touchscreen problem - Transformer TF300T Q&A, Help & Troubleshooting

Hello tf300 users, here is my problem: a while ago my tf300tg was hit by mistake of course and the gorilla glass with the touch broke. No problem here... I`ll just replace it. Now before I buy a new one I noticed a problem, the tablet does random clicks on the screen like it would have a bad touch screen, but... the touchscreen is disconnected from the board . This problem comes after I use the tablet for a while. It starts random programs and I can even see the place it clicks. What could the problem be. Now I am using it with the tf keyboard just like a laptop, but its really annoying those auto clicks (

kalexbm said:
Hello tf300 users, here is my problem: a while ago my tf300tg was hit by mistake of course and the gorilla glass with the touch broke. No problem here... I`ll just replace it. Now before I buy a new one I noticed a problem, the tablet does random clicks on the screen like it would have a bad touch screen, but... the touchscreen is disconnected from the board . This problem comes after I use the tablet for a while. It starts random programs and I can even see the place it clicks. What could the problem be. Now I am using it with the tf keyboard just like a laptop, but its really annoying those auto clicks (
Click to expand...
Click to collapse
I some cases, disconnecting the cables stops the ghost touches; in others, it don't. The only cure is to replace the dig., which BTW is not gorilla glass. That's why they scratch so easily.

Do You have root access? And what contains /dev/input/ directory? If there is 4 event file with attached keyboard dock try to remove event2 with root explorer.

Graiden05 said:
Do You have root access? And what contains /dev/input/ directory? If there is 4 event file with attached keyboard dock try to remove event2 with root explorer.
Click to expand...
Click to collapse
No, I dont have root access... I found a program on google play that disables the touch screen but now the problem is that while the program is active the touch on the keyboard is also unusable...So close... if I could find a program that disables the touch but lets the external mouse do its work

Related

Mirrored screen problem

Hi everybody!
I'm having problems with my Pocket PC.
It all begun a while ago, when a part of my screen stopped working (didn't respond to touches). So I did a hard reset. Then, it wouldn't pass the Align Screen procedure. So I made a file on the Pocket PC root folder called welcome.not - and it worked, the welcome screen was bypassed.
Now, however, everything on the screen is mirrored. Not the image on the screen but the response to my touches. So when I press the upper right corner with my stylus, it reacts in the lower left - and reverse, across the whole screen.
What I want now is of course a state like before the hard-reset. I can accept a part of the screen not working, but I want something at least to be useable.
I think this would be easily fixed by just running Align Screen, but that doesn't work - it gets stuck in a infinite loop.
Maybe there are some Align Screen "profiles" to place in the windows folder/registry?
I'm using a HP iPAQ 214 Enterprise.
Randor244
might it be a ROM problem?
Maybe, though I think the problem is that the screen is completely unaligned and therefore is totally wierd.
What I think I need is:
1. An application to browse the PPC registry from a desktop PC
2. Sceen align data to put in in the registry (I've read somewhere else that that data is stored in the registry)
Or, maybe I'm wrong
In case it is a rom problem, can I solve it easily in any way?
well to be honest, the first thing i'd do is switch a ROM... unless it's a ROM you got from XDA and is well-known..
if the rom switching doesn't work, i'd download a pda control app like MyMobiler or SOTI Pocket Controller to fix this. maybe you have hardware problems with your screen..
I don't know where the screen alignment data sits in the registry but i'm sure you can find it on this forum. if you manage to change and it still doesn't work... maybe replac ea screen? there's a marketplace section in which you might be able to buy spare parts.. and there are guide on dismantling so you can replace the screen yourself
well to be honest, the first thing i'd do is switch a ROM... unless it's a ROM you got from XDA and is well-known..
Click to expand...
Click to collapse
Well, I havn't got much knowledge on how to do these things... Could I get a brief explanation?
I know what ROM is and so on... but how to switch it... hmm...
I'm sorry, can't help you with that.. i'm not familiar with the iPaq... but I understand that you never switched a ROM so it's probably the original one.. and you shouldn't have a problem with it.
try aligning your screen using the registry.. if it doesn't work.. i'd go with replacing a screen.
Yeah, I would also like to align the screen using the registry - but how? I need to know some values to input, right? And as far as I know they need to be specific for my model
So how?
maybe you can contact HP and ask them?

