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[Q] Is my TF bricked? Any solution

I had the little symbol that I can upgrade my firmware today so I started the process and it rebooted and then stayed on that screen for like an hour and rebooted.
now it comes up and sits at the eee pad screen with the aus logo at the bottom
if I hold power and down volume it says
android ww_epad-user bootloader < e> released by "ww-epad-8.2.3.6-20110414".
Booting recovery kernel image
and sits there nothing else..
so what should I do next?

I notice the "ww" in your bootloader; are you in the US?
I would suggest reading this post about bricked:
http://forum.xda-developers.com/showthread.php?t=1051776

Our resident gurus were looking for bricks to test a potential recovery method. Let me see if I can dig up a link to the thread. Otherwise search for rayman, bumble-bee...
Edit - Dan already linked the appropriate thread. Hook up with rayman84.

damm OTA update..
I will request an RMA from newegg...
took forever to get this!

From what the other thread says, the bad update was pulled... you say you got it OTA? Which country are you in, and when was the update?
Sent from my Transformer TF101 using XDA Premium App

kingrat said:
damm OTA update..
I will request an RMA from newegg...
took forever to get this!
Click to expand...
Click to collapse
Man, that sucks! I'm sorry to hear that your FOTA didn't go as planned. I hope either NE or Asus can make it right for you.

kingrat said:
I had the little symbol that I can upgrade my firmware today so I started the process and it rebooted and then stayed on that screen for like an hour and rebooted.
now it comes up and sits at the eee pad screen with the aus logo at the bottom
if I hold power and down volume it says
android ww_epad-user bootloader < e> released by "ww-epad-8.2.3.6-20110414".
Booting recovery kernel image
and sits there nothing else..
so what should I do next?
Click to expand...
Click to collapse
I want to keep this thread short as it is a re-post. Please post here for more help regarding this issue.
I ordered mine from newegg as well and experienced the EXACT SAME issue and ended up RMA'ing with newegg. If you can please hold off on doing that though for just a few days I can contact Hai, an Asus technician who worked with me, and inform him of your issue. He really wanted my particular device in his hands to work on but I rma'd too soon with newegg. I plan on calling Hai tomorrow evening. PM me your phone number for the time being and i can give it to Hai if you feel comfortable.
Also; it took about a week from when Newegg received my device to it being refunded back to my bank account. Hai may be able to make that turnover a bit quicker and allow you to receive a replacement thus saving you from having to wait for a new one.
P.S.S. - There is no solution other than RMA for the bricked devices.

Soft Bricked asus tf300t without boot menu!!! Help Please

I've bricked my asus tf300t after installing JB V10.4.2.17 from asus website.
I had my tablet unlocked but when starting to pass select Data Wipe the boot menu.
The problem I have now is I can not access the boot menu and I can only connect using apx mode.
I can not select the mode for adb to connect because I have no access to the boot menu.
I think the only solution is to access the boot menu by apx but I can not repair the boot
(I insist I have only access to apx mode and found no solution around the forum)

there is no solution.
Only NVflash. but you have to have it before brick.

I resign myself to send to the U.S. for repair, I'm sure I'll have to pay 198 USD for repair which is the value of half of the tablet
I accept suggestions, ideas, or if they know of any quick solution plz let me know

Kingroki said:
I resign myself to send to the U.S. for repair, I'm sure I'll have to pay 198 USD for repair which is the value of half of the tablet
I accept suggestions, ideas, or if they know of any quick solution plz let me know
Click to expand...
Click to collapse
Ya i'm pretty much in the same boat. I tried contacting the guys from MobileTechVideos, who are pretty well known for their jtag unbricking services. They said that they don't currently provide service for bricked TF300T.
Where do you live and how are you sure it's gonna cost you $200? I know some guys have gotten estimates of that much but I saw this other guy claim Asus did it for free.
Right now I'm thinking of selling it via craigslist or ebay for ~200 hopefully... hopefully..

