Slow Speed + No H+ Logo / Indicator - Nexus 5 Q&A, Help & Troubleshooting

This is going to sound abit weird and im not sure if anybody has noticed but my N5 seems to be slower (connection) than my N4?
I used to get an avg of around 20mbps download and a ping of around 30-50ms on my N4
on my N5 i am getting 12mbps avg and 100ms ping?
I am on the same network Three (uk) who have DC-HSDPA and i have tested in the same area where i normally do, with full signal and i cant get any better than 12mbps on my N5
I've also noticed that on the N4 within the signal bars used to show an up and down arrow to indicate data activity and the H used to change into a H+ when data connection was active but on the N5 there are no indicators? The H stays as it is and there are no data activity indicators?
Would i be right in assuming that this is normal or has anybody else had a H+ signal on their N5? sorry for the confusing post.
Thanks

I'm on three also . did a speed test and got 22mb down . on the n4 I got about 18mb down ... Could it be just signal issues today ?
Yes I miss the arrows indicating data as well , those will he missed
Sent from my Nexus 5 using Tapatalk

Go into the mobile network settings and verify the APN information is correct based on your carrier. If you still have your Nexus 4, take the SIM card from your Nexus 5 and put it in the 4, see if the network connectivity is as slow or works better. If it's slower then it could be some other issue; if it's fast like it should be, look at the APN info and write it down, put the SIM card back in the Nexus 5 and modify the APN info to match what the Nexus 4 was using.
Reboot it and that should get you up and functional with the proper speeds, more or less. If this doesn't help/work then you could have some other issues.
And yes, there's always the possibility your Nexus 5 has some hardware issues, it's always something to consider even in spite of it being pretty crappy if true.

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OK thanks I'll give that a try.
Italia those are the results that I normally expect too. Do you mind if I ask you which APN settings you are using?
Also are you running it in 3g or 4G mode? Thanks for your help guys
Sent from my Nexus 5 using xda app-developers app

italia0101 said:
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
That ping for HSPDA is insane!
Which country/network is that?

r0cafella said:
That ping for HSPDA is insane!
Which country/network is that?
Click to expand...
Click to collapse
UK three network .. They are so good for internet .. They offer free LTE when its launched too
Sent from my Nexus 5 using Tapatalk

italia0101 said:
UK three network .. They are so good for internet .. They offer free LTE when its launched too
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
Thank you sir, I knew 3 was good but that is jawdropping.
Time to switch me thinks!
How good/bad is the coverage?

r0cafella said:
Thank you sir, I knew 3 was good but that is jawdropping.
Time to switch me thinks!
How good/bad is the coverage?
Click to expand...
Click to collapse
Coverage is decent .. I'd say less than o2 though . most my mates are on o2 , they pull no where near my data speed every time
Sent from my Nexus 5 using Tapatalk

ticketseriously said:
This is going to sound abit weird and im not sure if anybody has noticed but my N5 seems to be slower (connection) than my N4?
I used to get an avg of around 20mbps download and a ping of around 30-50ms on my N4
on my N5 i am getting 12mbps avg and 100ms ping?
I am on the same network Three (uk) who have DC-HSDPA and i have tested in the same area where i normally do, with full signal and i cant get any better than 12mbps on my N5
I've also noticed that on the N4 within the signal bars used to show an up and down arrow to indicate data activity and the H used to change into a H+ when data connection was active but on the N5 there are no indicators? The H stays as it is and there are no data activity indicators?
Would i be right in assuming that this is normal or has anybody else had a H+ signal on their N5? sorry for the confusing post.
Thanks
Click to expand...
Click to collapse
I had this same question too. Earlier i was getting around 5Mbps on 3 (UK). I'm told that stock ROMs don't have a H+ icon so that answers that question. I was expecting to get DC-HSDPA speeds though. Just tested again and got 2Mbps.
ticketseriously said:
...
Italia those are the results that I normally expect too. Do you mind if I ask you which APN settings you are using?
Also are you running it in 3g or 4G mode? Thanks for your help guys
Sent from my Nexus 5 using xda app-developers app
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Click to collapse
Changing from 4G mode to 3G mode made no difference to me. I don't see how Italia's APN settings would be any different to ours? I don't have another DC-HSDPA enabled phone to try so i can't tell if it's the phone or the network that's at issue.

DirkGently said:
I had this same question too. Earlier i was getting around 5Mbps on 3 (UK). I'm told that stock ROMs don't have a H+ icon so that answers that question. I was expecting to get DC-HSDPA speeds though. Just tested again and got 2Mbps.
Changing from 4G mode to 3G mode made no difference to me. I don't see how Italia's APN settings would be any different to ours? I don't have another DC-HSDPA enabled phone to try so i can't tell if it's the phone or the network that's at issue.
Click to expand...
Click to collapse
Ah right, maybe its just the network having an off day then? do mobile carriers throttle the connection like broadband carriers (off peak + peak times) or maybe because ive used quite abit of data this month they have throttled my speed.
I just used the default APN that was on the sim card so i guess changing the APN wont make much difference. I guess i just expected a faster speed from a newer phone lol

ticketseriously said:
Ah right, maybe its just the network having an off day then? do mobile carriers throttle the connection like broadband carriers (off peak + peak times) or maybe because ive used quite abit of data this month they have throttled my speed.
I just used the default APN that was on the sim card so i guess changing the APN wont make much difference. I guess i just expected a faster speed from a newer phone lol
Click to expand...
Click to collapse
It doesn't feel like throttling to me. I haven't used much data recently and it's the beginning of the month. Who knows? I've checked the 3 coverage map and this area is supposed to get good DC-HSDPA. I'll have to keep speed testing over time to see if the situation changes. Maybe i'll drop 3 a quick call if it doesn't improve.
Hopefully this area will get 4G soon, once the rollout begins in earnest.

