Factory Reset-Need help! - Nexus 5 Q&A, Help & Troubleshooting

Hi all, I tried performing a factory reset on my completely stock nexus 5 and halfway thru I got the android on his back with the exclamation point. I held power and volume down to reset the device and the google screen came up and then followed by the android erasing screen. Its been on this android erasing screen for over 10 minutes.
Like I said its completely stock never rooted or anything. Any ideas?
Note, I updated to 5.0.1 via OTA earlier today.
Sent from my Nexus 7 using XDA Free mobile app

It may take a very long time to reboot. Leave it. When I updated to 5.0 it took 25 minutes

frenziedfemale said:
It may take a very long time to reboot. Leave it. When I updated to 5.0 it took 25 minutes
Click to expand...
Click to collapse
Right but its not rebooting, its on the erasing screen. And I've been waiting literally 20 minutes. Never ever had a factory reset take this long.
Sent from my Nexus 7 using XDA Free mobile app

Henrock11 said:
Right but its not rebooting, its on the erasing screen. And I've been waiting literally 20 minutes. Never ever had a factory reset take this long.
Sent from my Nexus 7 using XDA Free mobile app
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Click to collapse
Hold the power button until it turns off. Then go back into recovery and try it again. I've had that problem before
Sent from my Nexus 9 using XDA Free mobile app

jd1639 said:
Hold the power button until it turns off. Then go back into recovery and try it again. I've had that problem before
Sent from my Nexus 9 using XDA Free mobile app
Click to expand...
Click to collapse
Yea tried that and awaiting the outcome.
Sent from my Nexus 7 using XDA Free mobile app

Thanks guys, I just did another soft reset and booted into recovery. It went back into the erasing screen and after 5 minutes it finally went through.
Sent from my Nexus 7 using XDA Free mobile app

Related

Nexus 5 stuck in start up

I just switched my N5 on for the first time and it has been stuck on the screen with the 4 circles moving around, for about 15 mins ...is this normal?
I honestly have not messed with anything, just charged it and pressed the power button.
Hope someone can help .. or tell me it's normal!
sorry buddy, that's not normal
Sent from my Nexus 5 using xda app-developers app
Thats what I thought
rkcckr said:
Thats what I thought
Click to expand...
Click to collapse
Go into recovery and wipe caches and reboot, if that doesnt`t work go back into recovery and do a data factory reset.

N5 keeps shutting down when rebooting

Phone is rooted with latest TWRP, Cataclysm rom, and Franco kernel. It started happening when I flashed r11 Franco kernel and when I reboot the phone, it shuts down instead. I couldn't start the phone holding down the power button and I held it for over 20 seconds. I thought I bricked my phone. After few minutes fussing with the buttons, it finally booted up. However, every time I reboot my phone, it'll do the same and I had to fuss around the buttons keeping them press down for several minutes before it'll boot up to system or boot loader. As far as I can see, it can boot to recovery & system with no issue. I'm wondering if I need to flash to stock and reflash it again. Anyone knows anything about this or had same issue, please help. Thanks.
Sent from my Nexus 5 using xda app-developers app
Listen like the kernel is the problem. So flash another one (easy way) or go back to stock.
If it's working fine then, it was the kernel which made this happens.
Much success
CHEERS
Sent from my Nexus 5 using XDA Premium 4 mobile app
Ack-nak said:
Phone is rooted with latest TWRP, Cataclysm rom, and Franco kernel. It started happening when I flashed r11 Franco kernel and when I reboot the phone, it shuts down instead. I couldn't start the phone holding down the power button and I held it for over 20 seconds. I thought I bricked my phone. After few minutes fussing with the buttons, it finally booted up. However, every time I reboot my phone, it'll do the same and I had to fuss around the buttons keeping them press down for several minutes before it'll boot up to system or boot loader. As far as I can see, it can boot to recovery & system with no issue. I'm wondering if I need to flash to stock and reflash it again. Anyone knows anything about this or had same issue, please help. Thanks.
Sent from my Nexus 5 using xda app-developers app
Click to expand...
Click to collapse
This is what happens: it gets stuck in the rebooting process. It doesn't properly shut down, it just hangs with the screen turned off.
Try flashing the stock kernel. Does it do the same?
abaaaabbbb63 said:
This is what happens: it gets stuck in the rebooting process. It doesn't properly shut down, it just hangs with the screen turned off.
Try flashing the stock kernel. Does it do the same?
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Click to collapse
Flashed with stock kernel and it's still doing the same thing. I also restore back to stock 4.4 with stock kernel and it's still doing the same. Do I need to unroot and root again then flash rom, kernel, and etc? Don't really want to do that if I don't have to but guess I have no choice? Thanks again.
Yep, do a factory reset and see if it's working fine again... I'm thinking so.
CHEERS
Sent from my ME301T using XDA Premium 4 mobile app
Update: I've decided to just wipe it all and start over by unroot and root again which solved the problem. It's rebooting correctly and not stuck in that awful black screen boot loop. Thanks.
Sent from my Nexus 5 using xda app-developers app
Ack-nak said:
Update: I've decided to just wipe it all and start over by unroot and root again which solved the problem. It's rebooting correctly and not stuck in that awful black screen boot loop. Thanks.
Sent from my Nexus 5 using xda app-developers app
Click to expand...
Click to collapse
what do you mean unroot and root again?
biggiephat said:
what do you mean unroot and root again?
Click to expand...
Click to collapse
This means, going back on to the stock firmware. This will remove the root for sure.
After that starting with rooting again.
Hope this answers your question
CHEERS
Sent from my Nexus 5 using XDA Premium 4 mobile app

[Q] My Nexus 5 sometimes stops vibrating...