mrmooc said:
Ya i'm pretty much in the same boat. I tried contacting the guys from MobileTechVideos, who are pretty well known for their jtag unbricking services. They said that they don't currently provide service for bricked TF300T.
Where do you live and how are you sure it's gonna cost you $200? I know some guys have gotten estimates of that much but I saw this other guy claim Asus did it for free.
Right now I'm thinking of selling it via craigslist or ebay for ~200 hopefully... hopefully..
Click to expand...
Click to collapse
I'm with both of you too, but managed this ICS. I contacted MobileTechVideos, and after he told me the JTag configuration was unknown I did a smidgen of research into it. Although all of it's above my head, and I did learn our chipset should be the Tegra 3 T30L. Same as the nexus 7 and A210. So if anyone figures out a configuration for those we might be in luck. Also if I read correctly if we could get the SBK (secure boot key), NVFlash would be useful even without a previous backup. If that's true that would be something we should look into. I'm sure they wouldn't be keen on the idea of letting that out though.
Sent from my Nexus 7 using Tapatalk 2

mrmooc said:
Ya i'm pretty much in the same boat. I tried contacting the guys from MobileTechVideos, who are pretty well known for their jtag unbricking services. They said that they don't currently provide service for bricked TF300T.
Where do you live and how are you sure it's gonna cost you $200? I know some guys have gotten estimates of that much but I saw this other guy claim Asus did it for free.
Right now I'm thinking of selling it via craigslist or ebay for ~200 hopefully... hopefully..
Click to expand...
Click to collapse
I'm from Chile, but the only solution seems to be to send the tablet to the U.S. for repair, case law in which you were charged 200 USD approx to change the motherboard.
That was because the tablet said was unlocked and mine too.

Kingroki said:
I'm from Chile, but the only solution seems to be to send the tablet to the U.S. for repair, case law in which you were charged 200 USD approx to change the motherboard.
That was because the tablet said was unlocked and mine too.
Click to expand...
Click to collapse
That's a bit idiotic on Asus' part. You would assume that Asus would be able to do a simple reflash instead of replacing the entire motherboard.

Kingroki said:
I've bricked my asus tf300t after installing JB V10.4.2.17 from asus website.
I had my tablet unlocked but when starting to pass select Data Wipe the boot menu.
The problem I have now is I can not access the boot menu and I can only connect using apx mode.
I can not select the mode for adb to connect because I have no access to the boot menu.
I think the only solution is to access the boot menu by apx but I can not repair the boot
(I insist I have only access to apx mode and found no solution around the forum)
Click to expand...
Click to collapse
Hi all... I had the same problem with my TF300.... When i update to jb bootloader. I tried to install CWM to flash cm10
My device now stock on Asus logo... With no fastboot and adb... Only the APX MODE... please if any one had any info.... Please please let the all know
I love my TF300T but i hate Asus so much... Because the didn't respect their customers...

I fixed my heavily bricked TF300t
Link to my thread ---> http://forum.xda-developers.com/showthread.php?p=45120193#post45120193
Hope it helps, good luck.

Guys, why would you want to feed the hyena that bites your hand at every chance it gets? Worst comes to worst, buy a USED (emphasis) motherboard off ebay and repair it yourself. There are plenty of guides in this forum on how to do it. I've done it numerous times myself. That way, you can still get it working again, while denying Asus a flagrant rip-off. I know they can just reflash the motherboard in most situations where the bootloader has been erased accidentally. Take a wild guess as to why they're so quick to suggest that the motherboard be replaced out of "necessity." Nothing hardware-wise is broken. How did they put the firmware in those machines in the first place? How's that different from your current situations? What could they do that they cannot now?

[Q] TF300T bootloader won't unlock

I RMAed my first TF300T and got another refurbished one but this one doesn't seem to want to receive OTA updates (I updated manually), the bootloader will not unlock (error), and asus device tracker tells me im entering the wrong serial. I know others have had a very similar issue and I am wondering if a fix has been found or if I will have to RMA again.

twich12 said:
I RMAed my first TF300T and got another refurbished one but this one doesn't seem to want to receive OTA updates (I updated manually), the bootloader will not unlock (error), and asus device tracker tells me im entering the wrong serial. I know others have had a very similar issue and I am wondering if a fix has been found or if I will have to RMA again.
Click to expand...
Click to collapse
Some one else had similar issue but they unlocked the device then sent it in for rma which costed them like 200 but long story short they replaced the board which caused him to lose unlocked but device still showed was unlocked in asus' system so they wouldn't help him. Maybe be similar for you because its a refurb could have been unlocked by previous owner and not fixed properly if it was by asus or something but probably still shows its unlocked in there system. I'd report to asus the experience your have and see what they say and if possible I'd probably rma again if it came that way. What the point in keeping device that came broken already especially if someone elses error. Bty no fix for that yet and probably wont be for a while. Also depending on who you have to rma with might be difficult if thats the only issue i'd start looking for other issues like random reboot, bootloop, hdmi, etc. Just something to give them for a sure replacement. All thats your choice though if it worth going through the trouble again. Took me 2 weeks went nuts without it.
Sent from my ASUS Transformer Pad TF300T using xda app-developers app

i have the same issue currently it a rma that was fixed say but it wasnt unlocked or anything was random booting so i tried to update it and bricked it well now i cant unlock it just says error

long story short: it took incredible three RMAs for me to get my bootloader unlocked. gotta hate those idiots at czech repair place. but kudos goes to helpful customer care.