Not sure how accurate this is. But I read somewhere that the 5 HSPA is at 21 MBPS max vs the 4 which was 42.
Knowing that you will always be lower than theoretical caps, that would make sense for slowing a bit.
But again, I haven't done a ton of research on it.
Sent from my HTC Sensation XE using xda app-developers app

Zandeer said:
Not sure how accurate this is. But I read somewhere that the 5 HSPA is at 21 MBPS max vs the 4 which was 42.
Knowing that you will always be lower than theoretical caps, that would make sense for slowing a bit.
But again, I haven't done a ton of research on it.
Sent from my HTC Sensation XE using xda app-developers app
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From GSM Arena: DC-HSDPA, 42 Mbps; HSDPA, 21 Mbps; HSUPA, 5.76 Mbps; LTE, Cat3, 50 Mbps UL, 100 Mbps DL
Phone is definitely capable enough! 3 themselves are quite conservative stating on their website that people should expect 12Mbps on DC-HSDPA. Italia has had 23Mbps already!
Could more 3 UK users post up their speedtest results?

I am with Three and getting bad speeds, download 0.35mbps upload 2.12mbps. On my S2 was getting downloads of 6mb with a similar upload speed. Going to call them tomorrow as all APN settings look fine.

LexLuth0r said:
I am with Three and getting bad speeds, download 0.35mbps upload 2.12mbps. On my S2 was getting downloads of 6mb with a similar upload speed. Going to call them tomorrow as all APN settings look fine.
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Click to collapse
I asked on the OcUK forum and at least one other person was getting 23Mbps, just like Italia. As soon as i got home from work i ran Speedtest again myself and this time got 16Mbps, which is in DC-HSDPA territory. I don't think there's any problem with the phones now, but perhaps the network hasn't been great today? I'd suggest running Speedtest a few more times and in different locations for a few days and see if anything changes.
For those getting 23Mbps on 3G, you should be very happy. My colleague was getting the same speed on EE, but on their 4G network. It looks like it'll be a while before we get decent 4G speeds in this country!

DirkGently said:
I asked on the OcUK forum and at least one other person was getting 23Mbps, just like Italia. As soon as i got home from work i ran Speedtest again myself and this time got 16Mbps, which is in DC-HSDPA territory. I don't think there's any problem with the phones now, but perhaps the network hasn't been great today? I'd suggest running Speedtest a few more times and in different locations for a few days and see if anything changes.
For those getting 23Mbps on 3G, you should be very happy. My colleague was getting the same speed on EE, but on their 4G network. It looks like it'll be a while before we get decent 4G speeds in this country!
Click to expand...
Click to collapse
I had to get a new SIM card the other day as my old S2 sim was too big so hoping it might just be a problem with the sim card and they need to activate something as getting 4 bars with a H symbol so would have expected better speeds. Just hoping its not a hardware fault...

LexLuth0r said:
I had to get a new SIM card the other day as my old S2 sim was too big so hoping it might just be a problem with the sim card and they need to activate something as getting 4 bars with a H symbol so would have expected better speeds. Just hoping its not a hardware fault...
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Click to collapse
With such a low download speed there's a possibility of throttling in action. The last time i had speeds consistently low like that it was definitely because of throttling by 3. Have you used a lot of data recently?

Only normally use 100mb off data a month. Most of the time am connected to WiFi at home/work. It was only looking at this thread that made me check. Been stuck indoors for the last few days with the lurgy but going into work tomorrow where I get good speeds of 8mb+ so will do another test there before I start to get concerned.

Just tested a couple of times first test was just under 20 Mbps the next one was 23.85Mbps.
Just moved from my S4 and never got anywhere near this, the S4 gave me 1/2 bars signal strength the N5 gives me at least 3
Sent from my Nexus 5 using XDA Premium 4 mobile app

Related

[Q] Is anyone getting actual 4G?

