[Q] Black Screen/Loose Cable? - AT&T, Rogers HTC One X, Telstra One XL

Apparently my phone is deciding to freak out ever since I have decided to upgrade to a Nexus 5 when/if it comes out in Oct. I did my forum search/homework and found that by pushing the left side of the display about mid way the screen would come back on. Given the right amount of pressure and duration the screen will stay on. So I thought it was just a loose cable and decided to be brave and open it up and reseat the cable.
I amazingly was able to open up the housing without breaking anything... a first for me. I located the cable about half way down the left side and did what I thought was reseating it. I popped the display/board back into the back housing and snapped it down. Well it turns out that if I snap down the right side and the bottom but leave the left side unsnapped everything works without a hitch. As soon as I snap down the left side the screen goes black and I have to do the pressure on the left side of the screen thing to get the display working.
Does this sound familiar to anyone? I'm not adverse to opening the case up again but I don't know what exactly I should do once I have it open now that reseating the cable didn't work. Is it possible that a bit of felt or something on top of the cable would work to get enough pressure on it? Should I blow the whole thing out with compressed air in case there is dust or grime in the connector? Seriously, I am open to suggestions.

newbk said:
Apparently my phone is deciding to freak out ever since I have decided to upgrade to a Nexus 5 when/if it comes out in Oct. I did my forum search/homework and found that by pushing the left side of the display about mid way the screen would come back on. Given the right amount of pressure and duration the screen will stay on. So I thought it was just a loose cable and decided to be brave and open it up and reseat the cable.
I amazingly was able to open up the housing without breaking anything... a first for me. I located the cable about half way down the left side and did what I thought was reseating it. I popped the display/board back into the back housing and snapped it down. Well it turns out that if I snap down the right side and the bottom but leave the left side unsnapped everything works without a hitch. As soon as I snap down the left side the screen goes black and I have to do the pressure on the left side of the screen thing to get the display working.
Does this sound familiar to anyone? I'm not adverse to opening the case up again but I don't know what exactly I should do once I have it open now that reseating the cable didn't work. Is it possible that a bit of felt or something on top of the cable would work to get enough pressure on it? Should I blow the whole thing out with compressed air in case there is dust or grime in the connector? Seriously, I am open to suggestions.
Click to expand...
Click to collapse
The issue is most likely with the flex cable itself and not the connector. a rip or a weakspot. One person managed to get it working by unfolding the cable. If you're able, you could try replacing the flex cable.

newbk said:
Apparently my phone is deciding to freak out ever since I have decided to upgrade to a Nexus 5 when/if it comes out in Oct. I did my forum search/homework and found that by pushing the left side of the display about mid way the screen would come back on. Given the right amount of pressure and duration the screen will stay on. So I thought it was just a loose cable and decided to be brave and open it up and reseat the cable.
I amazingly was able to open up the housing without breaking anything... a first for me. I located the cable about half way down the left side and did what I thought was reseating it. I popped the display/board back into the back housing and snapped it down. Well it turns out that if I snap down the right side and the bottom but leave the left side unsnapped everything works without a hitch. As soon as I snap down the left side the screen goes black and I have to do the pressure on the left side of the screen thing to get the display working.
Does this sound familiar to anyone? I'm not adverse to opening the case up again but I don't know what exactly I should do once I have it open now that reseating the cable didn't work. Is it possible that a bit of felt or something on top of the cable would work to get enough pressure on it? Should I blow the whole thing out with compressed air in case there is dust or grime in the connector? Seriously, I am open to suggestions.
Click to expand...
Click to collapse
I had the same exact issue. The cable is supposed to be bent like that, but if you unbend it, the display comes on. Unfortunately doing that caused my cable to short and the phone caught on fire.. I had to buy a nexus 4 (only $400, happy with it) instead of repairing the hox for $250+
http://forum.xda-developers.com/showthread.php?t=2144099
Sent from my Nexus 4

mirGantrophy said:
I had the same exact issue. The cable is supposed to be bent like that, but if you unbend it, the display comes on. Unfortunately doing that caused my cable to short and the phone caught on fire.. I had to buy a nexus 4 (only $400, happy with it) instead of repairing the hox for $250+
http://forum.xda-developers.com/showthread.php?t=2144099
Sent from my Nexus 4
Click to expand...
Click to collapse
Yah I think 10-20$ on a flex cable is worth the risk compared to 400 for a new phone though..

