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Solved - Error 491 Google Play store

Hi..
Am on resurrection remix rom..
Clean and stable...
But now am having continues problem with the market...
It shows couldn't download the app because of error 491...
I tried many like uninstalling the update and manually installing the 4.3.10 market... But it doesn't solve the problems...
Any ideas buddies??
Sent from the future...

I suggest you go to settings - accounts and delete the Google account. Do a reboot and add the account back in. It won't harm the phone and could correct the problem.
After solving this problem, rename the Thread name to "Solved - Error 491 Google Play store".

Disturbed™ said:
I suggest you go to settings - accounts and delete the Google account. Do a reboot and add the account back in. It won't harm the phone and could correct the problem.
After solving this problem, rename the Thread name to "Solved - Error 491 Google Play store".
Click to expand...
Click to collapse
done...but fortunately my playstore worked again..i didnt had to delete and reboot...
but i will definitely try this if this happens again.....

tried it without luck
i tried this method and it worked for sometime. but after a few days the google play is showing the same error 491...tried it many times but keeps giving me that error:crying:

amtojsingh88 said:
i tried this method and it worked for sometime. but after a few days the google play is showing the same error 491...tried it many times but keeps giving me that error:crying:
Click to expand...
Click to collapse
You may try this:
1. Boot to recovery (I use CWM)
2. Wipe cache
3. Reboot
Solved the problem in my Little Chilli LA-M1.
Goodluck.

amtojsingh88 said:
i tried this method and it worked for sometime. but after a few days the google play is showing the same error 491...tried it many times but keeps giving me that error:crying:
Click to expand...
Click to collapse
Q. Are you using clean master??
Sent from the future...

rohithksaj said:
Q. Are you using clean master??
Sent from the future...
Click to expand...
Click to collapse
Hi, i'm using clean master with root access and having the same problem.
Cuold you help me out?

nickkang21 said:
Hi, i'm using clean master with root access and having the same problem.
Cuold you help me out?
Click to expand...
Click to collapse
Yah.. Actually I found out that clean master cleans the google play store cache and Google play services cache... If you un check these two before cleaning the system files.. Your problem will be solved...
Sent from the future...

google play in La-m1
stanis177 said:
You may try this:
1. Boot to recovery (I use CWM)
2. Wipe cache
3. Reboot
Solved the problem in my Little Chilli LA-M1.
Goodluck.
Click to expand...
Click to collapse
Hi stanis177,
could you let me know the exact procedures for installing google play in La - M1? Almost got mad searching for a solution.

rohithksaj said:
Yah.. Actually I found out that clean master cleans the google play store cache and Google play services cache... If you un check these two before cleaning the system files.. Your problem will be solved...
Click to expand...
Click to collapse
I, too, am using CleanMaster. So what do I do if I've already deleted those files? How do I get rid of the 491?

guiguy said:
I, too, am using CleanMaster. So what do I do if I've already deleted those files? How do I get rid of the 491?
Click to expand...
Click to collapse
D™ said:
I suggest you go to settings - accounts and delete the Google account. Do a reboot and add the account back in. It won't harm the phone and could correct the problem.
After solving this problem, rename the Thread name to "Solved - Error 491 Google Play store".
Click to expand...
Click to collapse
Do this.. And it will work normally...
And be precautions before using CleanMaster next time.....
Sent from the future...

rohithksaj said:
Do this.. And it will work normally...
And be precautions before using CleanMaster next time.....
Click to expand...
Click to collapse
Many thanks. That did it!:good:

Method 1: Delete and re-add your Google account
Method 1: Delete and re-add your Google account
Go to system settings>> Accounts>>Google>>Remove your Gmail account (the account that is synched with Google Play Store)
Now from settings>>Apps>>All> Force stop, Clear data and cache for Google Play Store, Google Service Framework and Download Manager
Reboot your device.
Now again go to settings>> Accounts>>Google>>Add your Gmail account
Rerun Google Play Store and update or install your app.

