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[Q] “Your SIM card does not allow a connection to this network”

Yes, this old chestnut.
I realise that this problem is as old as Android itself, but it actually appears to be a bunch of different problems that manifest with the same symptom. I've tried all of the solutions I can find, and none of them seem to work.
I have an Orange UK branded Desire S that I recently acquired second-hand off eBay. To begin with, everything worked fine, but the phone hadn't been updated in a while so I applied all the OTA updates (3 in total), one after the other. After the first two it was also working fine, but after the third update it stopped connecting to the Orange network.
When I attempt to connect to the Orange network manually, I get “Your SIM card does not allow a connection to this network”. When I try the same SIM in another phone, it works fine. I unlocked the phone using a code and tried a Vodafone SIM, but that didn't work either. I've tried removing the battery overnight, no luck. I searched a IMEI database to see if it was blocked, and it isn't. I've tried repeatedly switching airplane mode on/off, which doesn't help. I've tried a hard reset, through the phone menu and also via the boot menu, without success.
When I type *#*#4636#*#* to enter the service menu, I can see that the phone is receiving a signal, so the antenna's working OK.
Now here comes the odd part. When I try to change the wireless band to 'WCDMA Only', it refuses to change and stays put on 'WCDMA/GSM' mode. It doesn't matter if I use the service menu or go through the 'Mobile Networks' settings, it still refuses to change.
I'm open to the concept of flashing a custom ROM, but I don't want to invalidate any warranty I may have unless that's the only option. I'd like to try flashing an RUU, but I can't find a suitable one. The only Orange ROM in this post appears to be French language:
http://forum.xda-developers.com/showthread.php?t=1002506
Any comments would be much appreciated. Thanks in advance.

Hi,
I'm having the exact same issue with a HTC Sensation 4G (T-Mobile) on stock ICS.
I bought this second hand phone and bring it back to Venezuela. The phone worked swell with local carriers but suddenly lost signal and got the infamous “Your SIM card does not allow a connection to this network” message.
I've tried every solution posted on the net with no results, leaving rooting as the last resort.
So, before I begin rooting my phone I just wanted to ask if you found any solution to this. :fingers-crossed:
Any help would be much appreciated! :good:

So,
I've rooted my phone. used HTCdev, juopunutbear, clockworkmod, installed Superuser and got super CID. Also, I called my carrier and checked that my IMEI was not blacklisted (just to be sure).
Messing around with the hboot I found something that I'm not quite sure what it means, in the SIMLOCK menu I found this message:
FAT32 init OK
Open MCCMNC file fail
Open CID file fail
Process done, reboot device?
<vol up> Yes
I've changed the CID to the original stock and got the same message. I don't know what it means and if it is related to my problem. I'm still using the stock rom (OTA ICS 4.0.3 T-MOBILE) planning to install OrDroid 9.0.0.
I really need some guidance over here. :crying:

FDM-X said:
So,
I've rooted my phone. used HTCdev, juopunutbear, clockworkmod, installed Superuser and got super CID. Also, I called my carrier and checked that my IMEI was not blacklisted (just to be sure).
Messing around with the hboot I found something that I'm not quite sure what it means, in the SIMLOCK menu I found this message:
FAT32 init OK
Open MCCMNC file fail
Open CID file fail
Process done, reboot device?
<vol up> Yes
I've changed the CID to the original stock and got the same message. I don't know what it means and if it is related to my problem. I'm still using the stock rom (OTA ICS 4.0.3 T-MOBILE) planning to install OrDroid 9.0.0.
I really need some guidance over here. :crying:
Click to expand...
Click to collapse
Hi
I occure almost the same problem with my HTC sensation XE
did you manega to solve it?

Caelen said:
Hi
I occure almost the same problem with my HTC sensation XE
did you manega to solve it?
Click to expand...
Click to collapse
Sorry to hear that. I'm still stuck with it.
I've flashed Ordroid 9.0 and the same error appears everytime I try to get signal from any carrier.
Someone told me that I should try flashing the radios or change my IMEI but I really don't know how to do it and I'm afraid I could permanently damage my phone.
Still waiting for fresh ideas to try.

