Alcatel One Touch M'Pop Touchscreen problems - General Questions and Answers

This thread is for acknowledgement or if maybe anybody has an answer about this drawback i will appreciate it.
Ref. 5020A.
Running Jelly Bean 4.1.1 (Stock from Claro Colombia).
Kernel Version 3.4.0.
I got this alcatel like 1 week ago and im having this kind of issues that when the phone is laying down in a flat surface, the touchscreen (sometimes) doesnt response, i just have to poke it like crazy till it goes on and i'm pretty sure this is nothing normal at all, if do anybody have any information about this, or if do anybody have any webpage to downgrade this boy to ICS (that maybe it could be OS problems).
Once again thank you for reading me, i do really appreciate your help.

I am sure that this is not normal behavior for the fone. I have never encountered this problem with mine. You should have it checked at your nearest service center as it may be a screen problem.
Sent from my rooted ALCATEL ONE TOUCH 5020A

Related

HTC Flashed my Desire, now it randomly resets, what do I do?

I lost my HTC Desire 2 weeks because the screen coating was messed up, when I got it back, it turned out that they didn't even fix the coating!
So I sent it back again to the repair service of HTC.
Screen looks all good now, and I even noticed they updated my android version to version 2.2!
The weird part is, my phone resets every few minutes, it doesn't matter if my 3G is on or off!
I hope you can imagine how frustrating this is, first lose your phone for 4 weeks, finally get it back and notice the software being flashed wrong, well at least that is what I think
I searched up google on this problem, and they said the problem got fixed when they sent the phone back to HTC to re-flash the phone, problem is, I really don't feel like waiting another 2 weeks just to use my phone!
I got the idea to just install a custom ROM on my Desire, but I don't even know if there is a decent one that has Android 2.2 AND HTC Sense interface.
Does anyone know if these are available? I would also like to know what you would do in my case, maybe it's just better to send it and have it fixed and all, but if I can do it myself, why not?
Greetings from Nick,
The Netherlands

[Q] Softkey Issue

Hey guys,
I tried looking for this issue but I can't seem to find it, I doubt I'm not the only one (I hope I'm not the only one...)
I've been flashing roms for a while now, fiddling with different settings/kernels/etc. and then all of a sudden I'm having issues with my Softkeys. I'll be using the phone and then they just go blank. What also happens is that the Search key gets held down (by a ghost, it seems) and it opens up the voice search option. I've also seen my Back button flicker as if it's being pressed repeatedly.
Right now I'm on CodeName Android 1.4 but I've tried 1.6, CM9 and it seems to be the same issue. I'm assuming that since this is consistant accross all ROMs that it's a hardware issue (I could be wrong) but I'm wondering if this has happened before and if there's a way to fix it.
Thanks gents
Hi friend,
The same happened to me once. It was very weird. I panicked, and locked the phone. Then when I unlocked it everything was as before. It must be some kind of a glitch, coming from CM9 built roms (almost all roms that are around). Try doing a totally clean install with a popular rom and see how it goes.
Now I remember that the same happened once again, when I got a drop of water on my screen, as the touchscreen seems to detect water as a form of touching and then all sort of weird things happened. Hope its a rom issue, not a Touchscreen failure.
Thanks man,
I'm really hoping it's not a hardware issue either as I'm not sure what the process is in terms of sending my phone in for repairs.
I'll try a clean wipe and install tonight and see how it goes.
Thanks again
Update: Alright so I ended up calling Samsung because I had come to the conclusion that it was a hardware issue because every ROM I flashed I had the same damn issue.
I got the ok to send in my phone and all that, I went to return my phone to Stock and when I installed the OEM operating system everything was okay... I seriously doubt that every ROM I downloaded was bugged.
I'm thinking it's just a general glitch or is it possible that 1 ROM I downloaded was bugged and everyone after that inherited the same problem? I don't know...

[Q] Lags after upgrade.

Hii Devs
I got an Alcatel OT X'POP running jb 4.1.1 with dual sim.
Recently I made an upgrade using ONE TOUCH UPGRADE S. Everything went fine until I discovered that my android got some randoms lags now and then. They are just random. some happens while chatting, exploring, others while playing etc..
So I'm trying to look for a Backup stock rom to flash.
Will that fix my lags ?
If so, where to find ? Because I don't have any, and I've been searching for like 2 days. Found one, "http://forum.xda-developers.com/showthread.php?t=2284347&page=28 " but it said to have a blacklight problem. If they aren't any, is there a fix for that blacklight?
Hope I get an answer soon, because its really annoying especially i went through all possible tweaks and in vain.
Thanks in advance.