Thanks for the info! Sounds like I'm toasted. It sucks because I babied the hell out of this phone. No drops, no moisture, always in a case with a screen protector. On the other hand I beat the hell out of my old LG Optimus S. Dropped that thing more times than I can remember and its still going strong as my dedicated car MP3 player. Go figure.
I may pick up a Galaxy 3 on craigslist for $250 and then sell it when the new Nexus comes out. I should be able to sell it for $250 and thus not lose any money. Still rather have the HOX screen than the crap Galaxy screen though.

exad said:
Yah I think 10-20$ on a flex cable is worth the risk compared to 400 for a new phone though..
Click to expand...
Click to collapse
Wait... thats all a flex cable goes for? What would I have to do? It looks like the cable connects at the left side and then it goes under the battery that has some sort of adhesive so I didn't follow it.

exad said:
Yah I think 10-20$ on a flex cable is worth the risk compared to 400 for a new phone though..
Click to expand...
Click to collapse
The cable is connected to a whole different circuit isn't it? Either way my cable shorted and fried the phone. So I had to buy a nexus
Sent from my Nexus 4

Well, if it requires more than a simple unplug and plug back in it may not be for me. Heck it was a minor miracle to get the back plate off and put back on without a mushroom cloud.
That said, craigslist may have an answer. S3 for $250 or s4 for $300. If they actually go through with the sales I may buy both and resell the one I can live without. Then I could try my hand at fixing this thing and sell the other. Silver lining and all that...
Sent from my One X

newbk said:
Well, if it requires more than a simple unplug and plug back in it may not be for me. Heck it was a minor miracle to get the back plate off and put back on without a mushroom cloud.
That said, craigslist may have an answer. S3 for $250 or s4 for $300. If they actually go through with the sales I may buy both and resell the one I can live without. Then I could try my hand at fixing this thing and sell the other. Silver lining and all that...
Sent from my One X
Click to expand...
Click to collapse
Yeah replacing the flex cable would be more difficult

Well, the the supposed s4 turned into the seller trying to pass off an s3 as an s4. The s3 was busted all to hell. So I am thinking that I may try my hand at a HOX repair.
Would I be replacing the whole LCD or just the ribbon? I did some looking around and I couldn't really find a One XL lcd flex cable. Found a bunch for My Touch and other phones though which is quite helpful.

LCD would be easier but you'll want to get one with the exact same color flex cable as you have now to make life easier on yourself because there are 3 different screens for the onexl.
Sent from my One X using xda app-developers app

exad said:
LCD would be easier but you'll want to get one with the exact same color flex cable as you have now to make life easier on yourself because there are 3 different screens for the onexl.
Sent from my One X using xda app-developers app
Click to expand...
Click to collapse
Full LCD is about $80+ right? Could you point me in the direction of the cheaper alternative? Also, if you would, what would it take to replace just the cable?

No i cant because I don't know which of the 3 LCDs you have. Also 80 is around what you should expect to pay. Don't go too cheap or you'll have yourself a cheaply made LCD that burns out after 2 months.
Ive never done this for this phone before but i imagine Replacing the flex cable involves heating the cable on the LCD end using a heat gun to soften the glue and then carefully removing the cable on the LCD end then heating the new cable to get it to attach to the LCD and then solidifying with a glue gun. Once it's all dried in place you can snap in the connector on the other end to the board.
If anyone else wants to add to this feel free.
Sent from my One X using xda app-developers app

newbk said:
Full LCD is about $80+ right? Could you point me in the direction of the cheaper alternative? Also, if you would, what would it take to replace just the cable?
Click to expand...
Click to collapse
Better off buying a new one
Sent from my HTC One XL using xda premium