Good news! (at least for me)
After I've tried almost all to solve the issue I took the phone to my carrier to get my sim card changed. they told me that someone has reported my phone as stolen in my previous carrier. So I went to the other carrier with my proof of purchase and they unblocked my phone IMEI right away.
If by any Chance you're having this same issue make your phone checked by your carrier for any kind of locks before messing with your phone.
Hope my experience will help any of you.
Sent from my HTC Sensation Z710e using xda app-developers app

S-off and superCid

Hy,
I have an TMOUS HTC One S PJ40110, with the HBOOT - 2.15.000 and RADIO - 1.13.50.05.31 - Unlocked by HTCDev.
This cellphone is from US but is in Angola with the mobile provider UNITEL.
My problems are:
- When i flash a rom and insert the SIM card for the first time, I get HDSPA, but i receive a message like "privileges Changed", then i get stuck in 2g
- If i flash a rom like CM10 the cellphone cant connect to my Wimax router.
Just checked all apn settings and they are ok.
So, i try to S-OFF And Supercid to install an european RUU, i've followed step by step these tuturial (http://forum.xda-developers.com/showthread.php?p=26516911#post26516911), get no errors but still the CID doensn't change from T-Mob010.
Now i'm in official cm10. Sory for my poor english.
Best Regards

Someone could help please??
Can i supercid with HBOOT- 2.15.0000? i've tried several times, get no errors, but the cid doens't change.
Please need some help here

doesn't matter which hboot you are. if you're S-OFF you can do in fastboot mode "fastboot oem writecid 11111111"

I have the same problem with the cid not changing and my radio is half flashed and I cant flash an ruu untill someone finds a way to change the cid again.
Im not s-off

I'm not S-Off. The s-off thread says that i need to be superCid to S-off. But i can't get supercid.
I just keep reading threads about Stuck in 2g and can't find a way to fix this error.
I believe that this is not the radio frequencies, because when i insert a new sim card, it get's 4g like 5 seconds. then a message shows and i get stuck on 2g.

JoelEstrela said:
I'm not S-Off. The s-off thread says that i need to be superCid to S-off. But i can't get supercid.
I just keep reading threads about Stuck in 2g and can't find a way to fix this error.
I believe that this is not the radio frequencies, because when i insert a new sim card, it get's 4g like 5 seconds. then a message shows and i get stuck on 2g.
Click to expand...
Click to collapse
Do you know what the message says? Try going into the dialer and pressing *#*#4636#*#* and forcing WCDMA Only.

It's not possible to get scid, and S-off on OTA updated JB devece, the partition is WRITE-protectet . We need to wait for new metod to write s-cid.

Fanagoreca said:
It's not possible to get scid, and S-off on OTA updated JB devece, the partition is WRITE-protectet . We need to wait for new metod to write s-cid.
Click to expand...
Click to collapse
I took the JB OTA and it worked fine. Same goes for most other people. And also, the S-OFF exploit was released after the JB update.

usaff22 said:
I took the JB OTA and it worked fine. Same goes for most other people. And also, the S-OFF exploit was released after the JB update.
Click to expand...
Click to collapse
I can't get this on mine, and another people sayng "is not possible to write s-cid" , in s-off tread...
A'm goin to tray now, and will report back.

I don't know exactly the message i get, but is something like "restricted access changed".
Then i lose the signal, and get stuck on 2g.

JoelEstrela said:
I don't know exactly the message i get, but is something like "restricted access changed".
Then i lose the signal, and get stuck on 2g.
Click to expand...
Click to collapse
Have you tried the changing the network mode as I suggested? Also try reseating the SIM.

[Q] No network registration after fw 3.33 and Cyangenmod 9.1

Hi
I have an HTC Sensation that I have unlocked and S-OFF'ed. I then installed the 3.33 universal firmware and Cyanogenmod 9.1 (stable) and no longer get any connection to the mobile network.
I have tried several SIM cards and they all give the same result however they are all for the same network (o2 UK) and the phone was originally on T-Mobile so I suspect it may still be somehow locked to T-Mobile.
If I go into Mobile networks -> Network operators, no networks show up and the message "Error searching for networks" quickly flashes up. I also get the same error if I pick Search networks or Search automatically.
Any help would be very much appreciated.
Firmware: 3.33
HBOOT: 1.27.1100
Radio: 11.24A.3503.31_M

Bumping, anyone?

rossthebossuk said:
Bumping, anyone?
Click to expand...
Click to collapse
Did you try with flashing another ROM ?

