CANNOT OPEN FILE error message - Galaxy Note 10.1 Q&A, Help & Troubleshooting

My college daughter just got herself a Galaxy Note 10.1 tablet. She has Office Suite installed.
When she downloads a .doc file and taps on it to open, she gets the error above (CANNOT OPEN FILE). If she opens OfficeSuite and select this file it opens without a problem. It does not happen with .pdf files for example.
Any idea what it might be and how to fix this?
Thanks.

I dont use that software but, my guess would be go into settings, manage apps, then look for office suite program. Click on clear defaults. Now when she clicks on a .doc it should ask her what app she would like to use to open it.
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rail205 said:
I dont use that software but, my guess would be go into settings, manage apps, then look for office suite program. Click on clear defaults. Now when she clicks on a .doc it should ask her what app she would like to use to open it.
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I tried that, it didn't help. It's not even getting to a point where she is asked to select an app to open the file, it just says CANNOT OPEN FILE and it says that about any .doc file.

Im at a loss, you could try google quick office. It is supposed to be quite good. Sorry I couldn't be of more help. Good luck.
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rail205 said:
Im at a loss, you could try google quick office. It is supposed to be quite good. Sorry I couldn't be of more help. Good luck.
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Thanks. As I said, we don't even get to the option of selecting which app to use, it just point blank tells us "cannot open".

Related

JH7 QuickOffice

It is nice to have a QuickOffice available to create docs.
However I use MS Office 2007 at work and am not able to open the files.
Anyone else have this issue and or a fix?
try checking compatibility mode when saving files in MS Office 2007
labbu63 said:
try checking compatibility mode when saving files in MS Office 2007
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Well dint think of that. Will look into that for the files i create but the files that get sent to me are from many different people and i cannot have them all do that.
Ty for the info.
Try version 3.3.4
Works for me opening .docx files.
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clburk said:
Try version 3.3.4
Works for me opening .docx files.
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sorry but what version is the one that came with JH7?
Save your files in office using the file types that don't end with an 'x'. For instance, use .doc, not .docx.
xisruno said:
sorry but what version is the one that came with JH7?
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3.3.4-AMS is what is showing for me
After updating to JH7, I still had version 3.2.47 . Unistall Quickoffice and then reboot.
The new version should now show up.
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Pmac25 said:
3.3.4-AMS is what is showing for me
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This is what mine shows as well. Just won't open anything from Office 2007. I did try to save a document with Word and told ot to save as 2003 and it Will open. Just when i ge files from other people I can not tell everyone to do that.
I think this version Will not work with the native Office 2007 files.
Ty all for the help.
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Im having tons of issues with upgrade...but i did down load quick office from market says version 3.2.47 ... i can create documents word and excel

Remote desktop

Anyone know of a remote desktop app that you can write a message on the screen from anywhere? I'm talking about when I'm at work I can make a message appear without a special app.
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I believe there is a paid appp called remote desktop in the market, but I think it is something like $30. It is actually called remote desktop. Hope that helps.
Thanks will check it out.
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Good app but doesn't work with Mac, any other suggestions.
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This is what I use to log in to my media server. Both app and software you install are connected to your gmail so its stupid easy to connect. Although I'm not sure if thats particularly what you're looking for.
http://www.wyse.com/products/software/pocketcloud/android/index.asp
Try this I use it and have had no problems.
http://www.teamviewer.com/en/index_android.aspx
sent from Daddie's EVO from your moms.
netwokz said:
This is what I use to log in to my media server. Both app and software you install are connected to your gmail so its stupid easy to connect. Although I'm not sure if thats particularly what you're looking for.
http://www.wyse.com/products/software/pocketcloud/android/index.asp
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Thanks for the info, this is the one I'm currently but I don't see a way to write a message without opening up a sticky note.
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Pdf files

Hey guys this may have been asked before but I don't know if I can search using the xda app. Is there a way to open pdf files in the browser. When I click on the link that opens the file it just brings up a blank screen. Any way around this?
Thanks everyone
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Is anyone else even having the same problem?
Yes you can search, both in the xda app you are using ( but it won't limit to just one section), and also on the website.
As far as pdf files go... it just auto downloads them whenever I click one.
Sent from my Inspire '4g'.
After downloading them, should be able to open them with the included Adobe Reader app no?
Well the specific website I'm trying to open the file from opens it in a pop up window rather than downloading. The pop up window comes up however it is just s blank white window. On a pc it's in this window that I can save the pdf file however I can't do that on my inspire. I've had windows mobile smartphones for the past few years and this is my first android device.
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Yes, I'm having the same problem with specific websites. I have one that I would love to download pdf's from and I get the blank website just like you. Even switched to Dolphin browser (which I really like generally), and I have the same issue with this particular website. Anyone have a solution?
try a 3rd party browser. maybe dolphin or opera mobile.

