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[Q] “Your SIM card does not allow a connection to this network”

Yes, this old chestnut.
I realise that this problem is as old as Android itself, but it actually appears to be a bunch of different problems that manifest with the same symptom. I've tried all of the solutions I can find, and none of them seem to work.
I have an Orange UK branded Desire S that I recently acquired second-hand off eBay. To begin with, everything worked fine, but the phone hadn't been updated in a while so I applied all the OTA updates (3 in total), one after the other. After the first two it was also working fine, but after the third update it stopped connecting to the Orange network.
When I attempt to connect to the Orange network manually, I get “Your SIM card does not allow a connection to this network”. When I try the same SIM in another phone, it works fine. I unlocked the phone using a code and tried a Vodafone SIM, but that didn't work either. I've tried removing the battery overnight, no luck. I searched a IMEI database to see if it was blocked, and it isn't. I've tried repeatedly switching airplane mode on/off, which doesn't help. I've tried a hard reset, through the phone menu and also via the boot menu, without success.
When I type *#*#4636#*#* to enter the service menu, I can see that the phone is receiving a signal, so the antenna's working OK.
Now here comes the odd part. When I try to change the wireless band to 'WCDMA Only', it refuses to change and stays put on 'WCDMA/GSM' mode. It doesn't matter if I use the service menu or go through the 'Mobile Networks' settings, it still refuses to change.
I'm open to the concept of flashing a custom ROM, but I don't want to invalidate any warranty I may have unless that's the only option. I'd like to try flashing an RUU, but I can't find a suitable one. The only Orange ROM in this post appears to be French language:
http://forum.xda-developers.com/showthread.php?t=1002506
Any comments would be much appreciated. Thanks in advance.

Hi,
I'm having the exact same issue with a HTC Sensation 4G (T-Mobile) on stock ICS.
I bought this second hand phone and bring it back to Venezuela. The phone worked swell with local carriers but suddenly lost signal and got the infamous “Your SIM card does not allow a connection to this network” message.
I've tried every solution posted on the net with no results, leaving rooting as the last resort.
So, before I begin rooting my phone I just wanted to ask if you found any solution to this. :fingers-crossed:
Any help would be much appreciated! :good:

So,
I've rooted my phone. used HTCdev, juopunutbear, clockworkmod, installed Superuser and got super CID. Also, I called my carrier and checked that my IMEI was not blacklisted (just to be sure).
Messing around with the hboot I found something that I'm not quite sure what it means, in the SIMLOCK menu I found this message:
FAT32 init OK
Open MCCMNC file fail
Open CID file fail
Process done, reboot device?
<vol up> Yes
I've changed the CID to the original stock and got the same message. I don't know what it means and if it is related to my problem. I'm still using the stock rom (OTA ICS 4.0.3 T-MOBILE) planning to install OrDroid 9.0.0.
I really need some guidance over here. :crying:

FDM-X said:
So,
I've rooted my phone. used HTCdev, juopunutbear, clockworkmod, installed Superuser and got super CID. Also, I called my carrier and checked that my IMEI was not blacklisted (just to be sure).
Messing around with the hboot I found something that I'm not quite sure what it means, in the SIMLOCK menu I found this message:
FAT32 init OK
Open MCCMNC file fail
Open CID file fail
Process done, reboot device?
<vol up> Yes
I've changed the CID to the original stock and got the same message. I don't know what it means and if it is related to my problem. I'm still using the stock rom (OTA ICS 4.0.3 T-MOBILE) planning to install OrDroid 9.0.0.
I really need some guidance over here. :crying:
Click to expand...
Click to collapse
Hi
I occure almost the same problem with my HTC sensation XE
did you manega to solve it?

Caelen said:
Hi
I occure almost the same problem with my HTC sensation XE
did you manega to solve it?
Click to expand...
Click to collapse
Sorry to hear that. I'm still stuck with it.
I've flashed Ordroid 9.0 and the same error appears everytime I try to get signal from any carrier.
Someone told me that I should try flashing the radios or change my IMEI but I really don't know how to do it and I'm afraid I could permanently damage my phone.
Still waiting for fresh ideas to try.