I have tried reflashing the 3.33 firmware and also flashing the 3.32, 3.12 and 1.17 firmwares with factory resets inbetween and reinstalling CM.
I've tried CM9 and 10.1 all with the same result.
I investigated the SIM card a bit closer and noticed that even with a card with no SIM lock set it still asked for a PIN and it didn't matter what number you put in it unlocked. Also when there is no card in at all it shows as No Service instead of No SIM.
I have managed to change the cid to the supercid as well, so I'm pretty stumped!
Any further help would be very much appreciated.

rossthebossuk said:
I have tried reflashing the 3.33 firmware and also flashing the 3.32, 3.12 and 1.17 firmwares with factory resets inbetween and reinstalling CM.
I've tried CM9 and 10.1 all with the same result.
I investigated the SIM card a bit closer and noticed that even with a card with no SIM lock set it still asked for a PIN and it didn't matter what number you put in it unlocked. Also when there is no card in at all it shows as No Service instead of No SIM.
I have managed to change the cid to the supercid as well, so I'm pretty stumped!
Any further help would be very much appreciated.
Click to expand...
Click to collapse
Maybe your problem is the same as mine? Check if your IMEI is blocked.

HTC ONE SV Branded Orange UK No Service No Wifi

HTC ONE SV Branded Orange UK No Service No WiFi
Hi, I have Problem With My HTC One SV No Service And No WiFi Searching
I have Branded Orange UK HTC One SV CID ORANG001 HBoot 2.0
I Successfully S-Off My Device And CID Change To HTC__001 Becz I Want To Go Back On ICS Official
All Operation Done Successfully Without Any Problem Like Hboot Downgrade 1.0 And Ruu Flashing Too
But When i Start First Time After Downgrade Without Sim And Without Back Cover Wifi Search Success
And Connected Everything Works Fine But When i Shut Down And Put Sim Card In Phone And Fit Back Cover On it And Start Again
I See That There Is No Service With Sim And Also WiFi Gone No WiFi Found When Scan And My Attached WiFi Before Restart Now Shows
Not in Range ........ What Happen Why My Phone Not Connecting Any Network Here in Pakistan 2G Connection And No WiFi (Network & WiFi Same On Scanning No Network & No WiFi Found) I Flashed 3 Times But No Success ( I Make S-Off With rumrunner_HTC_0.5.0.zip Universal Version )
Kindly Help Me If Anyone Can How To Resolve this Issue I try To Search But Not Found Perfect Solution Of This Issue
Thanks For Reading My Post
Br,
Riz000

Maybe upgrade to the latest radio.img.

Thanks For Suggestion would You like To Tell Me Where Can I Get Updated Radio And How To Flash Thanks For Ur Time

Before, post information from your bootloader.

*** RELOCKED ***
K2_UL PVT SHIP S-OFF RL
CID-HTC__001
HBOOT-1.01.0000
RADIO-0.12.40.00.14_2
OpenDSP-v7.20221.1123
EMMC boot
Dec 7 2012.03: 10: 20: - 1

And whats your software number?

Main Version Inside Now 1.17.401.5 ICS Europe

Hm, don't you want to update to Sense 5 or why are on such old software?

More About Handset Now I Flash It Again With Same ICS RUU And Start Again Without Sim Card & WiFi Works Again But I Checked 2 Hours No Issue With WiFi Even Restart But Without Sim When i Insert Sim WiFi & Network Not Found And Then Never Works Until I Re flash It With RUU & Start Without Sim Card So Advice Me If I Update To JB Or Sense 5 This Issue Will Resolve ?

Interesting. Ok, combine:
- your phone is from Uk
- your are/live in Pakistan
So should you maybe need an asian radio.img instead of european?
Correct me, if i'm wrong.
Please do connect your phone with fastboot and type into the cmd:
Code:
fastboot getvar all
Put the output here (except your IMEI & Serial number)

old.splatterhand said:
Interesting. Ok, combine:
- your phone is from Uk
- your are/live in Pakistan
So should you maybe need an asian radio.img instead of european?
Correct me, if i'm wrong.
Please do connect your phone with fastboot and type into the cmd:
Code:
fastboot getvar all
Put the output here (except your IMEI & Serial number)
Click to expand...
Click to collapse
Finally Done Thanks For Ur Time & Help I Update it To Sense 5 WiFi Works Fine But Sim Network Still Not Come Then I open my handset and checked it i Found 1 Main Antenna Wire Not Connected To Connector So I Just Reconnect Antenna Wire And Packed Again All Ok Network Full Signal Come And WiFi Also Working All Done Thanks For Helping Me

Riz000 said:
Finally Done Thanks For Ur Time & Help I Update it To Sense 5 WiFi Works Fine But Sim Network Still Not Come Then I open my handset and checked it i Found 1 Main Antenna Wire Not Connected To Connector So I Just Reconnect Antenna Wire And Packed Again All Ok Network Full Signal Come And WiFi Also Working All Done Thanks For Helping Me
Click to expand...
Click to collapse
Good find!. I used to be a cellular technician. I have seen that to be the problem on many phones with no service.
Sent from my Nexus 7 using Tapatalk

No network service.

