Random reboots - HTC Sensation

I have random reboots, I tried removing the SIM and SD card but it didn't help.
Reboots are completely random, I've attached a picture of the log file below.
Sensation has never been rooted before and is on stock rom and kernel.

I don't understand the log, but couple things to do;
-Make sure battery is firmly on the spot. (Usually this causes reboots)
-Try another ROM, see if reboots occur

Nicx59 said:
I don't understand the log, but couple things to do;
-Make sure battery is firmly on the spot. (Usually this causes reboots)
-Try another ROM, see if reboots occur
Click to expand...
Click to collapse
The battery isn't the problem.
It's on STOCK ROM and KERNEL. The device has been replaced but the problem still occurs.

Falco33 said:
The battery isn't the problem.
It's on STOCK ROM and KERNEL. The device has been replaced but the problem still occurs.
Click to expand...
Click to collapse
It seems to me that your 2nd CPU core might be the culprit, altough i dont fully understand the log either...
Are you able to call CPU intense programs like antutu Benchmark without having a reboot? Well, i think you can, since you say they are completely random!? But give it a shot to cut things down...
Gesendet von meinem HTC Sensation Z710e mit Tapatalk 2

I think you have a battery problem.
I think you have Battery problem, I have the same problem and chage the battery an now everything ok.
try Anker

xaviormen said:
I think you have Battery problem, I have the same problem and chage the battery an now everything ok.
try Anker
Click to expand...
Click to collapse
I've replaced the battery before and it didn't fix the problem.
Sent from my HTC Sensation using xda app-developers app

Related

[Q] Are you kidding me?

Why are our sensations rebooting like crazy these days?At first, I thought it was just my phone,but soon realized everyone has the same issue.
No matter what ROM I install, my phone turns off randomly. Whats going on? Someone please help if they have a solution cos I am seriously beginning to hate my sensation.
It has been about a year since most sensations were bought...
That's 500 charging cycles and for some batteries that's enough
Take your battery out and see if it got swollen or some liquid oily marks are visible, or even tiny silvery cracks.. those indicate the battery is dying.
Sent from my HTC Sensation using xda premium
Raven2k said:
It has been about a year since most sensations were bought...
That's 500 charging cycles and for some batteries that's enough
Take your battery out and see if it got swollen or some liquid oily marks are visible, or even tiny silvery cracks.. those indicate the battery is dying.
Sent from my HTC Sensation using xda premium
Click to expand...
Click to collapse
Could this reboots be caused by bad radio or firmware? I am getting them too, pretty often and the story is same - different roms, nothing changed.
Have you tried This or This?
bosslabs said:
Why are our sensations rebooting like crazy these days?At first, I thought it was just my phone,but soon realized everyone has the same issue.
No matter what ROM I install, my phone turns off randomly. Whats going on? Someone please help if they have a solution cos I am seriously beginning to hate my sensation.
Click to expand...
Click to collapse
Need more information. Are you overclocking too high? Undervolting? Flashing back and forth between kernels without reverting some of the files they change? Mixing 3.32/3.33 firmwares and ROMs? Matching radio/RIL combos? Restoring old data through Titanium Backup? There's a whole bunch of stuff that could cause reboots TBH.
Have you tried running stock (firmware, kernel, ROM, radio) for a few days to see if the reboots keep coming? If they do, then it's your hardware and you should look into warranty if you still have one. If not, then it's something you're doing during your setup process.
I've just been running rooted stock ICS lately and my phone has been incredibly stable. I did get some reboots last week, but it turns out they were caused by the recent update to Google Maps. I uninstalled the updates and the problem went away.
Had mine a year and never had reboot issues!
You know what I love most about this thread?
The complete lack of usefull information like logcats, last_kmsg, and other logs as well as kernel info, firmware info, UV status/OC status.
@OP get those things then we can help more
My guess is you've updated your gmaps. Anything that uses any oart of gmaps/location service is fubared on the last update.
Thanks guys for the replies. Well as suggested I have formated my sd card,super wiped (using ARHD superwipe script) and installed the viper 1.1 ROM.So far no reboots, and I will not update google maps.Have been changing ROM's like crazy, so this must have messed up my phone. I will post logcats and other info if I get reboots now.
Again thanks for all your inputs guys, was about to throw away my phone.
Upgrade your battery to the anker battery. Its like £11 from amazon.co.uk
Sent from my HTC Sensation using xda app-developers app
8 quid, received today. Anker from Amazon UK.
Sent from my HTC Sensation using Tapatalk 2
That problem was driving me nuts every time I used maps or navigation. Uninstalled the update and all was well again.
-I updated latest Gmap and my xe reboot issue too, i use titanium backup restore to previous Gmap and problem is gone..
-Anyway it's time for me get an Anker Battery as spare...

