Play store doesnt download apps - Nexus 5 Q&A, Help & Troubleshooting

Hi
i rooted Nexus 5 CF Auto Root. post that i cant use play store. it loads works fine. but i cant download any app from it. wen search for app and click instal it keeps on loading and doesnt download or instal. wat is the issue ? prob bcas of rooting. kindly help immed !!!!!
i used sttings - apps - play store - clear cache. even then same state

madroamer said:
Hi
i rooted Nexus 5 CF Auto Root. post that i cant use play store. it loads works fine. but i cant download any app from it. wen search for app and click instal it keeps on loading and doesnt download or instal. wat is the issue ? prob bcas of rooting. kindly help immed !!!!!
i used sttings - apps - play store - clear cache. even then same state
Click to expand...
Click to collapse
clearing cache wont do anything. clear the play store app data, then reboot. root has nothing to do with the playstore. all root does is give you superuser permission to access/change files files in your phone. hows your data connection? are you on wifi? if you are on wifi, try it while on mobile data.

I'm having the same issue. I just unlocked the bootloader (but haven't rooted yet) which required a data wipe. Everything booted back up fine but now I have a bunch of preloaded apps that need updates but Google Play won't update them. They just act like they're downloading for a second and then one by one fail and go back to the list of apps that need updating.
Also, I just checked and I can't download new apps either. It says for example: "Angry Birds" could not be downloaded due to an error (920)
Surely this can't be due to unlocking the bootloader. I've flashed tons of ROMs to my old Galaxy Nexus and never run into anything like this. Maybe Google is having issues on their end at the moment?

Seems to be working now. I cleared the data/cache on Google Play and Download Manager... didn't work. Rebooted about 5 times... didn't work. Factory Reset... didn't work. Repeated all of the above... didn't work. But I just clicked "update" for the 50th time and it's actually working now out of the blue

Related

[Q] Unable to install apps from Play Store

Hello,
Post rooting (repenting it already) my Samsung Galaxy S Plus (GTI9001), I am unable to install any apps via Play Store. I am able to install apk's from the SD Card though. I un-rooted the phone but problem persist.
When I try to install any app, I can see the app being downloaded on the notification but the moment the download completes nothing happens. When i go to Play Store > My Apps I could see that it still says downloading though the app is fully downloaded. I guess some permission issues here. Please help.
I have already cleared Play Store cache and tried.
reyolin said:
Hello,
Post rooting (repenting it already) my Samsung Galaxy S Plus (GTI9001), I am unable to install any apps via Play Store. I am able to install apk's from the SD Card though. I un-rooted the phone but problem persist.
When I try to install any app, I can see the app being downloaded on the notification but the moment the download completes nothing happens. When i go to Play Store > My Apps I could see that it still says downloading though the app is fully downloaded. I guess some permission issues here. Please help.
I have already cleared Play Store cache and tried.
Click to expand...
Click to collapse
Hello,
Which Rom do you use? Maybe you have to root it again. Usually you can fix permissions in CWM. Have you tried to restart after "Download is finished". For Me it was working on my Asus EeePad.
Reply to Chris
Chris089 said:
Hello,
Which Rom do you use? Maybe you have to root it again. Usually you can fix permissions in CWM. Have you tried to restart after "Download is finished". For Me it was working on my Asus EeePad.
Click to expand...
Click to collapse
Chris, I am still on stock ROM and I am not likely to go for a custom ROM since there are not much good ROM's available for Samsung Galaxy S Plus and Yes I tried multiple reboots. After reboot, on the notification it says that app download failed due to some error with a number.
Thanks for your reply.
Same issue
Reyolin,
I have had the same problem on my Samsung Galaxy S Plus but it has only started today. Mine has been rooted for about 5 months now, since I first got it.
I did a search using EStrong File explorer and it found a file called "downloadfile.apk" in /cache (I assume this is the file as it is the same file size as stated in the Play store. However, when I tried to run or copy it it had disappeared.
It's almost like the APK is being downloaded and then being deleted before installation actually occurs.
I think rooting your phone and the inability to install apps is just coincidental.
I will do some more playing about and see what I can find (I also already tried removing the Google Play updates (to go back to the old style Market). This still did not solve the problem.
Please use the Q&A Forum for questions &
Read the Forum Rules Ref Posting
Thanks ✟
Moving to Q&A
Exactly same proble
Hi,
I have exaclty the same problem (galaxy s plus), rooted 5 month ago and problem started 2 days ago...
I updated superuser at that time and tried to update the su binarie but it fails on validation of new su and stopped (not replacing old su), this is the only thing I can remember of. root is still working with old su. Maybe the cleaning needs to be done ?
Has someone found a way to fix this?
edit:
after some investigation, this is what happens:
if I try to install one app from play store, it is downloaded correctly and then nothing happens.
the file downloaded is in /cache/downloadfile.apk
If I copy this file to /sdcard/external_sd/downloadfile.apk and run it manually it installs correctly.
Stef
galaxy s plus specific issue
i am having the same problem since morning and i also use Samsung galaxy s plus, so certainly the issue is phone specific.
Good news! Problem solved for me
Hi,
I contacted google play support and her was there answer:
Thanks for contacting us and I am sorry for the delay in responding.
We've gotten some reports that users with Samsung Galaxy S Plus devices running Android OS version 2.3 (Gingerbread) are having trouble using Google Play. We're aware of this issue and to solve it we recommend you to uninstall updates to the Google Play app by following these steps:
1. Tap Menu > Settings > Applications > Manage applications
2. Find the "All" tab
3. Scroll down to Play Store and tap to select
4. Tap "Uninstall updates"
Thank you in advance for your patience and understanding.
So I followed this and it works again!
Here are the steps after doing google recommendations:
- click google play icon, it will open old google market
- install an application, for me it worked again!
- exit google market
- click again the google play icon, it will ask to accept google play license
- click yes and then try to install another app, it worked again!
Hope this will solve also your issues,
Stef
I Just had the same problem. Here is how I fixed it,
- Uninstalled updates for Google Play
- I added a New Google Account.
- I Then signed into the new Google Account, Then Sign Into Your Main Account
And "BOOM" problem solved.

