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[Q] [HELP] Phone suddenly freeze and show weird screen

Hi, I have been looking all over the internet and search the xda thread but I couldn't find anything related to my problem.
So this morning when I wake up, I turned on my phone and after I used it for awhile suddenly my phone stopped working (freeze/hang) and started to reboot itself. After it reboots my phone's screen as per attached below.
The problem lasted for a day and started to driving me nuts!
Anyone experienced same problem?
I am running KK4.4.2 fyki.
Thank you very much for your kind help!

are you unlocked, rooted, custom recovery, rom, kernel, anything? can you access the bootloader?

xBeerdroiDx said:
are you unlocked, rooted, custom recovery, rom, kernel, anything? can you access the bootloader?
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Click to collapse
Nope, I am all stock without any modification nor and fancy stuffs.
Just pure android 4.4.2
I am thinking that the hardware might be faulty..

hellyeahdykk said:
Nope, I am all stock without any modification nor and fancy stuffs.
Just pure android 4.4.2
I am thinking that the hardware might be faulty..
Click to expand...
Click to collapse
If you're stock, it could be hardware. Though have you ever attempted to root?
Is it just randomly happening?

Definitely hardware

teh roxxorz said:
If you're stock, it could be hardware. Though have you ever attempted to root?
Is it just randomly happening?
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Click to collapse
Yes, it just randomly happening. It started yesterday morning until now..
The phone started to not responding at all and then my screen goes broken (same screen as broken TV I might say).
If I let it cool for 15-20 minutes the phone is usable, but then after 1 hour of normal usage the phone started to freeze again.
Just curious, none of you experienced the same?

this kinda looks like the static i was getting on screen on my n7 2012 when i let the battery get too low. charging it up and a few reboots fixed it. but im not sure if that's what is going on with yours

hellyeahdykk said:
Yes, it just randomly happening. It started yesterday morning until now..
The phone started to not responding at all and then my screen goes broken (same screen as broken TV I might say).
If I let it cool for 15-20 minutes the phone is usable, but then after 1 hour of normal usage the phone started to freeze again.
Just curious, none of you experienced the same?
Click to expand...
Click to collapse
I just got mine, 32gb from the playstore, a few days ago, and nothing like that.
If it's happening when your device is hot | overheating, you may wana see if you get it replaced.

It happened to me once. The phone was with his screen off and when I try to turn it on that exact same screen came. But it just happened once, also I experienced random poweroffs and reboots. I did a factory reset and power off issues and freeze stops, but had one reboot once I start installing my apps. I think its a software issue but I'm not sure.
Sent from my Nexus 5 using Tapatalk

I'm glad (and kinda of sad) to know that I'm not the only one with this issue.
The problem started about two weeks after I bought mine(Telus). It's done this about 5 or 6 times,randomly.
I found that having someone call me will "unfreeze" the device and the screen gets back to normal.
The first couple times it happened, I was running stock 4.4.2. I since rooted it and installed Xpposed/GravityBox and I'm still getting the problem...
I think that I'll have to return it...

Idk if i need RMA the phone. Its a great phone and the reboot issues has stopped. What should i do?
Sent from my Nexus 5 using Tapatalk
Edited: Nevermind my phone have defective gpu. i will RMA it

Same problem
jakov.90 said:
Idk if i need RMA the phone. Its a great phone and the reboot issues has stopped. What should i do?
Sent from my Nexus 5 using Tapatalk
Edited: Nevermind my phone have defective gpu. i will RMA it
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Click to collapse
Hi, I have the exact same problem, I posted a video on youtube /watch?v=m0EkC_ak01g but I got to the same conclusion that it might be a GPU issue. So there is nothing I can do right?, the worst thing is Im in Argentina and LG dont take my warranty because I bought it in Germany. So there is absolutely nothing I can do?, I know how to avoid the flickering a little bit, when I hit "Ok Google" button it seems responsive and as long as I touch the screen it works (you can see it in the video) but as soon as I stop touching it, after 2-3 seconds it becomes unresponsive again, and when I say unresponsive Im saying the screen doesnt reflect what Im doing, I can still push the buttons and all. So Im not 100% sure its a GPU issue, but a software too. Thanks.

