How long is the Manufactures warranty? Does anyone know if the manufacturers warranty would be honored if the phone was purchased brand new from ebay?
1 year.
Tough question. If you could prove your purchase then yes... but it would have to go through HTC themselves vs your carrier. They'll typically just fix the problem and send it back to you. I don't think they send out refurbs or replacements.
Just as a consideration, I thought I'd throw this out there. I was mildly concerned when I ordered a Nexus about the lack of Asurion insurance on T-Mobile. Checked with Squaretrade, since I have used them on other electronics purchases, and was very pleased to find they have a specific plan for the Nexus One. For $115 (special atm) you get a full 2 yr replacement or repair warranty for a one time premium with an at need $50 deductible. Normal failures like battery failure are not subject to deductible. Only con is they don't cover loss, you have to be able to send them back something broken. Being as I was paying about $8 a month for insurance on my G1 before, with a $150 deductible, a little quick math shows an amazing difference. My experiences with Squaretrade in the past have been wonderful, and I would recommend giving them a look.
http://www.squaretrade.com/pages/nexusone-landing?ccode=bs_war_quote
t-mobile gave me insurance through Asurion....
This is old news. Tmobile does cover the nexus one. Use search.
Dose it cover if I unlock the boot loader? I know Google (HTC) voids the warranty the second you do that. I want to be able to install Cyanogen on my Nexus One without the worry of not having a warranty. I have the G1 now and have had it for about a year now and I havent had any problems with it, but I've heard of people's N1's on at&t the screen is messed up look here.
thumbs said:
Dose it cover if I unlock the boot loader? I know Google (HTC) voids the warranty the second you do that. I want to be able to install Cyanogen on my Nexus One without the worry of not having a warranty. I have the G1 now and have had it for about a year now and I havent had any problems with it, but I've heard of people's N1's on at&t the screen is messed up look here.
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no it dont cover unlocked bootloader. it covers electrical, lost or stolen. worst comes to worst you just file stolen thru your insurance and buy a new one from them for $130 bucks. or should i say refurbished not new.
Lol. Well when I bought mine the T-mobile reps I talked to didn't really know what a Nexus One even was. I was however told that insurance through them was unavailable to me because the phone was sold through Google. Bad information or miscommunication is irrelevant, the SquareTrade Warranty is a far cheaper way to go. Though it doesn't cover loss, I spoke to them before buying it and was told in clear language that any claim due to unit damage from dropping, water, etc. was covered regardless of bootloader being unlocked. This would only be an issue with them if there was no physical damage to the unit. I'm not worried about bricking it, I'm worried about taking it with me when I go drinking. lol. Things tend to get run over.
It's also be covered in other threads that you can insure the phone through a "personal items" policy with your regular (auto) insurance provider. I have mine through State Farm. It's $30 a year with no deductible and they could give a flip if it's rooted or not. You just call them up and say my stuffs broken/lost and they send you a check to replace your phone. So, SquareTrade isn't the way to go either.
OutlawPro said:
It's also be covered in other threads that you can insure the phone through a "personal items" policy with your regular (auto) insurance provider. I have mine through State Farm. It's $30 a year with no deductible and they could give a flip if it's rooted or not. You just call them up and say my stuffs broken/lost and they send you a check to replace your phone. So, SquareTrade isn't the way to go either.
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Awesome. i use State Farm, so i'll have to look into that. good intel.
OutlawPro said:
It's also be covered in other threads that you can insure the phone through a "personal items" policy with your regular (auto) insurance provider. I have mine through State Farm. It's $30 a year with no deductible and they could give a flip if it's rooted or not. You just call them up and say my stuffs broken/lost and they send you a check to replace your phone. So, SquareTrade isn't the way to go either.
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Any idea if you can purchase that type of insurance from State Farm without having another policy with them?
RussianSolja said:
no it dont cover unlocked bootloader. it covers electrical, lost or stolen. worst comes to worst you just file stolen thru your insurance and buy a new one from them for $130 bucks. or should i say refurbished not new.
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To clarify:
The Assurian policy doesn't cover unlocked bootloaders, only defect, theft and loss.
The Squaretrade policy (at least the one I bought for my N1) covers defect and accidental damage, and is agnostic to bootloader status (meaning they don't care if you unlock it).
jerhoyet said:
Any idea if you can purchase that type of insurance from State Farm without having another policy with them?
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Not 100% sure, but I think you can because my policy is not tied to any of my other policies. It's a standalone and the reasoning for it is, it you need to use it, it won't affect your regular insurance rates
If you have auto insurance, you should be able to get coverage through them. You might get better rates by having an existing policy too.
Just give any State Farm rep a call to find out and let us know what they tell you if you don't mind.
maxawesome said:
To clarify:
The Assurian policy doesn't cover unlocked bootloaders, only defect, theft and loss.
The Squaretrade policy (at least the one I bought for my N1) covers defect and accidental damage, and is agnostic to bootloader status (meaning they don't care if you unlock it).
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Helpful. I was originally told by the T-mo rep that Asurion wouldn't cover me, but I ordered on release day. lol. As for theft or loss, not possible. I will stick with Squaretrade and hope I never have to use it.
