Unable to update past 3.2 - Samsung Galaxy Tab Plus

Hi everyone,
I recently brought in my galaxy tab for repairs, the back was heating up and there were random reboots happening. When I got the tab back, they had apparently replaced the battery.
I noticed since I got it back, that the android firmware is not updating as it usually does when I do a factory reset, I had it always on 4.0 (I think). I also noticed since I got it back that there is more memory on it? Perhaps they changed the memory too...
When I try to manually check for updates it says there are no updates available.
My tab is stuck on gingerbread 3.2, and needless to say, does not operate as well as it should.
I wanted to get your opinion on this before I bring it back to futureshop.
I cannot even run some apps well without lagging and force closes. This shouldn't be stuck on 3.2 as far as I know.
It has been 3 days now and no update. I am installing Kies and apparently Kies cannot provide updates until after Oct 13th, due to server maintenance. I am hoping this is the issue...
I have no root or anything on my device.

Related

How to Remove Cyanogenmod7

I installed a Cyanogenmod7 nightly build a few weeks ago, and it was working fine until last night.
The first problem I noticed was that I could no longer update Swype, which really bothered me because I think it is very useful. The next problem I noticed was that whenever I opened an application that used the keyboard, it would force close. The next time I rebooted my phone, almost everything force closed on startup.
Although I have really enjoyed using it, I think it is time for me to return to stock to not have to worry about my phone constantly breaking.
How would I go about completely reflashing my phone so that it would be as if I just opened it?
Thanks in advance!
Correct me if I'm wrong, but it should be as simple as ODIN back to stock and update through kies mini.
The only thing I'm worried about is that I installed a new kernel when I switched to Cyanogenmod. Does this affect anything?
http://forum.xda-developers.com/showthread.php?t=1191094 is what I use. it's stock kb1 2.2

lag question

first off, I am new to the G3. I bought one used (in mint condition) and it had 5.0.1 on it. I loaded all my settings and apps that I typically use and to me it worked great...No huge amounts of lag...it was actually pretty smooth. Well when I installed TWRP, it wouldnt boot...it would get security boot error (or something like that)
So then I had to restore to stock...which downgraded it to 4.4.2 and I set up all my stuff on kitkat because the day I downgraded, it wasnt seeing the OTA update. Well the next day the OTA finally came through for 5.0.1...so I took it and when it it got done installing, this time, there was noticeable lag. Mostly from opening the app drawer...opening every time was a stuttering mess...also alot of the times scrolling screens.
I have read this phone is notorious for lag...but my original use with 5.0.1 wasnt bad...it was only after I downgraded to kitkat and then took the OTA.
should I have took the OTA, then factory reset, and then set it up? Maybe having everything setup on 4.4.2 and then taking the OTA caused the lag?
any help would be apprecaited...and I dont want to switch launchers...I always like to use the one that comes stock with the brand of phone.
thanks for any and all help.
joho5 said:
first off, I am new to the G3. I bought one used (in mint condition) and it had 5.0.1 on it. I loaded all my settings and apps that I typically use and to me it worked great...No huge amounts of lag...it was actually pretty smooth. Well when I installed TWRP, it wouldnt boot...it would get security boot error (or something like that)
So then I had to restore to stock...which downgraded it to 4.4.2 and I set up all my stuff on kitkat because the day I downgraded, it wasnt seeing the OTA update. Well the next day the OTA finally came through for 5.0.1...so I took it and when it it got done installing, this time, there was noticeable lag. Mostly from opening the app drawer...opening every time was a stuttering mess...also alot of the times scrolling screens.
I have read this phone is notorious for lag...but my original use with 5.0.1 wasnt bad...it was only after I downgraded to kitkat and then took the OTA.
should I have took the OTA, then factory reset, and then set it up? Maybe having everything setup on 4.4.2 and then taking the OTA caused the lag?
any help would be apprecaited...and I dont want to switch launchers...I always like to use the one that comes stock with the brand of phone.
thanks for any and all help.
Click to expand...
Click to collapse
Always after doing an major update factory resetting is always recommend
Sent from my iPhone using Tapatalk

Bootstrap Failed....

