Phantom touches appearing on screen - HTC Sensation

A couple of days ago my phone started not responding properly I have been using viper 3.1.2 since it first came out I am s-off with updated firmware and radio with 4-ext. It doesn't appear to happen when in recovery but happens randomly mostly on the left side of the screen sometimes just one or two touches but quite often there is five or six touches on the screen. I have tried the foil trick and discharging the battery and charging trick and even downgrading firmware and radio and installing a different Rom and nothing seems to fix it. Does anyone have any ideas or do I just need to get my digitizer replaced. It is just wired that it doesn't happen in recovery just in the Rom. Thanks in advance for any help.
Sent from my HTC Sensation Z710e using Tapatalk 4

Either that, or try changing the phone. There's probably dust underneath. If digitizer is expensive, try pulling it out, give it a personal service like dusting and vacuuming(make sure you dont vacuum some of the easily loose part out. I did that with a small portable vacuum, works like a charm.

OK thanks I will try that
Sent from my AT100 using Tapatalk HD

KiD3991 said:
Either that, or try changing the phone. There's probably dust underneath. If digitizer is expensive, try pulling it out, give it a personal service like dusting and vacuuming(make sure you dont vacuum some of the easily loose part out. I did that with a small portable vacuum, works like a charm.
Click to expand...
Click to collapse
So I can try to clean the surface between the digitizer and the lcd panel before getting a new one ????
I already try "the FIX" but it fix nothing on my phone, so I decided to buy a new one from ebay, not the original but the one of XE edition, I hope that the constructor made it better than the original one ...

Related

Sensation screen unresponsive for short time after turning on

I have just replaced my digitizer (was dust under the screen and also a scratch on the digitizer itself, along with the fact I damaged it removing the sticky tape) and the whole screen is almost completely unresponsive. Brand new, but wont work fully until I touch the screen for a bit or give it time to sit after activating the lockscreen.
Once it is through it's "warmup" the screen works flawlessly. It just acts like a slug before that... Also rendering the quick launch lock screen completely worthless. Anyone have any ideas what could be the culprit?
Sent from my HTC Sensation 4G using XDA Premium App
I too replaced a broken screen on my sensation, and i am experiencing the exact same problem as you. Only for me it's only the lower left part of the screen that 'takes time to warm up'.
Did you find any solution?
Not yet. I have another digitizer on order, and fingers are crossed. If not, ill be biting the bullet and waiting for the nexus prime. I have this feeling that it is something other than the digitizer which is extremely sensitive. If people are claiming responsiveness issues after a week or two of use, and while on their sixth or seventh sensation... It sounds like something is slowly deteriorating or building up.
Sent from my HTC Sensation 4G using xda premium
I don't think it's the digitizer either, probably something else ont he phone. However i don't think it is the same problem as everybody else is having, since they experience their screen being unresponsive in general rather than just after turning on.
I am though going to try some of the fixes suggested, i.e. improve the grounding by placing some aluminum foil under the cover and see if it helps.
What does "turning on" mean? Cold boot up? If so, then the CPU on the phone will be busy doing stuff. If you mean waking up from sleep, then that's another problem.
for me it's both cases, both when booting the phone and just when turning the screen back on. What's strange is that it is only the lower part of the screen that's frozen :-S after 10-20 seconds it suddenly springs back to life just as nothing had happened and works flawlessly until i turn the screen of. Then i see the exact same problem again.
I also noticed now that the screen also freezes after calling somebody and when you hang up :-0 I really don't know what is wrong with the phone!
If the phone is unsecured (never sleeps) it will work flawlessly. As soon as I click the top button to secure the screen, or take a phone call, once I try to unlock/ use the screen again... The problem comes back. The left side of the screen is the most responsive, usually moving my finger around for about five or ten seconds will restore full sensitvity. I received a new digitizer in the mail, just waiting on tape. Interesting note; they are different digitizers. The original was HTC/ tmobile brand while the replacement is simply HTC. The ribbon cable also reads different. My original: pyd v1.0, sw-10 94v-0, e3082521117. The new one reads: pyd v1.0, e21954-1, ruICACichia, 94v-0 1112. The current digitizer replacement is also a standard HTC label... I wonder if it is because it isn't a specific model replacement.
Sent from my HTC Sensation 4G using xda premium
Alright so i tried doing all the fixes related to the grounding issue, and i didn't affect anything at all.
I'm going back to the repair shop today (have a three months warranty) to tell them to have a look at it again and see if they can fix the issue. Maybe they have a spare digitizer they could try instead of my current one. I will let you know if anything helps!
Sounds good. I am betting its either an incorrect digitizer for the model of phone (us/eu/whatever) improper mounting or damage, or just planetary alignment or something equally stupid. I'm really hoping someone figures out this problem... It is frustrating to spend more time figuring out how to fix a phone than you actually do using it.
Sent from my HTC Sensation 4G using xda premium
what9000 said:
Sounds good. I am betting its either an incorrect digitizer for the model of phone (us/eu/whatever) improper mounting or damage, or just planetary alignment or something equally stupid. I'm really hoping someone figures out this problem... It is frustrating to spend more time figuring out how to fix a phone than you actually do using it.
Click to expand...
Click to collapse
True, had i known from the start i would probably just have bought a new phone, rather than spend on the money on getting the screen replaced :-S
Well, I replaced the digitizer for a second time. Seems to be the same thing so far. Different initial responsiveness spot (looks like the right side might be more sensitive now) but I didn't have high hopes. I wonder what it could be...
Sent from my HTC Sensation 4G using xda premium
So i went back to the repair shop and got it fixed. I guess they weren't in the mood for scientific inquiry, because they simply disassembled the phone and installed a new digitizer. After that everything is working fine, altough i will never know if it was the digitizer itself or some faulty wiring somewhere :-S
Worked for me
I have had exactly the same problem you all have experienced. The first digitizer I ordered from a company on e-bay gave me huge problems at the unlock screen. Bought a new one from skalshop and it works perfectly. I even tried it without tape to make sure it worked before I glued the thing together and it worked perfect.

