Database Info

I got the most AMAZING Captivate case!

Its called the Geek Squad Black Tie Protection Plan!
Its only $10 a month and provides unlimited replacements for your device if it is damaged due to dropping it, water, etc. Now thats one heck of a case and you can't even feel it when its on the phone!
But seriously, I usually put cases on my phones because I am worried about damage. But for $10 a month (the cost of 2 drinks at a coffee house) you can stop worrying about getting a case for your device and just use it as the companies intended: naked. This was an offer I just couldn't pass up.
Has anyone else gotten the protection plan from Best Buy?
On a side note, when I was picking my device up from Best Buy the sales person said "What, you want me to price match AT&T? OK!" I didn't even ask him but he just said that and did it for me anyway, saving me $30! Usually the people at Best Buy are annoying crabby stuck-up brats but this guy was very helpful and saved me some cash.

uberamd said:
Its called the Geek Squad Black Tie Protection Plan!
Its only $10 a month and provides unlimited replacements for your device if it is damaged due to dropping it, water, etc. Now thats one heck of a case and you can't even feel it when its on the phone!
But seriously, I usually put cases on my phones because I am worried about damage. But for $10 a month (the cost of 2 drinks at a coffee house) you can stop worrying about getting a case for your device and just use it as the companies intended: naked. This was an offer I just couldn't pass up.
Has anyone else gotten the protection plan from Best Buy?
On a side note, when I was picking my device up from AT&T the sales person said "What, you want me to price match AT&T? OK!" I didn't even ask him but he just said that and did it for me anyway, saving me $30! Usually the people at Best Buy are annoying crabby stuck-up brats but this guy was very helpful and saved me some cash.
Click to expand...
Click to collapse
I have it, too, but there is a downside - at least there was with my iPhone 3GS when I had to use the protection plan. During the first 30 days of owning a phone they'll replace it in-store. After 30 days, at least for the iPhone, they gave me a crappy dumb-phone loaner, and it took almost a week to get a replacement in.
I still have it on my captivate, but hope I don't have to use it. Having a plain phone for a week after being used to something better is a hard transition.

will they replace it if it still works but just looks fugly?

systoxity said:
will they replace it if it still works but just looks fugly?
Click to expand...
Click to collapse
Yeah, you could throw it on the ground and shatter it to pieces and get it replaced.
And about the dumb phone, I have a Nexus so I can always fallback to that.

do you have to buy the phone through them to qualify?

This couldn't possibly sound like more of a paid advertisement.

Its not advertisement. I have it. Though i did get my captivate on release date from them so as far as i know u have to buy phone from them. May be wronge because.it is a monthly pay service i dont see why where u get the phone mattering.
Only thing sucks is it is another bill. U can't have taken out ur cell bill.
Sent from my SAMSUNG-SGH-I897 using XDA App

nammyczc said:
do you have to buy the phone through them to qualify?
Click to expand...
Click to collapse
Yes you need to buy from them just like any warranty that is purchased through a store.
k2snowboards88 said:
This couldn't possibly sound like more of a paid advertisement.
Click to expand...
Click to collapse
Er, its not. I hate Best Buy with a passion. I never shop there unless its something like a cell phone where you can't find it for less anywhere else. I'm simply saying that their cell phone protection plan is better than any one I have ever seen. Unlimited replacements for $9 a month is a heck of a deal.
I could argue that 99% of the posts here about people drooling over their devices sound like advertisements. Maybe I just like the service offered?
chvybeatsford said:
Its not advertisement. I have it. Though i did get my captivate on release date from them so as far as i know u have to buy phone from them. May be wronge because.it is a monthly pay service i dont see why where u get the phone mattering.
Only thing sucks is it is another bill. U can't have taken out ur cell bill.
Click to expand...
Click to collapse
It does suck that you need to pay for it separately but oh well, its automatically deducted from my checking via by debit card.

Isn't the accidental insurance thought AT&T like $6 / mo?
Sent from my SAMSUNG-SGH-I897 using XDA App

k2snowboards88 said:
This couldn't possibly sound like more of a paid advertisement.
Click to expand...
Click to collapse
That's exactly what I thought when I read this.
Sent from my SAMSUNG-SGH-I897 using XDA App

I think you need to pay like 100 or 150 dollars to replace with ATT.

