I get the error "unfortunately exchange services has stopped working" every so often on my Nexus 5. I am rooted but on stock. I also disabled the email app. I cleared data on the email app as well. Anyone else running into this issue?
edgeicator said:
I get the error "unfortunately exchange services has stopped working" every so often on my Nexus 5. I am rooted but on stock. I also disabled the email app. I cleared data on the email app as well. Anyone else running into this issue?
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I had the same issue. Go into settings > applications > all applications.. and disable Exchange Services as well. It has the same icon as the email app. That fixed it for me.
kylgore said:
I had the same issue. Go into settings > applications > all applications.. and disable Exchange Services as well. It has the same icon as the email app. That fixed it for me.
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That is really not a fix. Its a workaround. Mine is doing that as well... not sure why... i disabled mine since i not connected to any exchange servers but to those who are... this really doesn't fix anything for them
I have this issue constantly, I have my hotmail email address set up and it uses this. If I disable exchange services I can no longer receive emails but with it on I get crashes sometimes every 2 seconds. It will crash again faster than I can send the error report.
yfbc said:
I have this issue constantly, I have my hotmail email address set up and it uses this. If I disable exchange services I can no longer receive emails but with it on I get crashes sometimes every 2 seconds. It will crash again faster than I can send the error report.
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Do we have solution for this yet?
Android update to 4.4.2 also didn't help solving this issue. One thing to note is, this is happening only if the Email exchange services are of 6.1 version, i have checked on another Nexus 4 having 4.4 which has 6.0 (exchange service).
There is no problem with 6.1.
Looks like a calendar problem
I have the same problem with 6.1 exchange services. But so far the contacts are sync with the hotmail account, it's only the calendar that throws the error box.
Its quiet annoying that you use the best devices in the market and one small service application can make it look all bad.
4.4.3 still no fix
I had called Google toll free and had registered a ticket for this problem. I was told that the 4.4.3 update will fix the problem of exchange 6.1.
Got the update today.. Nothing has changed.. guys only thing is to now change the device.
Related
I have two problems since I did a manual upgrade to my I9020T from 2.3.6 to 4.0.4
Exchange Emails - I am using the stock email app. I found that every few hours, the exchange data gets refreshed and all mails gets deleted from handset. Then it will immediately start downloading all mails again from the beginning. This is causing huge data usage and battery drain. I have tried deleting all email accounts, delete call cache in recovery menu and re-creating exchange account again. Still problem persists. When ever the email app starts a refresh, first it will show "No Messages" and then it will again download all emails.
Calendar: Recurring meeting in calendars do not sync with my handset. Other meeting sync without any issues.
Has any body faced such a problem?
I've experienced the same problem with the email client the and the sync.
I had to delete the exchange account from the phone because it ate the battery in 3-4 hours.
You can try deleting data under Settings | Apps | all for calendar, calendar storage, email and exchange services.
Also, I've a lot of issues being resolved by doing a factory reset after updrading to ICS 4.0.4 (just make sure you backup your info).
Factory reset is the last thing I want to do. I have more than 50 games installed and other apps are also installed. I will need to download all of them again if I do a factory re-set. But if there is no solution, I will have to do it any ways. Would a factory re-set delete data from the additional storage on the phone?
Alternatively I have configured touchdown for emails and it works fine. But it does not sync calendar at all. Under accounts and settings, when I open touchdown I do not even see the calendar sync option. Not sure if this is a compatibility issue with ICS.
I finally did a factory reset of the phone and have configured exchange email. Everything seems to be fine. No refresh - delete of emails and recurring meeting sync is too working fine.
Nice!! Good thing is working now!
The problem has come back. I don't think I can do a factory reset every 2-3 weeks. This must be a bug in the stock email client. What is the best alternative email app that I can use? Let me know if you know anything.
I think there is no other solution to this issue unless Google fixes this and I see a remote chance. Untill I am ready to throw this and buy a new phone, I want to get an alternate solution.
