Related
Hi everyone, just got the tablet today and set it up at work, played with it for bit and everthing was working fine.
Got home about 2 hours ago and now when I wake it from Sleep, the touch screen is not responding at all. Have tried everything, power is 98%, plugged into a PC, did the hard reboot, even wiping the data to start setup again. But all to no avail.
The screen isn't responding at all. Its very frustrating as I want to play with it some more!!!
Hope someone has experienced this and can help.
had the same issue once...i turned it off and left it for about 5min...turned it on and the screen works again...
this hasn't occured since then..probably just a system glitch..
Happened to me once, reset the device and it worked. Now it happened again and its been unusable for a day. If it doesn't work tonight, the $hit is going to hit the fan...
Are you stuck at the lock screen immediately after booting because the unlock function doesn't respond to touch? If so, I'm having the same situation. I really hope that waiting a few minutes does the trick...
Edit: even did a full wipe and the thing is still unresponsive. I assume this is a very bad sign. FML.
Have you guys contacted ASUS support? They will probably have you RMA it. How long did you guys have it before this happened? Now I'm worried that mine will do the same thing.
ASUS support did want to RMA my TF that was having this problem. However, after leaving it off for a couple hours, I went to turn it on to wipe out all my account settings and the touchscreen started working again.
I have no explanation for why it started working though. The last thing I did before it was magically fixed was go through the normal shutdown procedure by answering the 'do you want to shut down' using the dock's mouse instead of just holding down the power button. Maybe that made a difference?
Blue_Man said:
Are you stuck at the lock screen immediately after booting because the unlock function doesn't respond to touch? If so, I'm having the same situation. I really hope that waiting a few minutes does the trick...
Edit: even did a full wipe and the thing is still unresponsive. I assume this is a very bad sign. FML.
Click to expand...
Click to collapse
This is what happened to me. Stuck at the lock screen, no touch at all. After 4 days of waiting for Asus to reply to my email and several disconnected phone calls, I have returned it to newegg. Since this item is still out of stock I expect to receive a full refund. Which is fine by me. June 8th, here I come.
Same thing happened to me, just returned it to fry's and was able to avoid the restocking fee. Going to get the galaxy tab come june 8th now instead.
Sent from my Xoom using XDA Premium App
I have weird little quirky things like this happen from time to time with my TF, such as having to hit the power button or lock button twice before it works. I think it might be more of a software issue than anything to be honest. Hoping that future updates will correct all of these issues.
I hope its a software issue....
Found a solution that worked for me. I booted into recovery mode by holding vol down and power. then I selected vol up to enter recovery. Then the exclamation point came up with the android robot. I left it like that for a few minutes then held down the power until it resarted.
It booted up like normal, no data lost. I then restarted for good measure. Came right back up like normal, touch screen and all.
Thanks jdmnash. I followed your instructions and it worked like a breeze. Should make this part of a sticky help thread.
Found a solution
Update: Tried every fix I could identify on the forums as I was also draining the battery as suggested on several forums. After 4 days waiting for the battery to drain, I was able to restart the TF and get active responses to the touchscreen. Unfortunately I had performed a reset and wipe earlier so I am having to reload everything. I am happy to have a functioning TF again, but have serious concerns about this failure and this awkward repair method. Additionally, I have still not had a response from ASUS support from 5 days ago.
Mine is constantly doing this. Randomly.
Its as if the daemon for screen touch detection crashes. The rest of the unit is fine but that stops and the only fix is a power button off, then on.
Something is not right here. Its vanilla out of the box, no extra software just the 13 FW update.
Will 3.1 fix this? Hopefully, as it stands, this will have to be returned. It is not fit for purpose, constantly failing.
same problem
Just picked up mine. Out of the box at a cafe it worked just fine. Brought it home and same problem as everyone else in this thread. Have tried all of the suggestions in this thread (except waiting for the battery to die). Even installed the 3.1 update via SD. Still no joy. Guess I'll try a few more things before returning it. My guess is a problem in the supply chain with the capacitors that detect screen touch. Doubt that it can be solved solely through a software update (or if it can it definitely didn't make it into 3.1)
my touch screen stopped working a week ago while i was at school. and i got really pissed and just kept on rebooting it and after like 5 or 6 reboots it started working. Havent had same problem since.
Hmm... thanks for suggestion. Tried booting it about 5 times but still borked. Draining the battery now as my last attempt before taking it back.