Good news! (at least for me)
After I've tried almost all to solve the issue I took the phone to my carrier to get my sim card changed. they told me that someone has reported my phone as stolen in my previous carrier. So I went to the other carrier with my proof of purchase and they unblocked my phone IMEI right away.
If by any Chance you're having this same issue make your phone checked by your carrier for any kind of locks before messing with your phone.
Hope my experience will help any of you.
Sent from my HTC Sensation Z710e using xda app-developers app

[Q] RUU downgrade - 130 - Model ID Error

The day I got my Canadian One S, I had an HTC upgrade waiting to be applied...
I was soooooo stupid to apply that, which made me Hboot 1.13 and radio 0.17...
I have rooted and s-off and all other necessary to install JB...
All went nice... I got ParanoidAndroid ROM(thanks guys, very nice job seriously) running smoothly...
However, after several days I've noticed that many people have been complaining that they can't reach me...
I've activated the operator's missed call SMS function and the result was shocking...
I was missing 70% of the calls each day... I started to track the status of the device then...
This is what I've discovered:
Network is constantly switching between 3G, H and H+...
Even if there's H on the screen, sometimes there's no connection actually.
While searching for the probable root cause of the problem, I've installed seven different ROMs, including Android 4.0.4 and 4.1.
The problem remains, so I assume ParanoidAndroid ROM works fine. I have a different problem.
I kept searching and found out that many people have similar problems but I failed to find an exact solution.
One of the articles says that it may be the radio version, which makes sense to me.
Now I'm trying to downgrade the phone since three days.
The RUU I've been trying is:
RUU_Ville_U_HTC_Europe_1.78.401.2_Radio_0.16.31501S.17_2_10.23.31501S.10L_release_258480_signed
because I was thinking that GSM network is GSM network and so EU RUU shall work.
But the error I get is Model ID Error, coded 130; which actually tells me that I'm being stupid again because I'm using a wrong RUU.
Now, I'm very tired(really, physically tired, I don't mean that I'm bored) so I need some sleep...
Is there any guru here who may help me? What RUU is correct for my Canadian One S? I got it from Fido in Toronto but because of my work, I'm using it in Asia, in Kazakhstan.
Cheers... :silly:

erol.savas said:
The day I got my Canadian One S, I had an HTC upgrade waiting to be applied...
I was soooooo stupid to apply that, which made me Hboot 1.13 and radio 0.17...
I have rooted and s-off and all other necessary to install JB...
All went nice... I got ParanoidAndroid ROM(thanks guys, very nice job seriously) running smoothly...
However, after several days I've noticed that many people have been complaining that they can't reach me...
I've activated the operator's missed call SMS function and the result was shocking...
I was missing 70% of the calls each day... I started to track the status of the device then...
This is what I've discovered:
Network is constantly switching between 3G, H and H+...
Even if there's H on the screen, sometimes there's no connection actually.
While searching for the probable root cause of the problem, I've installed seven different ROMs, including Android 4.0.4 and 4.1.
The problem remains, so I assume ParanoidAndroid ROM works fine. I have a different problem.
I kept searching and found out that many people have similar problems but I failed to find an exact solution.
One of the articles says that it may be the radio version, which makes sense to me.
Now I'm trying to downgrade the phone since three days.
The RUU I've been trying is:
RUU_Ville_U_HTC_Europe_1.78.401.2_Radio_0.16.31501S.17_2_10.23.31501S.10L_release_258480_signed
because I was thinking that GSM network is GSM network and so EU RUU shall work.
But the error I get is Model ID Error, coded 130; which actually tells me that I'm being stupid again because I'm using a wrong RUU.
Now, I'm very tired(really, physically tired, I don't mean that I'm bored) so I need some sleep...
Is there any guru here who may help me? What RUU is correct for my Canadian One S? I got it from Fido in Toronto but because of my work, I'm using it in Asia, in Kazakhstan.
Cheers... :silly:
Click to expand...
Click to collapse
You can change your carrier ID so you can pass the model check when using any RUU by follow the instructions at the link below. If you do change your carrier ID then you'll need to unlock your bootloader though htcdev.com after you run a RUU.
http://forum.xda-developers.com/showthread.php?p=26516911#post26516911
Also, after you change to super cid keep in mind you can only run RUU's which contain the same hboot version you are currently running or a higher version. In your case hboot 1.13 or hboot 1.14.

