[Q] [HELP] How to get serial or IMEI with cracked screen - Droid Ultra Q&A, Help & Troubleshooting

Hi everyone,
I have an Ultra with a messed up screen. Want to send to Motorola for repair. They require the serial or IMEI number however I have no box and no documents left. Is there any CMD to pull this info on my PC screen.
All replies are appreciated.

verizon should know it.

18t said:
verizon should know it.
Click to expand...
Click to collapse
I am not a Verizon Customer. I called VErizon and they have no equipment in stores to check it

nossman said:
I am not a Verizon Customer. I called VErizon and they have no equipment in stores to check it
Click to expand...
Click to collapse
in most phones with removable batteries the numbers are behind the battery. not sure if they still do this with nonremovable batteries, but maybe you can find some info on ifixit or something.

It's printed on the box it came in.
Sent from my XT1080 using Tapatalk 4

Yeah its on the sleeve the box came in.
Sent from my XT1080 using Tapatalk 4

read the post people -
however I have no box and no documents left
Click to expand...
Click to collapse

18t said:
in most phones with removable batteries the numbers are behind the battery. not sure if they still do this with nonremovable batteries, but maybe you can find some info on ifixit or something.
Click to expand...
Click to collapse
Recently for some devices without removable batteries there is a sticker with the device's ID information taped to the back... the Maxx didn't, but most people peel it off anyway.
OP - There are some ADB commands (not sure if they'll do what you're looking for) but, correct me if I'm wrong someone, I think you need to turn on Debugging on the device first before the computer will recognize it in ADB...

raichur0xx0rz said:
Recently for some devices without removable batteries there is a sticker with the device's ID information taped to the back... the Maxx didn't, but most people peel it off anyway.
OP - There are some ADB commands (not sure if they'll do what you're looking for) but, correct me if I'm wrong someone, I think you need to turn on Debugging on the device first before the computer will recognize it in ADB...
Click to expand...
Click to collapse
That is where I am trying to get. There are ADB commands and I was using them successfully on my HTC device. However I have no idea of the ones for Motorola (in particular Moto Droid Ultra device).

nossman said:
That is where I am trying to get. There are ADB commands and I was using them successfully on my HTC device. However I have no idea of the ones for Motorola (in particular Moto Droid Ultra device).
Click to expand...
Click to collapse
Are ADB commands not universal? Have you tried doing it yet?

raichur0xx0rz said:
Are ADB commands not universal? Have you tried doing it yet?
Click to expand...
Click to collapse
I can't do anything with the phone neither I know any ADB CMD that would pull some info like Serial # or IMEI/ESN ontu my PC Screen....well I sold the phone afterwards without getting anything out of it.

Related

[Q] What the heck is an LG-P999WA?

