Nexus 5 stuck in start up - Nexus 5 Q&A, Help & Troubleshooting

I just switched my N5 on for the first time and it has been stuck on the screen with the 4 circles moving around, for about 15 mins ...is this normal?
I honestly have not messed with anything, just charged it and pressed the power button.
Hope someone can help .. or tell me it's normal!

sorry buddy, that's not normal
Sent from my Nexus 5 using xda app-developers app

Thats what I thought

rkcckr said:
Thats what I thought
Click to expand...
Click to collapse
Go into recovery and wipe caches and reboot, if that doesnt`t work go back into recovery and do a data factory reset.

Related

[Q] HTC One s wont boot

Hi, I am new to the forum as a member, although i have been on here before browsing. Think its excellent and helped me alot with my old htc.
My phone went completely dead today, for some reason it wouldnt take charge from my car charger. I got home and charged the phone, it switched itself on, but wont get past the HTC ONE splash screen. I have rebooted it several times.... any ideas?
s17nj said:
Hi, I am new to the forum as a member, although i have been on here before browsing. Think its excellent and helped me alot with my old htc.
My phone went completely dead today, for some reason it wouldnt take charge from my car charger. I got home and charged the phone, it switched itself on, but wont get past the HTC ONE splash screen. I have rebooted it several times.... any ideas?
Click to expand...
Click to collapse
is the phone rooted ?
can you access the bootloader or recovery ?
s17nj said:
Hi, I am new to the forum as a member, although i have been on here before browsing. Think its excellent and helped me alot with my old htc.
My phone went completely dead today, for some reason it wouldnt take charge from my car charger. I got home and charged the phone, it switched itself on, but wont get past the HTC ONE splash screen. I have rebooted it several times.... any ideas?
Click to expand...
Click to collapse
You going to need to charge it for half hour or more before you want to start messing with stuff.
blackcell1 said:
is the phone rooted ?
can you access the bootloader or recovery ?
Click to expand...
Click to collapse
Its not rooted, just tried the recorvery option in bootloader, but that just came up with a phone picture with an exclamation mark.
When it stalls, if you hit the power button the bottom keys continually flash. :s
I hope i can get back into this phone as i have alot saved on it!
s17nj said:
Its not rooted, just tried the recorvery option in bootloader, but that just came up with a phone picture with an exclamation mark.
When it stalls, if you hit the power button the bottom keys continually flash. :s
I hope i can get back into this phone as i have alot saved on it!
Click to expand...
Click to collapse
Think you going have to reset it but not sure if doing it in bootloader will wipe the SD.
blackcell1 said:
is the phone rooted ?
can you access the bootloader or recovery ?
Click to expand...
Click to collapse
s17nj said:
Its not rooted, just tried the recorvery option in bootloader, but that just came up with a phone picture with an exclamation mark.
When it stalls, if you hit the power button the bottom keys continually flash. :s
I hope i can get back into this phone as i have alot saved on it!
Click to expand...
Click to collapse
The phone actually wont switch off, if you hold the power button it restarts it self!
s17nj said:
The phone actually wont switch off, if you hold the power button it restarts it self!
Click to expand...
Click to collapse
Try the factory reset option. Your data will still be there afterwards you will just have to setup the phone again.
If you haven't rooted the phone or unlocked the bootloader it's best you stop trying to fix it yourself before you blow your warranty. Try the factory reset and if it doesn't work start calling and trying to get a replacement.
Also, all questions go into the Q & A forum.
Hold the power and volume down buttons until the phone turns off and reboots itself into the bootloader. Then factory reset from here.
Sent from my HTC One S using Tapatalk 2
dc211 said:
Try the factory reset option. Your data will still be there afterwards you will just have to setup the phone again.
If you haven't rooted the phone or unlocked the bootloader it's best you stop trying to fix it yourself before you blow your warranty. Try the factory reset and if it doesn't work start calling and trying to get a replacement.
Also, all questions go into the Q & A forum.
Click to expand...
Click to collapse
usaff22 said:
Hold the power and volume down buttons until the phone turns off and reboots itself into the bootloader. Then factory reset from here.
Sent from my HTC One S using Tapatalk 2
Click to expand...
Click to collapse
Darknites said:
Think you going have to reset it but not sure if doing it in bootloader will wipe the SD.
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Click to collapse
Thanks guys, i will try the factory reset now. Sorry if i have posted this in the wrong topic.
Sanj
s17nj said:
Hi, I am new to the forum as a member, although i have been on here before browsing. Think its excellent and helped me alot with my old htc.
My phone went completely dead today, for some reason it wouldnt take charge from my car charger. I got home and charged the phone, it switched itself on, but wont get past the HTC ONE splash screen. I have rebooted it several times.... any ideas?
Click to expand...
Click to collapse
Is ur phone working now?
bilal_liberty said:
Is ur phone working now?
Click to expand...
Click to collapse
I did a factory reset, and i had lost everything! photos and videos.....
everything on my phone storage and sd was wiped.... lucky i have backed up to dropbox, but lost all chat history and sms history...
any one know how i can prevent phone storage from wiping?
s17nj said:
I did a factory reset, and i had lost everything! photos and videos.....
everything on my phone storage and sd was wiped.... lucky i have backed up to dropbox, but lost all chat history and sms history...
any one know how i can prevent phone storage from wiping?
Click to expand...
Click to collapse
Factory reset in recovery? Might be worth a try putting one file on the storage and doing a reset through recovery. I doubt it though, since it removes locking and if it didn't wipe out would give access to all your photos and documents.
Sent from my HTC One S using Tapatalk 2
I had the same issue 4 times. My phone was stuck boot cycling. It happened while I was shooting or trying to connect to a Wi-Fi. I had to wipe everything !!
Sent from my HTC One S using XDA Premium HD app
bergoulle said:
I had the same issue 4 times. My phone was stuck boot cycling. It happened while I was shooting or trying to connect to a Wi-Fi. I had to wipe everything !!
Sent from my HTC One S using XDA Premium HD app
Click to expand...
Click to collapse
Same happened about a week ago here. Got stuck whilst trying to connect to a wireless network. Went into a boot loop. Managed to wipe it but I lost all of my data. Only happened once though.
Sent from my HTC One S using Tapatalk 2