julian_fin said:
long story short: it took incredible three RMAs for me to get my bootloader unlocked. gotta hate those idiots at czech repair place. but kudos goes to helpful customer care.
Click to expand...
Click to collapse
i just called then trying to get help with unlocking it and no luck

Kaptinkrunk said:
i just called then trying to get help with unlocking it and no luck
Click to expand...
Click to collapse
just fill out rma req from asus.com website and have dhl to pick up your tab.
tell them that you cannot do OTAs
Sent from my ASUS Transformer Pad TF300TG using xda app-developers app

julian_fin said:
just fill out rma req from asus.com website and have dhl to pick up your tab.
tell them that you cannot do OTAs
Sent from my ASUS Transformer Pad TF300TG using xda app-developers app
Click to expand...
Click to collapse
I've already rma'd it once.. It let's me do otas...
Sent from my Galaxy Nexus using Xparent Cyan Tapatalk 2

ASUS-Support Germany sucks

Hi Folks,
since October i'm a proud owner of an infinity tab.
In November i got an issue with the touch screen which stopped responding during work and i needed to set it into standby and turn it in aga in to make it work.
So i called ASUS-Support for help. After some days of mailing them and some responses they gold me, hat i have to send it to ASUS and they will take about 10 days to repair it.
It took them 43(!!!) days. In this time i got no proactive information about the progress. So i needed to ask again.
They also gave me the option to pay me the money back, i spend in this device.
But i wanted exactly that type of device.
When i got back my device i firstly was very happy, because all errors i told them were fixed.
They replaced the mainboard.
But then i considered that the device was not hit by the OTA-update and I needed to contact ASUS again.
First they asked me about the MAC of my new Main board.
So somebody missed to change it in their database for OTA-Updates.
I gave the needed information and waited for response... Nothing.
Again in asked ASUS and they told me to manually update to the actual version and wait for the next update.
Then android 4.2 got to our devices but no OTA at mine showed up.
Very angry I mailed ASUS again, and they told me to send my device back again.
I asked them, how they think to keep me online, because I already waited 43 days for the first fix.
But they didn't even react on that. It ended in the suggestion to update my device manually if I do not want to send the device in.
I now decided to never by any ASUS device again because of the bad service I get for a device for 719 € .
Cu hanswurst1979
Sent from my ASUS Transformer Pad TF700T using xda app-developers app

hanswurst1979 said:
Hi Folks,
since October i'm a proud owner of an infinity tab.
In November i got an issue with the touch screen which stopped responding during work and i needed to set it into standby and turn it in aga in to make it work.
So i called ASUS-Support for help. After some days of mailing them and some responses they gold me, hat i have to send it to ASUS and they will take about 10 days to repair it.
It took them 43(!!!) days. In this time i got no proactive information about the progress. So i needed to ask again.
They also gave me the option to pay me the money back, i spend in this device.
But i wanted exactly that type of device.
When i got back my device i firstly was very happy, because all errors i told them were fixed.
They replaced the mainboard.
But then i considered that the device was not hit by the OTA-update and I needed to contact ASUS again.
First they asked me about the MAC of my new Main board.
So somebody missed to change it in their database for OTA-Updates.
I gave the needed information and waited for response... Nothing.
Again in asked ASUS and they told me to manually update to the actual version and wait for the next update.
Then android 4.2 got to our devices but no OTA at mine showed up.
Very angry I mailed ASUS again, and they told me to send my device back again.
I asked them, how they think to keep me online, because I already waited 43 days for the first fix.
But they didn't even react on that. It ended in the suggestion to update my device manually if I do not want to send the device in.
I now decided to never by any ASUS device again because of the bad service I get for a device for 719 € .
Cu hanswurst1979
Sent from my ASUS Transformer Pad TF700T using xda app-developers app
Click to expand...
Click to collapse
You don't need "Germany" in the title. Asus support sucks period.

The usernames featured in this thread are highly amusing..
Did you contact Asus directly or go back to the shop you bought it at? Under EU law the shop is bound to give you a full 1 year warranty, you see.

