[Q] HELP - getting back to stock for warranty purposes - HTC Sensation

Hi everyone,
Few weeks ago my device started to overheat quite a lot when being used (I dont play 3d games, well I dont play games at all on this device), for browsing the internet on wifi or 3g network, it gets hot in the bottom part of the screen above the touch buttons. I tried buying a new battery, I bought a original HTC, but a bigger one for Evo 3D, but it is still getting hot, and I dont know whether it is a hardware issue or a software caused. Do you have any ideas what could be wrong? ...my sensation is rooted, bootloader unlocked via HTCDev, S-OFF..and I still might try to use my warranty to get it repaired but I dont want to take the chance that I would be told that the device had been unlocked and rooted and thus not being repaired...I read that it ist possible to get device back to S-ON and LOCKED, not RELOCKED, so that the repair center wont find out that it was unlocked and rooted before...but I could not find a tutorial and I also do want to brick my device so I am asking for some help how to get the device back to STOCK rom with S-ON and LOCKED status...
my bootloader says this:
-Firmware-3.33-
Pyramid PVT SHIP S-OFF RL
HBOOT 1.27.1100
RADIO-11.24A.3504.31_M
OpenDSP-v05.6.0.2226.00.0418
eMMC-boot
Jan 13....
Can you help me with some steps what to do or just point me to some tutorial? I would be really gratefull for any advice.

arriva13sk said:
Hi everyone,
Few weeks ago my device started to overheat quite a lot when being used (I dont play 3d games, well I dont play games at all on this device), for browsing the internet on wifi or 3g network, it gets hot in the bottom part of the screen above the touch buttons. I tried buying a new battery, I bought a original HTC, but a bigger one for Evo 3D, but it is still getting hot, and I dont know whether it is a hardware issue or a software caused. Do you have any ideas what could be wrong? ...my sensation is rooted, bootloader unlocked via HTCDev, S-OFF..and I still might try to use my warranty to get it repaired but I dont want to take the chance that I would be told that the device had been unlocked and rooted and thus not being repaired...I read that it ist possible to get device back to S-ON and LOCKED, not RELOCKED, so that the repair center wont find out that it was unlocked and rooted before...but I could not find a tutorial and I also do want to brick my device so I am asking for some help how to get the device back to STOCK rom with S-ON and LOCKED status...
my bootloader says this:
-Firmware-3.33-
Pyramid PVT SHIP S-OFF RL
HBOOT 1.27.1100
RADIO-11.24A.3504.31_M
OpenDSP-v05.6.0.2226.00.0418
eMMC-boot
Jan 13....
Can you help me with some steps what to do or just point me to some tutorial? I would be really gratefull for any advice.
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=1672425 There is pretty much everything covered about RUUs.
And gaining the ''***Locked***'' status for bootloader is impossible. It will say ''***RELOCKED***''

Nicx59 said:
http://forum.xda-developers.com/showthread.php?t=1672425 There is pretty much everything covered about RUUs.
And gaining the ''***Locked***'' status for bootloader is impossible. It will say ''***RELOCKED***''
Click to expand...
Click to collapse
is it impossible? cos I read it somewhere that it is possible with some ADB action...unfortuntelly did not save the link...

arriva13sk said:
is it impossible? cos I read it somewhere that it is possible with some ADB action...unfortuntelly did not save the link...
Click to expand...
Click to collapse
it is possible since you are on S-OFF
but i don't remember the link
you can use also the flashable zip(only from bootloader can be flashed)except of adb command

arriva13sk said:
is it impossible? cos I read it somewhere that it is possible with some ADB action...unfortuntelly did not save the link...
Click to expand...
Click to collapse
Okay, maybe it goes to ''Locked'' state itself once you go to S-ON/Flash a RUU
http://forum.xda-developers.com/showthread.php?t=1731666 (Read ganehs's last post)
I just read that, but I am not 100% sure of anything. I haven't done it.

thank you guys for your help! :good:

Related

[SOLVED] which ruu do i need for s-on

hey folks. i hope some1 can point me in the correct direction.
(yea 1st post _yay_ lame indeed to start with a question at all, but im following xda for quite a while.. :-| )
i want to send in my phone to warranty because i got the dust under screen problem.
i have a vodafone DE branded sensation with software version 1.35.162.1...
now, according to the guide [Guide] to Installing S-off, ClockWork, Root, SuperCID & S-on [03/AUG/11](noobproof) i want to follow the steps to gain s-on again and removin CWM.
my problem is i cant find any RUU higher than/or equal to x.35.xxx.x since downgrading doesnt work and i only have this RUU RUU_Pyramid_Vodafone_DE_1.27.162.1_Radio_10.42.9007.00P_10.11.9007.15_M_release_191975_signed.
i am on stock rom now, unrooted. i came from CM7 a10.
question is which ruu can i take now and could i use a htc europe ruu by changing the cid?
thanks in advance
ok didnt look for any search terms related to the word "downgrade"...
i found a link for Eng-Hboot where i can downgrade to HBOOT Version 1.17.2008
after that i shud be able to flash lower ruu versions...
My answer maybe is a litte OT but...
Do You think they will be check which exactly ROM you should have? Also read for terms of warranty, there is nothing about loosing warranty after changing software
*** LOCKED ***
PYRAMID PVT SHIP S-ON RL
HBOOT-1.18.0000
SoftwareVersion 1.45.162.2
seems like i solved it on my own!
thread can be closed, deleted, whatsoever... sry for spam
Artur_q77 said:
My answer maybe is a litte OT but...
Do You think they will be check which exactly ROM you should have? Also read for terms of warranty, there is nothing about loosing warranty after changing software
Click to expand...
Click to collapse
yea but having CM running its obvious i unlocked it. and i wanted to remove any doubts that i did something like that. i dont have the money to buy something new

