Hi, i ordered a black 32gb on german playstore the 1st nov around 2pm and i still doesn't get ANY email, even for the confirmation ..when i go to "my order" in playstore and clic on INFO there's nothing showing .. And in my google wallet it says "Status Pending"
Is this normal ?
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What happens when you guys go to "Settings" -> "Software update"?
Is there always a "Resume update" option?
When I click it, it always says "no firmware". I also didn't think I had any update to resume.
Also when I click "Check for update" I generally get "cannot communicate with server" or some weird message. Then I can't check again for 24 hours. Is there a way to get around the 24 hour limit?
i am having the same problem with my device.
NinjaCoder said:
What happens when you guys go to "Settings" -> "Software update"?
Is there always a "Resume update" option?
When I click it, it always says "no firmware". I also didn't think I had any update to resume.
Also when I click "Check for update" I generally get "cannot communicate with server" or some weird message. Then I can't check again for 24 hours. Is there a way to get around the 24 hour limit?
Click to expand...
Click to collapse
From my understanding, the "Resume Update" would be used if you postpone the update.
Also, to get around the 24 hour limit, you can change your clock 1 day ahead, however if it fails, it'll be 24 hours from tomorrow, and so on, and so on.
I get the same thing. Its probably because I'm rooted.
degenerazn said:
I get the same thing. Its probably because I'm rooted.
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Click to collapse
I received the ota update and was rooted. It's hit or miss, no good explanation for it.
Sent from a phone somewhere in the universe
NinjaCoder said:
What happens when you guys go to "Settings" -> "Software update"?
Is there always a "Resume update" option?
When I click it, it always says "no firmware". I also didn't think I had any update to resume.
Also when I click "Check for update" I generally get "cannot communicate with server" or some weird message. Then I can't check again for 24 hours. Is there a way to get around the 24 hour limit?
Click to expand...
Click to collapse
Heres what you do to go around the 24 hour limit:
Settings > Applications > Manage Applications. Tap Menu > Filter. Select Running. Then Select Device Management, Press Clear Data. Reboot Phone. You should be able to check for an update again.
Ive also been having the same problem. When i select Check Update, it says fail to connect with AT&T Server. I chatted with AT&T Tech Support and heres what they said:
Welcome to AT&T Total Care Chat. My name is 'Sara ' and I’ll be happy to assist you today.
[Verification of Account]
Sara : Did you receive a text message or an e-mail before your tried to download this software update?
Me: I did not receive a text message or an update. However before i got a replacement phone, my original Captivate downloaded the update fine.
Me: I meant i did not receive a text message or an email.
Sara : I am sorry and do apologize. We wwere told by Samsung that they are releasing this software by the IMEI of the phones and a text message or e-mail will be sent to your phone when your IMEI is ready for you to be able to download this software up.
Sara : Then you will be able to go the Samsung's web site to do this.
Me: Ive already tried hard reset and factory reset but it still does not fix the problem. This has been happening for teh past few days since i got my replacement phone.
Me: I did not get a text message for my original phone, however i could still download teh update. and the update has been released for a while.
Me: As i recall, the update has been released since Sep 23.
Me: I understand Samsung is releasing software by IMEI, but it has been about 2-3 months since the update. And as far as i know, this has been happening to only replacement phones.
Sara : We were told on Tuesday by a Samsung representative that the software was being released in waves by the IMEI of the phones and would not be available to download until your phone received noticfication.
Sara : I am sorry, if you have done a hard shock and master reset on your phone and your phone is still not working then I would suggest that you go into a retail store for hands on assistance.
Sara : What is your zip code and I will be happy to locate a store for you?
Me: I understand. Is there an estimated date when all phones will get updates?
Me: I know there is a store near me, Its okay.
Me: The reason i am having difficulty grasping your explanation is because my original phone never got a message or i never got sent an email, however i could still update.
Sara : I am sorry, we do not have an estimated *date when all phones will get updates, only Samsung would have this information.
Sara : Samsung- The number for Samsung is 1-888-987-HELP(4357) , 7AM - 9PM Central (Monday through Friday), 9AM - 6PM Central (Saturday).
Sara : I understand, and that is why one of our agent here contacted Samsung and this is what we were told.
Me: Okay, thanks for the information. I appreciate your help.
Sara : We are not the phone manufacturers and do not issue software upgrades to the phones.
Sara : You are welcome, do you have any more questions?