Three or four times a day, my Nexus 5 wont vibrate. I can fix it by shaking the phone lightly or reboot.
I think there's an app that's causing this issue. Any advice?
EDIT:
I think it's only haptic feedback on keyboard and sorftware keys that stop working.
johgru said:
Three or four times a day, my Nexus 5 wont vibrate. I can fix it by shaking the phone lightly or reboot.
I think there's an app that's causing this issue. Any advice?
Click to expand...
Click to collapse
press the power button for 2 seconds and then slect vibration
roydondsa said:
press the power button for 2 seconds and then slect vibration
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Click to collapse
Thank you, but that's not the problem. Check my edited question
Maybe it's a hardware issue. Are you running stock rom and kernel?
Sent from my Nexus 5 using Tapatalk
Besides custom kernel/ROM/etc, do you have Xposed installed?
honda kos said:
Maybe it's a hardware issue. Are you running stock rom and kernel?
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
RevelationOmega said:
Besides custom kernel/ROM/etc, do you have Xposed installed?
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Click to collapse
No mods or custom roms. Completely stock. I got my phone a few days ago.
johgru said:
No mods or custom roms. Completely stock. I got my phone a few days ago.
Click to expand...
Click to collapse
If you suspect a app, maybe it's better to start uninstalling some of them. I suppose you use stock keyboard.
Agreed, the stock keyboard, if having a problem with keyboard, would be a good start to use versus a custom keyboard.
honda kos said:
If you suspect a app, maybe it's better to start uninstalling some of them. I suppose you use stock keyboard.
Click to expand...
Click to collapse
RevelationOmega said:
Agreed, the stock keyboard, if having a problem with keyboard, would be a good start to use versus a custom keyboard.
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Click to collapse
Back, home and "recent apps" button are also affected. I tried a hard reset and I hope it solved the issue, no problem so far
Try to install your apps one by one. Maybe that's the way to find the app that cause your problem.
Sent from my Nexus 5 using Tapatalk
johgru said:
Back, home and "recent apps" button are also affected. I tried a hard reset and I hope it solved the issue, no problem so far
Click to expand...
Click to collapse
May have had a flash problem then. Hope this solved for you.
I think the strength of the vibration becomes weaker, i've been suspecting that my phone has that pattern of behaviour, where sometimes at random you don't feel any vibration (or weak vibration) when pressing any of the nav. bar buttons (back, home, recent apps).. And then after a while it comes back to normal. Honestly, it doesn't bother me or limit when using my phone.
Is this what you're facing OP?
Sent from my Nexus 5 using XDA Premium 4 mobile app
I've experienced this issue. It is rare and only looses haptic feedback for about 5 seconds then comes back. I think its just a small bug. Nothing serious
I have exactly the same issue as OP on my new Nexus 5 32GB.
For me it also happens for 3 buttons in the navigation bar and for keyboard (both stock an SwiftKey).
Sent from my Nexus 5 using XDA Premium 4 mobile app
I'd say it is a crappy driver bug. There was a bug on the galaxy nexus where in certain conditions (..opening apps from the recent apps menu) would lower the touch sensitivity, and typing would become a PITA, until you turn the display OFF/ON. Google never solved that issue completely, so i wouldn't bet they'll do anything to this vibration thing. Although, it's not a big deal as the galaxy nexus bug was..
Sent from my Nexus 5 using XDA Premium 4 mobile app
I've had no problems since I did a hard reset in recovery, try that if you're facing this bug
johgru said:
I've had no problems since I did a hard reset in recovery, try that if you're facing this bug
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Click to collapse
What exactly do you mean by "hard reset"? I have custom recovery and just flashed custom ROM today with full wipe. The problem still remains, exactly as it was on stock before. How do I do this "hard reset"?
Sent from my Nexus 5 using XDA Premium 4 mobile app
dmatik said:
What exactly do you mean by "hard reset"? I have custom recovery and just flashed custom ROM today with full wipe. The problem still remains, exactly as it was on stock before. How do I do this "hard reset"?
Sent from my Nexus 5 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
With stock recovery:
1. Turn off phone
2. Hold volume up + down and boot your phone.
3. Go to recovery
4. Hold power and then press volume up
5. Click on "wipe data/factory reset"
6. Choose "Yes - erase all user data".
johgru said:
With stock recovery:
1. Turn off phone
2. Hold volume up + down and boot your phone.
3. Go to recovery
4. Hold power and then press volume up
5. Click on "wipe data/factory reset"
6. Choose "Yes - erase all user data".
Click to expand...
Click to collapse
So you are saying I should flash back the factory image and then make factory reset through stock recovery.
Will try that tomorrow.
Sent from my Nexus 5 using XDA Premium 4 mobile app
dmatik said:
So you are saying I should flash back the factory image and then make factory reset through stock recovery.
Will try that tomorrow.
Sent from my Nexus 5 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Naah, I'm not sure it will solve your issues, but you can try that if you want to

