Hi guys,
Just got my N5, Everything is fine, the phone is beautiful.I love it. Jumping from a Samsung phone to N5&KitKat it`s a whole new experience.
A small problem though: How do I change/edit my own phone number?
If my wife calls me,or I call her phone, it displays the right number. But in Settings/About phone/ Own number,etc it`s a wrong number. I called my carrier, T-Mobile UK, and they said to edit my phone number because in the system I`m using the correct number.
I tried to edit/change my own number and I`m embarrassed to admit that I wasn`t able to do it.
Thanks in advance for your help.
Related
OK, so I've rooted my phone and been flashing a bunch of roms, trying to figure out which one I like the best. I've settled on CM7 (for now), and now when I go into settings>about phone>status, it shows that my phone number is unknown. I read somewhere that the phone number was read off the sim card, and I did have to put a new sim in this phone, so I went down to my AT&T store to get my sim properly programmed. They told me the phone number and all my info was correct on my sim, so I guess I need to find a way to manually add the number in my phone. Does anyone know how I would go about this ?
Menu>settings>call settings>my phone number
Tx Redneck said:
Menu>settings>call settings>my phone number
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Now I feel stupid. Many thanks.
No need to feel stupid. I only knew that because of my insatiable urge to explore all the menus and try not to mess anything up.
The IMEI number on my Thunderbolt does not match the one Verizon has in there system. They cannot figure out how to correct this. I even call HTC to trace the erroneous IMEi number and it doesn't come up as anything in their system. I bought phone day 1 it came out and am not rooted. What could cause this and does anyone know how to fix it. Verizon has no clue.
You have been using it since day 1? Why all of a sudden is there an issue then?
The sim works but with the wrong IMEI I won't get any updates to phone. I recently noticed that on the My Verizon section on the the verizon website, picture of my phone is blank. That's what led me to call verizon.
ajmillinger said:
The sim works but with the wrong IMEI I won't get any updates to phone. I recently noticed that on the My Verizon section on the the verizon website, picture of my phone is blank. That's what led me to call verizon.
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If you purchased it from VzW you should demand a new phone. Otherwise you don't get updates? Screw that man! They should rectify this issue.
Does the number on the box match the device? Have them scan the box.
Sent from my ThunderBolt using XDA Premium App
the number on box and phone are same. Only verizon has a different one
Then Verizon screwed up. Go get a new one.
You will still recieve ota updates... Id only raise a fuss if you had insurance on tour tbolt
Sent from my ADR6400L using Tapatalk
I was told I wouldn't get updates because it is sent out by IMEI number which Verizon has wrong for me
ajmillinger said:
I was told I wouldn't get updates because it is sent out by IMEI number which Verizon has wrong for me
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If the phone and box have same IMEI # you need to tell VzW you demand they change it in their system to match yours or give you a totally new phone. You paid them for it and your service!
I am in the process of having a new phone sent to me. I wish they could figure out how to simply change the number in system but they can't seem to do it. It's been a week now. You would think it is simple to do but no one there can figure it out.
Make sure it's new and not a 'like new' replacement. Not that theres anything wrong with a refurb but it would be principle to me to obtain a new replacement for their brain fart.
Something must be really messed up as I just activated a ebay bought thunderbolt last night with a 4g sim card I had shipped to my house (both arrived same day). I called in and spoke to a woman who just took my sim card number, and told me the meid and all other info comes over automatically to verizon...and sure enough about ten minutes later when I logged in online to see it was all there...so somehow your phone is not reporting the right imei number or something has been manually over-ridden.
Verizon made good and sent be new phone. Works like a charm
Hello,
I have a situation like this - My girlfriends sister got her cell phone stolen while traveling on the bus a month ago. She gave the IMEI number to the Police, but they still didn't find it. Almost a month later me and my girlfriend received weird calls almost at the same time, i didn't picked it up, she did. The person said he called to the random numbers because he wanted to joke. But we with my girlfriend started to suspect that he wasn't calling to the random numbers, because the calls to me and her was almost at the same time (we don't know if both calls was from him, because it showed that number is unknown to both of us, either way, we're sure it was the same person, because we receive unknown calls very rarely). How can he randomly call to me and my girlfriend almost at the same time?. We started to suspect he has my girlfriends sisters phone. My girlfriend started to chat with him and she provoked him to tell the model of the phone he is using and it was indeed just the same model (Samsung Galaxy Ace) of the phone that was stolen from her sister. We don't think he stole that phone, he just bought it, but the phone wasn't cleared, he found numbers in the address book and that's how he called us both almost at the same time. We want to make sure that we are right and want to get his IMEI number somehow to compare it to the stolen phones and then we would go to the Police if they would match. Is there any way to provoke to install some kind of .apk that would send us his IMEI number without him knowing that? He isn't very smart as much as we got to know him, because he revealed many information without any suspicion.
Thank you.
Hi. I have noticed a weird problem. I can call anyone and everyone can call me. But i have this particular number which my phone wont call. It starts ringing but after about half-second it cuts and tells me that the number is not available. But the number can call me. And i also noticed that when i have both these phones next to each other, the other one turns on its display as soon as my phone dials it, but wont connect, because my phone cuts it...
What kind of problem could that be? I tried removing the contact and adding it again, as well as rebooting my phone.
P.s.: the irony is that the particular number is my gf's lol
Call your phone company
Sent from my Moto G
Maybe the person accidently barred your number from calling them?
Sent from my Nexus 7 using xda app-developers app
Well too strange that it started happening after i changed my phones (very old nokia for this new moto g)
Yeah thanks, the operator told me that this is usually bcause of banning the number from the other phone..
And yes, somehow my number was on the black list of my gf's phone, though she's not much into setting anything in her phone, so we dont know how did i get there
Thanks everyone
Hello everyone.
I tried to transfer my NET10 number to a Huawei Ascend mate 2 and now neither phone works.
The full story is: I went through the process of transferring my line (typed both MEIDs and phone number)
A few hours later my old phone still worked but I noticed a signal on my mate. There was no data connection yet obviously. I texted my old phone from my new phone and I noticed that there was a new number.
A few hours later the service to my old phone was cut off. I put in the correct APN and Finally! 4G LTE! My new phone still had a new number though; not the one I wanted to be transferred.
A few hours after that the service was disconnected from my new phone as well! I tried to call the new number that previously worked and it doesn't even exist now.
I called customer support and he wasn't able to figure out the problem. He said he'd call back but never did. Can anyone tell me how to fix this problem? I've never heard of anything like this.
Thanks for reading this whole thing, Chris
It has to be fixed on their end. Nothing can be done here
Yeah, after two calls to customer service, they told me that they would over-night me a new sim card.
It's been three days and now I have to wait over the weekend. I don't expect it to arrive Monday either honestly.
I've always been satisfied with net10's service, but GOD HELP YOU if you need any sort of assistance. I should have just took the hit and created a new number. Jeese.
I'll be honest that is what I do and I change my number a few times a year. Even when I worked for ATT I advised people just to get a new number. Because in the end it is the carriers choice if they want to let the number go and can cause issues