[Q] razr hd help - RAZR HD Q&A, Help & Troubleshooting

My friend busted the screen on her razr, and we were trying to get her photos off of it with my laptop, but windows explorer wont recognize any of the files on it. anybody know of some third party software that might help? Unfortunately, she wasnt using an sd card, so all the photos are on the phones internal storage. The phone is unrooted and my computer is running windows 7

Try turning usb debugging on.
Sent from my PACMAN MATRIX HD MAXX

For me personally MTP always worked better and more stable under Linux than under W7. Try downloading a ubuntu live cd (has to be ubuntu 13.04) and try connect to the phone with the live system. 13.04 supports MTP natively, so it should be as easy as plug & play.
Just a thought: have you installed the motorola sw with the drivers before trying to connect to the phone?

izzy spun said:
My friend busted the screen on her razr, and we were trying to get her photos off of it with my laptop, but windows explorer wont recognize any of the files on it. anybody know of some third party software that might help? Unfortunately, she wasnt using an sd card, so all the photos are on the phones internal storage. The phone is unrooted and my computer is running windows 7
Click to expand...
Click to collapse
maybe a silly question, but did she have the cloud sync turned on? They might be safe & sound & waiting for you.

Related

USB Device Driver

I've searched the developement thread, general thread and haven't found an answer. My Windows 7 X64 box doesn't recognize the phone. I've rebooted both the phone and computer, still no love. My sdk is up todate and have googled for the drivers but just get links to join other forums. Just got it today in the USA, could it be the phone wasn't supposed to be released yet? Any help will be appreciated.
I'm not sure I follow. Device drivers for what function? Mass storage device should be supported without extra drivers. For HTC sync, Internet sharing from pc, etc, you need to install HTC sync, which you can find on the SD card that came with the phone or on HTC website. Bluetooth functions require drivers from the maker of your Bluetooth transceiver or pc.
Sent from my HTC Sensation Z710e using XDA App
I put this in the other thread where you asked. Download HTC Sync
http://www.htc.com/www/SupportViewNews.aspx?dl_id=1073&news_id=918
xnifex said:
I put this in the other thread where you asked. Download HTC Sync
http://www.htc.com/www/SupportViewNews.aspx?dl_id=1073&news_id=918
Click to expand...
Click to collapse
Doing that now, never had a sense phone, just plain vanilla android since 2008. Thanks for the fast reply.
[PROBLEM] Issue with internet sharing from PC to phone via USB
Hi,
I don't want to start a new thread, because this one is similar to my problem.
I have HTC Sense, and when I connect it to PC and select "Internet form PC", my PC gets a blue screen.
I've installed HTC Sync provided with microSD included to phone, and when i connect phone with PC via USB with HTC Sync selected - everything is OK, phone synchronizes data with Outlook and stuff... But, when I want to update some data in my phone via Internet from PC (during HTC Sync connection) - my PC crashes and gives me a blue screen
What is going on? Does any of You have same issue?
I have Windows XP Professional 32bit with SP3
Could someone help?
Thanx in advance
Mac Driver?
Anyone know if there is a Mac driver out there?
Qwert302 said:
Anyone know if there is a Mac driver out there?
Click to expand...
Click to collapse
About a year ago i sent an e-mail to HTC asking just that, at that time they did not support Mac's, and after that i just forgot about it...
Exactly what do you want to accomplish by connecting your phone to your mac?
If it is just to access the memory card it should just work.
I think if i remember right i wanted mostly two things, tethering through usb and managing contacts, the first one is solved easily by using wifi tethering, and the second one is much easier to do by always create your contacts on google(not sim, not in phone memory), and then you can just arrange them in your google account using a computer, that also means the next time you have a Android phone, your contacts will always be backed up and restored whenever you register your new phone with your google account(for market).
RoosterX said:
Exactly what do you want to accomplish by connecting your phone to your mac?
If it is just to access the memory card it should just work.
Click to expand...
Click to collapse
I'm also looking for a Mac driver; ever since rooting my phone using Revolutionary my computer no longer recognizes that the phone is connected, and the phone doesn't recognize that the computer is connected. I've also tried it on my Linux and Windows machines at home and neither of them work either. The problem is with the phone, not the desktop OS.
Any ideas? Sounds like it would be a driver issue, but I'm not 100% certain.
EDITED: I rebooted my linux machine at home (first time in months!) and it does actually work there. But it seems to have lost the mac and windows drivers. I don't care about the windows one so much, but I use a music syncing app called DoubleTwist that AFAIK is not available for Linux. (Plus, my iTunes library is on my work Mac.)

