[Q] Should I send in my Infinity? - Asus Transformer TF700

Hey guys!
Ive bee having these problems with my tablet (lag, slow, etc) and i have done EVERYTHING Cold Boot, Factory Reset and the Firmware updates don't fix anything!
I have contacted ASUS and they said that it was a HARDWARE problem and they gave me a RMA to send it in. Should I send it in? Would they do anything?
Thanks!
Im also new to the forum so thanks!

Yes! If Asus acknowledges a hardware problem and your tab is still under warranty - what have you got to loose??
Your only alternative would be to unlock the bootloader, root and flash a custom rom, loosing your warranty in the process. Plus - if you actually have a hardware problem, no custom rom could fix it.
So send it in and hope for the best!
Sent from my ASUS Transformer Pad TF700T using Tapatalk HD

ASUS
berndblb said:
Yes! If Asus acknowledges a hardware problem and your tab is still under warranty - what have you got to loose??
Your only alternative would be to unlock the bootloader, root and flash a custom rom, loosing your warranty in the process. Plus - if you actually have a hardware problem, no custom rom could fix it.
So send it in and hope for the best!
Sent from my ASUS Transformer Pad TF700T using Tapatalk HD
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Click to collapse
Hey thanks for the reply, I contacted ASUS again, and explained it in depth a little more, and they said it was the motherboard so I am going to send it in and hope for the best!
[Sorry I double posted!]

Definitely send it in. While at the facility, they can run tests on the device and they can refer back to the troubleshooting that was already done with the phone support. If it deemed a bad MB, than it will be replaced. They will figure out the best solution.

Related

Firmware update failed

I just purchased this tablet today and quickly rooted it. I've since tried to upgrade my firmware and its failed 3 straight times. It'll reboot and begin the update, then fail midway thru, leaving an android dude with an exclamation mark. Then it boots back up and gives a message that the update failed. If anyone can help me figure this out I'd greatly appreciate it.
Sent from my ASUS Transformer Pad TF300T using Tapatalk 2
Same issue here not really sure what is going on, updated fine for me to .26 but will not update again to .29
tucci999 said:
Same issue here not really sure what is going on, updated fine for me to .26 but will not update again to .29
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Click to collapse
Have you done the build prop tweak? Have You installed any of the themed apps? Have you removed any of the original files in /system?
For me, no, no, and no. All I've done is give it root.
countryteazer said:
For me, no, no, and no. All I've done is give it root.
Click to expand...
Click to collapse
What have you used your root access to do? Sorry for all the questions just trying to figure out what might have affected it.
even though you failed the update does the build version say .26?
TXKSSnapper said:
What have you used your root access to do? Sorry for all the questions just trying to figure out what might have affected it.
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Click to collapse
I don't mind the questions heck I just appreciate the help. With root I've used AdFree and Root Explorer to change the stock email/exchange apk's for the hacked ones to bypass security. Nothing else.
Sent from my ASUS Transformer Pad TF300T using Tapatalk 2
atomicblue said:
even though you failed the update does the build version say .26?
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Click to collapse
My build version says .17
Sent from my ASUS Transformer Pad TF300T using Tapatalk 2
countryteazer said:
I don't mind the questions heck I just appreciate the help. With root I've used AdFree and Root Explorer to change the stock email/exchange apk's for the hacked ones to bypass security. Nothing else.
Sent from my ASUS Transformer Pad TF300T using Tapatalk 2
Click to expand...
Click to collapse
So you did change system apks. That's your problem right there.
So the correct answer for a couple posts above is no, no, and yes.
Thanks, I restored my email/exchange backups but the upgrade continues to fail. I may end up having to return this but I appreciate the help.
Sent from my ASUS Transformer Pad TF300T using Tapatalk 2
Flash the .17 blob (and probably do a factory reset for good measure) and reroot. Don't touch anything else, and do the update. That should get you where you want to be. A lot of hassle, but I think it's the only way. You definitely don't need to return your tablet.
EndlessDissent said:
Flash the .17 blob (and probably do a factory reset for good measure) and reroot. Don't touch anything else, and do the update. That should get you where you want to be. A lot of hassle, but I think it's the only way. You definitely don't need to return your tablet.
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Nevermind---figured it out. Thanks again!
Sent from my ASUS Transformer Pad TF300T using Tapatalk 2
What did u do to figure it out.thanks
I also have the same problem it will be great if u can tell us how you fixed the problem

