New bluebox security bug - Transformer TF300T Q&A, Help & Troubleshooting

Has any one here from Asus that the will patch it?
My tablet is in the bunch of the ones that can't be unlocked after they rma
I forgot to put [Q] on the title can a moderator fix it cause I can't find it in the tapatalk app?
Sent from my ASUS Transformer Pad TF300TG using Tapatalk 4 Beta

I wrote them with my imei, sn#, and wifi mac address. They replied as below but I still could not unlock my TF300tg
---------- Original Message ----------
From:ASUS TSD
To:[email protected]
Date:2013-07-16 02:32:05
Dear Valued Customer,
Thank you for contacting ASUS Customer Service.
My name is May and it''s my pleasure to help you with your problem.
We apologize for the inconvenience in using our product and thank you for your understanding.
I''m so sorry to trouble you again. For your case, our engineer
has changed the information in our system, so there is no need to trouble you to take your product to our local service center. Hope this informatin can help you and please try to use the unlock device again.
If you have any further questions, comments, or concerns please do not hesitate to let us know. We will be more than happy to assist you.
Wish you have a nice day!
Best regards,
Customer Service Center
ASUSTek Computer Inc.

You can still root though even if you can't unlock. So, root your phone, install xposed, and find the xposed extension for patching that security bug. Sorry I'm on my phone so I can't find links for you.. But you can still patch it.
Sent from my Inspire 4G using xda app-developers app

andrewnelson23 said:
You can still root though even if you can't unlock. So, root your phone, install xposed, and find the xposed extension for patching that security bug. Sorry I'm on my phone so I can't find links for you.. But you can still patch it.
Sent from my Inspire 4G using xda app-developers app
Click to expand...
Click to collapse
That actually solves it, now how can mark this as solved?
Sent from my ASUS Transformer Pad TF300TG using Tapatalk 4 Beta

Related

[Q] How Long Does It Take To Unlock Bootloader?

registered on the asus website and now i'm waiting for the unlock tool to work. how long after registering should it take before i can unlock?
I didn't register at all and unlocking was done in 2 minutes. Just downloaded .apk and run it.
Maybe you have problem with serial/MAC. Check forum.
check which forum? all the posts i've seen about it said you needed to register the device with asus and then wait
I didn't register and mine unlocked fine with the apk
Sent from my ASUS Transformer Pad TF300T using xda premium
hmm... when i run the tool it says unknown error occured which can be a network error, please try again later
Not sure but I'm not the only one that didn't register it's probably a glitch but I don't know why or how
Sent from my SAMSUNG-SGH-I747 using xda premium
http://forum.xda-developers.com/showthread.php?p=35667223
Another thread with more info. Post there.
Sent from the HOXL dimension of S-OFF
Before I registered mine I tried for a week to use the unlock apk without success. After I registered it took one business day and everythnig worked as it should.
why does it take long to unlock bootloader of xperia XA
XXHORSEPOWERXX said:
why does it take long to unlock bootloader of xperia XA
Click to expand...
Click to collapse
Sorry, but you are in the wrong forum! It's Asus Transformer TF300T.

[Q] Should I send in my Infinity?

Hey guys!
Ive bee having these problems with my tablet (lag, slow, etc) and i have done EVERYTHING Cold Boot, Factory Reset and the Firmware updates don't fix anything!
I have contacted ASUS and they said that it was a HARDWARE problem and they gave me a RMA to send it in. Should I send it in? Would they do anything?
Thanks!
Im also new to the forum so thanks!
Yes! If Asus acknowledges a hardware problem and your tab is still under warranty - what have you got to loose??
Your only alternative would be to unlock the bootloader, root and flash a custom rom, loosing your warranty in the process. Plus - if you actually have a hardware problem, no custom rom could fix it.
So send it in and hope for the best!
Sent from my ASUS Transformer Pad TF700T using Tapatalk HD
ASUS
berndblb said:
Yes! If Asus acknowledges a hardware problem and your tab is still under warranty - what have you got to loose??
Your only alternative would be to unlock the bootloader, root and flash a custom rom, loosing your warranty in the process. Plus - if you actually have a hardware problem, no custom rom could fix it.
So send it in and hope for the best!
Sent from my ASUS Transformer Pad TF700T using Tapatalk HD
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Click to collapse
Hey thanks for the reply, I contacted ASUS again, and explained it in depth a little more, and they said it was the motherboard so I am going to send it in and hope for the best!
[Sorry I double posted!]
Definitely send it in. While at the facility, they can run tests on the device and they can refer back to the troubleshooting that was already done with the phone support. If it deemed a bad MB, than it will be replaced. They will figure out the best solution.