Thanks a lot but...
dc211 said:
You can change your carrier ID so you can pass the model check when using any RUU by follow the instructions at the link below. If you do change your carrier ID then you'll need to unlock your bootloader though htcdev.com after you run a RUU.
http://forum.xda-developers.com/showthread.php?p=26516911#post26516911
Also, after you change to super cid keep in mind you can only run RUU's which contain the same hboot version you are currently running or a higher version. In your case hboot 1.13 or hboot 1.14.
Click to expand...
Click to collapse
Thanks a lot.
In fact I read the CID change method but most probably because of late-night-sleepy mood, I've considered the method as brand and model specific thing. After five hours sleep, I see that it is not...
I've performed all the steps and I've succeeded to install this RUU:
RUU_Ville_U_HTC_Europe_1.78.401.2_Radio_0.16.31501S.17_2_10.23.31501S.10L_release_258480_signed
As you have mentioned about hboot, the RUU didn't downgrade my hboot from 1.13 but it did downgrade the radio from 0.17 to 0.16. and OpenDSP from v28 to v25.
I've performed all rooting and installed CWM recovery and I've restored the backup.
I got JB back without any hassle.
However, the 3G, h and H+ switching problem still remains, which actually made me look for a solution for RUU installation.
So radio downgrade didn't help...
It's very annoying to see the network constantly switching... And I have reasons to believe that this switching is draining the battery.
Would you have any suggestions on that particular issue?
(I don't know if this is important but I since the problem is still remaining, let me mention anyway...
The geniuses in Fido, even after asking about it for three times, gave me an operator locked phone...
So when I arrived here and have inserted the KZ operator SIM, the phone got locked.
I unlocked it myself...)
Cheers

How did you S-OFF?
Sent from my locked, tampered ville

erol.savas said:
Thanks a lot.
In fact I read the CID change method but most probably because of late-night-sleepy mood, I've considered the method as brand and model specific thing. After five hours sleep, I see that it is not...
I've performed all the steps and I've succeeded to install this RUU:
RUU_Ville_U_HTC_Europe_1.78.401.2_Radio_0.16.31501S.17_2_10.23.31501S.10L_release_258480_signed
As you have mentioned about hboot, the RUU didn't downgrade my hboot from 1.13 but it did downgrade the radio from 0.17 to 0.16. and OpenDSP from v28 to v25.
I've performed all rooting and installed CWM recovery and I've restored the backup.
I got JB back without any hassle.
However, the 3G, h and H+ switching problem still remains, which actually made me look for a solution for RUU installation.
So radio downgrade didn't help...
It's very annoying to see the network constantly switching... And I have reasons to believe that this switching is draining the battery.
Would you have any suggestions on that particular issue?
(I don't know if this is important but I since the problem is still remaining, let me mention anyway...
The geniuses in Fido, even after asking about it for three times, gave me an operator locked phone...
So when I arrived here and have inserted the KZ operator SIM, the phone got locked.
I unlocked it myself...)
Cheers
Click to expand...
Click to collapse
Glad it worked. For the network switching I think that's fast dormancy doing it's thing but your carrier has to support it. To disable it add these lines to your build.prop file.
ro.ril.fast.dormancy.rule=0
ro.ril.disable.power.collapse=1
or if those already exist change them to match above and see if that fixes it.

I'm sorry
usaff22 said:
How did you S-OFF?
Sent from my locked, tampered ville
Click to expand...
Click to collapse
I'm very sorry to alarm you; my mistake...
I have been very exhausted last night... I've mistyped few but very critical things, such as s-off.
Within my technical limits ans skills, of course no s-off...
I've corrected my signature.
Sorry again...
Cheers

Now, let me track the status
dc211 said:
Glad it worked. For the network switching I think that's fast dormancy doing it's thing but your carrier has to support it. To disable it add these lines to your build.prop file.
ro.ril.fast.dormancy.rule=0
ro.ril.disable.power.collapse=1
or if those already exist change them to match above and see if that fixes it.
Click to expand...
Click to collapse
Thanks mate.
I've added the two lines to build.prop
Even though the switching still is going on, I suspect that it is quite less dynamic than before.
Today, I'll be watching the status of data and the missed call SMS' from the operator.
I'll of course let you know the outcome tomorrow.
Cheers :good:

erol.savas said:
Thanks mate.
I've added the two lines to build.prop
Even though the switching still is going on, I suspect that it is quite less dynamic than before.
Today, I'll be watching the status of data and the missed call SMS' from the operator.
I'll of course let you know the outcome tomorrow.
Cheers :good:
Click to expand...
Click to collapse
Don't forget you gotta reboot for it to take effect.