[Q] Can´t connect Omnia 7 to PC

hey XDAs
received my omnia 7 on last friday and it´s everything i could´ve asked for!
but now i got a little problem...
at first, some facts: i´m on a macbook pro and i use the windows phone 7 connector (tried win 7 and zune via boot camp, too).
i tried to unlock with 2 different trys, a) with chevron and b) with some dialer code to get in the "diagnosis" menu........both tries failed!
but after b) i got a new "diagnosis" tile in my apps menu
now i have the problem, that my pc can´t recognize the phone anymore...win 7 and zune say "no phone connected" and the wp7 connector (mac) doesn´t do anything (should start automatically, when phone is plugged in) but i get a "new network device found" message where i need to configure the new device.
(in addition, i THINK that my phone doesn´t even load the battery through the usb port, so maybe my cable is broken?)
maybe i can´t connect my phone because of the "diagnosis" menu?? and how can i remove this app??? maybe i should do a factory reset?
so what´s the problem here??? even if i can´t do the unlock, it sucks not being able to put music, videos or even updates on my omnia ;(
really nobody?
I don't know anything about using Macs with a WP7, but on windows, you need yo make sure you have the latest Zune. Also, if you have hacked to allow tethering, you have also turned off the Zune sync function.
Sent from my SGH-i917 using XDA Windows Phone 7 App
"so what´s the problem here??? even if i can´t do the unlock, it sucks not being able to put music, videos or even updates on my omnia ;("
The problem is you aren't actually running windows, it's still a virtual system. The USB controls are still through your mac. You will not be able to connect your win7 phone to a mac, that is not possible, and your wasting your time even attempting it. Sell the mac and buy a laptop, you will be happier.
slight22 said:
"so what´s the problem here??? even if i can´t do the unlock, it sucks not being able to put music, videos or even updates on my omnia ;("
The problem is you aren't actually running windows, it's still a virtual system. The USB controls are still through your mac. You will not be able to connect your win7 phone to a mac, that is not possible, and your wasting your time even attempting it. Sell the mac and buy a laptop, you will be happier.
Click to expand...
Click to collapse
If he's using VMWare fusion and accessing a Win7 guest via OSX host, then you're right.
However, if he's dual-booting Win7 through Boot Camp, then it should still work.
Samsung phones, like LG phones, have a way of switching the USB mode to allow Zune or allow tethering (the latter killed by Mango).
Monkeytown will have to follow the instructions for changing the USB mode back to the one that allows for Zune (on LG phones, it's called MS COMPOSITE).
i´m running a dual boot system, no vmware...
and microsoft released the wp7 connector themselves for mac, so it SHOULD work :/
i think i never saw an option of tethering in the settings menu, so how can i do that? i mean, change the usb mode
/e: i managed to get another omnia 7, and it works like a charm via my usb cable and mac connector
so....i would like to see the instructions that i should follow -.-

[Q] Please help!! must recover data on phone, screen unresponsive :S:S:S

Hello! any help enormously appreciated.
My phone's screen has cracked, no longer responds to touch, and I can't find anyway to get my contacts and saved notes off of it but I need that info for my business.
Phone is a Motorola Razr 5 XT885
this thread had some ideas: http://forum.xda-developers.com/showthread.php?t=1694743
can I just try this sort of things even though it's a different phone?
I have some experience manipulating android devices but not sure how to get access to this things internal memory... any ideas?
Phone is lock screen activated, no SD card, running stock ROM and screen is 100% unresponsive. I can't find any software that helps me access files on my device, I"m mostly working with windows 7 or XP but could access a Linux distro if that helps.
get a usb mouse and connect your phone via OTG .use mouse to open the manu backup your data to your pc via wifi .if your screen cant see anything at all connect your phone to a TV set via hdmi
Sent from my DROID RAZR HD MAXX using xda app-developers app

transfer itunes music from mac to lg g3?

