[Q] [unrepaired]after change configuration file - Galaxy Note 10.1 Q&A, Help & Troubleshooting

I used Galaxy note 10.1 for a while.
It was a wonderful experience to use Snote, watch youtube, read some books and get daily information like weather.
I had been annoyed by system bar at the bottom with writing Snote so I rooted and changed configuration file.
It didn't boot any more and I spent on a week for getting the file back but in vain.
I called Samsung service center and told what I did. They told me it could be fixed free because it's still in warranty.
I sent it 2 weeks ago and today I got a phone from the service center. They said I have to pay $150 to fix it.
:crying:
They said that they have to change the main board.
I asked them to return it without repair.
Do you, guys happen to know how I can run the GN 10.1?

Odin in your friend
Odin back to a stock rom. So far, that has fixed every screw-up I have done including the ones that seemingly bricked by device.
Sometimes even Kies will install a factory Rom and everything is ok.
If this doesn't work. You need more advice than I can give.
tangojava said:
I used Galaxy note 10.1 for a while.
It was a wonderful experience to use Snote, watch youtube, read some books and get daily information like weather.
I had been annoyed by system bar at the bottom with writing Snote so I rooted and changed configuration file.
It didn't boot any more and I spent on a week for getting the file back but in vain.
I called Samsung service center and told what I did. They told me it could be fixed free because it's still in warranty.
I sent it 2 weeks ago and today I got a phone from the service center. They said I have to pay $150 to fix it.
:crying:
They said that they have to change the main board.
I asked them to return it without repair.
Do you, guys happen to know how I can run the GN 10.1?
Click to expand...
Click to collapse

Did you install a recovery?
CWM or TWRP?
Did you make a backup before you made the change?
What model is it?
Sent from my SGH-I317 using Tapatalk 4

tangojava said:
I used Galaxy note 10.1 for a while.
It was a wonderful experience to use Snote, watch youtube, read some books and get daily information like weather.
I had been annoyed by system bar at the bottom with writing Snote so I rooted and changed configuration file.
>> Root voids warranty but is hardly likely to blow a motherboard .
It didn't boot any more and I spent on a week for getting the file back but in vain.
>> That suggest a wrong file was used .
They said that they have to change the main board.
As said above try flashing to stock via Odin .
If it fails as you have no warranty you will need to buy a new motherboard or pay for a fix .
jje
Click to expand...
Click to collapse

Related

[Q] I cant find anywhere to get my phone fixed can someone help please?

Hi guys,
I have Samsung Galaxy S i9000 I'll cut to the chase I flashed it with ODIN one click for the AT&T Captivate. "Yes I am numpty"
I've looked but I can't find anyone in the UK that repairs bad flashes of this type.
Is it time to bin it and buy a new phone or is there anyone out there that I can pay to get this repaired please?
if you need any further details about the phone please ask.
Kindest regards,
stanneh.
While I dont know where you could get help for that problem...if possible I'm sure someone here at xda could help?
Think of this as a learning experience and be careful of what you put on your phone and be sure to do some prep reading before doing so. While I'm no expert at this stuff, I figured that was the least I could do before rooting my g2 and oc'ing it.
Good luck getting it fixed btw!
A little update for you all.
I gave Samsung UK a call and was straight up with them told them exactly what I had done.
well I did say I had no idea what I was doing but acknowledged that what I have done voids the warranty and offered to pay any fee's to get the phone repaired.
The man on the phone was very kind and said they will repair it under warranty for me and that I have to take it in to a Carphone warehouse store in Cardiff UK to get it repaired.
I will keep you all up to date on how that goes.
Regards,
Stanneh.
Is your phone dead? does it turn back on to the recovery mode or download mode?
Hi,
No its not dead but the boot loader it has now is from another phone.
I flashed it with ODIN One Click my bad but I'm not the only numpty to have done it.
After reading many forum posts there's a few of us who did this and currently there is no way to recover it.
I just took it to the Carphone Warehouse service centre they were unable to restore it there so they have sent it back to Samsung to be repaired.
I imagine it going to cost me and I don't mind paying for my mistake.
Regards,
Stanneh.
Hi again,
Just a quick update!
So I took my phone back to the Carphone Warehouse and they had to send it off as the couldn't correct the issue in house.
I had an email the next evening to say my phone was fixed and ready to be picked up at the store. When I got there they pulled out the same phone Identifiable by markings and it was fixed!! I don't know if they put a new motherboard in there or just managed to flash it back but it took all of two days for them to do it and it was all done for free under warranty.
I have since rooted the phone just fine.
Before I bricked it I had rooted it and used OCLF to format it with ext2 which worked awesome the speed was unbelievable but I hear with the Android 2.3 update they are changing to the ext4 file system anyway I am just going to wait for that now. I just don't want to take any more risks.
For the record the initial bricking of my phone was when I decided to install Voodoo just for the audio features but it never booted after that I think because I had ext2 file system from OCLF?
but that was the start of the problem then I was a numpty and used Odin one click to try and recover the phone and then totally bricked it with the AT&T loop.