This is not about cases! but stupid insurance.

your post amused me.

YellowGTO said:
I think you need to pay like 100 or 150 dollars to replace with ATT.
Click to expand...
Click to collapse
it's $125 deductible. i got that insurance from ATT, and for 5 a month for 2 years and 125, it would be like paying the "discount" 200 for another brand new phone! which isn't too bad if i kill it within the first few months

I got mine from BB 2 days ago and I am thinking on getting the insurance indeed...this things are awesome but oh so delicate but I want to get ALL the details before commiting.

douglastheduke said:
it's $125 deductible. i got that insurance from ATT, and for 5 a month for 2 years and 125, it would be like paying the "discount" 200 for another brand new phone! which isn't too bad if i kill it within the first few months
Click to expand...
Click to collapse
True, and the BestBuy deal is not much better. $10 per month for 2 years is is $240. The only reason these insurance plans are worth it at all, is because you can't go buy a new one at the subsidized price again - not until about month 18. And at month 18 you can get anything you want for $200.
It is gambling - they are betting you won't break the phone, and you are betting you will. They win most of the time, or they wouldn't be offering this insurance.
SquareTrade covers smartphones for $6 per month with a $50 deductible if your claim is damage related. No deductible for other claims.
Me, I use Amex card to buy my phone. I get double the warranty and 90 days accident coverage. Oh, and cash back too. Good enough for me.

uberamd said:
Its called the Geek Squad Black Tie Protection Plan!
Its only $10 a month and provides unlimited replacements for your device if it is damaged due to dropping it, water, etc. Now thats one heck of a case and you can't even feel it when its on the phone!
But seriously, I usually put cases on my phones because I am worried about damage. But for $10 a month (the cost of 2 drinks at a coffee house) you can stop worrying about getting a case for your device and just use it as the companies intended: naked. This was an offer I just couldn't pass up.
Has anyone else gotten the protection plan from Best Buy?
On a side note, when I was picking my device up from Best Buy the sales person said "What, you want me to price match AT&T? OK!" I didn't even ask him but he just said that and did it for me anyway, saving me $30! Usually the people at Best Buy are annoying crabby stuck-up brats but this guy was very helpful and saved me some cash.
Click to expand...
Click to collapse
You coulda saved more cash if you had to pricematch walmart. I got mine for 100 and some change.

$240 instead of $20... Makes sense to me!

TexUs said:
$240 instead of $20... Makes sense to me!
Click to expand...
Click to collapse
Lets see, a $20 case makes your phone larger, doesn't give it 100% protection against dropping it, or damaging it with water. Or for $10 a month (which I can cancel at any time) I can get protection from dropping my device, spilling water on it, or "accidentally" throwing it under a car to get it replaced due to bricking the device. Hm, seems like my $120 a year (which is nothing if you think about it being as it is paid at $10 a month) goes a lot further than your $20 case which *may* protect your device from damage while at the same time adding bulk and not really being a guarantee.
Yeah, I'll take my $10 a month insurance. Did you cancel your car insurance and instead just cover it with a thick foam too?
BTW, I'm still annoyed you never answered me in that previous thread about how much of an iFanboy I am

alphadog00 said:
True, and the BestBuy deal is not much better. $10 per month for 2 years is is $240. The only reason these insurance plans are worth it at all, is because you can't go buy a new one at the subsidized price again - not until about month 18. And at month 18 you can get anything you want for $200.
It is gambling - they are betting you won't break the phone, and you are betting you will. They win most of the time, or they wouldn't be offering this insurance.
SquareTrade covers smartphones for $6 per month with a $50 deductible if your claim is damage related. No deductible for other claims.
Me, I use Amex card to buy my phone. I get double the warranty and 90 days accident coverage. Oh, and cash back too. Good enough for me.
Click to expand...
Click to collapse
With the Best Buy plan you pay $10 a month, no deductible, and cancel at any time. So I could destroy the device in 3 months and get it replaced and in the end it will cost me $30. I can also then cancel my contract with them. Seems like a $30 well spent when you consider that this device is $500 out of contract.

Did you buy the AT&T insurance with your phone?