I'll cave in. Since I spent $529 for this phone, spending an additional $120 couldn't hurt to protect against damages. If I drop it and the screen cracks, they replace it reguardless correct? I just had a bad luck day, had phone in my basketball shorts with a clear hard case on it, while playing it fell out. Then when I got out of my car I forgot my phone was on my lap so down it goes again with the case. There are scratch marks on the bottom and top of the phone but doesn't bother me. It worries me that in the near future I might actually drop it by accident and it will be damaged. The 3rd time I dropped it, was when I went to put it in my newly purchased dock. So I've finished my bad luck for the day (hopefully)
*wonders why people will spend MORE for a LESSER insurance policy.
Not sure if you guys are aware but if you have Asurion's Premium Handset Protection (the most expensive plan) it also covers warranty replacements. So I guess it goes above and beyond the 1 year manufaters warranty that comes with the phone. I just read it in the pamphlet they sent me.
Covers:
Loss
Theft
Damage
MALFUNCTION
and under the fees it says:
Service Warranty Processing: $0 (There is no deductible for warranty replacements)
Not sure if everyone knew about that but figured I'd share it. If you did know about it and have used it before (got a warranty replacement from Asurion) let us know how that went.
graffixnyc said:
Not sure if you guys are aware but if you have Asurion's Premium Handset Protection (the most expensive plan) it also covers warranty replacements. So I guess it goes above and beyond the 1 year manufaters warranty that comes with the phone. I just read it in the pamphlet they sent me.
Covers:
Loss
Theft
Damage
MALFUNCTION
and under the fees it says:
Service Warranty Processing: $0 (There is no deductible for warranty replacements)
Not sure if everyone knew about that but figured I'd share it. If you did know about it and have used it before (got a warranty replacement from Asurion) let us know how that went.
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is this because of the price increase ? i know it went up to 7.99 so im guessing the deductible is no more ?
johnsonrod27 said:
is this because of the price increase ? i know it went up to 7.99 so im guessing the deductible is no more ?
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No, there is still a deductible when it comes to lost or damaged phones (your phone fell and broke, got run over, dropped in the toilet etc..)
There is no deductible when something malfunctions (touch screen stops responding, no sound, and other malfunctions not damage)
After reading the information on the premium handset protection, it looks like the SERVICE FEE is free, but you still have to pay a deductible. There is a deductible on top of a service fee.
Scroll down to the chart:
http://support.t-mobile.com/doc/tm23694.xml
It has been just 8 days for my phone so far. All is good, I am probably inclining to keep it...
I am wondering if it is worthwhile to purchase any insurance coverage for the phone.
Sprint offers TEP program wherein I need to pay $8 per month. If something happens, I will need to shell out a $100 deductible over the phone replacement.
I was checking squaretrade.com. They are offering a warranty for $124 which states the following:
Coverage Details
2 years of coverage: The SquareTrade Smartphone warranty covers your Smartphone for up to 2 years, starting on the date of purchase.
Covered Issues: Both accidents (e.g., broken screen or other damage through drops AND liquid damage including full immersion) and out-of-warranty normal use failures (e.g., battery no longer charging or other hardware failures) are covered. We do not cover loss, theft, willful damage or damage occurring through gross misuse.
Deductible: There is a $50 deductible when claiming on an accident (e.g., drops, spills). There is no deductible for a normal use failure (e.g., power issue).
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Does any one have any experience using either of the warranties? Is it really worth spending money?
Please share your thoughts.
i think it all depends on what phone you have.
if its expensive = yes
if its not = no
I f you lose phones constantly then yes. I have insurance on mine and it has paid for itself a couple of times. My friend got the same phone without warranty and one day lost it. Had to pay up $300 for the replacement.
sweetnsour said:
i think it all depends on what phone you have.
if its expensive = yes
if its not = no
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Kyocera Echo is the phone in question.
What would this phone rated as: Cheap / expensive?
monilchheda said:
Kyocera Echo is the phone in question.
What would this phone rated as: Cheap / expensive?
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assuming that you bought it at the price i saw for it ($99), i cant exactly say (but if i had to, id say a little expensive).
i wouldnt get the squaretrade warranty (paying more than the phones worth on warranty doesnt make sense)
i dont think a warranty is necessary (unless you are prone to accidents, or if you decide to mod your phone; if you are prone to accidents or if you do decide to mod your phone, then i would go with sprints program
Omnichron said:
I f you lose phones constantly then yes. I have insurance on mine and it has paid for itself a couple of times. My friend got the same phone without warranty and one day lost it. Had to pay up $300 for the replacement.
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Not been much of a phone looser.
But, a good question is Sprint TEP / Square trade?
So the phone fell down and the back is full of spider cracks(front no damage). My phone is still under warranty but I have unlocked the bootloader of my phone. So how much money do they take to replace the back of the phone and can it come under warranty? and within how many days will they give it back to us? Also is it possible to change the colour of the back (from silver to red)? Is there anyone who broke their phone and tried to replace it? Please then tell what had happened.
I don't think accidental damages are covered under warranty.
harkirat01 said:
I don't think accidental damages are covered under warranty.
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Ok but do you have any idea how much it might cost to replace it?
Sorry I have no idea. Difficult to take a guess. Best would be to call the service centre folks. They'll obviously stress on you bringing in the device but just ask them to give you a rough estimate.