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[Q] Screen not responding to touch

Hi everyone, just got the tablet today and set it up at work, played with it for bit and everthing was working fine.
Got home about 2 hours ago and now when I wake it from Sleep, the touch screen is not responding at all. Have tried everything, power is 98%, plugged into a PC, did the hard reboot, even wiping the data to start setup again. But all to no avail.
The screen isn't responding at all. Its very frustrating as I want to play with it some more!!!
Hope someone has experienced this and can help.

had the same issue once...i turned it off and left it for about 5min...turned it on and the screen works again...
this hasn't occured since then..probably just a system glitch..

Happened to me once, reset the device and it worked. Now it happened again and its been unusable for a day. If it doesn't work tonight, the $hit is going to hit the fan...

Are you stuck at the lock screen immediately after booting because the unlock function doesn't respond to touch? If so, I'm having the same situation. I really hope that waiting a few minutes does the trick...
Edit: even did a full wipe and the thing is still unresponsive. I assume this is a very bad sign. FML.

Have you guys contacted ASUS support? They will probably have you RMA it. How long did you guys have it before this happened? Now I'm worried that mine will do the same thing.

ASUS support did want to RMA my TF that was having this problem. However, after leaving it off for a couple hours, I went to turn it on to wipe out all my account settings and the touchscreen started working again.
I have no explanation for why it started working though. The last thing I did before it was magically fixed was go through the normal shutdown procedure by answering the 'do you want to shut down' using the dock's mouse instead of just holding down the power button. Maybe that made a difference?

Blue_Man said:
Are you stuck at the lock screen immediately after booting because the unlock function doesn't respond to touch? If so, I'm having the same situation. I really hope that waiting a few minutes does the trick...
Edit: even did a full wipe and the thing is still unresponsive. I assume this is a very bad sign. FML.
Click to expand...
Click to collapse
This is what happened to me. Stuck at the lock screen, no touch at all. After 4 days of waiting for Asus to reply to my email and several disconnected phone calls, I have returned it to newegg. Since this item is still out of stock I expect to receive a full refund. Which is fine by me. June 8th, here I come.

Same thing happened to me, just returned it to fry's and was able to avoid the restocking fee. Going to get the galaxy tab come june 8th now instead.
Sent from my Xoom using XDA Premium App

I have weird little quirky things like this happen from time to time with my TF, such as having to hit the power button or lock button twice before it works. I think it might be more of a software issue than anything to be honest. Hoping that future updates will correct all of these issues.

I hope its a software issue....

Found a solution that worked for me. I booted into recovery mode by holding vol down and power. then I selected vol up to enter recovery. Then the exclamation point came up with the android robot. I left it like that for a few minutes then held down the power until it resarted.
It booted up like normal, no data lost. I then restarted for good measure. Came right back up like normal, touch screen and all.

Thanks jdmnash. I followed your instructions and it worked like a breeze. Should make this part of a sticky help thread.

Found a solution
Update: Tried every fix I could identify on the forums as I was also draining the battery as suggested on several forums. After 4 days waiting for the battery to drain, I was able to restart the TF and get active responses to the touchscreen. Unfortunately I had performed a reset and wipe earlier so I am having to reload everything. I am happy to have a functioning TF again, but have serious concerns about this failure and this awkward repair method. Additionally, I have still not had a response from ASUS support from 5 days ago.

Mine is constantly doing this. Randomly.
Its as if the daemon for screen touch detection crashes. The rest of the unit is fine but that stops and the only fix is a power button off, then on.
Something is not right here. Its vanilla out of the box, no extra software just the 13 FW update.
Will 3.1 fix this? Hopefully, as it stands, this will have to be returned. It is not fit for purpose, constantly failing.

same problem
Just picked up mine. Out of the box at a cafe it worked just fine. Brought it home and same problem as everyone else in this thread. Have tried all of the suggestions in this thread (except waiting for the battery to die). Even installed the 3.1 update via SD. Still no joy. Guess I'll try a few more things before returning it. My guess is a problem in the supply chain with the capacitors that detect screen touch. Doubt that it can be solved solely through a software update (or if it can it definitely didn't make it into 3.1)

my touch screen stopped working a week ago while i was at school. and i got really pissed and just kept on rebooting it and after like 5 or 6 reboots it started working. Havent had same problem since.