[SOLVED] Phone restarts regularly on every rom

Hi everyone, my desire s is acting strange since few days back.. it keeps on restarting for no reason. At first I thought its due to kernel updates to modified kernel 3. But then I installed reaper gingerbread. It restarted when I opened camera.
Then I installed Nik's project x . Still same problem sometimes when I open camera or other heavy application.
It restarts continuously 5-6 times without completely booting and battery drains to 10-15% from 80-90% within 5 minutes..
I've not got this problem when in charging mode..
I'm now using ice_ds 4.3
If anyone have same problem before , is there a solution to this?
Thanks in advance..
Sent from my HTC Desire S using xda app-developers app
I think it's my Battery problem. Now it restart as soon as I unplugged the power cable.
I didn't find a way to close this thread,
Could anyone tell me how do I close this thread ?
Just add [Solved] to the front of the title, then people will know (edit the first post)
Sent from my Desire S
uktel3315 said:
Hi everyone, my desire s is acting strange since few days back.. it keeps on restarting for no reason. At first I thought its due to kernel updates to modified kernel 3. But then I installed reaper gingerbread. It restarted when I opened camera.
Then I installed Nik's project x . Still same problem sometimes when I open camera or other heavy application.
It restarts continuously 5-6 times without completely booting and battery drains to 10-15% from 80-90% within 5 minutes..
I've not got this problem when in charging mode..
I'm now using ice_ds 4.3
If anyone have same problem before , is there a solution to this?
Thanks in advance..
Sent from my HTC Desire S using xda app-developers app
Click to expand...
Click to collapse
I get this too on all custom ROMS.. sometimes if I knock the phone a certain way it resets.. so it must be hardware related.
Can you let me know what your 'SOLUTION' is? All I see if the cause. Thx
Ziplock9000 said:
I get this too on all custom ROMS.. sometimes if I knock the phone a certain way it resets.. so it must be hardware related.
Can you let me know what your 'SOLUTION' is? All I see if the cause. Thx
Click to expand...
Click to collapse
Dudeeee read the 2nd post?
Sent from my HTC Desire S
Ziplock9000 said:
I get this too on all custom ROMS.. sometimes if I knock the phone a certain way it resets.. so it must be hardware related.
Can you let me know what your 'SOLUTION' is? All I see if the cause. Thx
Click to expand...
Click to collapse
my solution: buy new battery :laugh:
Put a bit of paper between the battery and the holder clip, that fixed it for me to keep the battery in place.

HELP! Battery indicator automatically increasing without charging..

