Database Info

[Q] Sending Sensation back for repair - Warranty Q

So my Sensation was S-Off and rooted however it started to play up so went back to S-On and Un-rooted, HBOOT now reads ****Locked**** and S-On. Is this all I need to do, does something more need to be done, will they be able to tell? They said on the phone if warranty is voided then I must incur the cost of fixing it..
Id really appreciate your help guys.

If its fully stock with s-off and stock recovery your good to go

ilostchild said:
If its fully stock with s-off and stock recovery your good to go
Click to expand...
Click to collapse
Ok thanks, how do I know if I have stock recovery?

Hi, i am sending mine back tomorrow as well.
Do I have to put it back to S-ON? I've heard its risky.

Best to, and it's not risky if you follow the guide to a T
Make sure you've set the CID back to what it should be before doing it (assuming you changed it in the first place)

Hey, it looks like mine's going back as well.
I'm a little unsure of which version HTC rom was default on it because I bought it from Pixmania and not a carrier.
It originally had Vodafone branding and the box is written in German.
I don't think I've changed off of the original kernel or radio as I've only switched roms through ROM Manager since I rooted the phone using these instructions.
-ANkh

I too am wondering the same thing, but my problem is slightly different. My phone wont even power on so i was unable to s-on factory rom it, im unsure of what exactly needs to be replaced on the phone so idk if theyre gonna be able to see that the software has been changed.

Hi again,
I found my CID: VODAP102, it's for Vodafone Germany.
Where can I find the matching stock ROM?
Thanks,
ANKh

Ankhwatcher said:
Hi again,
I found my CID: VODAP102, it's for Vodafone Germany.
Where can I find the matching stock ROM?
Thanks,
ANKh
Click to expand...
Click to collapse
Stock rom are here http://forum.xda-developers.com/showthread.php?t=1074559 , but No Voda DE. So Vodafone UK is logical path i presume...

dublinz said:
Stock rom are here http://forum.xda-developers.com/showthread.php?t=1074559 , but No Voda DE. So Vodafone UK is logical path i presume...
Click to expand...
Click to collapse
I'm not so sure. This guy had a Vodafone_DE RUU, so I've sent him a message begging him to re-post it.

EddyOS said:
Best to, and it's not risky if you follow the guide to a T
Make sure you've set the CID back to what it should be before doing it (assuming you changed it in the first place)
Click to expand...
Click to collapse
Uhoh, i didn't change the CID back but I did S-ON...
Will they notice if its just a hardware repair?
Too late now, I guess I will find out...

Okay, my Sensation is ready to go for repairs:
I found an old HTC_Pyramid_Vodafone_DE RUU here.
I installed it. And updated... and updated... and updated...
Because I still had my original cid I was able to get my phone into fastboot and "fastboot oem writesecureflag 3".
Now my phone is running a stock rom with locked bootloader and locked S-On and stock recovery.
-ANkh

help i have my sensation at the newest ics, tried running this and said update failed unknown error, please help im desperate.

Ankhwatcher said:
Okay, my Sensation is ready to go for repairs:
I found an old HTC_Pyramid_Vodafone_DE RUU [...]
I installed it. And updated... and updated... and updated...
Because I still had my original cid I was able to get my phone into fastboot and "fastboot oem writesecureflag 3".
Now my phone is running a stock rom with locked bootloader and locked S-On and stock recovery.
-ANkh
Click to expand...
Click to collapse
Hi,
was the method successful? Did they not recognize anything?
I have to return my Sensation for repair (dust under the screen), and i don't want to loose my warranty.

greg.house said:
Hi,
was the method successful? Did they not recognize anything?
I have to return my Sensation for repair (dust under the screen), and i don't want to loose my warranty.
Click to expand...
Click to collapse
Yes it did, HTC UK repaired the phone and converted it to a stock HTC UK phone without any German or Vodafone stuff on it anymore.
They didn't charge me anything for it.

I've send my desire s back to HTC caus of some probs with my battery.. it was rooted and s-off.. when I get it back it was s-on and unrooted.. I've paid for nothing..
Sent from my HTC Sensation XE with Beats Audio Z715e using XDA

I sent my Sensation back a few weeks ago because the touchscreen stopped working with S-OFF and they didn't notice and is still S-OFF now!