Meaning you go into your settings and you see HSPA? I'm thinking I may need a new sim card because I never see it and my connection keeps dropping. But even on my modded Vibrant, I saw HSPA in the settings when it switched. I dunno... I love the phone though, this connection thing is just really bothering me..
And Rom Manager isn't downloading the recovery, can someone post the update.zip?
kangxi said:
Meaning you go into your settings and you see HSPA? I'm thinking I may need a new sim card because I never see it and my connection keeps dropping. But even on my modded Vibrant, I saw HSPA in the settings when it switched. I dunno... I love the phone though, this connection thing is just really bothering me..
And Rom Manager isn't downloading the recovery, can someone post the update.zip?
Click to expand...
Click to collapse
I went to tmobile a week ago, and told him I wasn't getting any decent data speeds, and he looked at my sim card, (it was old), and said I had a 2g sim card. He swapped it out, and I've been getting better speeds. I didn't know there was such a thing as 2g sim cards, but mine was about 2 years old, so who knows. It's worth a shot regardless.
I'd like to know, too - I've seen a number of conflicting statements regarding T-Mobile's 4G, i.e., is 4G UMTS or HSPA, etc. T-Mobile's site shows that my area has 4G coverage, I have the 4G icon showing on my phone, but the network type shows as UMTS. The data speeds I'm seeing appear more aligned with that I'd expect on 3G as opposed to 4G; however, I'm far from unhappy.
I'd also like to know if there really is a 4G SIM card that's required. My current SIM came from my G2, which I purchased at release (no 4G in my area at that time, though). The G2 demonstrates the same 4G behavior: 3G-type data speeds and a network type of UMTS.
kangxi said:
Meaning you go into your settings and you see HSPA? I'm thinking I may need a new sim card because I never see it and my connection keeps dropping. But even on my modded Vibrant, I saw HSPA in the settings when it switched. I dunno... I love the phone though, this connection thing is just really bothering me..
And Rom Manager isn't downloading the recovery, can someone post the update.zip?
Click to expand...
Click to collapse
I can confirm that your phone WILL NOT display HSPA in the settings. Mine only shows UMTS even when I am getting 4G speeds. Last night I hit 10.7megs on my downstream using the speedtest app and when I checked the settings menu, it still showed "UMTS". I have been running a lot of speed tests all over Atlanta and I get speeds ranging from 3-10 megs (usually between 5-8 megs) and I have NEVER seen anything other than UMTS. I don't believe you will ever see anything different in the settings menu as long as you are on 3g or 4g.
I notice the same UTMS is a constant for me however when I get in a known hspa+ area. I get a little better speeds than I did on my n1. I wonder if its the way lg/the radio interface is reporting. my icon in my status bar never shows 3g just 4g or 2g. something is inconsistent in what the device shows vs what it is actually doing.
my. 2 cents
Here's a screenshot (as you can see, the speeds are "4G" but never once did it ever say anything other than UMTS in the settings menu.)
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It will always say umts unless you're using data. The only time it will display hspa is when you are using data. I get 4g speeds.
I see it on mines
Not sure if its because I am signed on to Gochat or not.
I'm getting hspa showing in my settings.
See that just complicates things even further. He is shoe HSPA... also I AK using the mobile signal widget and it still doesn't show an H.
Sent from my LG-P999 using XDA App
Ok people - hspa and hspa+ are both umts. You will ALWAYS be on umts until TMobile converts to a true 4G network. Then they will probably call that 5g...
Sent from my LG-P999 using XDA Premium App
Deleted... comment above makes sense to me.
We know that. At least I know that. I am referring to it specifically saying HSPA in the settings, which other phones do.
Sent from my LG-P999 using XDA App
And can someone tackle the second part of my question? Uploading the update.zip from rom manager. It would take like two seconds.
Sent from my LG-P999 using XDA App
Diceman4 said:
Ok people - hspa and hspa+ are both umts. You will ALWAYS be on umts until TMobile converts to a true 4G network. Then they will probably call that 5g...
Sent from my LG-P999 using XDA Premium App
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Click to collapse
This is absolutely correct. GSM 4G is LTE not HSPA/HSUPA/HSDPA or HSPA+ All of the carriers talking about 4G in the USA it is simply a marketing point.
The GSMA allowed the carriers to redefine the definition of 4G is, thus allowing them to brand 3G networks as 4G. Sad really.
dabajan said:
This is absolutely correct. GSM 4G is LTE not HSPA/HSUPA/HSDPA or HSPA+ All of the carriers talking about 4G in the USA it is simply a marketing point.
The GSMA allowed the carriers to redefine the definition of 4G is, thus allowing them to brand 3G networks as 4G. Sad really.
Click to expand...
Click to collapse
This is correct, a tmo rep was in the store when i bought my g2x and he was talking about the new network tmo is working on setting up, he was showing 40mb/s speeds on his test device. true 4g will be able to go up to ~70mb/s in larger cities like wash dc
kangxi said:
And can someone tackle the second part of my question? Uploading the update.zip from rom manager. It would take like two seconds.
Sent from my LG-P999 using XDA App
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I think this is what you are looking for. Navigated to sdcard/clockworkmod/recovery-update.zip. Hope this helps.
Thank you. But I guess clockwork was just having some issues with their server. It worked after like the 50th attempt.
Sent from my LG-P999 using XDA App
mysterioustko said:
I can confirm that your phone WILL NOT display HSPA in the settings. Mine only shows UMTS even when I am getting 4G speeds. Last night I hit 10.7megs on my downstream using the speedtest app and when I checked the settings menu, it still showed "UMTS". I have been running a lot of speed tests all over Atlanta and I get speeds ranging from 3-10 megs (usually between 5-8 megs) and I have NEVER seen anything other than UMTS. I don't believe you will ever see anything different in the settings menu as long as you are on 3g or 4g.
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Click to collapse
What part of Atlanta? I'm in Buckhead and I'm lucky to hit 1Mbps.
Sent from my T-Mobile G2x using XDA App
PatrickGilmore said:
What part of Atlanta? I'm in Buckhead and I'm lucky to hit 1Mbps.
Sent from my T-Mobile G2x using XDA App
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I've run speed tests in the following areas: College Park, East Point, Hapeville, Fayetteville (today), Smyrna, Cobb County area (near the perimeter), Doraville, North Druid Hills area, Buford hwy (both Gwinnett and Dekalb side), Snellville, Stone Mountain, and Decatur.
In short, I've pretty much tested all over the city. On the low end I'll get about 4 megs and the highest I've gotten is 10.7megs (in College Park near the airport).

4G Speeds Slower Now?