[Q] Back to stock and still reboots!

Hi guys!
Well after trying and trying I didn't find any solution about the random reboots. So I thought I go back to the begin.. So I used a RUU install was flawless, but after an hour or so my phone reboots again and 30 minutes ago too.
So please can anybody help me?
Thanks!
Sounds like a detective phone. Mine never reboots unless I reboot it.
Sent from my HTC Sensation 4G using XDA App
The first thing I'd check is the battery. Is it physically loose in the housing?
Doesn't have to be very loose. All it needs to do is break contact with the copper pins for a half a second and the device will shut off.
Here's the other question. When you say it reboots, do you mean it shuts down through the normal "Phone is now shutting down" process? Or does it like go instantly off and then reboots?
If it's instantly off and then reboots, the battery thing is the mostly likely problem.
Skipjacks said:
The first thing I'd check is the battery. Is it physically loose in the housing?
Doesn't have to be very loose. All it needs to do is break contact with the copper pins for a half a second and the device will shut off.
Here's the other question. When you say it reboots, do you mean it shuts down through the normal "Phone is now shutting down" process? Or does it like go instantly off and then reboots?
If it's instantly off and then reboots, the battery thing is the mostly likely problem.
Click to expand...
Click to collapse
Yes, thanks!
I've removed my backcase and touched the battery and it shuts off (i have not a really reboot, it just shut off)
But wht can I do about it?
Thanks
EDIT:
I've put a little piece of paper between the battery and the cover so the battery is pushed harder to the connectors.
It's looks and feels alot harder to get it out now. I hope this will work.
I will try this now and will give you more info tomorrow ;-)
Sent from my HTC Sensation Z710e using XDA Premium App
Glad I could help.
The lesson to be learned here is to always check the stupidest thing first, before you spend hours changing ROMs or looking for rogue apps.
You need to be sure you're fixing the looseness properly though. If the wiggle is side to side or up and down in the battery housing, the paper trick along side of the battery should work perfectly.
If it's wiggling forward as though it's trying to fall out of the housing, the paper trick works but you want to be careful not to pile 3-4 sheets thick of paper on top of the battery. That's just going to act as thermal insulation and will help the battery retain heat (not a good thing).
It won't catch the paper on fire. But it'll wear the battery out faster.
Instead you might try to put something that gives the battery more pressure against the back cover in a small area. Maybe try those little foam sticker circles that are on the bottom of things to keep them from scratching the table. (look under a lamp or something that like). They are thing pieces of felt that aren't real thick, but prevent a heavy metal object from sitting directly on a table.
A small one of those would stick right to the inside cover of the phone, put pressure on the battery, and not cover a large portion of the battery that would retain heat.
tommeke19 said:
Yes, thanks!
I've removed my backcase and touched the battery and it shuts off (i have not a really reboot, it just shut off)
But wht can I do about it?
Thanks
EDIT:
I've put a little piece of paper between the battery and the cover so the battery is pushed harder to the connectors.
It's looks and feels alot harder to get it out now. I hope this will work.
Click to expand...
Click to collapse
try cleaning the battery contacts and make sure the contacts in the phone are not bent.
Sent from my NexusHD2 using XDA App
Buy a new battery problem solved
Sent from my HTC Sensation XE with Beats Audio using xda premium
tommeke19 said:
Hi guys!
Well after trying and trying I didn't find any solution about the random reboots. So I thought I go back to the begin.. So I used a RUU install was flawless, but after an hour or so my phone reboots again and 30 minutes ago too.
So please can anybody help me?
Thanks!
Click to expand...
Click to collapse
Did you superwipe or at least factory reset, cache and dalvik?
tommeke19 said:
Hi guys!
Well after trying and trying I didn't find any solution about the random reboots. So I thought I go back to the begin.. So I used a RUU install was flawless, but after an hour or so my phone reboots again and 30 minutes ago too.
So please can anybody help me?
Thanks!
Click to expand...
Click to collapse
Did you get solved the problem..?? i have some reboots when my phone isn't in use
BSHD666 said:
Did you get solved the problem..?? i have some reboots when my phone isn't in use
Click to expand...
Click to collapse
You can try to change your battery, maybe this is the problem.

[Q] New LCD and Digitizer DOA?? Help please!