31ken31 said:
Better off buying a new one
Sent from my HTC One XL using xda premium
Click to expand...
Click to collapse
Yeah if I'm putting 80+ on a maybe solution ... Even more maybe given my technical abilities... I'll try and limp along with this phone until I either find something good on craigslist or until I can get my hands on a Nexus 5. The moto x seems to be a bit of a disappointment hardware wise so yeah.. Nexus 5...
Sent from my One X

newbk said:
Yeah if I'm putting 80+ on a maybe solution ... Even more maybe given my technical abilities... I'll try and limp along with this phone until I either find something good on craigslist or until I can get my hands on a Nexus 5. The moto x seems to be a bit of a disappointment hardware wise so yeah.. Nexus 5...
Sent from my One X
Click to expand...
Click to collapse
If you decide you don't wanna fix it send me a pm I have a bricked white one I'm sure the screen works on. Might be interested in taking it off your hands
Sent from my HTC One XL using xda premium

31ken31 said:
If you decide you don't wanna fix it send me a pm I have a bricked white one I'm sure the screen works on. Might be interested in taking it off your hands
Sent from my HTC One XL using xda premium
Click to expand...
Click to collapse
I dont know if you'll want it to be honest. Even though I've taken mighty fine care of it I just realized that the speaker doesn't work. The earpiece works but the speaker on the back doesn't. Bugger. Well I figure I've saved roughly $250 by using straight talk... so I guess spending for a new phone isn't thaaat bad

Dead HoX... RIP
Welp... the phone died. No worky none. It doesn't even turn on anymore. So I broke down and bought an Optimus G for $225. Not exactly a steal but it should work until something better comes along and I can resell it.
I will miss my HoX. It was a good phone and the dev community was fantastic. It and this forum will be missed.

I need help. Plz look on YouTube and search marknoll79. Titled black screen HTC one x. Let me know if this is what u all went through
Sent from my Desire HD using Tapatalk
---------- Post added at 01:08 AM ---------- Previous post was at 01:08 AM ----------
newbk said:
Apparently my phone is deciding to freak out ever since I have decided to upgrade to a Nexus 5 when/if it comes out in Oct. I did my forum search/homework and found that by pushing the left side of the display about mid way the screen would come back on. Given the right amount of pressure and duration the screen will stay on. So I thought it was just a loose cable and decided to be brave and open it up and reseat the cable.
I amazingly was able to open up the housing without breaking anything... a first for me. I located the cable about half way down the left side and did what I thought was reseating it. I popped the display/board back into the back housing and snapped it down. Well it turns out that if I snap down the right side and the bottom but leave the left side unsnapped everything works without a hitch. As soon as I snap down the left side the screen goes black and I have to do the pressure on the left side of the screen thing to get the display working.
Does this sound familiar to anyone? I'm not adverse to opening the case up again but I don't know what exactly I should do once I have it open now that reseating the cable didn't work. Is it possible that a bit of felt or something on top of the cable would work to get enough pressure on it? Should I blow the whole thing out with compressed air in case there is dust or grime in the connector? Seriously, I am open to suggestions.
Click to expand...
Click to collapse
Yes. This happened to me as well
Sent from my Desire HD using Tapatalk

marknoll said:
I need help. Plz look on YouTube and search marknoll79. Titled black screen HTC one x. Let me know if this is what u all went through
Sent from my Desire HD using Tapatalk
Click to expand...
Click to collapse
I thought we established that you're experiencing a hardware problem, I'm not sure what you're hoping to get out of continuing to post about it?
Sent from my Evita

Related

screen loose ?