[Q] Getting my Samsung Galaxy S2 tomorrow

Hello everyone,
I am getting my Samsung Galaxy S2 tomorrow from a guy that has used the phone for less than a week. He told me that the phone is like brand new, no scratches, etc. I am kind of worried, because he told me that he installed the latest version of Cyanogen 7. He told me to NOT reboot the phone, because I am going to encounter problems ; he told me that the android setup (or whatever) is going to pop up. Also, I don't know what he was talking about, but he said he couldn't delete applications.
I don't know anything about android, is it possible to change the OS or even fix the issues he has mentionned?
Edit : He told me that he unlocked the phone, using an ''illegal'' application. Will the guarantee still work ?
If I change OS, is it still going to be unlocked? Or will I have to re-unlock it?
Thanks in advance,
heyangel
Yes it's possible. I suggest you take a look in the forums including guides regarding your new phone.
You've got nothing to worry about, enjoy the best phone on the market
Sent from my Nexus S using Tapatalk
Thank you for your fast and nice reply. I really appreciate it.
A friend of mine told me that it might brick, if I am unlucky while changing OS. I am really afraid, since I am paying 500$ for it. Is it worth it? Less than 3 weeks of usage.
Edit : He just told me he fixed the issue, he can delete applications.

[Q] Samsung google galaxy nexus imei lost

Hi
First of all I need to point out I am a noob - total noob I would say. If the thread is in a wrong place please move it - thank you.
So first of all - I have a Samsung Google Galaxy Nexus - bought from google store in US - it's my first smartphone.
A brief description of situation - advice welcome.
I bought the phone on while being in us - I haven't really used it there (just one day on t-mobile pay as you go sim card) and I got back home to Poland (europe) and started using it on domestic sim card. Everything was just GREAT until one day it just lost IMEI number - first I thought it's a network issue but after few days I knew something is really going bad. So what I did - spent like 8 hours reading forums, installing toolkits and stuff - finally I gave up and took it to samsung warranty centre (of course warranty dosnt work in Europe) so they said they will have a look. Few days later they said that at this moment they can do nothing bout it - but in few weeks time when new programs will be available they can "solder" a cable to phone mainboard and reset everything (they said it works on Samsung Galaxy S III).... but I'm kinda skeptical about it (cost is around 40$)
So I'm in kinda dead end - for me it's either giving it to service center (if they gonna do their repair I will lose the warranty - and if it's not gonna work? Second option is sending it to some one in US (got a friend there) with some money to send it back to Samsung for warranty. But I read loads of bad stuff about samsung warranty procedures ( and the cost goes up to 100-150$) to do so. BTW not sure they will respect the warranty after the first fix at the service center...
Is is fixable? What would be your advice on this situation?
Samsung Google Galaxy Nexus - compilation number JZO54K - just got the update installed but that didn't fix a thing with IMEI.
Cheers !
Papi1986 said:
Hi
First of all I need to point out I am a noob - total noob I would say. If the thread is in a wrong place please move it - thank you.
So first of all - I have a Samsung Google Galaxy Nexus - bought from google store in US - it's my first smartphone.
A brief description of situation - advice welcome.
I bought the phone on while being in us - I haven't really used it there (just one day on t-mobile pay as you go sim card) and I got back home to Poland (europe) and started using it on domestic sim card. Everything was just GREAT until one day it just lost IMEI number - first I thought it's a network issue but after few days I knew something is really going bad. So what I did - spent like 8 hours reading forums, installing toolkits and stuff - finally I gave up and took it to samsung warranty centre (of course warranty dosnt work in Europe) so they said they will have a look. Few days later they said that at this moment they can do nothing bout it - but in few weeks time when new programs will be available they can "solder" a cable to phone mainboard and reset everything (they said it works on Samsung Galaxy S III).... but I'm kinda skeptical about it (cost is around 40$)
So I'm in kinda dead end - for me it's either giving it to service center (if they gonna do their repair I will lose the warranty - and if it's not gonna work? Second option is sending it to some one in US (got a friend there) with some money to send it back to Samsung for warranty. But I read loads of bad stuff about samsung warranty procedures ( and the cost goes up to 100-150$) to do so. BTW not sure they will respect the warranty after the first fix at the service center...
Is is fixable? What would be your advice on this situation?
Samsung Google Galaxy Nexus - compilation number JZO54K - just got the update installed but that didn't fix a thing with IMEI.
Cheers !
Click to expand...
Click to collapse
What occurs when you type
Code:
*#06#
in the dialpad? If they repair it, no, you will not lose your warranty. Your warranty will be valid until it ends or you void it (by rooting, etc.) In my experience, Samsung warranty procedures went just fine. Got devices repaired/replaced in reasonable timing. Plus, since being covered under warranty, no money needed to be paid :victory:. If its not "fixable," they'll just replace your device.