I'm on the SGS2, and also on 4.0.4.
My issue is similar, but not quite like yours.
I have some recurring meetings that do sync. I'm just not getting anything new to sync.
Maybe an update will fix it.
Anyway, just wanted to let you know that you're not alone, and that it's not limited to your phone.
-Defiant
Seems to be a common problem - I've also got exactly the same problem on my Desire with 4.0.4
I had issues with stock client and an exchange account too, honestly, after so much researching, i just got Enhanced Email from the market, works so much better
I tried Touchdown as a replacement. It worked fine for 2 weeks. And now, similar problems are back with Touchdown as well. It is now happening at least once a day. All mails get deleted, and downloaded again. The only difference is that Touchdown downloads mails faster than the stock email.
So, I believe the problem lies with ICS 4.0.4 and how it handles Exchange services. I am not sure if google is even ready to recognize this problem. I had posted this issue in google forums, and no one from google have answered anything.
anshumandash said:
I tried Touchdown as a replacement. It worked fine for 2 weeks. And now, similar problems are back with Touchdown as well. It is now happening at least once a day. All mails get deleted, and downloaded again. The only difference is that Touchdown downloads mails faster than the stock email.
So, I believe the problem lies with ICS 4.0.4 and how it handles Exchange services. I am not sure if google is even ready to recognize this problem. I had posted this issue in google forums, and no one from google have answered anything.
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I'm assuming this works OK on gingerbread? If not could be a problem with the exchange server
Sent from my Nexus S using Tapatalk 2
bringonblink said:
I'm assuming this works OK on gingerbread? If not could be a problem with the exchange server
Sent from my Nexus S using Tapatalk 2
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While I have not tested this exchange server when my Nexus S was running gingerbread, there are others in the company who are connecting to the same exchange server from their gingerbread phones without any problem.
So I am assuming this works on gingerbread. Is there any setting that need to be looked at the exchange server when the connection is from a ICS phone? Just trying to think differently.
Hi,
Just wondering if there's been any updates on this?
Same problems on my Desire HD running IceColdSandwich 8.6.1... with emails syncing ok, but no exchange calendar sync...
...weird in that no error messages comes up when i press directly to sync calendar, but yet no data coming through.
Like I said though, emails and even contacts are coming through to the device ok.
geejay008 said:
Hi,
Just wondering if there's been any updates on this?
Same problems on my Desire HD running IceColdSandwich 8.6.1... with emails syncing ok, but no exchange calendar sync...
...weird in that no error messages comes up when i press directly to sync calendar, but yet no data coming through.
Like I said though, emails and even contacts are coming through to the device ok.
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My problem got resolved by doing factor reset & flashing Google factory images as I was on stock ROM. You can try format of /system in cwm recovery and flashback the ROM. This could be a corruption in Exchange connected. You should take complete backup though.
Alternatively you can try using another email client and see if calendar syncs. There are many in play store.
Right now I am on a custom JB ROM and every thing is fine.
Sent from my Nexus S
I had this problem since I had to reconfigure exchange after out server was migrated. I disabled the calendar sync and the issue did not reappear. Not sure if that is related or just a coincidence.
Hi all.
Hopefully someone can help.
Basic I've bought this tablet and it was already rooted.
I'm not sure what rom I am on but a screen picture is attached.
I am using the exchange e-mail for my gmail.
However it seems to work fine for the first few days and then it stop syncing and e-mail start disappearing out of my inbox.
I've tried deleting the account and installing them again but the same thing happens.
Amdathlonuk said:
Hi all.
Basic I've bought this tablet and it was already rooted.
...
However it seems to work fine for the first few days and then it stop syncing and e-mail start disappearing out of my inbox.
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When it stops syncing - does it work when you sync/refresh manually from app? Do you have any battery saving apps installed? Tthose can disable network connectivity while screen is off and stop apps from background sync.