My phone is stuck in boot loop

My phone keeps rebooting over and over again, it will boot and I can unlock but after 30 seconds or so it will restart I've tried booting without the SD card with no luck still, it is not rooted and I have no idea how to fix it please help
Sent from my LG-D800 using xda app-developers app
You have a stuck power button. Pull the battery and then put it back in. If it boots right away that will confirm it. You can try to clean it or have it replaced.
jd1639 said:
You have a stuck power button. Pull the battery and then put it back in. If it boots right away that will confirm it. You can try to clean it or have it replaced.
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Click to collapse
I tried what you said and it didn't boot I have to press the power button for it to boot
Sent from my LG-D800 using XDA Free mobile app
read the sticky above your post "common questions answered", basically do the wipes in recovery
vincom said:
read the sticky above your post "common questions answered", basically do the wipes in recovery
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Click to collapse
I've done the wipes in recovery and still no luck. I'm about to just give up lol
Sent from my LG-D800 using XDA Free mobile app
daltonhrrll said:
I've done the wipes in recovery and still no luck. I'm about to just give up lol
Sent from my LG-D800 using XDA Free mobile app
Click to expand...
Click to collapse
did you factory reset, all else fails then restore to stock, still fail then some kind of hw failure, bad battery and or contacts
vincom said:
did you factory reset, all else fails then restore to stock, still fail then some kind of hw failure, bad battery and or contacts
Click to expand...
Click to collapse
Yeah that's what I did, ok thanks Ik try the battery first
Sent from my LG-D800 using XDA Free mobile app
nm wrong post

Google Nexus 5 stuck on boot screen

Hey guys,
my brother owns a Nexus 5 (duh, otherwise why would i be here )
but anyways, his phone is just stuck at the boot screen. As in as soon as you try powering it on, it shows the Google sign but then it just continually restarts after that. I've tried entering the bootloader but as soon as I access it, it just forcibly reboots without me pressing anything. I'm kind of stuck here as I can't really do anything.
Does anyone have any clue what to do?
Edit: forgot to say he's full stock as in no root, no unlocked bootloader, no recovery etc.
Hi,
Keep the turned off for a bit and then try accessing the bootloader.. From there, go to the recovery and perform a factory reset.
If you can't access the bootloader or it keeps restarting again and again in bootloader, it might be a eMMC failure..
- Sent from an IceCold Hammerhead!
Could the power button be stuck?
Sent from my Nexus 5 using XDA Premium 4 mobile app
vin4yak said:
Hi,
Keep the turned off for a bit and then try accessing the bootloader.. From there, go to the recovery and perform a factory reset.
If you can't access the bootloader or it keeps restarting again and again in bootloader, it might be a eMMC failure..
- Sent from an IceCold Hammerhead!
Click to expand...
Click to collapse
I have certainly tried this. At the moment, im charging it. So let me get this straight, the only way around a dead eMMc chip would be
To RMA and request replacement?
korockinout13 said:
Could the power button be stuck?
Sent from my Nexus 5 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
I have also considered this as well. Is there anyway to get around this? Or perhaps fix this even?
Perhaps its also worth to note that it will only do this when its connected to a charger but when disconnected, it wont even turn on (as in no google sign or bootloader)
Sent from my Nexus 5 using XDA Free mobile app
If it's stock, what happened to cause the situation?
Sent from my Nexus 5 using Tapatalk
Same here - phone was in my bag overnight and off this morning (battery full).
When I started it up it went into boot loop.
Stock ROM, no modifications whatsoever, 2 weeks old phone.
Anybody else?
072665995 said:
I have certainly tried this. At the moment, im charging it. So let me get this straight, the only way around a dead eMMc chip would be
To RMA and request replacement?
Click to expand...
Click to collapse
Yes. Motherboard needs to be replaced in the case of a dead eMMC.
fkoehn said:
Same here - phone was in my bag overnight and off this morning (battery full).
When I started it up it went into boot loop.
Stock ROM, no modifications whatsoever, 2 weeks old phone.
Anybody else?
Click to expand...
Click to collapse
Phones are not meant to be kept in the bag.. May be the bag hit somewhere and the phone took a brunt of it? Who knows??
Or it could also be a random failure..
Can you access the recovery? If so, try a factory reset from there and see whether it boots up?

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