hi everyone, i have a quick question.
i noticed yesterday that my screen was starting to come loose on the top corner of my phone, i could push it back in and within 10 min it was back out. (this also happened on my htc inspire)
i returned the phone to at&t and my new one is more solid but i do notice that it does push in the bezel a tiny bit also on all corners and sides.
do i have another bad phone? is anyone else seeing this with there phone?
thx for the help
it flexes a bit with light pressure, but if the problem is severe or impedes the use of the phone, then return/exchange it.
my first phone was fine at first but then the right corner popped out about a 16th of an inch from the back case and the other side was fine. the phone was still fine to use though.
i am wondering if the tiny bit of flex around the edge is normal or if mine will eventually work loose again.
Mine is a bit creaky around the top and bottom but I dont think it is worth taking back for
I exchanged my first HOX because of this. It started in one corner and then quickly spread to three.
Sent from my HTC One X using xda premium
_MetalHead_ said:
I exchanged my first HOX because of this. It started in one corner and then quickly spread to three.
Sent from my HTC One X using xda premium
Click to expand...
Click to collapse
how is the new one does the screen push in at all around the edges? my new one does slightly also do you mind letting me know what rev the build is. min is rev.2 on my box label.
thx
New one is rock solid. That rev2 is most likely just the packaging. The different hardware versions are HT23, HT24, etc... Mine is an HT24.
Sent from my HTC One X using xda premium
My HT 24 creaks a bit on the bottom, but I'm not going to worry about it.
gunnyman said:
My HT 24 creaks a bit on the bottom, but I'm not going to worry about it.
Click to expand...
Click to collapse
Same. I don't press hard enough for it to be an issue really.
Sent from my HTC One X using xda premium
Interesting, I just did a warranty exchange for the bottom of the screen popping away from the casing.
Sent from my HTC One X using Tapatalk 2
Ironically, this is how you take the phone apart.
gunnyman said:
Ironically, this is how you take the phone apart.
Click to expand...
Click to collapse
the screen is coming off the black metal bezel, don't you remove the bezel and screen as one piece when removing the back casing?
i guess if it does happen again i can just peel off the screen and glue it back down to the metal casing.
plastik46 said:
the screen is coming off the black metal bezel, don't you remove the bezel and screen as one piece when removing the back casing?
i guess if it does happen again i can just peel off the screen and glue it back down to the metal casing.
Click to expand...
Click to collapse
The one X is taken apart by popping the entire device out of the unibody plastic The screen is actually screwed down onto the phone
http://www.techrepublic.com/blog/cr...rnal-design-that-isnt-diy-repair-friendly/594
gunnyman said:
Ironically, this is how you take the phone apart.
Click to expand...
Click to collapse
If only I knew then what I know now...
You really wouldn't want to put glue on your phone .. I would make at&t take it back and give you a replacement
Sent from my Wcx infused HOX
_MetalHead_ said:
If only I knew then what I know now...
Click to expand...
Click to collapse
RIP Clicky...
gunnyman said:
The one X is taken apart by popping the entire device out of the unibody plastic The screen is actually screwed down onto the phone
http://www.techrepublic.com/blog/cr...rnal-design-that-isnt-diy-repair-friendly/594
Click to expand...
Click to collapse
actually the glass and the lcd are glued to the metal casing inside. the mainboards are screwed to the other side of the metal casing. as seen in the video.
http://www.youtube.com/watch?v=ceHw6mezG60
robertmoore208 said:
You really wouldn't want to put glue on your phone .. I would make at&t take it back and give you a replacement
Sent from my Wcx infused HOX
Click to expand...
Click to collapse
i'v done this to my old inspire already (same issue). you would do this if you replaced a broken screen. i fear if i return it to at&t again i will just get another unit with the same problems like before. i think alot of htc phones have this issue but most people are not as anal as i am and do not notice
gunnyman said:
RIP Clicky...
Click to expand...
Click to collapse
I'm actually very happy with my current HOX so it was all worth it lol
I guess there are many who have never had issues with the glass , or hell anything for that matter .. I'm included... You could take it back and give your replacement a good test while still in store , and if you glue your phone and something else happens to go wrong ... Good luck trying to explain that
Sent from my Wcx infused HOX