you can find the solution on appslova, google error 491 appslova and it will redirect you to the link

itray all thi but same erorr remove acount and restore but same

Methods
rohithksaj said:
Hi..
Am on resurrection remix rom..
Clean and stable...
But now am having continues problem with the market...
It shows couldn't download the app because of error 491...
I tried many like uninstalling the update and manually installing the 4.3.10 market... But it doesn't solve the problems...
Any ideas buddies??
Sent from the future...
Click to expand...
Click to collapse
Here are some methods for Error 491 at appslova.com

i keep geting 491 error… i tried every fix on the net and it doesn`t work. any sugestions?
---------- Post added at 01:41 PM ---------- Previous post was at 01:24 PM ----------
myashesh said:
Method 1: Delete and re-add your Google account
Go to system settings>> Accounts>>Google>>Remove your Gmail account (the account that is synched with Google Play Store)
Now from settings>>Apps>>All> Force stop, Clear data and cache for Google Play Store, Google Service Framework and Download Manager
Reboot your device.
Now again go to settings>> Accounts>>Google>>Add your Gmail account
Rerun Google Play Store and update or install your app.
Click to expand...
Click to collapse
i tried this, it doesn`t work... can you give me another ideea?

Yep I tried that as well and I keep gettin' it. Tried to wipe cache partition and dalvik cache too 'n it's not working.

http://forum.xda-developers.com/galaxy-note-3/general/google-play-error-updating-apps-fix-t2874203
problem solved check the link
no need room or root

Simply delete and re add your Google account, if that didn't solve the problem clear the cache! For detailed info, read here: error 491

Play store doesnt download apps

Hi
i rooted Nexus 5 CF Auto Root. post that i cant use play store. it loads works fine. but i cant download any app from it. wen search for app and click instal it keeps on loading and doesnt download or instal. wat is the issue ? prob bcas of rooting. kindly help immed !!!!!
i used sttings - apps - play store - clear cache. even then same state

madroamer said:
Hi
i rooted Nexus 5 CF Auto Root. post that i cant use play store. it loads works fine. but i cant download any app from it. wen search for app and click instal it keeps on loading and doesnt download or instal. wat is the issue ? prob bcas of rooting. kindly help immed !!!!!
i used sttings - apps - play store - clear cache. even then same state
Click to expand...
Click to collapse
clearing cache wont do anything. clear the play store app data, then reboot. root has nothing to do with the playstore. all root does is give you superuser permission to access/change files files in your phone. hows your data connection? are you on wifi? if you are on wifi, try it while on mobile data.

I'm having the same issue. I just unlocked the bootloader (but haven't rooted yet) which required a data wipe. Everything booted back up fine but now I have a bunch of preloaded apps that need updates but Google Play won't update them. They just act like they're downloading for a second and then one by one fail and go back to the list of apps that need updating.
Also, I just checked and I can't download new apps either. It says for example: "Angry Birds" could not be downloaded due to an error (920)
Surely this can't be due to unlocking the bootloader. I've flashed tons of ROMs to my old Galaxy Nexus and never run into anything like this. Maybe Google is having issues on their end at the moment?

Seems to be working now. I cleared the data/cache on Google Play and Download Manager... didn't work. Rebooted about 5 times... didn't work. Factory Reset... didn't work. Repeated all of the above... didn't work. But I just clicked "update" for the 50th time and it's actually working now out of the blue

[Q] Cannot create a google account in cyanogenmod

I installed CM11 in my galaxy grand duos GTi9082. Now I cant create a google account. There is no option to create a google account. I installed google play, but it closes as soon as it is opened. Same is the issue with gmail app. When i try to open freedom, it says "google account is needed to use this application". When i open in app purchase in the game Hack EX, it says "Problem setting up in app billing. Google play in app billing not supported in this device". I tried flashing gapps but it creates lot of bugs like "process.something.something" etc has stopped. When i press ok another error message pops up. I dont care if i dont have gapps... But i somehow want to create google account...
Please help :crying::crying:
Also on an additional note, i cant change my rom... Due to many bugs in cm11, i wiped cache, dalvic cache and did a factory data reset and flashed with cm10.1. But after that it stays at samsung logo and doesnt boot....

