I hope I'm posting this in the right place. I recently picked up a SGS4G and I immediately wanted to root it. When I plug my phone into the computer, however, the computer doesn't recognize it. The phone recognizes that it is plugged in (green android pops up, gives option of Kies, Media, or Mass Storage), but nothing happens on the computer end. I've downloaded about a million drivers and still no change. I've tried downloading Kies for drivers, but Kies doesn't even recognize a phone is plugged in. I've even downloaded drivers for the original Vibrant, but no luck. It's frustrating because I think that is the only reason my OneClickRoot keeps getting stuck on "waiting for device". Anyone have any ideas?
If you're using a 64 bit system, make sure you get 64 bit drivers.
Got a 64 bit system, got the 64 bit drivers. I even tried the 32 bit drivers just for the hell of it. Nada.
I dunno where you got your drivers, but here's the exact one I used.
http://dl.dropbox.com/u/38496926/usb_drivers_GalaxyS_x64.zip
I got mine from the "How to Root" thread in the SGS4G Bible thread
http://forum.xda-developers.com/showthread.php?t=1025610
I had problems with my drivers before. I downloaded Kies Mini from Samsung's site. I used Kies to install the drivers and haven't had a problem since.
Jerry D said:
I had problems with my drivers before. I downloaded Kies Mini from Samsung's site. I used Kies to install the drivers and haven't had a problem since.
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Ditto what Jerry said. They work like a charm.
Well I finally got my computer to recognize that my phone exists, but now I keep getting a message saying that the drivers have malfunctioned. I've uninstalled and reinstalled a few times now, and no change. I can't get Kies to see my phone, or I'd try to download through it.
I'm at work so I don't have my Kies with me lol but you should be able to install the drivers. You can't do anything with Kies because the drivers aren't installed.
Look at the "options" in Kies to install drivers.
Sorry for the non technical directions. I only used Kies to install the drivers that one time.
Kies doesn't give me any option to install drivers. There isn't even an "options" tab. Even with my phone plugged in, Kies stills asks me to plug in a device. I've tried connecting my USB through Mass Storage, Media Player, and Kies. I've also tried all the above in USB debugging mode. I've even plugged it in in download mode. Still nothing. I keep getting the message that the drivers are malfunctioning.
OHHitsKB said:
Kies doesn't give me any option to install drivers. There isn't even an "options" tab. Even with my phone plugged in, Kies stills asks me to plug in a device. I've tried connecting my USB through Mass Storage, Media Player, and Kies. I've also tried all the above in USB debugging mode. I've even plugged it in in download mode. Still nothing. I keep getting the message that the drivers are malfunctioning.
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Try this (sorry if I made this seem novice-like, but I just want to try and be clear):
Open a command prompt
type this, followed by Enter: set devmgr_show_nonpresent_devices=1
type this, followed by Enter: devmgmt
Once Device Manager opens, click View on the menu bar and select Show Hidden Devices
Expand both "Modems" & Universal Serial Bus controllers" & uninstall anything that has Samsung Android USB Composite Device, Samsung USB Composite Device, Samsung Mobile Device, Samsung Mobile Modem, etc.
Once the devices are gone, maybe reboot (probably not necessary, but why not?) and try the USB driver install again.
OHHitsKB said:
Kies doesn't give me any option to install drivers. There isn't even an "options" tab. Even with my phone plugged in, Kies stills asks me to plug in a device. I've tried connecting my USB through Mass Storage, Media Player, and Kies. I've also tried all the above in USB debugging mode. I've even plugged it in in download mode. Still nothing. I keep getting the message that the drivers are malfunctioning.
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Ya, I didn't think there was an actual Options tab that is why I put options in quotes. I remember hitting install drivers when I installed mine months ago. It was very easy.
It sounds like you need the kind of help Steven is giving.
When you do get your computer to recognize your device I highly recommend installing the drivers through Kies. After many many flashes the have never let me down.
I wish I could be of more help. I've seen your problem in here before and our Helpful Members always get it figured out.
Best of luck!
OHHitsKB said:
Kies doesn't give me any option to install drivers. There isn't even an "options" tab. Even with my phone plugged in, Kies stills asks me to plug in a device. I've tried connecting my USB through Mass Storage, Media Player, and Kies. I've also tried all the above in USB debugging mode. I've even plugged it in in download mode. Still nothing. I keep getting the message that the drivers are malfunctioning.
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Try USB Debugging
Oddly enough try only using the same USB port you originally installed the drivers on. I have noticed with windows 7, it tries to install the drivers when you change USB Ports, then again it should do this if they are on a separate controller.
