Sprint Visual Voicemail - Nexus 5 Q&A, Help & Troubleshooting

Was wondering if this app can be installed and work. Tried to install it but got error connecting to server. Also when I made Hangouts take over SMS on my old phone sprint visual voicemail stopped working.
Sent from my Nexus 5 using xda app-developers app

I'd like to know too. Will be buying from play store and voice mail app is only sprint app I use.

Same here. Anyone set this up? I hate having to dial in for voicemail.

I've been asking this question for over a week (on multiple forums). The only answer I've gotten has been to use Google Voice.
The real problem, I believe, is the N5 is not equipped to handle voicemail like Sprint's system works on smartphones.
Like others are reporting an LTE issue with Sprint, I think voicemail is an issue too. FWIW, I cannot retrieve any messages left for me by using the dialer method (long press 1).

angus242 said:
I've been asking this question for over a week (on multiple forums). The only answer I've gotten has been to use Google Voice.
The real problem, I believe, is the N5 is not equipped to handle voicemail like Sprint's system works on smartphones.
Like others are reporting an LTE issue with Sprint, I think voicemail is an issue too. FWIW, I cannot retrieve any messages left for me by using the dialer method (long press 1).
Click to expand...
Click to collapse
what happens when you call *86 or your own number from your handset?

angus242 said:
I've been asking this question for over a week (on multiple forums). The only answer I've gotten has been to use Google Voice.
The real problem, I believe, is the N5 is not equipped to handle voicemail like Sprint's system works on smartphones.
Like others are reporting an LTE issue with Sprint, I think voicemail is an issue too. FWIW, I cannot retrieve any messages left for me by using the dialer method (long press 1).
Click to expand...
Click to collapse
I'd like to know if the Sprint 16GB version purchased through Sprint has the app installed?
---------- Post added at 02:46 PM ---------- Previous post was at 02:41 PM ----------
HardAttack said:
I'd like to know if the Sprint 16GB version purchased through Sprint has the app installed?
Click to expand...
Click to collapse
In the past installing the APK for CM ROMs results in also getting texts from 9016 after you provision the application which has to happen in order for the application to function. That's why it would be nice to know if the Sprint N5 Flavor has this by default.

No. The 16gb doesn't have it installed. I tried installing it and got the 9016 texts.
Sent from my Nexus 5 using Tapatalk

mrjeff2 said:
what happens when you call *86 or your own number from your handset?
Click to expand...
Click to collapse
My notifications about this are a missed call which is handled properly. If voicemail is left, I might get 9016 text...I might not. On Thursday I had a friend leave a message. I got the missed call but no other notification that voicemail had been left. I called him back on Friday and he told me he left the message. I checked voicemail via long press 1 and no messages. I just checked now via the same method and I do have 3 messages. No notification that any of them showed up.
---------- Post added at 03:26 PM ---------- Previous post was at 03:24 PM ----------
HardAttack said:
In the past installing the APK for CM ROMs results in also getting texts from 9016 after you provision the application which has to happen in order for the application to function. That's why it would be nice to know if the Sprint N5 Flavor has this by default.
Click to expand...
Click to collapse
I was running CM 10.1 on my Note 2 and used the voicemail.apk without issue. I was receiving the 9016 texts but the message was being downloaded by the VVM app. I simply blocked texts from 9016 and didn't have any issues. But the VVM app worked (sent system notifications too).

I have tried multiple versions of the .apk and haven't gotten it to work. I bought the Nexus 5 from the Playstore and haven't rooted it. As a stock phone I do not get the 9016 text I get the Voicemail icon, but I do miss the VMM app
Sent from my Nexus 5 using xda app-developers app

Wait for the 4.4 compatitble apk. i'd just say for now its an incompatibility.
I don't see Sprint letting this go.

I'm very interested to see what Sprint has to say about VVM for the N5.

I think it would be safe to say they will provide a 4.4 kitkat apk.... they aren't going to stop their VVM offer....either it with the n5 or whatever.
I hope they do get one soon for you sprint ppl

Any update?
Does anyone know if this apk is available for 4.4 now? I couldn't find anything in the play store...

Related

Google Voice?

