Database Info

I was just unlucky or Captivate is so bad?

I dropped the Captivate yesterday. Because I had a silicon case and screen protector, seems like nothing happen, not even a small scratch. Hell no. After that the phone just couldn't send or receive any call!!! Calling from my friends' phones: just one ring and then it went to Voice mail box. Trying to call my friends: not even a ring, just "Call ended". Well, what was going on? I tried everything: switch the simcard to another phone, worked fine! Hard reset, flash back to stock, didn't help!
AT&T is sending me a new one (well, probably refurbished), but I just feel so disappointed with that. Only one drop! My previous Samsung Omnia has been dropped so many times, some times even the back cover and battery was out, but it still works smoothly!

sounds like you dropped it just right to severely damage the antenna

Man that sucks luckily you didn't scratch it up and they really couldn't pin point the problem and blame you
Sent from my SAMSUNG-SGH-I897 using XDA App

Dropped mine today will running to my car. It landed face down (yikes!) and slid about 5 feet (YIKES!!!). I picked it up assuming the glass would be cracked or at least nicely scratched or the phone would simply not work. To my surprise, the screen looks totally unscathed and the phone still works fine. I have some lovely scratches on the plastic casing either side of the screen which sucks but they are hardly noticeable.
Sent from my SAMSUNG-SGH-I897 using XDA App

I had my phone go straight to voicemail once, i thought that was wierd. Other than that nothing out of the ordinary. The phone works well for me including the GPS, which I know a lot of people complained about.

So I was probably unlucky though. Of course the good thing is the phone has no scratch, but that is what I would expect. I dont know if the drop affected the antenna, as I could still see at least 3 bars of signal. Just weird. Good thing that you guy, who have dropped the phone at least one, did not experience the same problem as mine. So I guess I can still love the Captivate though . Otherwise, I hate to see the chuckle in my room-mate's face, who has an iPhone

cppc said:
So I was probably unlucky though. Of course the good thing is the phone has no scratch, but that is what I would expect. I dont know if the drop affected the antenna, as I could still see at least 3 bars of signal. Just weird. Good thing that you guy, who have dropped the phone at least one, did not experience the same problem as mine. So I guess I can still love the Captivate though . Otherwise, I hate to see the chuckle in my room-mate's face, who has an iPhone
Click to expand...
Click to collapse
I hope that'd be one of those nervous "ha ha we're in the same boat now, mine came with a damaged antenna out of the box" chuckles. j/k
Anyway, that's weird that it still shows a few bars but doesn't connect.. Maybe you somehow shook part of the antenna's connector loose?

Well, I guess the silicon/rubber case should help a little bit to avoid things like that happen. I cant imagine how bad it was if I didnt have the case.

ive dropped my cappy numerous times. thank god it has the bodyglove (while waiting for the otterbox) which seemed to take the abuse well. i think you just got unlucky

yeah sounds like u damaged the antenna

I would try changing the similar card before anything. I work for att and a lot of times people drop their phones and as a result have no service and I just change the similar card and it works 99% of the time.
Sent from my SAMSUNG-SGH-I897 using XDA App

Godd advice, and by the the way SIM stands for Subscriber Identity Module, and not similar, but since you work for AT&T, we don't expect you to know that.

rajendra82 said:
Godd advice, and by the the way SIM stands for Subscriber Identity Module, and not similar, but since you work for AT&T, we don't expect you to know that.
Click to expand...
Click to collapse
I'm hoping that was a his/her keyboard changed it or at least I hope so
Sent from my SAMSUNG-SGH-I897 using XDA App

rajendra82 said:
Godd advice, and by the the way SIM stands for Subscriber Identity Module, and not similar, but since you work for AT&T, we don't expect you to know that.
Click to expand...
Click to collapse
I think we have a swype victim...

rajendra82 said:
Godd advice, and by the the way SIM stands for Subscriber Identity Module, and not similar, but since you work for AT&T, we don't expect you to know that.
Click to expand...
Click to collapse
And of course, it's "good advice" and not "godd advice". But then who am I to nitpick?
(Had to remove the URL as I am still new to the forums.)

