[Q] Phone is frozen, Nova Problem? - Verizon Samsung Galaxy S III

Good morning everyone...
Hope all is well..
My cousin's S3 is unrooted. Yesterday he said it froze up on him... No buttons work, however, if you take the battery out and put it back in, the phone will power back up, comes all the way on up to the home screen, but nothing works, no buttons, no reaction from touching the screen or anything.
Verizon is blaming it on Nova.
I know better, Nova is flawless in my opinion.
Anyone experienced this problem? know of any fixes?

Bsmith0731 said:
Good morning everyone...
Hope all is well..
My cousin's S3 is unrooted. Yesterday he said it froze up on him... No buttons work, however, if you take the battery out and put it back in, the phone will power back up, comes all the way on up to the home screen, but nothing works, no buttons, no reaction from touching the screen or anything.
Verizon is blaming it on Nova.
I know better, Nova is flawless in my opinion.
Anyone experienced this problem? know of any fixes?
Click to expand...
Click to collapse
He may need to do a factory reset.

airmaxx23 said:
He may need to do a factory reset.
Click to expand...
Click to collapse
How so?
Through adb? Kies?
Sent from my SAMSUNG-SGH-I317 using xda app-developers app

Bsmith0731 said:
How so?
Through adb? Kies?
Sent from my SAMSUNG-SGH-I317 using xda app-developers app
Click to expand...
Click to collapse
You should be able to do it with Kies.

airmaxx23 said:
You should be able to do it with Kies.
Click to expand...
Click to collapse
OK he just told me only the power button responds.
Sent from my SAMSUNG-SGH-I317 using xda app-developers app

There may be an option in recovery to get to download mode, from there he can Odin back to stock.
Buttons not working doesn't sound like a problem a rom can cause. Did it get wet, fall? Did it start to update and it was interrupted? Curious.
Sent from my SCH-I535 using xda premium

Bsmith0731 said:
Good morning everyone...
Hope all is well..
My cousin's S3 is unrooted. Yesterday he said it froze up on him... No buttons work, however, if you take the battery out and put it back in, the phone will power back up, comes all the way on up to the home screen, but nothing works, no buttons, no reaction from touching the screen or anything.
Verizon is blaming it on Nova.
I know better, Nova is flawless in my opinion.
Anyone experienced this problem? know of any fixes?
Click to expand...
Click to collapse
Stock recovery should be able to perform a factory reset. Try that and if it doesn't work read up on Odin to go back completely to stock. If that fails you are likely looking at hardware failure. My guess is the factory reset will fix it for you.

I'd try to go into stock recovery by pressing power, home and volume up buttons....wipe davlick cache
Sent from my SCH-I535 using xda premium

Related

Skyrocket NOT shutting off

I seem to have a strange problem. My Skyrocket does not want to stay off. I power down the phone, and it comes back up on its own immediately. I've tried this with and without charger connected. I had this problem on Embryo 5.4, and now also on 6.1. Right now, my only option when I need the phone to stay off (like when traveling by air, which I do often) is to take the battery out. The second I put the battery back in, the phone boots up.
Could anyone help me out here?
I tried searching the forum for similar issues, but could not find any. But in case I've missed a thread, feel free to start the flaming .
Thanks in advance for any help.
Sounds like a sticky power button
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aggierag said:
I seem to have a strange problem. My Skyrocket does not want to stay off. I power down the phone, and it comes back up on its own immediately. I've tried this with and without charger connected. I had this problem on Embryo 5.4, and now also on 6.1. Right now, my only option when I need the phone to stay off (like when traveling by air, which I do often) is to take the battery out. The second I put the battery back in, the phone boots up.
Could anyone help me out here?
I tried searching the forum for similar issues, but could not find any. But in case I've missed a thread, feel free to start the flaming .
Thanks in advance for any help.
Click to expand...
Click to collapse
I have this problem too.
I believe it happens to me when my battery is full or mostly full. Does it happen to your phone when the batter is low?
Stuck power button. It's a known issue on the skyrocket. There are a number of threads on how to clean it. Search stuck power button on the i727.
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smock9 said:
I have this problem too.
I believe it happens to me when my battery is full or mostly full. Does it happen to your phone when the batter is low?
Click to expand...
Click to collapse
Nope.. would happen at any battery level! Turned out to be a sticky button issue after all... just tapped it a few times & (touch-wood) problem solved!:victory:
I have the same problem. I tried cleaning the button, a new battery, flashed different ROMs and recoveries but I still have the problem.
Sent from my SGH-I727 using xda premium
sobepmp said:
I have the same problem. I tried cleaning the button, a new battery, flashed different ROMs and recoveries but I still have the problem.
Sent from my SGH-I727 using xda premium
Click to expand...
Click to collapse
Clean the button out again, but this time do a better job.
Sent from my SAMSUNG-SGH-I727 using Tapatalk 2
if the power button wont shut off the phone then its a dead button not a stuck power button, just get an app that would do a shutdown/restart/recovery function
vincom said:
if the power button wont shut off the phone then its a dead button not a stuck power button, just get an app that would do a shutdown/restart/recovery function
Click to expand...
Click to collapse
quick reboot is a good option
sobepmp said:
I have the same problem. I tried cleaning the button, a new battery, flashed different ROMs and recoveries but I still have the problem.
Sent from my SGH-I727 using xda premium
Click to expand...
Click to collapse
try cleaning the charger port also. Turned out I had something there too that was shorting the leads and once I cleaned that out thoroughly, I had no more problems till now.
Thanx, I'll try that.
Sent from my SGH-I727 using xda premium

