, just got one to be exact
I've been getting the log in error periodically for over a day now
It's been happening to me since last night, and I'm on a completely different phone. In searching for a solution that DIDN'T involve starting from scratch by reflashing a ROM (literally hours of work to retweak and restore everything, titanium backup and all) I found another thread regarding this issue on a totally different phone forum of xda.
I myself am running Now for ICS on my One S running Viper Rom. From this thread, with no details given I can only assume most of you are using Verizon galaxy S 3s?
But anyways. In the other thread it seemed the consensus that the issues were related to Google now. Some users reported some success from logging out of their Google plus then logging back in again. That resolution has provided me no dice so far.
Most users reporting the issue said that their google now was even not working at all. Have any of you tried google now while encountering these issues? Does it work or does it seem to be malfunctioning? Mine (along with the rest of my google apps) all seem to be working fine still. =L
Is anyone on here using a phone other than the Verizon GS3? what roms are involved? Anyone encountering this issue NOT have google now installed to their phone?
Hoping to narrow the details down in the interest of gaining a little more knowledge about this specific occurrence.
This happened to me a couple months ago, and I was running GNow for ICS back then too. Can't remember but I'm fairly certain the issue worked itself out. But its obnoxious ass all hell. Been getting the notification once every 5 minutes whenever I dismiss it, and its been prevalent since last night! It's starting to severely irritate me lol.
Sent from my HTC One S using xda premium
I'm on an HTC Amaze running a custom Speed Rom. My battery ran out during the error message and my phone wouldn't turn on again. Luckily I had a nandroid from earlier in the month, but I still lost 3 weeks of data on my phone, not the end of the world, but certainly a nuisance. I also recall having this happen a few months ago and the issue resolved itself so my guess is that it's an issue on Google's side. I am, however, disappointed that it's taking so long. A few hours is fine, but over a day and counting?
FIXED!!! (for me at least)
boojay said:
I'm on an HTC Amaze running a custom Speed Rom. My battery ran out during the error message and my phone wouldn't turn on again. Luckily I had a nandroid from earlier in the month, but I still lost 3 weeks of data on my phone, not the end of the world, but certainly a nuisance. I also recall having this happen a few months ago and the issue resolved itself so my guess is that it's an issue on Google's side. I am, however, disappointed that it's taking so long. A few hours is fine, but over a day and counting?
Click to expand...
Click to collapse
Tell me about it. Im seriously starting to lose my sanity over this.
A couple users said to disable Google Account manager (via settings > apps) as a temporary solution, but for me doing so disabled all of my g apps entirely so that's definitely not a good work around.
I spotted a thread in the amaze forum involving a speedrom issue (http://forum.xda-developers.com/showthread.php?t=1968141) and he seemed to think it was related to his Rom. Seemed that doing what he did resolved it, but given the prevalence of this issue accross as many devices as it has and as many roms as it has, I'm inclined to think that the issue coincidentally resolved itself while he was busy flashing lol
Regardless... I'm so desperate to stop being pestered by this issue that imma bout to wipe cache and dalvik cache and see I'd that doesn't fix the issue for me as well. I'll report back when I know one way or the other.
Edit - cache and dalvik cache wiped. Crossing my fingers. Only time will tell... Or not. Got the error whilst I was writing this paragraph lol. No dice
Edit 2 - interesting. I've had the sports card running for a couple days now. It kinda updated but didnt seem to be working 100%. Whether its related or not, im not sure but simultaneous to this behavior I noticed that the search function didn't work. Didn't open chrome up at all so I'd simply have to type my search into chrome directly. I just disabled the sports card and my search function is working again all of a sudden. Haven't gotten the error yet, if this pans out that might have been the source of my problem. Keeping my fingers crossed.
Edit 3 FIXED!!!!! (for me at least). It's now been an hour and 35 minutes since I disabled the sports card. My now search has been working for the first time in days since the instant I disabled it and the error free hour and 35 minutes is by far the longest span of time I've achieved in the last 24 hours (was getting the error within 5-10 minutes of each time I dismissed it previously). Anyone else encountering this issue have the Sports card enabled? Try it, see if it solves the issue for you as well and share with the class =)
Edit 4 - I guess it was a passing moment nonetheless. Got more errors.in the last 15 minutes after about 2 and 1/2 hours of not seeing it at all. Damn this is effing ridiculous
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Yeah AndroidAutobot, still issues here. It's really starting to get on my nerves. Kinda wish there was a way to disable specific notifications because it's not really hindering my usage. My only concern right now is draining my battery.
Swyped from my Android/iPhone Killer
boojay said:
Yeah AndroidAutobot, still issues here. It's really starting to get on my nerves. Kinda wish there was a way to disable specific notifications because it's not really hindering my usage. My only concern right now is draining my battery.
Swyped from my Android/iPhone Killer
Click to expand...
Click to collapse
Yeah. I gave up on it last night and figure with it being as prevalent as it is, it absolutely has to be server related and can't be anything Rom/system related by any means. On a positive note Im pretty sure I havent seen it in 3-4 hours so maybe they've finally fixed it. This is day 3 for me so I sure hope they did
Sent from my HTC One S using xda premium
I just went into the phone settings then account. Removed my gmail account then resign in and I have got the error all night
Sent from my SCH-I535 using xda premium
AndroidAutobot said:
Yeah. I gave up on it last night and figure with it being as prevalent as it is, it absolutely has to be server related and can't be anything Rom/system related by any means. On a positive note Im pretty sure I havent seen it in 3-4 hours so maybe they've finally fixed it. This is day 3 for me so I sure hope they did
Sent from my HTC One S using xda premium
Click to expand...
Click to collapse
Ditto, it's been a couple of hours since I've received the error. I think we have it beat!
Swyped from my Android/iPhone Killer
boojay said:
Ditto, it's been a couple of hours since I've received the error. I think we have it beat!
Swyped from my Android/iPhone Killer
Click to expand...
Click to collapse
Yep. It's been gone all day for me. At least it was persistently annoying enough this time around to actually remember that it.resolved.itself.I'd.there's ever a next time this comes up. Knocking on wood that It won't ever again of course =)
Sent from my HTC One S using xda premium