Running totally stock on 5.1.1 (N920PVPU2A0I6). Starting about an hour ago I'm getting a pop-up saying "Bootstrap Failed...".
Phone is unresponsive and reboots by itself.
Thoughts?
late,
Coz
*EDIT: Factory reset didn't solve it.....correction, 3rd attempt at factory reset seems to have solved it. But I would love to know what initially caused the situation.
Same
Sent from my SM-N920P using XDA Premium HD app
pbedard said:
Same
Sent from my SM-N920P using XDA Premium HD app
Click to expand...
Click to collapse
The only thing that updated/changed this morning was an update (I believe) for Sprint Zone.
late,
Coz
Well that didn't work....after about an hour of it running without issue, I'm getting the Bootstrap Failed... message again and it's restarting.
late,
Coz
Update....phone has been stable (no re-boots, lock-ups, etc.) for the past few days. I occasionally get the pop-up message stating, "bootstrap failed..." but it doesn't seem to impact the performance of the phone from what I can tell.
late,
Coz
Mine keeps doing it oh well
Sent from my SM-N920P using XDA Premium HD app
My phone just started doing this today. Also a Sprint Note 5. No software updates installed recently... most recent was the Sprint and Samsung updates for Samsung Pay, which I did set up-- but I did that day 1. Right before the problem started happening, the phone rebooted itself, and it hasn't been well since. I checked aLogcat, but nothing gets logged there. After a few of the "Bootstrap failed..." toasts, the phone just becomes unresponsive and I have to hard shutdown. The only thing that I can think of that I've done differently today was plug my phone into my laptop to charge it earlier. I don't think I'd ever plugged it into my laptop before.
Hopefully somebody can pin down the cause of the problem here. I'm surprised that aLogcat doesn't show anything, which makes me wonder if it's some Knox issue...
U have to use root explorer and go to carier/itson delete that folder it will make your phone faster but u need to power it off for like 20 mins afrer u delete it
Sent from my SM-N920P using XDA Premium HD app
pbedard said:
U have to use root explorer and go to carier/itson delete that folder it will make your phone faster but u need to power it off for like 20 mins afrer u delete it
Sent from my SM-N920P using XDA Premium HD app
Click to expand...
Click to collapse
I'm curious as to why you suggest deleting that folder? What exactly will that fix? Details please before you suggest to a member to just delete something.
late,
Coz
The reboots i saw it mentioned.
Sent from my SM-N920P using XDA Premium HD app
Same problem, I have stock Sprint Note 5 with Samsung Pay updated and activated. Worked fine for a few days then all of the sudden I started getting "Bootstrap Failed" and my phone is unresponsive and/or data connection stops functioning forcing me to restart.
Is Sprint/Samsung aware of this issue and working on a fix? Very annoying. I've uninstalled all updates to Sprint Zone, force stopped and cleared data for Sprint Zone which appeared to help for a couple days, but now it's back again.
Has anyone had any luck with hard / factory reset? I don't want to go through the hassle of backing everything up, wiping it clean and reinstalling everything if at the end of the day it doesn't make a difference.
After a few more lock ups and reboots yesterday, my phone started behaving normally again, but just now I saw another "Bootstrap failed..." toast, so clearly the problem has not gone away. It hasn't locked up again on me yet, so maybe I'll be okay for a while. The only references I've seen to this error have all pointed to the Sprint Note 5, and most have mentioned Samsung Pay, so I suspect it's an issue there. Whether or not Samsung/Sprint are aware of it, I don't know.
I've also read it may or may not have something to do with Sprint Zone. I would agree it's purely due to the recent Samsung Pay update as I've had the Note since launch day and only noticed this after activating and updating Samsung Pay late last week. Before that I used the phone for nearly a month with no issues whatsoever.
While my phone hasn't locked up or rebooted by itself, I still get the "bootstrap failed..." occasionally.
I too think it was associated with the Sprint Zone and/or Samsung Pay update.
late,
Coz
I have only seen it once. Im fully stock to latest update. It happened to me after i noticed i had no data connection showed full lte but i had nothing opened up sprint zone and tried to refresh showed error. Then bootsrtap failed, have not seen it since
Sent from my SM-N920P
Bootstrap failed
It started happening to me after my fingerprint recognition failed, and I could not remember my backup password.
Just started happening to me a few days ago. completely stock sprint phone with the latest update (samsung pay). I noticed that right after the message PRL update began. After that and updating the profile, i havent seen the message.
Any updates on this? I went into Best Buy this weekend and had Samsung Experience store re-flash the OS to the phone, uninstalled Sprint Zone, uninstalled Samsung Pay updates, and force stopped Samsung Pay Framework. It worked fine for a few days but it started showing "Bootstrap failed" again. While it doesn't freeze up like it did the first time I received that message, in general the connectivity seems spotty (I'll show I'm connected to Wifi but nothing shows up on web browser or apps).
The problem is when Samsung Pay installed, it also installed an update to Android, and the Samsung Experience store in Best Buy can only flash the latest version of the OS. They can't revert back to the stock version of Android that came with the phone.
That's the biggest problem. Samsung and Google should make it so that they can revert back to a prior version of Android if the latest version has major bugs in it (which has been increasingly the case since Lollipop began rolling out). I had ZERO problems with the stock software/firmware that came with the device out of the box. Lesson learned I guess, don't accept an update if the version you have works well, until at least a couple months of the new update being out in the wild first....
Haven't seen this notice in a few days. It stopped after manual prl and profile update.
On a side note, I disabled the Samsung pay via package disable pro
Anyone figure this out?