Phone Got Driven Over By a Car

Hello,
I am wondering if the One X and XL have the same screens, for replacement purposes. My phone got driven over, screen is shattered, phone still works fine, but need to replace it. Also if i replace the housing will the camera lens be replaced as well?
If anyone knows of a decent place to buy these parts, that help would be appreciated to thanks
Ouch. I believe so but you should get a second opinion on it, if anyone can chime in
Sent from my HTC One XL using Tapatalk
I am starting to think so, as i cant find any one xl screens online. I cant find One XL housings either, and i would think they are different, seeing as the phones are different sizes. Frustrating none the less.
It's really hard to find housings for the One XL. I haven't seen any for the XL on sale yet. Alot of vendors on Ebay and the like will be selling parts for the International version. You might have better luck buying a One XL on craigslist from someone who's hard bricked their phone instead. Worth a shot.
After it getting crushed like that, I'd fear it would be only a matter of time before other things started going wrong. If insured, I'd make a claim.
Sent from my HTC One X using XDA Premium HD. In between Force Clo...
it was on my friends front lawn, grass. I am not overly concerned, no insurance on it Just going to order a one x screen and hope it fits, buy a case that covers most of the back cover.
the screen will not fit, the One X and XL are different sizes! lol.
Here is the XL Screen
http://www.ebay.com/itm/New-OEM-LCD...ltDomain_0&hash=item337a685927#ht_1747wt_1166
Upload some pics of it .. So that we all know what could it result in.. If we are careless..
BrockFerens said:
Hello,
I am wondering if the One X and XL have the same screens, for replacement purposes. My phone got driven over, screen is shattered, phone still works fine, but need to replace it. Also if i replace the housing will the camera lens be replaced as well?
If anyone knows of a decent place to buy these parts, that help would be appreciated to thanks
Click to expand...
Click to collapse
So does the phone still work fine or is the screen broken? Just teasing you. Sucks for sure. Good luck getting it fixed!
From what I have heard, the One X is not very DIY fixable. So people have had some success but others have failed. It really depends on how you do it. I hope this helps!
Sent from my One X using xda premium
Somebody posted on here that HTC will replace the screen and housing for $220.
http://forum.xda-developers.com/showthread.php?p=29607462#post29607462
As already mentioned, replacing the screen on the One X is not that easy a repair job. If you read the whole thread from which the above post is from, you will see that a supposed "professional" repair shop couldn't even do it right (and subsequently pulled the service from their website).
Hey guys! I got some inside info in regards to this. I dropped my HOXL off a counter about a month back and shattered the screen. I had a shop replace it, due to hearing how difficult a self repair was. Interestingly enough, if the LCD still works, then the repair will cost a lot less, even though it's a much more difficult repair. In my case, the repair guy broke the LCD trying to separate the two pieces (which I figured would happen) so they had to get me a whole new panel. Interestingly enough, they replaced the screen with one from the HOX, basically the international one.
Yes, it will work, however, it does not sit totally flush on my device. It sticks up about the thickness of a credit card on all sides. Even though with a little force to the edges, you can get it to fit flush, so maybe it was just installed poorly. I've used a number of small binder clips to try and get the screen to sit flush permanantly, but no matter how long I keep pressure on the screen, within an hour, it'll pop out again. I use a cheap little TPU case that wraps around the edges to deal with the unevenness of the screen.
Secondly, the LEDs the illuminate the 3 buttons on the bottom don't line up. Again, I'm not sure if this was an install problem or a difference between the models, but the lights are off by about a centimeter to the left. As such, only about half of each icon are light up at night.
Hopefully that clears up some questions. I can get a picture or two up if you'd like...
I posted the link for the xl screen a few pages back...
Sent from my Nocturnal'd ONE X

