I picked up this phone from a frustrated buddy. It has no sound via headphone jack or speaker. I installed PowerAmp, so that I could tell if the headphone jack was detecting the headphones, and it is. It originally had GB, but I upgraded to JB stock via Kies and the problem persists. He did a factory reset before he gave it to me to tinker with.
Oddly enough, the in call ear speaker works fine! When I put the call on speakerphone, I get no audio, so I assume that uses the rear speaker also?
It's a really cool little phone, so I'd like to get it working. I'm guessing it's hardware, and I have no problem tearing down a phone (I've replaced glass before on numerous phones for friends). Any ideas where to start? I see both the headphone jack assembly and the lower speaker assemblies are both available reasonably. I'm inclined to just replace the rear speaker assembly, but kinda stumped as to why the headphone jack doesn't provide any audio, so maybe that's not the way to go. Anyone have any tips on where to start, based on my diagnosis?
Start with flashing back to stock UCMC1 ROM using Odin. Many times Samsung Kies attempt to "upgrade" leaves some things behind and it doesn't do a clean install.
Even after you flash with Odin you still have to go to recovery and wipe/factory reset data and cache.
Links to how to use Odin, where to get stock ROM and restore to stock are all in stickies and threads for newbies by Vincom in this forum under development tag.
Please read well before attempt.
Sent from my SAMSUNG-SGH-I727 using xda app-developers app
OK, I flashed JB stock ROM via Odin, but same issue persists. Seems like it's hardware, so anyone have an idea what to replace next?
So both bottom speakers (speaker phone) and headphone jack produce no sound? But the ear piece does. Correct?
Sent from my SAMSUNG-SGH-I727 using xda app-developers app
Commodore 64 said:
So both bottom speakers (speaker phone) and headphone jack produce no sound? But the ear piece does. Correct?
Sent from my SAMSUNG-SGH-I727 using xda app-developers app
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Yes. The only speaker that makes sound is the ear piece during calls. The headphone jack produces no discernible output, nor does the 'loudspeaker' on the back, for lack of a better term! I assume there is a boot-up sound, like my AT&T Note, but it's dead silent at boot too, which jives with the other symptoms.
Hope that helps!
TheHamPimp said:
Yes. The only speaker that makes sound is the ear piece during calls. The headphone jack produces no discernible output, nor does the 'loudspeaker' on the back, for lack of a better term! I assume there is a boot-up sound, like my AT&T Note, but it's dead silent at boot too, which jives with the other symptoms.
Hope that helps!
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Click to collapse
This is one of those strange things ... any waterdamage signs?
I'm thinking try factory reseting from recovery (wipe everything), and then also flash stock JB I727UCMC1 using Odin.
That should rule out all of the software things we wonder.
Commodore 64 said:
This is one of those strange things ... any waterdamage signs?
I'm thinking try factory reseting from recovery (wipe everything), and then also flash stock JB I727UCMC1 using Odin.
That should rule out all of the software things we wonder.
Click to expand...
Click to collapse
I did these earlier, but had no luck. I did open the phone and have ordered a lower speaker assembly for $8. I didn't see any water damage in the lower half of the phone when I cracked it open. If this doesn't fix it, I may splurge and spend $6 to try the headphone jack. If THAT doesn't work, I'm going to part it out
TheHamPimp said:
I did these earlier, but had no luck. I did open the phone and have ordered a lower speaker assembly for $8. I didn't see any water damage in the lower half of the phone when I cracked it open. If this doesn't fix it, I may splurge and spend $6 to try the headphone jack. If THAT doesn't work, I'm going to part it out
Click to expand...
Click to collapse
If you part it out, I have a spare skyrocket with a broken screen so let me know
Sent from my SAMSUNG-SGH-I727
Related
Hello
I have just notiched that when im holding the loudspeaker up to my ear i can hear a clicking noise not very loud I can only hear it when holding it against my ear...
have somebody notiched that ??
I am on Android Revolution HD rom 3.6.2 I have also tried 4.1.3 and it makes the same clicking sound
I am on Radio
Radio_10.58.9035.00U_10.15.9035.02_2
Does this mean anything ??
hope anybody can help.. thanks
maybe the phone rubs against your ear produces those clicking sounds...
jjdoctor said:
maybe the phone rubs against your ear produces those clicking sounds...
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Click to collapse
NO.........