[Q] Lt18i problem in Google Play Store.

Hi everyone, i m new here.
I have faced a big problem nw.
First of all, i can't download app from Google Play Store properly. It keeps giving me a message 'XXX could not be downloaded due to an error 927'. For sometimes the download will run but it can't complete the download.
This starts to happen after i have install and run ' Vodafone Market Enabler *ADS* ' from Google Play Store. (Ok i admit that i m stupid to use an app that i even dunno how it works.)
Though i still can access to internet via Facebook or Browser, but i can feel that there is a different compared to before. (Eg. Sometime it will show 'can't connect to internet' when using Facebook and laggy when using Browser)
I have searched everywhere to find the solution and tried everything i can do, but the problem is still there.
Maybe buying a new phone could solve the matter but i really can't afford it.
I m using SE Xperia Arc S
Build number 4.1.B.0587
and it is rooted.
Please help.
Thanks in advance.
mizu1444 said:
Hi everyone, i m new here.
I have faced a big problem nw.
First of all, i can't download app from Google Play Store properly. It keeps giving me a message 'XXX could not be downloaded due to an error 927'. For sometimes the download will run but it can't complete the download.
This starts to happen after i have install and run ' Vodafone Market Enabler *ADS* ' from Google Play Store. (Ok i admit that i m stupid to use an app that i even dunno how it works.)
Though i still can access to internet via Facebook or Browser, but i can feel that there is a different compared to before. (Eg. Sometime it will show 'can't connect to internet' when using Facebook and laggy when using Browser)
I have searched everywhere to find the solution and tried everything i can do, but the problem is still there.
Maybe buying a new phone could solve the matter but i really can't afford it.
I m using SE Xperia Arc S
Build number 4.1.B.0587
and it is rooted.
Please help.
Thanks in advance.
Click to expand...
Click to collapse
Hi, I too have that phone and had the same prob
R u sure you logged in your google account
And no need for that app Vodafone market enabler
Waitin for ur reply
U can private message me ok
Ok, my phone is getting back to normal just now with no reason, or maybe i can say with don't know which is the reason is.
Let post my 'fixing route' below :
1. Run a 'Factory reset data' in Setting w/o Reset SD card. Problem is still there.
2. Update my phone to unroot it. Of course this is useless here.
3. Rooting my phone again. What m i doing... orz
...Starting to find any solution.
4. Clear data in Setting -> App -> Google Play Store(Force stopped), Google Play Services(Force stopped) and Google Services Framework(Force stopped). Remove my google account and add it back. Reboot. Problem is still there.
5. Uninstall updates of Google Play Store and uninstall Google Play Services. Problem is still there.
6. A solution here http://forum.xda-developers.com/showpost.php?p=20196766&postcount=14 but i don't know the way to find the .cache so i just leave it.
7. Remove the battery and SD card from phone and leave it about 5 seconds, then place in the SD card and the battery. Problem is still there.
8. A solution by boot into recovery mode and clear the cache and dalvic but my phone can't enter recovery mode so i passed it.
9. Run again 'Factory reset data' w/o Reset SD card. It starts to work as i finally can update my Facebook. After that everything goes back to could-not-be-downloaded-due-to-an-error-927 situation again.
10. Again, running 'Factory reset data' and now with 'Reset SD card'(of course important data is backed up). Problem is still there....
11. Frustrated, keep repeating cancel the download and re-download it. It works, Facebook updated and Root Checker installed. Then, once again it failed to download any other things.
12. About an hour pass then try again the '4th route'. But this time i just force stop and clear data of Google Play Store, Google Services Framework. Strange thing, i go to Google Play Store and it shows me 'Server error'. Restart phone. Google Play Store turns back to normal, but still failed to download.
13. Again after an hour, trying to download again, I found everything has going back to normal. Problem solved.
Though the problem was solved now, still i m scared this will happen again as what had happen in 9. and 11.
My apologies on my broken English.