jellybean update failed...now what

I looked for and found a similar thread but it became too garbled. I downloaded and attempted to install the jb update. The update failed and i can't get another try. When i do the manual update Im told no updates are available. The only thing i remember changing was the build.prop tweaks. Naturally i made a backup of the file first. I've restored the original version of build.prop however, i still cant get the OTA update.
Can someone help me out.
Tia
Marvin
We may be screwed. Aparntly Asus blocks OTA updates after a failed attempt. I have been trying all day with no luck.
Going to call Asus tomorrow and see if they can help me out some.
Sent from my ASUS Transformer Pad TF300T using Tapatalk 2
turdbogls said:
We may be screwed. Aparntly Asus blocks OTA updates after a failed attempt. I have been trying all day with no luck.
Going to call Asus tomorrow and see if they can help me out some.
Click to expand...
Click to collapse
I spoke with Asus support and the asked that I be patient and if it doesnt come again via ota, i will have to manually install it from their website. What I find intesting is that the support person said that it's NOT asus releasing JB, it's Google/Android. This was the second time I had heard that comment.
bflatmajor said:
I spoke with Asus support and the asked that I be patient and if it doesnt come again via ota, i will have to manually install it from their website. What I find intesting is that the support person said that it's NOT asus releasing JB, it's Google/Android. This was the second time I had heard that comment.
Click to expand...
Click to collapse
Sounds like VZW blaming HTC and HTC blaming VZW when update questions are posed to either
i believe you can manually update already as asus posted the file on its servers http://forum.xda-developers.com/showthread.php?p=30516010
Sent from my ASUS Transformer Pad TF300T using xda app-developers app

Unlock Bootloader Asus Updates

I understand that it voids the warranty etc (although it seems asus are better than some at fixing hardware issues on unlocked devices, and my warranty is with amazon anyway...)
What i dont get is the deal with updates. Does unlocking only stop ota updates? or will it prevent me from updating by downloading from the asus site, and doing a manual install?
Thanks for any info, i finally have a sound TF700 (3rd time lucky on RMA) and want to start trying out some of the ROMs!
Do not attempt to in install from Asus website. It will brick your tablet. Check the prime forums. There should be numerous post on this when they first released the unlock tool. Since you don't have nvflash I would advised against being adventurous.
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
ishamm said:
I understand that it voids the warranty etc (although it seems asus are better than some at fixing hardware issues on unlocked devices, and my warranty is with amazon anyway...)
What i dont get is the deal with updates. Does unlocking only stop ota updates? or will it prevent me from updating by downloading from the asus site, and doing a manual install?
Thanks for any info, i finally have a sound TF700 (3rd time lucky on RMA) and want to start trying out some of the ROMs!
Click to expand...
Click to collapse
Only OTAs are affected after unlocking, but you can manually update using the firmware from Asus site. With the firmware from Asus site you can recover your device or update but you can't downgrade to a lower version.
Sent from my ASUS Transformer Pad TF700T using Tapatalk 2
ok so two very conflicting answers XD
i would hope/assume that the second is true, but if anyone else could shed some light it'd be great :good:
Pretoriano80 said:
Only OTAs are affected after unlocking, but you can manually update using the firmware from Asus site. With the firmware from Asus site you can recover your device or update but you can't downgrade to a lower version.
Sent from my ASUS Transformer Pad TF700T using Tapatalk 2
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This guy is right.
Sent from my ASUS Transformer Pad TF700T using XDA Premium HD app
crystalstylez said:
Do not attempt to in install from Asus website. It will brick your tablet. Check the prime forums. There should be numerous post on this when they first released the unlock tool. Since you don't have nvflash I would advised against being adventurous.
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
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Click to collapse
This is absolutely untrue. Many of us that unlocked before the .26 update as well as some that have soft-bricked after flashing a CM10 pre-alpha were able to use the official updates and firmwares to get patched or back in working order.
^ This.
But I believe it re-flashed the recovery back to stock for some? (so better use those re-made zips with blobs posted here if on TWRP or other custom recovery or be prepared to do some re-flashing - just choose the most comfortable option)
urrlyx said:
This is absolutely untrue. Many of us that unlocked before the .26 update as well as some that have soft-bricked after flashing a CM10 pre-alpha were able to use the official updates and firmwares to get patched or back in working order.
Click to expand...
Click to collapse
I'm just going off of this in the dos and don't section of the prime. I guess it has worked for others.
DON'T
Once you unlocked the prime and installed CWM,*do NOT*try to install a super blob from ASUS (that is a blob file from one of the 'full' updates from their site)It seems that doing so*totally bricks your Prime*with no chance of recovery... (happened at least twice so far)
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Click to collapse
I believe some have flashed the official update using TWRP (don't have time to search for posts atm) and I know for a fact that you can manually do it by writing the blob to the staging partition with dd. Maybe CWM on the Prime has a bug with regard to official blobs?
Sent from my ASUS Transformer Pad TF700T using Xparent Blue Tapatalk 2
As far as I know only the OTAs are affected, but why would you unlock if you were only interested in ASUS' branded firmwares anyway? The whole idea of unlocking is to enable installing custom ROMs! I sincerely do not mean to be rude, but I am going to direct: if you would, in any way, shape or form, be inconvenienced/scared/depressed/frightened/saddened to lose the functionality of updating from ASUS' repository, well, news flash: don't unlock at all. ; )