So I ordered a new LCD and digitizer from new harbor via amazon.
I took the phone apart, installed the new array, and powered it on, and the screen is great (maybe even brighter than the last one) but it just has zero touch input.
The last screen worked fine, but the LCD was broken. I could have it acknowledge touches so I dont think that the motherboard or anything else is broken, so I wonder what may have went wrong.
Should I take this mofo apart again and see if I have a loose connection? Maybe the ribbon cable is not connected right?
Probably the past is DOA?
Help please! thanks.
stevenjcampbell said:
So I ordered a new LCD and digitizer from new harbor via amazon.
I took the phone apart, installed the new array, and powered it on, and the screen is great (maybe even brighter than the last one) but it just has zero touch input.
The last screen worked fine, but the LCD was broken. I could have it acknowledge touches so I dont think that the motherboard or anything else is broken, so I wonder what may have went wrong.
Should I take this mofo apart again and see if I have a loose connection? Maybe the ribbon cable is not connected right?
Probably the past is DOA?
Help please! thanks.
Click to expand...
Click to collapse
Try the screen calibration.
Sent from a dream.
Teichopsia said:
Try the screen calibration.
Sent from a dream.
Click to expand...
Click to collapse
Is this somewhere in the service menu? I can boot into its custom menu by holding down volume and power... Not sure if there's more to it.
It's rooted s-off so I get menus to get into recovery or fast boot etc
Sent from my SCH-I535 using xda app-developers app
Scratch that. Just re read your post. "Zero touch input". It's an option in the rom.
There are a few threads/posts where people have replaced the screen, either here or the dhd forum. Check what they had to say. I have absolutely no experience in that. Perhaps it's a cable as you said, but before doing that, I would research on it first. You may end up like me with 9 screws left over after taking apart my ps3 three times (screwing it up even more).
Sent from a dream.
Teichopsia said:
Scratch that. Just re read your post. "Zero touch input". It's an option in the rom.
There are a few threads/posts where people have replaced the screen, either here or the dhd forum. Check what they had to say. I have absolutely no experience in that. Perhaps it's a cable as you said, but before doing that, I would research on it first. You may end up like me with 9 screws left over after taking apart my ps3 three times (screwing it up even more).
Sent from a dream.
Click to expand...
Click to collapse
Removing and taking it apart isn't a problem. There are only eight screws.
This isn't fun... To be certain.
Sent from my SCH-I535 using xda app-developers app
stevenjcampbell said:
Removing and taking it apart isn't a problem. There are only eight screws.
This isn't fun... To be certain.
Sent from my SCH-I535 using xda app-developers app
Click to expand...
Click to collapse
Did you ever get this taken care of?
Just replaced mine. LCD intact. Touch no longer working. They aren't kidding: this phone isn't fun to work on. It's a *****. I've repaired a half dozen iPhones. This makes that stuff seem rudimentary.
Sent from my Desire HD using xda app-developers app
I've had my inspire apart several times. Other than removing the Flash/GPS, and separating the LCD from the frame its quite simple. If you want a pain try a slide phone.
stevenjcampbell said:
So I ordered a new LCD and digitizer from new harbor via amazon.
I took the phone apart, installed the new array, and powered it on, and the screen is great (maybe even brighter than the last one) but it just has zero touch input.
The last screen worked fine, but the LCD was broken. I could have it acknowledge touches so I dont think that the motherboard or anything else is broken, so I wonder what may have went wrong.
Should I take this mofo apart again and see if I have a loose connection? Maybe the ribbon cable is not connected right?
Probably the past is DOA?
Help please! thanks.
Click to expand...
Click to collapse
Understand your pain because just recently I had to change my entire screen for my Inspire 4G. I assume that you did everything correctly but here is the video that helped me on youtube:
HTC INSPIRE Screen Repair and LCD / DIGI REPLACEMENT from phonedoctors
If you did everything correctly it could just mean that you prob got a faulty part

[Q] Screen drop outs and now always black, why?

Hi guys,