[Q] Phone does not Restart/Shutdown

Hi All,
My phone is not rebooting / restarting. It gets stuck at the "shutting down screen" for ever.
Model : ATT Samsung Skyrocket;
Stock ROM / Rooted.
Any ideas to fix this pls
Thank You
Have you tried pulling battery.. reinsert battery... then power on?
DoctorQMM said:
Have you tried pulling battery.. reinsert battery... then power on?
Click to expand...
Click to collapse
yea, tried it, it restarts and then when I try to shutdown again later...Same issue
Sounds like a stuck on/off button. Unfortunately it's been fairly common. It's been discussed many times in the forums
Sent from my SGH-I727 using xda app-developers app
go to recovery wipe both caches, if still a no go, reset, if u reset u will have to reinstall your apps/settings
jd1639 said:
Sounds like a stuck on/off button. Unfortunately it's been fairly common. It's been discussed many times in the forums
Sent from my SGH-I727 using xda app-developers app
Click to expand...
Click to collapse
Thank You.
The power is fine, it is after I hit the power button, I get the shutting down screen and freezes
vincom said:
go to recovery wipe both caches, if still a no go, reset, if u reset u will have to reinstall your apps/settings
Click to expand...
Click to collapse
I wiped the caches first and tried...No Go
then I tried factory reset . No Go
Update :
When the screen freezes when shutting down, I pressed Volume + Power buttons and the phone restarts now.
still if does not restart just by the power buttong
Odin it back to stock.
Wasnt this a problem in one of the early ics leaks
Sent from my SAMSUNG-SGH-I727 using xda premium
droid512 said:
Wasnt this a problem in one of the early ics leaks
Sent from my SAMSUNG-SGH-I727 using xda premium
Click to expand...
Click to collapse
Yes
Sent from my SAMSUNG-SGH-I727 using Tapatalk 2
This was the Stock ROM
Anyways...
I went to ATT store to have a hard reset done, Now the phone restarts fine.
Not exactly sure what went on before
Thanks everyone for suggestions
vincom said:
go to recovery wipe both caches, if still a no go, reset, if u reset u will have to reinstall your apps/settings
Click to expand...
Click to collapse
thats what i stated b4, reset in recovery is a hard reset, thats the only way to todo it