Touchscreen - Issues with Digitizer and Android Mouse Input

Hi
I got a ASUS transformer TF300 yesterday extremely cheap :laugh: however becuase the touchscreen has a full length crack from the top to the bottom.
This seems to have cuased the digitizer panel to fail completely except that it was cuasing random clicking and movement so i have pulled it apart and disconnected the digitizer panel. the unexpected side effect now is the mouse/trackpad no longer clicks properly. (I tested before unplugging and the mouse clicked properly before)
We cant click on anything or interface at all using the mouse, i have even plugged in a USB mouse and nada. I think this must have something to do with the Kernel freaking out that theres no touchscreen talking to it
Does anyone have any ideas about how to at least get the HID stuff working properly with the digitizer unplugged ?
I know how to mess with rooting/recovery modifying system files and whatnot so anything involving advanced mods i can handle just fine, i just need some advice on where to look.

Surface Pro Pen and Keyboard Issues

I got the surface pro last week and i love it, but I have two issues, one minor, one major.
The major one is that the button on my digitizer came off. It just stayed stuck in the magnetic holder when I took the pen out. It still works but the button is kind of hanging off. And when I reattach it to the port, it breaks off again. Is this a common problem? And does anyone have experience getting a replacement from microsoft?
The other problem I am having is that the keyboard is unresponsive sometimes when I flip it backwards and then bring it back. It requires a few disconnects and reconnects when this happens. Does anyone know of a program or setting to stop the keyboard from disabling or adjust the sensitivity to prevent this from happening? (It's the touch cover if that makes a difference.)
Thanks in advance.
1. I would tell MS to change that pen right away. Sounds defective, unless you pulled it out at a really bad angle and then it's your fault lol
2. I had that problem too, all you have to do it flip it a bit more slowly. It works the same way that a smartphone accelerometer works. I had this problem too, just gently flip it instead of zooming it to the back or the front.
Keyboard Issue
You ever have the keyboard not plugged in, and turn on the PC and not be able to login because it doesn't automatically pop up the onscreen keyboard?
Hardcore73 said:
You ever have the keyboard not plugged in, and turn on the PC and not be able to login because it doesn't automatically pop up the onscreen keyboard?
Click to expand...
Click to collapse
Nope, but I do have the issue if I flip it back too fast it won't recognize as the keyboard not being absent and doesn't pop up the onscreen keyboard at times. But never when it's not connected at all.

[Q] Sensation XE - display not working after waterdamage

Hello,
My phone was waterdamged and stop working completly.
I opened the case and tried to dry it.
after 48 hours of trying various stuff, there is blank screen, but:
1. The phone is booting fine, charging led is working.
2. Using Wondershare-Mobilego, i can backup all the content.
3.The touch interface seems to be working fine, i can see the menus via mobilego duplicate screen (can open the sms box or whatsapp and etc.)
4.Incoming messages keep coming...
I`m so frustrated that i`m using the phone blindly or like remote desktop.
Is it software of hardware fault?
THANKS
Tamir245 said:
Hello,
My phone was waterdamged and stop working completly.
I opened the case and tried to dry it.
after 48 hours of trying various stuff, there is blank screen, but:
1. The phone is booting fine, charging led is working.
2. Using Wondershare-Mobilego, i can backup all the content.
3.The touch interface seems to be working fine, i can see the menus via mobilego duplicate screen (can open the sms box or whatsapp and etc.)
4.Incoming messages keep coming...
I`m so frustrated that i`m using the phone blindly or like remote desktop.
Is it software of hardware fault?
THANKS
Click to expand...
Click to collapse
After water damage you can only expect hardware damage. to verify - when turning on the device, do you see anything on the screen? you can also reboot to bootloader (via the key combination or via the command adb reboot bootloader (and to reboot back to android use fastboot reboot).
If the bootloader shows nothing, 100% hardware (although there is really no need to check, probably is). You can try changing screen, but the problem could also be in the socket (but I think if it were the socket the phone would not even boot). Worth a try.
Thanks, but no good...still blank screen - no display.
As i mentioned, the phone is functioning well (as seen at duplicate screen).
When you offering to change screen, you mean the lcd touch digitizer only?
I don`t need to buy the screen itself, right?
(I can`t parse outside links yet from ebay)
Tamir245 said:
Thanks, but no good...still blank screen - no display.
As i mentioned, the phone is functioning well (as seen at duplicate screen).
When you offering to change screen, you mean the lcd touch digitizer only?
I don`t need to buy the screen itself, right?
(I can`t parse outside links yet from ebay)
Click to expand...
Click to collapse
I mean the LCD itself. If touch is working, the problem is the LCD itself, not the digitizer.
You right, it seems that the touch working fine.
You think that a LCD display screen replacement would be the best try? can you paste a link from ebay please?