got my Tbolt about a month ago. during the first week or two, it was registering 4G speeds of about 20-25 mbps using the speedtest app. however, since then it's registering only about 5 mbps using the speedtest app. anybody experiencing the same decline in speeds? it seems to cap off at 5 mbps regardless of the number of reception bars - full bars vs. 2 bars.
unrooted, using stock, live in SF bay area. i'm wondering if my settings are incorrectly after messing around with my Modem Settings under the ##778# screen. my revA setting is set to eHRPD. and my settings for Preferred Network type under *#*#4636#*#* is set to CDMA+LTE/EvDO auto.
these are the correct stock settings for 4G coverage, no?
Speeds have been choppy for me as well in the Bay Area. Some days my 4g pulls less than 5mbps and some in the mid 20s.
Sent from my ADR6400L using Tapatalk
It's all network saturation guys. Nature of the beast I guess.
Sent from my ADR6400L using XDA Premium App
Same here, I got the phone the first week it was out and just as you I had
19Mbps to 22Mbps. Then a week later 4g crashed and we were running on 1x speeds for a few days, when I rebooted my phone I was @ 4Mbps to 5Mbps. So I called tech support ran a few test and was told this was our normal speeds. I even sent him a link to what I was testing out of the box.
Quote buzzintechnology.xxx
"Verizon 4G LTE is up to 10 times faster than its 3G network. Verizon claims that in real world scenario, 4G LTE users experience average downloads speed of 5 to 12 Mbps and uploads speed of 2 to 5 Mbps"
I live in central Ohio and have a constant 4 bars when running 4g. When I was testing a tethered connection to my computer, with my ISP I get 12Mbps to 18Mbps. Using the phone I got 20Mbps but this was short lived a few days later I got 4Mbps.
Hopefully the speeds will @ 15 to 20Mbps again.
1bayne said:
Same here, I got the phone the first week it was out and just as you I had
19Mbps to 22Mbps. Then a week later 4g crashed and we were running on 1x speeds for a few days, when I rebooted my phone I was @ 4Mbps to 5Mbps. So I called tech support ran a few test and was told this was our normal speeds. I even sent him a link to what I was testing out of the box.
Quote buzzintechnology.xxx
"Verizon 4G LTE is up to 10 times faster than its 3G network. Verizon claims that in real world scenario, 4G LTE users experience average downloads speed of 5 to 12 Mbps and uploads speed of 2 to 5 Mbps"
I live in central Ohio and have a constant 4 bars when running 4g. When I was testing a tethered connection to my computer, with my ISP I get 12Mbps to 18Mbps. Using the phone I got 20Mbps but this was short lived a few days later I got 4Mbps.
Hopefully the speeds will @ 15 to 20Mbps again.
Click to expand...
Click to collapse
Obviously you can't read. You are getting 5Mbps, VZW states 5-12Mbps. Sounds about right to me. You aren't the only person who is using 4G, think about that too.
If you car was estimated to get 32mpg, and you got 31, would you be calling the car dealer to complain?
Most of you wouldn't have even noticed if it wasn't for the speedtest app.
Seeing as the speedtest app wasn't programmed right for 4G right off anyways...
That, and network saturation is a b!tch
don't know the numbers but mines is still fast as hell...way faster then my cablevison modem...damn shame
g00s3y said:
Obviously you can't read. You are getting 5Mbps, VZW states 5-12Mbps. Sounds about right to me. You aren't the only person who is using 4G, think about that too.
If you car was estimated to get 32mpg, and you got 31, would you be calling the car dealer to complain?
Most of you wouldn't have even noticed if it wasn't for the speedtest app.
Click to expand...
Click to collapse
Wow who pissed in your CHEERIOS?
And yes I can read. Nice Forum.
If you have read the beginning of the post the question IS "4g Speeds Slower Now?" Quick answer yes. Same experience as the poster. First received blazing speeds for about a week until 4g crashed.
Speedtest is an just app and the measurement may not be that accurate but it do give you something to compare to. As far as my car I get terrible gas mileage but also paid a luxury tax, no complaints.
Actually, ever since I installed new radio, the reception is worse, and the speeds aren't as consistent even during late nights in the locations i used to get -51dBm now i get -75dBm.
Is there any way I can go back to the old radio? unrooted.
the speedtest app is not accurate on GB. instead try browsing to speakeasy.net and do a test there. I was just able to run 2 tests ~21dn ~1.5up in DFW. right now speedtest app is showing 6-8dn... also of note it is also noon here, usually a high traffic time and i work in an extremely high traffic area (AT&T is useless here). Seems speeds have jumped today as i have been getting 10-15 down since the outage. looks like they have flipped some sort of a switch here in DFW today?
with the new radio the speed is horrible and is no problem with speedtest.net app, try to download something and u will see, plus i had a lot of times when i was on 4g and the internet was dead, all apps wore showing "network problem"
where is the 30-40M speed on 4g, the 4g was better then my home internet. now.....
1bayne said:
Wow who pissed in your CHEERIOS?
And yes I can read. Nice Forum.
If you have read the beginning of the post the question IS "4g Speeds Slower Now?" Quick answer yes. Same experience as the poster. First received blazing speeds for about a week until 4g crashed.
Speedtest is an just app and the measurement may not be that accurate but it do give you something to compare to. As far as my car I get terrible gas mileage but also paid a luxury tax, no complaints.
Click to expand...
Click to collapse
I eat frosted flakes actually, don't like cheerios. Plus I make sure only milk goes in my cereal, so there was definitely no pissing.
Read again what you said, you called to complain to Verizon because you were getting the speeds they advertised .
Are 4G speeds slower now, common sense would obviously say yes, when 4G was "released" only people with a 4G "modem" could get it, in only a few cities. Now, there are 2 phones to go along with the 2 modem's, and a whole slew of new cities. More users on a network = general overall slowdown. This is a phone, not a torrent.
As far as your car, that's cool, you paid a luxury tax, so that makes it better... lol
but what is the point to have 4g with 3g or worst speed.
is like u have a v8 car working all the time only with 4 pistons.
it is not our fault that they r upgrading the network slower than they sign contracts and sell more 4g devices.
they r making more money, more profit they need to make the network to support the load. but like all big companies all that meter is MORE PROFIT.
all this for me looks like fake advertising, like i am selling u a car that suppose to be fast, it is for one month but after is very slow and other cheaper and older cars passing u in speed.
I'm getting between 4.5 and 5 down today but I am running a GB ROM and these are leaked radios so personally I'm not going to shoot Verizon considering I'm running alpha bits cereal on my phone.
Normally on the phone (I only use speakeasy's site) I'd get on a typical test 12-18 down and 2 up.
I just ran my speedtest about 8 times, everything is looking good here. When I first got the phone I was getting 45D/28U... Does that mean I should call and complain to VZW?
BAMF2.0-5
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g00s3y said:
I just ran my speedtest about 8 times, everything is looking good here. When I first got the phone I was getting 45D/28U... Does that mean I should call and complain to VZW?
BAMF2.0-5
Click to expand...
Click to collapse
Tell the truth g00s...Your bolt must have Adonis DNA.
g00s3y said:
I just ran my speedtest about 8 times, everything is looking good here. When I first got the phone I was getting 45D/28U... Does that mean I should call and complain to VZW?
BAMF2.0-5
Nice results! and yeah I would question what happened to 45D? My results now are 3.9D and .75U LOL
But I can still make a call!
Click to expand...
Click to collapse
I got the phone on launch day and my speeds are actually faster now than they were weeks ago. I used to get around 18-21 Mbps and now I am able to get as high as 35 Mbps in Northern Jersey.
I am also running CM7 now just to let everyone know, not sure if that is making a difference.
in Delaware I get an ave of 6Down & 2Up
Ive never seen anything above 15Down since release week
Best site for speedtest is http://testmy.net use the classic option and pick a 100 or 200 meg size for the download test. Helps a lot in averaging out the peaks and valleys.