[Q] My HTC Sensation XE is VERY S-OFF ?!

Hi to all friends!
I have Sensation XE with S-ON... After doing all tutorials to S-off, my phone is still unusable for GSM Network
First OEM phone was with HBOOT 1.27.0000 .
This is what i do next...
-unlocket bootloader via htcdev.
-used this to S-OFF: http://forum.xda-developers.com/showthread.php?t=1614617
- After few reboots, on HBOOT menu instead *pink* "JuopunutBear", shows "-revolutionary-" but.... its still S-OFF. Anyway i tried to go
-Change my CID to 11111111
-update my radio with Radio_11.69.3504.00U_11.22.3504.07_M to use newest ARHD
-Installed ARHD 6.6.4 without problem
Now.... I have "MAYBE S-oFF", because still I can't use any SIM to work, here is screenshots:
http://i49.tinypic.com/s153dz.jpg
http://i46.tinypic.com/20sf8z8.jpg
http://i46.tinypic.com/6pchz8.png
http://i45.tinypic.com/1692gqr.png
http://i50.tinypic.com/33f7olj.png
Does anybody have idea what else I can do to this Sensation can work?
This is very tricky....

Having s- off is a good thing as it will allow you to flash custom roms and radios ( as long as you have super cid).
Have you tried any other radios? I flashed the latest 11.72.3504 radio for China to fix my reception issues but am not sure if it will work for you...
Sent from my HTC Sensation XE with Beats Audio using XDA

S-Off doesnt mean your phone is Sim-Unlocked, thats totally different, but easy to do

Hey friend... yep, i think that s-off is security off, or sim unlocked... But it seems it is different. Can you give me advice for best sim-unlock? Thanks!

http://forum.xda-developers.com/showthread.php?t=1232107
Here is a guide for you

jheysl2 said:
http://forum.xda-developers.com/showthread.php?t=1232107
Here is a guide for you
Click to expand...
Click to collapse
I tried that... Method1 shows me a date, and method 2 with PG58DIAG.nbh doesn't help me. Still have limited services....

gokigoki said:
I tried that... Method1 shows me a date, and method 2 with PG58DIAG.nbh doesn't help me. Still have limited services....
Click to expand...
Click to collapse
Have you tried a different sim? sounds like the phone could be blocked/barred?

Yes, its work on 2 other mobile operators (we have 3 in total), on one (mine) doesn't work. What is blocked/barred? Is there solution for that?

[Q] Relocked, No Backup, No ROM, No Recovery, S-ON, Tampered CID. Fastboot Only.

I can't even re-unlock the bootloader for some reason either.
*** TAMPERED ***
*** RELOCKED ***
*** Security Warning ***
EVITA PVT SHIP S-ON RL
HBOOT-1.14.0002
RADIO-0.19as.32.09.11_2
OpenDSP-v29.1.0.45.0622
eMMC-boot
I mistakenly used the JBFW tool on my AT&T branded phone (CID: CWS__001) to change the CID to HTC__001, not realizing that my phone was still S-ON and the CID changing option was apparently for S-OFF only. I had root, I had the bootloader unlocked. Now I can't even get into recovery, and I think since my CID is apparently stuck as HTC__001, that the RUU for my phone's actual CID won't work. I should note that before I relocked the bootloader, I tried to change my CID back to the SuperCID but it would just freeze the phone. That's why I tried to relock it, hoping it would help. I thought I could just unlock it again, but it won't work. I can't flash anything via ADB, it all fails. This is the RUU I was trying to use:
RUU_EVITA_UL_ICS_40_S_Cingular_US_2.20.502.7_Radio_0.19as.32.09.11_2_10.105.32.25L_release_271865_signed.exe
and I got a Wrong Customer ID error.
Is there anything I can do to remedy this situation or am I at the warranty center's mercy? Thank you in advance for any help.

im in the same boat, hopefully we get some help here soon, ive got another phone on the way from the warranty center but they want the one i have now and if they see its been tampered there gonna send me a bill for the full price of the phone. wish i could help.