Yep keyboard changed sim card to similar card on me. Couldn't edit the post cause I'm new and I had to wait 5 minutes to re-post. By the way not all at&t reps are complete morons. I admit some are totally incompetent. In fact, the general consensus amongst at&t sales reps is most customers couldn't wipe their own ass without first confiding in an experienced ass wiper for a step by step solution.
Sent from my SAMSUNG-SGH-I897 using XDA App

mayoj7 said:
Yep keyboard changed sim card to similar card on me. Couldn't edit the post cause I'm new and I had to wait 5 minutes to re-post. By the way not all at&t reps are complete morons. I admit some are totally incompetent. In fact, the general consensus amongst at&t sales reps is most customers couldn't wipe their own ass without first confiding in an experienced ass wiper for a step by step solution.
Sent from my SAMSUNG-SGH-I897 using XDA App
Click to expand...
Click to collapse
That's because most people ARE stupid.
I've dropped mine once or twice but no problems that I've noticed. Not even a scratch.

The gray plastic and metal back cover mark easily but the black plastic and glass are very tough the Samsung videos prove that. But glass is glass and is far from indestuctable. Other than that I have completely disasembled my phone and it is very rugged. Not much room for things to break. A strong cast aluminum chassis backs the touch screen and strong feeling plastic back plate. Everything has good support. I've dropped mine many times without fear and have no ill effects.
My friends iphone 4 however has a broken screen and his insurance is $15 a month. Mine is $5. That makes me feel great about my decision to abandon apple.
Sent from my SAMSUNG-SGH-I897

[Q] Loose Screen?

Is anyone having a problem with the screen, well the phone, clicking when you touch the corners? Over the past few days it seems like the actual phone and back cover are not connected tightly resulting in a click sound and feel when typing on the keyboard. I have tried to re-seat the back cover with no luck. I am going to try and get an exchange today but the whole design around a uni body phone worries me long term.

I've posted the same thing and you're not alone. What you can do is put a paper inside the case and it'd resolve your problem for now
Sent from my HTC Sensation 4G using XDA App

You need to return that **** asap!
Sent from my HTC Feeling.

There appears to be some build quality issues with some devices out there last night I discovered that vibrate doesn't work on my phone.

check out my 1st and 2nd post in this thread just called T-Mobile and they're overnighting my phone, I love this phone but this is the first phone I had to exchange twice

Mcp,
Unfortunately I have to go threw hell to get mine replaced since my wife is an employee.

Bad vibrations... lol
I noticed on mine the vibration is very mild compared to say the MyTouch 4G.

RickCain said:
Is anyone having a problem with the screen, well the phone, clicking when you touch the corners? Over the past few days it seems like the actual phone and back cover are not connected tightly resulting in a click sound and feel when typing on the keyboard. I have tried to re-seat the back cover with no luck. I am going to try and get an exchange today but the whole design around a uni body phone worries me long term.
Click to expand...
Click to collapse
I have it to, actually dont know if I should take it so seriously.
Yhe it clicks a little but nothing serious.

Yup, my one day old sensation also clicks and make that noise when I press on the bottom right of the screen, just like yours. Also, the capacitive buttons are unevenly lit. This is my second unit, and I am very disappointed. I returned the first one because of a wacky battery. Build quality on that one was perfect. I might return this unit also.
Any other folks with the same issue?
Sent from my HTC Sensation 4G using XDA Premium App

darkdelusions said:
Mcp,
Unfortunately I have to go threw hell to get mine replaced since my wife is an employee.
Click to expand...
Click to collapse
Just called walmart and they're out of stock and I can only return/exchange at that walmart I would just return it and go to another store but its more expensive. Guess I'll call tomorrow and do a warranty claim

mcp2009 said:
Just called walmart and they're out of stock and I can only return/exchange at that walmart I would just return it and go to another store but its more expensive. Guess I'll call tomorrow and do a warranty claim
Click to expand...
Click to collapse
How would you know if T-Mobile would do the warranty claim with a new device?
Sent from my HTC Sensation 4G using XDA Premium App

i got the same problem.. didnt think it was a big deal.. im more concerned about data issues and root.. got mine on craigslist so i cant exchange right? i would have to take it up with htc correct?