LG and T-Mobile in all their wisdom have yet unleased another G2X model number upon the world. It is being supported by the LG Update program for rom updates also. Some people reported that TMO was giving this model away at a Chicago trade event and on a Twitter contest. Is the illusive white model? Or is is just the same same we have now with another label slapped on its insides? It would be interesting to know what the actual differences are between the model numbers. I will begin.
LG-P999DW - Original released version that most people have.
LG-P999DWP - One of the units reportedly a refurbished unit. But how does it differ from the LG-P999DWDU?
LG-P999DWDU - Another reportedly refrubished unit. Again, how does it differ, if at all, from the LG-P999DWP refurb units.
LG-P999WA - The new mysterious designation supposedly given out as freebies. Is there any hardware differences between previous models. Why oh why another hardware designation for the same device? Any of you with one of these bad boys/girls (gender neutral device for the PC crowd) let us know if you have discovered any differences between what you have and what we have.
Any other model deisgnators out there for the same hardware we have all come to love, loathe, adore, hate, etc.
Thanks TMO and LG. You gave us something else to talk and ruminate about while we are waiting for you to step up and give us 2.3.6 and then ICS (we love Ice Cream).
Thanks for this. I was wondering which was which the other day buy didn't feel like reading through other threads
how am i supposed to tell which one mine is...
Sent from my LG-P999 using XDA App
take off your battery cover, it's printed at the bottom
PhantomRampage said:
take off your battery cover, it's printed at the bottom
Click to expand...
Click to collapse
The battery cover tells you nothing. They are all labeled P999, even P990s. The only way to tell is to connect your device to the LG Updater. It will connect to the device and tell you which model number you have. You are okay as long as you don't press the "start update" button.
jboxer said:
The battery cover tells you nothing. They are all labeled P999, even P990s. The only way to tell is to connect your device to the LG Updater. It will connect to the device and tell you which model number you have. You are okay as long as you don't press the "start update" button.
Click to expand...
Click to collapse
He didn't mean the actual battery cover, he was saying to look just below where the battery is placed and it shows the id.
Sent from my LG-P999 using xda premium
d12unk13astard said:
He didn't mean the actual battery cover, he was saying to look just below where the battery is placed and it shows the id.
Sent from my LG-P999 using xda premium
Click to expand...
Click to collapse
That doesn't help either as the "DWP" and "DWDU" units are labeled "DW" on the sticker. The only way to tell for sure is to use the LG Updater to identify the device.
jboxer said:
That doesn't help either as the "DWP" and "DWDU" units are labeled "DW" on the sticker. The only way to tell for sure is to use the LG Updater to identify the device.
Click to expand...
Click to collapse
Good point then and thanks for that information.
Sent from my LG-P999 using xda premium
jboxer said:
That doesn't help either as the "DWP" and "DWDU" units are labeled "DW" on the sticker. The only way to tell for sure is to use the LG Updater to identify the device.
Click to expand...
Click to collapse
I wasn't aware of this, and yeah I was referring to what was printed under the battery after taking the battery cover off.
So anyway, how can I find out which model I have under the updater tool? I plug it in and it detects it, but doesn't tell me which model I have anywhere. Should I be looking somewhere specific?
-edit-
Nevermind, I guess you need to be running stock or OTA firmware for the updater tool to tell you what model you have. I tried with Cyanogenmod flashed and it told me there was an update but it wouldn't say what I have
PhantomRampage said:
So anyway, how can I find out which model I have under the updater tool? I plug it in and it detects it, but doesn't tell me which model I have anywhere. Should I be looking somewhere specific?
Click to expand...
Click to collapse
Here is a screengrab with the area circled in green where the updater tells you what phone model you have. This appears after the updater connects with the phone and checks the current software version.
Yeah I know, did you over look my edit somehow?
sorry to bump such an old thread, but i got my mits on one of these 999wa phones and was wondering if anyone actually figured out what/why the white case and model #?
was it really an uber rare prototype as engadget put it? whats the mystery behind it?

Bootloader Unlock Possibility? (AT&T)

Okay, so. Rogers One XL and AT&T One X are basically the same device right? Same essentially all the way through? Would it be super farfetched to think that if one were to take the file that is modified by the HTCdev unlock for the Rogers One XL, and push it to the AT&T One X, that it would unlock it? I'm sure there's something making this completely illogical and impossible but I figured maybe I'd mention it, though I'm sure it's been thought of.
Unless I'm mistaken your unlock is directly related to your phone's iemi number.
I had a feeling that would be the case.
gunnyman said:
Unless I'm mistaken your unlock is directly related to your phone's iemi number.
Click to expand...
Click to collapse
I suppose you can't change something like that?
Sent from my HTC One X
ECEXCURSION said:
I suppose you can't change something like that?
Sent from my HTC One X
Click to expand...
Click to collapse
No sir.. the unlock code is unique to each device :-\
Sent from my GT-P3113 using xda premium
I've proposed this several times in the last week or so and nobody has paid attention. I've yet to hear somebody say, for certain, what the unlock code is based on and I'm sure that we haven't fully investigated whether the code is really unique or whether that's just what we have been led to believe.
What we should do is start making a table of numbers (IMEIs, Device ID Tokens, Serial Numbers, Unlock Codes, etc) to see if a pattern emerges. Even if it is based on IMEI numbers, if we figure out how the number is arrived at (could it be as easy as md5(IMEI) or something???), we may be able to bypass HTCDev.
Billy
If I was a betting man I'd say the code is heavily encrypted.
Maybe HTC made it simple and easy for us to crack on purpose because they embrace the android community and despise AT&T as much as we do... Never know till you try.
Sent from my HTC One X
One idea that I've had bouncing around is using the onboard storage as a virtual goldcard. Use it to load a phone image that has unlocked bootloader. I have no idea if such a thing is even possible
gunnyman said:
One idea that I've had bouncing around is using the onboard storage as a virtual goldcard. Use it to load a phone image that has unlocked bootloader. I have no idea if such a thing is even possible
Click to expand...
Click to collapse
But the gold card needs to be separate from the actual storage and be able to be mounted and unmounted at will like a true gold card I would think]
gunnyman said:
If I was a betting man I'd say the code is heavily encrypted.
Click to expand...
Click to collapse
Depending on how they encrypted it... it might not be so hard to work around though.
That said - it's probably public key encryption, with the phone having one half of it.
We really should get a couple examples of the inputs and outputs of HTCDev to look at though - you never know! People smarter than me may be able to deduce a pattern.