Replacement screen not sticking down and buttons not lining up

I had to replace the screen on my Rogers One X, but the three touch buttons on the bottom of the screen just won't line up correctly even though their placement on the digitizer appears to be in the same spot; the light seems to barely make it through the far left button, the far right button seems decent though. Also, I screwed up the adhesive and the screen doesn't want to stick down, any ideas how to fix that or what to order?
Sell the phone and buy a used one. Honestly, it will cost you about the same as an lcd digitizer combo. As far as replacement is concerned, I'd put money on the fact that you got an international screen (HTC logo up top instead of carrier). That won't fit our phones perfectly, so unless you buy a new assembly, you won't be able to fix them. Good luck!
Viper Rom, baby!
I used some gasket sealant around the edges and cloth around the phone then clamped it down for 24 hr. I also blacked out the captivate buttons .
@Bruno I love your pic! Subies rock!
Sent from my One X using xda premium
Doh, I bet I did get an international version instead of the N/A version, I ordered the parts a long time ago and maybe mis-ordered or got the wrong one. I thought I had read somewhere these parts were interchangeable though with only branding differences. However the Roger's One X does say HTC instead of the carrier name unlike the AT&T one that I also have.
I guess I'll try some kind of similar adhesive that I can find locally and try clamping it down overnight one of these days and hope for the best. I'll take another look at the buttons and decide how I want to approach that. Can they also be turned off in a custom ROM such as Viper?
But the digitizer seems pretty cheap @ $35: http://www.smartphonebay.net/Touch-Digitizer-for-HTC-One-X-p/tdig-htcs720.htm Is that the right one? Or is that the international version?
That seems way cheaper than a used One X???
I only paid about $100 for an LCD + Digitizer combo.
Last minute find: I see the original screen had light plastic guides going to the buttons and the new one does not, maybe I can just move those over ... they are kinda broken though.
You can try moving the plastic things over to the new one. I did that to begin with. "Pain in the @ss" it never looked right and bleed light out the side so I just put some of that gasket sealant over the lights and the inside of the captivate buttons.
Sent from my One X using xda premium
subarudroid said:
You can try moving the plastic things over to the new one. I did that to begin with. "Pain in the @ss" it never looked right and bleed light out the side so I just put some of that gasket sealant over the lights and the inside of the captivate buttons.
Sent from my One X using xda premium
Click to expand...
Click to collapse
Ok, I'll give it a go when I find some free time. I have two One X's and an HD7 so it's just a backup phone I bought a while ago...although it has louder and clearer audio.

[Q] Ideas for a sensation with cracked screen

So last night I dropped my phone and shattered the screen. (WHY GOD WHHHYYYY?????) As soon as I get paid, I'm going to go get an HTC One, but I still love the Sensation, and I want to put it to good use, so I'm crowdsourcing ideas.
What are some cool things you can do with a (screenless) Sensation?
cell parts to a repair center
Sent from my Phone.
You can try to repair the digitizer. Look here if you want to try: http://forum.xda-developers.com/showthread.php?p=19649563
Sent from my Ouya
Just buy a new screen on eBay or try to send it to HTC.
Sent from my HTC Sensation using xda app-developers app
What kind of fall did it get.... Wanna know how the screen stands up
Sent from my HTC Sensation Z710e using xda app-developers app
Makes a good wi-fi puck or bluetooth adapter ...I was always intrested to see what kind of internet speeds I could get if I used my phone connection in tamdem with my broadband with an app like connectify.
xanda143 said:
What kind of fall did it get.... Wanna know how the screen stands up
Click to expand...
Click to collapse
About chest-height onto concrete. I'm not sure what position it was in when it hit the ground, but I would guess it was face down because I don't see any other (new) marks on it. Before that, it has had maybe 10 hard drops in its lifetime, with only a few very very minor marks on the glass. Overall, very durable because the back plate actually wraps around the sides of the phone and the glass is slightly recessed.
nineplymaple said:
About chest-height onto concrete. I'm not sure what position it was in when it hit the ground, but I would guess it was face down because I don't see any other (new) marks on it. Before that, it has had maybe 10 hard drops in its lifetime, with only a few very very minor marks on the glass. Overall, very durable because the back plate actually wraps around the sides of the phone and the glass is slightly recessed.
Click to expand...
Click to collapse
i see. i figured more than less it fell on the screen seems to be the only thing short of slamming it into the ground that will smash this stuff
buy a new screen on ebay. make sure that is perfectly original,then you can easly repair the phone,following a guide on youtube.
You can use it as a piratebox or a wifi bridge, or attach it to a bluetooth controlled car like that http://images.mobilefun.co.uk/graph...ooper-s-bluetooth-controlled-car-p27476-b.jpg with a wireless camera app and use it to spy people
nineplymaple said:
So last night I dropped my phone and shattered the screen. (WHY GOD WHHHYYYY?????) As soon as I get paid, I'm going to go get an HTC One, but I still love the Sensation, and I want to put it to good use, so I'm crowdsourcing ideas.
What are some cool things you can do with a (screenless) Sensation?
Click to expand...
Click to collapse
You can use it as a dashcam in your car:
a) It will take movies unattended anyhow.
b) with a cracked screen it will not attract thieves.
You can also use it as a webradio...
Regards
rin67630
rin67630 said:
You can use it as a dashcam in your car:
a) It will take movies unattended anyhow.
b) with a cracked screen it will not attract thieves.
You can also use it as a webradio...
Regards
rin67630
Click to expand...
Click to collapse
Dashcam is a great idea, and you could also use it as a 3G dongle.
But maybe just repairing it is a better option anyway.