Data speed sucks

So my data speed sucks horribly. I have good 4g coverage in my town. I just got a new sim card. I'm not stuck on 2g networks. I have the 4g data plan. Nothing is fixing it. The Rep at the T-Mobile store couldn't help me. Tried to warranty my phone and they're out of stock so he offered me a galagy s... no thanks. I dunno what to do. Any suggestions?
Sent from Royal Glacier 2.1 powered HTC MyTouch4G using XDA App.
Are you inside of a building?
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eunkipark92 said:
Are you inside of a building?
Sent from my HTC Glacier using Tapatalk
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Click to collapse
Ive tried it in various places around town. While in a car, in houses, outside of houses. Out of town. I get the same VERY low data speed everywhere I try no matter where I am.
It's not your phone, it's t- mobile's crappy network. I had the same issue, connected to 4g but with Edge download speeds. They're upgrading some of their backbone connections, but at a slow pace. My speeds are getting better, but it took months to get somewhat acceptable speeds. Go to a t-mobile some and do some speed tests side by side with another mt4g and a galaxy s, you'll see the same speeds on all the phones.
Sent from my HTC Vision using XDA App
erickdj said:
It's not your phone, it's t- mobile's crappy network. I had the same issue, connected to 4g but with Edge download speeds. They're upgrading some of their backbone connections, but at a slow pace. My speeds are getting better, but it took months to get somewhat acceptable speeds. Go to a t-mobile some and do some speed tests side by side with another mt4g and a galaxy s, you'll see the same speeds on all the phones.
Sent from my HTC Vision using XDA App
Click to expand...
Click to collapse
Well thats good news, sorta haha. I will have to check out what other phones at the store are getting next time im there. The rep with the Galaxy S didnt mention his was slow too, I would think that he would have if it was. Mine has been slow like this for 1-2 months now. Its getting ridiculous. I paid for 4G data speeds and im not getting them.
T-Mo's network just sucks a big one. I live a stone's throw away from their corporate HQ, in an area totally saturated with the strongest signal strength from all of their frequencies, and the fastest I can muster is 6Mb/s down. Realistic speeds are more like 2-3. So much for 14.4.
Jon C said:
T-Mo's network just sucks a big one. I live a stone's throw away from their corporate HQ, in an area totally saturated with the strongest signal strength from all of their frequencies, and the fastest I can muster is 6Mb/s down. Realistic speeds are more like 2-3. So much for 14.4.
Click to expand...
Click to collapse
Well that 14.4 isnt the speed you will hit. Its like a 56k modem never hitting 56k. They are two different measurements of speed or some stupid technical babble.
Jon C said:
T-Mo's network just sucks a big one. I live a stone's throw away from their corporate HQ, in an area totally saturated with the strongest signal strength from all of their frequencies, and the fastest I can muster is 6Mb/s down. Realistic speeds are more like 2-3. So much for 14.4.
Click to expand...
Click to collapse
I have yet to understand why in Vancouver, Washington I have managed to get >10mbps down yet even Portland (Where there's supposed to be 42mb theoretical) I hardly get above 2mbps.
And before someone asks, no I was not on wifi.
on a side note, I beat a thunderbolt that was on 4G LTE in a speed test in Portland. I was pretty happy when that happened.
I have two bars of HSDPA and just got a screaming 256k download. Just about average for around here, so you guys should be feeling pretty happy.
This is why I am unhappy... my speeds are never higher than this.
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silentsnow31802 said:
So my data speed sucks horribly. I have good 4g coverage in my town. I just got a new sim card. I'm not stuck on 2g networks. I have the 4g data plan. Nothing is fixing it. The Rep at the T-Mobile store couldn't help me. Tried to warranty my phone and they're out of stock so he offered me a galagy s... no thanks. I dunno what to do. Any suggestions?
Sent from Royal Glacier 2.1 powered HTC MyTouch4G using XDA App.
Click to expand...
Click to collapse
I guess it would depend on what you mean by data sucks. Is it slow because of high network traffic like during the busy day or slower than normal?
Second, are you stock or running custom roms/kernel?
Third, if your not stock did you flash a different radio?
dubie76 said:
I guess it would depend on what you mean by data sucks. Is it slow because of high network traffic like during the busy day or slower than normal?
Second, are you stock or running custom roms/kernel?
Third, if your not stock did you flash a different radio?
Click to expand...
Click to collapse
I posted a screenshot of my speeds in the last post of page 1. Its always that slow no matter when or where in town I do it. I even tired it out of town and still have that same speed. It wasnt that slow until about 2-3 months ago. Im usually somewhere that has wifi so im not 100% sure when it happened so thats just a guess. I am not stock. I have tried different roms, kernels, and all the radio versions and they all produce the same speeds.
The people at the T-Mobile store won't say anything about slow speeds, either because they have no clue or it's simply not good marketing to openly admit your network sucks. As long as they see that "H" or "4G" icon by the notification area they're like "Look, 4G speed!". Be a bit patient if you can, if not, seek a different provider. They are continuously upgrading their network. I had a direct face to face conversation with one of T-mo's network engineers, he gave me a rough idea of when the speeds would increase, so far he was right. I'm still not getting proper "4G" speeds, but it's better than what I used to get. I went through a two month ordeal before someone finally came clean about what was happening. The phone support people were useless and didn't have a clue of what was happening, always giving me the run around and asking me to call back in 3 days. Finally, after pestering them for weeks, one of their engineers came to do some field testing right where I was. That's when I finally got the straight story of what the deal was.
erickdj said:
The people at the T-Mobile store won't say anything about slow speeds, either because they have no clue or it's simply not good marketing to openly admit your network sucks. As long as they see that "H" or "4G" icon by the notification area they're like "Look, 4G speed!". Be a bit patient if you can, if not, seek a different provider. They are continuously upgrading their network. I had a direct face to face conversation with one of T-mo's network engineers, he gave me a rough idea of when the speeds would increase, so far he was right. I'm still not getting proper "4G" speeds, but it's better than what I used to get. I went through a two month ordeal before someone finally came clean about what was happening. The phone support people were useless and didn't have a clue of what was happening, always giving me the run around and asking me to call back in 3 days. Finally, after pestering them for weeks, one of their engineers came to do some field testing right where I was. That's when I finally got the straight story of what the deal was.
Click to expand...
Click to collapse
Its already been months. This is getting unacceptable. I am paying $30 a month for my 4G data plan and its nowhere near the speeds it should be. Its so slow that I cant even use the GPS without it popping up with a blank map because it can not load it fast enough. I am a big T-Mobile fan and I prefer the GSM networks but if this does not change I will have no choice but to go with a different carrier. Most likely ATT because I do not want to give up my SIM card ability.
You sure your not throttled
mt4g royal ginger v2.1
Gregory.u317 said:
You sure your not throttled
mt4g royal ginger v2.1
Click to expand...
Click to collapse
100% positive im not throttled. Went to the T-Mobile store yesterday and confirmed it. They checked my account and my phone settings and couldn't find any reason for the slow speeds.
Try looking into changing your radio. It helped me a ton. Now I get 4G almost everywhere. Check android development for more info.
Sent from my HTC Vision using XDA App
I have hit 10MBit down and ~3.5Mbit down in some areas while some areas I get EDGE speeds though it clearly says 4G. I might have to give a shot with the radio... reception on this phone is not as good as my MT3G.
Ive tried all radios and ive tried checking my speeds out of town and I get no difference. I ended up buying a MT4G off ebay that for some reason the owner couldnt load a rom to but it will boot to clockwork recovery and the bootloader. Im going to see if I can revive it and im going to test my speeds on it and see if its the hardware inside of my phone that is the problem.
silentsnow31802 said:
I ended up buying a MT4G off ebay that for some reason the owner couldnt load a rom to but it will boot to clockwork recovery and the bootloader. Im going to see if I can revive it and im going to test my speeds on it and see if its the hardware inside of my phone that is the problem.
Click to expand...
Click to collapse
Make sure it's not one of those with the "e: can't mount cache" errors, or that it at least has the engineering bootloader on it, otherwise that phone is toast.