Update: I ran the battery down to zero. Charged it up for 30 mins and now it works again. Hope I don't have to repeat that very often.
BTW, the fastest way I could find to run down the battery was to power on while holding down the volume down button. Then just leave it sitting in that state until it reboots itself and then repeat.
Unstable touchscreen
obi-nine said:
Update: I ran the battery down to zero. Charged it up for 30 mins and now it works again. Hope I don't have to repeat that very often.
BTW, the fastest way I could find to run down the battery was to power on while holding down the volume down button. Then just leave it sitting in that state until it reboots itself and then repeat.
Click to expand...
Click to collapse
Hi , After the battery is zero and then 30 minutes charging, in order to make it work , did you discharge it right after 30 minutes or still you keep it charging ?
I got same problem with my TF which is really a disappointment.. I tried to factory reset, reboot ... but still can't make it work. I have to try this trick by draining the battery to zero. Hopefully, I get advise from all of you for this problem ?
Thanks a lot
Can you guys try using ADW launcher and see if things improve?
I think it did for me.
Hello again everyone, im here with another new problem. Out of the blue.
This is what happens.
-Phone is on
Hold down power
Shut off
-Phone shuts off screen goes blank
5 seconds pass
-Phone boots up... never touch a thing....
WTF?
It will not stay off, no matter the rom, I pulled the batter,SD,SIM nothing will shut it off unless i pull the battery.
I've downgraded the phone with the ace hack kit, ive re-rooted. nothing. I've searched, nothing. Anyone out there got a clue? Cus I dont.
FYI:when the phone rebooted after it flashed the downgrade during re-rooting, the alarm was going off and had the snooze button and everything, no matter what it wouldnt go off. but I just went on with the root process and now its gone, but the phone still wont stay off, something just screwed up!
That's hilarious, and I don't mean that literally. I am laughing though, kind of. Why? Because the same thing just happened to me last night. I know I said the exact same thing you said, possibly more. I have been on the same rom for a week and the only thing I have done was update a couple of apps from the market last night. Nothing else was done. Suddenly I can not power off the phone, it simply shuts off for five seconds and then reboots. I have wiped, restored, and tried flashing and the issue still persists. I am heavily researching and experimenting on what could be the cause for this issue. If I figure it out I will be sure to let you know.
Wolf_2 said:
That's hilarious, and I don't mean that literally. I am laughing though, kind of. Why? Because the same thing just happened to me last night. I know I said the exact same thing you said, possibly more. I have been on the same rom for a week and the only thing I have done was update a couple of apps from the market last night. Nothing else was done. Suddenly I can not power off the phone, it simply shuts off for five seconds and then reboots. I have wiped, restored, and tried flashing and the issue still persists. I am heavily researching and experimenting on what could be the cause for this issue. If I figure it out I will be sure to let you know.
Click to expand...
Click to collapse
Lol that is funny, what apps did you update?
I also have a problem with charging the phone and not sleeping, i was starting to think that it was just finaly getting worst
The only apps that were updated were Battery Monitor widget, Elixir, Xfinity TV, and one more which I can't remember right now. If you do get your phone to shut off, which I have been able to do twice, it may not wish to power back up, which is what mine does now also. (Laughing hysterically now.) Just pull the battery out and put it back in and it will power up. My feelings are that this may have been caused by some kind of update. Possibly from the market or from ATT. I have tried three different roms and it is still doing the same thing. I am about to wipe and restore the phone back to stock and see if it does it still. I will keep you appraised.
Wolf_2 said:
The only apps that were updated were Battery Monitor widget, Elixir, Xfinity TV, and one more which I can't remember right now. If you do get your phone to shut off, which I have been able to do twice, it may not wish to power back up, which is what mine does now also. (Laughing hysterically now.) Just pull the battery out and put it back in and it will power up. My feelings are that this may have been caused by some kind of update. Possibly from the market or from ATT. I have tried three different roms and it is still doing the same thing. I am about to wipe and restore the phone back to stock and see if it does it still. I will keep you appraised.
Click to expand...
Click to collapse
I dunno, I already did that and it did nothing, but I guess its worth a shot for you...
And I dont have any of those apps
If I find something I'll post here
/me shrugs
I am very confused by this, but I will have to try a restore to stock to see what happens. I do find it strange that two different people had this happen to their phones at about the same time and day. I will let you know how things progress later.