Just curious - Why does it really matter? Your IMEI may just be unrecognized or something (since it quite likely isn't removed from the device ).
Papi1986 said:
Is is fixable? What would be your advice on this situation?
Samsung Google Galaxy Nexus - compilation number JZO54K - just got the update installed but that didn't fix a thing with IMEI.
Click to expand...
Click to collapse
read this for insight to fix your phone try flashing the oldest Stock firmware
use 2.3.6 (GRK39F) and locate and use your WIKI for guidance
Theonew said:
What occurs when you type
Code:
*#06#
in the dialpad? If they repair it, no, you will not lose your warranty. Your warranty will be valid until it ends or you void it (by rooting, etc.) In my experience, Samsung warranty procedures went just fine. Got devices repaired/replaced in reasonable timing. Plus, since being covered under warranty, no money needed to be paid :victory:. If its not "fixable," they'll just replace your device.
Just curious - Why does it really matter? Your IMEI may just be unrecognized or something (since it quite likely isn't removed from the device ).
Click to expand...
Click to collapse
First of all - I already opened the bootloader trying to fix the problem, second they might done the same thing at the service center, third - repair that they propose includes interference in phone mainboard which definatly gets the warranty off.
Like I said I'm in Europe - So I need to send a phone to someone in usa, than that person need to deal with samsung warranty center and send it back to me - so believe me it costs a lot (something about 1/4 of the price I paid for the phone) - and I'm not sure that my warranty is valid because of some rooting that may have occurred.
Typing the code you gave gives an empty space and it matters if you have no IMEI your phone can;t connect to any network - this means no service at all. But thanks for trying to help.
I'll try the links ASAP and report on the progress.
Thanks
weviryw 425
xsenman said:
read this for insight to fix your phone try flashing the oldest Stock firmware
use 2.3.6 (GRK39F) and locate and use your WIKI for guidance
Click to expand...
Click to collapse
First of all thanks for the reply. But like I said I'm a total noob - so a little more explanation if you don't mind.
I read the threads on the issue- they all are about samsung galaxy sII - mine is i9250 Galaxy Nexus... and as far as I know I have the MAGURO not SOJU - so I'm a bit confused now...
And everywhere it says about EFS folder - which I don't have... but instead the files nv_data are in factory folder - is that the same thing?
I'm about to try this method, not sure it's the best - do I need to flash my phone to older factory version before I do it?
http://forum.xda-developers.com/showthread.php?t=1264021
Any help is greatly appriciated - ur saving my life I would say
Papi1986 said:
I read the threads on the issue- they all are about samsung galaxy sII - mine is i9250 Galaxy Nexus... and as far as I know I have the MAGURO not SOJU - so I'm a bit confused now...
Click to expand...
Click to collapse
Basically you must only use solutions meant for i9250 Galaxy Nexus as others are for your insight .
BUT flashing the First original Fimware will normally recover your IMEI, as in your case according to this , you should flash 4.0.4 (IMM76I)
only if this fails than try other workaround , look in My Android solutions
xsenman said:
Basically you must only use solutions meant for i9250 Galaxy Nexus as others are for your insight .
BUT flashing the First original Fimware will normally recover your IMEI, as in your case according to this , you should flash 4.0.4 (IMM76I)
only if this fails than try other workaround , look in My Android solutions
Click to expand...
Click to collapse
So I flashed the old firmware but that didn't fix the problem - imei is still missing... Whats the next step you would recommend?
Ohhh... one more thig (i don't know is it important) when i hold the power button so the menu with turn off and airplane mode comes up the airplane mode goes from on to off, from off to on - all the time...
Big Thanks
So I talked to samsung representative on online chat and she advised me to send the phone to samsung service center in US (that means to someone in USA, and that person to service center, when it's gonna be repaired it will be sent back to that person, than that person will send it to me - it costs around 50$ each way - that makes it 100$ - so it's like 1/3 of the price I paid for the phone. If others methods will not solve my problem I think I'll do it.
My question here is - the things I done before - like unlocking the bootloader and rooting plus flashing to oldest firmware - probably may have voided the warranty - but it's possible to get everything back to the original status - do I only have to un-root the phone and re-lock the bootloader to send it back to warranty? or I need to do something more? I understand that the apllications I had (rootexplorer, terminal or the superuser) won't show up when I'll do the factory reset or factory flash and later won't connect the phone to my google account?
This will cost me loads of money (for me it's a lot) - so I need to be sure that if I decide to do it they will accept it...
Best Regards and Thanks in advance for any advises
Refreshing - anyone? opinions?