dc211 said:
Don't forget you gotta reboot for it to take effect.
Click to expand...
Click to collapse
Yes, sure.
I've rebooted after adding those two lines.
So far it's better...

dc211 said:
Don't forget you gotta reboot for it to take effect.
Click to expand...
Click to collapse
OK, here I am...
The problem is still going on...
However... I found out something very interesting...
Yesterday I felt very upset and disappointed with the One S and bough myself a new One X...
I didn't install any HTC updates, etc... I unlocked the bootloader and installed CWM recovery...
Put my favorite ROM, the latest version of ParanoidAndroid...
Inserted the SIM card... Guess what?.. Same thing... Switching between 3G, H, H+ !...
You can't imagine how surprised and shocked I was. I started to consider burning both phones in my back yard.
But before buying some alcohol for easier burn, I've decided to check the issue with another SIM card. :cyclops:
So I've asked from one of my friends having micro-SIM to give me his SIM for 5 mins to test...
While explaining him the problem on his One X, I saw that -with another operator SIM card- his One X is in the same situation...
His One X is pure factory default, no bootloader mods, no recoveries, no custom ROM, etc...
Since he keeps the data off all the time but uses only wifi, the guy had never noticed the issue.
So I'm shocked for two times in 20 hours
Now what?.. The networks of all operators in Kazakhstan have some kind of a problem?
Or is this really a problem?...
Four days ago I was using the same operator network with my good-old HTC Desire and I haven't witnessed such issues with that one, neither with the two EVO 3Ds I have, nor with the Motorola Xoom. By the way, they're still fine... No switching issues so far...
What may the difference be between these old models and the new series?
Problematic new radio hardware or firmware HTC uses in the One series?
If this was only a switching issue, I might think that it may not be a problem actually but the phone still is dropping from the GSM network and I still receive missed call SMS from the operator...
Delays in sending SMS, etc...
What the heck is going on here?
Cheers

Should this method always work?
dc211 said:
You can change your carrier ID so you can pass the model check when using any RUU by follow the instructions at the link below. If you do change your carrier ID then you'll need to unlock your bootloader though htcdev.com after you run a RUU.
http://forum.xda-developers.com/showthread.php?p=26516911#post26516911
Also, after you change to super cid keep in mind you can only run RUU's which contain the same hboot version you are currently running or a higher version. In your case hboot 1.13 or hboot 1.14.
Click to expand...
Click to collapse
Hi, I'm not able to run the RUU with this method (130 - Model ID Error). CID is 11111111, phone (One S) is unlocked by htcdev.com. The mid is PJ4020000 and I didn't find any way to change the it (fastboot oem writemid PJ4010000 doesn't work). Hboot version is 2.09. I tried to install both RUU_Ville_U_HTC_Europe_1.78.401.2 and RUU_Ville_U_ICS_40_S_HTC_Europe_2.31.401.5. Can anybody help me, please?

Problem because of S3 processor
jkniep said:
Hi, I'm not able to run the RUU with this method (130 - Model ID Error). CID is 11111111, phone (One S) is unlocked by htcdev.com. The mid is PJ4020000 and I didn't find any way to change the it (fastboot oem writemid PJ4010000 doesn't work). Hboot version is 2.09. I tried to install both RUU_Ville_U_HTC_Europe_1.78.401.2 and RUU_Ville_U_ICS_40_S_HTC_Europe_2.31.401.5. Can anybody help me, please?
Click to expand...
Click to collapse
Nevermind, I just found out that I couldn't update because I have the S3 version (which, of course, nobody at the store told me) and therefore need another RUU.

usaff22 said:
How did you S-OFF?
Sent from my locked, tampered ville
Click to expand...
Click to collapse
+1! Lol
HTC One S

Desire S not registering on network

Hello,
I have this Desire S here which is on official 2.3.5 GB rom, sense 3 and unlocked. Everything else is working apart from the sim is not getting registered to the network and it keeps giving a "x" sign above signal notifier. I tried to manually register the sim "Orange" on its network, which it registered once and after 2 minutes removed the registration automatically.
can you please help me in this regard?
shall i flash the radio?
shall i flash the new rom?
or is it some hardware isuue (assuming it is working because i can search the operators manually.)