Some apps don't run after unlocking

I bought this tab on eBay and it was already unlocked. Now I find that some apps don't run. Examples, tunnel bear, nbc sports, etc.
I know that one unlocked the tab cannot be locked again. However has anyone had similar problem and how did they get over it. I'm currently struggling and am really stuck.
Any help is appreciated.
Sent from my ASUS Transformer Pad TF700T using xda app-developers app
I don't know why those don't work for you, I am unlocked, rooted and ROMed and I downloaded those mentioned and they worked. It doesn't seem like the unlock is the problem.
You should update to the latest CM or CHRomi, is proably an issue with the ROM currently loaded. Or reflash latest stock image of your choice. Lots of guides out.
baardya said:
I bought this tab on eBay and it was already unlocked. Now I find that some apps don't run. Examples, tunnel bear, nbc sports, etc.
I know that one unlocked the tab cannot be locked again. However has anyone had similar problem and how did they get over it. I'm currently struggling and am really stuck.
Any help is appreciated.
Sent from my ASUS Transformer Pad TF700T using xda app-developers app
Click to expand...
Click to collapse
You need to give more information: What rom or firmware version are you running? Which bootloader? Custom or stock recovery?
Find as much specific information as you can and post it. Who knows what that person selling it left you with....
Sent from my ASUS Transformer Pad TF700T using Tapatalk 4

[Q] Unlock Bootloader "there was an unknown error"

So I rooted my device and tried to unlock the bootloader using Asus unlock tool/APK the newest version. But everytime I press "Press here to unlock device" it waits sine seconds and then say "there was an unknown error, possible a connection error please try again later" tried some times and it just wont work? Please help me out
Have been trying to google it but havent really found any help...
steffenbakke said:
So I rooted my device and tried to unlock the bootloader using Asus unlock tool/APK the newest version. But everytime I press "Press here to unlock device" it waits sine seconds and then say "there was an unknown error, possible a connection error please try again later" tried some times and it just wont work? Please help me out
Have been trying to google it but havent really found any help...
Click to expand...
Click to collapse
Funny if I google 'Asus unlock tool unknown error', the first two results point to about a dozen relevant threads here and on the Transformer forums...
Sent from my DROID4 using Tapatalk 2
so yeah..
berndblb said:
Funny if I google asus unlock tool unknown error', the first two results point to about a dozen relevant threads here and on the Transformer forums...
Sent from my DROID4 using Tapatalk 2
Click to expand...
Click to collapse
Revelant yes... But I tried to check the Asus Device tracker as the most of them told u to do, it reconized my tablet as it shoulf do so its not the serial. i tried waiting some days as one of them said u should. I pretty much tried to follow everything I found. And none of it worked.
steffenbakke said:
Revelant yes... But I tried to check the Asus Device tracker as the most of them told u to do, it reconized my tablet as it shoulf do so its not the serial. i tried waiting some days as one of them said u should. I pretty much tried to follow everything I found. And none of it worked.
Click to expand...
Click to collapse
For some people it took 10 tries or more. Don't give up.....
Sent from my ASUS Transformer Pad TF700T using Tapatalk 4
well here we go...
berndblb said:
For some people it took 10 tries or more. Don't give up.....
Sent from my ASUS Transformer Pad TF700T using Tapatalk 4
Click to expand...
Click to collapse
Well Im trying to do it 10 times every hour still no result... But gotta keep trying. Found sine hold threads about it being something with the mac adress/serial that ASUS doesnt have in theyre system. Tried contacting theyre support but no answer yet. And as Im rooted theyre properly not gonna help. ASUS have wrote that RMA would fix it but only in united states/Canada. So not really any help
Still havent got it to work. As I guessed ASUS wouldnt help me. So this is getting nowhere I guess
Sent from my LG-E975 using xda app-developers app
steffenbakke said:
Still havent got it to work. As I guessed ASUS wouldnt help me. So this is getting nowhere I guess
Sent from my LG-E975 using xda app-developers app
Click to expand...
Click to collapse
Sorry to hear that, mate.
Do a search on unlocking and the consumer protection laws of your country. I seem to remember something that people in the EU are much better off than we in the US.
I don't want to get you hopes up, but I dimly remember reading something that you can demand from Asus to make it unlockable because it's your tab and you can do with it whatever you want if you live in the EU.
Maybe our Dutch, German and French members can chime in here?
Good luck.
Sent from my ASUS Transformer Pad TF700T using Tapatalk 4
I read alot of posts saying in Denmark(my country) that the guarentee is only from the seller. And the manufactore doesnt have to do anything to u. Idk... Well I gave up, this is properly my last ASUS tablet I will ever own...
Sent from my LG-E975 using xda app-developers app