[Q] What Causes the Blue Screen of Death?

Hi.
So I own a P905 and initially faced a lot of blue screens when I tripped Knox and didn't fully freeze it (It would occur after 5-10 minutes of normal usage). Now around once a month, I encounter the blue screen of death with low processor usage tasks like opening a single tab of Chrome to open a jpeg file. I've used PPSSPP, other emulators and 3D games and they don't seem to trigger the blue screen. Is there another possible cause for it?
The same issue
I have the same problem. Twice I have replaced my Pro P907a and the problem is exactly the same. I've done everything, but I could not solve anything. I hope that a good brain can with it.
By that I have no hope in Samsung, they can not control their own monsters.
Best regards and keep trying and waiting
Never rooted, never saw a bluescreen. And ues, those two are completely related.
It's the root access that causes the bluescreens. If you don't root, you don't get a bluescreen.
The issue lies with KNOX not liking the modified security status, which is rather the point of a security system....
Sent From My Samsung Galaxy NotePro P905 Using Tapatalk
I rooted with Towelroot and have never seen these BSODs. I even froze Knox without creating any problems.
Cheers,
Russ
RussCannon said:
I rooted with Towelroot and have never seen these BSODs. I even froze Knox without creating any problems.
Cheers,
Russ
Click to expand...
Click to collapse
same here, no BSOD's
Sent from my SM-P905 using XDA Free mobile app
No BSOD's here too. I completely removed knox with a debloating utility.
+1
No BSOD's here too. I completely removed knox with a debloating utility.
Also after flash the DBT Firmware via Odion and the flashed failed, Knox=0x01 and reflash the OpenAustria afterward. Now I have Teamwin as Recovery and SuperSU on the latest Stock FW on the Tab
aviator1 said:
No BSOD's here too. I completely removed knox with a debloating utility.
Click to expand...
Click to collapse
Debloating utility? Which is it?
Look here.
I only removed knox in this way.
I'm not rooted, got my first BSOD just now after 3 months of ownership. I was scrolling through YouTube search results when it happened.
Although I bought this tablet refurb from newegg. Not sure if it was rooted before me.
Sent from my SAMSUNG-SM-P907A using Tapatalk
Mad07 said:
+1
No BSOD's here too. I completely removed knox with a debloating utility.
Also after flash the DBT Firmware via Odion and the flashed failed, Knox=0x01 and reflash the OpenAustria afterward. Now I have Teamwin as Recovery and SuperSU on the latest Stock FW on the Tab
Click to expand...
Click to collapse
I want TWRP but can't get it for my Verizon device.
Cheers,
Russ
ShadowLea said:
Never rooted, never saw a bluescreen. And ues, those two are completely related. It's the root access that causes the bluescreens. If you don't root, you don't get a bluescreen.
Click to expand...
Click to collapse
Came here for some answers about my blue screen experience, and I wanted to comment on this. I've not rooted the device yet and it happens often enough to be annoying. At first I thought it was overheating as it only happened on graphic heavy apps (games) but it has happened on simpler apps. I contacted Samsung Live Chat about it. That was useless. They never asked when or how it happened. They just asked me to run the device in safe mode to see if it happens again.
Do the blue screens only happen on certain rooted models of the Note Pro 12.2?
I have a rooted P900 and I haven't seen a blue screen.
ShadowLea said:
Never rooted, never saw a bluescreen. And ues, those two are completely related.
It's the root access that causes the bluescreens. If you don't root, you don't get a bluescreen.
The issue lies with KNOX not liking the modified security status, which is rather the point of a security system....
Sent From My Samsung Galaxy NotePro P905 Using Tapatalk
Click to expand...
Click to collapse
I don't think that's true because I've gotten the blue screen a handful of times and my device is not rooted
I was able to get Samsung to fix mine. Here's my post about it.
http://forum.xda-developers.com/galaxy-note-pro-12/general/to-to-samsung-to-fix-907a-t3091704
jayhawkX said:
I was able to get Samsung to fix mine. Here's my post about it.
http://forum.xda-developers.com/galaxy-note-pro-12/general/to-to-samsung-to-fix-907a-t3091704
Click to expand...