Me: No, thats it. Thank You.
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Click to collapse
Hi guys, sorry if this had been covered, but I just couldn't find it in the forum.
I'm trying to update my dad's Droid 2 Global (GSM, outside US), from stock 2.2 (with no updates applied ever) to gingerbread via OTA.
But when I tap on System Update, it states that it shows the following:
"Motorola account required:System update*is not available without a Motorola service account"
I've defrost bloatware, unrooted with z4root, and rebooted twice, but it's still there.
Any idea how to get around this? Thank you very much.
Let it "register with the server" and it will be ok (takes few moments on the rolling circle - be patient) Of course, make sure phone can connect to the internet...
Thanks for the reply
only option in that popup was to "setup account" if I remember correctly, phone's not with me at the moment.
When I tap on that, it just shows me all the app accounts that my phone has, ex: google, whatsapp, email. There isn't any Motorola Service account. There is one that could be nearest to a motorola service which reads "Backup", but going in there just shows can't connect to server.
I have all the manual updates, and can help you update manualy(not ota) if you want me to
Thanks rootfan
I think I'll try going factory reset first to see if it helps. I'll come back to you if I need any help.
I have downloaded market unlocker and everything goes well I changed the market and so on. But the next day I discovered an issue, I opend play store and it says no connection, then I realized it was on an wrong market, I changed it and opened play store and it keeps saying no connection. I cleared cache and nothing happened I reseted the phone (moto g(xt1032))and it asked me to log in into the phone with a gmail,I did it and it says "Google can't find a save server or your sim card doesn't work with the phone, I took the sim out and tryd again and it doesn't work 2
So can pleas somebody help me, I can't log in to yt, play store gmail.
Greetzz My
PS: sorry for bad English
Hi
I have a freshly rooted DroidX with cyanogenmod ROM. I am trying to use the phone for the first time (no cell contract, via wifi only). So, I have to create a gmail account.
I have entered my wifi info, and the phone indicates it's connected to the internet. Opening gmail and entering a username and password that was previously used gets me an error screen saying the gmail program cannot connect to the internet. When I open a browser and try to connect to a website, I get a message that the site has an invalid certificate. There appears to be no way to bypass this screen using the stock browser in cyanogenmod. A window pops up and says "Security Warning, There are problems with the security certificate for this site". I am given the choice of 'go back', 'view certificate' or 'continue'. If I choose 'view certificate', the screen says "this certificate isn't from a trusted authority'. The certificate is issued to 'smrtpxl.advertising.com'. I get this error no matter which site I try to visit Ebay, google.com, etc all show the same certificate as described above. One of the first things I intend to download after getting registered on gmail is the firefox browser....for now I'm stuck with the one that came with the aftermarket ROM.
I should also say the phone has no sd card. I bought it without the sd card because I will only run a few apps on it and it will never have a cellphone provider (will always be used via wifi). Is it possible the previous owner removed his sd card before shipping the phone to me, which has some data on it that I need to use the phone?
It appears I am missing some security certificates, but I have no idea what to do to begin using the phone.
HELP......................
TY.
A
Other info
I left out a little info in the original post.
First, I do see the websites in the browser initially, but within a few seconds, the warning message pops up and blocks most of the screen. Nothing I can do will make it go away.
I can also do a google search when typed in the google widget, but clicking on any of the links from the search results makes the dreaded error message pop up.
I sure hope there's something I can do to put this phone into service.
A
I got a Blu Pure XL on ebay, and a seller not helping.... It was a password on it so he gave me 2 different, non did work. Now i even more screwed , because after was factory reset iam getting a :
"this device was reset. To continue, sign in with a Google Account that was previously synced on this device" message.
I tried to follow the advice on youtube, when they turn on/off a hotspot and they skip the message and go to the "Google Services"
There is a problem, the solution is to hold and able to highlight any words there and use the "share" option. So this BLU doesn't do anything. I am holding down, and a phone vibrates for a sec, but no copy/share or any highlighted thing going on. So what can I do?
It came with a box, so it is a clean phone, not stolen, but this crap is really frustrated ...
Got a help with a seller , and tried with his account. Well after i put his email and password is taken me back again to the page where is asking for email.. He bought it as new from Amazon, so no other google account was used with... What is next?
Update... I was able to open a settings and did a factory reset from there . Only took few hours of try lol
Thread closed, issue solved