[Q] Phone starts vibrating and reboots

Need some help here...been running AOKP unofficial just fine for a while then all of a sudden my phone starts acting crazy and the flash will go off and then start vibrating and try to reboot, then it kinda gets stuck in a mini boot loop. I have to hold down the power button to get it to fully reboot properly. So i thought it might be a bad app. I uninstalled some apps and it kept doing it. So I wiped and installed the latest AOKP unofficial rom. it did it a couple of times even with no apps on the phone. One thing ive also notice is when I push the power button to sleep/lock, It comes right back on to the lockscreen...Thoughts?
Power button, it's in the beginning stages of being totally stuck
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xcrazydx said:
Power button, it's in the beginning stages of being totally stuck
Sent from my SAMSUNG-SGH-I727 using Tapatalk 2
Click to expand...
Click to collapse
so am i pretty much SOL? I was thinking it was a hardware issue with the phone crashing and stuff...but wasnt sure...
rabbivj said:
so am i pretty much SOL? I was thinking it was a hardware issue with the phone crashing and stuff...but wasnt sure...
Click to expand...
Click to collapse
Just clean it out
Sent from my SAMSUNG-SGH-I727 using Tapatalk 2
Read http://forum.xda-developers.com/showthread.php?p=35316878. Search is your friend
Sent from my SAMSUNG-SGH-I727 using xda app-developers app
i THINK I got it fixed...i took it apart and cleaned it best i could...Thx for the help!
My Old Skyrocket I'm letting my son use, is rebooting also. I notice if i barely touch the power button, it wants to go black, or even prompts to reboot. Extremely sensitive. I'll give this a go within the next few days and hopefully this will get him back in business.
lesd777 said:
My Old Skyrocket I'm letting my son use, is rebooting also. I notice if i barely touch the power button, it wants to go black, or even prompts to reboot. Extremely sensitive. I'll give this a go within the next few days and hopefully this will get him back in business.
Click to expand...
Click to collapse
I hope so too.
Sent from my SAMSUNG-SGH-I727 using xda app-developers app