[Q] Ghost touches (especially in dock) with TF700t. How to fix this?

I had issues with my Asus TF700t that quite often it did not react on touch gestures.
And on the home screen the "change backround" dialog opened sometimes without any touch on the device.
This happend very very often when it was in the dock, but also without the dock (less occurence).
Now i know that the reason are ghost touches. By the usage of touch test apps (e.g. "Simple Touchscreen Tester" oder "Yet Another MultiTouch Test") i realized the ghost touches.
This touches are recognized always on the same coordinates. The multitouch test app detects 4 fingers on the same y-axis.
When the tab is in the dock and i open it completely to the maximum the two bolts from the dock are pressing very strong to the background of the screen glass. This is causing the ghost touches.
I opened the tab and tried to find what could be wrong (especially on the area where the touches are detected).
Anyhow i could not find anything. The only thing i noticed was the on the y-axis of the ghost touches the screen is fixed on the left and the right.
I check everything else closed the case ... but the ghost touches are still present.
Any idea how to fix the issue??? Who else realized the same issue???
Attached some screen shots from the touch test apps.
mr_cg said:
I had issues with my Asus TF700t that quite often it did not react on touch gestures.
And on the home screen the "change backround" dialog opened sometimes without any touch on the device.
This happend very very often when it was in the dock, but also without the dock (less occurence).
Now i know that the reason are ghost touches. By the usage of touch test apps (e.g. "Simple Touchscreen Tester" oder "Yet Another MultiTouch Test") i realized the ghost touches.
This touches are recognized always on the same coordinates. The multitouch test app detects 4 fingers on the same y-axis.
When the tab is in the dock and i open it completely to the maximum the two bolts from the dock are pressing very strong to the background of the screen glass. This is causing the ghost touches.
I opened the tab and tried to find what could be wrong (especially on the area where the touches are detected).
Anyhow i could not find anything. The only thing i noticed was the on the y-axis of the ghost touches the screen is fixed on the left and the right.
I check everything else closed the case ... but the ghost touches are still present.
Any idea how to fix the issue??? Who else realized the same issue???
Attached some screen shots from the touch test apps.
Click to expand...
Click to collapse
Sounds like you have a digitiser hardware issue to me. Had the same on my Surface RT. Only fix was to get it replaced.
Yeah, I just got mine back from warranty digitizer recalibration.
tapatalkin'
Another TF700T here that just returned from RMA with digitizer repair. Went very smoothly for me and I have a TF700T that again works extremely well.
Do they replace parts or just recalibration? Is it possible to so this myself?
I have unlocked bootloader and i do not know if they will repair it without any problem. Any experience on this?
Hi,
First, sorry for my english...
Second, I have same problem since saturday 24 august with my TF700T. Buy november 2012.
I tried to updated to android 4.2 But it didn't solve my pb.
I try "Multi Touch test" app and I observed same problem than mr_cg. Thanks for your good description "Ghost touch"
Ghost disappear when i unplug and re-plug dock, (some time two or three time) but just for some second ...
mr_cg said:
Do they replace parts or just re-calibration? Is it possible to so this myself?
Click to expand...
Click to collapse
I would like to do so myself.... because i don't want send my tablet to asus and waiting infinity... any idea?
mr_cg said:
I have unlocked bootloader and i do not know if they will repair it without any problem. Any experience on this?
Click to expand...
Click to collapse
If you are root, you can perhaps try this app:
ILITEK Touch Utility
or
(less chance i think, it did for S2,S3) TouchScreenTune
Me i am not root, but if it is working for you, perhaps i will try to be.
Thanks for your help
Termajik said:
If you are root, you can perhaps try this app:
ILITEK Touch Utility
or
(less chance i think, it did for S2,S3) TouchScreenTune
Click to expand...
Click to collapse
Thanks for the hint. I tried the apps, but both do not solve my issues.
ILITEK ... descriptions sounds good, but unfortunately not working (i get always "access denied" even i have root for sure).