when you exchange it.. do they charge you again?
i sent in my phone and they ordered me a new phone i received a charge of 291 dollars ontop of the previous 280

mike2518 said:
How would you know if T-Mobile would do the warranty claim with a new device?
Sent from my HTC Sensation 4G using XDA Premium App
Click to expand...
Click to collapse
I already talked to them and they were ready to overnight the replacement phone but they said they couldn't because I'm in my buyers remorse period

the bottom right corner seemed loose for me too, but i din't care that much and now, after using it for about 2 weeks it fits tight. don't know what happened.

anyone with loose buttom right corner and now its tight ???
what did you do ??
mine is loose too !!!
thats my second unit too... the first one made crackling noises when typing messages. this one is better ... but with loose corner !!!

mine is more like a loose right side. you can physically feel the screen go in to the back cover

xnifex said:
mine is more like a loose right side. you can physically feel the screen go in to the back cover
Click to expand...
Click to collapse
Yes, my first unit was flawless, I would have kept it if not for the wacky battery. This one annoys me every time I press on the right lower portion. I'm weighing my options, I only have 3 days left to exchange/return it to walmart
Sent from my HTC Sensation 4G using XDA Premium App

Got the same problem.
Tomorrow i am gonna switch back covers and see if it is the issue.
I think when you take the back cover of to many times the right side will show this problem.
Greetz.

Happens to my phone as well only if I press the right point. That sounds come from the battery. Pull the backcover and press on the battery then you'll hear some clicks. But I couldn't figure out how to solve that. Even putting paper didn't help.

Replacing HTC One S Battery

Hello I wondering if after say 6 months - 1 year of use if we could replace the battery of the HTC One S somehow because my limited knowledge tells me the battery capacity will be much lower after 6 month - 1 year of use.
Thanks!

RepusJonathan said:
Hello I wondering if after say 6 months - 1 year of use if we could replace the battery of the HTC One S somehow because my limited knowledge tells me the battery capacity will be much lower after 6 month - 1 year of use.
Thanks!
Click to expand...
Click to collapse
I highly doubt you can replace it yourself, the back is one whole peice, I'm gonna say that your gonna have to take it to a retail store so they can replace it for you bcuz I kinda asked the same question at the store and they said to just bring in the phone and we'll replace it for you but im not too sure about that, if you don't mind taking apart your phone to replace a battery you could buy a battery from amazon or eBay and just look up how to tear down the one s but the decision is all yours, its your device.....hopefully this kinda helped you
Sent from HTC one s

DONT DO IT URSELF LOL! why would u give him that idea
Sent from my HTC One S using xda premium

Lol my bad, maybe he wants to do it him self which I really wouldnt recommend at this point but each user makes his own decision, everyone is different....he may want to do it himself (i wouldn't recommend). Im just putting ideas out there you know whatever he chooses to do is his decision but he should think about the consequences should he choose to do it himself, but hey everyone is different so....think about it b4 you make a decision....
Sent from HTC one s

k1llacanon said:
DONT DO IT URSELF LOL! why would u give him that idea
Sent from my HTC One S using xda premium
Click to expand...
Click to collapse
Umm, why not? I've opened my phone several times. The battery looks pretty easy to replace.

villainhalf said:
Umm, why not? I've opened my phone several times. The battery looks pretty easy to replace.
Click to expand...
Click to collapse
Dont quote me on this but I've read while it's not hard to take the back out, the battery appeared to be soldered or some other way permanently attached. Not the battery itself but the wires coming from it. I heard the wires aren't just a clip connection to the board but soldered or some other way
Sent from my HTC One S on Axiom S

HTC One S Screen Repair Directions | DirectFix
Check this video of One S disasembly out, it may be helpful. Removing the back cover doesn't seem hard at all and the battery is is not soldered, as you can see in the video (somewhere around 3:40 they remove the battery connector).

