Gmail sync problems - Moto G 2015 Q&A, Help & Troubleshooting

I bought Moto G 2015 three weeks ago, and phone has been upgraded to MM on first day of use.
I used Galaxy S3 for many years before and never had gmail sync problems, but now I have.
The problem appears in no push message that I have new gmail emails. Only when I open Gmail app or sync manually, I can see new emails.
I have many apps installed, such as Viber, Facebook Messenger, Mail.ru (another email client), all messages from them are recieved immediately. The problem is only with Google.
Does anyone have the same problem? Is there some solution of this? All that could be done was done. I loose all hope to fix it.

Paranoid_a said:
I bought Moto G 2015 three weeks ago, and phone has been upgraded to MM on first day of use.
I used Galaxy S3 for many years before and never had gmail sync problems, but now I have.
The problem appears in no push message that I have new gmail emails. Only when I open Gmail app or sync manually, I can see new emails.
I have many apps installed, such as Viber, Facebook Messenger, Mail.ru (another email client), all messages from them are recieved immediately. The problem is only with Google.
Does anyone have the same problem? Is there some solution of this? All that could be done was done. I loose all hope to fix it.
Click to expand...
Click to collapse
For some stupid reason this is the default behavior of Gmail...
Go to Settings -> Accounts -> Google and turn the slider on for Gmail, should be good after that. Sometimes have to press the overflow menu and select "Sync Now" to sort of jump start it.

acejavelin said:
Go to Settings -> Accounts -> Google and turn the slider on for Gmail, should be good after that. Sometimes have to press the overflow menu and select "Sync Now" to sort of jump start it.
Click to expand...
Click to collapse
Of course I have Gmail slider on all time.
I send email from PC to myself and CC to my wife -- wife's phone notifies about new email immediatelly, but my moto G can keeps silence for many hours (or days?).

Paranoid_a said:
Of course I have Gmail slider on all time.
I send email from PC to myself and CC to my wife -- wife's phone notifies about new email immediatelly, but my moto G can keeps silence for many hours (or days?).
Click to expand...
Click to collapse
Had to ask... Many people have noted that is off by default, depends how you setup your device in the wizard.
I assume you have cleared caches, cleared data on Gmail, tried removing updates and reinstalling them, etc?
Sent from my MotoG3 using Tapatalk

acejavelin said:
I assume you have cleared caches, cleared data on Gmail, tried removing updates and reinstalling them, etc?
Click to expand...
Click to collapse
Yes, I did all of this abovementioned things.
I just added gmail account to another email client (mail.ru), and tried to send several emails to myself -- notifications come momentally!
It turns out that is someting wrong with gmail app? But the same version works good on wife's phone.

I've had this issue intermittently as well. It did not occur with 5.1.1. Seems to be a bug introduced with Marshmallow. I cleared the data of the Gmail app and that seems to have mostly cured it for now.

bug or feature? i had the same issue...
a battery saver function seems to be the culprit for me
settings > battery > menu > battery optimization
turn optimization off for gmail
it went back to getting mail that shows up in the middle of the nite
[i turned the battery saver off and still get good life
but i'm not using the phone for much now...]

I cleared cache of gmail, rolled back to firmware version, turned off battery optimization for gmail -- nothing helps me.
But yesterday I installed many others email clients, which work with gmail -- EVERY of them notifies about new emails monentally, but not gmail. And EVERY of them has battery optimization turned on..

Could this be related to Doze mode? When in Doze mode synchronizations are "dozed" and can be delayed up to 30 minutes, typically 5-10 though... Didn't even think of that
Sent from my MotoG3 using Tapatalk

acejavelin said:
Could this be related to Doze mode? When in Doze mode synchronizations are "dozed" and can be delayed up to 30 minutes, typically 5-10 though... Didn't even think of that
Sent from my MotoG3 using Tapatalk
Click to expand...
Click to collapse
I send email to myself when phone is not in Doze mode, and there is no any notification. But others email clients work perfectly.