[Q] HELP! touchscreen issues

hi everyone - not a new issue, but seems like most ppls phone has this figured out now after 44s.
Getting ghost touches and very slow/laggy scroll/swipe response...basically have to press and drag the finger to get anything working.
Currently running stock CM11s 44s with a locked bootloader, completely flashed back to stock using the zip file from cyanogens website. but i have tried CM, Omni, paranoid, and have tried diff kernels including franco, but it doesnt seem to wanna work.
here is a link to my screencast - kinda hard to see but i tried to record what happns when i imitate typing.
https://drive.google.com/file/d/0B1quWiDbFcajdkdTaGhwZzc4M1k/view?usp=sharing
any help would be appreciated! i have seen other posts on this, but nothing seems to be working! what am i missing!?!? :crying:
I have seen other people complain about this and it seems to be a bug, there is no fix at the moment. Wipe the screen clean with a microfiber/lint free cloth while the phone is off. If you think it's hardware damage then use your warranty and send it in.
hmm. I have contacted one plus and have submitted a ticket a while ago, but they are extremely slow in responding. its been over 20days now. Since the touchscreen works fine for the first 15 20mins, i thought it would be a software issue that i could somehow fix....
There will be a new Touchscreen firmware soon
nice!! where did u hear/read this? any ideas when?
hassan3216 said:
nice!! where did u hear/read this? any ideas when?
Click to expand...
Click to collapse
it's a known problem. I have it too. I don't think a firmware update is going to fix it.
http://gadgets.ndtv.com/mobiles/new...defect-affecting-touchscreen-digitiser-625211
https://forums.oneplus.net/threads/touch-screen-issues-were-listening.186829/