Lols he's making out that because hes opened the back means it'll be so easy to replace battery leave him to it and in a few months we won't see hik on xda because he does not have a one s anymore lol
Sent from my HTC One S using xda premium

k1llacanon said:
Lols he's making out that because hes opened the back means it'll be so easy to replace battery leave him to it and in a few months we won't see hik on xda because he does not have a one s anymore lol
Sent from my HTC One S using xda premium
Click to expand...
Click to collapse
Allow me to disagree. It appears to be a very straight forward task. You have to:
1. Remove the two plastic covers
2. Unscrew 4 screws
3. Unplug the old battery and plug in the new one
4. Screw the 4 screws, mentioned in step 2
5. Place back the plastic covers
If that sounds dangerous to you, maybe you are probably right not to do it yourself.
P.S. I do not take any responsibility whatsoever for other people's skills or lack of skills and the potential damage they may cause to their devices

k1llacanon said:
Lols he's making out that because hes opened the back means it'll be so easy to replace battery leave him to it and in a few months we won't see hik on xda because he does not have a one s anymore lol
Sent from my HTC One S using xda premium
Click to expand...
Click to collapse
LOL. You're assuming that I don't have the technical skill to take apart a phone because you lack the ability. The One S isn't my first rodeo; the process is straight forward and even a halfwit monkey could do it. If you lack the technical skills of a halfwit monkey than excuse me for my disrespect and I admire your willingness to blend into a social setting with your illness. :good:
eminembdg said:
Dont quote me on this but I've read while it's not hard to take the back out, the battery appeared to be soldered or some other way permanently attached. Not the battery itself but the wires coming from it. I heard the wires aren't just a clip connection to the board but soldered or some other way
Sent from my HTC One S on Axiom S
Click to expand...
Click to collapse
My battery, nor the wires, were soldered. I was/am thinking about transferring to black casing.
EDIT: Z3ra7uL; You got to the video first :] Plus thanks to you.

villainhalf said:
My battery, nor the wires, were soldered. I was/am thinking about transferring to black casing.
Click to expand...
Click to collapse
have u found any black casing yet bro?

I dissasembled my device, it's not hard at all. Trust me, i'm engineer

Is there an sd slot in there? I would really like to put my 32 gig sd card in this phone. Sadly 16 is not enough.

musky said:
Is there an sd slot in there? I would really like to put my 32 gig sd card in this phone. Sadly 16 is not enough.
Click to expand...
Click to collapse
Nope, we're lucky enough to get flash memory.
Dr. Rick: not yet. The UK body is not compatible with the US S. It has a different bottom. I'm waiting for the black and red US S before continuing my experiment.
I am looking to see if the One J's battery is compatible with our phone. I'll Frankenstein a larger battery. As it stands I've bought a few extra one s batteries and to keep charged just in case of emergencies. The battery is really easy to replace.
Sent from my HTC VLE_U using xda premium

villainhalf said:
Nope, we're lucky enough to get flash memory.
Dr. Rick: not yet. The UK body is not compatible with the US S. It has a different bottom. I'm waiting for the black and red US S before continuing my experiment.
I am looking to see if the One J's battery is compatible with our phone. I'll Frankenstein a larger battery. As it stands I've bought a few extra one s batteries and to keep charged just in case of emergencies. The battery is really easy to replace.
Sent from my HTC VLE_U using xda premium
Click to expand...
Click to collapse
I thought someone said there was a cut down sd card in there...once he takes off the back, what's the black thing in the upper right of the back of the phone?

villainhalf said:
LOL. You're assuming that I don't have the technical skill to take apart a phone because you lack the ability. The One S isn't my first rodeo; the process is straight forward and even a halfwit monkey could do it. If you lack the technical skills of a halfwit monkey than excuse me for my disrespect and I admire your willingness to blend into a social setting with your illness. :good:
My battery, nor the wires, were soldered. I was/am thinking about transferring to black casing.
EDIT: Z3ra7uL; You got to the video first :] Plus thanks to you.
Click to expand...
Click to collapse
So the battery wires were just a clip like connection then?
Sent from my HTC One S on Axiom S

eminembdg said:
So the battery wires were just a clip like connection then?
Sent from my HTC One S on Axiom S
Click to expand...
Click to collapse
Yup check the video posted in this thread by z3ra7ul, post #7 its a real nice teardown vid

You guys seem to have this pretty well covered but just thought I'd include my experience as well. A few days ago I replaced the damaged housing on my International One S because somebody was interested in buying it but then wasn't interested in my asking price because the warranty was now void..
Anyway, it was super easy. Only difference is that, while the one in the video's lower cover just pops off, mine is double-sided stickied in an elaborate pattern and was rather difficult to remove. The sticky stretches out and needs to be put back into place. It was even more difficult to get it back on properly.. but I finally got it.
But yes, The battery is easy to get at, but I don't remember seeing a connector for it (but I wasn't really looking for it specifically.. just checking things out). So I wonder if the EU version is soldered and the US version is connector?

mmceorange said:
Only difference is that, while the one in the video's lower cover just pops off, mine is double-sided stickied in an elaborate pattern and was rather difficult to remove. The sticky stretches out and needs to be put back into place. It was even more difficult to get it back on properly.. but I finally got it.
Click to expand...
Click to collapse
Do you mean the used some double sided tape?