Has anybody here managed to get Google Voice working w/ this phone? I keep getting error messages when using the app to change my voicemail over, and the same goes if I do it manually using the *004* method
CobaltCowboy said:
Has anybody here managed to get Google Voice working w/ this phone? I keep getting error messages when using the app to change my voicemail over, and the same goes if I do it manually using the *004* method
Click to expand...
Click to collapse
Have you actually tested it? I have it working on the original GS2 and I believe I got error messages too. When I attempted to change it in the settings, it always said the change was unsuccessful, but in actuality, it was working. I would place a test call to see it is activated. If not, try setting the voicemail back to default, then clearing data of the application (Google Voice - found in settings - applications - manage applications), and start over. You can also peruse the troubleshooting guides that Google likely provides somewhere.
@Cobalt which carrier are you with?
I figured out my problem. Bad SIM card. Voice worked, data worked, but anything involving network requests (MMI codes) didn't. Got AT&T to give me a new one. Works like a charm now.
I'm having a problem setting up my google voice number on my new Skyrocket too... Unfortunately I don't believe it's related to my SIM card as I swapped SIM's with the one from my Nexus One (which GV works fine with) and I get the same error.
When I try to configure GV and it tries to switch the voicemail service from "my carrier" to "google voice", it gets an error saying "change to new provider?" If I select yes, then I get another error that says "forwarding number change failed". The phone rings fine with I dial my GV number indicating the forwarding at GV is working fine, but if I dial out from my phone, it shows my phones number instead of the GV number meaning something in the phone isn't being configured right.
I searched on the issue and find this thread at the google voice help forum, so I know it's not just me but I can't seem to get it to work no matter what I do.
I changed my settings manually. menu>settings>call>call forwarding then edit the numbers to your gv number. This worked for me. Take note of the vm number that's in there in case this method doesn't work for you.
That works fine for the incoming voicemail, but the outgoing calls still show up on the receiving phone as my cell phone's number instead of my google voice number.
EskimoPie said:
That works fine for the incoming voicemail, but the outgoing calls still show up on the receiving phone as my cell phone's number instead of my google voice number.
Click to expand...
Click to collapse
Sorry about that.
Do your outgoing calls show up as from you GV number?
EskimoPie said:
Do your outgoing calls show up as from you GV number?
Click to expand...
Click to collapse
Nope, but I don't want them to either. I just use GV for the visual voicemail.
I'm curious, is anyone else out there sharing my issue with the outgoing phone number?
Sent from my SAMSUNG-SGH-I727 using XDA App
Nobody? I can't believe there aren't any other Google Voice users out there with the Skyrocket!
I'm sure you have, but just to rule out possibilities, is the option to use 'Google voice to make all calls' checked?
Sent from my páhhōniē
No problem with mine. Calling and text works fine, incoming and outgoing. Didn't set it up for voicemail though.
Sent from my HP Touchpad using XDA Premium App
gr8hairy1 said:
I'm sure you have, but just to rule out possibilities, is the option to use 'Google voice to make all calls' checked?
Sent from my páhhōniē
Click to expand...
Click to collapse
Actually no, but I'm 99% sure it wasn't on my previous Nexus One either, yet it still called out from my GV number. I've tried it though and it didn't help. Thanks for the thought.
---------- Post added at 08:41 PM ---------- Previous post was at 08:41 PM ----------
hunterd13 said:
No problem with mine. Calling and text works fine, incoming and outgoing. Didn't set it up for voicemail though.
Sent from my HP Touchpad using XDA Premium App
Click to expand...
Click to collapse
Just to be clear, so when you dial someone else, their caller ID shows your GV number, NOT your cell phone number?
That is pretty odd. And you haven't modified your phone at all?
Sent from my páhhōniē
gr8hairy1 said:
That is pretty odd. And you haven't modified your phone at all?
Sent from my páhhōniē
Click to expand...
Click to collapse
I tried installing GV stock, and also on the SkyROCKeteer ROM and get the same problem on both (as described in post 5). Get errors on installation, but incoming calls work fine and voicemails go to the GV app. But outgoing calls get received as from my cell number instead of as from my GV number.
I guess I was more asking where it's at now, if it's on stock or not. I regularly say things worded completely wrong.
Do you have visual voicemail setup? I've wondered with it being introduced with this phone if there'd be any conflicts.
So two questions to everyone, if you have the google voice app working, do you or don't you have visual voicemail? And did you have any issue getting outgoing calls to reflect your Google voice number?
Sent from my páhhōniē
gr8hairy1 said:
I guess I was more asking where it's at now, if it's on stock or not. I regularly say things worded completely wrong.
Do you have visual voicemail setup? I've wondered with it being introduced with this phone if there'd be any conflicts.
So two questions to everyone, if you have the google voice app working, do you or don't you have visual voicemail? And did you have any issue getting outgoing calls to reflect your Google voice number?
Sent from my páhhōniē
Click to expand...
Click to collapse
At the moment I'm running the SkySTOCKeteer rom, but I installed GV bone stock within a few minutes of getting the phone and got the same errors.
No, I've never tried the visual voicemail app. I'll try freezing it with Ti Backup and see if that helps.
I've yet to see anyone claim it's fully working (including outgoing caller ID) on the skyrocket.
EskimoPie said:
Actually no, but I'm 99% sure it wasn't on my previous Nexus One either, yet it still called out from my GV number. I've tried it though and it didn't help. Thanks for the thought.
---------- Post added at 08:41 PM ---------- Previous post was at 08:41 PM ----------
Just to be clear, so when you dial someone else, their caller ID shows your GV number, NOT your cell phone number?
Click to expand...
Click to collapse
I'm 99% sure it was. That's the way it works. I too have a Nexus One and it works that way. If you don't have either "Ask every time I make a call" or Use Google Voice to make all calls", it won't work. Simple as that.