Paranoid_a said:
I send email to myself when phone is not in Doze mode, and there is no any notification. But others email clients work perfectly.
Click to expand...
Click to collapse
Fair enough, was just a thought.
Sent from my MotoG3 using Tapatalk

acejavelin said:
Fair enough, was just a thought.
Sent from my MotoG3 using Tapatalk
Click to expand...
Click to collapse
It seems that I resoved the problem!
Apps -- google play services -- manage data -- clear all data
Since I did this, I have every new email notification and sync! I tried to find solution all this time.
Battery optimization is on for gmail and all work as it should right now.
I hope.

Happiness was short. In a hour I send ti myself email and didn't receive notification. Went to google account sync settings and there was exclamation mark near gmail. Pressed to sync mannually and new email has come.
That's definitely problem with Google sync..
Nothing remains, but must install other email client.

Paranoid_a said:
Happiness was short. In a hour I send ti myself email and didn't receive notification. Went to google account sync settings and there was exclamation mark near gmail. Pressed to sync mannually and new email has come.
That's definitely problem with Google sync..
Nothing remains, but must install other email client.
Click to expand...
Click to collapse
I assume you have seen this: http://www.androidpolice.com/2016/0...-over-the-next-week-no-app-updates-necessary/

Related

Email constant connection error

My email seems to be working fine. I can send and receive email and view the contents of my various folders. But, it seems like every time it syncs (e. g. Every time I send an email), it displays an error message saying it had a connection error. As shown in the attached screen shot.
I went into Settings / Accounts. I only have one email account and it's an Exchange Activesync account. It is set to sync mail, calendar, contacts, and tasks. I toggled the sync for each one off and then back on. After I turned each one back on, that thing would sync and then display this same error.
Any idea what's going on?
I have had this problem also, but only when I was losing a weak wifi signal, or I was VPN'd to my work network. Either of those scenario's playing out with you?
EmerikL said:
I have had this problem also, but only when I was losing a weak wifi signal, or I was VPN'd to my work network. Either of those scenario's playing out with you?
Click to expand...
Click to collapse
Idon't think so. Settings shows WiFi signal as Strong. And I'm not VPNed.
This happened to me today too. The same connection error, but with g-mail. I had to clear the cache and data of the stock e-mail app. Then, when I restarted the e- mail app, l had to re-enter my account info. Worked fine after that.
stuartv said:
Any idea what's going on?
Click to expand...
Click to collapse
I've gotten that pop-up randomly from day one on my Exchange account. It's never impacted what the e-mail client's actually doing. I've even gotten it while I'm watching a ton of e-mails download properly like when re-connecting after a plane flight. So I'm treating it as a false alarm until proven otherwise. Hopefully an update makes it go away.
BarryH_GEG said:
I've gotten that pop-up randomly from day one on my Exchange account. It's never impacted what the e-mail client's actually doing. I've even gotten it while I'm watching a ton of e-mails download properly like when re-connecting after a plane flight. So I'm treating it as a false alarm until proven otherwise. Hopefully an update makes it go away.
Click to expand...
Click to collapse
My connection error was constant but I was only getting it from the stock e-mail app. I could reproduce it consistently by touching the refresh icon. But, when I opened the g-mail app, it could access everything fine. The error wouldn't stop until I reset everything and re-entered all the account info.
Stock email has problems with exchange server. Mine was having problems with office 365. it happens to all sgs ii, iii and note 10.1 ics versions. You have to clear contacts auto complete list. After that it was working ok with emails but Splaner is still not syncing well, only one way from server to device.
To empty auto complete list, go to file, option, email, email sending, empty auto complete...in office 2010.
Sent from my GT-N8000 using xda app-developers app
I had a problem with my email the other day and ended up doing a factory reset and reinstalling all my apps, etc.. I didn't have this error before that happened.
I will try clearing the app's cache, etc. and re-setting up my email.
Thanks, guys.
ps. my problem the other day was that I could not compose a new email message (including replying to a received message). That turned out to be because I had turned on Force 2D GPU rendering in Settings/Developer Options. I wish I had figured that out before doing the factory reset... *sigh* Just FYI.
Thanks again for the help. I deleted the account, Cleared data and cache, rebooted, re-created the account, and now all seems well.
htainlin said:
Stock email has problems with exchange server. Mine was having problems with office 365. it happens to all sgs ii, iii and note 10.1 ics versions. You have to clear contacts auto complete list. After that it was working ok with emails but Splaner is still not syncing well, only one way from server to device.
To empty auto complete list, go to file, option, email, email sending, empty auto complete...in office 2010.
Click to expand...
Click to collapse
I have this error as well. It does not seem to impact emails, but I have problems with S-Planner not displaying events. I can sync events with S-Planner both ways, but some events just won't display in S-Planner. I have not yet found a common cause or a way to reproduce a non-syncing event.
[edit]
Ok, I went ahead and deleted the account and added it back again. For now, it syncs alright, let's see how it goes.
I think what I did different this time was to create an Active Sync Account from the start, whereas the first time around I selected "Email" and then Active Sync at the prompt when you go into manual setup. Could this make the difference, how exactly did you guys set up your accounts?
Now I only have one other problem: when I first added the account, the Exchange events in S-Planner were a nice green, but this time they are kind of a pastel shade pink, which I don't like at all. Can you change the color anywhere?
[/edit]