[Q] Rooted phone and deleted google play NEED HELP!

I rooted my phone last night using poot and super user. I downloaded a modded google play from pirate bay thinking it was gonna give me free apps. i deleted the google play that was orginally on my phone now i can't get it back. i tried factory reset. i tried downloading a google play apk but everytime i open it after download is crashes. i want to unroot my phone but dont have a usb cord and dont have google play. what do i do?!?!?!
its ok
a lot of times roms do not have a google play apk but now here is what you can do .YOU can search the web ,and install google play 4.0.25 its the new one and it is downloadable as an apk file.JUST tipe downloadandroidrom in your browser and go to apk and then go to market, click on com.android.vending .If you have any problems installing it ,try use a file explorer.
:/
johnyvlad said:
a lot of times roms do not have a google play apk but now here is what you can do .YOU can search the web ,and install google play 4.0.25 its the new one and it is downloadable as an apk file.JUST tipe downloadandroidrom in your browser and go to apk and then go to market, click on com.android.vending .If you have any problems installing it ,try use a file explorer.
Click to expand...
Click to collapse
I tried doing that and it keeps saying download unsucessful. i tried finding a file explorer but they all show up in google play and i dont have it. is there anything esle i can try? thank you for responding and helping out!!
annabelle87 said:
I rooted my phone last night using poot and super user. I downloaded a modded google play from pirate bay thinking it was gonna give me free apps. i deleted the google play that was orginally on my phone now i can't get it back. i tried factory reset. i tried downloading a google play apk but everytime i open it after download is crashes. i want to unroot my phone but dont have a usb cord and dont have google play. what do i do?!?!?!
Click to expand...
Click to collapse
First off, we dont support piracy on xda.
To solve your problem, download a play store in apk format from sites like androidpolice etc. and push it to /system/app with permissions of rw-r-r. You are done.
A Hero Can Be Anyone. GENERAL HELP THREAD
nothing has worked ive tried both things and google play still crashes. ive tried moving it and it won't let me.
when i move google play apk i move it to system. then i install it then when i open it, it still crashes.
annabelle87 said:
when i move google play apk i move it to system. then i install it then when i open it, it still crashes.
Click to expand...
Click to collapse
Ok. Install the app directly. Download another app called link2sd. Grant superuser access. Then open app window. Click on google play. Click on actions button. see options and click "make system app". It will make it system app automatically. Then reboot your phone. If it still FC, use fix permissions option from cwm recovery.
A Hero Can Be Anyone. GENERAL HELP THREAD
annabelle87 said:
when i move google play apk i move it to system. then i install it then when i open it, it still crashes.
Click to expand...
Click to collapse
make sure that you also have GoogleServicesFramework.apk and GoogleLoginService.APK. AFAIK you need these two as well to get the play store app to work.
superuser says my binary is outdated. when i go to update it, it crashes saying it has stopped unexpectly. on link2sd all the options under actions is launch manage reinstall unistall. i tried manage and it just took me to application settings. i hope i didnt screw up my phone rooting it last night because i cant do anything on it. google play has got to where i can go in install an app but soon as i hit accept and download it crashes. i did a factory reset last night so poot and superuser are gone. i tried to redownload superuser just now and thats when it said my binary was outdated and when i try to update it, it crashes. is this fixable or is my phone screwed up lol. i really appreciate you helping me!!!