HTC Unlock Bootloader Tool Advice Needed

I'm currently at this moment in time:
*** LOCKED ***
Pyramid PVT SHIP S-OFF RL
HBOOT-1.23.0000
RADIO-11.19.3504.29_2
OpenADSP-v01.6.0.2226.00.1227
eMMC-boot
Dec 26 2011,12:14:25
CID - 11111111
I want to unlock my bootloader via HTCDev as i like knowing i have access to Fastboot commands if needed, but what i'm wondering, before i do this, is will it send me back to Stock CID and S-Off, or will everything be left as it is whilst just unlocking my bootloader?
Sorry if this has been discussed before, but i've had a look about and not come accross my answer.
Thanks!
It is unlocked, its just saiz locked. A common problem
Brownie2k said:
I'm currently at this moment in time:
*** LOCKED ***
Pyramid PVT SHIP S-OFF RL
HBOOT-1.23.0000
RADIO-11.19.3504.29_2
OpenADSP-v01.6.0.2226.00.1227
eMMC-boot
Dec 26 2011,12:14:25
CID - 11111111
I want to unlock my bootloader via HTCDev as i like knowing i have access to Fastboot commands if needed, but what i'm wondering, before i do this, is will it send me back to Stock CID and S-Off, or will everything be left as it is whilst just unlocking my bootloader?
Sorry if this has been discussed before, but i've had a look about and not come accross my answer.
Thanks!
Click to expand...
Click to collapse
Hi,
It will unlock everything for you.
But HTC will then have a record of what you have done,and this will give you warranty problems,should they ever arise.
Thanks for the help guys!
Much appriciated. I've gone as far as getting my unlock code sent to e-mail, but i've not actually flashed it yet as i was rather unsure.
big_sw2000 said:
It is unlocked, its just saiz locked. A common problem
Click to expand...
Click to collapse
Hi,
It's locked to advanced fastboot,like installing radio.
Basic fastboot like get cid is still available.
Malybru, thats pretty much why i'd want it unlocked - I'm so used to flashing radio etc via Fastboot. I know you can do it via HBoot with PG58IMG, but i've been doing it via Fastboot with my Streak, Desire HD etc and just find it easier doing it like that.
Brownie2k said:
Malybru, thats pretty much why i'd want it unlocked - I'm so used to flashing radio etc via Fastboot. I know you can do it via HBoot with PG58IMG, but i've been doing it via Fastboot with my Streak, Desire HD etc and just find it easier doing it like that.
Click to expand...
Click to collapse
Hi,
I know what you are saying.
But you will invalidate your warranty by doing anything from HTCDEV...
EDIT:
You can always return to 1.17 HERE
this what throws me off alot, unlocking the Bootloader gives us fastboot commands, which i dont want to lose, once you have done the Revolutionary you get s-off which takes security off to flash radio etc, once we update the hboot, it says locked but its truly not, and it still says s-off so once we do the unlock from htcdev we still have s-off so fastbooting flash radio should still work since that security is still off
i searched and asked there is no real answer as everyone jus shrugs and says use the PD58IMG to do things then the thread dies or OP says ok that will be fine
and it will not fully void your warranty if its any type hardware issue, it only voids software side, as say you did a bad flash and bricked it, if they recovery it and see you are unlocked then yes its voided, but if the digitizer not responsive, power button stuck, backlight died, whatever that is still coverd
I know i could return to 1.17, but would that mess up the fact i'm running RCMix ICE 4.0.3? I'm no desperate for the Fastboot commands, but just knowing i have access to them is a weight off my mind.
I've never needed to use my HTC warranty, but loosing access to it is putting me off a little. I think i'll lay off unlocking for a while.
malybru said:
Hi,
It's locked to advanced fastboot,like installing radio.
Basic fastboot like get cid is still available.
Click to expand...
Click to collapse
Oh dear, locked does not mean only basic fastboot. The hboot version determines the basic fastboot. 1.17 has advanced fastboot but none others do
Sent from my HTC Sensation XE with Beats Audio Z715e using xda premium
If you've gone as far as getting the unlock code emailed across then go for it.
I unlocked mine with HTCDev first, now i have hboot 1.23 unlocked and s-off..
It's not going to clear my S-Off or Super CID i take it then?
Thats the only main reason i've been holdinf off doing it, the warranty is a downside, but it's not a huge thing. I bought the phone second hand, so i've no idea who it was first registered to anyway.
I can't answer that one i'm afraid as I did it the other way around, HTC first, then revolutionary.
TBH i'm not sure what the difference is between having an unlocked bootloader and S-Off, or whether they are one and the same. When I did the HTC unlock it said it had been successful but still said S-Off in HBoot so i used the revolutionary method as a follow up.
In retrospect I think the HTC unlock did work, at least in part, because i've flashed the most recent ruu (complete phone image direct from HTC) and have both 'unlocked' at the top and 's-off' showing in hboot. most if not all users who have not done the HTC unlock end up with a 'locked' 's-off' combination.
this doesn't really help with your dilemma unfortunately but i'm sure somone with a definitive answer will be along...
I just went ahead and did it... when the screen appeared asking if i wanted to unlock, i vol upped to Yes and pressed Power. Nothing happened, tried again, nothing happened. Pressed Power on NO my phone restarted.
Went back into Hboot, now says *** Unlocked ***, Ship S-OFF RL, and Supercid says 11111111, so all went well it seems, Only odd thing is, my rom seemed to factory reset, and the RCMix ICE splash screen has changed to the stock Android Spash Screen. All seems ok though, still rooted, etc?
Sounds promising. It's a bit of a steep learning curve at first for sure and not all of the guides and info are in plain english. Still, all's well that ends well.
All seems fine. Reading on HTCDev.com, it does factory reset your Rom and Settings, so i decided to just reflash RCMix Ice and all is well and good now.
*** UNLOCKED ***
Pyramid PVT SHIP S-OFF RL
HBOOT-1.23.0000
RADIO-11.19.3504.29_2
OpenADSP-v01.6.0.2226.00.1227
eMMC-boot
Dec 26 2011,12:14:25
Fastboot getvar cid shows cid - 11111111
All is good now. I agree that sometimes the guides are a little confusing, but it's the after affects that bother me just as much as what could go wrong. I'd hate to have unlocked and had everything set back to default