It's my last day to enroll in insurance for my Captivate.
How many of you have it on your phones? If something breaks and you do wind up making a claim, did you get a new phone or refurb?
I need to make a choice quickly and I'm leaning towards NOT getting it simply because at $5/mo and a $125 deductable, I think there are (or at least will be) better deals online for replacement and if it happens, I think I'd rather apply that towards a NEW phone.
Opinions?

I didn't enrol.

I got it. $5 isn't that big a deal. And a new phone for $125 ain't bad either. I've found that the att deductible goes down the older the phone gets.
Sent from my SAMSUNG-SGH-I897 using Tapatalk

I bought it at Best Buy, got their insurance.

I also pay the $5/mo, but I mainly got it because I was about to take a trip out of the country. I'll probably drop it after another month or 2

Do they give you a new phone for the $125 deductible or a refurb?

I didnt nor have I every paid for insurance on my phones. My wife got it for her iphone, but that was her doing.

Not enrolled here but I never buy extended warranties either. My philosophy is that if it lasts through whatever warranty they give me then I got enough use out of it and it was probably my fault it broke. Although I would recommend http://www.squaretrade.com/ if you need an extended warranty.

I have the insurance, I plan on sometime dropping my phone and saying it broke and get a newer phone...
When something good comes out first

comdei said:
I have the insurance, I plan on sometime dropping my phone and saying it broke and get a newer phone...
When something good comes out first
Click to expand...
Click to collapse
They replace it with a Captivate...

qwertyaas said:
They replace it with a Captivate...
Click to expand...
Click to collapse
I talked to them and they said you can choose to put the balance towards another phone ^.^

It's a scam.
Unless you are the worlds most clumsy person.
Sent from my Captivate using XDA Premium.

I think I may just forget about the insurance.
I really hate the idea of insurance in general - One one hand, it's there if you need it, but on the other, you're paying LOTS of money for the chance something happens, and even if it does, you've still got a damn deductible. Makes me sick to think how much money I've wasted over the years on things like car insurance, never having had an accident - By the time I do need the insurance, I'm sure I will have pissed away enough money to have bought 3-4 new cars... Bad analogy considering the risk when driving, I know; but still.
Ugh...
As for the Cappy, it seems like AT&T wants customer retention so bad that they'll always get you into a contract renewal to get a new phone - somehow.
[end]Rant[/end]

Dante04SRT said:
I think I may just forget about the insurance.
I really hate the idea of insurance in general - One one hand, it's there if you need it, but on the other, you're paying LOTS of money for the chance something happens, and even if it does, you've still got a damn deductible. Makes me sick to think how much money I've wasted over the years on things like car insurance, never having had an accident - By the time I do need the insurance, I'm sure I will have pissed away enough money to have bought 3-4 new cars... Bad analogy considering the risk when driving, I know; but still.
Ugh...
As for the Cappy, it seems like AT&T wants customer retention so bad that they'll always get you into a contract renewal to get a new phone - somehow.
[end]Rant[/end]
Click to expand...
Click to collapse
Car insurance is not just for your benefit. The part that is forced onto you in every circumstance is liability insurance and that protects other people and their property from you. When you have a loan out on a car, the forced collision and comprehensive coverage protects the bank from you totaling or damaging their collateral.
If you own your car outright, you can choose not to carry the coverage that would fix your car for you.

z28james said:
Car insurance is not just for your benefit. The part that is forced onto you in every circumstance is liability insurance and that protects other people and their property from you. When you have a loan out on a car, the forced collision and comprehensive coverage protects the bank from you totaling or damaging their collateral.
If you own your car outright, you can choose not to carry the coverage that would fix your car for you.
Click to expand...
Click to collapse
I am well aware how car insurance works. It's just one of those things that really sucks that you have to pay.

Dante04SRT said:
I am well aware how car insurance works. It's just one of those things that really sucks that you have to pay.
Click to expand...
Click to collapse
Unless you are getting scammed, you can pay full coverage for forty years here and not cover the replacement cost of a vehicle. Auto insurance is one that is well worth the cost, not to mention the medical costs that are the result of an accident. But back to the question at hand....extended warranties, or phone insurance in this case, are indeed high margin services which is why even walmart has begun bugging you every time you check out.