Basically you just need to pop off the top cover, then the bottom with a case opener, remove a few screws, then CAREFULLY dislodge the case from the rest of the device, be very careful here because if you use too much force the metal will bend! Then you can just use tweezers to pull the battery connector off and you can remove the battery.
http://www.engadget.com/2012/05/21/htc-one-s-teardown/

An ant crawled inside my Note LCD screen

I really have no idea how the hell it got inside...left it in my bedroom came back and saw it crawling. i assumed it was on the outside of my screen, but it was really inside :\ how the hell did it get in there? Its so disturbing...

I hope for your sake he manages to crawl out again and doesn't die there.

Speaker grille maybe?

he's already dead...sigh

yo blud7...im a Trini too! noticed your bmobile avatar

Avantiel said:
I really have no idea how the hell it got inside...left it in my bedroom came back and saw it crawling. i assumed it was on the outside of my screen, but it was really inside :\ how the hell did it get in there? Its so disturbing...
Click to expand...
Click to collapse
That's messed up... you should try low pressure blower.... btw this is mbetty.. have been that happen before and that solution worked a few times... different devices tho

Wow that's very disturbing. Hope you find a solution and now I have to stop leaving my note on the floor and onto a table or something.
Sent from my GT-N8013 using Tapatalk 2

There must be a hole between lcd screen which let an ant to go under it. Im sure that hole will cause some dirt to go inside as well which later can create something like a dust cloud inside. Those are common issue with htc device. Htc sensation exactly..but i never heard its happen to sammy product before..keep crossing finger..this is something to worry about
Sent from my GT-N8000 using xda app-developers app

Lol sorry it's kind of funny, but I do empathise for you. Had read a thread in the past with the exact same issue on a tablet. I wonder if warranty will cover ants
Sent from my GT-I9300 using Xparent Cyan Tapatalk 2

Buggy tablet

mano42 said:
Buggy tablet
Click to expand...
Click to collapse
It's a feature, not a bug.
Sent from my GT-I9300 using Xparent Cyan Tapatalk 2

Warranty covered
Have you been to the store to see if it is under warranty? And what they told you?
Supposedly the screen should be sealed. I think! Or not!

Just contact Samsung and ask them what you should do. Obviously this should not be possible.
Sent from my GT-N8013 using Tapatalk 2

I'll attempt blowing some can air into the speaker grill. If that fails ill contact Samsung cuz I bought this from amazon.

if it's still eligible to return, send it back to amazon and just say that it wasn't working properly and you'll get a replacement in a day or so.
ask me how i know....lol.

mgunthi said:
Have you been to the store to see if it is under warranty? And what they told you?
Supposedly the screen should be sealed. I think! Or not!
Click to expand...
Click to collapse
Could have got in the micro sd slot and crawled around. I worked in the field years ago for a cable company, a lady called in and said her cable box LED display was cutting off numbers so 8's looked like 3's and so on. I went to here house and noticed about 20 roaches inside her box!

rand33099 said:
Could have got in the micro sd slot and crawled around. I worked in the field years ago for a cable company, a lady called in and said her cable box LED display was cutting off numbers so 8's looked like 3's and so on. I went to here house and noticed about 20 roaches inside her box!
Click to expand...
Click to collapse
Wow that's bad. I would not want to touch anything in that house. Would have to disinfect like the biochemist do.