[Q] Help back to S-ON sensation

Hi everybody, i'm new on this forum 'cause i'm french indeed i spend my time on Frandroid.fr !
First of all i would like to say sorry for my bad english i'll use i'm just trying to do my best in order to you can read this message.
So, i'm here because i have a problem with my HTC sensation, he had the problem that he powered off all the time even when i didn't use it. To escape this problem i flashed an ICS ROM with Recovery etc.. Then the problem hasn't been resolved so i decided to send my phone at the warranty, but before i have to put my sensation in S-ON, so i used the RUU VODAFONE and i changed my CID in VODPA203. I've seen that there were 3 steps before put the phone in S-ON, first i must have an Hboot less than 1.18 that i have, second be in official ROM that i have and the last step is have a CID HTC that i have (VODAP203).
The problem i have is that on the bootloader, i haven't got the ***LOCKED*** at the top of the screen (sorry i can't put my photo links yet...)
In other words, i THINK, but i'm not sure that my bootloader is not LOCKED.
So can i do the process in order to put my phone in S-ON without the ***LOCKED*** ? Is it risky to do it without ?
I hope that you'll understand my message because it's probably bad english, and a bit to long but i think that i had to explain my problem to you understand.
Thank you, Sharazed.
Not clear enough but not for the english.
What your bootloader says? **unlocked** or **locked** (I think unlocked).
If you attempt to lock again by HtcDev it will show **re-locked**.
The bootloader is now officially unlockable by htc so I wouldn't worry about it.
Not clear if you went back to s-on already or not.
This guide can be useful (step 5)
That's the problem !
Nothing is written at the top of my bootloader, neither LOCKED nor UNLOCKED, just start with PYRAMID...
I can't show you the screen because i have to post 8 messages before.. Normally there is written LOCKED or UNLOCKED but not on my bootloader, that's why i'm asking you if i can do the process, i'll see your link thank's !
After read your link i can't do it from number 6 (STEP 5) to number 9 cause i'm not sure that's my phone is locked.
You never had nothing on top since you had this phone?
I mean no **locked** and no **unlocked**?
By the way if you were able to flash an ics rom (with new firmware and custom recovery), obviously you are unlocked and s-off
Yes i think that i'm unlocked because before used the RUU i was unlocked but as it's not sure, i'm scared to brick my phone you know.
So i hope that i 'll can send you my pictures then you could compare with other phones, but on the french forum, nobody ever seen that before i can write you what i see on my bootloader:
PYRAMID PVT SHIP S-OFF RL
HBOOT-1.17.0008
RADIO_10.11.9007.15_M
eMMC-boot
May 13 2011, 21:04:57
That's what i see !
Thank's !
Definitely your phone is unlocked.
You couldn't be S-Off, if it was locked.
Hboot is the right one for GB.
You can go through the S-ON procedure without problems.
Just be carefull and follow instructions.
Please hit thanks button if you wish
What do you mean by GB ?
Ginger Bread (android 2.3)
Okay, but i read that i had to be LOCK before go to S-ON so is it dangerous ?
Sharazed said:
Okay, but i read that i had to be LOCK before go to S-ON so is it dangerous ?
Click to expand...
Click to collapse
There is no need to lock again for 2 reasons.
1) Bootloader is officially unlockable by HtcDev. If you lock again it will show **re locked**. Your warranty is void in any case.
Your bootloader has never been locked (according to what you said).
I don't understant because on the french tutorial, it says that i must have my bootloader locked and hboot inferior at 1.18 then if the bootloader is unlocked by revolutionnary (that i had before use the RUU) it's not advisable to back to S-ON.
And you are telling me that i need not to put my bootloader locked to do the process ?
I'm totally lost !
I have to write 8 messages before link my pictures, you'll see my case
Locking bootloader and S-On are 2 different things.
Your situation is uncommon because the sensation is usually shipped **locked** and S-On.
Then, in order to S-Off you need to unlock first.
In your case you are S-Off already without unlocking by HtcDev, so it means that it was shipped unlocked (strange but this is what you say), hence no need to relock in my opinion.
No he wasn't usually shipped UNLOCKED (S-OFF..), but i have unlocked it because my phone is knowing reboot lonely, so i decided to flash Recovery and ICS rom, but with the ROM the bug had persisted.
And now I used the RUU to erase the ICS rom and put my phone in S-ON, but after using the RUU and follow all steps, i see that nothing is written at the top of my bootloader, neither ***LOCKED*** nor ***UNLOCKED*** as before..
So i'm asking you if i can finally put my phone in S-ON without the word LOCKED at the top of my bootloader ?!
Thank's !
Little up !
Nobody know ?