$125.00!!!!
Wait a sec. When did it go from $50.00 to $125.00?? Where was i for that?
As for weather you get a referbed or new. When i was replacing my backflip i told them i was tired of dealing with crap and i wanted a new phone sent not a referbed. they sent a new one no problems.

MagillaGorillaX said:
Wait a sec. When did it go from $50.00 to $125.00?? Where was i for that?
As for weather you get a referbed or new. When i was replacing my backflip i told them i was tired of dealing with crap and i wanted a new phone sent not a referbed. they sent a new one no problems.
Click to expand...
Click to collapse
The captivate has always been a tier 2 phone so the.deductible is $125. Tier 2 used to be 200 then dropped to 150. As for the comment about the older the phone gets the cheaper the deductible is and I van say on some phones that is not the case. When I was running a blackberry bold 9000 it is still considered a tier2 phone and it is a 3 year old phone and I refused to pay 200, 150 or even 125 for that phone. I waited until my upgrade and got my captivate on launch day.
Hth
Charlie
Sent from my GT-I9000 using Tapatalk

I opted for AT&T insurance instead of Squaretrade because AT&T covers theft. I have Squaretrade on all my kids' electronics (iPods, DSi's) to cover the accidental damage.

Well, I decided to wing it and not sign up for the coverage. I'll just have to keep my fingers crossed. I wound up getting my Cappy w/ 2 yr agreement for $59.99 (price match!) and can't see paying even the 3% per month of what the std $149 2yr agreement price was (plus then the $125 for a claim).
I do worry about theft, but I'm so strict about letting this thing out of my sight, I'm not too worried about it.

Nexus 4 Insurance

So where do I get an insurance for my coming Nexus 4. I;m kinda skeptical about the strength of the phone and need a backup is something happens.

Only from Shop
If you bought it from a third-party store, you'll have warranty from the shop.
If bought online, no insurance. Just buy a case, and don't damage it, it really isn't that hard if you take care of it and not throw it everywhere.

itspb said:
So where do I get an insurance for my coming Nexus 4. I;m kinda skeptical about the strength of the phone and need a backup is something happens.
Click to expand...
Click to collapse
SquareTrade but you will end up paying for the device in about 2 years. If you feel you might break it in that time go right ahead. (Note fine print has a $99 deductible.)
Honestly I will just do my best not to break it, and if I do, just buy a new one.

laptopfreek0 said:
SquareTrade but you will end up paying for the device in about 2 years. If you feel you might break it in that time go right ahead. (Note fine print has a $99 deductible.)
Honestly I will just do my best not to break it, and if I do, just buy a new one.
Click to expand...
Click to collapse
Yeah problem with squaretrade is that with the upfront fee plus deductible, you're almost at the price of a new phone. This probably goes for any insurance on this phone since it's relatively inexpensive.

Would like to add that square trade will have a 40% off sale for black Friday. See their Facebook page to sign up. Makes it a more reasonable price. Now if only in can get a hold of a nexus 4 lol

If you buy from Google, you don't need a insurance. Just be careful of accidental damage which can be prevented if you pay attention.

marsdta said:
Would like to add that square trade will have a 40% off sale for black Friday. See their Facebook page to sign up. Makes it a more reasonable price. Now if only in can get a hold of a nexus 4 lol
Click to expand...
Click to collapse
Ohh thanks for the info. The website states $7/mo or $125 for 2 years. The only difference between the two is paying up front or monthly right (aside from the discount)? Or are you able to cancel at any time, say after a year? I'm contemplating on whether it's a good deal since there is a $100 deductible (wil there be tax added on?) and the value of the phone will go down overtime as well. But with the 40% black fri deal, I would probably get it .
Also... this only covers damage and not lost/stolen phones like Tmobile insurance right..?