HTC One XL Battery Drain

Alright guys, I've pretty much had it with this phone and AT&T. This is the 4th issue I've had on my phone. Basically, my battery dies within 3 hours no matter what I do. I turned off all connectivity in class this morning and put it in my pocket at 90%, 2 hours later it was at 29% with "Google Services" as the main cause of the drain. I thought it was weird because my internet was still off. This is my third One XL due to numerous problems in the hardware, at this point I just want a totally different phone which I know they'll offer me. But I'd rather get a Nexus 4 or try to hold out for the Nexus 5. Any ideas on what I can do to maybe temporarily fix it until October?
cbatiste1993 said:
Alright guys, I've pretty much had it with this phone and AT&T. This is the 4th issue I've had on my phone. Basically, my battery dies within 3 hours no matter what I do. I turned off all connectivity in class this morning and put it in my pocket at 90%, 2 hours later it was at 29% with "Google Services" as the main cause of the drain. I thought it was weird because my internet was still off. This is my third One XL due to numerous problems in the hardware, at this point I just want a totally different phone which I know they'll offer me. But I'd rather get a Nexus 4 or try to hold out for the Nexus 5. Any ideas on what I can do to maybe temporarily fix it until October?
Click to expand...
Click to collapse
Is this phone bootloader unlocked/rooted? are you using a custom ROM? If so, which one?
If it is unlocked/rooted, also please indicate if your phone is S-ON or S-OFF
exad said:
Is this phone bootloader unlocked/rooted? are you using a custom ROM? If so, which one?
If it is unlocked/rooted, also please indicate if your phone is S-ON or S-OFF
Click to expand...
Click to collapse
Forgot about adding that in. My phone is completely stock, bootloader locked, and S-ON on 3.18.
Install better battery stats to see what is keeping your from from deep sleeping because it sounds like you have a really bad wake lock. http://forum.xda-developers.com/showthread.php?t=1179809
j3ssejamez said:
Install better battery stats to see what is keeping your from from deep sleeping because it sounds like you have a really bad wake lock. http://forum.xda-developers.com/showthread.php?t=1179809
Click to expand...
Click to collapse
Thanks! I'll let my phone recharge up and try to replicate the issue to see what's causing it and I'll see where to go from there.
Try uninstalling all your apps, keeping only the necessities. If you went through 3 phones already, the problem is probably you, not the phone itself.
I get this sometimes, I usually fix it by uninstalling updates to play store and deleting app data from play services and play store and the app that battery usage says is the problem. Then reboot.
There's probably an easier way to fix it but I haven't found it.
Sent from my HTC One X using xda premium
I would ruu. And install gsam right away. Then I would monitor battery drain over a day or two. If gsam reports no wakelocks but it keeps draining quickly, it's a hardware issue. If it's not draining quickly any more, install a few apps a day until you find the draining culprit.
Sent from my HTC One X using xda app-developers app
Apparently there was an error with sync that kept my phone awake while it tried to finish it. A reboot and refreshing the sync seems to have done the trick. Thanks guys! I'm still jumping ship when/if the nexus 5 is released.
Sent from my HTC One X using xda app-developers app