my DS did some strange stuff lately. It began with the screen staying black when I woke it up (hardware buttons did turn on and touchscreen also worked). I thought it was a software issue, because after a few on and offs the screen usually worked again. Also, this never happened when the phone was charging.
But a few days ago the screen never turned back on again, even when charging. I got a new battery but still no change. It won't even turn on when booting or when going to fastboot/ hboot.
Does anyone have an idea what is broken? I think my best guess is to have a look at these other screen replacement threads, but I wanted to ask first because the screen seemed to have gradually become broken, which confuses me. I didn't think something like that was even possible. Also, I can't return it since I bought it used and in Germany (DS is USA exclusive).
Thanks for help
Most certainly hardware as it is black when in bootloader and ROM. Best guess is the LCD but could also be the main flex the likelyhood of any thin else is fairly small.
Do read up on the screen replacement threads as this phone is one pain in the ass, you also need to be aware of what LCD to buy as there were different ones and they are not compatible.
Sent from my Nexus 7 using xda premium
demkantor said:
Most certainly hardware as it is black when in bootloader and ROM. Best guess is the LCD but could also be the main flex the likelyhood of any thin else is fairly small.
Do read up on the screen replacement threads as this phone is one pain in the ass, you also need to be aware of what LCD to buy as there were different ones and they are not compatible.
Sent from my Nexus 7 using xda premium
Click to expand...
Click to collapse
Thanks for the tips. Screen might be still ok since it went out gradually, could be a defective contact since it also went on and off randomly. But I guess there is no way to only replace this contact, too complicated to find out... I will see.
Yeah, I had a look at these threads already, thank you
I had a program that I moved to the sd card that would cause the screen not to come on and would have to do a battery pull. When I moved the app back to the phone, the problem stopped.
(Walgreens app)
It has happened again since, so it may be another app I have to track down. Or I may be looking at faulty screen trouble too.
Sent from my MyTouch 4G Slide using Tapatalk 2
even if an app on sd were the cause of this it certainly couldnt make the screen blackout while in recovery and bootloader mode. to the best of my knowledge it has to be a hardware fault if screen wont turn on in bootloader... but well ive been proven wrong in the past
Well since I had problems with the screen turning off before when it did work in recovery, there might be a connection to daswerk's case. However I kept all my apps on the internal SSD and do remember checking it. Also, my screen turned back on sooner or later or when I played around with the keyboard.
However later it was off even in recovery mode. I did disassemble my DS lately (and broke my screen like seemingly everyone else hehe) and am now waiting for my new LCD screen to arrive in Germany from the states haha. Shipping costs were higher than LCD costs, d'oh! Thanks again demkantor, you've been helping me indirectly with your posts in the other threads as well
So guys, screen arrived, reassembled my phone, switched it on aaand... black screen.
Graphic chip or motherboard may be broken. I'm thinking about a loose connection because screen turned off once in a while before it never got back on. I found a user by coincidence here on xda who reported the same problem.
Any ideas are greatly appreciated. Don't want to forsake my dearly loved DS :'(
Next most likely would be main flex cable
Sent from my Nexus 7 using xda premium
demkantor said:
Next most likely would be main flex cable
Sent from my Nexus 7 using xda premium
Click to expand...
Click to collapse
Are there other possibilities as well? I'm thinking about getting a whole replacement set so I can try everything shipping costs are high since I live in germany hmmf
btw, digitizer/ touchscreen doesn't seem to work either, is this another sign that main flex cable is the prolem?
There are always more possiblities I was just letting you know what I would replace next as the most likley cause.
Having multiple phones to exchange parts is a good idea and really about the only way to test different components
And yes have no digitizer working can be a sign of a bad flex as well
Sent from my SGH-T839 using Tapatalk 2