Unlocking/Rooting with current JB firmware?

Is there a way to Unlock or Root the TF700 with the current JB firmware? My TF700 came stock with JB, and it seems like Asus took down the links to the ICS firmware on their support site.
As others have said in various threads, you can be on JB and unlock no problem. It says ICS only but Asus are just lazy and haven't updated their site. I unlocked on JB and everything is fine.
Sent from my ASUS Transformer Pad TF700T using XDA Premium HD app.
So after that i'll be able to root it no problem?
Correct. I just did it last night and everything worked fine. Unlocked and rooted on latest 4.1.1 JB!
Sent from my ASUS Transformer Pad TF700T using xda premium
New TF700 owner here.
Curious to getting root w/o unlocking it? I looked at some other threads and only talk about keeping root while upgrading etc.
So far loving this tablet, the dock makes it 100x more useful when you need it.
Trigster said:
New TF700 owner here.
Curious to getting root w/o unlocking it? I looked at some other threads and only talk about keeping root while upgrading etc.
So far loving this tablet, the dock makes it 100x more useful when you need it.
Click to expand...
Click to collapse
As far as I know, the only way to root it without unlocking the bootloader is if you have ICS and just use the debugfs command program, as far as rooting with JB I know you have to have the bootloader unlocked. In all honesty I don't mind taking the risk of unlocking my bootloader because I have Geek Squad Protection on my tablet and can just get a new one for free.
HELP ROOT
ffd173 said:
Correct. I just did it last night and everything worked fine. Unlocked and rooted on latest 4.1.1 JB!
Sent from my ASUS Transformer Pad TF700T using xda premium
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Click to collapse
HI,i got my infinity unlocked but can't seem to find the right instructions on how to rooted,im on JB 4.1.1,i tried InfinityRoot but it fails,please help me.
burnaccess said:
HI,i got my infinity unlocked but can't seem to find the right instructions on how to rooted,im on JB 4.1.1,i tried InfinityRoot but it fails,please help me.
Click to expand...
Click to collapse
This thread should help you out:
http://forum.xda-developers.com/showthread.php?t=1938129
You should use TWRP 2.3.1 instead of 2.2.2.3, which he reccommends, though. They have fixed the issues he talks about.
burnaccess said:
HI,i got my infinity unlocked but can't seem to find the right instructions on how to rooted,im on JB 4.1.1,i tried InfinityRoot but it fails,please help me.
Click to expand...
Click to collapse
Just follow this instruction but use the latest twrp version 2.3.1 instead:
http://goo.im/devs/s0updev/goomanager
http://forum.xda-developers.com/showthread.php?p=32825557
I'm wanting to take the plunge myself - but do you have to use the Asus unlocker tool or is there a way around that? I'm too late to get SquareTrade I think. Too late, and too poor LOL. I just have that nagging feeling that as soon as I do the thing will bork on me.
Edit: Sorry...I just read that you can't unlock without the ASUS tool, and it's a damn shame. I want so bad to rant right now but I won't.
I think I'm still going to unlock though.
The only way I could find to root was to install CWM recovery first, and then install the CWM SuperUser app. I replaced CWM with TWRP when all was said and done. Both are now touch interfaces making things so much less laborious. The links for doing so are all around the web and these forums. I had my frustrations but in the end it was easier than I thought it would be. I'm happy I took the plunge. I believe a lot of my frustrations were from ASUS' horrible implementation of Android. My benchmarks are now 6300+ on Quadrant with 2D GPU rendering on. I know benchmarks aren't everything but, you won't be sorry if you're giving up some kind of warranty to get the device you paid premium dollar for.