LTE issues on T-Mo?

Got my N5 over lunch, and got it set up.
Coming from HSPA+42 on my HTC One S, I immediately installed Speedtest app to see what I get now. Boy was I disappointed.
1. It has trouble actually completing any tests. Half the time it ends in "Network Communications Issues" error message.
2. When it DOES complete a test, it's disappointing on the speed. I've gotten a max of 10mbps down, and 2mbps up. This doesn't make any sense, as my One S was able to get 7mbps down and 5-6mbps up.
Anyone else dealing with this? The phone's great, but I swear, if T-Mobile is gonna F up this whole LTE implementation, I'm gonna be royally pissed.
Are your APN settings correct?
Also, wrong section, this belongs in the Q&A section.
my tmobile was activated in store, so i'm not sure if that matters, but i have had no issues since switching this morning. solid LTE connection pulling down 15mbps pretty consistently
LTE working fine on T-Mobile here. Maybe it's a bad simcard?
Sent from my Nexus 5 using xda app-developers app
nickmv said:
Got my N5 over lunch, and got it set up.
Coming from HSPA+42 on my HTC One S, I immediately installed Speedtest app to see what I get now. Boy was I disappointed.
1. It has trouble actually completing any tests. Half the time it ends in "Network Communications Issues" error message.
2. When it DOES complete a test, it's disappointing on the speed. I've gotten a max of 10mbps down, and 2mbps up. This doesn't make any sense, as my One S was able to get 7mbps down and 5-6mbps up.
Anyone else dealing with this? The phone's great, but I swear, if T-Mobile is gonna F up this whole LTE implementation, I'm gonna be royally pissed.
Click to expand...
Click to collapse
I tested T-mobile's HSPA+ and LTE on the Nexus 5, HTC One, and Moto X, all side by side and running concurrently with the tests repeated frequently throughout the day. The Nexus 5 did just as good as the others and had a trend towards better speeds (the N5 still has the fastest speed I've gotten at my work of all 3 devices). The reception is also slightly better on the Nexus 5 over the other two phones, averaging about 10-15 dB better than the Moto X which is the worst of the 3 devices.
T-mobile's network, from my experience, does not offer consistently fast data throughput. I can run speed tests back-to-back and get a 10-fold change in data speeds. It doesn't seem to impact actual performance enough for me to notice, but it'll be reflected on all the tests I run. I think the device is perfectly fine.
Ritual82 said:
LTE working fine on T-Mobile here. Maybe it's a bad simcard?
Sent from my Nexus 5 using xda app-developers app
Click to expand...
Click to collapse
Bad simcard couldn't possibly be the cause of a data conectivity issue. If it was a bad SIM, the whole connection (data, voice, SMS, MMS, etc) would fail, so I know there's no issue there. Plus, it's been working fine in my One S (though a bit slow on T-Mo's HSPA+ network). This same issue also happened on my GF's N5 last night when I was testing hers out.
Also, for the first response -- yes, APN is by default set to fast.tmobile. I checked that first to make sure it wasn't set to EPC instead.
LTE is working great on TMO for me. I'm getting about 10-11mb down and 6-8mb up. I'm not really close to a tower either, their network is mostly in the city area - I'm just outside of it by a few miles. I didn't modify anything on my phone -just popped my sim out of my Nexus 4 and put it in my Nexus 5.
Must be you.
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SmiLey497 said:
Must be you.
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
i just jizzed my pants
My speed test were just like yours op. Not sure if its the phone or my APN settings but the Nokia 521 that I had prior had better speeds. Its especially noticeable and slow when it goes in h mode.
Sent from my Nexus 7 using xda app-developers app
Jealous
SmiLey497 said:
Must be you.
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
What city was that in?
My T-Mobile LTE speed tests here in Indianapolis are crap compared to that .
kcm117 said:
What city was that in?
My T-Mobile LTE speed tests here in Indianapolis are crap compared to that .
Click to expand...
Click to collapse
San Jose. The Bay area is pretty great with T-Mo coverage
SmiLey497 said:
San Jose. The Bay area is pretty great with T-Mo coverage
Click to expand...
Click to collapse
Wow, I wish I was getting those speeds on TMO in the Bay Area. I can't even get LTE in most of Los Gatos. Wonder if it's because I'm on prepaid....