I just started having this same problem. Just rooted my phone and installed Android Revolution HD 6.5.2 XE. I have the Regular Sensation 4G. It worked great for a couple days, now anything that normally plays through the device speaker just makes a very very quiet ticking noise. You have to hold your ear almost to the phone to hear it. Headphones and earpiece work fine. I tried flashing the non XE rom, but got the same issue. I read through 8 pages of searches and didn't find any resolution, just a few other people that had what sounded like the same issue. Has anybody fixed this without replacing the phone?
stampern22 said:
I just started having this same problem. Just rooted my phone and installed Android Revolution HD 6.5.2 XE. I have the Regular Sensation 4G. It worked great for a couple days, now anything that normally plays through the device speaker just makes a very very quiet ticking noise. You have to hold your ear almost to the phone to hear it. Headphones and earpiece work fine. I tried flashing the non XE rom, but got the same issue. I read through 8 pages of searches and didn't find any resolution, just a few other people that had what sounded like the same issue. Has anybody fixed this without replacing the phone?
Click to expand...
Click to collapse
I have JUST got the exact same problem, in-call (front) speaker works, but if I switch to loudspeaker during call it goes silent, save for sticking your ear to the phone in which case you can hear that the rear speaker is making a constant clicking/oscillating type sound, albeit very quiet. This issue I initially presumed to be ROM related, but the issue persists across the board, AOSP, Stock, all ROMs. Thus I have also just ordered a replacememt speaker and will post the results.
I have the exact same problem with mine s4 active
Bouchang said:
I have JUST got the exact same problem, in-call (front) speaker works, but if I switch to loudspeaker during call it goes silent, save for sticking your ear to the phone in which case you can hear that the rear speaker is making a constant clicking/oscillating type sound, albeit very quiet. This issue I initially presumed to be ROM related, but the issue persists across the board, AOSP, Stock, all ROMs. Thus I have also just ordered a replacememt speaker and will post the results.
Click to expand...
Click to collapse
disassemble phone and make sure the speaker is seated correctly, if it's seated correctly then you might have a duff speaker, alternatively try a bog standard rom aka default one, and see if it works
bluefender said:
disassemble phone and make sure the speaker is seated correctly, if it's seated correctly then you might have a duff speaker, alternatively try a bog standard rom aka default one, and see if it works
Click to expand...
Click to collapse
[UPDATE] New speaker arrived, took everything apart, swapped speakers, rebuilt, booted up, pressed the volume up button- 'no sound'! Pressed the volume up button with ear to the loudspeaker and there it is again- quiet clicking sound, best way I can describe it is that it sounds like a mini tazer! Took everything apart again, checked connections over and over (bearing in mind the loudspeaker just has two pins that rest directly on to the circuit board itself- I.e not hard to check), rebuilt, rebooted, same problem! Did a nandroid of my current and flashed a stock ROM,,, SAME PROBLEM!
Either the replacement speaker is also duff, or I am seriously missing something. :banghead:
Sent from my HTC Sensation using xda app-developers app
there are two speakers in the sensation as far as im aware, also have you tried another rom aka viper or revolution etc
Bouchang said:
in-call (front) speaker works, but if I switch to loudspeaker during call it goes silent, save for sticking your ear to the phone in which case you can hear that the REAR speaker is making a constant clicking/oscillating type sound, albeit very quiet. This issue I initially presumed to be ROM related, but the issue persists across the board, AOSP, Stock, ALL ROMs.
Click to expand...
Click to collapse
I'm stumped, love my old Sensation too so I'm relying solely on vibration to no miss calls. As I said, across the board..
I had Sultan's CM11 but had bugs so i reverted back to my nandroid of Albinoman's CM10.3, which is when it happened! Which made me think it was software related, but I've tried all ROM bases since to rule out all variables and it persists. Switching the loudspeaker and still there, checking the motherboard and all other connections and nothing makes a difference. Possibly the new speaker is also a duff?
Sent from my HTC Sensation using xda app-developers app
did you do a full wipe, i would try going back to the basic ruu rom that came with the phone before giving up, although you will lose root, woth a try
as you could root again, have a go
bluefender said:
did you do a full wipe, i would try going back to the basic ruu rom that came with the phone before giving up, although you will lose root, woth a try
as you could root again, have a go
Click to expand...
Click to collapse
I Always do a full wipe when I flash any ROM. I backup all apps and data with Titanium, then enter 4EXT to make a nandroid of current ROM, then do a full wipe- system, cache, Dalvik, before I try a new ROM, time consuming I know but that's probably one of those OCD'esque things I do. And I've taken similar consideration in trying to rule out what this could be. I'll try one more time your suggestion!
Sent from my HTC Sensation using xda app-developers app
Hi. noob here.
I have successfully flashed my mt4gs to CM 9 using the instructions here: http://forum.xda-developers.com/showthread.php?t=1508556
So my situation is-- S-ON, unlocked, CWM, and CM9
However, I now find that I have no sound on the internal speaker. Headphones work. To make matters worse, this is a used phone, and I didn't think to test the sound before I started messing about with it, so I'm not sure if it is a hardware problem since I didn't test sound under stock. Does anyone have any thoughts about a fix? Failing that, how do I return to stock to test sound there?