Edit: What version of Clock Work Mod recovery do you have installed and which rom were you running? Trying to go through the variables with this issue.
Wolf_2 said:
I am very confused by this, but I will have to try a restore to stock to see what happens. I do find it strange that two different people had this happen to their phones at about the same time and day. I will let you know how things progress later.
Click to expand...
Click to collapse
Yeah it is odd, could be coincidence, could be related, dunno, I dont see how it could be an ATT update when nearly all the roms here have that function disabled. Then again maybe you know something I don't
What did you do to get it to turn off finally? I dunno if I wanna try now that you said it wouldn't turn back on.
Also, what rom where you on when it started, I was on CM nightly #121 or maybe #120 I forget
I just happened to come across this in the general section
http://forum.xda-developers.com/showthread.php?t=1145495
no fix though
I am restoring an old rom and I will try changing the date as someone suggested to see what that does. If it does not work then I will have to wait until later tonight to return the phone to stock and go step by step from there.
Wolf_2 said:
I am restoring an old rom and I will try changing the date as someone suggested to see what that does. If it does not work then I will have to wait until later tonight to return the phone to stock and go step by step from there.
Click to expand...
Click to collapse
Could this have something to do with partitioning the SD card? I think i remember reading that clockwork bricked some phones, is that true?
I believe CWM did have some problems partitioning before. Not sure if it still does. It seems like I have found a fix for myself. I turned off automatic system time and date and reset the date to January 2012. The phone seems to be working like it did before this occured. I will wait until tomorrow and change the date back to automatic and see if the power issue shows back up, but for now it seems ok.
Edit: I changed the time and date back to automatic and it is working like it should again. Did you get yours working again or is it still having problems?
Wolf_2 said:
I believe CWM did have some problems partitioning before. Not sure if it still does. It seems like I have found a fix for myself. I turned off automatic system time and date and reset the date to January 2012. The phone seems to be working like it did before this occured. I will wait until tomorrow and change the date back to automatic and see if the power issue shows back up, but for now it seems ok.
Edit: Did you get yours working again or is it still having problems?
Click to expand...
Click to collapse
This worked for me also.
im still having this phone wont shut off issue as well. i have set it to the same date as u and turned off auto and it still just reboots when trying to turn it off
Try leaving automatic off for a whole day. Then see if it is still having this problem. Also replied to pm but try this first to see if it gets past it and works..
willdo thanks a bunch
BAleR said:
Hello again everyone, im here with another new problem. Out of the blue.
This is what happens.
-Phone is on
Hold down power
Shut off
-Phone shuts off screen goes blank
5 seconds pass
-Phone boots up... never touch a thing....
WTF?
It will not stay off, no matter the rom, I pulled the batter,SD,SIM nothing will shut it off unless i pull the battery.
I've downgraded the phone with the ace hack kit, ive re-rooted. nothing. I've searched, nothing. Anyone out there got a clue? Cus I dont.
FYI:when the phone rebooted after it flashed the downgrade during re-rooting, the alarm was going off and had the snooze button and everything, no matter what it wouldnt go off. but I just went on with the root process and now its gone, but the phone still wont stay off, something just screwed up!
Click to expand...
Click to collapse
I had that problem, but it was the car app. I had to disable it in the settings.
seems this keeps happening more and more to people. i still have yet to solve my issue
well i retried setting the date on the phone but this time i chose 1/1/2011 and now the phone stays off when i turn it off which is nice but now i have to deal with having the wrong date
Hi, a few days ago I bought the tablet, and the keyboard dock station.
Yesterday, I had it on stand by (or sleep mode, don´t know the difference) with the keyboard and then I wanted to use it but it seems dead. I charged it all the night, but it doesn´t starts.
It doesn´t show the asus´s logo.
I'm desperate.
Thanks in advance, Nico.
Same problem here
I ran into the same problem about a week and a half ago. Was using it a bunch with the keyboard and then I couldn't turn it on again. I was able to get it to come when it was off the keyboard by plugging in the power cable. However, when it was on I couldn't get the shut down dialog to come up, holding the power button in would only cause the screen to black out.
I e-mailed ASUS and they suggested I reset it back to factory. Still had the problem. It is currently in repair status at their RMA facility.
My first guess was that it was software related, since other android devices seem to have similar problems, for time to time. However, on a couple of occasions if I pressed the power button in a certain way the unit would turn on or I could get the shut down dialog to show up. I could never get the button to work consistantly, so I sent it in.