We have the exact same phone. I have a dif RUU though. Mine says AT&T. I'll find the link to dl that RUU in a sec. Currently away from the pc where I have that page bookmarked
EDIT: I do believe that all the Cingular RUUs don't work anymore, their currently out of business thanks to our carrier AT&T... Don't know why you would try and use a Cingular RUU...
Sent from my HTC One XL using xda app-developers app

Myrder said:
We have the exact same phone. I have a dif RUU though. Mine says AT&T. I'll find the link to dl that RUU in a sec. Currently away from the pc where I have that page bookmarked
EDIT: I do believe that all the Cingular RUUs don't work anymore, their currently out of business thanks to our carrier AT&T... Don't know why you would try and use a Cingular RUU...
Sent from my HTC One XL using xda app-developers app
Click to expand...
Click to collapse
Cingular is att.
If you see a ruu that says.Cingular,it will work
Sent from my HTC One XL using xda app-developers app

Now, this is the correct RUU http://www.4shared.com/file/35bbU4_Y/htc_one_x_RUU_2205027_att_us_0.html. It's going to take anywhere from 10-25min to complete.
After you complete the RUU, go to this thread http://forum.xda-developers.com/showthread.php?t=1952426
Download and follow each step. You will then be rooted, correctly.

Myrder said:
Now, this is the correct RUU http://www.4shared.com/file/35bbU4_Y/htc_one_x_RUU_2205027_att_us_0.html. It's going to take anywhere from 10-25min to complete.
After you complete the RUU, go to this thread http://forum.xda-developers.com/showthread.php?t=1952426
Download and follow each step. You will then be rooted, correctly.
---------- Post added at 03:18 PM ---------- Previous post was at 03:16 PM ----------
Cingular doesn't have an RUU for the people that have 2.20, I've looked.
Click to expand...
Click to collapse
The 1.85 ruu says Cingular in the file name. Cingular may not have an ruu for 2.20 because it was released as "att" ota.
If you look at 1.85 it says AT&T Cingular
Sent from my HTC One XL using xda app-developers app

absolutelygrim said:
The 1.85 ruu says Cingular in the file name. Cingular may not have an ruu for 2.20 because it was released as "att" ota.
If you look at 1.85 it says AT&T Cingular
Sent from my HTC One XL using xda app-developers app
Click to expand...
Click to collapse
I stand corrected.

Myrder said:
I stand corrected.
Click to expand...
Click to collapse
It's all good bro! You're trying to help,.that's all that matters. I've been trying to take a break from the Q&A and work on the unbricking. But something attracts me here :crying:
Sent from my HTC One XL using xda app-developers app

absolutelygrim said:
It's all good bro! You're trying to help,.that's all that matters. I've been trying to take a break from the Q&A and work on the unbricking. But something attracts me here :crying:
Sent from my HTC One XL using xda app-developers app
Click to expand...
Click to collapse
I have a nag for wanting to help people and it seems you do too. Lol.
Speaking of, I've been trying to keep up with that thread you have. How's that coming?

he wont be able to flash the ruu because he changed his cid to the international one x to try to flash the international jb rom which would of bricked his phone if it worked. running "OUR" supercid might get it set to supercid and let you reflash ruu.

Lmao, now that is a hard pickle to get yourself into!!!
If cid was changed to HTC_001 properly, go snag a new token off htcdev website........I'm not going to explain the rest
Sent from my HTC One XL using Tapatalk 2

Just to let you know our (The HTC One XL). Super Cid is 1111111 (I'm pretty sure it's seven 1's?). In any case you should not be looking at the One X (Tegra) forums and much rather look at the One XL/ATT One X forums unless you enjoy staring at a $600 paperweight.
Sent from my HTC One XL using xda premium

TheNightHawk223 said:
Just to let you know our (The HTC One XL). Super Cid is 1111111 (I'm pretty sure it's seven 1's?). In any case you should not be looking at the One X (Tegra) forums and much rather look at the One XL/ATT One X forums unless you enjoy staring at a $600 paperweight.
Sent from my HTC One XL using xda premium
Click to expand...
Click to collapse
8, I believe

First rfatmen
I wasn't able to change my CID back to the SuperCID via any method I could find. And I don't think the CID was "properly" changed/spoofed to HTC__001, but I definitely could still get verified tokens from HTCDev. The problem was that I couldn't re-unlock it by pushing the .bin via ADB because it just failed. Since I'd upgraded less than a week ago, I was able to convince the semi-clueless guy at AT&T to exchange my One X.