[Q][H]Touchscreen issue

Hi All,
During the last couple of weeks, with different ROMs I've been experiencing some touch screen issues. I feel like there is a 0.5s delay/lag on the touches which makes using the phone annoying. I can barely type and touches are not really accurate.
Not sure if there is any good app for testing the touchscreen, but I tried one (Test Touch) and as far as I can see, touches are not registered or are intermittently registered when fast touching the screen. (See Video). When I slowly drag the finger, a continuous line is traced.
I couldn't find anyone else having the same issue hence I'm posting this. Thanks for the help.
Current ROM: Temasek's UNOFFICIAL Build, 10.1, CM 12.1 .
Stock kernel.
Edit: Ram use is always lower than 50% and CPU usage is low.
Nikouy said:
Hi All,
During the last couple of weeks, with different ROMs I've been experiencing some touch screen issues. I feel like there is a 0.5s delay/lag on the touches which makes using the phone annoying. I can barely type and touches are not really accurate.
Not sure if there is any good app for testing the touchscreen, but I tried one (Test Touch) and as far as I can see, touches are not registered or are intermittently registered when fast touching the screen. (See Video). When I slowly drag the finger, a continuous line is traced.
I couldn't find anyone else having the same issue hence I'm posting this. Thanks for the help.
Current ROM: Temasek's UNOFFICIAL Build, 10.1, CM 12.1 .
Stock kernel.
Edit: Ram use is always lower than 50% and CPU usage is low.
Click to expand...
Click to collapse
You're not the only one- I opened a thread about this. Seems as something happened as people updated to android 5.x as did with me.
Hopefully someone can figure something out!
Seems more like an input lag- like you mentioned. Really annoying and makes it hard to type fast or use swype function.
You_got_owned123 said:
You're not the only one- I opened a thread about this. Seems as something happened as people updated to android 5.x as did with me.
Hopefully someone can figure something out!
Seems more like an input lag- like you mentioned. Really annoying and makes it hard to type fast or use swype function.
Click to expand...
Click to collapse
I've been having this issue too! I thought it was the ROM, but I am on my second one now with the same touch lag . I didn't have the issue in 5.0, though. I might consider downgrading and hope that that fixes my issue. Any help on this would be much appreciated
guih said:
I've been having this issue too! I thought it was the ROM, but I am on my second one now with the same touch lag . I didn't have the issue in 5.0, though. I might consider downgrading and hope that that fixes my issue. Any help on this would be much appreciated
Click to expand...
Click to collapse
Happy to know I am not the only one having this issue , good that we are on the same boat.
I'm travelling in a few days and can't go abroad with the phone in this "working" conditions so I will have to downgrade for sure. Any 5.0 ROM to recommend? A solution for 5.1 would be better
haha I was on Blisspop for a long time before moving to 5.1, it's a fantastic ROM!
guih said:
haha I was on Blisspop for a long time before moving to 5.1, it's a fantastic ROM!
Click to expand...
Click to collapse
I flashed Slim ROM, touches delay improved a bit but I was experiencing some lag on the hardware keys.
I just flashed last bacon firmware (from April 09) and RobbieL811 ROM and seems to be running smoothly, I wonder if it was a firmware issue. Thoughts?
Right, I have the same bloody problem, and I'm seriously thinking of going back to kit kat. What the hell happened, it worked perfectly. Does everybody have an unlocked bootloader? COS12 worked ok, lagged when hot, only after I unlocked the bootloader did it all go to ****. I just hope it'll go back to normal on KK and it isn't a permanent thing now..
Infinityyy said:
Right, I have the same bloody problem, and I'm seriously thinking of going back to kit kat. What the hell happened, it worked perfectly. Does everybody have an unlocked bootloader? COS12 worked ok, lagged when hot, only after I unlocked the bootloader did it all go to ****. I just hope it'll go back to normal on KK and it isn't a permanent thing now..
Click to expand...
Click to collapse
I have an unlocked bootloader and have moved from 11S to 12S and find its a lot better. I've seen people say they find the update better and some who have issues but your boot loader shouldnt really come into it. How did you update, what did you do since unlocking your bootloader?
gsmyth said:
I have an unlocked bootloader and have moved from 11S to 12S and find its a lot better. I've seen people say they find the update better and some who have issues but your boot loader shouldnt really come into it. How did you update, what did you do since unlocking your bootloader?
Click to expand...
Click to collapse
Went with COS12 for a while, then tried a 5.1 rom and it started going down from there. COS12 lagged a lot when the phone was charging, it got very hot for a while, and then cooled down. I don't know why touchscreen issues started happening, it worked ok for some time after installing 5.1, then for instance the settings app started scrolling slowly, the notification panel as well, some touches stopped being registered.. It's a weird issue, because it's not lagging, like skipping or so, but mostly it feels like the phone is in slow motion.
guih said:
I've been having this issue too! I thought it was the ROM, but I am on my second one now with the same touch lag . I didn't have the issue in 5.0, though. I might consider downgrading and hope that that fixes my issue. Any help on this would be much appreciated
Click to expand...
Click to collapse
Infinityyy said:
Went with COS12 for a while, then tried a 5.1 rom and it started going down from there. COS12 lagged a lot when the phone was charging, it got very hot for a while, and then cooled down. I don't know why touchscreen issues started happening, it worked ok for some time after installing 5.1, then for instance the settings app started scrolling slowly, the notification panel as well, some touches stopped being registered.. It's a weird issue, because it's not lagging, like skipping or so, but mostly it feels like the phone is in slow motion.
Click to expand...
Click to collapse
Same happens to mine.
I flashed 3 different ROMs today, 5.1 and 5.0, it was working fine for a few hours with one of them but after that It started with serious problems, to the point of nearly not registering any touch. After a reboot it improved a bit but it makes the phone unusable. I'm flying abroad in less than 12hrs and really need the phone.
Flashing a stock ROM or going to kit kat are the only options I see now.
Edit: Here I found some useful post, they state it's hardware not software.
Nikouy said:
Same happens to mine.
I flashed 3 different ROMs today, 5.1 and 5.0, it was working fine for a few hours with one of them but after that It started with serious problems, to the point of nearly not registering any touch. After a reboot it improved a bit but it makes the phone unusable. I'm flying abroad in less than 12hrs and really need the phone.
Flashing a stock ROM or going to kit kat are the only options I see now.
Edit: Here I found some useful post, they state it's hardware not software.
Click to expand...
Click to collapse
we're not alone man, multiple threads are popping up with people suffering from similar issues, including on reddit: http://www.reddit.com/r/oneplus/comments/33ky0u/open_post_to_oneplus_with_all_our_love_and/
I am having the same severe issues as well.
The nightmare begun after the 05Q update.
Ever since that update, no matter what I've tried, the touch problem is here.
I've tried numerous Roms + kernels combinations with no use.
OP support was trying twice to reset my phone to full factory reset to both Oxygen & CM11s with no use.
That is so frustrating.
i have the same problem, but only when i go outside and the weather is nice

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