(APK) (Updated to 2.4.2.62 here on 08/09/2012) ATT visual voicemail latest release

Thanks to Note_E for posting this in the vivid forum, Figured I would bring it here for easier access for newer members, etc
This is the last release of the ATT visual voicemail app before it was taken of the android market. I don't think it will be supported any longer by ATT as they are trying to push the new ATT Messages app. This version is 2.1.112. This is not the ATT messages app that bundles everything together this is soley visual voicemail.
To install:
1. Download the apk (bottom of post) to your phone storage in a place you will remember.
2. Make sure you have unknown sources checked in settings/security on your phone
3. Uninstall any old version of ATT voicemail you may have on the phone. ( if you dont you may get a signature error)
4. use esfile explorer or whatever file explorer you prefer to navigate to the apk and install it.
5. Before you open it the first time make sure you turn wifi off it seems this app doesnt like wifi so its easier to set up over your mobile data connection. Once you set it up you can turn wifi back on and you should be good to go.
* Another option for install advanced users only - You can also place the APK in your data/app folder set permissions to rw-r-r then reboot the phone. This way you shouldn't have to go through the installation process.
NOTE: You must have visual voicemail on your account for this app to work. If you installed ATT messages and want to revert back to just visual voicemail with this app a call to ATT customer service to reset things may be necessary.
If this helped hit the thanks button!
Download here:
Download
MD5: fd0a065aad73c095346ab727d49efe76
Thank you for sharing!
Thanks! just installed it..went perfectly...I am hoping this version solves the won't get messages while connected to wifi bug of the older version.
Edit: Just tried it and this version will pull messages over wifi, but there is a considerable delay 3-5 minutes. Hopefully this improves after 5/28
geekdadof3 said:
Thanks! just installed it..went perfectly...I am hoping this version solves the won't get messages while connected to wifi bug of the older version.
Edit: Just tried it and this version will pull messages over wifi, but there is a considerable delay 3-5 minutes. Hopefully this improves after 5/28
Click to expand...
Click to collapse
Yea I don't know what ATT was thinking making us use data for most of their apps instead of WiFi, wouldn't be an issue if we still had unlimited lol.
Sent from my HTC One X using xda premium
There is definitely a slight delay but at least we are not getting charged the monthly fee for using AT&T messages along with the headache that comes with that app.
Artimus009 said:
There is definitely a slight delay but at least we are not getting charged the monthly fee for using AT&T messages along with the headache that comes with that app.
Click to expand...
Click to collapse
I like this better the ATT messages, that app also uses your data up if you have a 4g or 4g LTE phone. It syncs everything to the cloud so you would eat up your data plan fast if you use your phone a lot! They said they were working to fix that on ATT messages but I don't think they have yet. Voice mail is all I need Go sms even the stock app for messaging is sufficient for me.
Sent from my HTC One X using xda premium
I have a grandfathered "unlimited" data plan. In four days I hit 3 1/2 gigs....that app along with movie streaming sucked all of that up. I'm happy with this apk.
Keep on getting connection problem and error code MMI. please helpppp thanks. I already call ATT to reset my voicemail and make sure that Visual voicemail is their.
thomas101 said:
Keep on getting connection problem and error code MMI. please helpppp thanks. I already call ATT to reset my voicemail and make sure that Visual voicemail is their.
Click to expand...
Click to collapse
The app installed sucessfully? Your just getting issues when you open it up? First I would try uninstalling the app reboot the phone and re install it. That should fix connect issues. Also remember turn WiFi off the first time you open it and set it up via your data connection.
Sent from my HTC One X using xda premium
1. I uninstall then restarted
2. reinstall the visual voice
3. Turn off WIFI
4. Start the visual voicemail ask me to call voice
5. I call voicemail enter the password Still having the same problem invalid MMI Code.
Don't know what is worng with my phone.
Wierd it may be a phone or account issue, I would try calling customer support again.
Sent from my HTC One X using xda premium
Installed on mine and it worked perfectly. Before installing this I had my sim inside my 4S and VVM was working fine as well.
Do you need Root for this app, because I like VVM but don't want AT&T message app?
Root is not needed for this to work.
Sent from my HTC One X using xda premium
Can't find the thank you button (fairly new member here), but thank you. Had to call AT&T to get AT&T messages removed, but worked flawlessly.
---------- Post added at 08:09 PM ---------- Previous post was at 08:00 PM ----------
nvm, found the thank you button
Thank you so much. It's working flawlessly on my HOX.
FYI I had to call At&t 3 times to cancel the At&t Messages voicemail. My advice to you guys -if it didn't work with you- is to call At&t and talk with the technical support not the voicemail rep. and tell them that you want to cancel the At&t Messages and have the visual voicemail feature back. I had to explain these things to the stupid rep. till she transferred me to the tech. support guy who did it immediately.
prof.philia said:
Thank you so much. It's working flawlessly on my HOX.
FYI I had to call At&t 3 times to cancel the At&t Messages voicemail. My advice to you guys -if it didn't work with you- is to call At&t and talk with the technical support not the voicemail rep. and tell them that you want to cancel the At&t Messages and have the visual voicemail feature back. I had to explain these things to the stupid rep. till she transferred me to the tech. support guy who did it immediately.
Click to expand...
Click to collapse
Yea it seems this is the problem with most people when they have issues. Technical support you would think should be able to fix it faster than that. Glad it works!
Sent from my HTC One X using xda premium
So I tried and they said they fixed it but they didn't damn them I don't wanna call em again
Worked perfectly...thanks so much..
Sent from my HTC One X using xda premium
your welcome!

