Go sms pro private box: not working cause of the +1 area code - General Questions and Answers

Dear all,
I am having some big trouble with go sms pro private box. I have the paid version. I added from my contacts all the contacts that I want to be private. It happened that when some of those contacts text me the message and notification are correctly private, while for others they are received in the normal folder (and have a standard notification). I double checked and the contact name and number were correctly displayed on the list of private contacts but the text appears in the normal received text message list. Only one slight difference: the number saved in the contact list is always different from the number on the received text underneath the name, and the difference is related to the international american area code. I was not able to figure out exactly which is the problem but basically sometimes I receive messages with the right name but the number (lets say 999-999-9999) shows up as any of these three
999-999-9999
1999-999-9999
+1999-999-9999
So basically if I save my number as 999-999-9999 sometimes I dont get it on the private box and it shows up with the rite name and with 1999-999-9999 or +1999-999-9999. Very wierd. And things got more complicated: I did a trial with my roomie: if I save his number as 999-999-9999 his texts do not go into the private box, and they show up with his name and 1-999-999-9999 underneath it. If I save instead my roommate number in my contacts as +1999-999-9999, in that case his text shows correctly up in the private box but with NO NAME on it!! So I cant do this since I have no clue who is texting me and I have to search everytime who that text refers to. I am driving crazy. Nobody had experience with this?
Thanks
A.

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