annabelle87 said:
superuser says my binary is outdated. when i go to update it, it crashes saying it has stopped unexpectly. on link2sd all the options under actions is launch manage reinstall unistall. i tried manage and it just took me to application settings. i hope i didnt screw up my phone rooting it last night because i cant do anything on it. google play has got to where i can go in install an app but soon as i hit accept and download it crashes. i did a factory reset last night so poot and superuser are gone. i tried to redownload superuser just now and thats when it said my binary was outdated and when i try to update it, it crashes. is this fixable or is my phone screwed up lol. i really appreciate you helping me!!!
Click to expand...
Click to collapse
You can disable notifications from superuser app. Also you won't loose root if you factory reset your phone. Superuser app is set as system app when you root it. Also follow what justmpm said above.
A Hero Can Be Anyone.
Thanks Bruce Wayne. Very helpful.
annabelle87 said:
superuser says my binary is outdated. when i go to update it, it crashes saying it has stopped unexpectly. on link2sd all the options under actions is launch manage reinstall unistall. i tried manage and it just took me to application settings. i hope i didnt screw up my phone rooting it last night because i cant do anything on it. google play has got to where i can go in install an app but soon as i hit accept and download it crashes. i did a factory reset last night so poot and superuser are gone. i tried to redownload superuser just now and thats when it said my binary was outdated and when i try to update it, it crashes. is this fixable or is my phone screwed up lol. i really appreciate you helping me!!!
Click to expand...
Click to collapse
You must install the Goggle play compatible with your Android version and your phone.
Please provide the phone model, Android version and if you have a custom recovery or not,
If you are still unable to install playstore apk, i will recommend downloading gapps for your phone model. Flash them from custom recovery using install zip. This should install your playstore. No clue if it can override the pre exisiting apps. Still learning on xda.
Sent from my GT-I9300 using XDA Free mobile app
Dr.Varun5179 said:
If you are still unable to install playstore apk, i will recommend downloading gapps for your phone model. Flash them from custom recovery using install zip. This should install your playstore. No clue if it can override the pre exisiting apps. Still learning on xda.
Sent from my GT-I9300 using XDA Free mobile app
Click to expand...
Click to collapse
I don't think he has a curtom recovery set up. Flashing Gapps would overwrite existing ones, but most gapps packages are configured to abort the installation if some gapps already exist.
Try this app as an alternative
Have u tried downloading 1 mobile apk its like Google play store try it
janekmuric said:
I don't think he has a curtom recovery set up. Flashing Gapps would overwrite existing ones, but most gapps packages are configured to abort the installation if some gapps already exist.
Click to expand...
Click to collapse
He is already on root, and perhaps if there's nowhere the solution, ome simply can't live without playstore. I will advise full system wipe with data and installing a newer custom recovery and then new rom with new gapps.
Sent from my GT-I9300 using XDA Free mobile app
Solution?
Any proper solution for this? Running on CM12.1.
Brother sorry we couldn't help you in this case because we don't know how to fix it . One thing you can do is that Google it and you will found some better response for sure
Dude, that is the easiest thing to fix, but if the OP doesn't tell us the phone model and version i wont even bother trying to fix it. OP is inactive anyways...

[Q] Help! Google play store wont open...