Hi few days ago,
I've had similar issue with my lady's phone, she just spilled some liquid ( ? ) over the phone
and when i opened it, the phone was wet inside...
There was no network at all..
I dried it up through the night, and it came back to normal...
You can try to clean simcard and phone connectors as well ( carefully )
If that's one of the above mentioned causes, there is a big chance you may recover your phone...
If the problem persists, you might also check
http://forum.xda-developers.com/showthread.php?t=2143855
for more direct help

thanks for the tip. let me open the phone and give it a go... will update you if it worked or not

ok, i have checked it, cleaned the sim jacket, phone is not water damage either...
sim jacket is fine because it do ask me for sim pin code when i turn the phone on. the sim card is not blocked either.
can you please look into this issue for me?
thanks

Could you give more details? Such as how you unlocked the device? Any mods that you may have installed?

hi i m from india. i have htc desire s with unique problem. network works well with GSM mode only with tata docomo sim but gone crazy with BSNL and Vodafone sim and no network reception in gsm mode only and when i try to set it manually it said " uor sim card does not allow connect this network" however when i select WCDMA mode it works with poor signal. how to resolve it any idea.

dr.sandeep671988 said:
hi i m from india. i have htc desire s with unique problem. network works well with GSM mode only with tata docomo sim but gone crazy with BSNL and Vodafone sim and no network reception in gsm mode only and when i try to set it manually it said " uor sim card does not allow connect this network" however when i select WCDMA mode it works with poor signal. how to resolve it any idea.
Click to expand...
Click to collapse
Just a thought....
Is/was it simlocked
Is your phone ( or its software ) branded ( carrier locked )
Is it still stock or rooted and modded already...
Could you specify the radio version- your device is having installed...

asgardr said:
Just a thought....
Is/was it simlocked
Is your phone ( or its software ) branded ( carrier locked )
Is it still stock or rooted and modded already...
Could you specify the radio version- your device is having installed...
Click to expand...
Click to collapse
hey bro tnx for replying i m new for htc phone so do not know how to identify whether it is sim locked or not. but when i used vodafone or bsnl sim i can talk when i select WCDMA but lost network in GSM mode only. my phone have stock ICS with 3.6 htc version, software no. 14.01.401.2 710RD, BASEBAND VERSION 20.76.30.0835U_3831.19.00.1110, when i enter in mode after pressing vol. down button and power key following information is displayed
LOCKED
SAGA PVT SHIP S OFF RL
HBOOT- 2.02.0002
RADIO - 3831.19.00.1110
eMMC -BOOT
I DO NOT ROOTED MY PHONE TILL NOW AS I LIKE HTC SENSE UI AND NOT A HEAVY GAMER.

I have been having this problem with my Desire S on/off for a while now. I have not been able to find out what's causing the problem.
It has happened with Cynogen, Smooth and stock.

tried 3 radio, 3 custom rom with no luck my mobile have same problem not connecting with bsnl sim in gsm mode only however connectivity improve for tata docomo and doing best in GSm mode only. plz friends help what to do now. have no warrenty as i bought it from ebay

is this thread closed i mean no one is replying here.

Have you tried with another sim card?

Sleepwalker.bg said:
Have you tried with another sim card?
Click to expand...
Click to collapse
yea i tried but with other sim Only GSM mode is not working however WCDMA mode is working

Is it possible that the phone is locked to some GSM operator and you card is for another?

i don't know. how to know that if it is so.

[Q] Unsimlock help please

Hey everyone, My Motorola DEFY has just broken (the charging connectors in the micro USB port have completely broken, so I have got an old HTC Sensation out.
I've done S-OFF, Root, and installed CM10.1 (The latest build).
The problem is, I can't get any Unsimlock method to work..
I can use my phone without the request for the pin popping up, but otherwise I have no signal or connection.
My network is Giffgaff (UK) which uses O2 signal.
I have no connection to the network at all (for example to send messages or initiate calls/receive calls), never mind data.
I've tried the following:
Method 1 (The date showed up, so I can't unsimlock this way)
Method 2 (This one didn't work because I have 1.27 Hboot)
This method (This sort of works, I can use my phone without having to enter the network unlock pin, but I have no connection to the network).
No network connection image. This is clean CM10.1 install. S58 data has successfully cleared, but my Giffgaff sim doesn't work
Any help would be very much appreciated, thank you.