[Q] Help Please - My Gmail will not Push to S3

I have read the other posts on this problem and tried all they suggested - Clearing Gmail Cache and data - I get the messages online in my browser but they never push to my S3. I can open the Gmail app and do a refresh there, and then the new messages come through. But only if I manually refresh. It was working for the first few days I had my S3, but then it stopped working.
DO I have a setting wrong? Sync is on and I get my Yahoo and corporate mail. Seems to be something with Gmail
Thanks in advance guys.
vip546 said:
I have read the other posts on this problem and tried all they suggested - Clearing Gmail Cache and data - I get the messages online in my browser but they never push to my S3. I can open the Gmail app and do a refresh there, and then the new messages come through. But only if I manually refresh. It was working for the first few days I had my S3, but then it stopped working.
DO I have a setting wrong? Sync is on and I get my Yahoo and corporate mail. Seems to be something with Gmail
Thanks in advance guys.
Click to expand...
Click to collapse
I know I have somewhat the same issue. I find that my Accounts Sync in the Settings gets turned off. I think it started happening after I installed the Go Power Master when I switched to the GO Launcher. I have to go in and switch it back on every morning. Hope this helps!
mrcheeky13 said:
I know I have somewhat the same issue. I find that my Accounts Sync in the Settings gets turned off. I think it started happening after I installed the Go Power Master when I switched to the GO Launcher. I have to go in and switch it back on every morning. Hope this helps!
Click to expand...
Click to collapse
I have checked that ... First thing I checked ... I am getting my other e-mails and text ... just not Gmail
Go into gmail/settings/your account email/ring+vibrate/days of mail to sync, and be sure none is NOT selected.
Try that
Sent from my VZW GS3 running Synergy/Trinity/Dark Horse Rises
annoyingduck said:
Go into gmail/settings/your account email/ring+vibrate/days of mail to sync, and be sure none is NOT selected.
Try that
Sent from my VZW GS3 running Synergy/Trinity/Dark Horse Rises
Click to expand...
Click to collapse
Well, I tried that ... Still not working ... I get all other email accounts .... Just my Gmail will not come through .... I have to manually refresh and then I have everything ... Guess I will try uninstalling Gmail app and then reinstall it (only thing i have not tried)
vip546 said:
Well, I tried that ... Still not working ... I get all other email accounts .... Just my Gmail will not come through .... I have to manually refresh and then I have everything ... Guess I will try uninstalling Gmail app and then reinstall it (only thing i have not tried)
Click to expand...
Click to collapse
Apps - Google services framework. Clear data and reboot.
gmail push no longer working!
Hello XDA,
I am having this same problem with gmail sync / push. I just flashed my S3 to BoneStock ROM 3.0 with VRBMF1 and now when emails show up on my desktop's browser I get nothing on my phone. I've looked at SETTINGS->ACCOUNTS->GOOGLE and all google services are all set to sync but last sync time on gmail never changes by itself. It will only refresh if I open the gmail app manually on my phone.
Before flashing my phone I would receive email and notifications immediately but now, sadly, it doesn't work like that. I've tried these things without success:
Clear data/cache in Gmail app from App Manager, then reboot phone
Clear data/cache in Google Account Manager from App Manager, then reboot phone
Clear data/cache in Google Services Framework from App Manager, then reboot phone
All of the above and reboot phone
I'm thinking I might reinstall the ROM but without installing the gmail app during the app selection process. Instead installing it from Google Play after getting to the phone's desktop the first time. This will allow me to uninstall it completely and reinstall it if I am still having problems but I really don't want to have to reflash the ROM if I can help it.
I looked through the gmail app, there isn't too much available in terms of sync'ing options. Nor items that might help me debug this issue. I'm really out of ideas on this.
Any suggestions?
Thanks,
-Greg
Nevermind, on my question.
After I did the things I listed I noticed that the play store wouldn't connect. Every time I ran it, it would just say: "no connection" with retry button that wouldn't do anything. I couldn't figure out how to fix this problem, I think it was caused by clearing out Google Account Manager data or Google Services Framework data - reboots didn't do anything.
I just did a fresh install of BoneStock and my gmail push notifications are working correctly now. Hopefully it stays that way...
Open Gmail, press menu soft key, settings, select your email address, make sure sync Gmail is checked and the setting below it says at least 30 days.
Also make sure the top option where it says inbox type is set to default inbox.
Then select inbox sound & vibrate and make sure you have a sound is set and also check the box beside where it says notify for every message.
You should now be golden.
*This was posted for the others who still have this issue *
I'm glad you got it working though.
Sent from my SCH-I535 using xda app-developers app