My lil' bro's GT2-P3110's battery indicator/notification became weird, it was started last night. The battery indicator/notification was increasing automatically without charging it. I've tried rebooting the device but it keeps on increasing. After rebooting, the battery indicator was 40% but after a few seconds it will increase until it reached 100%. It was frustrating because it didn't know what is the real battery status of the device. =(
I hope anyone can I help me out. Thanks in advance!
Are you on a stock rom ?
n0is said:
Are you on a stock rom ?
Click to expand...
Click to collapse
Yes, I'm using stock ICS 4.0.4. Any solution that might help?
Thank you.
Did you try to format the tab?
It may works
Enviado desde mi GT-S5570 usando Tapatalk 2
moliverac8 said:
Did you try to format the tab?
It may works
Enviado desde mi GT-S5570 usando Tapatalk 2
Click to expand...
Click to collapse
Thank you for your suggestion..I've already done factory-reset for the tab, but the problem is still there. Battery indicator still keeps on increasing. =(
standard thing to try whenever battery does weird stuff is use it till it shuts off, then WHILE TURNED OFF recharge completely and leave there for like 30 minutes after fully charging to make sure its "topped off" then see if the problem persists.
try hard reset or anther rom
daniel644 said:
standard thing to try whenever battery does weird stuff is use it till it shuts off, then WHILE TURNED OFF recharge completely and leave there for like 30 minutes after fully charging to make sure its "topped off" then see if the problem persists.
Click to expand...
Click to collapse
Thank you for your suggestion. I will do what you've suggested, I'll post the result if it will solve the problem. =)
anntom said:
Thank you for your suggestion. I will do what you've suggested, I'll post the result if it will solve the problem. =)
Click to expand...
Click to collapse
I've done what you have suggested but the problem is still there. =(
anntom said:
I've done what you have suggested but the problem is still there. =(
Click to expand...
Click to collapse
Is this a rooted device? If not, have you contacted Samsung for support?
LeftyGR said:
Is this a rooted device? If not, have you contacted Samsung for support?
Click to expand...
Click to collapse
The GT was not rooted. I haven't contact Samsung yet. sigh
anntom said:
The GT was not rooted. I haven't contact Samsung yet. sigh
Click to expand...
Click to collapse
Being unrooted has that one major advantage. Calling for support could lead to a manufacturer warranty replacement if they can't figure it out. Whatever you do/figure out, plz report back. Good luck!
My friend is having the same issue with his tab 2. He gave it to the service station. They simply flash the latest firmware and gave it back. The problem still remains the same. Even doing a factory hard reset hasn't solve the issue.
Sent from my GT-N7100 using xda premium
I've had the same issue in the past. I cant remember how I fixed it but I think you should get rid of the issue by deledit the battery atats from recovery, whiping dalvik and fixing permission. This of course would require a rooted tab. If you are not rooted the contact samsung.
Sent from my GT-P3100 using XDA Premium HD app
This was happened to my phone too.
You're USB Port is damaged. You need the replace it.
same Issue occured today
i also faced the same issue today... tried to analyze it... here are my observations
1) the battery was fine cuz i played dead trigger,wild blood and dead space for 1 hr and then played 1080 p videos for 45 min to see if battery has given up..
that wasnt the case
2) Factory reset/ data in stock unrooted rom dosent help...
3)After the battery reaches 100% and if u restart the tab. it will start from 3 or 4 % and increase again... basically i think battery level goes above 100% ( yeah i know it sounds weird) and on restarting it will see 104% as 4%...
4) usb OTG was working fine so i can't find the fault the usb.. and the tab was registering charging ( the green line in battery stats) on plugging in the charger....
So i concluded that maybe there is something wrong with software rom/kernel in the system...
Anyhow I gave it to the service center... hope this gets solved soon :fingers-crossed:
Update : The motherboard had to be replaced... Seems the charging port damage cause fits in... So anyone facing this problem has high chances the charging port is damaged even if it might work fine