My play store won't open at all. I've tried everything. It stopped working while changing roms so Here's where I am now, I have Odin back to stock on android 4.0.4. My data/texts/phone works perfectly. But when I hope the store it force closes everytime. I tried clearing app data on all the Google apps still nothing. I tried installing a new apk and that still didn't work. I tried a factory reset and still nothing. I'm all out of ideas please help!
mxrider10122 said:
My play store won't open at all. I've tried everything. It stopped working while changing roms so Here's where I am now, I have Odin back to stock on android 4.0.4. My data/texts/phone works perfectly. But when I hope the store it force closes everytime. I tried clearing app data on all the Google apps still nothing. I tried installing a new apk and that still didn't work. I tried a factory reset and still nothing. I'm all out of ideas please help!
Click to expand...
Click to collapse
I noticed u said apk but did u try flashing gapps
example im on liquidsmooth play store wnt work so i go to recovery wipe catche dalvik then flash rom and gapps
maybe that would help it has for me i fhe the pas
Won't need GApps on stock. Did you clear data in Play Store and Play Services?
Sent from my SCH-I535 using xda app-developers app
I did try to flash apps and that didn't work. So I tried 're rooting it and flashed a Rom with g apps and still nothing. That's when I Odin back to stock again. Yeah I also tried clearing the app data on both....still nothing....I'm stumped.
mxrider10122 said:
I did try to flash apps and that didn't work. So I tried 're rooting it and flashed a Rom with g apps and still nothing. That's when I Odin back to stock again. Yeah I also tried clearing the app data on both....still nothing....I'm stumped.
Click to expand...
Click to collapse
Give this a try, download this http://www.androidfilehost.com/?fid=23134718111254196 ,unzip then flash the file with Odin.
Alright so i flashed the file above and now the play store opens but it says "No connection" even though i have 4G and wifi. I tried a fresh factory reset and still stuck at the No connection screen......any ideas?
mxrider10122 said:
Alright so i flashed the file above and now the play store opens but it says "No connection" even though i have 4G and wifi. I tried a fresh factory reset and still stuck at the No connection screen......any ideas?
Click to expand...
Click to collapse
1) Did you add your google account?
2) Kick start by clear data and cache for playservice and google service framework, reboot phone, once it's up, open your browser to verify internet is working, then reopen play store.
buhohitr said:
1) Did you add your google account?
2) Kick start by clear data and cache for playservice and google service framework, reboot phone, once it's up, open your browser to verify internet is working, then reopen play store.
Click to expand...
Click to collapse
Yeah my google account is added. I followed your instructions and i did have internet but still no connection in the store. Can you think of anything else?
mxrider10122 said:
Yeah my google account is added. I followed your instructions and i did have internet but still no connection in the store. Can you think of anything else?
Click to expand...
Click to collapse
OK,
1) have to try with 4g instead of wifi?
2) so right now your phone is running pure stock ROM with no third party apps on it right? if it's, please try another google account. Remove the old one first, or if you don't have one try to sign into google to see if your account is still good. Do it a few times (login and out).
3)Check the following apps:
google play store 4.5.10
google play service 4.0.34
google sevice framework 4.3.757479
clear cache and data for all of them, then uninstall google play store, reboot phone, wait for it to update, once updated reboot then try again.
buhohitr said:
OK,
1) have to try with 4g instead of wifi?
2) so right now your phone is running pure stock ROM with no third party apps on it right? if it's, please try another google account. Remove the old one first, or if you don't have one try to sign into google to see if your account is still good. Do it a few times (login and out).
3)Check the following apps:
google play store 4.5.10
google play service 4.0.34
google sevice framework 4.3.757479
clear cache and data for all of them, then uninstall google play store, reboot phone, wait for it to update, once updated reboot then try again.
Click to expand...
Click to collapse
i have tried both 4G and wifi. Yes i am running a pure stock ROM with nothing on it. I tired another google account and still nothing. I also looked at those apps and cleared the cache and data but i cant uninstall the play store because its a system app and im not rooted or anything. After clearing the data and cache i rebooted and still having the same problem....but hey thanks for all your help thus far!
mxrider10122 said:
i have tried both 4G and wifi. Yes i am running a pure stock ROM with nothing on it. I tired another google account and still nothing. I also looked at those apps and cleared the cache and data but i cant uninstall the play store because its a system app and im not rooted or anything. After clearing the data and cache i rebooted and still having the same problem....but hey thanks for all your help thus far!