knyghtmayre said:
I wasn't able to change my CID back to the SuperCID via any method I could find. And I don't think the CID was "properly" changed/spoofed to HTC__001, but I definitely could still get verified tokens from HTCDev. The problem was that I couldn't re-unlock it by pushing the .bin via ADB because it just failed. Since I'd upgraded less than a week ago, I was able to convince the semi-clueless guy at AT&T to exchange my One X.
Click to expand...
Click to collapse
That's the spirit.

absolutelygrim said:
The 1.85 ruu says Cingular in the file name. Cingular may not have an ruu for 2.20 because it was released as "att" ota.
If you look at 1.85 it says AT&T Cingular
Sent from my HTC One XL using xda app-developers app
Click to expand...
Click to collapse
link to 2.20 ruu http://dl3.htc.com/application/htc_one_x_RUU_2.20.502.7_att_us_08022012.exe

Crappyvate said:
link to 2.20 ruu http://dl3.htc.com/application/htc_one_x_RUU_2.20.502.7_att_us_08022012.exe
Click to expand...
Click to collapse
well I know there is an RUU for it silly, I meant the naming convention isn't the same as previous RUU's

DvineLord said:
he wont be able to flash the ruu because he changed his cid to the international one x to try to flash the international jb rom which would of bricked his phone if it worked. running "OUR" supercid might get it set to supercid and let you reflash ruu.
Click to expand...
Click to collapse
I accidentally flashed recovery to boot portion. ie
HTML:
fastboot flash boot twrp.img
instead of
HTML:
fastboot flash recovery twrp.img
.
Then I also flashed recovery to recovery portion thinking that I can boot into recovery.
But now my phone boots and stays at twrp logo.
Even when I try to boot into recovery the same twrp logo nothing happens.

[FIX] HtcDev Blocks SuperCID

Just a heads up, HTCDEV unlocking no longer works with supercid. Changing cid to 22222222 does work. Thanks BEAUPS for already confirming that (Hes a beast)
Seeing that the chances of the hox exploits getting updated are pretty slim heres a easy fix to get people unlocked
Easy fix-
Use any existing exploits that changes your cid to supercid. Once done-
From bootloader use the fastboot cmd
fastboot oem writecid 22222222
Then proceed with getting your unlock token as usual using htcdev
The above cmd will only work with supercid. Once you change it to anything other, the command no longer will change cid. You have to do it manually.....
This is just a heads up and a quick workaround for those that need it.

18th.abn said:
Just a heads up. Changing cid to 22222222 works. Thanks BEAUPS for testing/confirming that.
Easy fix-
Use any existing exploits that changes your cid to supercid. Once done-
From bootloader use the fastboot cmd
fastboot oem writecid 22222222
Then proceed with getting your unlock token.
The above cmd will only work with supercid. Once you change it to anything other, the command no longer will change cid. You have to do it manually.....
This is just a heads up and a quick workaround for those that need it.
Click to expand...
Click to collapse
They just started blocking it? I just Unlocked my Bootloader last Sunday with 11111111 just fine

Re: HtcDev wesite Blocking Supercid FIX
Great work
Sent from my SPH-L710 using Tapatalk 2

Seriously?! Why would they do this? Is SuperCID a security risk? I thought I had left this kind of crap behind when I retired my iphone.
This is my first and last HTC phone.
Sent from my Nexus 7 using Tapatalk HD

does this mean updating to jb sense with 22222222 will no longer brick phone like with supercid?

Supercid doesn't cause brick or atleast out of the many ota's I have done it has never caused an issue. Who actually did have issues with supercid and an ota?