CoCoGirl886 said:
Ohh thanks for the info. The website states $7/mo or $125 for 2 years. The only difference between the two is paying up front or monthly right (aside from the discount)? Or are you able to cancel at any time, say after a year? I'm contemplating on whether it's a good deal since there is a $100 deductible (wil there be tax added on?) and the value of the phone will go down overtime as well. But with the 40% black fri deal, I would probably get it .
Also... this only covers damage and not lost/stolen phones like Tmobile insurance right..?
Click to expand...
Click to collapse
Well I know for the lump sum one that if you cancel you get a prorated refund. I haven't found anything saying that you can't cancel the monthly plan but I would contact them to be sure.
The deductible shouldn't have any tax added. And yes it does not cover lost/stolen phones.
Usually I'm very careful with my phones but have dropped them from time to time. I did own an iPhone 4 for only 6 months though so still not sure about the longetivity of an all glass phone.hence contemplating square trade. But with the 40% off I would be looking at 175 if I do file a claim.
Another option I saw a fellow xda recommend is going threw werth Ave group. Its an actual insurance company(think auto,home,etc) they have a 50 deduct and covers theft. But know nothing about them

Would these insurance policies cover if the micro USB charging port on the phone gets messed up? it happen on my sprint OG Evo4G, the USB got completely separated from the board itself... (I have no clue how that could happen) and i had to go through my insurance to get it taken care of, (and shell out $100 for a replacement)
But how about if by accident the phone get bricked or something software related? Or if they battery doesn't charge good anymore and it needs to be replace?

If you bought it through T-Mobile, they have a $5 per month insurance policy ($20 deductible) for accidental damage. They also have an $8 per month policy (no deductible) that covers damage and theft. Beats the SquareTrade, even with the discount. I understand that most people probably got it through the Play Store but hope that helps anyone thinking of getting it through T-Mobile.
I personally got the $8 plan. I'll probably either cancel the plan or downgrade it to the $5 after I get a case and some screen covers.

I have a Citi Forward Visa card, for free (no annual fee either) you get $250 of cell phone insurance ($50 deductible). I just filed a claim on my Galaxy Nexus after the screen cracked when I dropped it. Seems pretty straightforward and can't beat the price. It covers breakage & theft.

Stryder5 said:
If you bought it through T-Mobile, they have a $5 per month insurance policy ($20 deductible) for accidental damage. They also have an $8 per month policy (no deductible) that covers damage and theft. Beats the SquareTrade, even with the discount. I understand that most people probably got it through the Play Store but hope that helps anyone thinking of getting it through T-Mobile.
I personally got the $8 plan. I'll probably either cancel the plan or downgrade it to the $5 after I get a case and some screen covers.
Click to expand...
Click to collapse
Incorrect...
Sent from my DROID RAZR HD using Tapatalk 2

Your Bank/Home Insurance

chadmd23 said:
I have a Citi Forward Visa card, for free (no annual fee either) you get $250 of cell phone insurance ($50 deductible). I just filed a claim on my Galaxy Nexus after the screen cracked when I dropped it. Seems pretty straightforward and can't beat the price. It covers breakage & theft.
Click to expand...
Click to collapse
I'm assuming you have to buy the phone with the card in order for it to be covered? Really wish I knew this before paying with my Discover Card.

WinDroidGuy said:
Incorrect...
Sent from my DROID RAZR HD using Tapatalk 2
Click to expand...
Click to collapse
How is that incorrect?
Sent from my SGH-T959V using xda premium

If u crack the phone with TMobile insurance there is a deductible it only covers non accidental stuff without the deductibles but if its not super cracked they won't charge u just Dont mention it ... U think if we buy from play store we can still get it insured from TMobile? I have the 8 dollar plan on my line for my One S right now Dont know what's gonna happen with that Lol
Sent from my HTC VLE_U using xda app-developers app

icecicle said:
If u crack the phone with TMobile insurance there is a deductible it only covers non accidental stuff without the deductibles but if its not super cracked they won't charge u just Dont mention it ... U think if we buy from play store we can still get it insured from TMobile? I have the 8 dollar plan on my line for my One S right now Dont know what's gonna happen with that Lol
Sent from my HTC VLE_U using xda app-developers app
Click to expand...
Click to collapse
I'm pretty sure Premium Handset Protection will work with the Nexus 4. I don't see why it wouldn't, considering there are NO differences between the Play Store and T-Mobile version.

chadmd23 said:
I have a Citi Forward Visa card, for free (no annual fee either) you get $250 of cell phone insurance ($50 deductible). I just filed a claim on my Galaxy Nexus after the screen cracked when I dropped it. Seems pretty straightforward and can't beat the price. It covers breakage & theft.
Click to expand...
Click to collapse
Thanks for mentioning this, I have the same card and I bought the phone using the card. Do you know how long it is covered? I can't find a link to the information on the site.