Nexus 5 / Android 4.4 Stock Email App - Sync issues

Hi all,
Moved from a Galaxy S3 to a Nexus 5.
Everything is working great, with the exception of the stock Email app syncing with an Exchange account.
I connect to a zimbra server using the same settings as on he gs3. I connect fine and get all my email loaded. The issue is that syncing of the inbox doesn't work. Sub folders seem to but the main inbox will not even manually sync.
I have cleared the caches, removed and re-added the mail account and I still have the same issue. I can send emails fine. I have also factory reset the phone and still have same prob. Syncing is ticked in every possible setting and my gmail app push syncs fine.
Any ideas? I am at a loss and need my company email as I work on call in the evening and weekends.
Thanks!!
I have the same problem with my N5. My exchange email account would start working again if I force it to re-verify the account settings. But after a while, it would stop working.
I've been using Nexus phones since Nexus One. This is the first time we see an update on the default email app. But it doesn't look like Google has done a great job verifying/QA their app before releasing it to public.
I'm thinking to open up an official support case with Google support if you haven't already done so.
Actually, haven't you tried changing the Security Type in Incoming settings from "SSL/TLS" to "SSL/TLS (Accept all certificates)"? I just changed it on mine, and waiting to see if it helps resolve the issue.
I'm having issues with stock email client and company exchange, too.
When set to push, as i usually did on the n4, it won't let the n5 properly go to sleep, but phone keeps awake, and consuming quite a lot of battery overnight.
Sync also has stopped yesterday, but started again 2 hours later, therefore I'm not sure wether it's the n5's or exchange's fault.
Sent from my Nexus 5 using xda app-developers app
Thanks for your replies. Yes I have tried this, I have tried every security method (except none, which defaults to SSL/TLS anyways).
I notice if I look under Accounts > Corporate and then my Exchange account, the sync / cancel sync animation is on a constant loop. My S3, for example, just sais 'Last sync at xxxx'. etc. Do you guys notice this also?
Something deff not right with this. How do you log a ticket with Google support? I have tried with Google Groups but getting no response.
Thanks.
Same problem here. Refreshes fine when I manually sync but push is not working. Was working fine on my Galaxy Nexus/Jellybean
I'm not experiencing any of these issues, my sync is working fine, as is the app and battery usage
Sent from my Nexus 5 using xda app-developers app
I have had to move off the stock app and onto K9. My problem is that the stock app is deleting emails from the server when deleted from the phone, even when I make sure it is set never to do so. My account is a POP account and I have never had this problem with any other app on any other device. I tried recreating the account but it was the same problem.
6 people in the company I work for got a Nexus 5. I tried to set up one of their email accounts yesterday, but it wouldn't do anything. It seemed like it accepted the account, but it wouldn't sync any old mail, and it wouldn't notify about new mail. New mail would only show up about 15 minutes after being sent, and only after the inbox was manually refreshed.
Tried K9 mail. Same thing. I have never had any luck with K9 mail, though.
I'm hoping Google fixes this rather quickly. I'm a developer and I need my work email to always be available, because I am essentially on-call all day.
It seems like Google, in their rush to get KitKat out, did way less QA this time around than they have in the past.
lukas_s said:
6 people in the company I work for got a Nexus 5. I tried to set up one of their email accounts yesterday, but it wouldn't do anything. It seemed like it accepted the account, but it wouldn't sync any old mail, and it wouldn't notify about new mail. New mail would only show up about 15 minutes after being sent, and only after the inbox was manually refreshed.
Tried K9 mail. Same thing. I have never had any luck with K9 mail, though.
I'm hoping Google fixes this rather quickly. I'm a developer and I need my work email to always be available, because I am essentially on-call all day.
It seems like Google, in their rush to get KitKat out, did way less QA this time around than they have in the past.
Click to expand...
Click to collapse
This is similar to what I am seeing. After initial sync, I would never get any new messages. Check your subfolders if you have any, these seem to sync fine.
Whats the process to raise this with Google?
truedni said:
This is similar to what I am seeing. After initial sync, I would never get any new messages. Check your subfolders if you have any, these seem to sync fine.
Whats the process to raise this with Google?