Hey Guys!
Yesterday I flashed the rom "Liberty S4 MAX".
Within the Aroma installation it has an option to flash radio (I believe v1.20) and I said yes as I thought it would work good with that rom.
After playing around a little I found that the rom didn't statisfy my needs and I flashed MagioROM.
MagioROM did statisfy my needs, BUT I noticed that my network wouldn't work when I booted up my phone.
The problem I have now:
Every time my phone boots up I can enter my PIN-Code and the phone will stay on "No Signal" (no network service).
I do have a Wi-Fi signal.
I can , however, get it to work: I open my phone and open the dialer. I type *#*#4636#*#* and it bring me to the "testing" configuration. I can click "Phone Information" and scroll down to the preferred network service. It says WCDMA Preferred which is good. I can click "Turn off radio" and than click on "Turn on radio" enter my PIN-Code again and BOOM! the network works.
The network is, however, not stable and sometimes I have to do this step again a few times while my phone is running.
How do I solve this problem?
I did try to flash a new radio. I flashed every radio in this link : http://forum.xda-developers.com/showthread.php?t=2419699
I did try another rom (ViperOneS) but still the same problem.
My Phone:
HTC One S (S4)
S-ON
HBOOT : 2.15.0000
RADIO : 1.15.50.05.29
Thanks in advance!

the same problem...

Fangir said:
the same problem...
Click to expand...
Click to collapse
I fixed it by superCID and S-OFF my phone.
it's not hard at all, give it a try.

i already have SuperCid i s-off :/
Info from Bootloader:
*** Unlocked ***
VLE PVT SHIP S-OFF RL
CID-11111111
HBOOT-2.16.0000
RADIO-1.35a.32.45.27
OpenDSP-v33.1.0.45.1128
eMMC-boot
ROM - Cyanogen 11 - 4.4.2

i've change rom to maximus - same problem :/
right now my phone is useless

Fangir said:
i already have SuperCid i s-off :/
Info from Bootloader:
*** Unlocked ***
VLE PVT SHIP S-OFF RL
CID-11111111
HBOOT-2.16.0000
RADIO-1.35a.32.45.27
OpenDSP-v33.1.0.45.1128
eMMC-boot
ROM - Cyanogen 11 - 4.4.2
Click to expand...
Click to collapse
If you have S-OFF just flash another Radio from a .zip in CWM or TWRP

aint work with noew radio
i've clean up sim card and sim card plug space - for now it is ok
anyway - thanks for advice

Same problem.
I upgraded to hboot 2.16 (my radio was 1.20.50.05.16; I am S-off with a 11111111 CID) and can now no longer connect to my network.
When I did *#*#4636#*#*, I got WCDMA, which was wrong. But I've tried different versions of GSM (which is what I need), and none seem to work. Even on the phone info screen, it keeps saying 'GSM service: Emergency calls only'. Also after I do radio off/radio on, it asks me for my pincode, I enter that, it accepts it, but nothing changes.
I've also flashed another radio (1.35a.32.45.27), but I get the same problem (first it says WCDMA, but even when I change to GSM, it still doesn't work.)
I've ran various RUUs - none of them solve the problem.
And I have of course tried to remove and reinsert the sim-card - but nothing works.
Does anybody have any ideas about what might be wrong?

sdspieg said:
Same problem.
I upgraded to hboot 2.16 (my radio was 1.20.50.05.16; I am S-off with a 11111111 CID) and can now no longer connect to my network.
When I did *#*#4636#*#*, I got WCDMA, which was wrong. But I've tried different versions of GSM (which is what I need), and none seem to work. Even on the phone info screen, it keeps saying 'GSM service: Emergency calls only'. Also after I do radio off/radio on, it asks me for my pincode, I enter that, it accepts it, but nothing changes.
I've also flashed another radio (1.35a.32.45.27), but I get the same problem (first it says WCDMA, but even when I change to GSM, it still doesn't work.)
I've ran various RUUs - none of them solve the problem.
And I have of course tried to remove and reinsert the sim-card - but nothing works.
Does anybody have any ideas about what might be wrong?
Click to expand...
Click to collapse
I'm still stuck with this problem. and would still be grateful for any ideas about what the problem might be and (especially) how to solve it. Oh and to add to the mystery: when I put in my daughter's sim-card, it DOES automatically register without any problems. And I have already tried deleting all APNs and re-enter one based on the instructions given on the website of my provider (KPN), but I still can't get it to work,. There must be some other bizarre thing here...