Help... touchscreen goin crazy

Not sure what to do. Happened about 2 weeks ago and getting progressively worse. Sometimes screen unresponsive, sometimes ok, and other times registers a touch in a completely wrong place. Is my digitizer going out? Will flashing different rom or kernel work? Currently have an xe s-off with elegencia rom
Sent from my GT-P3113 using xda app-developers app
shdw03 said:
Not sure what to do. Happened about 2 weeks ago and getting progressively worse. Sometimes screen unresponsive, sometimes ok, and other times registers a touch in a completely wrong place. Is my digitizer going out? Will flashing different rom or kernel work? Currently have an xe s-off with elegencia rom
Sent from my GT-P3113 using xda app-developers app
Click to expand...
Click to collapse
you can try different roms or kernels and see how it goes
also check this it out
http://forum.xda-developers.com/showthread.php?t=1239238
For me the cause of this was certain apps running in the background, Any.do and the new Skype update with it's new UI, seems there's a problem with custom roms and some apps UI, just like watsapp sometimes causes typing issues on custom roms, stopping or uninstalling solved my problems.
Haven't reported it with to CM team tho, when I get to ten post count.
thanks for the ideas guys, but I think that my digitizer is shot. turned on touch overlay and pointer location. seems like the screen is warped. if I put moderate pressure in the middle of the screen, it will register 5-8 differet touch points across the center section of the screen. sometimes if you drag your finger, it will skip or not register certain areas(mainly the center of the screen) I'll try get a screen shot later.
Take the back cover off your phone. Along one edge of your phone there will be a little metal square with a nipple. Add small folded tin foil to the nipple loosely then put the cover back on. Your screen can now ground probably. This problem is more noticeable when charging.
Sent from my HTC One using XDA Premium HD app
OllieArmageddon said:
Take the back cover off your phone. Along one edge of your phone there will be a little metal square with a nipple. Add small folded tin foil to the nipple loosely then put the cover back on. Your screen can now ground probably. This problem is more noticeable when charging.
Sent from my HTC One using XDA Premium HD app
Click to expand...
Click to collapse
Already done that... still have trouble with touchscreen in the center. Cuts off, doesnt register or registers multiple touches
Sent from my GT-P3113 using xda app-developers app
Did you try leaving the phone in your freezer overnight?
Sent from my Ouya
Hi i bought a sensation and it had the wifi problem and digitizer problem (going crazy) and i searched for 2 days and got nothing, i also read that putting tinfoil over the silver nipple thing would fix it but if anything it made it worse. tried bout 7 different roms, everything was still the same but now i have perfect wifi and digitizer, fixed it last night and not 1 problem so far. So.. what i did was got an old digital camera card, cut off 4 of those metal pins (look at pic) put 2 next to each other using strong double sided tape and stuck them to both connector pins on the back battery cover, now i got perfect wifi. The connectors on the battery cover r just conductive paint and wears through to the plastic over time (i also tried condutive paint but didnt work). And the digitizer i cut a piece of plastic/rubber off an old usb cable (see pic) round the wire and fitted it over the silver nipple ground pin thing and now my digitizer works perfect, not one problem so far. Give it a try, assuming ur digitizer isnt actually broke.