I am also having the same problem. I have the $30 plan and in the DC area. On the upload test, sometimes I get "Network Communication Issue" error and sometimes when I am successful. On the successful attempt, for the first seconds or so, I get good speed but then it just died and drop the overall speed to at most 2.5 Mbps.
I am getting "Network communications issues" as well. My apn is fast.t-mobile.com. I am in the Baltimore area. Interestingly I get this more in the areas where my signal is strongest.
Edit: For me, when it fails it's always the upload test that fails. I just ran another test and got 22 down/1.13 up. Since the upload speed was much lower than normal I ran the test again and that time the upload test failed again.
zerin said:
I tested T-mobile's HSPA+ and LTE on the Nexus 5, HTC One, and Moto X, all side by side and running concurrently with the tests repeated frequently throughout the day. The Nexus 5 did just as good as the others and had a trend towards better speeds (the N5 still has the fastest speed I've gotten at my work of all 3 devices). The reception is also slightly better on the Nexus 5 over the other two phones, averaging about 10-15 dB better than the Moto X which is the worst of the 3 devices.
T-mobile's network, from my experience, does not offer consistently fast data throughput. I can run speed tests back-to-back and get a 10-fold change in data speeds. It doesn't seem to impact actual performance enough for me to notice, but it'll be reflected on all the tests I run. I think the device is perfectly fine.
Click to expand...
Click to collapse
Yeah, I second this one. Up until sometime late last winter/early spring I got REALLY GOOD HSPA+ with an n4, and then suddenly it went ENTIRELY into the crapper, as in mostly useless in a worse way than Sprint. i.e. seemingly good one second crap the next(T-mo HSPA+) v. just totally crap(Sprint).
With the n5, I no longer have the HSPA+ dropouts on LTE, but bandwidth is no better than the best it ever was on HSPA+, which in reality, is fine with me as I only use it when not at home/work/somewhere with REAL low latency broadband(although I must admit that at home I have comcraptic, which I really don't consider real given the variability in latency and bandwidth which I consider to be unacceptable even for home use given the wide variation/cost of "product").
That said T-mo since sometime early this year was utter **** on HSPA+ while beforehand it was pretty awesomely good. LTE gets me only back to where the "awesome" was and ain't awesome at ALL for LTE, but better than Sprint or AT&T, as Verizon crushes all comers overall(gotta love full signal in the boondocks of BFE upper peninsula... not dropping out in underpasses(AT&T), etc.) .
[EDIT]
Oh yeah, by HSPA+ "awesome" I'm talking:
60-120ms pings(test server coupla miles away)
c. 8Mbps on a "good" day down
c. 2Mbps on a "good" day up
And theoretically, I'm in a VERY good/EXCELLENT coverage area... so it's like I got very good HSPA+ then crap HSPA+ then crap LTE that was about as "good" as very good HSPA+... [EDIT2] I'm NO WAY NEAR those 20+ Mbps bandwidth tests, never have been... [/EDIT2]
Still better than my alternatives for the price though I guess... voice/messaging works as well as Sprint/Verizon, data is WAY WAY WAY better than Sprint, voice messaging is WAY/WAY/WAY better than AT&T, and then welp we're done with our choices... (although I expect a cap R when in the boondocks of the UP... v. full signal no R, OTOH it's a bit cheaper... which ATM is a factor...)
[/EDIT]
I wasn't getting LTE at all on my phone, got a new sim card and that fixed the problem. The guys at my t-mo store were super helpful.
I am also receiving the "Network communications issues" error when testing my speed. It will hover around 5 - 6 Mbps downstream and before the test can finish it will say "Network communications issues". I am on T-Mobile's LTE in Milwaukee. APN setting is "fast.t-mobile.com" which is the recommended setting for LTE speeds by T-Mobile.
Edit: I am using a nano sim that I had recently got and am using a micro sim adapter.
Count me in!
I also get "network communications issues". It always happens on upload. Never had this on the N4.
I get 6-8 Mbps download and 1-4 Mbps upload on T-mobile LTE. Upload always spikes the first couple seconds and then stays consistently low.
I am using a full size sim card that I cut down to micro size. I also have two micro sims I ordered from Tmobile. I'll give one of those a try at the end of my month to see if that makes a difference.