For folks who are interested: The tablet was non-rooted or ROM'd. Had 3.1 and the keyboard was running the software update that came with 3.1. The tablet was 40 series based on the serial number. It had been working fine for about a month.
Henry
I've seen this lots on Tegra devices.
Solution: NVFlash another custom recovery.
This even happened to me. During a bad flash that locked up, I pulled the battery and it wouldn't even power on. Nothing. No Bootlogo or anything.
NVFlash mode would still register the device when connected. So I NVFlashed between Stock and Clockwork Mod back and forth (this on my LG G2x)... trying to boot it up in between flashes...
Eventually it booted up and I was able to get into Recovery, where I did a factory reset and flashed a known good rom. All has been well since.
How can I reset it?
I have to try the most possible things to repair it, becouse it isn´t simple to me to send it to RMA, becouse I´m from Uruguay.
I can to power it on! The battery looks in 81%.
What you recommend to do now? Quickly please!,
I do not know how long you'll be able to take on.
How can i reboot it or dont know?
Android Version 3.01
*Edit: Just actualized to 3.1
Hold the power button for 15 seconds until the screen goes off then power it up normally and see if it'll come on. I was thinking maybe it's the Sleep of death bug...
Hi all,
I've had my HTC sensation for about 9 months. I've flashed the phone twice with HD revolution roms. The last flash was conducted about a month ago and is currently running version 3.6.1. Around 2 days ago the phones screen, short cut keys below the screen, power button and volume stopped responding. Upon rebooting the phone the screen and all buttons will respond perfectly normal however. It is only when you turn the screen off or it goes into sleep state automatically after the reboot the screen, shortcut keys, power and volume buttons stop responding again when powered back on. After this the phone needs to have the battery taken out and rebooted before anything can be used again. In this state the phone is completely useless, only being able to be used once the phone has been rebooted and the screen must be prevented from going into a sleep state.
The last form of any sort of software update I can remember before the problem began occuring was updating facebook
I have not tried super wiping and reflashing a new rom yet.
If anyone could suggest something it's highly appreciated.
Regards,
Samuel
I've had the phone quoted by a repairer saying the touch screen needs to be replaced but I don't see how this can be so.
It works perfectly fine on initial boot. It also doesn't explain why all the other buttons cease to work.
Hi Samuel,
by the sound of it I'd say your touchscreen is working fine, I think its more likely that your Android OS has got screwed up a bit at some point. If it was mine I'd do a nandroid backup of your currunt OS, and then superwipe and reflash a fresh installation of ARHD on it. If that doesnt work you can always go back to the nandroid backup you make.
Probably be worth waiting to see what some other XDA members think though.
Good luck with it.
You might check your SD-card for errors.
Okay, so, I know I am not the only one with this issue. At the same time I know not ALOT of people have this issue. Lets get right down to it, I bought a Note I717 from someone who claimed that it was stuck in a bootloop. Well, I turned it one when I got home after doing a factory restore and it came on and stayed on. I thought I had fixed it until the battery died.
Symptoms:
Boots up fine
Stays on for around 2 minutes
Freeze then Reboot
Happens every time. I have tried to restore stock firmware, have tried custom roms. Have rooted it, unrooted it. Battery holds a charge and is perfectly fine. Power button is NOT stuck.
There have been 2 times I have got it to come on and stay on for like 12 hrs then it will freeze and cut off, then start the rebooting sequence all over again. Anybody think they can help me out?
Lemon Kush said:
Okay, so, I know I am not the only one with this issue. At the same time I know not ALOT of people have this issue. Lets get right down to it, I bought a Note I717 from someone who claimed that it was stuck in a bootloop. Well, I turned it one when I got home after doing a factory restore and it came on and stayed on. I thought I had fixed it until the battery died.
Symptoms:
Boots up fine
Stays on for around 2 minutes
Freeze then Reboot
Happens every time. I have tried to restore stock firmware, have tried custom roms. Have rooted it, unrooted it. Battery holds a charge and is perfectly fine. Power button is NOT stuck.
There have been 2 times I have got it to come on and stay on for like 12 hrs then it will freeze and cut off, then start the rebooting sequence all over again. Anybody think they can help me out?
Click to expand...
Click to collapse
whn i had a similar issue, the answer turned out to be that i was overclocking. if you are overclocking/undervolting it can cause random reboots.