TouchScreenTune ... Based on description it should be also good tool to reduce/improve situation with ghost touches. Anyhow ... it is not working with TF700t.
I am just thinking if i should open the case again???
If with root permissions you don't find solution ... I think i should call Asus support for my first RMA..
snif snif.
Thanks for your return. I win a lot of time.
Same issue
I'm having the same issue here, but only when docked. Seems like I'll stop using the dock since I am out of waranty because I unlocked the bootloader ...:S
I've been having a similar issue very badly on the right side of my screen, it was practically unusable. I am also out of warranty because I'm unlocked. What I did to make it at least somewhat usable was go into the build prop and change my max touch screen events from 200 to 4, and changed my touch sensitivity from .001 to 1 (this setting may have only been available on CROMI. Anyway, now my touchscreen doesn't work on the right side, however it does work everywhere else, and most importantly I can still use the tab as a laptop in its dock. It's a bumm it doesn't work right, but it's better than a total loss!
Sorry guys, it is a failed design problem due to connection to the touch screen. see my post in the "so i took it apart" thread.
Cost me a ruined lcd screen to figure it out
Ghost touches
mr_cg said:
I had issues with my Asus TF700t that quite often it did not react on touch gestures.
And on the home screen the "change backround" dialog opened sometimes without any touch on the device.
This happend very very often when it was in the dock, but also without the dock (less occurence).
Now i know that the reason are ghost touches. By the usage of touch test apps (e.g. "Simple Touchscreen Tester" oder "Yet Another MultiTouch Test") i realized the ghost touches.
This touches are recognized always on the same coordinates. The multitouch test app detects 4 fingers on the same y-axis.
When the tab is in the dock and i open it completely to the maximum the two bolts from the dock are pressing very strong to the background of the screen glass. This is causing the ghost touches.
I opened the tab and tried to find what could be wrong (especially on the area where the touches are detected).
Anyhow i could not find anything. The only thing i noticed was the on the y-axis of the ghost touches the screen is fixed on the left and the right.
I check everything else closed the case ... but the ghost touches are still present.
Any idea how to fix the issue??? Who else realized the same issue???
Attached some screen shots from the touch test apps.
Click to expand...
Click to collapse
What a great thread! Thanks, I've posted this elsewhere but having just send my TF700 back to ASUS I now have a pretty good idea of what might have been wrong with it. Here's what I posted and what I've told them anyway. I've overlooked the Ghost touches unfortunately, so I will let them know that (if they don't already)......any comments welcome...
Asus Transformer S/N D20KAS016975
I've struggled with this tablet since purchase in April this year, not being at all familiar with tablets I did not know whether it was just me, the general setup, or the tablet itself at fault. Most certainly the performance is not satisfactory. I have done three 'Factory Resets' and numerous Soft Resets.
Intermittently, the tablet will scroll and flash through various apps, when I open it. Originally File Manager would open itself up, then I got the feeling the Weather app would upset things. Sometimes a browser would make it do the same. Then I tried various Launchers, but the best of them (I think) sometimes shows the menu unannounced. Same thing, on and off until I intervene.
It is also prone to do this just sitting open by itself.
Clearing the caches sometimes fixes this. Sometimes this will stop by itself, other times I need to either close the lid, press the lock button, or turn it off. Then it will be OK.
At times Gmail will scroll randomly through the accounts, messages, labels etc.
Every browser I've tried will sometimes shut itself off, especially if I try to type something into a message box, usually when I've spent some time doing this!
Occasionally I can feel a slight tingling sensation when I'm lightly touching the back of the screen.
One other thing: When left overnight the mouse doesn't work and the tablet needs to be turned off and on again for the mouse to work. I also think the screen doesn't turn off sometimes (can see a light).