N5 keeps shutting down when rebooting

Phone is rooted with latest TWRP, Cataclysm rom, and Franco kernel. It started happening when I flashed r11 Franco kernel and when I reboot the phone, it shuts down instead. I couldn't start the phone holding down the power button and I held it for over 20 seconds. I thought I bricked my phone. After few minutes fussing with the buttons, it finally booted up. However, every time I reboot my phone, it'll do the same and I had to fuss around the buttons keeping them press down for several minutes before it'll boot up to system or boot loader. As far as I can see, it can boot to recovery & system with no issue. I'm wondering if I need to flash to stock and reflash it again. Anyone knows anything about this or had same issue, please help. Thanks.
Sent from my Nexus 5 using xda app-developers app
Listen like the kernel is the problem. So flash another one (easy way) or go back to stock.
If it's working fine then, it was the kernel which made this happens.
Much success
CHEERS
Sent from my Nexus 5 using XDA Premium 4 mobile app
Ack-nak said:
Phone is rooted with latest TWRP, Cataclysm rom, and Franco kernel. It started happening when I flashed r11 Franco kernel and when I reboot the phone, it shuts down instead. I couldn't start the phone holding down the power button and I held it for over 20 seconds. I thought I bricked my phone. After few minutes fussing with the buttons, it finally booted up. However, every time I reboot my phone, it'll do the same and I had to fuss around the buttons keeping them press down for several minutes before it'll boot up to system or boot loader. As far as I can see, it can boot to recovery & system with no issue. I'm wondering if I need to flash to stock and reflash it again. Anyone knows anything about this or had same issue, please help. Thanks.
Sent from my Nexus 5 using xda app-developers app
Click to expand...
Click to collapse
This is what happens: it gets stuck in the rebooting process. It doesn't properly shut down, it just hangs with the screen turned off.
Try flashing the stock kernel. Does it do the same?
abaaaabbbb63 said:
This is what happens: it gets stuck in the rebooting process. It doesn't properly shut down, it just hangs with the screen turned off.
Try flashing the stock kernel. Does it do the same?
Click to expand...
Click to collapse
Flashed with stock kernel and it's still doing the same thing. I also restore back to stock 4.4 with stock kernel and it's still doing the same. Do I need to unroot and root again then flash rom, kernel, and etc? Don't really want to do that if I don't have to but guess I have no choice? Thanks again.
Yep, do a factory reset and see if it's working fine again... I'm thinking so.
CHEERS
Sent from my ME301T using XDA Premium 4 mobile app
Update: I've decided to just wipe it all and start over by unroot and root again which solved the problem. It's rebooting correctly and not stuck in that awful black screen boot loop. Thanks.
Sent from my Nexus 5 using xda app-developers app
Ack-nak said:
Update: I've decided to just wipe it all and start over by unroot and root again which solved the problem. It's rebooting correctly and not stuck in that awful black screen boot loop. Thanks.
Sent from my Nexus 5 using xda app-developers app
Click to expand...
Click to collapse
what do you mean unroot and root again?
biggiephat said:
what do you mean unroot and root again?
Click to expand...
Click to collapse
This means, going back on to the stock firmware. This will remove the root for sure.
After that starting with rooting again.
Hope this answers your question
CHEERS
Sent from my Nexus 5 using XDA Premium 4 mobile app

My phone is stuck in boot loop

My phone keeps rebooting over and over again, it will boot and I can unlock but after 30 seconds or so it will restart I've tried booting without the SD card with no luck still, it is not rooted and I have no idea how to fix it please help
Sent from my LG-D800 using xda app-developers app
You have a stuck power button. Pull the battery and then put it back in. If it boots right away that will confirm it. You can try to clean it or have it replaced.
jd1639 said:
You have a stuck power button. Pull the battery and then put it back in. If it boots right away that will confirm it. You can try to clean it or have it replaced.
Click to expand...
Click to collapse
I tried what you said and it didn't boot I have to press the power button for it to boot
Sent from my LG-D800 using XDA Free mobile app
read the sticky above your post "common questions answered", basically do the wipes in recovery
vincom said:
read the sticky above your post "common questions answered", basically do the wipes in recovery
Click to expand...
Click to collapse
I've done the wipes in recovery and still no luck. I'm about to just give up lol
Sent from my LG-D800 using XDA Free mobile app
daltonhrrll said:
I've done the wipes in recovery and still no luck. I'm about to just give up lol
Sent from my LG-D800 using XDA Free mobile app
Click to expand...
Click to collapse
did you factory reset, all else fails then restore to stock, still fail then some kind of hw failure, bad battery and or contacts
vincom said:
did you factory reset, all else fails then restore to stock, still fail then some kind of hw failure, bad battery and or contacts
Click to expand...
Click to collapse
Yeah that's what I did, ok thanks Ik try the battery first
Sent from my LG-D800 using XDA Free mobile app
nm wrong post

Factory Reset-Need help!

Hi all, I tried performing a factory reset on my completely stock nexus 5 and halfway thru I got the android on his back with the exclamation point. I held power and volume down to reset the device and the google screen came up and then followed by the android erasing screen. Its been on this android erasing screen for over 10 minutes.
Like I said its completely stock never rooted or anything. Any ideas?
Note, I updated to 5.0.1 via OTA earlier today.
Sent from my Nexus 7 using XDA Free mobile app
It may take a very long time to reboot. Leave it. When I updated to 5.0 it took 25 minutes
frenziedfemale said:
It may take a very long time to reboot. Leave it. When I updated to 5.0 it took 25 minutes
Click to expand...
Click to collapse
Right but its not rebooting, its on the erasing screen. And I've been waiting literally 20 minutes. Never ever had a factory reset take this long.
Sent from my Nexus 7 using XDA Free mobile app
Henrock11 said:
Right but its not rebooting, its on the erasing screen. And I've been waiting literally 20 minutes. Never ever had a factory reset take this long.
Sent from my Nexus 7 using XDA Free mobile app
Click to expand...
Click to collapse
Hold the power button until it turns off. Then go back into recovery and try it again. I've had that problem before
Sent from my Nexus 9 using XDA Free mobile app
jd1639 said:
Hold the power button until it turns off. Then go back into recovery and try it again. I've had that problem before
Sent from my Nexus 9 using XDA Free mobile app
Click to expand...
Click to collapse
Yea tried that and awaiting the outcome.
Sent from my Nexus 7 using XDA Free mobile app
Thanks guys, I just did another soft reset and booted into recovery. It went back into the erasing screen and after 5 minutes it finally went through.
Sent from my Nexus 7 using XDA Free mobile app

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