Messed-Up Display

Hello XDA,
My Nexus 5 running CM12 5.0.2 nightly will not respond to the touches anymore infact when I press the power button to activate the display it acts as if someone is touching it randomly messing all the apps that are running and opening and closing many other things.
Furthermore it displays weird and burned lines throughout the screen. It was not dropped, no water went inside the device or anything. If it helps I did install the OTA updates that CM gives us.
I have also attached pictures so you may get a better understanding of my problem.
Thanks in advance.

Saad S. said:
Hello XDA,
My Nexus 5 running CM12 5.0.2 nightly will not respond to the touches anymore infact when I press the power button to activate the display it acts as if someone is touching it randomly messing all the apps that are running and opening and closing many other things.
Furthermore it displays weird and burned lines throughout the screen. It was not dropped, no water went inside the device or anything. If it helps I did install the OTA updates that CM gives us.
I have also attached pictures so you may get a better understanding of my problem.
Thanks in advance.
Click to expand...
Click to collapse
Has this happened after you flashed a rom or.. ??

semirr said:
Has this happened after you flashed a rom or.. ??
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Click to collapse
Yes after I flashed the rom but not directly after. But after a good 1 month.

Saad S. said:
Yes after I flashed the rom but not directly after. But after a good 1 month.
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Click to collapse
Hmm I see. Well since a month HAS passed, its definetly not the rom thats causing the problem, i don't know if anything regarding the software could even be causing the problem. Its 100% hardware and by that i mean the screen, you should change it, the touch and also the display are messed up.

semirr said:
Hmm I see. Well since a month HAS passed, its definetly not the rom thats causing the problem, i don't know if anything regarding the software could even be causing the problem. Its 100% hardware and by that i mean the screen, you should change it, the touch and also the display are messed up.
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Click to collapse
Is it possible that a driver update could fix this, if so then how?

Saad S. said:
Is it possible that a driver update could fix this, if so then how?
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Click to collapse
Hmm i dont think that a driver could be the problem. And if it is i dont know how you could fix it Google it

I hate to be the bringer of bad news - but your screen is toast. Fortunately you can replace the touch and display components all at once.
http://www.amazon.com/Skiliwah-Digitizer-Assembly-Google-nexus5/dp/B00HN0U168
Here is what you need to perform the repairs - and here are the procedures for disassembly.
https://www.ifixit.com/Teardown/Disassembling+Nexus+5+Display+Teardown+-+liquid+damage/32410
Trust me, it's not that difficult. Unfortunately, it's a bit pricey ($60 for the screen and digitizer), nevertheless much cheaper than a new device or sending your device in for repairs.

Rma

Problem Solved
The screen isn't toast, neither is the digitizer. I have 2 of these phones. The parts which cause problems like this are the main board and the ribbon with the USB connector on it, which also attaches the screen & digitizer to the main board. One was showing lines exactly like this, & also no touch. I put a replacement main board in. Works great now. The other, wouldn't even turn on. I put the main board from the first phone in the second one, it still wouldn't turn on. I replaced the ribbon cable, it turns on and perfectly replicates the issue from the first phone. So now, I have one fully functioning LG Nexus 5, and another which turns on with the same problem as yours. This is good, I started out with 2 of them that were useless to me. So, it appears that your display and touch issues are caused solely by a bad main board. A replacement main board costs somewhere around $75. After swapping stuff around, I have 2 bad main boards, 1 bad USB ribbon & 1 working phone of 2. Not bad, not bad at all.