Hold a vacuum cleaner hose up to wherever you think he got in and maybe it will suck him out?

the memory card slot has always been covered...and i honestly cant see him crawling in through the speaker grill. its way too tiny

Maybe the charging port? Either way tablets are not air tight, and the ant got in.
Pretty sure Amazon can work with you as well, I have always had good customer service experiences with them.
Makes me feel better I paid for the best buy replacement plan

Frustrating strangeness

My M8 is being goofy and I need some advice. For some reason the thing keeps randomly kicking over to docking mode, playing my ringtone, and the diskette defaults to speaker which is getting real hard on my hearing.
I tried wiping and restoring to a NAND backup but the issues persist. I'm thinking firmware or radios are the issue.
If im wrong, can someone suggest a fix? If updating the firmware sounds wise, could some kind soul post a link to the latest firmware for the Verizon M8?

loonatik78 said:
My M8 is being goofy and I need some advice. For some reason the thing keeps randomly kicking over to docking mode, playing my ringtone, and the diskette defaults to speaker which is getting real hard on my hearing.
I tried wiping and restoring to a NAND backup but the issues persist. I'm thinking firmware or radios are the issue.
If im wrong, can someone suggest a fix? If updating the firmware sounds wise, could some kind soul post a link to the latest firmware for the Verizon M8?
Click to expand...
Click to collapse
You aren't going to like my answer but this problem can be solved by replacing the flex cable inside the phone. I have had to do this for a few phones already. It's a $15 part plus you would be wise to buy the $11 speaker grill stickers to replace the ones you take off as they won't be reasonably reusable.
There are very small ic and smd on this cable that can break loose and cause this exact symptom.
Sent from my Nexus 6 using Tapatalk

dottat said:
You aren't going to like my answer but this problem can be solved by replacing the flex cable inside the phone. I have had to do this for a few phones already. It's a $15 part plus you would be wise to buy the $11 speaker grill stickers to replace the ones you take off as they won't be reasonably reusable.
There are very small ic and smd on this cable that can break loose and cause this exact symptom.
Sent from my Nexus 6 using Tapatalk
Click to expand...
Click to collapse
You're right. I don't like that answer a whole lot. Then again, I do like that it can be fixed for a somewhat reasonable price. The phone spends a lot of time on the dashboard of a big rig and the harsh vibration made me wonder if something like that might be the case. Is is the flex cable for the USB port? I'm probably going to take it to a shop and have it done rather than try it myself.

loonatik78 said:
You're right. I don't like that answer a whole lot. Then again, I do like that it can be fixed for a somewhat reasonable price. The phone spends a lot of time on the dashboard of a big rig and the harsh vibration made me wonder if something like that might be the case. Is is the flex cable for the USB port? I'm probably going to take it to a shop and have it done rather than try it myself.
Click to expand...
Click to collapse
Yes that's exactly what it is. Make sure they get the 32g version as the other one is missing an antenna connector.
Sent from my Nexus 6 using Tapatalk

dottat said:
Yes that's exactly what it is. Make sure they get the 32g version as the other one is missing an antenna connector.
Sent from my Nexus 6 using Tapatalk
Click to expand...
Click to collapse
Im thinking of doing it myself. Where would you recommend getting the parts?

loonatik78 said:
Im thinking of doing it myself. Where would you recommend getting the parts?
Click to expand...
Click to collapse
Bought all of mine via eBay. I can look-up some links and send you them via pm when I'm not mobile.
Sent from my Nexus 6 using Tapatalk

dottat said:
Bought all of mine via eBay. I can look-up some links and send you them via pm when I'm not mobile.
Sent from my Nexus 6 using Tapatalk
Click to expand...
Click to collapse
That would be awesome! Thank you, thank you very much for your help.

loonatik78 said:
The phone spends a lot of time on the dashboard of a big rig and the harsh vibration made me wonder if something like that might be the case.
Click to expand...
Click to collapse
The vibration is easily fixed, carry the phone in your shirt pocket or ?? Your body is as good a vibration insulator as you can find anywhere!

xs11e said:
The vibration is easily fixed, carry the phone in your shirt pocket or ?? Your body is as good a vibration insulator as you can find anywhere!
Click to expand...
Click to collapse
I keep my phone on my body as little as possible. Its real uncomfortable to have a phone this big stuffed in a pants pocket all day and I almost never wear shirts with pockets. Even when I do I don't put the phone in them because its fallen out too many times. I'll probably lay it on a towel up there or something.

Mege-thanks!
I wanted to take a moment to give many thanks and utmost appreciation for the help on this problem. I got the board today and just finished installing it a few minutes ago. It's working like charm! I'm VERY happy!