[Q] HTC Sensation Keeps Shutting Off by Itself

A very good day to everyone.
I have been using my HTC Sensation for a year and a half already and recently it's starting to crank up.
It started last week when I was using my phone when suddenly it just switched off by itself and no matter how I attempted to switch it back on again it would boot up to the lock screen page and baam, it shuts off again. It doesn't restarts by itself or anything, it just simply switches off and no, I am unable to switch it on again. The only time I am able to do so again is when I plug it into a power source, that is when it would finally be able to start up.
At first I thought that it wasn't something big until recently it started occuring more frequently and I noticed that it only occurs whenever I have my 3G switched on. If I'm plugged in, my phone would still be working without switching off even though I have my 3G switched on. But when I unplug it from its power source, I'll be able to use it with 3G on for a good 20-30mins or even lesser at times and there it goes shutting off by itself again. What actually got me dumbfounded is how I can be having 80% of battery power when this happens.
I have tried the using a card/paper as a wedge for the battery so that it connects better but to no avail even though I have noticed that indeed, my battery seems to have some extra allowance for it to fidget about within the confinements of the spot which is allocated for the battery. I have tried the switching the phone's data usage to GSM only as well as switching it to WCDMA only but both still didn't work. I have also done a factory wipe which didn't work, super wiped it before flashing ARHD once again which didn't work as well.
To make things worse, my phone is not covered under warranty anymore and my only last hope is that the problem lies with my phone's battery rather than the PCB board which is why I'm putting all my hope on the Anker battery which stocks would only come in next Monday which I don't wanna spend on only to find out that it's not gonna be able to save my phone from its miserable plight...
This is my phone's setup:
Android Version 4.0.3
Sense Version 3.6
Software Number - Android Revolution HD 6.8.0 XE by mik1986
Kernel Version - 3.0.16-g31a4fc7 [email protected] #1 SMP PREEMPT
Baseband Version - 11.76A.3504.00P_11.24A.3504.31_M
I'm really desperate to find a solution to this so if there's anyone of you who has faced this issue/solved this issue please enlighten me as to what I can do, any/all help would be greatly appreciated.
Try other Roms..yrs might be unstable...
Sent from my HTC Sensation XE with Beats using xda-titanium app
I've tried other ROMS already but it still force shuts itself whenever my phone's 3G is switched on. Any solutions?
seems like a radio problem ..reflash the firmware you are having or ..flash 3.33/3.32 universal firmware from kohr-ah firmware thread in sensation development section
once done ..get getril app ..open it and flash proper ril for the firmware if you not having matching ril
I've been using the 3.33 firmware for quite a while already but it's still not working. :/
Sorrowed said:
I've been using the 3.33 firmware for quite a while already but it's still not working. :/
Click to expand...
Click to collapse
Reflash it and see ...
Sent from my Nexus 7 using xda premium
ganeshp said:
Reflash it and see ...
Sent from my Nexus 7 using xda premium
Click to expand...
Click to collapse
I'd add to that to reflash it using a fresh download of the firmware file. It's possible (though slightly unlikely) that you have a tiny corruption of your existing firmware file so reflashing it might just put the same error back. I say that's unlikely because errors in the radio file of firmware would likely be causing you bigger problems than you are saying. But a new download and fresh flash won't hurt.
Or try switching to the 3.32 firmware (They aren't much different) just to see if it makes a difference. If not you can at least rule that out.
Just a head's up though, after you flash a new firmware file, reboot into recovery and wipe cache and dalvik or you will likely just get a bootloop at the boot animation when trying to start it the first time.
I had the same problem - the battery was broken, had to buy a new one, search for "Anker" on amazon