[Q] How do I clear & STOP persistent voicemail notification? (Sprint GV user)

I have read the many past messages on this, but none completely work. FYI, I have my Sprint account integrated with GV.
If I receive a message and delete it (Actually, archive it as Sprint VM calls it.), the notification doesn't go away until I clear Phone data. When I receive another voicemail, the notification comes back along with I assume is GV's. GV's is easy to clear. Sprint's isn't and it keeps coming back.
How can I stop Sprint from sending VM notifications? Setting in dialer or GV or GV app?
Right there with ya. Only my Dialer VM Setting doesn't have GV in it...it did...but vanished! No idea how to get it back without a factory image flash.
Sent from my Nexus 5 using Tapatalk
are you on a custom rom? I haven't experienced that since carbon with GV integration with that dialer, but there was a known bug that was around since july and they never got arount to fixing it
I'm using stock rooted Nexus 5.
Same. Stock + root + cwm
Sent from my Nexus 5 using Tapatalk
Try this from my thread: http://forum.xda-developers.com/showthread.php?t=2562262
I had the same problem but I'm on AT&T. I resolved this issue by going on the Google voice website and deleting my AT&T mobile number from the service (you'll find this in the settings). I then re-added the my AT&T mobile number to the service and verified the account on my phone (per the website's instructions). I have not had an issue on my N5 since doing this. I tend to switch between several phones and I'll occasionally get this issue with new devices.
I know I'm a little late, but I've had this problem for month and just found a solution.
There's an exposed module called NotifyClean. You can use that to disable specific notifications on startup. I tried it and it works for me.
Cheers.