Unlocking bootloader

Whenever I try to use the Asus unlocked tool to unlock my device it just says" an unknown error happend" i''ve been searching on this and couldn't find any thing helpful, I tried a tons of times over some weeks, haven't had any luck. Tried to factory reset it for then trying again. Tried to write to Asus ans they said they didn't offer support on this topic. Tried on different networks. So my question is now... Are there any other way than using the Asus tool?
Sent from my LG-E975 using xda app-developers app
Persistence and making yourself a PIA pays off.
Read this:
http://forum.xda-developers.com/showthread.php?t=2685941
Sent from my ASUS Transformer Pad TF700T using Tapatalk
Thanks for the link contacted Asus, it appears the place I brought my tablet from had used it as a demo device and they had actually sent it in to repair before I brought it, and Asus forgot to change the device Id after changing the motherboard... So have to send it in one of the coming days
Sent from my LG-E975 using xda app-developers app
Unlocking Bootloader
Does anybody know of a work around the device unlock tool? Does Odin work? Downgrade to ICS then unlocking the bootloader?
Jerm801 said:
Does anybody know of a work around the device unlock tool? Does Odin work? Downgrade to ICS then unlocking the bootloader?
Click to expand...
Click to collapse
No - you have to use the Asus Unlock tool, there is nothing els (Odin is for Samsung) - what is your objection to it?
sbdags said:
No - you have to use the Asus Unlock tool, there is nothing els (Odin is for Samsung) - what is your objection to it?
Click to expand...
Click to collapse
My objection is that it doesn't work, for me and many others. I wouldn't have an issue if it worked. Just trying to get my device unlocked.
Jerm801 said:
My objection is that it doesn't work, for me and many others. I wouldn't have an issue if it worked. Just trying to get my device unlocked.
Click to expand...
Click to collapse
There are 2 reasons I'm aware of for it to fail:
1. Your firewall/router doesn't allow the port. I have seen people fix it by tethering to their phone, etc
2. Your Mac address is not registered to the mother board serial number in the Asus database. Call them, get on their VIP site and tell them to fix it. Lots of people have had success.
sbdags said:
There are 2 reasons I'm aware of for it to fail:
1. Your firewall/router doesn't allow the port. I have seen people fix it by tethering to their phone, etc
2. Your Mac address is not registered to the mother board serial number in the Asus database. Call them, get on their VIP site and tell them to fix it. Lots of people have had success.
Click to expand...
Click to collapse
Those are great suggestions. I will try them. what is there VIP site? I registered it through the device tracker site, but not sure if thats the same thing. Thank you
Jerm801 said:
Those are great suggestions. I will try them. what is there VIP site? I registered it through the device tracker site, but not sure if thats the same thing. Thank you
Click to expand...
Click to collapse
http://vip.asus.com/onlineregister/memberonreg.aspx
If you contact them, I would not tell them that you want to unlock. Some users have been successful anyway, but some ran into a wall of: We do not support unlocking. Seems to depend on which rep you talk to.
Tell them you can't register for device tracker and can't get OTA updates. And please report back if and how you were successful - or not....
can't unlock the tf700t bootloader
hi, ... sorry for asking again ... i'm not able to unlock my tf700t. i really tried every method i found in this forum ... there should be a method without that unlock tool?! what is asus doing with that unlock tool?! do they send a new bootloader to install?! would it be possible to install an already unlocked and copied bootloader from one tf700t to another?!
here my little history, i was getting my device from amazon 2 years ago, there was also trouble to register this device with asus, but with help of the support i could do the registration. after that i installed all the official updates till 10.6.1.14.10, but getting pissed by the behaviour of the tablet with some pauses and sudden freezes and working again after thinking about whatoever ... so i wanted to try another rom with a hopefully better and smoother behaviour of the tablet. found that nice thing called unlock tool what i should need for unlocking the bootloader. running that tool since half year daily without success! i also opend a lot of support issues by asus, with the last answer "... it should work now, if not please send in the tablet". i can't believe that this should be the only way ...
so tried a lot: downgraded to v10.4.4.18 including full wipe of all data from two years and my little one is not happy about that ... tried v7 of unlock tool, no success! (with no other apps installed) upgraded again to v10.6.14.8, tried with v8 of unlock tool. not working! currently that's my status, plus additionally i rooted the device with motochopper and throw away some of the asus preinstalled crap ... i'm able to find my device via the asus device tracker, the device is registered with asus, but the unlock is impossible ... it freaks me out ...
so is there an option to have the locked bottloader overwritten with root permissions with an unlocked one?! and second where to get that unlocked one?! ...
thanks for an answer!
Welcome to the club!
flhthemi said:
Welcome to the club!
Click to expand...
Click to collapse
Send it into Asus, all good now
Sent from my Galaxy Nexus using XDA Premium 4 mobile app
steffenbakke said:
Send it into Asus, all good now
Sent from my Galaxy Nexus using XDA Premium 4 mobile app
Click to expand...
Click to collapse
What did they do?
berndblb said:
What did they do?
Click to expand...
Click to collapse
Swapped out the motherboard, it appears. It was properly just wrong serial, don't know why they swapped it out completely... Anyways its working
Sent from my Galaxy Nexus using XDA Premium 4 mobile app
I am not alone!
steffenbakke said:
Swapped out the motherboard, it appears. It was properly just wrong serial, don't know why they swapped it out completely... Anyways its working
Sent from my Galaxy Nexus using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Guess I am not alone.
I need help to unlock my Asus t700
I download the unlock app v8
But wen I get to put my gmail password it says wrong password I did the registered device tracker
Sent from my HTC One X using XDA Free mobile app
max1099 said:
I need help to unlock my Asus t700
I download the unlock app v8
But wen I get to put my gmail password it says wrong password I did the registered device tracker
Sent from my HTC One X using XDA Free mobile app
Click to expand...
Click to collapse
I'll take a wild guess and say your password is wrong.....
Sorry.

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