Xperia Z3 lcd flickering Issue

Hey guys,
So I had broken my screen and ordered new one from Etradesupply. And ever since I installed a new one there's flickering going on when ever phone gets hot or for some strange reason.
I contacted Etradesupply and they sent replacement part but it still happens.
I don't know if there is a problem with the phone or their part.
Does anyone have idea why this happens?

utsav911 said:
Hey guys,
So I had broken my screen and ordered new one from Etradesupply. And ever since I installed a new one there's flickering going on when ever phone gets hot or for some strange reason.
I contacted Etradesupply and they sent replacement part but it still happens.
I don't know if there is a problem with the phone or their part.
Does anyone have idea why this happens?
Click to expand...
Click to collapse
I also had this issue.. its a common problem for z3 users. It is related to gpu. when used in cold environment the phone responds exactly like this. just turn off and then turn it on.. phone will get back to normal... else fo proper solution you need to send phone to repair centre. In summer you wont face this problem but in winter it will disturb you tooo much.

TechnoFreak750 said:
I also had this issue.. its a common problem for z3 users. It is related to gpu. when used in cold environment the phone responds exactly like this. just turn off and then turn it on.. phone will get back to normal... else fo proper solution you need to send phone to repair centre. In summer you wont face this problem but in winter it will disturb you tooo much.
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Click to collapse
No. I think it is different. As I said it usually happens when the phone gets hot. And I never had this problem on the factory LCD.

S6 Freeze/bootloop out of the blue

So had this phone for a while now and no problems, been running nougat for the past few months, this morning took my phone off charge and placed in pocket. A bit later I checked my phone, it was not responsive a black screen, did a hard reset does the samsung logo then gets stuck either flashing blue or pink. So leave it until I get home, flash latest nougat with odin installs fine, reboots and does same thing freezes at boot samsung flashing blue. Flash it again and now its froze after its said erasing...
I think something has failed hardware wise, any others had this issue?.

ellis4567 said:
So had this phone for a while now and no problems, been running nougat for the past few months, this morning took my phone off charge and placed in pocket. A bit later I checked my phone, it was not responsive a black screen, did a hard reset does the samsung logo then gets stuck either flashing blue or pink. So leave it until I get home, flash latest nougat with odin installs fine, reboots and does same thing freezes at boot samsung flashing blue. Flash it again and now its froze after its said erasing...
I think something has failed hardware wise, any others had this issue?.
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Click to collapse
Just install "CPU awake" from play store, this will help you keep the device working, this problem is very common in each & every Samsung flagship, starts after 2 year use(won't ever buy a Samsung flagship again), no fix for it, if you don't believe me, check Evey flagship forum q/a section.

rifek4 said:
That app is useless, in that case completly useless. That app just won't allow CPU's get to deep sleep. But in him case that looks like just next S6 who get hardware broken from unknown reasons
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Click to collapse
Really? I have a note 4 , exactly same problem, that app gave it new life & not just mine, many note 4 users are using it who are facing the same problem, so, next time instead of just posting nonsense, do some research.

rifek4 said:
He even cannot turn on the phone, maximum what he can see is SAMSUNG logo so what the **** you are talking about turning on some app on working system?
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Click to collapse
That's a nand problem, if the device is cooled (I hold mine in front of AC for 5min.), that will help it to turn on & once it's on, install the app & it will work fine but it shouldn't be allowed to shutdown or it has to be cooled down again, it's not a new problem, thousands of Samsung mobiles which ship with faulty nand face the exact same problem, I know it sounds silly, it is what it is & it works(for thousands users)

rifek4 said:
Never before heard bullshits like that. Can you give some link to any information which will confirm that what you told so that a CPU Awake app will fix broken Samsung device? Please about it.
P.S.
I could'nt find anything about it :laugh:
Click to expand...
Click to collapse
Enough with your bull****, here, take a look...
https://forum.xda-developers.com/note-4/help/note-4-freezing-restarting-t3348821
Read it, on almost every page someone recommended using cpuwake, it's not my problem that you are such a fool who instead of trying to help someone with some advice, would just bash other people who have faced similar issues & maybe know the solution. You can go **** yourself for all I care.