It would help a lot of we had your last_kmsg file. To get the file, you can use this app: https://play.google.com/store/apps/details?id=net.solarnz.apps.lumberjack. Get the last_kmsg file RIGHT AFTER your phone shuts down and turns back on so we can see what made it shut down. Then, attach the file to your first post so we can see it
ganeshp said:
Reflash it and see ...
Sent from my Nexus 7 using xda premium
Click to expand...
Click to collapse
I've tried reflashing the 3.33 firmware but it keeps telling me that the installation has been aborted.
Skipjacks said:
I'd add to that to reflash it using a fresh download of the firmware file. It's possible (though slightly unlikely) that you have a tiny corruption of your existing firmware file so reflashing it might just put the same error back. I say that's unlikely because errors in the radio file of firmware would likely be causing you bigger problems than you are saying. But a new download and fresh flash won't hurt.
Or try switching to the 3.32 firmware (They aren't much different) just to see if it makes a difference. If not you can at least rule that out.
Just a head's up though, after you flash a new firmware file, reboot into recovery and wipe cache and dalvik or you will likely just get a bootloop at the boot animation when trying to start it the first time.
Click to expand...
Click to collapse
I've tried this method of yours as well but apparently it tells me the same thing when I try to flash the firmware. "Installation aborted" and I don't know why is this happening...
stanix.de said:
I had the same problem - the battery was broken, had to buy a new one, search for "Anker" on amazon
Click to expand...
Click to collapse
I've found a seller over here in my country who I'm going to be meeting tomorrow and finally test it out as to whether has it been my battery's problem or is it just my hardware being faulty. Will test it out and let you know of the end results, thanks mate!
android1234567 said:
It would help a lot of we had your last_kmsg file. To get the file, you can use this app: LumberJack(Had to change due to my account lacking the minimum requirement of 10 posts before I can post a link) Get the last_kmsg file RIGHT AFTER your phone shuts down and turns back on so we can see what made it shut down. Then, attach the file to your first post so we can see it
Click to expand...
Click to collapse
But after it shuts down I have to connect it to a charger before I can switch it on again, would that affect the log?
Sorrowed said:
But after it shuts down I have to connect it to a charger before I can switch it on again, would that affect the log?
Click to expand...
Click to collapse
No, it would not.
Thanks for all the help guys, got myself a new Anker battery and apparently that seems to have solved the problem so far... It has yet to shut off on me or anything for the past 6 hours with my 3G switched on throughout.
Sorrowed said:
Thanks for all the help guys, got myself a new Anker battery and apparently that seems to have solved the problem so far... It has yet to shut off on me or anything for the past 6 hours with my 3G switched on throughout.
Click to expand...
Click to collapse
Same here! Just got mine today.. Had axactly the same problems! No shutdowns so far! Mine was also 1.5 years old! Happy it was only the battery!:laugh:
TTime_007 said:
Same here! Just got mine today.. Had axactly the same problems! No shutdowns so far! Mine was also 1.5 years old! Happy it was only the battery!:laugh:
Click to expand...
Click to collapse
Definitely! Thank goodness it was just the battery otherwise there goes a great phone. Not to mention that with the anker battery it has a greater and better lifespan!
TTime_007 said:
Same here! Just got mine today.. Had axactly the same problems! No shutdowns so far! Mine was also 1.5 years old! Happy it was only the battery!:laugh:
Click to expand...
Click to collapse
My situation is identical to yours. 1,5 years old, constantly rebooting, after reboot the battery power drops to 4%. If it's connected to the power cord it works normally. Already ordered Anker battery and I'll see what happens.
If I look closely, I can see that my battery is a little bloated and not completely flat. Did anybody else noticed that?
So I guess all of this should be written on HTC Sensation FAQ page since it's not a bug, but a feature...