Click to expand...
Click to collapse
Subfolders were not syncing for me yesterday, however, I'll have to wait until my phone comes in today to really test this. Most of the people I work with don't set up their subfolders correctly in Zimbra because they can never get the filtering to work, and I am always too busy to do it for them. As a result, they make subfolders, but just drag-and-drop what they want in that subfolder from the main inbox-- an utter pain in the ass.
In 4.3, "Take Bug Report" is one of the choiced under Developer Options. If that is still present in 4.4, that would probably be the best place to do it.
If that doesn't work, there is always this: http://source.android.com/source/report-bugs.html
Same as I'm seeing too. Initial email download worked fine. Manual sync works. Push sync is not downloading new emails
---------- Post added at 12:29 PM ---------- Previous post was at 11:46 AM ----------
Got mine working eventually by following this youtube video - GT5uHXLO298 - sorry won't let me post a link as I'm new! Just search YouTube for this reference number.
Took 3 attempts. First time it got stuck in a sync loop. Second time it stuck at waiting for sync. Third times a charm and now getting push emails.
Slick Google, real slick!
phillyndon said:
Same as I'm seeing too. Initial email download worked fine. Manual sync works. Push sync is not downloading new emails
---------- Post added at 12:29 PM ---------- Previous post was at 11:46 AM ----------
Got mine working eventually by following this youtube video - GT5uHXLO298 - sorry won't let me post a link as I'm new! Just search YouTube for this reference number.
Took 3 attempts. First time it got stuck in a sync loop. Second time it stuck at waiting for sync. Third times a charm and now getting push emails.
Slick Google, real slick!
Click to expand...
Click to collapse
Thanks for posting the link to the video. My auto-sync data is ticked in the Data Usage setting. If I turn off then back on again, it still makes no difference to the sync.
The thing with my issue is that I cant even manually sync, if I try, it does not update any emails which have been delivered to my Outlook client. The fact it only affects my Inbox is strange too, my subfolders sync fine.
burnstine said:
I'm having issues with stock email client and company exchange, too.
When set to push, as i usually did on the n4, it won't let the n5 properly go to sleep, but phone keeps awake, and consuming quite a lot of battery overnight.
Sync also has stopped yesterday, but started again 2 hours later, therefore I'm not sure wether it's the n5's or exchange's fault.
Sent from my Nexus 5 using xda app-developers app
Click to expand...
Click to collapse
Yes, I'm getting the exact same issue. Exchange push sync is working fine, but the e-mail app is keeping the phone awake. My phone went from 100% to 41% battery in 4 hours! I have changed the setting to check mail every 5 minutes rather than push to see if this helps in any way.
I have raised this with our Zimbra provider, and they have said they have seen this on another 4.4 device and are currently investigating. Still not sure if its a Zimbra and/or Email App issue at the moment - I am leaning towards a Zimbra issue but will wait and see.
For now I would personally think oft an KitKat issue, as my problem persists with an MS Exchange Server, not Zimbra.
Sent from my Nexus 5 using xda app-developers app
Zimbra Exchange Problems
I'm having all the same issues with Zimbra Exchange on my Nexus 5. Sync will work the first time. Then it will either stop or get stuck in a sync loop.
I have just been playing with the settings and seem to have gotten it to work for a short time (well more than it has done so far)..
On the mail profile set the Days to Sync from 3 days to 'All'. I also un-ticked the 'Sender Image' under General Settings. After a few mins, it ceased pushing emails again, and the sync loop was showing under account sync settings. Its like it was working whilst it performed its 1st sync, then died straight after
My corporate email account has been pushing and such just fine since I set it up yesterday, we run an Exchange 2007 server at my office. Not sure why it isn't working for you guys..
thewogltd said:
I'm having all the same issues with Zimbra Exchange on my Nexus 5. Sync will work the first time. Then it will either stop or get stuck in a sync loop.
Click to expand...
Click to collapse
Hi everybody,
I have the sames trouble with my new Nexus5.
I had a Nexus 4 with an Exchange Push Account and a Zimbra Push Account. No problem !
Yesterday,I configured my Nexus5 with exactly the same configuration. And that is a tragedy !
With a perfect similar configuration, the Nexus5 is unable to synchronize email for Exchange and Zimbra ... For Zimbra Sync loop and drains the battery.
Let's hope Google responds quickly
I am reassured that I am not alone