Failed fixes so far, based on other threads:
-just rebooting
-3rd party volume control apps
-CWM factory wipe
-Clearing dalvik cache
-re-flashing the boot.img and reinstalling CM from the .zip
Okay. Looks like it's a hardware problem. The speaker seems to be making intermittant connection. When I whack it firmly, you can hear the speaker cut in for a split second. Not sure what to do about this....
jamdis said:
Okay. Looks like it's a hardware problem. The speaker seems to be making intermittant connection. When I whack it firmly, you can hear the speaker cut in for a split second. Not sure what to do about this....
Click to expand...
Click to collapse
...and I have a sort of fix. I took off the two torx screws on the bottom back of the phone, and removed the small piece of housing down there. The speaker is held in place with adhesive and two springy clips make contact with a piece of flexible circuit material. I cut two little cardboard shims (total about 2-3 mm thick), and jammed them between the speaker and the housing to put a little more pressure on the speaker. So far works great.
Obviously not anyone's first choice for a fix, but it has the benefit of being free.
Hello there for some reason my phone is in headset mode and I know this because I have the headphones icon up top.This mean I can't listen to music,call or hear anything through the phone's speakers unless I have headphones plugged in.It appears to be a hardware issue because I have done the usual factory resetting and everything else down to try cleaning the headphone port.Can anyone help suggest an app other than soundabout as it doesn't work with ART and is a little quirky for me?Also does anyone have such an app?I'm using an LG G2 D802 on 4.4.2.Thanks.
Droid2drummer said:
Did you get any liquid in it at any time? Try cleaning it ..if not a possible 're wipe system and data etc etc then try backup or reflash. If no go maybe try to utility LG flash tool back. I see you said you've tried this. But I mean take apart. Into the sleeve of the jack
Sent from my LG-D800 using XDA Free mobile app
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was at the beach and after that I started experiencing this.I did all the above.The only option maybe repair but I'll like to know any other software alternative that may help avoid that.It's the same on every rom.After changing my run time to art it got fixed for a day and then came back.I'm torn!
I think sometimes wrong size 3.5 mm headphones do that to your phone's jack. There's a little metal strip inside the jack that gets bent and shorts out the Eject sensor. I had that happen on my phone.
I am afraid its hardware, and you do need repair. Any app will only give you limited respite.
I've tried everything including:
reboot
flashing new rom
going completely stock
cleaning out the jack
plugging in and out different headphones.
I found one solution but its only a temporary one. i downloaded an app, SoundAbout, that forces my phone out of headphone mode, but i want a permanent fix. thanks for any help.
hachem28 said:
I've tried everything including:
reboot
flashing new rom
going completely stock
cleaning out the jack
plugging in and out different headphones.
I found one solution but its only a temporary one. i downloaded an app, SoundAbout, that forces my phone out of headphone mode, but i want a permanent fix. thanks for any help.
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Click to collapse
Sounds like a hardware problem, so probably best to simply RMA the device.
Headphone jack will sense when headphones are plugged in. It sounds like a hardware problem to me also
SimonTS said:
Sounds like a hardware problem, so probably best to simply RMA the device.
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Click to collapse
I had that issue pop up on my phone, it's either a glitch with your ROM or its hardware. Carefully try to clean any lint or dust out of the jack and see if that helps, if not then flash a known stable ROM and see if that helps, if neither help, consider RMA or repair/replace yourself if you're comfortable doing it
Edit: I had a brain fart when writing this, I saw that you said you tried going stock but for some reason ignored that point when writing this reply xD sorry
Sent from my Nexus 5 using XDA Free mobile app
I plugged in my headphones to the phone and heard horrible static/hissing in the background, particularly when the volume is over halfway. I've tried 4 different connections (to my car stereo, to my headphones, to an external speaker, etc) and they all sound equally awful. I really hope I don't have a defective unit... This isn't normal though, right? Anything I can try to do to avoid an RMA? I'm rooted, bootloader unlocked, on PureNexus with EX kernel. No audio mods.
Also, just two notes:
1) I am 100% sure the cable is plugged in all the way.
2) I have no issues with the speaker (which tends to be what people have issues with on this phone, ironically). Audio had no distortion through speaker, but through the headphone jack its horrendous. I can't even listen to it it's so bad.
PsiPhiDan said:
I plugged in my headphones to the phone and heard horrible static/hissing in the background, particularly when the volume is over halfway. I've tried 4 different connections (to my car stereo, to my headphones, to an external speaker, etc) and they all sound equally awful. I really hope I don't have a defective unit... This isn't normal though, right? Anything I can try to do to avoid an RMA? I'm rooted, bootloader unlocked, on PureNexus with EX kernel. No audio mods.
Click to expand...