How to use a feature question.

I saw this on T.V. can someone please explain to me how it works, please
http://www.youtube.com/watch?v=f85IyulX0TI
You do that via office.live.com, using the OneNote web app. I'm not sure if it actually updates in real tome or not, you might have to do manual refreshes. Basically, create a new note on SkyDrive, then open the Office hub on your phone and open that note.
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revxx14 said:
You do that via office.live.com, using the OneNote web app. I'm not sure if it actually updates in real tome or not, you might have to do manual refreshes. Basically, create a new note on SkyDrive, then open the Office hub on your phone and open that note.
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Thanks, I'm gonna try it. LOL.

Unable to make Google Talk Video Calls without WiFi

Hey guys in the pass I have been able to make Google Video calls without being connected to WiFi however now I'm receiving a message that I must be connected to WiFi in order to make a video call. Does anyone know how to fix this issue so I cab make/receive calls whether I'm on WiFi or data?
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movadoevo8 said:
Hey guys in the pass I have been able to make Google Video calls without being connected to WiFi however now I'm receiving a message that I must be connected to WiFi in order to make a video call. Does anyone know how to fix this issue so I cab make/receive calls whether I'm on WiFi or data?
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you need to change "gtalk_vc_wifi_on" value to "false" in the gservices.db (main)in /data/data/com.google.android.gsf/databases
Crappyvate said:
you need to change "gtalk_vc_wifi_on" value to "false" in the gservices.db (main)in /data/data/com.google.android.gsf/databases
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How can the above be accomplished with a text editor?
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Crappyvate said:
you need to change "gtalk_vc_wifi_on" value to "false" in the gservices.db (main)in /data/data/com.google.android.gsf/databases
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I can't find that path a anywhere in my internal storage. Can you provide me with more info. I have android/data folder but don't see data/data
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movadoevo8 said:
I can't find that path a anywhere in my internal storage. Can you provide me with more info. I have android/data folder but don't see data/data
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you need to be rooted. are you ? you will also need a sql editor like aSQLiteManager and aShell free from the market
Just download gtalkenabler from the app store your phone has to be rooted for the app to work.
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chak29 said:
Just download gtalkenabler from the app store your phone has to be rooted for the app to work.
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I downloaded Gtalk Enabler called "Enable Video Chat over 3G/4G" app. I am rooted and when i launched the app i did allow super user app access, however when i test it still asks me to enable wifi. I tried to reboot and all and still does not work. I'm running CM10, thanks.
Crappyvate said:
you need to be rooted. are you ? you will also need a sql editor like aSQLiteManager and aShell free from the market
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I am rooted, but I don't know how to complete the task. If i download SQLitemanager and aShell free how do i complete the task? So far i tried downloading SQLitemanager and looking for the path mentioned above, but I cannot find it. Thanks for all your help.
movadoevo8 said:
I can't find that path a anywhere in my internal storage. Can you provide me with more info. I have android/data folder but don't see data/data
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So i downloaded Ashell and SQlite manager. I am able to navigate to data/data/com.google.android.gsf/databases and located the file called gservices.db. I click on it and open it, then it goes to a screen to select which app i want to use to open it. I was assuming I should use SQlitemanager, however it is not listed as one of the apps to choose to edit. I see a bunch of other apps the only one that i can even get close enough to edit with is text editor. I did find the ""gtalk_vc_wifi_on" value to "false"" line however it is not exactly like you wrote shows up as ""gtalk_vc_wifi_only6& Q plusone:enable_instant_share_video58"
Not sure if i can use text editor to edit this i don't want to screw this up. Any input or guidance is greatly appreciated, thanks.
How to edit gservices.db to make gtalk available over data
movadoevo8 said:
So i downloaded Ashell and SQlite manager. I am able to navigate to data/data/com.google.android.gsf/databases and located the file called gservices.db. I click on it and open it, then it goes to a screen to select which app i want to use to open it. I was assuming I should use SQlitemanager, however it is not listed as one of the apps to choose to edit. I see a bunch of other apps the only one that i can even get close enough to edit with is text editor. I did find the ""gtalk_vc_wifi_on" value to "false"" line however it is not exactly like you wrote shows up as ""gtalk_vc_wifi_only6& Q plusone:enable_instant_share_video58"
Not sure if i can use text editor to edit this i don't want to screw this up. Any input or guidance is greatly appreciated, thanks.