[Q] About JTAG Repair

Hey guys...
I was unfortunate enough to come across some aroma/twrp bug while updating my kernel and now my phone is bricked. Oh well, life happens. I am going to have to send it in for JTAG repair. I found that mobiletechvideos.com does JTAG repair for $60 so that's not all terrible. Do any of you have experience with them? Is there service good? From what I can tell they look legit..
On their website they also also have numerous "addons" you can choose for your order such as "ROM/Root upgrade service" and "S-off". Now, does that mean that once I get the phone back it will be in a state where I cannot root the device? I have my old bootloader unlock code from before... would that work to root the phone after this procedure is performed? It is my understanding that they (mobile tech videos) modify whatever image they push to your phone to include your IMEI information. Would that give me troubles if I tried to unlock the phone using my old unlock code?
Perhaps I should email them directly.
Anyway, what are your thoughts?
I would ask them, but I believe they can set things up however you want. I recall seeing one person saying they got it back s-off, etc.
iElvis said:
I would ask them, but I believe they can set things up however you want. I recall seeing one person saying they got it back s-off, etc.
Click to expand...
Click to collapse
I sent them an email. Yeah, you can pay extra for S-off etc.. but if I get the phone back in a state that I can do this myself why waste my money, right? I'll let you know when they get back to me.
ECEXCURSION said:
I sent them an email. Yeah, you can pay extra for S-off etc.. but if I get the phone back in a state that I can do this myself why waste my money, right? I'll let you know when they get back to me.
Click to expand...
Click to collapse
They do awesome work they fixed my s3 (borked imei)
Sent from my SGH-T889 using Tapatalk 2
Yea man from what I understand when you get it back you good to go. Unlocked and s-off.
Either which way, I'm sure you'll be glad to have your phone back
Sent from my One X using Tapatalk 2
Never used their service. But from lurking around these forums for a long time now there is nothing but good things to say about them
Sent from my VENOMized HoxL
ECEXCURSION said:
Hey guys...
I was unfortunate enough to come across some aroma/twrp bug while updating my kernel and now my phone is bricked. Oh well, life happens. I am going to have to send it in for JTAG repair. I found that mobiletechvideos.com does JTAG repair for $60 so that's not all terrible. Do any of you have experience with them? Is there service good? From what I can tell they look legit..
On their website they also also have numerous "addons" you can choose for your order such as "ROM/Root upgrade service" and "S-off". Now, does that mean that once I get the phone back it will be in a state where I cannot root the device? I have my old bootloader unlock code from before... would that work to root the phone after this procedure is performed? It is my understanding that they (mobile tech videos) modify whatever image they push to your phone to include your IMEI information. Would that give me troubles if I tried to unlock the phone using my old unlock code?
Perhaps I should email them directly.
Anyway, what are your thoughts?
Click to expand...
Click to collapse
They ask you for your imei before you mail it. They won't change your imei they reload of
Sent from my HTC One X using xda app-developers app
I'm very sad that you have to go through this with your phone
Sent from my SCH-I535 using Tapatalk 2
It will not effect you using your old unlock code.
Sent from my HTC One X using xda premium
I'd really like to buy a riff box. Does every diff brand of phone require a seperate box or does it just push software you load into it
Sent from my HTC One X using xda premium
DESERT.TECH said:
I'd really like to buy a riff box. Does every diff brand of phone require a seperate box or does it just push software you load into it
Sent from my HTC One X using xda premium
Click to expand...
Click to collapse
http://www.fonefunshop.co.uk/Unlocking/riff_box.htm
Scroll down and you'll see a huge list of devices supported by the one box. More devices added with firmware updates to the box. Ships from the uk as there is no distributor on this side of the oceans. afaik
But there are distributers on this side. Madusa riff boxes will do the same thing. The JTag site has a list of suppliers that sell riff boxes in the US. Since more devices are becoming usb supported, the need for soldering is limited to certain devices.
Sent from my HTC One X using xda premium
does JTAG'ing void the warranty as they have to open up the phone? I haven't looked in depth at videos of people opening up the phone but I can only imagine that they ahve some stickers inside...
If not, I'd definitely send my phone to them if it meant I could get S-OFF even though I'm on JB
nhshah7 said:
does JTAG'ing void the warranty as they have to open up the phone? I haven't looked in depth at videos of people opening up the phone but I can only imagine that they ahve some stickers inside...
If not, I'd definitely send my phone to them if it meant I could get S-OFF even though I'm on JB
Click to expand...
Click to collapse
I imagine it voids the warranty. But then again, unlocking the bootloader and rooting your phone could also void the warranty...
Thanks Venomtester, I guess I'll start packing up my phone then.
I used mobiletechvideos to fix my HBOOT and S-OFF and they did a fantastic job on both. I would recommend them to anyone looking for that service.
So I kow Mobile Tech does jtag but what if u dont have the IMEI because i got this phone in a trade and it doesnt have a IMEI sticker or whatever. I forgot to even write it down. Anyways I am not going to use the phone on contract so is there any other possible solutions?
AwesomeEvo said:
So I kow Mobile Tech does jtag but what if u dont have the IMEI because i got this phone in a trade and it doesnt have a IMEI sticker or whatever. I forgot to even write it down. Anyways I am not going to use the phone on contract so is there any other possible solutions?
Click to expand...
Click to collapse
Imei can be found in the bootloader
Sent from my HTC One XL using Tapatalk 2
InflatedTitan said:
Imei can be found in the bootloader
Sent from my HTC One XL using Tapatalk 2
Click to expand...
Click to collapse
Oh yeah well The phone is bricked too
Anyone seen this? Wonder of this could help some ppl out..
http://forum.xda-developers.com/showthread.php?p=29996469
Sent from my HTC One X using Xparent Green Tapatalk 2
AwesomeEvo said:
So I kow Mobile Tech does jtag but what if u dont have the IMEI because i got this phone in a trade and it doesnt have a IMEI sticker or whatever. I forgot to even write it down. Anyways I am not going to use the phone on contract so is there any other possible solutions?
Click to expand...
Click to collapse
IMEI is engraved into your simcard tray. Have a look