[Q] Sudden shutdown

I have a problem with my sensation for a few weeks already. It will suddenly shutdown without any warning or whatsoever after I used apps for a few minutes even my battery is high. After I booted my sensation to sim card password, the battery suddenly drops to 3% then shutdown again before I able to key in my sim card password. I have found a similar thread at the Galaxy S II thread: http://forum.xda-developers.com/showthread.php?t=1814466 but not sure it's my battery problem or hardware problem. I have already rooted my device and currently running on Carbon Rom for sensation. Previously I am using albinoman887's CM10.2 rom also facing the same problem. Anyone facing this problem or found solution to this problem?
imationyj said:
I have a problem with my sensation for a few weeks already. It will suddenly shutdown without any warning or whatsoever after I used apps for a few minutes even my battery is high. After I booted my sensation to sim card password, the battery suddenly drops to 3% then shutdown again before I able to key in my sim card password. I have found a similar thread at the Galaxy S II thread: http://forum.xda-developers.com/showthread.php?t=1814466 but not sure it's my battery problem or hardware problem. I have already rooted my device and currently running on Carbon Rom for sensation. Previously I am using albinoman887's CM10.2 rom also facing the same problem. Anyone facing this problem or found solution to this problem?
Click to expand...
Click to collapse
The most likely cause is the battery. Check it out with another one. You yourself mention that you face the same issue on another ROM.
Sent from whatever isn't something to be locked at, the thing is that it is sent.
imationyj said:
I have a problem with my sensation for a few weeks already. It will suddenly shutdown without any warning or whatsoever after I used apps for a few minutes even my battery is high. After I booted my sensation to sim card password, the battery suddenly drops to 3% then shutdown again before I able to key in my sim card password. I have found a similar thread at the Galaxy S II thread: http://forum.xda-developers.com/showthread.php?t=1814466 but not sure it's my battery problem or hardware problem. I have already rooted my device and currently running on Carbon Rom for sensation. Previously I am using albinoman887's CM10.2 rom also facing the same problem. Anyone facing this problem or found solution to this problem?
Click to expand...
Click to collapse
I'v just bought a new xe and had the same problem, wedging a clip of paper did the trick for me
HTC Venom said:
I'v just bought a new xe and had the same problem, wedging a clip of paper did the trick for me
Click to expand...
Click to collapse
Hi, Thanks for the reply. May I know is it put a paper on top of the battery to make it stick more to the bottom? Btw, I also faced battery drain problem. The battery percentage drains very fast even I just using normal apps like Facebook. The battery percentage drops 2% at a time.
imationyj said:
Hi, Thanks for the reply. May I know is it put a paper on top of the battery to make it stick more to the bottom? Btw, I also faced battery drain problem. The battery percentage drains very fast even I just using normal apps like Facebook. The battery percentage drops 2% at a time.
Click to expand...
Click to collapse
first to see whats draining your battery you need to get wake lock programs from appstore
2nd 2% for one minute of facebook on a mobile device is very normal , I have a newer HTC One X phone drops 5% just to check facebook for one minute on mobile network data
I've had the same problem and putting a piece of paper behind the battery solved it.
About the battery drain, I recommend you to download Gsam battery monitor and see if certain apps drain battery more than it supposed to. 2 percents per minute is really fast. You may also try to reinstall your kernel with different settings.
Sent from my HTC Sensation XE with Beats Audio Z715e using xda app-developers app
HTC Venom said:
first to see whats draining your battery you need to get wake lock programs from appstore
2nd 2% for one minute of facebook on a mobile device is very normal , I have a newer HTC One X phone drops 5% just to check facebook for one minute on mobile network data
Click to expand...
Click to collapse
But the battery drops 2% in less than 30 seconds when I use apps even I'm not using wifi or mobile networks. Last time it didn't drain as fast as now.
ItayPBM said:
I've had the same problem and putting a piece of paper behind the battery solved it.
About the battery drain, I recommend you to download Gsam battery monitor and see if certain apps drain battery more than it supposed to. 2 percents per minute is really fast. You may also try to reinstall your kernel with different settings.
Sent from my HTC Sensation XE with Beats Audio Z715e using xda app-developers app
Click to expand...
Click to collapse
Will try it as soon as possible. Thanks for the suggestion. :fingers-crossed:
By the way, I have a question here. Why my version-main is 9.99.999.999? Is there any problem with it? I have tried using the Gsam battery monitor and found out that my kernel drains up quite a lot. After I have change the kernel then the kernel is not the main problem already but now my phone radio is draining 5X% or 6X% of my phone battery. Is that normal? I attached the getvar in the attachment.
imationyj said:
By the way, I have a question here. Why my version-main is 9.99.999.999? Is there any problem with it? I have tried using the Gsam battery monitor and found out that my kernel drains up quite a lot. After I have change the kernel then the kernel is not the main problem already but now my phone radio is draining 5X% or 6X% of my phone battery. Is that normal? I attached the getvar in the attachment.
Click to expand...
Click to collapse
try reflashing the latest RUU and then see
HTC Venom said:
try reflashing the latest RUU and then see
Click to expand...
Click to collapse
Found this: http://www.androidruu.com/index.php?developer=Pyramid from: http://forum.xda-developers.com/showthread.php?t=2140870
I'm confused, which RUU should I choose? By the way, I'm from Malaysia.
How about battery? Its original or old battery?
Sent from my HTC Sensation Z710e using Tapatalk
Leon212012 said:
How about battery? Its original or old battery?
Sent from my HTC Sensation Z710e using Tapatalk
Click to expand...
Click to collapse
It's original battery. I just change the battery to Anker battery yesterday. Until now there is still no problem that I faced before. :victory:
was previously using CM10.2 ROM, but when I switched to 3.1.3 Vipers never been. I suspect the fault Kernel
---------- Post added at 10:07 PM ---------- Previous post was at 10:00 PM ----------
imationyj said:
It's original battery. I just change the battery to Anker battery yesterday. Until now there is still no problem that I faced before. :victory:
Click to expand...
Click to collapse
I do not think the original battery. Because I'm using 1.6.3 Vipers Vipers and 3:13. Not because of the battery, it happens when flash CM10.2, Vipers ROM back now. Everything has ended
vietcad1977 said:
was previously using CM10.2 ROM, but when I switched to 3.1.3 Vipers never been. I suspect the fault Kernel
---------- Post added at 10:07 PM ---------- Previous post was at 10:00 PM ----------
I do not think the original battery. Because I'm using 1.6.3 Vipers Vipers and 3:13. Not because of the battery, it happens when flash CM10.2, Vipers ROM back now. Everything has ended
Click to expand...
Click to collapse
Hmm.. Last time I did flash Viper rom, but it drains my battery quite quickly.

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