twistedddx said:
Supercid doesn't cause brick or atleast out of the many ota's I have done it has never caused an issue. Who actually did have issues with supercid and an ota?
Click to expand...
Click to collapse
I get an issue with SuperCID: I apply an ota from an official RUU to get Jelly Bean, the ota was very well installed but at the end of the process the phone doesn't boot an was locked in QHSUSB_DLOAD and at this time when you're locked in this mod by OTA update with superCID you can't rewrite partitions with the topic "unbricking evita".
My only solution was mobiletechvideos.com who fixed it very well

mik93250 said:
I get an issue with SuperCID: I apply an ota from an official RUU to get Jelly Bean, the ota was very well installed
Click to expand...
Click to collapse
What ruu did you apply? Was the phone modified in any other way than supercid? Eg was the hboot downgraded? Previous unlocked bootloader? Current unlocked bootloader?
What was the full state of the phone prior to accepting ota.
How was the ota applied? Did you simply check for updates and accept then follow prompts. Or installed via fastboot?
I have upgraded 2 hk one xl's with supercid to 3.17 via ota without issue. One was previously hong Kong ruu then wiped and had singtel stock Rom flashed then accepted singtel 3.17 ota. Could not use singtel ruu as Hong Kong ruu was newer and already installed. Hboot downgrade and software version tinkering still did not allow singtel ruu. I could only reinstall honk Kong ruu.
The other via o2 ruu and o2 3.17.
There seems to be some differences in the protections in hboot. Downgrading my phones hboot to 1.09 did not make flashing radio and boot from recovery functional again. It did not let me install older ruu's. My devices, one that has had every mod and flash done to it and the other very very little, both seem super hboot protected now!
The similar theme is both devices have been through all 4 generation of ota's. Following different ota and ruu paths but have now got the same outcome.
Maybe it relates to when supercid was applied even. Both my devices had supercid applied at hboot 1.09.

Damn HTC and ATT! They are bent on making this difficult. My next phone will be Nexus, enough of this crap!

We've had worse patches to overcome on the Evita, atleast its a simple solution for the time being. I do agree tho. I moved on from htc for the time being.
Sent from my SPH-L710 using Tapatalk 2

iElvis said:
Seriously?! Why would they do this? Is SuperCID a security risk? I thought I had left this kind of crap behind when I retired my iphone.
This is my first and last HTC phone.
Sent from my Nexus 7 using Tapatalk HD
Click to expand...
Click to collapse
done moved over to the nexus 4 myself

Great to know, although I already have mine unlocked.

CheesyNutz said:
done moved over to the nexus 4 myself
Click to expand...
Click to collapse
Can you get Beats Audio or any other sound enhancements on a Rooted Nexus 4 via Custom Rom or other methods?

Viper4713 said:
Can you get Beats Audio or any other sound enhancements on a Rooted Nexus 4 via Custom Rom or other methods?
Click to expand...
Click to collapse
Yes
Sent from my Nexus 7 using Tapatalk HD

Do you miss LTE cheesy? I live in Canada so I understand I can get LTE on nexus 4 but if I couldnt I don't think I could live without it now
Sent from my VENOMized HoxL

CheesyNutz said:
Yes
Sent from my Nexus 7 using Tapatalk HD
Click to expand...
Click to collapse
Thanks for the Info, I guess my next phone later on will be a Nexus Phone

area51avenger said:
Do you miss LTE cheesy? I live in Canada so I understand I can get LTE on nexus 4 but if I couldnt I don't think I could live without it now
Sent from my VENOMized HoxL
Click to expand...
Click to collapse
LTE is not in my area so in would have no idea
Sent from my Nexus 7 using Tapatalk HD

I can't believe at&t would be this petty... Or that HTC would go along with it. I'm glad I unlocked my boot loader when I did.
Sent from my Nexus 7 using xda premium

Just tested.
Hong Kong One XL running 3.17.707.1.
Supercid 11111111
Just went through http://htcdev.com unlock process and got an unlock token 100% fine.
Again there is nothing wrong with Supercid, at least not in general. It works with htcdev.com and does not brick phones.
Someone needs to check if it is just AT&T phones that are struggling with supercid or if something else is upsetting things.
It is not supercid on its own, supercid(11111111) works fine!
HTC/AT&T might be actively checking for modified AT&T phones that are getting unlock tokens via root exploits and changing cid.

Non at&t phones don't need supercid, so this only affects at&t phones. All the other carriers phones will unlock with out messing with the cid number.
Sent from my Nexus 7 using xda premium

[Q] Telstra One XL Help.....