Hmm... thanks for suggestion. Tried booting it about 5 times but still borked. Draining the battery now as my last attempt before taking it back.

Update: I ran the battery down to zero. Charged it up for 30 mins and now it works again. Hope I don't have to repeat that very often.
BTW, the fastest way I could find to run down the battery was to power on while holding down the volume down button. Then just leave it sitting in that state until it reboots itself and then repeat.

Unstable touchscreen
obi-nine said:
Update: I ran the battery down to zero. Charged it up for 30 mins and now it works again. Hope I don't have to repeat that very often.
BTW, the fastest way I could find to run down the battery was to power on while holding down the volume down button. Then just leave it sitting in that state until it reboots itself and then repeat.
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Click to collapse
Hi , After the battery is zero and then 30 minutes charging, in order to make it work , did you discharge it right after 30 minutes or still you keep it charging ?
I got same problem with my TF which is really a disappointment.. I tried to factory reset, reboot ... but still can't make it work. I have to try this trick by draining the battery to zero. Hopefully, I get advise from all of you for this problem ?
Thanks a lot

Can you guys try using ADW launcher and see if things improve?
I think it did for me.

[Q] Transformer Dead?

Hi, a few days ago I bought the tablet, and the keyboard dock station.
Yesterday, I had it on stand by (or sleep mode, don´t know the difference) with the keyboard and then I wanted to use it but it seems dead. I charged it all the night, but it doesn´t starts.
It doesn´t show the asus´s logo.
I'm desperate.
Thanks in advance, Nico.

Same problem here
I ran into the same problem about a week and a half ago. Was using it a bunch with the keyboard and then I couldn't turn it on again. I was able to get it to come when it was off the keyboard by plugging in the power cable. However, when it was on I couldn't get the shut down dialog to come up, holding the power button in would only cause the screen to black out.
I e-mailed ASUS and they suggested I reset it back to factory. Still had the problem. It is currently in repair status at their RMA facility.
My first guess was that it was software related, since other android devices seem to have similar problems, for time to time. However, on a couple of occasions if I pressed the power button in a certain way the unit would turn on or I could get the shut down dialog to show up. I could never get the button to work consistantly, so I sent it in.
For folks who are interested: The tablet was non-rooted or ROM'd. Had 3.1 and the keyboard was running the software update that came with 3.1. The tablet was 40 series based on the serial number. It had been working fine for about a month.
Henry

I've seen this lots on Tegra devices.
Solution: NVFlash another custom recovery.
This even happened to me. During a bad flash that locked up, I pulled the battery and it wouldn't even power on. Nothing. No Bootlogo or anything.
NVFlash mode would still register the device when connected. So I NVFlashed between Stock and Clockwork Mod back and forth (this on my LG G2x)... trying to boot it up in between flashes...
Eventually it booted up and I was able to get into Recovery, where I did a factory reset and flashed a known good rom. All has been well since.

How can I reset it?
I have to try the most possible things to repair it, becouse it isn´t simple to me to send it to RMA, becouse I´m from Uruguay.

I can to power it on! The battery looks in 81%.
What you recommend to do now? Quickly please!,
I do not know how long you'll be able to take on.
How can i reboot it or dont know?
Android Version 3.01
*Edit: Just actualized to 3.1

Hold the power button for 15 seconds until the screen goes off then power it up normally and see if it'll come on. I was thinking maybe it's the Sleep of death bug...

[Q] Liquid Thunderbolt Problem

Hello. First and foremost i am noob, but i fee like i've given this site a fair scrub for my situation and i haven't found anyone in a similar situation. I have an htc thunderbolt, I am not sure about any of the software versions, but i am on verizons network. I recently rooted my phone. The rooting process went fine. I then went on to install the latest version of liquid thunderbolt using rom manager. The install seemed to go fine. IT go to the point where a graphic loaded on the screen. I think its the liquid thunderbolt loading graphic. It's like this vortex-like thing with a bunch of lightening in the middle and then a water drop surrounded by lightening. Either way it's been stuck on this screen for the past 4 hours. What should i do? Is my phone what htey call bricked? If so can i recover from it? Should i just yank out the batter?! PLEASE HELP!