Took off my case and found... a mysterious bend.

I'm kind of sad about it really. It has never been significantly dropped. My friend dropped his like 4 feet onto a metal bench press bar and only dented the side slightly inward. I seemed to have managed to bend my phone. It no longer lies flat, it rocks, and there is this strange outward dent like a support beam needed somewhere to go. You can clearly see the bend when you look at the side view volume buttons. I'm sure my warrenty is voided as they would likely claim this cannot be from normal use. I've dropped it onto carpet a couple times and thrown it on my bed. It remains a mystery. Maybe my pants are too tight? For reference this is the case I use. Not over the top protection but it should save it from most soft falls I would think. Pictures attached. Sorry for the eh quality. It was a dark room and I don't have a macro lens for my DSLR.
Looks to me like possible damage from when you removed the case itself?
beaups said:
Looks to me like possible damage from when you removed the case itself?
Click to expand...
Click to collapse
That's a good thought. Maybe, but I think the case is honestly too soft for that. I would expect the plastic to tear before the side bends, although who know. It's not a super thick case and the little lip that could, unlikely, fit in the small gap is rather thin. Plus the power button being bent and it not sitting quite flat on the screen have me skeptical about that. I don't think I've ever ripped the case off hard either, I dunno. I'm honestly not sure what to think about that possibility. Think it could pull the metal out like that?
Really thin piece of metal there. If the case caught caught down between and you pried it off I could see it bending like that. Just a thought.
well
beaups said:
Really thin piece of metal there. If the case caught caught down between and you pried it off I could see it bending like that. Just a thought.
Click to expand...
Click to collapse
screen toward butt, tight jeans,and a slight bend over would do exactly that.bent the wrong direction for anything much else...looks to be very easily repaired you may damage speaker covers getting the back off the phone...once off, massage. the area gently and the whole back gently and should be able to get it back in the position with very little and I mean very very little effort else you can kink it badly..
jimyv said:
screen toward butt, tight jeans,and a slight bend over would do exactly that.bent the wrong direction for anything much else...looks to be very easily repaired you may damage speaker covers getting the back off the phone...once off, massage. the area gently and the whole back gently and should be able to get it back in the position with very little and I mean very very little effort else you can kink it badly..
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Click to collapse
Think HTC would cover it under warranty? I'm hesitant to take the body apart.
Sent from my HTC One_M8 using Tapatalk
ok
Slacker101 said:
Think HTC would cover it under warranty? I'm hesitant to take the body apart.
Sent from my HTC One_M8 using Tapatalk
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ok just saying, somewhere around here there is a thread on the replacement backs and speaker grills youTube is a wonderful thing and sure beats being without your device.
but if you choose to do it yourself make sure you watch all the videos you can get your hands on I have run into misleading ones in the past and done mild damage to external components due to very vague and misleading videos but if you do your homework and you are thorough and believe the video you watched to be very thorough they will usually tell you what parts you need to purchase in advance and it should only take the average person with an hour to do any repairs of the sort
I've bent my phone the exact same way.. Just get a small screw driver, butter knife etc.. Tape the end incase you slip and won't scratch it and push it back in.
Mine bent too. I think it has to do with the case. It probably bent it. I tried to push mine back in, but to no avail. Luckily for me though, my volume button ended up bending too. It bent to the point where it didn't work anymore. So I took to Verizon and they gave me a replacement no questions asked. No more bends. [emoji2]
ironbesterer said:
Mine bent too. I guess the volume button is hollow. Send it in for a replacement.
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Called them and they said they don't cover any physical damaged of any kind regardless of how it happened. It also apparently cracked my screen from it being uneven. And my free replacement was up in November.
Sent from my HTC One_M8 using Tapatalk
Slacker101 said:
Called them and they said they don't cover any physical damaged of any kind regardless of how it happened. It also apparently cracked my screen from it being uneven. And my free replacement was up in November.