Confirmed: Hangouts is a major battery drain

Confirmation: https://productforums.google.com/forum/#!topic/hangouts/PiCHREJIGmU
Hangouts is majorly draining battery, not only the app itself, but cause Android System/OS draining battery aswell on my Note 3 SM-N900W8.
I thought all this time it was samsungs 4.4 update that was killy my battery, but it was Hangouts the culprit.
Solution: Either remove Hangouts or go back to the original version that came with the Note 3 (version 2.0.2). You'll see much more battery improvement if you've been having problems, remove auto-update for the app. Apparently a new version will come out soon to address this issue.
Other articles: http://www.droid-life.com/2014/05/2...ve-amount-of-battery-google-working-on-a-fix/
http://androidandme.com/2014/05/app...-bug-fixed-internally-release-should-be-soon/
No Wonder why my SM-N900 didn't experience thisbattery drain issue, because at first setup or just factory reset, or flashing new firmware, I always disable this hangout for permanent and use standard sms feature. I permanetly disable that hangouts on my XXUDND2 firmware. Until now my N900 run smoothly with low battery consumption ( with root of course ). Thank You guys for finding this problem.
Salute for all android experts. :good:
Thank you for this. I just upgraded to KitKat this morning and have noticed a crazy battery drain. I downgraded Hangouts to 2.02. Lets see if that helps.
I don't have this issue on NE6 fwiw
Sent from my Nexus 7 using Tapatalk
For me is main batt drain: system android. Trying turn off hangouts didnt help my batt drain after kitkat update.
I'm using it as my default SMS app since I bought the phone almost 2 months ago. I never noticed the battery drain you're mentioning, not on jb and not on kitkat. I've never even seen the app being mentioned in the battery consumption menu.
Media server has kept my phone awake for hours on end and raped me but never hangouts.
Sent from my SM-N900T using Tapatalk
arcanexvi said:
Media server has kept my phone awake for hours on end and raped me but never hangouts.
Sent from my SM-N900T using Tapatalk
Click to expand...
Click to collapse
must be you have tons of pictures and videos
Nah. If i notice it and reboot the phone it's fine.
Sent from my SM-N900T using Tapatalk
All Google app drains battery when it works in background
Google should optimise battery use on there app
That explains why I never saw it. Disabled Hangouts the moment I first started the phone.

Google play services battery drain

Hi all
Ever since the android 6 update I have noticed that Google play services is always top of my battery drain stats.
Also the mobile radio active figure is always going up and up!
I do have a android wear device synced but I always have and never noticed this is lollipop.
Anyone know what could be causing this? I don't have Google now or location services on
Thanks
Chris
Sent from my Nexus 5 using Tapatalk
Clear it's cache. Power off. Leave for about a minute and power back on
Sent from my Xperia z5 using Tapatalk
Tried that mate thanks, no change
Sent from my Nexus 5 using Tapatalk
Same problem as OP
I am having the same problem as OP mentioned where GP services, Android OS and System are ending up on top of my battery usage stats. I tried various solutions like GServiceFix from the play store, and other solutions from other threads regarding battery drain, but none of them have been consistent so far. Should we just wait for the 6.1 update?
I just got a Wear device (ZenWatch 2). I was hoping that since I wouldn't have to use the phone as much I'd get better battery life, but this is causing the opposite :S I hope they fix it soon!

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