Sent from my HTC One S using XDA Premium HD app

hbkmog said:
If you buy from Google, you don't need a insurance. Just be careful of accidental damage which can be prevented if you pay attention.
Click to expand...
Click to collapse
This. You just have to be really careful.

Assurion Insurance for SIII

I was wondering what would your opinion be on this for the SIII, its my first time with a contract, before i just traded phones, but i bought insurance just incase something happens and the duductible isnt all that bad! just wondering if they are a good company all together and worth it for my S3 incase it breaks!

Yes well worth it
Sent from my SCH-I535 using xda premium

Might as well get it if phone is brand new
Sent from that young galaxy.
God bless the American people.

For me I personally do not believe in the whole insurance/warranty services. Examples being Asurion (Insurance) and SquareTrade (Warranty). Also to me carrier warranties are also bull.
Asurion $7/month $99 Deductible
Covers damage/lost device
SquareTrade $7/month ($125 2 years) $99 Deductible
Only covers repairs not lost device.
Manufacturers Warranty
12 Months FREE covers any manufacturers defects
For me why would I pay $125-175 + $99 if anything happens to my phone. So I am looking at $2-300 dollars if anything breaks or I lose my device. For that price I will take the risk. If my screen breaks I will use $50 to replace myself or pay a shop $80 or a $99 deductible. Mechanical problems with antennae/physical buttons I will pay a shop $120 to fix it or a $99 deductible. Did I lose my phone on the beach? Guess I will have to buy a generation behind, and get a used device on craigslist for $2-300 or a $99 Deductible.
Either way you are paying 2 years of insurance, and a deductible. You are better off just saving your money, and buying a decent slim case like a UAG. Unless you plan on regularly losing your device, and running it over repeatedly (to which I would assume they limit) then do not fall for the scam of insurance for your cell phone.
The way I see it if it does not fail within the first year the manufacturer made it just fine, and with normal use my phone will last me just fine. I would rather keep my $300 on hand in worst case scenario than give my money to another company.

Yeah if you're a pro that works for the usually rookie to android's world it wouldn't. Not everyone can do it all like you and I. That's why I recommend coverage . I've already replaced mine three times and haven't spent a penny... If you brick it on purpose they won't charge you anything... Just saying
Sent from my SCH-I535 using xda premium

2 replacements a year
i believe assurion limits you to 2 replacements in a 12 month period...

I go with best buy and never had a problem . Yes I know I'm paying 10 bucks a month, but to me that's better than paying some shaddy phone repair shop. I already have used them one time since I got the phone because I some how bent one of the usb pens. The repair process was fast and easy only had to drop the phone off and pick it up .

daavy said:
i believe assurion limits you to 2 replacements in a 12 month period...
Click to expand...
Click to collapse
Asurion limits you to 2 replacements for physical damage/theft/lost although you can get unlimited warranty replacements. IMO it's worth it for the warranty portion alone. If you're not worried about losing it or physically damaging it, just pay the $1.99 per month for the extended warranty. If something goes wrong with your phone after 12 months you're SOL whereas if you at least have the $1.99 you can get a cert-replacement.
I usually tell people to use either insurance or extended warranty for 20 months, after that you can drop it off your plan since at that point you'll be eligible for renewal.

I hard bricked my phone. Told asurion it was lost. Paid $99. Not rooting the replacement. If you play with ROMS it's worth the money.
Sent from my SCH-I535 using xda premium

If you're messing around with your phone a lot and somewhat of butterfingers like me , get insurance!
I cover all my electronics with SquareTrade; reliable and cheaper.

Personally I have signed up for the insurance, and have gotten good use of it as well. Yes, you can find a used on on CL or ebay, but you dont know the condition of it.
Plus they overnight you a new phone as soon as you make the claim, and are not tied to finding the best "deal" in short notice. Once you are out of contract and IF you keep your phone (dont upgrade right away), I might consider getting rid of the coverage.