My problems also started reoccurring and it doesn't seem to be software related, cause even when it's completely stock people reported freezing and lock ups on this and other HTC models, I hate this phone and will never purchase another HTC product.
0911 said:
My problems also started reoccurring and it doesn't seem to be software related, cause even when it's completely stock people reported freezing and lock ups on this and other HTC models, I hate this phone and will never purchase another HTC product.
Click to expand...
Click to collapse
I recently took mine apart to clean dust from under screen and refit the old digitiser. It was unresponsive and some parts of the screen didnt work at all so I flashed a calibration file which improved it but still working 100%. Took apart the phone several times to check connections, reinstalled several roms, calibrated screen and cleaned contact on the back cover etc...nothing worked.
I use the trace keyboard a lot but couldnt with this problem. I was sure I had damaged the digitiser and was losing hope until I upgraded to firmware 3.33.401.106, hboot 1.29.0000 and radio 11.76C.3504.00P_11.29A.3504.18_M. hboot from 1.27.1000 and screen is now working as normal.
I ran CM 10.1 JB and Viper 1.63 before removing the digitiser and after refitting it flashed CM JB, Inspiration, ARHD and currently on viper 3.1.
I have seen a high number of posts recently about screen responsiveness so could it be an issue with 1.27.1000 on the latest roms?
I cant understand how this happened straight after removing the digitiser and was fixed by flashing newer firmware.
dub2012 said:
I use the trace keyboard a lot but couldnt with this problem. I was sure I had damaged the digitiser and was losing hope until I upgraded to firmware 3.33.401.106, hboot 1.29.0000 and radio 11.76C.3504.00P_11.29A.3504.18_M. hboot from 1.27.1000 and screen is now working as normal.
I ran CM 10.1 JB and Viper 1.63 before removing the digitiser and after refitting it flashed CM JB, Inspiration, ARHD and currently on viper 3.1.
I have seen a high number of posts recently about screen responsiveness so could it be an issue with 1.27.1000 on the latest roms?
I cant understand how this happened straight after removing the digitiser and was fixed by flashing newer firmware.
Click to expand...
Click to collapse
Thanks, flashed it last night and seems ok so far, will give it another day of two
Sadly my problems are still persistent, tired every possible solution including the grounding pin fix from another post which spans over 50 pages long, also trolled the Internet only to find this is not an isolated problem, other people who own the HTC sensation have been having the same telltale issues and quite frankly I've come to the conclusion that this is just another half broken HTC device HTC decided to release to cut corners on just to save on overall production cost.
0911 said:
Sadly my problems are still persistent, tired every possible solution including the grounding pin fix from another post which spans over 50 pages long, also trolled the Internet only to find this is not an isolated problem, other people who own the HTC sensation have been having the same telltale issues and quite frankly I've come to the conclusion that this is just another half broken HTC device HTC decided to release to cut corners on just to save on overall production cost.
Click to expand...
Click to collapse
try this
http://forum.xda-developers.com/showthread.php?t=1360638
just flash the file without replacing digitiser

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