Need help..phone won't boot up or recovery

Guys my phone was acting up. I tried to boot into recovery, and it wouldn't go. Splash screen came up and had recovery booting in upper left hand, than it just vibrated and kept doing just that. I pulled battery and put it back in and automatically vibrated. Now it just keeps doing that. I just wanted to clear cache and now it's doing this!
Every time I put my battery back in, it wants to automatically boot into recovery. But than just keeps vibrating.
EDIT: it booted into recovery and went back to its cycle. I think it has to do with my screwed up power button. Not sure what to do?!?
I had the same issue.
You can send it in to get fixed, our pull out the power button like I did.
Sucks either way
Sent from my SAMSUNG-SGH-I747 using xda premium
s1mpd1ddy said:
I had the same issue.
You can send it in to get fixed, our pull out the power button like I did.
Sucks either way
Sent from my SAMSUNG-SGH-I747 using xda premium
Click to expand...
Click to collapse
How do you operate recovery and getting into it? My phone is back up now. I just tried recovery again and had the same loop problem. Not sure if I should try going back to complete stock.
Does the phone have to be less than a year old to take it into Verizon? Its older than a year. Is it worth trying to go into Verizon?
Sent from my SCH-I535 using xda app-developers app
tu3218 said:
How do you operate recovery and getting into it? My phone is back up now. I just tried recovery again and had the same loop problem. Not sure if I should try going back to complete stock.
Sent from my SCH-I535 using xda app-developers app
Click to expand...
Click to collapse
I was able to turn the phone on after taking the power button out by sticking a pin in the hole and pushing down on the button within the hole.
This was also how I diagnosed it was my power button for sure. I could just flick the button in the hole without paying down and the screen would shut off.
I was told this is a hassle to fix because it could be a short on the power cable. I'm just sticking with my phone like this for now
s1mpd1ddy said:
I was able to turn the phone on after taking the power button out by sticking a pin in the hole and pushing down on the button within the hole.
This was also how I diagnosed it was my power button for sure. I could just flick the button in the hole without paying down and the screen would shut off.
I was told this is a hassle to fix because it could be a short on the power cable. I'm just sticking with my phone like this for now
Click to expand...
Click to collapse
Ohhhh. Yeah, I'm afraid to take my power button off.
I thought it was software at first. I clean flashed BoneStock and it went away. Then when I double pressed the button today it started happening again. I wanted to try flashing CleanRom but I can't even get into recovery.
It's sds sudden death syndrome it's a known issue with the power button. It's defective.
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edfunkycold said:
It's sds sudden death syndrome it's a known issue with the power button. It's defective.
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Click to expand...
Click to collapse
Oh ok thanks. What are the recommendations for dealing with the issue? I know the user above me took his actual button out. Anyway it could be covered? I'm about to go back to grad school and last thing I need is a defective phone.
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Take it to store they will repair it, in most cases it's covered.
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edfunkycold said:
Take it to store they will repair it, in most cases it's covered.
Sent from the future via Tapatalk 4
Click to expand...
Click to collapse
Even if the phone is over a year old? If so I can try flashing back to stock.
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tu3218 said:
Even if the phone is over a year old? If so I can try flashing back to stock.
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Click to expand...
Click to collapse
That I'm not 100% sure of but it is a defect with the device. Call them.
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edfunkycold said:
That I'm not 100% sure of but it is a defect with the device. Call them.
Sent from the future via Tapatalk 4
Click to expand...
Click to collapse
Will do when I'm off. Thanks for the help. Will post back results.
EDIT: Well verizon can't do anything as I'm out of warranty and don't have insurance.
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Any way to backup my phone image? Getting a refurb from VZW >.<

As the topic states...my power button is broke so I have to get a refurb from VZW. Is there any way to transfer a TWRP backup or make an Odin .tar image that I can flash on my new phone?
Thanks!!!
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duarian said:
As the topic states...my power button is broke so I have to get a refurb from VZW. Is there any way to transfer a TWRP backup or make an Odin .tar image that I can flash on my new phone?
Thanks!!!
Sent from my SCH-I535 using xda app-developers app
Click to expand...
Click to collapse
Your power button is broken in what way? Broken as in even removing it and pressing the white button under the board does absolutely nothing?
Is the phone powered on? If so, just boot into TWRP via your rom or GooManager and perform a backup. Transfer that zip to a computer. If the phone is currently powered off, I'm afraid I know of no way to get it powered on unless you disassemble it. Maybe someone else knows a way?
Sent from my SCH-I535 using Tapatalk 4
SlimSnoopOS said:
Your power button is broken in what way? Broken as in even removing it and pressing the white button under the board does absolutely nothing?
Is the phone powered on? If so, just boot into TWRP via your rom or GooManager and perform a backup. Transfer that zip to a computer. If the phone is currently powered off, I'm afraid I know of no way to get it powered on unless you disassemble it. Maybe someone else knows a way?
Sent from my SCH-I535 using Tapatalk 4
Click to expand...
Click to collapse
Well, I can power it on and off...but the power button is very sensitive, even touching near the side will cause it to stick. If you press it the screen will constantly turn on and off, and sometimes the power menu will keep showing up.
I did a twrp backup to my external SD. Is there anything else I need to do so the new phone recognizes it?
Thanks!!!
Sent from my SCH-I535 using xda app-developers app
Uhhhhh....root it/flash recovery? Well, you did say "anything else."
Sent from my SCH-I535 using Tapatalk now Free
duarian said:
Well, I can power it on and off...but the power button is very sensitive, even touching near the side will cause it to stick. If you press it the screen will constantly turn on and off, and sometimes the power menu will keep showing up.
I did a twrp backup to my external SD. Is there anything else I need to do so the new phone recognizes it?
Thanks!!!
Sent from my SCH-I535 using xda app-developers app
Click to expand...
Click to collapse
Nah, just like @dmonleo says, root/unlock and you're good. Mine was like that recently, oddly enough doing the following helped. Try this. Might work, might not.
duarian said:
Well, I can power it on and off...but the power button is very sensitive, even touching near the side will cause it to stick. If you press it the screen will constantly turn on and off, and sometimes the power menu will keep showing up.
I did a twrp backup to my external SD. Is there anything else I need to do so the new phone recognizes it?
Thanks!!!
Sent from my SCH-I535 using xda app-developers app
Click to expand...
Click to collapse
I actually received my 2nd refurb today from Verizon due to the same issue. The first 6 months of owning the phone, I had the power button sensitivity issue where I won't even need to push it to turn on/off the screen. Now 8 months later, the exact same thing is happening. Now I'm just wondering if I can just flash the stock image and send it back rooted/unlocked.