How about the replacement phones? what are the chances of getting a new device? and chances of choosing a different device? and customer service

I had my phone a month. It was rooted with another rom in it. I got drunk at my birthday party and had the phone in my swimming trunks pocket all day. I forgot it was there and I jumped in my pool that evening. After about 5-10 min I realized what I'd done. I used rice to help dry it out over a couple days. It would power up but the screen would not come up. I was able to Odin it back to stock and sent it in to Assurion. No questions asked what so ever on the replacement.

djteotancolis said:
How about the replacement phones? what are the chances of getting a new device? and chances of choosing a different device? and customer service
Click to expand...
Click to collapse
I had to file a claim this past November and was sent a new in box S3! I doubt that is typical though.

My kid did a number on my wifes phone the casing was cracked all the way around, took about 5 minutes online at 7pm last Friday night, by 1245pm the next day, Saturday. Brand new phone, SIM, and battery. It was well worth it.

djteotancolis said:
I was wondering what would your opinion be on this for the SIII, its my first time with a contract, before i just traded phones, but i bought insurance just incase something happens and the duductible isnt all that bad! just wondering if they are a good company all together and worth it for my S3 incase it breaks!
Click to expand...
Click to collapse
Assurion sucks!! Takes 3 days to arrive, ALWAYS REFURBISHED! Covers everything but cheaper alternatives exist. If your not prone to losing your phone, get a zagg, otter box and don't waste your 7 bucks a month PLUS 130 dollar deductible.
Sent from a Shaftamle Galaxy S3
Hit the "Thanks" button if I helped you!!
---------- Post added at 08:15 PM ---------- Previous post was at 08:13 PM ----------
djteotancolis said:
How about the replacement phones? what are the chances of getting a new device? and chances of choosing a different device? and customer service
Click to expand...
Click to collapse
Zero chance of getting a new device and not a chance of picking a new one. I used to work for them.
Sent from a Shaftamle Galaxy S3
Hit the "Thanks" button if I helped you!!

Asurion is absolutely amazing. Their customer service is great and they're fast, easy, and helpful. I was visiting my friend who goes to a different college a few hours away and i lost my phone at some party. i waited a couple days in case it was found....which it wasnt. I called up Asurion and told them everything that happened, I filed for a claim and the next morning they said they would be able to send out a new phone and all I had to pay was the deductible. I got the phone within 48 hours, so I DEFINITELY recommend Asurion, they literally cover ANTYHING, whether it's water damage, broken, or even if you lost it.
and i know many people are thinking that they could just CLAIM that it's lost and get a new one by paying just the deductible. noooo that is not possible (at least i dont think...), because you have to provide your imei number, so they can block it from being used

I've had nothing but good experiences. I have 5 lines and have used them for insurance for at least 5 years. I've had to make at least 2 claims a year (well I've never had to but for the other 4 lines) and I've always had great customer support, overnight delivery and a new phone. The only time I've had a "problem" is when they didn't have a Inc2 in stock and they sent my wife a DROID RAZR.
Sent from my SCH-I535 using Tapatalk 2

I had a bad experience with them just a couple months ago and posted a thread about it here you could search for. They basically said it would be a week or two before they could send me ANY replacement at all - they gave me zero options to choose from after telling me they were out of the S3. After a few calls and couple hours of threatening them, they finally offered to reimburse me if I went out and bought a brand new one. Decent result, but really had to fight for it and took a lot of hassle (and I definitely started off politely asking for any options aside simply waiting for a couple weeks without a phone).

Key word: Refurbished.
Sent from a Shaftamle Galaxy S3
Please hit the "Thanks" button if I helped you!

Insurance of choice?

Looking at the insurance options it seems to be between ATT, Samsung, and SquareTrade. For those who have insurace what did you pick and why?
from what I can see:
ATT:
Pros: Low Monthly ($8.99), Covers loss and theft, I believe you, I believe you are certain to get your original color?
Cons: Initial high deductible until it slides, not covered under the $89 screen repair
For ATT is it as simple as walking into a store, filing a claim, and walking out with a new one?
Samsung:
Pros: $99 deductible always, Someone comes to your house either same or next day I believe
Cons: High monthly payments ($11.99), Does not cover loss and theft, No guarantee of phone color
SquareTrade:
Pros: Low Monthly payments (I read someone said it was $7), Also read it was a low deductible like $70
Cons: Does not cover loss and theft. Too good to be true? Slow claims? I really dont know anything about this company so if someone has had experience with them it'd be helpful to know!