Click to expand...
Click to collapse
If you go into settings -> application->google play store -> it doesn't show the option "uninstall update"?? what version is this google play store??
buhohitr said:
If you go into settings -> application->google play store -> it doesn't show the option "uninstall update"?? what version is this google play store??
Click to expand...
Click to collapse
Nope, it just gives me the options to force stop,disable, clear data and clear cache. the version of google play is 4.0.27
mxrider10122 said:
Nope, it just gives me the options to force stop,disable, clear data and clear cache. the version of google play is 4.0.27
Click to expand...
Click to collapse
Seems like the play store apps are outdated and your phone should update automatically once it's online. You need to side load the apps from here: http://www.mediafire.com/download/20hi0n6b2876080/4510 and 4034.rar unzip then try the 4.0.34 first, reboot, see if update the rest, if still not working install the second one 4.5.10. They are apk, so just install like an app.
buhohitr said:
Seems like the play store apps are outdated and your phone should update automatically once it's online. You need to side load the apps from here: http://www.mediafire.com/download/20hi0n6b2876080/4510 and 4034.rar unzip then try the 4.0.34 first, reboot, see if update the rest, if still not working install the second one 4.5.10. They are apk, so just install like an app.
Click to expand...
Click to collapse
Okay, So I put them on my sd card and flashed 4.0.34 than i rebooted and still no connection. I flashed the second apk and rebooted but still got the no connection when i open the play store.
mxrider10122 said:
Okay, So I put them on my sd card and flashed 4.0.34 than i rebooted and still no connection. I flashed the second apk and rebooted but still got the no connection when i open the play store.
Click to expand...
Click to collapse
Reboot, then go into settings and check the app version see if they both updated?
buhohitr said:
Reboot, then go into settings and check the app version see if they both updated?
Click to expand...
Click to collapse
Yeah, Google play services says its version 4.0.34 and The google play store is version 4.5.10
mxrider10122 said:
Yeah, Google play services says its version 4.0.34 and The google play store is version 4.5.10
Click to expand...
Click to collapse
Do you have the option to uninstall google play store? if you do, clear data, uninstall, stop the service, then open play see if that work. Usually this issue happened to custom rom only, not stock rom, and also with hyper drive rom, where it left residual to the host file.
buhohitr said:
Do you have the option to uninstall google play store? if you do, clear data, uninstall, stop the service, then open play see if that work. Usually this issue happened to custom rom only, not stock rom, and also with hyper drive rom, where it left residual to the host file.
Click to expand...
Click to collapse
Yes i have that option so i cleared data uninstalled updates and then stopped the service. But still no connection when i open the store.
mxrider10122 said:
Yes i have that option so i cleared data uninstalled updates and then stopped the service. But still no connection when i open the store.
Click to expand...
Click to collapse
OK..let take a step back, it's possible that you need to reflash. Do a factory reset, power off, put into download mode then Odin reflash the full stock factory file. Once it boot up let it sit for 5 min before going through the setup.
buhohitr said:
OK..let take a step back, it's possible that you need to reflash. Do a factory reset, power off, put into download mode then Odin reflash the full stock factory file. Once it boot up let it sit for 5 min before going through the setup.
Click to expand...
Click to collapse
okay so you want me to reflash the apks, factory reset, power off and put into download mode and odin reflash the mf1 file you gave me. Is that correct? i just want to make sure.

Can't Download Anything

Hi,
Well i've put Cyanogen Mod 13 yesterday on my Nexus 5, OpenG apps for few store apps
Everything works fine till this morning.
At the beginging i though it was only the play store (error 495), i clear play store & framework services cache. No success
But after, i tried to download the last play store APK with the browser. Download failed too.
Finally, i try to update Cyanogen, same problem.
So It seems that download is broken, and i really dont know what to do ?!
So thanks in advance for the help
error 495:
while downloading apps and games from play store
solution:
Method 1: clear cache and Data of google play store and google services framework
Method 2: remove your gmail account and Restart then Re-Add the google account
Click to expand...
Click to collapse
Try wiping app data of your Download manager.
thanx for your reply
i tried too, in vain
it seems to be a permissions problem
so i go back to an official 6.0.1 image
thread closed for me
sticky-fingers said:
thanx for your reply
i tried too, in vain
it seems to be a permissions problem
so i go back to an official 6.0.1 image
thread closed for me
Click to expand...
Click to collapse
I flashed CM13 a few times and I never had an issue with downloads. There's something wrong with your setup.

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