The other thought is that I wouldn't trust device used and rooted by someone else - I'd do factory reset and re-flashed ROM. Who knows what background apps are installed there?
In your email settings, try m.google.com as your incoming server.
Gmail doesn't use push when using sammy's email app. This should fix/help with auto-syncing.
Also, you have your sync setting set to peak/off peak. Maybe an issue? See if a more frequent schedule is available.
Hi guys.
Thanks for the responses.
I would flash the Rom again but I have no idea which it is.
My email settings are m.Google.com it works fine for first few days then just stops.
I then have to go into gmail to pick my missing mails.
Weird and very annoying ......
Having an issue with Exchange Active Sync on stock 4.4. Basically it works for a few email pushes, but after a while, the sync gets stuck "syncing" and never actually pushes emails. Furthermore, it eats CPU cycles and does not allow the phone to sleep.
Anyone else have this issue? any recommendations for fixing this? I've already tried clearing the cache for the email app and also deleted the exchange account to no avail.
Any help is appreciated, I do like the new email app UI, but I can't use it if it's not syncing work emails.
Work-around solution...
OPish said:
Having an issue with Exchange Active Sync on stock 4.4. Basically it works for a few email pushes, but after a while, the sync gets stuck "syncing" and never actually pushes emails. Furthermore, it eats CPU cycles and does not allow the phone to sleep.
Anyone else have this issue? any recommendations for fixing this? I've already tried clearing the cache for the email app and also deleted the exchange account to no avail.
Any help is appreciated, I do like the new email app UI, but I can't use it if it's not syncing work emails.
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Go to this thread: http://forum.xda-developers.com/showthread.php?t=2512237
This is a known issue for almost everybody. The short answer, set up your email account under IMAP, this is a work-around and doesn't give you all the benefits of exchange, but at least you will be able to work your emails. Other than that, we will have to wait until Google fix this issue. This has happened in the past, I had the exact same issue with the Nexus One and the HTC Sensation.
I hope this information helps.
I have just flashed the newly released Android 5.0 for nexus 5. The rom is hammerhead-lrx21o-factory-01315e08.
However, after I add my exchange account in Gmail, the exchange services keeps crashing every seconds. I try to disable Email app and clean data but it's useless. Is there anybody facing same problem?
genius2k said:
I have just flashed the newly released Android 5.0 for nexus 5. The rom is hammerhead-lrx21o-factory-01315e08.
However, after I add my exchange account in Gmail, the exchange services keeps crashing every seconds. I try to disable Email app and clean data but it's useless. Is there anybody facing same problem?
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I was facing the same issue , had to enable Gmail and clear data for exchange service and email client
Have you tried uninstalling updates and then installing the APK?
M.Noury said:
I was facing the same issue , had to enable Gmail and clear data for exchange service and email client
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have you solved the problem? I have tried to clear data of exchange services however it seems useless
I bought Moto G 2015 three weeks ago, and phone has been upgraded to MM on first day of use.
I used Galaxy S3 for many years before and never had gmail sync problems, but now I have.
The problem appears in no push message that I have new gmail emails. Only when I open Gmail app or sync manually, I can see new emails.
I have many apps installed, such as Viber, Facebook Messenger, Mail.ru (another email client), all messages from them are recieved immediately. The problem is only with Google.
Does anyone have the same problem? Is there some solution of this? All that could be done was done. I loose all hope to fix it.
Paranoid_a said:
I bought Moto G 2015 three weeks ago, and phone has been upgraded to MM on first day of use.
I used Galaxy S3 for many years before and never had gmail sync problems, but now I have.
The problem appears in no push message that I have new gmail emails. Only when I open Gmail app or sync manually, I can see new emails.
I have many apps installed, such as Viber, Facebook Messenger, Mail.ru (another email client), all messages from them are recieved immediately. The problem is only with Google.