[Q] Brick

Hi , my tf700 is bricked, there is no way to unbrick it?
i cant get to recovery, only apx and i don't know what is nvflash backup.
I don't think there is a way you could unbrick it (except for a MB replacement!)
We on the tf300t forum are also having this problem when flashing something wrong! APX mode is pretty much worthless!
Sent from my TF300T using xda app-developers app
noahvt said:
I don't think there is a way you could unbrick it (except for a MB replacement!)
We on the tf300t forum are also having this problem when flashing something wrong! APX mode is pretty much worthless!
Sent from my TF300T using xda app-developers app
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Ok, do you know where can I buy a new motherboard (mb), how much it going to cost and how to replace it?
JusTeN_ said:
Ok, do you know where can I buy a new motherboard (mb), how much it going to cost and how to replace it?
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You can't buy a motherboard yourself you have to send it to ASUS and let it be replaced! the price: depending on how big your storage is!: around the same price as buying a new tablet! so you are better of by buying a new tablet
Sent from my Transformer Pad TF300T using Tapatalk 4 Beta
noahvt said:
You can't buy a motherboard yourself you have to send it to ASUS and let it be replaced! the price: depending on how big your storage is!: around the same price as buying a new tablet! so you are better of by buying a new tablet
Sent from my Transformer Pad TF300T using Tapatalk 4 Beta
Click to expand...
Click to collapse
Out of curiosity, I just wander if Asus actually replaces the Motherboard because there is nothing wrong with the motherboard except a screw up bootloader. You can JTAG or hardwire the EPROM and flash it with a good binary file.
LetMeKnow said:
Out of curiosity, I just wander if Asus actually replaces the Motherboard because there is nothing wrong with the motherboard except a screw up bootloader. You can JTAG or hardwire the EPROM and flash it with a good binary file.
Click to expand...
Click to collapse
You can JTAG or hardwire the EPROM and flash it with a good binary file.
what its means?
i should take it to asus or fix it by myself?
JusTeN_ said:
You can JTAG or hardwire the EPROM and flash it with a good binary file.
what its means?
i should take it to asus or fix it by myself?
Click to expand...
Click to collapse
What I wrote above is more of a question rather than answer for you. Hopefully, some experienced user see it and have a solution for you. With this method, you need to have a knowledge of both software and hardware of your device in order to save it. The first technical problem is where can you find a working bootloader binary file so that you can serial proggram it back into your rom. I would recommend that you take your device to a local computer shop to see if they can fix it for you with a lower cost. You can also search on ebay to see if anyone sell a working rom for your device so that you can replace it by yourself. Good luck.
noahvt said:
You can't buy a motherboard yourself you have to send it to ASUS and let it be replaced! the price: depending on how big your storage is!: around the same price as buying a new tablet! so you are better of by buying a new tablet
Sent from my Transformer Pad TF300T using Tapatalk 4 Beta
Click to expand...
Click to collapse
Damn
i've got 32GB, it will cost a lot in an private place too?
how much it gonna cost?
50 dollars or 500 dollars?

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