Galaxy Note Edge AT&T (SM-N915A) Issues/Crashing/Bootloop After 5.1.1 OTA Update

Ever since updating to 5.1.1 via OTA update on my AT&T Galaxy Note Edge SM-N915A, I have had numerous issues. The phone lags/freezes often at best, but also crashes and reboots randomly. Worse yet, it has gotten into a boot loop a few times. I have factory reset and cache-wiped numerous times and even flashed a clean 5.1.1 via odin and still have the same issues. Apparently 5.0.1 or 4.4.4 cannot be flashed via Odin once 5.1.1 is installed and I can confirm this is true as I have tried.
Is anyone else having these issues? I have seen similar reports from the Note 4 forums but they seem to be getting new firmware updates to fix the issues. My firmware is N915AUCU2COI2 and is the latest available for the SM-N915A as far as I can determine.
try to flash kernel find on xda.
sagelwwa said:
Ever since updating to 5.1.1 via OTA update on my AT&T Galaxy Note Edge SM-N915A, I have had numerous issues. The phone lags/freezes often at best, but also crashes and reboots randomly. Worse yet, it has gotten into a boot loop a few times. I have factory reset and cache-wiped numerous times and even flashed a clean 5.1.1 via odin and still have the same issues. Apparently 5.0.1 or 4.4.4 cannot be flashed via Odin once 5.1.1 is installed and I can confirm this is true as I have tried.
Is anyone else having these issues? I have seen similar reports from the Note 4 forums but they seem to be getting new firmware updates to fix the issues. My firmware is N915AUCU2COI2 and is the latest available for the SM-N915A as far as I can determine.
Click to expand...
Click to collapse
Hi. Regards. also I have the same problem. Now 5.0.1 and 5.1.1, the phone note n915a edge is frizz me and every time I restarted. I'm going through the same thing you and if you've not been able to find solution that can share. thanks
mtayabkk said:
try to flash kernel find on xda.
Click to expand...
Click to collapse
Wouldn't that require ROOT access? The AT&T variant has a locked bootloader, so no root.
sagelwwa said:
Ever since updating to 5.1.1 via OTA update on my AT&T Galaxy Note Edge SM-N915A, I have had numerous issues. The phone lags/freezes often at best, but also crashes and reboots randomly. Worse yet, it has gotten into a boot loop a few times. I have factory reset and cache-wiped numerous times and even flashed a clean 5.1.1 via odin and still have the same issues. Apparently 5.0.1 or 4.4.4 cannot be flashed via Odin once 5.1.1 is installed and I can confirm this is true as I have tried.
Is anyone else having these issues? I have seen similar reports from the Note 4 forums but they seem to be getting new firmware updates to fix the issues. My firmware is N915AUCU2COI2 and is the latest available for the SM-N915A as far as I can determine.
Click to expand...
Click to collapse
I've been experiencing the same issues since 12/19/15. I too have the N915A... and it has worked just fine up until that day. I noticed while I was out xmas shopping that it was rebooting a number of times while i stood in line waiting to check out of the store. I did not want to be that guy in line pulling apart an electronic device so i waited until I got to the car. Pulled the battery, she was a hot mess, then once it was cool I re inserted and powered the phone back up only to find it to be really laggy, a number a apps were crashing on without me touching them, random reboots, need to pop the battery, SD, and SIM to restart the phone without it getting hungup on the boot routine.
I recently used ODIN to load 'stock" 5.1.1. firmware but no luck. Not entirely sure that its N915A firmware, found it from other threads on the forum. Before knowing we could not go back to previous version, I took a whack at going back to those as well. So far I've reset the phone probably 7 or 8 times with a fresh OTA firmware install and only installing a few apps like Facebook, RSA VPN client and Team Viewer to keep variables minimal.
Ever since xmas day i stopped trying and been trolling the web for support only to here that the N915A has no root yet and other unavailable mods thus far . I have not tried to do anything else yet from a programming standpoint. I put the phone into developer mode, toggled some settings for the CPU and GPU in there so that they ran independently.Setup to be notified when an app crashed in the background. Downloaded Nova Launcher to avoid TouchWiz as I've heard that can be buggy with 5.1.1. So far the phone has been working somewhat normal. No random restarts, however if I restart it myself i may need to remove the battery for a minute to get it going again. The battery seems to be draining faster than it should, least of my worries for now. If i just let the phone do its things without trying to be a few thoughts ahead of it, it seems to process just fine.
Oddly its improving, I'm not sure why. Also, not pleased with it either but its better than having a brick atm. Intend to keep trolling the webs for more solutions until a root is dev'd and nursing this thing until it either hits the bucket again or for some weird reason gets better on its own....
Lil Grim said:
I've been experiencing the same issues since 12/19/15. I too have the N915A... and it has worked just fine up until that day. I noticed while I was out xmas shopping that it was rebooting a number of times while i stood in line waiting to check out of the store. I did not want to be that guy in line pulling apart an electronic device so i waited until I got to the car. Pulled the battery, she was a hot mess, then once it was cool I re inserted and powered the phone back up only to find it to be really laggy, a number a apps were crashing on without me touching them, random reboots, need to pop the battery, SD, and SIM to restart the phone without it getting hungup on the boot routine.
I recently used ODIN to load 'stock" 5.1.1. firmware but no luck. Not entirely sure that its N915A firmware, found it from other threads on the forum. Before knowing we could not go back to previous version, I took a whack at going back to those as well. So far I've reset the phone probably 7 or 8 times with a fresh OTA firmware install and only installing a few apps like Facebook, RSA VPN client and Team Viewer to keep variables minimal.
Ever since xmas day i stopped trying and been trolling the web for support only to here that the N915A has no root yet and other unavailable mods thus far . I have not tried to do anything else yet from a programming standpoint. I put the phone into developer mode, toggled some settings for the CPU and GPU in there so that they ran independently.Setup to be notified when an app crashed in the background. Downloaded Nova Launcher to avoid TouchWiz as I've heard that can be buggy with 5.1.1. So far the phone has been working somewhat normal. No random restarts, however if I restart it myself i may need to remove the battery for a minute to get it going again. The battery seems to be draining faster than it should, least of my worries for now. If i just let the phone do its things without trying to be a few thoughts ahead of it, it seems to process just fine.
Oddly its improving, I'm not sure why. Also, not pleased with it either but its better than having a brick atm. Intend to keep trolling the webs for more solutions until a root is dev'd and nursing this thing until it either hits the bucket again or for some weird reason gets better on its own....
Click to expand...
Click to collapse
I've heard it's a problem of upgrading to lollipop. this model has errors. hopefully at & t throw a actulizacion soon to correct these improvements
ltindi32 said:
I've heard it's a problem of upgrading to lollipop. this model has errors. hopefully at & t throw a actulizacion soon to correct these improvements
Click to expand...
Click to collapse
So that's it then? Is there really no way whatsoever to go back to 5.0.1 or even 4.4.4 kitkat from 5.1.1? I've been trying to do it for a while now but I'm new to this Odin downgrading thing.
sagelwwa said:
Ever since updating to 5.1.1 via OTA update on my AT&T Galaxy Note Edge SM-N915A, I have had numerous issues. The phone lags/freezes often at best, but also crashes and reboots randomly. Worse yet, it has gotten into a boot loop a few times. I have factory reset and cache-wiped numerous times and even flashed a clean 5.1.1 via odin and still have the same issues. Apparently 5.0.1 or 4.4.4 cannot be flashed via Odin once 5.1.1 is installed and I can confirm this is true as I have tried.
Is anyone else having these issues? I have seen similar reports from the Note 4 forums but they seem to be getting new firmware updates to fix the issues. My firmware is N915AUCU2COI2 and is the latest available for the SM-N915A as far as I can determine.
Click to expand...
Click to collapse
I also have the AT&T Galaxy Note Edge SM-N915A. Ever since I updated via OVA this June 2016 it has been freezing/rebooting on its own/crashing apps. I have found 3 SM-N915A roms but cannot revert back to these previous builds. I have tried KEIS3 via Samsung to reflash firmware but it wont recognize my device name. After 2 weeks of crashing the phone is now a joke, when it once was king. It was such an awesome phone when it was released. Now I must lay it down to sleep. I guess I will get the Note 7 Edge which should be released this August.
I just wanted to express my frustration over ATT Branded Phone and will not be buying their branded phones anymore. I will be buying international versions or unlocked phones since ATT screwed me on this one.
harondaddy said:
I also have the AT&T Galaxy Note Edge SM-N915A. Ever since I updated via OVA this June 2016 it has been freezing/rebooting on its own/crashing apps. I have found 3 SM-N915A roms but cannot revert back to these previous builds. I have tried KEIS3 via Samsung to reflash firmware but it wont recognize my device name. After 2 weeks of crashing the phone is now a joke, when it once was king. It was such an awesome phone when it was released. Now I must lay it down to sleep. I guess I will get the Note 7 Edge which should be released this August.
I just wanted to express my frustration over ATT Branded Phone and will not be buying their branded phones anymore. I will be buying international versions or unlocked phones since ATT screwed me on this one.
Click to expand...
Click to collapse
I ended up being only days left in warranty and getting a replacement. Then a few months later I switched to T-Mobile and got the SM-N915T. So far so good and just OTA updated to Android 6.0. Only negative is T-Mobile's coverage in my area is poor, but WiFi calling, unlimited data (speed limited), and unlimited Binge On media streaming at full speed are great positives. T-Mobile Tuesdays is pretty cool too I must admit :good:
Same problem on SM-N915F even persisting after the new 6.0.1 update
Me too, my note edge N915G get restart constantly after ota update to 6.1 i try to flash with odin but always fail..