What you are describing is happening to me right now as well. Have you found out any new information. btw My tb has been rooted for 4 months with no troubles. last night i put clockwork mod/rom manager on it went through the process step by step then selected a new rom I think it was from liquid thunder. Now no mater what i do the phone boots up to the htc screen and then to rotating screens just like you described. that's it nothing else. it will not power off without to pulling the battery. i have pulled the sd card. it will not boot into hboot. press down vol. then the power.
thanks,
Jarrad

Hi, this is Jarrad's wife and I have fixed his phone. I was asleep last night when he did this to his phone and he has been up all night working on it. He even went as far as to make me breakfast in bed in order to soften the blow I guess with regard to the information he was about to tell me about his brand new very expensive phone, since he knew it would piss me off. So anyway he had the phone off for about an hour and a half on the charger and stopped messing with it. After he told me his story of what he did to the phone I decided to take a look at it. He told me that when you go into recovery you push and hold the power button and the volume down button at the same time but, this is not true or at least its not what I did to get him to the recovery screen. I was going to turn it on but, forgot he said it had a problem, so after holding down the power button ALONE for about 5 seconds I then pushed the volume down button and held them both together and boom the recovery screen came up. Now it was not a fluke because he then used the wrong recovery option and locked it up again. So, again a pressed the power button ALONE for about 5 seconds and then added the pressing of the volume down control button and boom back to the recovery screen. I hope this works for you the way it worked for me. Good Luck.
Jarrad's Wife Liz

[Q] Stuck on HTC boot logo

Help guys, I just randomly restarted my TITAN to brag about my startup speed (she has a GS2), luckily she went in to get some water. I had updated it with the most recent HTC update two days ago, no problems there. Was developer unlocked without any hacking. I've tried re-rebooting it. It's not booting to recovery with the camera button down too. Theres an option to factory reset if I hold down the volume buttons on boot, but I really want that to be my last option, if it even works at all. Please tell me theres something I can do about this ... my heart is breaking!

try pulling the battery out and then restarting?

Moved to Q&A

Eh ... I did that, heck, i've even let the battery run out too. Plugged to my computer and it shows the charging icon. After a bit, it reboots (expectedly) and gets stuck at th logo all over again. I'm at my wits end. I really don't want to reset it; whether its all my precious data thats preventing me from doing it - or the fact that if it still doesn't work afterwards i'm totally screwed, I don't know.
//Sorry for posting in the wrong forum

Phew. So after about 6 hours of random button holding, battery pulling and facepalming, I decided to factory reset the phone. Funny thing is, as I rebooted and held the volume buttons, the download mode screen popped up! Luckily, since I had just updated the phone about two days ago, not only do I have a restore point, but its a recent one too! So glad.
Now the question, was it the update that caused this problem? I noticed that the OS version remained at 7720 after the update, didn't know what the BL/radio version were previously. Any TITAN owners care to chime in?

I had this exact problem with my Titan just a few weeks ago. I didn't have a restore point unfortunately. But had to go through the whole reset process

Strange screen responsiveness behaviour

Hi all;
I would like an opinion on my issue. I own a LeTV Max X900 since mid-January. Its touch screen has been irresponsive at times for about a month.
I wonder if you guys think this is a software (and I should keep trying to solve it) or a hardware issue (and maybe it's best leaving the phone alone).
Basically, it may stop working all of a sudden. At first I could revive it by rubbing it against my shirt (in order to heat it up, as I suspected it was due to the cold weather in Paris).
Now it's just not working until I do one or a few reboots (holding power + Vol+ & - and then rebooting).
Sometimes simply going into recovery and rebooting works; sometimes i clear data from recovery and it works.... Sometimes I have to reflash any of the stock ROM I have.
Sometimes I leave it and it works after having not worked for a long while (can be hours, even days, once); sometimes i'm using it and I'm just left stranded.
It once totally stopped working for 3 days, then has worked flawlessy for about 2 weeks... and then last week it restarted with this behaviour but it was not too frequent and only out in the cold. Now I can't have a full day without this problem, even inside my house.
Interestingly, it can also be unresponsive even in the recovery menu, so I suspect this is hardware, but I would like a second opinion.
I have never rooted it or done anything other than updating the stock ROMs, either from recovery or from the Update menu, as advised by the manufacturer.
I would be glad to read your opinions.