Sprint voicemail issues

Hi all,
Have any fellow Sprint users figured out how to get voicemail to work properly on this phone? I can dial 1 to check it if course, but I don't get any kind of notification when someone leaves a voicemail for me. I'm also getting those annoying 9016 and 8737 texts all the time. I tried pulling the Sprint Voicemail APK from my GS4 and pushing it to the system/app folder on my N5, but it still doesn't give me any notifications.
Anyway, does someone have a fix for this? I'd prefer not to call Sprint if I don't have to. Thanks!
Im on Sprint, and I don't have this issue. What ROM are you running? I used to get those annoying 9016 texts, two phones ago, when I ran aosp Roms on my old evo
Sent from my Nexus 5 using Tapatalk
Unfortunately, i haven't seen any progress on the sprint voice mail app. You can either integrate your sprint number with Google voice to handle all voice mails or
If you want to keep separate numbers, forward missed and busy calls to your Google voice number (*28 Google number) and set Google voice to "do not disturb" so it goes straight to voice mail.
Sent from my Nexus 5 using xda app-developers app
CRIME INC. said:
Im on Sprint, and I don't have this issue. What ROM are you running? I used to get those annoying 9016 texts, two phones ago, when I ran aosp Roms on my old evo
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
I'm just running the stock rom. Do you get notifications when you have a voicemail? The texts are annoying, but my main concern is being notified when I have a message.
So far I have.
Sent from my Nexus 5 using Tapatalk
freshlysqueezed said:
Unfortunately, i haven't seen any progress on the sprint voice mail app. You can either integrate your sprint number with Google voice to handle all voice mails or
If you want to keep separate numbers, forward missed and busy calls to your Google voice number (*28 Google number) and set Google voice to "do not disturb" so it goes straight to voice mail.
Sent from my Nexus 5 using xda app-developers app
Click to expand...
Click to collapse
I might have to try that. We'll see.
maxpower7 said:
Hi all,
Have any fellow Sprint users figured out how to get voicemail to work properly on this phone? I can dial 1 to check it if course, but I don't get any kind of notification when someone leaves a voicemail for me. I'm also getting those annoying 9016 and 8737 texts all the time. I tried pulling the Sprint Voicemail APK from my GS4 and pushing it to the system/app folder on my N5, but it still doesn't give me any notifications.
Anyway, does someone have a fix for this? I'd prefer not to call Sprint if I don't have to. Thanks!
Click to expand...
Click to collapse
There are a few few threads about this. None have any resolution aside from use GV.
I cannot use GV and I do (did) get the 9016 without any other notifications. I now use PF Voicemail+. It's pretty close the Sprint VVM app we're used to. It took a little bit to set up but it seems to work. I now get push notifications and email when I get voicemail.
Still wish Sprint would allow the N5 on the VVM service.
I have the N5 on Sprint and after posting on their forms I can tell you that I don't think Sprint is going to give us a Stand Alone VMM app. I have installed Google Voice on 2 different N5's with Sprint and set it up to handle just the Voicemail and it works perfect on both phones. I have seen other threads with people getting the 9016 text. Before I set up Google Voice, whenever someone left me a Voicemail I got the notification to call, but never the 9016 so I don't have any advice for you there.

Sprint Wi-Fi Calling

I enabled Sprint's Wi-Fi calling feature last night. It warmed Mr that in doing so, it would need to disable Google Voice. I allowed it to do this.
Here are the screenshots taken while enabling this on my Essential. I will make a call in a little while and let you know how it sounds and ask the person on the other end to let me know how it sounds.
CRasH180
Already using it and I miss Google Voice already... First of all, Wifi calling is fine. The network at work is throttled, though, so I've been getting a lot of jittery audio on calls at work. It's hit or miss. But I forgot how well Google Voice's spam call filtering works and have been getting twice as many robo calls since doing this. Problem is, now I can't go back. Google Voice says Sprint Integration is not supported/available for my phone.
gk1984 said:
Already using it and I miss Google Voice already... First of all, Wifi calling is fine. The network at work is throttled, though, so I've been getting a lot of jittery audio on calls at work. It's hit or miss. But I forgot how well Google Voice's spam call filtering works and have been getting twice as many robo calls since doing this. Problem is, now I can't go back. Google Voice says Sprint Integration is not supported/available for my phone.
Click to expand...
Click to collapse
Oh, that sucks. I tried it and had the issue you are talking about with not so great call quality. People would tell me they cannot hear me several times throughout the call. Think I am going back to Google Voice. Hopefully, I do not run into the same issue as you. We'll see.
Sent from my Essential Phone using XDA Labs
Hey I'm looking to purchase the Essential Phone with Sprint. I see from the pics above that wifi calling is available but when I went to the store, I didn't see it on the device in store. Also the rep said it wasn't on there. I'm just confirming it works before I buy.
Tmplife said:
Hey I'm looking to purchase the Essential Phone with Sprint. I see from the pics above that wifi calling is available but when I went to the store, I didn't see it on the device in store. Also the rep said it wasn't on there. I'm just confirming it works before I buy.
Click to expand...
Click to collapse
It is on here.
It has it out of the box. But I lost it when I upgraded to the latest firmware.
---------- Post added at 02:24 PM ---------- Previous post was at 02:21 PM ----------
Gv integration over data could be achieved using Hangouts and dialer?
avd said:
Gv integration over data could be achieved using Hangouts and dialer?
Click to expand...
Click to collapse
Yes, it can. I'm actually in the process of porting my number over to Google Voice so I don't have to confuse people by having two numbers.

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