akhilrajca said:
I installed CM11 in my galaxy grand duos GTi9082. Now I cant create a google account. There is no option to create a google account. I installed google play, but it closes as soon as it is opened. Same is the issue with gmail app. When i try to open freedom, it says "google account is needed to use this application". When i open in app purchase in the game Hack EX, it says "Problem setting up in app billing. Google play in app billing not supported in this device". I tried flashing gapps but it creates lot of bugs like "process.something.something" etc has stopped. When i press ok another error message pops up. I dont care if i dont have gapps... But i somehow want to create google account...
Please help :crying::crying:
Also on an additional note, i cant change my rom... Due to many bugs in cm11, i wiped cache, dalvic cache and did a factory data reset and flashed with cm10.1. But after that it stays at samsung logo and doesnt boot....
Click to expand...
Click to collapse
In opposite direction- If you can't flash any other rom via CWM (BTW- make sure to use lastest CWM version available), try to flash official build using Odin.
-The gapps error can be result of wrong/outdated gapps package, try to flash the latest one (11): http://wiki.cyanogenmod.org/w/Google_Apps

Ya jst install latest gapps it will definately solve ur google account problem

Google Play store download error

Whenever I try to download some large apps from the play store ,they are stuck in between.
Google play shows no error , they are just stuck the notification goes away too but the play store shows still downloading.I have attached a screenshot below.
I am using Carbon rom (Port on Htc Explorer);Android 4.3.1 and in2ext script.
Play store version : 4.5.10

sushant18596 said:
Whenever I try to download some large apps from the play store ,they are stuck in between.
Google play shows no error , they are just stuck the notification goes away too but the play store shows still downloading.I have attached a screenshot below.
I am using Carbon rom (Port on Htc Explorer);Android 4.3.1 and in2ext script.
Play store version : 4.5.10
Click to expand...
Click to collapse
Use int2ext script not int2ext+ i faced the same problem..
I replaced the script.. Cleared dalvich cache and data of playstore..
I deleted the account and added again.. It worked..

I'm not actually good at this but do I need to remove all my apps then change the script or there is an easier and less time consuming way.
Thanks

sushant18596 said:
I'm not actually good at this but do I need to remove all my apps then change the script or there is an easier and less time consuming way.
Thanks
Click to expand...
Click to collapse
There are 2 ways:
1. Copy the script in the ROM zip then flash the ROM..
Now you can do is flash over the present ROM installation after wiping cache and dalvich cache ..
2. Copy paste script..
As you have many apps I would suggest that remove apps then put the script..
The reason for removal of apps is it will take a long time to boot plus you may never know what may go wrong .. You can restore your apps via titanium backup so uninstalling won't be a problem..
Hit thanks in the left corner if I helped you..
via Apache Helicopter

First of all backup ur all the installed apps with ES file explorer or other one, and also backup ur phonebook contacts then reset ur mobile... I m sure that It will work
Sent from my A24 using XDA Premium 4 mobile app

Play Store doesn't load icons and images

Here's my problem, I've flashed the latest gapps on my m8 and everything works just fine, however, I noticed that play store are not showing images and icons for all the apps. It load just a few of them randomly. And screenshots NEVER loads.
I still can download and update things.
For reference, I checked the " Hosts " file and this came up on the top:
#http://htcui.com
#xda-developers hosts 2014 by htcui.com
207.244.72.9 cdn1.xda-developers.com
207.244.72.9 cdn2.xda-developers.com
207.244.72.9 cdn3.xda-developers.com
207.244.72.9 cdn4.xda-developers.com
#Google service
64.233.188.102 gmail-pop.l.google.com
64.233.188.102 pop.googlemail.com
64.233.188.102 googlemail-pop.l.google.com
64.233.188.102 smtp.gmail.com[...]
It happens both on WiFi and mobile data.
Already performed a "clear data" in both play store and Google play services, sign-out from my play store account, wipe dalvik/data via recovery. Etc.
Any help? Thanks in advance.

williamtavares said:
Here's my problem, I've flashed the latest gapps on my m8 and everything works just fine, however, I noticed that play store are not showing images and icons for all the apps. It load just a few of them randomly. And screenshots NEVER loads.
I still can download and update things.
For reference, I checked the " Hosts " file and this came up on the top:
#http://htcui.com
#xda-developers hosts 2014 by htcui.com
207.244.72.9 cdn1.xda-developers.com
207.244.72.9 cdn2.xda-developers.com
207.244.72.9 cdn3.xda-developers.com
207.244.72.9 cdn4.xda-developers.com
#Google service
64.233.188.102 gmail-pop.l.google.com
64.233.188.102 pop.googlemail.com
64.233.188.102 googlemail-pop.l.google.com
64.233.188.102 smtp.gmail.com[...]
It happens both on WiFi and mobile data.
Already performed a "clear data" in both play store and Google play services, sign-out from my play store account, wipe dalvik/data via recovery. Etc.
Any help? Thanks in advance.
Click to expand...
Click to collapse
do you have a custom ROM ?