Sent from my HTC One_M8 using Tapatalk
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Sorry, I edited. I thought the volume button was bent... Man I sure did get lucky.
ironbesterer said:
Sorry, I edited. I thought the volume button was bent... Man I sure did get lucky.
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I talked to HTC not verizon. I'm going to try that.
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Slacker101 said:
I talked to HTC not verizon. I'm going to try that.
Sent from my HTC One_M8 using Tapatalk
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They do say that you are ineligible if the device is damaged, but mine was damaged, and even had a few dents aside from the bend on the volume button, and they still happily ordered me a replacement. YMMV
Bent
My is bent the same way. I am very careful with it and have treated very gently. Contacting HTC to see what they say.
e07015 said:
My is bent the same way. I am very careful with it and have treated very gently. Contacting HTC to see what they say.
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They told me I could send it in for repair and dispute the charges later and that it was my only option. I don't have that kind of time though and I cannot afford to be without a phone that long. I'm currently job seeking so I live on the damn thing. Keep me posted on what they say to you.
Same thing happend to my phone, I just bent the metal back into its place.
Slacker101 said:
I talked to HTC not verizon. I'm going to try that.
Sent from my HTC One_M8 using Tapatalk
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ironbesterer said:
They do say that you are ineligible if the device is damaged, but mine was damaged, and even had a few dents aside from the bend on the volume button, and they still happily ordered me a replacement. YMMV
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I recently sent my M8 in for warranty repair, due to blown speakers (I manage a machine shop, so you can imagine the metal particles everywhere). I had dropped the phone on asphalt this past summer (2 days before I received the TPU case I had ordered), gouging up the back, and also had a dent/impression in the back of the case, like it had been pressed hard against an edge or corner of something.
I went through HTC directly, and they never questioned the damage to the back, and sent back my phone with a nice and shiny new back on it. Their customer service is superb.
Freedom First said:
I recently sent my M8 in for warranty repair, due to blown speakers (I manage a machine shop, so you can imagine the metal particles everywhere). I had dropped the phone on asphalt this past summer (2 days before I received the TPU case I had ordered), gouging up the back, and also had a dent/impression in the back of the case, like it had been pressed hard against an edge or corner of something.
I went through HTC directly, and they never questioned the damage to the back, and sent back my phone with a nice and shiny new back on it. Their customer service is superb.
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Click to collapse
My screen ended up cracking in one small spot due to the bend. HTC said I can send it in and see what their warranty team says and if needed appeal the charges since it bent on its own. They did say no guarantee that would work though. Think it's worth the shot? I also have insurance so anything more than 100 dollars (including the cost of shipping it in) is a waste.
Sent from my HTC6525LVW using Tapatalk
Slacker101 said:
My screen ended up cracking in one small spot due to the bend. HTC said I can send it in and see what their warranty team says and if needed appeal the charges since it bent on its own. They did say no guarantee that would work though. Think it's worth the shot? I also have insurance so anything more than 100 dollars (including the cost of shipping it in) is a waste.
Sent from my HTC6525LVW using Tapatalk
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If your phone is less than a year old, don't even bother with your "insurance". Just talk to HTC. I thought for sure my phone was out of warranty with HTC (I don't have Asurion), but to my surprise, it was still in warranty. No deductible, and you just pay for shipping to their depot in Texas.
Freedom First said:
If your phone is less than a year old, don't even bother with your "insurance". Just talk to HTC. I thought for sure my phone was out of warranty with HTC (I don't have Asurion), but to my surprise, it was still in warranty. No deductible, and you just pay for shipping to their depot in Texas.
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Click to collapse
I did, they said the main issue was the screen crack. It's not covered after the first six months. And whether or not they'd cover it in this case is up to whoever processes it at the warehouse.
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