pk92 said:
Hey everyone, My Motorola DEFY has just broken (the charging connectors in the micro USB port have completely broken, so I have got an old HTC Sensation out.
I've done S-OFF, Root, and installed CM10.1 (The latest build).
The problem is, I can't get any Unsimlock method to work..
I can use my phone without the request for the pin popping up, but otherwise I have no signal or connection.
My network is Giffgaff (UK) which uses O2 signal.
I have no connection to the network at all (for example to send messages or initiate calls/receive calls), never mind data.
I've tried the following:
Method 1 (The date showed up, so I can't unsimlock this way)
Method 2 (This one didn't work because I have 1.27 Hboot)
This method (This sort of works, I can use my phone without having to enter the network unlock pin, but I have no connection to the network).
Any help would be very much appreciated, thank you.
Click to expand...
Click to collapse
You'll have to use method 2 BUT first downgrade your firmware to 1.17/18 and then flash the file. As soon as you've done that you just upgrade back to the latest firmware and voila, sim unlocked!

sy224048 said:
You'll have to use method 2 BUT first downgrade your firmware to 1.17/18 and then flash the file. As soon as you've done that you just upgrade back to the latest firmware and voila, sim unlocked!
Click to expand...
Click to collapse
That's what I tried with the 'third' method on my OP.
Install Firmware 1.17 (Firmware 1.17 Universal)
Install nbh file (PG58DIAG.nbh from here)
Install Firmware 3.32 (Firmware 3.32 Universal (Non-TMOUS))
Also tried "Firmware 3.32 unlocked hboot http://www.mediafire.com/download.php?mrynwif8cznhhvx"
I've checked the Giffgaff APN settings here and they are correct on my phone too.
Have I done anything wrong? or is there anything more I need to do?
Here's what my BL says at the moment (I've tried 3.33, didn't work :/ )
-Firmware-3.33-
PYRAMID PVT SHIP S-OFF RL
HBOOT-1.27.1100
RADIO-11.24A.3504.31_M
OpenADSP-v05.6.0.2226.00.0418
eMMC-boot​
It may not be an un-sim-lock problem, but a radio problem perhaps?

My M8 Will Not Recognize Non-Verizon SIM

Hi all, here's my problem, any help would be greatly appreciated
I've had an M8 for about 6 months now, but in my attempt to fix the sim slot (hardware issue) I destroyed the ZIF connector for the screen display (DOH!). The M8 has been one of my favorite phones so far, so I just ordered a new(ish) one from SoonerSoft on ebay. Unfortunately, now that it's arrived, it refuses to recognize my MetroPCS sim card. I get no status bar icon, but when I reboot the device I get an error message that says "Non-Verizon Sim" and I have NO SERVICE WHATSOEVER. From what I've read, this device should be factory SIM unlocked but I have no talk, no text, no data connection. I've been going round and round in circles trying to resolve the issue on my own so I figured I would reach out for some help.
Here are the fixes I've already attempted:
Flashed TWRP and CMod 13
Flashed back to stock KitKat with RUU method
Attempted SIEEMPI SimUnlock method
Manually changed my CID to SuperCID (11111111)
Now that I've done RUU, I can't flash another ROM, and I'm unwilling to S-ON again in case I end up with a non-updatable version of KitKat 1.55.
Note: When I go into data settings, it will not let me select any GSM only networks as my Preferred Network, and I can't access any GSM Settings either in the data menu or the call menu. The phone doesn't even recognize the SIM as a MetroPCS chip. Please help!
Device Info:
M_WLV PVT SHIP S-OFF
CID-11111111
HBOOT-3.16.0.0000
RADIO-0.89.20.0321
OpenDSP-v38.2.2-00542-M8974.0311
OS-1.55.605.2
eMMC-boot 2048MB
Apr 1 2014,00:26:53.0
EDIT: Just FYI, my old VZW M8 had no problem recognizing the sim card, I just couldn't maintain contact between the pins and the sim for very long.

Having the same issue with my Verizon M8. Sim is not detected, tried many methods found on the internet and here on xda as well, but no luck.