At other times the whole thing works just fine.
Hope this helps.
Regards
Grant
Tablet arrived back this morning
GrantCC said:
What a great thread! Thanks, I've posted this elsewhere but having just send my TF700 back to ASUS I now have a pretty good idea of what might have been wrong with it. Here's what I posted and what I've told them anyway. I've overlooked the Ghost touches unfortunately, so I will let them know that (if they don't already)......any comments welcome...
Asus Transformer S/N D20KAS016975
I've struggled with this tablet since purchase in April this year, not being at all familiar with tablets I did not know whether it was just me, the general setup, or the tablet itself at fault. Most certainly the performance is not satisfactory. I have done three 'Factory Resets' and numerous Soft Resets.
Intermittently, the tablet will scroll and flash through various apps, when I open it. Originally File Manager would open itself up, then I got the feeling the Weather app would upset things. Sometimes a browser would make it do the same. Then I tried various Launchers, but the best of them (I think) sometimes shows the menu unannounced. Same thing, on and off until I intervene.
It is also prone to do this just sitting open by itself.
Clearing the caches sometimes fixes this. Sometimes this will stop by itself, other times I need to either close the lid, press the lock button, or turn it off. Then it will be OK.
At times Gmail will scroll randomly through the accounts, messages, labels etc.
Every browser I've tried will sometimes shut itself off, especially if I try to type something into a message box, usually when I've spent some time doing this!
Occasionally I can feel a slight tingling sensation when I'm lightly touching the back of the screen.
One other thing: When left overnight the mouse doesn't work and the tablet needs to be turned off and on again for the mouse to work. I also think the screen doesn't turn off sometimes (can see a light).
At other times the whole thing works just fine.
Hope this helps.
Regards
Grant
Click to expand...
Click to collapse
Tablet arrived back this morning and seems all OK. Report indicates they replaced the LCD panel (new) & replaced the touch controller board (also new). And did various tests. Good service I think, no fuss. I'll let you know how it's going in a few days.
GrantCC said:
Tablet arrived back this morning and seems all OK. Report indicates they replaced the LCD panel (new) & replaced the touch controller board (also new). And did various tests. Good service I think, no fuss. I'll let you know how it's going in a few days.
Click to expand...
Click to collapse
Grant,
Was your tablet still under warranty? Did they charge anything? I wonder if they redesigned the digitizer connection or just put a new screen which will wear out as well. The digitizer connector runs along the bottom left of tablet screen. Same area is being pressed when you close dock, which wears it out.
You can go to developer settings and enable "show touches" (lowers tablet performance) then press on the bottom left edge of the screen, roughly 1/3 point of its length, and see if you get the ghosts to appear.
Warranty
dankens said:
Grant,
Was your tablet still under warranty? Did they charge anything? I wonder if they redesigned the digitizer connection or just put a new screen which will wear out as well. The digitizer connector runs along the bottom left of tablet screen. Same area is being pressed when you close dock, which wears it out.
You can go to developer settings and enable "show touches" (lowers tablet performance) then press on the bottom left edge of the screen, roughly 1/3 point of its length, and see if you get the ghosts to appear.
Click to expand...
Click to collapse
Yes, still under warranty (problem was there from day 1 although I didn't realise it at the time) and no charge. See attached pdf Customer report. Shows replacement Led panel, & controller board. No sign of ghost touches so far, and really working well actually. Early days yet, but I also note elsewhere in these forums someone mentioned their tablet not working properly 'upside down'. I neglected to mention it earlier but upside down isn't as funny as his respondents made out. I use mine often lying on the couch watching TV, with the tab upside down. Reason I mention it now is that mine acted up in those circumstances too. Anyway, that's fixed too.

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