Guitarboarder28 said:
Looking at the insurance options it seems to be between ATT, Samsung, and SquareTrade. For those who have insurace what did you pick and why?
from what I can see:
ATT:
Pros: Low Monthly ($8.99), Covers loss and theft, I believe you, I believe you are certain to get your original color?
Cons: Initial high deductible until it slides, not covered under the $89 screen repair
For ATT is it as simple as walking into a store, filing a claim, and walking out with a new one?
Samsung:
Pros: $99 deductible always, Someone comes to your house either same or next day I believe
Cons: High monthly payments ($11.99), Does not cover loss and theft, No guarantee of phone color
SquareTrade:
Pros: Low Monthly payments (I read someone said it was $7), Also read it was a low deductible like $70
Cons: Does not cover loss and theft. Too good to be true? Slow claims? I really dont know anything about this company so if someone has had experience with them it'd be helpful to know!
Click to expand...
Click to collapse
Just my two cents and I never used the protection plan before, just had a few phones break during the warranty period. Looks like at&t closed their device service centers, so everything is done by phone and shipped to you. I've had appointments on evenings and sundays to replace dead phones that was nice. Here's a something I put together if I decide to. at&t has extended their enrollment for the protection plans until the end of June if you missed out.
I need to update my signature too, M9 was about die....

Silverexp said:
Just my two cents and I never used the protection plan before, just had a few phones break during the warranty period. Looks like at&t closed their device service centers, so everything is done by phone and shipped to you. I've had appointments on evenings and sundays to replace dead phones that was nice. Here's a something I put together if I decide to. at&t has extended their enrollment for the protection plans until the end of June if you missed out.
I need to update my signature too, M9 was about die....
Click to expand...
Click to collapse
yea I ended up going with att. thats a good speadsheet though. thanks for the share!

I have used Square Trade for many years for all my family phones, laptops/PC's, even a Keurig machine. Have had to claim a couple of times and they are very reasonable & super fast. One family member's iPhone screen cracked, initiated a claim, took it to local Genius Bar (isn't that name just a hoot), and uploaded PDF copy of the receipt, had full reimbursement from Square Trade into my PayPal account in less than 24 hours. No problems using this service at all. If device can't be fixed, or if repair facility wants to replace rather than repair, Square Trade reimburses the full cost. Just have to look at which service level and desired deductible you want.
Sent from my SM-G955U using XDA Premium HD app

Subscribed. I'd love to hear more on this.
I have always purchased AppleCare+, Samsung Protection Plus or On-Guard by Assurant ect for my devices. I have enjoyed paying a one time fee and having coverage for 2 years and not being gouged with a reoccurring monthly fee. I've never had to make a claim but I feel great comfort in knowing I am covered.
I've never had carrier insurance such as AT&T's, mostly because I usually have several devices at any given time and swap my SIM often, and was told once ( most likely erroneously ) that once I swap my SIM into another phone the insurance is no longer valid for the original device.
Looking at what AT&T's insurance offers it seems outrageously expensive. I can't imagine anybody is actually paying for that. $229 deductible?!? Thats batshlt crazy!
I paid $129 for AppleCare+ for my iPhone 7 Plus. Deductible is only $29 for screen replacement and $99 for the entire device. Those are incredibly reasonable prices. My Note 5 was $129 with a $99 deductible.
When I purchased my Galaxy s8+ in store the AT&T sales associate was pushing the insurance really hard. I declined several times always planning on buying Samsung Protection Plus. I was pretty upset when I got home and saw that Samsung Protection Plus is not offered for the s8 and s8+. Instead we get Samsung Premium Care for $11.99 a month with no option to pay for the full 2 years. That means you are paying $306.03 I'm really not too happy about that.
I have several SuareTrade warranties. Have only had to make a claim once, on a 60" Plasma TV. They were super fast about accessing the situation remotely and ended up replacing it with a brand new, much nicer full array LED. I have to say I was pretty happy with how SquareTrade handled it. Maybe I'll give then a shot at my s8+. I'd rather do that than pay $306.03 to Samsung or a ridiculous $229 deductible with AT&T