flash- said:
do you have a custom ROM ?
Click to expand...
Click to collapse
I'm using a rom based on the stock sense's lollipop
There's really any significant changes.
My model is the Chinese one (M8t) if that matters.
When I flashed the gapps using the original rom it didn't happened, however, it was the FULL gapps, containing a lot of bloat. This time around I used a minimal package, containing only the essential for play store to work (play services etc).
Thanks.

williamtavares said:
I'm using a rom based on the stock sense's lollipop
There's really any significant changes.
My model is the Chinese one (M8t) if that matters.
When I flashed the gapps using the original rom it didn't happened, however, it was the FULL gapps, containing a lot of bloat. This time around I used a minimal package, containing only the essential for play store to work (play services etc).
Thanks.
Click to expand...
Click to collapse
ok so there is two ways
1- the flashing process didn't go well
2-gapps problem
actually i use minimal gapps for android 5.1.1 and i don't have any problems
so you have the following to do :
1- re-flash the ROM and then reboot ..let your phone settle down..reboot to recovery wipe cache and dalvick cache then flash the minimal gapps
2-reflash the minimal gapps without the re-flashing the ROM ....(over-write the gapps again )
if both ways didn't work for you i recommend you change the GAPPS (maybe try delta gapps or get back to full )
good luck man

flash- said:
ok so there is two ways
1- the flashing process didn't go well
2-gapps problem
actually i use minimal gapps for android 5.1.1 and i don't have any problems
so you have the following to do :
1- re-flash the ROM and then reboot ..let your phone settle down..reboot to recovery wipe cache and dalvick cache then flash the minimal gapps
2-reflash the minimal gapps without the re-flashing the ROM ....(over-write the gapps again )
if both ways didn't work for you i recommend you change the GAPPS (maybe try delta gapps or get back to full )
good luck man
Click to expand...
Click to collapse
Thanks mate.
It's weird because I can't find Google+ through the play store , my Play games account doesn't connect.
My gapps package wasn't downloaded from xda, maybe that's the problem.
Could you link me to the one you're using?

williamtavares said:
Thanks mate.
It's weird because I can't find Google+ through the play store , my Play games account doesn't connect.
My gapps package wasn't downloaded from xda, maybe that's the problem.
Could you link me to the one you're using?
Click to expand...
Click to collapse
lollipop 5.1 or 5.0 ?
edit ...here is the thread ...choose the correct version based on what version do you have (make sure of that )

flash- said:
lollipop 5.1 or 5.0 ?
edit ...here is the thread ...choose the correct version based on what version do you have (make sure of that )
Click to expand...
Click to collapse
5.0.2... And, nope, didn't work.
it still doesn't load icons an screenshots... I need serious help here. This is the only rom that works on my m8, since I don't have the RUU for it
Someone must have a solution for my issue. It should be something related to the "Hosts" file inside System>Etc.
Guys, don't let me in the dark.

Hmm. I al so get this problem but on 4.1.2 JB . There is way how to solve iy. Just go to setting. Go to wifi. Tap on your wifi and choose modify network. Tap advance optins. Choose static. And adjust your dns2 to 4.4.4.4 and the other one is 8.8.8.8 . Try to swap this two if this not working.
Sent from my GT-P3100 using XDA Free mobile app

Daanissh said:
Hmm. I al so get this problem but on 4.1.2 JB . There is way how to solve iy. Just go to setting. Go to wifi. Tap on your wifi and choose modify network. Tap advance optins. Choose static. And adjust your dns2 to 4.4.4.4 and the other one is 8.8.8.8 . Try to swap this two if this not working.
Sent from my GT-P3100 using XDA Free mobile app
Click to expand...
Click to collapse
Haven't work...
Damn, I'm getting angry
_________
EDIT
fixed my problem by deleting the "Hosts" file.