Possibly bricked phone. HELP

Hello! I am a newbie in this forum. I just recently screwed up my phone (HTC Sensation 4G). I rooted the phone, and got this ROM: http://forum.xda-developers.com/showthread.php?t=1772868
The ROM seemed to work for everyone, but it doesn't seem to work for me. It's been stuck in the boot animation for hours. I deleted the ROM in my Micro SD and reflashed another ROM that said it was successful. I rebooted my phone but it was stuck in the same boot animation as the first ROM, which is the link up there. I am wondering if a "nandroid" would work? If so, can someone send me their's? If a "nandroid" doesn't work, can someone tell me what's wrong and if it's possible to fix? The "info" in fastboot is:
*** UNLOCKED ***
PYRAMID PVT SHIP S-ON RL
HBOOT-1.27.0000
RADIO-11.\.23.3504. 07_M2
OpenADSP-V02.6.0.2226.00.0131
eMMC-boot
Kevinvlau said:
Hello! I am a newbie in this forum. I just recently screwed up my phone (HTC Sensation 4G). I rooted the phone, and got this ROM: http://forum.xda-developers.com/showthread.php?t=1772868
The ROM seemed to work for everyone, but it doesn't seem to work for me. It's been stuck in the boot animation for hours. I deleted the ROM in my Micro SD and reflashed another ROM that said it was successful. I rebooted my phone but it was stuck in the same boot animation as the first ROM, which is the link up there. I am wondering if a "nandroid" would work? If so, can someone send me their's? If a "nandroid" doesn't work, can someone tell me what's wrong and if it's possible to fix? The "info" in fastboot is:
*** UNLOCKED ***
PYRAMID PVT SHIP S-ON RL
HBOOT-1.27.0000
RADIO-11.\.23.3504. 07_M2
OpenADSP-V02.6.0.2226.00.0131
eMMC-boot
Click to expand...
Click to collapse
Hi,
Your phone is not bricked if you can get into bootloader.
Try following THIS GUIDE
Extra 1
malybru said:
Hi,
Your phone is not bricked if you can get into bootloader.
Try following THIS GUIDE
Extra 1
Click to expand...
Click to collapse
Hello! Thank you for the help! My dad just took the phone to T-Mobile so I'm getting a new one...However, thank you! Now I know what to do just in case it happens again. Thanks again!
Kevinvlau said:
Hello! Thank you for the help! My dad just took the phone to T-Mobile so I'm getting a new one...However, thank you! Now I know what to do just in case it happens again. Thanks again!
Click to expand...
Click to collapse
that was fast ...they might charge you ..as you have unlocked the bootloader
also as malybru said ...ppl with HTC-dev unlocked bootloader has to flash roms a bit differently ..and the linked guide ..explains perfectly on how to flash the ROMS while being S-ON
you should did some search before returning the phone to t-mobile
ganeshp said:
that was fast ...they might charge you ..as you have unlocked the bootloader
also as malybru said ...ppl with HTC-dev unlocked bootloader has to flash roms a bit differently ..and the linked guide ..explains perfectly on how to flash the ROMS while being S-ON
you should did some search before returning the phone to t-mobile
Click to expand...
Click to collapse
Yeah.. I was in a rush to get a ROM right after I unlocked my bootloader... Now I know so, thank you very much!