no notifications for Gmail

Since Lollipop upgrade I do not receive notifications for every new email I receive. There no longer seems to be a setting for Push notification in the mail settings but there is a setting 'receive notification for every new mail' and I have checked that in each (3) Gmail account I have. None of them work! I checked Sync settings in all accounts and it is set to on as well for each. Possibly this is a Sync issue Google is having?
Unlike other threads about 'silent mode', I want to hear that I have an email as soon as I get one! I have Notifications set to 'ALL.'
I have the exact same issue. I tried rebooting, clearing gmail data and cache, turning off sync and back on again, turning gmail sync off and on again etc etc.
Only thing I haven't tried is removing the google account and re-adding.
Not sure if this is a coincidence but I noticed it wasn't working after I installed Nine for exchange emails.
Gmail app has always only been push. There's never been an option to not push.
If you have inbox installed, that may tale over notifications - which by default doesn't notify for every bundle.
Otherwise after an upgrade, maybe a factory reset is required.
No interference from "nine" here.
It isn't pushing. I have to manually refresh to force the Inbox in the Gmail App to sync/refresh. I am getting no email notifications at all for 3 separate Google Accounts. I only use the stock Gmail App, nothing else. It was working fine on 4.4, not so much on 5.0. I expect when there are updates for there to be issues. I would find it hard to believe I am the only one. I hope others will see this thread and something is figured out.
rootSU said:
Gmail app has always only been push. There's never been an option to not push.
If you have inbox installed, that may tale over notifications - which by default doesn't notify for every bundle.
Otherwise after an upgrade, maybe a factory reset is required.
No interference from "nine" here.
Click to expand...
Click to collapse
Pushing and notifications are 2 different things. So what you actually mean is its not syncing?
Anyway advice still stands, may need to wipe
rootSU said:
Pushing and notifications are 2 different things. So what you actually mean is its not syncing?
Anyway advice still stands, may need to wipe
Click to expand...
Click to collapse
Yes and by not syncing I am not getting notifications. Calendar seems to work. I get notifications from the calendar. I don't get them from Gmail. It is reporting a sync error in the account settings. Data wipe isn't cool but I guess it is all backed up in the cloud.
I fixed it by removing my Google account from settings, accounts. All good now no reset required
rarefc3s said:
Yes and by not syncing I am not getting notifications. Calendar seems to work. I get notifications from the calendar. I don't get them from Gmail. It is reporting a sync error in the account settings. Data wipe isn't cool but I guess it is all backed up in the cloud.
Click to expand...
Click to collapse
OK Glad you fixed it, however I'm still hazy on the problem
Syncing = delivering messages to your phone via PUSH
Notification = Once delivered, notifying you
So it was syncing and new emails were appearing in the app, but you weren't getting the notification only?
I removed all accounts and added them back. It was also effecting Hangout messages. Everything appears to be working as it should!
The symptom that I noticed was not receiving a notification when I sent myself a test email. The cause of that was in fact a problem with Sync. When I opened Gmail the test message I sent myself was not there unless I manually refreshed. Obviously if it is not Syncing then you don't get a notification, the only part I noticed right off the bat. I was also being sent Hangout messages and not getting notice of them. Again launching the app forced it to refresh.
rarefc3s said:
I removed all accounts and added them back. It was also effecting Hangout messages. Everything appears to be working as it should!
The symptom that I noticed was not receiving a notification when I sent myself a test email. The cause of that was in fact a problem with Sync. When I opened Gmail the test message I sent myself was not there unless I manually refreshed. Obviously if it is not Syncing then you don't get a notification, the only part I noticed right off the bat. I was also being sent Hangout messages and not getting notice of them. Again launching the app forced it to refresh.
Click to expand...
Click to collapse
Thanks for clearing that up