Why did you refuse the money back ? With it you could have bought a completely new infinity tab with no repaired part.
Sent from my ASUS Transformer Pad TF700T using xda app-developers app

cause it was not available at my trusted shops anymore...
Sent from my ASUS Transformer Pad TF700T using xda app-developers app

I understand
Sent from my ASUS Transformer Pad TF700T using xda app-developers app

ShadowLea said:
The usernames featured in this thread are highly amusing..
Did you contact Asus directly or go back to the shop you bought it at? Under EU law the shop is bound to give you a full 1 year warranty, you see.
Click to expand...
Click to collapse
I contacted ASUS directly because they said it wouldn't last longer than 10 days... The shop would last longer.
Sent from my ASUS Transformer Pad TF700T using xda app-developers app

[Q] Unlocking without Asus's apk

Hi,
last month I sended my TF300T to Asus because I had a problem with it. The tablet wouldn't upgrade itself and the sensor for the keyboard stopped working leaving the screen on.
My tablet was unlocked. I knew that there was a risk!
But when the tablet came back fixed, with the system 4.2.1 was happy and felt very lucky.
But now, I'm not that sure.
As the warranty finished shortly after the tablet came back, I said to myself that there was no reason to not unlucked it again.
I went to Asus's web site, downloaded the apk and runned it and:
I get the answer "Unknokn connection error, please try again"
In fact it seem that Asus does not want taht I unlock the boot loader again.
Is there another way..
Thanks...

alainlafond said:
Hi,
last month I sended my TF300T to Asus because I had a problem with it. The tablet wouldn't upgrade itself and the sensor for the keyboard stopped working leaving the screen on.
My tablet was unlocked. I knew that there was a risk!
But when the tablet came back fixed, with the system 4.2.1 was happy and felt very lucky.
But now, I'm not that sure.
As the warranty finished shortly after the tablet came back, I said to myself that there was no reason to not unlucked it again.
I went to Asus's web site, downloaded the apk and runned it and:
I get the answer "Unknokn connection error, please try again"
In fact it seem that Asus does not want taht I unlock the boot loader again.
Is there another way..
Thanks...
Click to expand...
Click to collapse
Call Asus and tell them that they need to add your serial and new mac address back to their database so you can unlock it again. Keep nagging them until they do it. This is the ONLY fix for you.

sbdags said:
Call Asus and tell them that they need to add your serial and new mac address back to their database so you can unlock it again. Keep nagging them until they do it. This is the ONLY fix for you.
Click to expand...
Click to collapse
Hello,
that's what I did, and the support guy told me that its impossible to reset my serial number in the database. He told me that I'll need to send the tablet back for tech service.
For now I have a RMA for sending back my tablet.
I won't pay for shipping, as they'll pick up my tablet at my house.
I found that a little strange. But for now I'l wait to see what will happen.
Thanks for your help...
:good:

alainlafond said:
Hello,
that's what I did, and the support guy told me that its impossible to reset my serial number in the database. He told me that I'll need to send the tablet back for tech service.
For now I have a RMA for sending back my tablet.
I won't pay for shipping, as they'll pick up my tablet at my house.
I found that a little strange. But for now I'l wait to see what will happen.
Thanks for your help...
:good:
Click to expand...
Click to collapse
He's bull****ting you. There are plenty of people on XDA who have got Asus to do it.

hello please I have a place unknown serial number only.
Do you think it would work if I said mac and sn from bag.
But of registration asus I have done.
Tablet were on the servis with bad rom and unolck bootloader and there locked bootloader.
Sorry for bad English.
Thanks for the advice

alainlafond said:
Hi,
last month I sended my TF300T to Asus because I had a problem with it. The tablet wouldn't upgrade itself and the sensor for the keyboard stopped working leaving the screen on.
My tablet was unlocked. I knew that there was a risk!
But when the tablet came back fixed, with the system 4.2.1 was happy and felt very lucky.
But now, I'm not that sure.
As the warranty finished shortly after the tablet came back, I said to myself that there was no reason to not unlucked it again.
I went to Asus's web site, downloaded the apk and runned it and:
I get the answer "Unknokn connection error, please try again"
In fact it seem that Asus does not want taht I unlock the boot loader again.
Is there another way..
Thanks...
Click to expand...
Click to collapse
Have you paid for a repair? Has your warranty void by Asus?

Sorry to bring up an old thread...But does anyone know what a second error beyond the network one would be? It lets me verify my google account then sits for a long time. After that I can an error "Unable to unlock device at this time. Please try again later." Same serial number issue or something different?
Edit: after restarting a couple more times, I got it to work!