Click to expand...
Click to collapse
when you select "gservices.db" in ashell you should get a warning asking if you want to get a copy of the file, answer yes
asqlitemanager should now be available as one of the options to open the db
once it opens the gservices.db select "main"
in table "main" select "Data"
hit "PgDn" until you find the following line "gtalk_vc_wifi_only" and hit edit on the left hand-side
change value "true" to "false" and hit "oK"
hit back button a couple of times and you should get a prompt asking you if yo want to "commit changes" answer yes
before you try to initiate a gtalk over data make sure you kill/restart the gtalk app (you may wanna clear cache and data, doesn't hurt}
Done !
Crappyvate said:
when you select "gservices.db" in ashell you should get a warning asking if you want to get a copy of the file, answer yes
asqlitemanager should now be available as one of the options to open the db
once it opens the gservices.db select "main"
in table "main" select "Data"
hit "PgDn" until you find the following line "gtalk_vc_wifi_only" and hit edit on the left hand-side
change value "true" to "false" and hit "oK"
hit back button a couple of times and you should get a prompt asking you if yo want to "commit changes" answer yes
before you try to initiate a gtalk over data make sure you kill/restart the gtalk app (you may wanna clear cache and data, doesn't hurt}
Done !
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Click to collapse
Strange that is exactly what I been trying to do, however when I click on the services.db and choose yes to make a copy I then do not get SQLiteManage as one of the apps to choose from.
Could it be because I need the paid sqeditor?
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movadoevo8 said:
Strange that is exactly what I been trying to do, however when I click on the services.db and choose yes to make a copy I then do not get SQLiteManage as one of the apps to choose from.
Could it be because I need the paid sqeditor?
Sent from my One X using xda app-developers app
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no...did you try to scroll down to try to find asqltitemanager ? maybe try to reinstall asqlitemanager
https://play.google.com/store/apps/details?id=dk.andsen.asqlitemanager&feature=search_result#?t=W251bGwsMSwxLDEsImRrLmFuZHNlbi5hc3FsaXRlbWFuYWdlciJd
Aww that was the problem I Dowloaded sqlmanagerlite instead of Asqlmanagerlite.
FYI I followed all the steps you provided, however the value was already set to false.I'm using CM10 maybe the dev made that change by default..problem is I can't make talk video calls without getting the pop up message that I need to turn on WiFi. Any thoughts?? Also its weird how I have been able to make video calls by default in the pass sometimes I wouldn't get the pop up message asking me to enable WiFi and sometimes I would.
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movadoevo8 said:
Aww that was the problem I Dowloaded sqlmanagerlite instead of Asqlmanagerlite.
FYI I followed all the steps you provided, however the value was already set to false.I'm using CM10 maybe the dev made that change by default..problem is I can't make talk video calls without getting the pop up message that I need to turn on WiFi. Any thoughts?? Also its weird how I have been able to make video calls by default in the pass sometimes I wouldn't get the pop up message asking me to enable WiFi and sometimes I would.
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make sure you're looking at the right value in the db. force stop the app and restart it.
I am looking at the correct value. Even trued clearing the cache and disabling the app, however no luck. See attached screen shots.
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movadoevo8 said:
I am looking at the correct value. Even trued clearing the cache and disabling the app, however no luck. See attached screen shots.
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did you commit changes ?? Also make sure you go to your task manager and kill the app and then restart it.
I did save the settings however those settings you see on the sqlmanager was already like that. I also killed the app in task manager and cleared cache. Not sure if its because I'm running CM10 or what the reason is.
Thanks for trying to help me, I guess I'll just have to deal with it. Sucks BC my friends who have the Samsung Galaxy S3 don't have this issue with stock.
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movadoevo8 said:
I did save the settings however those settings you see on the sqlmanager was already like that. I also killed the app in task manager and cleared cache. Not sure if its because I'm running CM10 or what the reason is.
Thanks for trying to help me, I guess I'll just have to deal with it. Sucks BC my friends who have the Samsung Galaxy S3 don't have this issue with stock.
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running aokp based on cm10 and I don't have that issue, I've always edited the db and it works. Try to h8rift about it ?
Crappyvate said:
running aokp based on cm10 and I don't have that issue, I've always edited the db and it works. Try to h8rift about it ?
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How do you like AOKP rom?
It seems the JB version of the talk app doesn't recognize that DB change as it still displays the prompt even when the database has been modified.
Bummer.
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