As stated above, use USB debugging.
Hopefully we'll get you an answer that works.
Sent from my SGH-T959V using xda premium
Well, I tried Stephen's method, but still got nothing. I keep getting the error message. I just don't understand why the phone will recognize that it's plugged in, the computer will recognize that SOMETHING is plugged in, but it won't recognize WHAT.
OHHitsKB said:
Well, I tried Stephen's method, but still got nothing. I keep getting the error message. I just don't understand why the phone will recognize that it's plugged in, the computer will recognize that SOMETHING is plugged in, but it won't recognize WHAT.
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Bummer, I Really hoped that would work. When you go into Add/Remove Programs does it show that the USB drivers are listed? If so, remove them there and re-try the installation.
stephen_w said:
Bummer, I Really hoped that would work. When you go into Add/Remove Programs does it show that the USB drivers are listed? If so, remove them there and re-try the installation.
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I've tried that too, multiple times
I tried something different this time. In device manager, under USB Controllers, instead of deleting all the Samsung stuff, I deleted EVERYTHING (based on an idea I found on a Windows 7 help page dealing with error code 43). When I plugged my phone in, every one of the items I uninstalled reinstalled, except for "Unknown Device" (I'm assuming that's my phone), which came up failed. I'm not sure if this helps at all with diagnosing the situation, but I thought I'd throw it out there...
Did you retry Stephens suggestions after uninstalling everything?
Jerry D said:
Did you retry Stephens suggestions after uninstalling everything?
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Yep. No dice.
I am trying to flash my Infuse in Odin however...
I have Samsung Mobile Drivers installed. When I have Odin up and ready and plug in the Infuse in download mode, windows says USB device not recognized.
also, when the phone is booted up, it will not charge, and windows will not recognize it either.
When booting into ClockworkMod Recovery it says:
E:Missing bitmap indeterminate2
same thing through indeterminate6
I have tried on different computers, with a few different micro USB cables
What the heck is wrong with this phone?
That happens to me a few days ago too. Windows used to recognize my phone, then without doing any change, windows wouldn't recognize at all, even after reinstalling Kies, trying different usb cable or USB port. What I did to solve the problem is that I turned on Kies first, then plug in the phone, windows would say it could not recognize the USB decide, then in Kies, I clicked on troubleshoot (or something like that), then Kies will reinstall the driver and then u can go back here and thank me. Lol. Hope it helped u
Sent from my SAMSUNG-SGH-I997 using Tapatalk
bobthq said:
That happens to me a few days ago too. Windows used to recognize my phone, then without doing any change, windows wouldn't recognize at all, even after reinstalling Kies, trying different usb cable or USB port. What I did to solve the problem is that I turned on Kies first, then plug in the phone, windows would say it could not recognize the USB decide, then in Kies, I clicked on troubleshoot (or something like that), then Kies will reinstall the driver and then u can go back here and thank me. Lol. Hope it helped u
Sent from my SAMSUNG-SGH-I997 using Tapatalk
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Didn't help. I think my USB port must just be done for...
Dang it
So I got a new laptop and now I want to install drivers for the phone for adb and whatnot, but when I plug it in, I do get the USB sound when it is plugged in, but it has a troubleshoot sign. When I click that, it says "cannot find drivers", and then when I go to Kies, it does not recognize the device at all. I know the USB ports work, and it does prompt for UMS. Any help on how I can get the drivers for this phone?
bump
Bump..
When I plug my Infuse into the computer running Windows 8.1, it is not properly recognized. I have tried different USB ports with different cables and I still have the same issue. The battery will charge, but in the Device Manager, the phone reads "Unknown USB Device (Device Descriptor Request Failed)".
Updating the Windows driver with the Samsung driver files does not work, and installing Kies mini doesn't help either.
Any suggestions or help with this would be greatly appreciated.
I installed everything I can think of and my laptop wont recognize my s6 after upgrading to WIN10. Kies v3, check. smart switch, check. Reinstall drivers using smart switch, check. When I plug in the USB cable it charges, but nothing happens on the screen. Cant transfer files or tether. Really frustrating. Any help appreciated
I have win10 as well. The phone is recognized immediately az a storage device and also Odin works without issues. You can try a different port or cable.
I'm having the exact same issue with my samsung s6 (samsung-sm-g920a). After installing WIN10, I haven't been able to connection via phone > laptop. I can send files from the laptop to the phone though, but not the other way around. I've tried putting my cord in all the ports but it won't work.
cant connect s6 to windows 10 via usb
I'm having the s ame issues
Did you try to reinstall the ADB drivers?