Click to collapse
Seems like you're not alone. May be worth adding your experience here :
https://productforums.google.com/forum/m/#!category-topic/phone-by-google/SJZzrfohirY
Hope this helps.
buzzboy said:
Seems like you're not alone. May be worth adding your experience here :
https://productforums.google.com/forum/m/#!category-topic/phone-by-google/SJZzrfohirY
Hope this helps.
Click to expand...
Click to collapse
Unfortunately (fortunately?) that's not my issue. I can hear music, it's just terrible sounding due to the hissing I'm the background. It's as if the cable is only half plugged in (but it's not). Thank you for searching though!
PsiPhiDan said:
I plugged in my headphones to the phone and heard horrible static/hissing in the background, particularly when the volume is over halfway. I've tried 4 different connections (to my car stereo, to my headphones, to an external speaker, etc) and they all sound equally awful. I really hope I don't have a defective unit... This isn't normal though, right? Anything I can try to do to avoid an RMA? I'm rooted, bootloader unlocked, on PureNexus with EX kernel. No audio mods.
Click to expand...
Click to collapse
Google has admitted the audio distortion issue being reported in its Pixel smartphones is an hardware problem, and it looks like the company is issuing replacements for customers. The audio distortion issue was first reported in December when a user named Mark Buckman had posted about the same.
shakirajane said:
Google has admitted the audio distortion issue being reported in its Pixel smartphones is an hardware problem, and it looks like the company is issuing replacements for customers. The audio distortion issue was first reported in December when a user named Mark Buckman had posted about the same.
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Click to collapse
Wasn't Mark having issues with his internal speaker when headphones were NOT plugged in though? I think those are different issues. My audio is fine at full blast, as far as I can tell, with no headphones plugged in. It's just when I plug something into the headphone jack that I hear the problem. I'll try his piano and see if I can reproduce his issue though. Maybe I just haven't tested the internal speaker hard enough.
EDIT: Grr... I do have the other problem too! Shown clearly by the Perfect Piano app... Well thank you for leading me to finding that out!
PsiPhiDan said:
Wasn't Mark having issues with his internal speaker when headphones were NOT plugged in though? I think those are different issues. My audio is fine at full blast, as far as I can tell, with no headphones plugged in. It's just when I plug something into the headphone jack that I hear the problem. I'll try his piano and see if I can reproduce his issue though. Maybe I just haven't tested the internal speaker hard enough.
EDIT: Grr... I do have the other problem too! Shown clearly by the Perfect Piano app... Well thank you for leading me to finding that out!
Click to expand...
Click to collapse
Lots of people have a problem with the speaker. I've had 3 replacements with various faults and all have had the speaker issue. It's been reported that its a software issue, and will be resolved in an update..... Hopefully.
https://productforums.google.com/forum/m/#!topic/phone-by-google/XDl52F-Np6o
buzzboy said:
Lots of people have a problem with the speaker. I've had 3 replacements with various issues and all had the speaker issue. It's been reported that its a software issue, and will be resolved in an update..... Hopefully.
https://productforums.google.com/forum/m/#!topic/phone-by-google/XDl52F-Np6o
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Click to collapse
Weird. I spoke to Google today and 5 minutes after describing the problem, they told me to get a replacement through Verizon (that'll be fun).
PsiPhiDan said:
Weird. I spoke to Google today and 5 minutes after describing the problem, they told me to get a replacement through Verizon (that'll be fun).
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Click to collapse
Google can do the replacement too. I opted for that route because I'm hopefully more likely to receive one that I can unlock the bootloader on.
jumaaneface said:
Google can do the replacement too. I opted for that route because I'm hopefully more likely to receive one that I can unlock the bootloader on.
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Click to collapse
They will, but it will leave me without a phone for 2 weeks. They won't ship until they receive mine since it's through Verizon.
PsiPhiDan said:
They will, but it will leave me without a phone for 2 weeks. They won't ship until they receive mine since it's through Verizon.
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Click to collapse
They quoted me 7-10 days max. I still had my old HTC 10 so wasn't really am issue
Did you try cleaning out the headphone jack with an electronic cleaner/compressed air? Dust could be a factor.
(Please correct me if these aren't the ways to clean a headphone jack)
CyberLykan said:
Did you try cleaning out the headphone jack with an electronic cleaner/compressed air? Dust could be a factor.
(Please correct me if these aren't the ways to clean a headphone jack)
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Click to collapse
It's not only the headphones jack I found out though. It's also the speaker when the headphones aren't plugged in. So apparently I have a jacked up phone, sadly. I may try the compressed air for fun though.
PsiPhiDan said:
It's not only the headphones jack I found out though. It's also the speaker when the headphones aren't plugged in. So apparently I have a jacked up phone, sadly. I may try the compressed air for fun though.
Click to expand...
Click to collapse
Tough luck. Mine seems fine.