[Q] how to verify S3 Developer Edition authenticity?

I'm looking to purchase a Samsung Galaxy S III Developer edition off of someone. What can I do to verify that it is in fact a Developer edition both hardware- and software-wise? Thanks!
jedpublic said:
I'm looking to purchase a Samsung Galaxy S III Developer edition off of someone. What can I do to verify that it is in fact a Developer edition both hardware- and software-wise? Thanks!
Click to expand...
Click to collapse
Can anyone enlighten me?
jedpublic said:
Can anyone enlighten me?
Click to expand...
Click to collapse
Wish I could help my friend. I truthfully don't know how to verify it. Do you have the IMEI?
Sent from my Nexus 5
jedpublic said:
I'm looking to purchase a Samsung Galaxy S III Developer edition off of someone. What can I do to verify that it is in fact a Developer edition both hardware- and software-wise? Thanks!
Click to expand...
Click to collapse
If you have access to the phone, I believe you can look at the sticker under the battery. I think the Developer editions read "DE" or "DEV" on the sticker.
landshark68 said:
If you have access to the phone, I believe you can look at the sticker under the battery. I think the Developer editions read "DE" or "DEV" on the sticker.
Click to expand...
Click to collapse
Did a quick search on the net and found two websites one which verified my IMEI as a nexus 5. I know swappa has one and imei.info is another website that worked also
Sent from my Nexus 5
ShapesBlue said:
Did a quick search on the net and found two websites one which verified my IMEI as a nexus 5. I know swappa has one and imei.info is another website that worked also
Sent from my Nexus 5
Click to expand...
Click to collapse
Yes, thank you. I'm already aware of Swappa and its ESN checker. I'm not worried about whether the phone will work or not.
Rather, I wanted to know if there were hardware/software indicators that would let me know whether the phone is actually a developer's version. The ESN check doesn't tell you the make/model of the phone. And IMEI.info gives incorrect information (says it's a Nokia 1616).
landshark68 said:
If you have access to the phone, I believe you can look at the sticker under the battery. I think the Developer editions read "DE" or "DEV" on the sticker.
Click to expand...
Click to collapse
So yes, it says Developer Device inside. Is that the only indicator? Thanks!
Now, I'm wondering if there is any indication in the software. I realize the bootloader is unlocked but does it have a different version number or anything?
jedpublic said:
So yes, it says Developer Device inside. Is that the only indicator? Thanks!
Now, I'm wondering if there is any indication in the software. I realize the bootloader is unlocked but does it have a different version number or anything?
Click to expand...
Click to collapse
I know the device ID is SCH-I535MBCVZW versus SCH-I535 for the regular VZW contract version. As far as the roms you can use any VZW rom or even d2lte
Sent from my Nexus 5