gmail not pushing mail

So, ever since the N update on my S7 and now on the S8, my email doesn't push/sync right away at all anymore. I have to go into the email for it update. I'm not sure whyy it's doing this. I haven't set it up that way, have background data allowed, and don't have any battery saviors set up to do this...
Any ideas on this why this is happening?
Nougat's overly aggressive doze is the cause here. Fix: https://androidtutorial.net/2017/05/02/fix-delayed-push-notifications-galaxy-s8s8/
The option under Special Access you want to look at is Optimise battery Usage.
I have the same issue. I have gmail set so that it is NOT Optimized for battery. I still don't get gmail updates (and therefore no notification) until I open the app (usually). Sometimes I do get the notification soon after the email is sent to me. Rather random.
After messing around for a while, I think it is a no notification thing and not a lack of synchronizing the emails. If I send myself a gmail, I get no notification, but I can look in my google account and see where gmail has synchronized. Then I go to gmail and the message is there.
^yep, could be related...but how to resolve?
Possible Solution - Worked for Me (So Far)
galaxys said:
^yep, could be related...but how to resolve?
Click to expand...
Click to collapse
So, I solved it by going to the app manager and disabling the gmail app. Since it is a system app, it doesn't uninstall it, but reverts it back to some previous version. That version has been giving me the appropriate notifications for every email I have received since.
I think I will look at disabling updates for gmail for a while.
Smithfolk4 said:
So, I solved it by going to the app manager and disabling the gmail app. Since it is a system app, it doesn't uninstall it, but reverts it back to some previous version. That version has been giving me the appropriate notifications for every email I have received since.
I think I will look at disabling updates for gmail for a while.
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I deleted data for the app. That also fixed the problem (for now anyway)
This has been an ongoing issue for me for over a year. It was an issue on this phone, my S7 edge and Note7.
Often I will see an email on my phone, read and archive it, then go about my business. Several hours later I go into Gmail on my PC and that email is still sitting there, unread.
Actually sending out an email on the phone seems to make the sync update, but other actions like reading, moving, or deleting emails doesn't. I've had times where my emails were still unread on the Gmail website 12 hours after reading them on the phone. I have the app's battery optimization settings turned off, and I have even gone into the app several times during that period and pulled down to check for new messages. It's pretty awful that the sync has such serious issues and nobody is fixing it.
Deleting the app's updates doesn't work for me. It might fix the issue briefly, but it always comes back pretty quickly, even without any updates to the app.
The only thing that fixed the issue for me was installing an app called something like "Gmail Push Fixer". It worked wonders on my S7 edge. Unfortunately, the app requires root so it isn't an option on my Snapdragon S8+.

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