Does anyone have the same problem? Is there some solution of this? All that could be done was done. I loose all hope to fix it.
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For some stupid reason this is the default behavior of Gmail...
Go to Settings -> Accounts -> Google and turn the slider on for Gmail, should be good after that. Sometimes have to press the overflow menu and select "Sync Now" to sort of jump start it.
acejavelin said:
Go to Settings -> Accounts -> Google and turn the slider on for Gmail, should be good after that. Sometimes have to press the overflow menu and select "Sync Now" to sort of jump start it.
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Of course I have Gmail slider on all time.
I send email from PC to myself and CC to my wife -- wife's phone notifies about new email immediatelly, but my moto G can keeps silence for many hours (or days?).
Paranoid_a said:
Of course I have Gmail slider on all time.
I send email from PC to myself and CC to my wife -- wife's phone notifies about new email immediatelly, but my moto G can keeps silence for many hours (or days?).
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Had to ask... Many people have noted that is off by default, depends how you setup your device in the wizard.
I assume you have cleared caches, cleared data on Gmail, tried removing updates and reinstalling them, etc?
Sent from my MotoG3 using Tapatalk
acejavelin said:
I assume you have cleared caches, cleared data on Gmail, tried removing updates and reinstalling them, etc?
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Yes, I did all of this abovementioned things.
I just added gmail account to another email client (mail.ru), and tried to send several emails to myself -- notifications come momentally!
It turns out that is someting wrong with gmail app? But the same version works good on wife's phone.
I've had this issue intermittently as well. It did not occur with 5.1.1. Seems to be a bug introduced with Marshmallow. I cleared the data of the Gmail app and that seems to have mostly cured it for now.
bug or feature? i had the same issue...
a battery saver function seems to be the culprit for me
settings > battery > menu > battery optimization
turn optimization off for gmail
it went back to getting mail that shows up in the middle of the nite
[i turned the battery saver off and still get good life
but i'm not using the phone for much now...]
I cleared cache of gmail, rolled back to firmware version, turned off battery optimization for gmail -- nothing helps me.
But yesterday I installed many others email clients, which work with gmail -- EVERY of them notifies about new emails monentally, but not gmail. And EVERY of them has battery optimization turned on..
Could this be related to Doze mode? When in Doze mode synchronizations are "dozed" and can be delayed up to 30 minutes, typically 5-10 though... Didn't even think of that
Sent from my MotoG3 using Tapatalk
acejavelin said:
Could this be related to Doze mode? When in Doze mode synchronizations are "dozed" and can be delayed up to 30 minutes, typically 5-10 though... Didn't even think of that
Sent from my MotoG3 using Tapatalk
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I send email to myself when phone is not in Doze mode, and there is no any notification. But others email clients work perfectly.
Paranoid_a said:
I send email to myself when phone is not in Doze mode, and there is no any notification. But others email clients work perfectly.
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Fair enough, was just a thought.
Sent from my MotoG3 using Tapatalk
acejavelin said:
Fair enough, was just a thought.
Sent from my MotoG3 using Tapatalk
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It seems that I resoved the problem!
Apps -- google play services -- manage data -- clear all data
Since I did this, I have every new email notification and sync! I tried to find solution all this time.
Battery optimization is on for gmail and all work as it should right now.
I hope.
Happiness was short. In a hour I send ti myself email and didn't receive notification. Went to google account sync settings and there was exclamation mark near gmail. Pressed to sync mannually and new email has come.
That's definitely problem with Google sync..
Nothing remains, but must install other email client.
Paranoid_a said:
Happiness was short. In a hour I send ti myself email and didn't receive notification. Went to google account sync settings and there was exclamation mark near gmail. Pressed to sync mannually and new email has come.
That's definitely problem with Google sync..
Nothing remains, but must install other email client.
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I assume you have seen this: http://www.androidpolice.com/2016/0...-over-the-next-week-no-app-updates-necessary/