I was wondering if someone could help me? ... I recently acquired a Telstra Htc One XL and am having troubles trying to update.
Current stats
android 4.1.1
sense 4+
software 3.17.841.2
EVITA PVT SHIP S-OFF RL
*****locked*****
CID-11111111
HBOOT 2.14.0000
RADIO- 0.23a.32.09.29
I'm 99.9% sure most testra one xl's are up to 4.2.2 with sense 5 which is i think two updates in front of mine
can anyone shed some light on my situation?

When you say you're having trouble updating what exactly do you mean?
Sent from my Evita

When i "Check for Updates" it tell me that there are no more updates.... when Im sure there are another two...

Are you in Australia?
Sent from my Evita

Sure am ... Good old city of churches" Adelaide" ..

timmaaa said:
Are you in Australia?
Sent from my Evita
Click to expand...
Click to collapse
His profile says he is

Yeah, but still needed to check. Have you thought about re-unlocking your bootloader? It's been modified in the past which might have something to do with your update problem. If you unlock your bootloader you'll be able to install a custom recovery and then you can install whatever ROM you like. We have the stock Telstra Sense 5 Android 4.2.2 ROM in our development section. We also have a few other Sense 5 ROMs to choose from, ranging from stock to tweaked.
Sent from my Evita

The thing is that it hasnt been messed with.I got the phone from a HTC rep that i know ... he had it in his draw for over six months ...I just wanted the stock update but maybe rooting might be the easier way

It definitely has been messed with, phones that are s-off and have SuperCID don't come out of the factory like that. Somewhere along the way someone has done those alterations to the device.
There is just one problem I've realised, your phone has a SuperCID of 11111111 which has been blocked by htcdev. You're s-off though so you can actually change that as many times as you like using fastboot. If you want to unlock your phone you'll need to change it to 22222222 using the following fastboot command:
Code:
fastboot oem writecid 22222222
You can then check the new CID by using this command:
Code:
fastboot oem readcid
Once that's done you can go to htcdev and go through with the unlock bootloader process.
In order to do the above process you will need to install adb/fastboot and HTC drivers.
Sent from my Evita

No problem ... thanks for that ....I have rooted my one x before HTC_023 fairly basic but my mate swears that the phone came straight from HTC as a Tell us what you think before we send you more kind of thing .. Cheers for the info ...
Actually one more thing ... is it possible to do a RUU update with this to 4.2.2?

There is no RUU for 4.2.2, the only way is to run an earlier RUU and take OTA updates to get there. Since you can't get the OTA I guess that isn't an option though.
Sent from my Evita

grekojim said:
Sure am ... Good old city of churches" Adelaide" ..
Click to expand...
Click to collapse
Within 30 minutes drive from me no doubt
Supercid and s-off from factory or not still means you are off the official path.
Things I might do:
fastboot oem writecid TELST001
Then try the OTA again
or
RUU back to 1.89.841.9 as a RUU exists for that, then ota forwards to 5.06.841.1
or
Unlock bootloader
Flash Turges 5.08 firmware zip and then take one of the Sense 5 ROMs. There is a stock Telstra ROM even.
PS nag the HTC rep for a more recent RUU, eg 2.40.841.4, 3.17.841.2, 3.17.841.9 or 5.06.841.1 and share with us
---------- Post added at 12:56 PM ---------- Previous post was at 12:48 PM ----------
timmaaa said:
Once that's done you can go to htcdev and go through with the unlock bootloader process.
Click to expand...
Click to collapse
He has s-off does he need a token or even need to unlock at all?

I have often wondered the same thing, but I've been assuming that in order to flash TWRP recovery you need an unlocked bootloader.
It's nice to see a few Aussies on here by the way, I'm in Melbourne myself.
Sent from my Evita

great ... trying the cid thing first ...

My phone from an att employee came s-off and with a locked boot loader as well. It just looks like that's how HTC and att do it.
Sent from my HTC One XL

Alright cid change didnt work ..now to find the 1.89.841.9 RUU

Click the link in my signature, from there you'll find a link to the HTC RUU thread.
Sent from my Evita

RUU links all changed and the index doesnt keep good track of the current RUU sites.
Try:
http://www.androidruu.com/?developer=Evita
http://www.androidruu.com/getdownlo...09.01_10.93a.32.20L_release_266699_signed.exe

Thank you heaps .....

Just in case .. i got the unlock code from htc deV But when my cid was 11111111 .....would that matter if i use that code now that my cis is telst001?