Rishi is correct about cpu awake on the Note 4. It is commonly viewed as a means of extending the life of the Note 4 but eventually the phone will fail.
Sent from my SM-G920W8 using Tapatalk

ellis4567 said:
So had this phone for a while now and no problems, been running nougat for the past few months, this morning took my phone off charge and placed in pocket. A bit later I checked my phone, it was not responsive a black screen, did a hard reset does the samsung logo then gets stuck either flashing blue or pink. So leave it until I get home, flash latest nougat with odin installs fine, reboots and does same thing freezes at boot samsung flashing blue. Flash it again and now its froze after its said erasing...
I think something has failed hardware wise, any others had this issue?.
Click to expand...
Click to collapse
i am experiencing the same problem did you find any fix for this problem plz help anyone

Navedsid said:
i am experiencing the same problem did you find any fix for this problem plz help anyone
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Unfortunatly not, sold the phone as faulty as don't want to throw money at it, will not be getting another s6 my worse samsung yet, meanwhile my note 3 is still working great and will do for now.

Problem on a display please help...

My s5 snapdragon version has a big problem
Sometimes when i try to turn on it the display became black...
But the light and vibrating are working and touch also!
And it come back working by itsilf...
It dosent get any signs only work or balck
Sorry for my pad english

A7med.7 said:
My s5 snapdragon version has a big problem
Sometimes when i try to turn on it the display became black...
But the light and vibrating are working and touch also!
And it come back working by itsilf...
It dosent get any signs only work or balck
Sorry for my pad english
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Click to collapse
We've heard of similar cases here on XDA before, sounds like a dodgy digitizer to me.
Had the same problem last year, after that I started getting these so-called snowstorms and my phone kept rebooting itself.
I ended up purchasing a new screen on eBay and was lucky enough to get a genuine one for about 70 Euros.
All went well for me, new screen's working flawlessly.
If the problem persists or even gets worse you should perhaps think about whether it's worth the money.
Removing the old display and assembling the new one isn't that difficult, there's quite a few YouTube videos out there.
If you have any further questions feel free to ask.
Edit: When did you start having that problem? I don't think it's probable but maybe it's got something to do with the ROM you've got installed. Try flashing another one (e.g. AEX Pie, LOS 15.1 or stock) without any custom kernels or boot into TWRP to see if you've still got the same issue. Play around a bit to see if the problem still persists. Remember to back up your important data. Again, this probably isn't the cause but it's still worth trying before considering to buy a new screen or phone.

James160103 said:
We've heard of similar cases here on XDA before, sounds like a dodgy digitizer to me.
Had the same problem last year, after that I started getting these so-called snowstorms and my phone kept rebooting itself.
I ended up purchasing a new screen on eBay and was lucky enough to get a genuine one for about 70 Euros.
All went well for me, new screen's working flawlessly.
If the problem persists or even gets worse you should perhaps think about whether it's worth the money.
Removing the old display and assembling the new one isn't that difficult, there's quite a few YouTube videos out there.
If you have any further questions feel free to ask.
Edit: When did you start having that problem? I don't think it's probable but maybe it's got something to do with the ROM you've got installed. Try flashing another one (e.g. AEX Pie, LOS 15.1 or stock) without any custom kernels or boot into TWRP to see if you've still got the same issue. Play around a bit to see if the problem still persists. Remember to back up your important data. Again, this probably isn't the cause but it's still worth trying before considering to buy a new screen or phone.
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Click to collapse
I've flashed los15.1 but the same and when i try to open twrp its black screen also but some times it work fine with no problem about 5 howrs and get the problem again so i think i must buy new display
Thank you for your reply

A7med.7 said:
I've flashed los15.1 but the same and when i try to open twrp its black screen also but some times it work fine with no problem about 5 howrs and get the problem again so i think i must buy new display
Thank you for your reply
Click to expand...
Click to collapse
No problem. Here's the link: https://ebay.to/2N7SQYO
Hope it's OK to post this on XDA.

I've suffered this issue since 1 year and last month the phone couldn't display itself anymore, my trick was to slightly twist the phone using both hands and it will temporarily enable the display, got tired of it and I went to a local mall offering mobile phone repair services, told them the issue, most of the shops refused or would just advise me to get a new screen buty persistence in telling that the screen is fine it might be just a small misalignment or loose contact and thankfully one technician listened to me and just asked if I'm willing to risk the screen being damaged and we'll what do you know he just re seated it and walla phone is alive again in fact I am typing this through my S5