Power Button/Download mode issues.

I've been having a few problems lately. Ever since the 4.3 update, my power button is REALLY sensitive. I can barely tap it and it will bring up the power menu. Sometimes hitting the power button doesn't work. I don't think it is a hardware problem as I've disassembled the s3 and the logic board and power switch are fine.
Part two:
I thought this and the battery drain/charging issues I've been having may have been due to a bad OTA so I attempted to boot to download and reflash the rom with ODIN.
Herein lies the problem. When I boot to download mode (which is almost impossible because of the power button problems) it will sit there for a moment then reboot. To clarify, I can get into download mode where it tells me how many times I've tripped the flash counter, etc. After that it reboots. Also when it does reboot, sometimes it loops, again I assume this is due to the power button issues.
Any help would be appreciated.
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ProtheusIRC said:
I've been having a few problems lately. Ever since the 4.3 update, my power button is REALLY sensitive. I can barely tap it and it will bring up the power menu. Sometimes hitting the power button doesn't work. I don't think it is a hardware problem as I've disassembled the s3 and the logic board and power switch are fine.
Part two:
I thought this and the battery drain/charging issues I've been having may have been due to a bad OTA so I attempted to boot to download and reflash the rom with ODIN.
Herein lies the problem. When I boot to download mode (which is almost impossible because of the power button problems) it will sit there for a moment then reboot. To clarify, I can get into download mode where it tells me how many times I've tripped the flash counter, etc. After that it reboots. Also when it does reboot, sometimes it loops, again I assume this is due to the power button issues.
Any help would be appreciated.
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Click to expand...
Click to collapse
Have you try factory reset to see if it at least fix your button issue?
Yes. That was the first thing I tried.
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ProtheusIRC said:
Yes. That was the first thing I tried.
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Click to expand...
Click to collapse
Is your phone rooted?
Yes.
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ProtheusIRC said:
Yes.
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Click to expand...
Click to collapse
Download "rebooter" from the market (red circle icon), open this app and it give you an option to boot to bootloader/recovery, see if you phone still reboot without touching your power button.
Tried that. Same result.
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ProtheusIRC said:
Tried that. Same result.
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Click to expand...
Click to collapse
Are you sure your battery is fully charged? If not plug in your phone leave over night and try again.
This has been going on for a month. I've had plenty of full batteries bro lol
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ProtheusIRC said:
This has been going on for a month. I've had plenty of full batteries bro lol
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Click to expand...
Click to collapse
OK, then you should call Verizon and get another one. I think something is wrong with your hardware. Sorry.
I just had the same problem, then the next day it stopped working altogether. I just paid, yesterday as a matter a fact, 30 bucks to have my power button replaced. So far, so go! Just find a reputable cell phone repair company in your area.
Sent from my Ktoonzified PACmaned SGS3!
I had the same problem. I Odin back to factory stock and no more problems.
Sent from my SCH-I535 using xda premium
Can't Odin. Won't stay in download mode.
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I know what your talking about and it's only happened to me after updating to 4.3 OTA.
The power/phone options menu I'm talking about is the power button long press.
Well, this comes up without touching the button. It's like it's some kind of static, because it'll do it several times in a row while randomly shutting off the screen, etc.
Very frustrating.
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It might not be a 4.3 problem but a physical problem. This is a extreme case but your phones might be on there way. If you are having the same problem as this thread the fix should work for you. The reason I don't think its the update is because it doesn't happen to me.http://forum.xda-developers.com/showthread.php?t=2611166
ThePagel said:
It might not be a 4.3 problem but a physical problem. This is a extreme case but your phones might be on there way. If you are having the same problem as this thread the fix should work for you. The reason I don't think its the update is because it doesn't happen to me.http://forum.xda-developers.com/showthread.php?t=2611166
Click to expand...
Click to collapse
Well it didn't start doing this till after the update. Its brand new! Also, I can't count hoe many times I've beat the **** out of this phone lol. No luck.
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ThePagel said:
It might not be a 4.3 problem but a physical problem. This is a extreme case but your phones might be on there way. If you are having the same problem as this thread the fix should work for you. The reason I don't think its the update is because it doesn't happen to me.http://forum.xda-developers.com/showthread.php?t=2611166
Click to expand...
Click to collapse
Just because it doesn't happen to you doesn't mean it doesn't happen to others. Come on.
I'm having a similar issue and it didn't start until I updated.
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cam1john said:
Just because it doesn't happen to you doesn't mean it doesn't happen to others. Come on.
I'm having a similar issue and it didn't start until I updated.
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Click to expand...
Click to collapse
I didn't say it wasn't I said I don't think. Chill out

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