Put europe stock rom

Hello everybody, i've a big question for you I got an HTC One S with cid TIM__041, still locked. The installed ROM is the stock customized by my operator TIM, that's crappy without any updates, and i want to put the europe stock rom changing the cid to HTC__001 if it's needed. But i don't want to void my warranty. The device is OK, it has no problems.
How can I resolve this? Sorry for my bad english, but i'm an young italian
If you need bootloader information, here is it:
*** LOCKED ***
VLE PVT SHIP S-ON RL
HBOOT-1.13.0000
RADIO-0.16.31501S.17_2
OpenDSP-v25.1.0.32.0405
eMMC-boot
Apr 20 2012,15:14:18
Click to expand...
Click to collapse
no one?
Sevenarth said:
no one?
Click to expand...
Click to collapse
That was only 2½ hours later, in which the USA is mostly asleep. Patience young grasshopper ..ehmm.. I mean Italian.
EDIT: I missed the AM/PM. It was 14.5 hrs like frdd correctly corrected in the post below this one. Sorry for that.
I'm not 200% sure but I don't think you can change your CID without unlocking your bootloader. Unlocking your bootloader will not completely void your warranty. It will still cover unrelated defects. Also, you can always re-lock and go back to stock afterwards, but only if you have a RUU for your phone that accepts your new HBOOT (that comes with the EU RUU).
If the 'problem' is that you want to tinker with your device but not take responsibility, then there is no solution.
-Jobo
Try 14.5 hours but yeah jobo is correct you need htcdev unlock to root and change cid
So, if I unlock the bootloader, the warranty for hardware problems will not voided? I need only to get the european stock rom, what's the best way to get it? However, i don't think putting european stock rom will void the warranty :/
Thanks for answering my topic But when I maked the topic, in USA was day. xD
Me too, though I am on T-MOB005 CID. And I don't want to exactly root my phone. So until we get S-OFF, there is no way. Just have to wait and be patient, like me. (I'm still on 1.77 and 2.21 has already been released)
usaff22 said:
Me too, though I am on T-MOB005 CID. And I don't want to exactly root my phone. So until we get S-OFF, there is no way. Just have to wait and be patient, like me. (I'm still on 1.77 and 2.21 has already been released)
Click to expand...
Click to collapse
me too, i'm at 1.78, and i still didn't get 2.21 update i need it for wifi problems.
So, are there no other way?
You can try to just run the 2.21.401 RUU but probably won't work.
Or you can wait for TIM to release the OTA if you're only after the new radio, your branding will still be there.
You need root to change cid, and you need htcdev unlock to root. No other way yet.
Hm..are there some news about s-off?
s
I hope it's ok to post other sites like but there is a nice tutorial here that have links to xda forum!
hwupgrade.i t/forum/showpost.php?p=37896138&postcount=320
Sevenarth said:
me too, i'm at 1.78, and i still didn't get 2.21 update i need it for wifi problems.
Click to expand...
Click to collapse
I need it to fix camera focus issues. The camera won't focus on something close-up.
usaff22 said:
I need it to fix camera focus issues. The camera won't focus on something close-up.
Click to expand...
Click to collapse
Same here!! Can you please help me here? http://forum.xda-developers.com/showthread.php?t=1813535
I decided, and now I got 2.21.401.10 :laugh:
I follow this steps: (thanks addsfsds)
1. Unlock, install recovery mod, root --> HOW-TO
2. Changed CID to generic (HTC__001) --> HOW-TO
3. Relocked bootloader (It's important!) --> Command: "fastboot oem lock"
4. Installed 2.21 HTC Europe RUU (includes stock recovery + stock rom) --> DOWNLOAD
5. I'm free!
You guys are saying you don't want to change your CID until S-Off is out because you don't want to unlock bootloader... Even if S-Off is out, you still have to unlock your bootloader to change CID *facepalm*
So I needed the best choice, because I need europe stock rom now.
ShensMobile said:
You guys are saying you don't want to change your CID until S-Off is out because you don't want to unlock bootloader... Even if S-Off is out, you still have to unlock your bootloader to change CID *facepalm*
Click to expand...
Click to collapse
Don't facepalm without knowing. We don't want to unlock the bootloader now because once we get S-OFF, we can S-ON back again with no traces of being S-OFF'ed. However, with HTCDev, it says ***RELOCKED*** which is a clear indication that the device has had its bootloader unlocked before. Some of use don't like to void our warranties, which is why we're waiting for S-OFF.

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