Ok now what the hell is my phone?

Hi,
This thread will probably die unanswered, but if you think you can help me identify my phone, you're amazing.
I got this phone by buying it from a friend of a friend. Not a good way to start off, I know.
The reason I first wanted to identify it was to find a custom ROM. But I've now understood that this may never happen.
Things I know for sure about the phone:
It has 4G
It has 2 SIM slots
Charge is done through normal micro USB
There is 1 micro SD slot
It has "3D Sound" (if that's any helpful)
It has 1 back and 1 front camera
It has an audio jack (definitely not the iPhone 7)
It runs Android 4.4.4
Things that don't really help
The brand: "Zuka" -> didn't give many results on Google. I did a reversed search by taking a picture, a Chinese reselling website showed up. I can't post links yet.
The sticker behind the phone's battery. It displays 2 IMEIs. I've checked both but it turns out they're probably fake, because the results corresponded to old LG flip phones. I'm not sure what to trust at this point!
I cannot post the Chinese website link unfortunately. It gives info about the processor, memory etc. (1.66GHz eight-core, 2GB RAM, 4800mAh power...)
Anyway, that's probably all the info I can give. If I forgot something, ask me! Sorry if my English is bad, I'm French!
If you have an hypothesis of what this phone is, post it below!
Thanks!
You could try to get more info by installing some hardware identification app from play. If you're rooted you can also check the build.prop for more info.
tys0n said:
You could try to get more info by installing some hardware identification app from play. If you're rooted you can also check the build.prop for more info.
Click to expand...
Click to collapse
Thank you! I am currently exploring those
Do you know why the displayed IMEI doesn't match the phone?
Spirale001 said:
Thank you! I am currently exploring those
Do you know why the displayed IMEI doesn't match the phone?
Click to expand...
Click to collapse
There should be a model number to identify it but from what you're describing it sounds like a clone, which means it actually can't truly be identified as "that" or "this" device.
The reason why it has misleading IMEI information is probably because, as I said, it's a clone which means it was not manufactured by a typical manufacturer(where it would get its own IMEI and model number), it has probably had the IMEI from another device written to it.
You're right, you'll probably never find anything to get a clear picture of what it is or what you can do with it.
In my opinion, I'd put in a junk drawer and get another device that CAN be identified.
Sent from my SM-S903VL using Tapatalk
Droidriven said:
There should be a model number to identify it but from what you're describing it sounds like a clone, which means it actually can't truly be identified as "that" or "this" device.
The reason why it has misleading IMEI information is probably because, as I said, it's a clone which means it was not manufactured by a typical manufacturer(where it would get its own IMEI and model number), it has probably had the IMEI from another device written to it.
You're right, you'll probably never find anything to get a clear picture of what it is or what you can do with it.
In my opinion, I'd put in a junk drawer and get another device that CAN be identified.
Sent from my SM-S903VL using Tapatalk
Click to expand...
Click to collapse
Thanks for your answer
That's close to what I was thinking of. This phone has nothing official. On the sticker where I found those 2 misleading IMEIs was a line saying "S/N: Zuka". That's it... No serial number whatsoever.
Not to mention I don't have any package coming with that phone, of course
Anyway, I'll keep using it for now because it works, has 4G, a decent battery life, and is rooted! :good:

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