Click to collapse
I used your image Jayhawk when I sent my tablet in. I didn't want to try to force it into doing it, but I think it's heat related. I sent it in last week and using their online repair tracker, it says it has been repaired ansd shipped.
Problem found:
AUTO POWER OFF W/BATT/TEST CAB
Solution:
REPLACED PBA
Click to expand...
Click to collapse
That's the results from the email I received.
SoupViking said:
I used your image Jayhawk when I sent my tablet in. I didn't want to try to force it into doing it, but I think it's heat related. I sent it in last week and using their online repair tracker, it says it has been repaired ansd shipped.
That's the results from the email I received.
Click to expand...
Click to collapse
This is the exact email confirmation I received also after sending my tablet in to Samsung for repair of BSOD. I also managed to take a picture of it and upload it on their website and send along with the tablet itself. I have to say that it is now fixed. I have not had any problems whatsoever since receiving my tablet back almost 3 weeks ago and I could literally make the BSOD happen whenever I felt like it just by running a graphic intense program, or just by browsing the Internet.
The good thing for me is I got it off of Ebay for a good price with extras. I then looked it up on Samsung's website and it was still under a 1 year warranty, so I filled out all the information they required and sent it back. No questions asked, no proof of purchase, and I never even talked with a representative. I even put in there that I bought it from Ebay. Three weeks later, the tablet arrived in 100% working order.
So, from my experience, I think your tablet will be fixed just as mine was.
Nightowl67 said:
So, from my experience, I think your tablet will be fixed just as mine was.
Click to expand...
Click to collapse
That is good to hear. I bought mine refurbished off ebay as well. I think it's from the same vendor as some other AT&T Note Pro that others here bought theirs. It's supposed to be delivered this afternoon. I'll follow up with my results soon.
Looking forward to your follow up.
Sent my ATT Galaxy Note Pro 12.2 for service after chatting with online support. Never rooted, never modified in anyway. I uploaded a picture of it in blue screen state to drop box and sent the chat rep a link to the drop box jpeg. I told the rep it randomly happens. I also told the rep I had done all the factory reset steps and safe mode start up and it still randomly happens. They created a ticket and sent me a shipping label. I uploaded the jpeg of bluescreen state to the service tracker on Samsung's site and named the jpeg "AT&T Galaxy Note Pro Random Blue Screen then shuts down". They received the tablet today and within 6 hours the status shows "FCL (Blue Screen)" next note reads "Replaced PBA-Replaced Component-Pass Functionality Test-Device has left technician". Final note reads "Passed QC-Preparing for shipping". Hopefully this fixes it. Has been an issue since I opened it up after buying from AT&T store.

Bluetooth not turning on

Just updated my galaxy s8 + to the newest firmware and my Bluetooth still not working...... could someone help me plz!!!! I did a hard rest and clear cache already
It's not the software. I had this happen about a month ago. It just fries. I sent it in, and Samsung screwed up, didn't replace anything but the screen and sent it back. I had to burn my upgrade at the store to replace it. The new phone, flashed the ADB to it the moment I got it, no issues with Bluetooth.
I have insurance on it thru geek squad but it's also under warranty on Samsung.... U think it's worth going thru Samsung or just replace it?
Honestly, I'm lighting up Samsung for this. They had the phone for a week and didn't even fix the problem. I'm dealing with corporate on it now.
chernabog88008 said:
It's not the software. I had this happen about a month ago. It just fries. I sent it in, and Samsung screwed up, didn't replace anything but the screen and sent it back. I had to burn my upgrade at the store to replace it. The new phone, flashed the ADB to it the moment I got it, no issues with Bluetooth.
Click to expand...
Click to collapse
Should I have Samsung check out I'm still under warranty and I also have geek squad insurance
I'd Geek Squad it. Samsung is a 13 day turnaround.

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