AT&T slow LTE download but high upload

I just got a nexus 5 on at&t and I am getting some weird speed test results. My download speed on LTE is getting around 3-4 mb but my upload speed is around 15-17. How can this be? My APN settings seem correct. Could it be anything with the simcard or just network issues? I am in the Cleveland Ohio area so its full blown LTE . I have been expecting at least around the 17-20 LTE speed at minimum. Any advice?
Sent from my Nexus 5 using Tapatalk
i have seen this kind of behavior on my network when i am throttled for speed. but it could be different for you.
Does this time to time for me on s4. After a while it clears up. I think it's something on the att network end.
Sent from my GT-I9505G using XDA Premium 4 mobile app
So just as a followup to my original post... i chatted with an online AT&T support rep about my situation and it appears they are saying that my Nexus 5 is not shown to be connected to their LTE network..even though my phone shows I am connect to LTE. They show it is registered for LTE on their end but it is not actually connected to LTE at all... its only connected to their GSM network (4g HSPA / 4g HSPA+). They are opening a ticket for it and i should hopefully hear back from them in the next few days. Has anybody ever heard of this happening? The phone actually showing its connected to LTE but actually on the networks end, it really is not? If this really is the case, there would be no way to actually know this. Only from my feeling that my speed tests did not seem right to what i was expecting from LTE.
thafngame24 said:
So just as a followup to my original post... i chatted with an online AT&T support rep about my situation and it appears they are saying that my Nexus 5 is not shown to be connected to their LTE network..even though my phone shows I am connect to LTE. They show it is registered for LTE on their end but it is not actually connected to LTE at all... its only connected to their GSM network (4g HSPA / 4g HSPA+). They are opening a ticket for it and i should hopefully hear back from them in the next few days. Has anybody ever heard of this happening? The phone actually showing its connected to LTE but actually on the networks end, it really is not? If this really is the case, there would be no way to actually know this. Only from my feeling that my speed tests did not seem right to what i was expecting from LTE.
Click to expand...
Click to collapse
Im interested in hearing what you find out.
Thanks for going through the steps.
I will let you guys know what the outcome is... i just did a few more speed tests through download Cleveland, OH (which is LTE) and my results are still very strange... about 3-4 mbps down while 12-14 mbps upload.... it just almost seems like my download speeds are that of HSPA where my upload speeds are more on the line of LTE speeds. Very strange.
i made a very interesting discovery when playing with my apn settings... my two default apns after putting my att sim card in were ATT Phone and ATT WAP.... if i were to run speed test after speed test using these default apn settings.. i would notice my download speed start up around 5-7 mbps but the quickly drop down to around 3.... and it has been consistently doing that.. while my upload speed would be higher.... now if I just change the ATT Phone APN to pta instead of phone and then run the speed test, it get around 10-12 download speed with a similar upload speed to the first.... it almost seems like the phone apn is throttling or capping my download speed but the change to pta seems normal.. with upload speeds being uneffected.... anybody have any clue what could be happening? i mentioned this to a rep about am i being throttled speedwise and they said no of course... i am still waiting to hear back regarding my ticket but i will be sure to mention this to them.... just hoping somebody knows whats going on out there and can help out in the meantime.... very strange..................... and it has to be something with the phone apn because my wife has an att moto x and i matched her apn settings to a tee and she gets 17 mb down while mine is still around 3... but the change to pta gets it much closer to her speeds with her att branded moto x. will be curious to hear your thoughts out there in xda land!!!
I have AT&T as well. I used the default APN. I get anywhere from 20mbit to 30mbit on LTE around here both upload and download.
I would be *VERY* careful when you call AT&T. Their system does not recognize the Nexus 5 since they don't sell it, and when giving the IMEI to set the provisions in their system for data and services it sometimes gives it a "dumb phone" data plan which only lets it connect to 3G. (It would show HSPA or HSPA+ or 3G on status bar though). Some people were forced to grab friends IMEI's and tell them they had some phone AT&T supports like a Galaxy S4 or something that uses LTE to get reprovisioned for LTE support.
Sounds to me like you're just on a bad set of towers. I used to get 30-50mbit with my Galaxy S4 when they first turned LTE on in my area back in June 2012. Right before I sold my S4 I was only getting 20-30mbit, and I get the same with my Nexus 5 now as more and more users in the area started getting and using the LTE service, it bogged the towers down. Perhaps channels they reserve for upstream/upload only aren't affected as much as downstream/download channels?
WoodburyMan said:
I have AT&T as well. I used the default APN. I get anywhere from 20mbit to 30mbit on LTE around here both upload and download.
I would be *VERY* careful when you call AT&T. Their system does not recognize the Nexus 5 since they don't sell it, and when giving the IMEI to set the provisions in their system for data and services it sometimes gives it a "dumb phone" data plan which only lets it connect to 3G. (It would show HSPA or HSPA+ or 3G on status bar though). Some people were forced to grab friends IMEI's and tell them they had some phone AT&T supports like a Galaxy S4 or something that uses LTE to get reprovisioned for LTE support.
Sounds to me like you're just on a bad set of towers. I used to get 30-50mbit with my Galaxy S4 when they first turned LTE on in my area back in June 2012. Right before I sold my S4 I was only getting 20-30mbit, and I get the same with my Nexus 5 now as more and more users in the area started getting and using the LTE service, it bogged the towers down. Perhaps channels they reserve for upstream/upload only aren't affected as much as downstream/download channels?
Click to expand...
Click to collapse
Yeah Im for sure not on a dumb phone data plan... I do show I am connected to LTE. Would you mind sharing what your APN settings are and also how did you activate your Nexus 5? Did you just previously have another AT&T LTE and just swapped sim cards? I just find it very strange that be just changing my APN from phone to pta, I get different results with download speeds..... because from what I was reading from other forums, pta and phone are basically the same now.
thafngame24 said:
Yeah Im for sure not on a dumb phone data plan... I do show I am connected to LTE. Would you mind sharing what your APN settings are and also how did you activate your Nexus 5? Did you just previously have another AT&T LTE and just swapped sim cards? I just find it very strange that be just changing my APN from phone to pta, I get different results with download speeds..... because from what I was reading from other forums, pta and phone are basically the same now.
Click to expand...
Click to collapse
I had another AT&T LTE phone and I just swapped the Sim. As far as AT&T knows I still have my Galaxy S4. This is the apn it used automatically and the settings for it that work for me.
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WoodburyMan said:
I had another AT&T LTE phone and I just swapped the Sim. As far as AT&T knows I still have my Galaxy S4. This is the apn it used automatically and the settings for it that work for me.
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
So If you log into your online at&t account, does it still show the S4 as the phone on your line"
thafngame24 said:
So If you log into your online at&t account, does it still show the S4 as the phone on your line"
Click to expand...
Click to collapse
Yea exactly. I also kept my IMEI on file from that phone in case I ever need to call support so they still think I have the phone since the Nexus phones are totally unsupported on their end. They refuse to give the least amount of support even to any phone that has a unlocked or unlockable bootloader on their network.
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