Brand new Device, unable to connect WIFI

Hello.
I have come across an error on my brand new Mate 9, where the wifi simply wont turn on.
Firstly, Yesterday i received the phone and the WIFI was seemingly working ok. Which would suggest it may now have arrived faulty.
But last night, i completed the setup process. Installed my apps as you do. Updated all existing apps and updated to the most recent android version in the update section.
After a while i noticed i was on Mobile Data and not WiFI was odd as i sit 2 meters from my Router.
I attempted to connect to wifi but the option wont even turn on. I have contacted my provided who are willing to have it looked at but i will be without a phone for up to 2 weeks. So im trying to trouble shoot myself.
Below are 2 videos of me trying to turn WiFI on. First one is trying through settings. 2nd one is after a factory reset indicating it may not be a settings issue.
https://youtu.be/Q-VfQrMA-4s
https://youtu.be/g8cpAHd3nBU
Any help would be appreciated.
Regards
Update messed up?
Can you apply update again?
Could be the update. Device says its up to date.
Unsure if you can to roll back.
Hi guys, I have the same problem with my mate 9, also I have this problem from 3 months ago, and I not found any solution, it's exist that?
Anyway I have problems also with overheating, battery fast drain, touchscreen.... I really I feel like I pay for a **** my money... Cheers
I have a same trouble, when I got update via OTA on my L29C636. Updated to B181, wifi and bluetooth doesn't work.
I have try to flash the same firmware with dload method, and it can roll back with dload method (I've try to flash B156 firmware)
So I think that we can do is waiting for the next update (maybe on Oreo firmware)
I saw your video. The same happen to me. Please, If you find the way to solve the problem, sahre it!!!!! Good luck.

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