hello. I've owned my g3 for a day and just trying to get everything organized. I'm having trouble trying to transfer my iTunes music to my g3. I've tried EVERYTHING. i dled the drivers, tried wondershare and android file transfer. it boils down to that my mac isn't recognizing an android device. I've enabled debugging mode and nothing. any suggestions?
toawkanavngthded said:
hello. I've owned my g3 for a day and just trying to get everything organized. I'm having trouble trying to transfer my iTunes music to my g3. I've tried EVERYTHING. i dled the drivers, tried wondershare and android file transfer. it boils down to that my mac isn't recognizing an android device. I've enabled debugging mode and nothing. any suggestions?
Click to expand...
Click to collapse
here's a direct, and two round about ways of transferring your music: http://www.androidcentral.com/how-get-your-itunes-music-your-android
Just curious are you using the factory cable that came with it? Also have you tried restarting the phone while it's plugged into the Mac? My G3 wasn't recognized until I used the factory cable then the folder came up with HTC sync manager. Hope that helps
No matter what, I can never stay away from android for long.
I have had this same problem before. What was causing it for me was Samsung kias program. I had to uninstall kias you can't just delete the app you have to run the uninstall.
rodger-sp said:
I have had this same problem before. What was causing it for me was Samsung kias program. I had to uninstall kias you can't just delete the app you have to run the uninstall.
Click to expand...
Click to collapse
i don't think i have the samsung kias program installed but i will take a look
idelgado782 said:
Just curious are you using the factory cable that came with it? Also have you tried restarting the phone while it's plugged into the Mac? My G3 wasn't recognized until I used the factory cable then the folder came up with HTC sync manager. Hope that helps
No matter what, I can never stay away from android for long.
Click to expand...
Click to collapse
yea I'm using the cable that came with the phone. i didn't try to restart the phone while plugged in but ill try that. every time i tried to use the android file transfer, i plugged in my phone and enable debugging and everything, the phone doesn't appear in the program. do i need to unmount/mount the phone or something?
iSyncr has worked extremely well for me. Recognizes the device right away and I can transfer my iTunes playlists directly.
i can't for the life of me get this to sync via usb... my usb works fine when charging and all. but when it comes to trying to sync or transfer files on my macbook, my device never shows up... so i had to sync my iTunes music via wifi... **sigh** i don't know why my device is never recognized
I hope someone has a solution. I followed these steps: Uninstalled Samsung Kies, downloaded the drivers from LG website, rebooted. Still, Android device file transfer did not recognize phone. Only way right now to connect phone with mac via USB is to use LG's own PCsuite. I have also an unlocked Moto X and Android device file transfer works flawless even before uninstalling Samsung Kies. I think there is something wrong with LG's drivers for the Mac.
Hey, I think it worth trying using a factory cable. Sometimes, it matters so much. And I gotta say some program are designed with too many features, and it could not be good on every one of them. So, you better try someting more professional, like TunesGo. It's specialized in transferring music from iTunes to Android phones, like LG G3.

Nook HD+ with Android 5.1 installed

Hello all, I've ported (or rooted?) one of my Nook HD+ tablets to Android 5.1 using the process given by PeteInSequim here. The process went well, and the tablet works great except for one thing. When I connect the Nook to my Acer laptop running Windows 10 Pro, via the usb cable, Windows Explorer does not recognize it, nor does it show up in device manager, and it did prior to the upgrade. If I remove the external microsd card and use the Acer card slot, I can access it. I want to be able to put some games on it for an elderly friend of mine who has trouble using a regular computer / laptop and likes a touch screen. Am I missing something ie. drivers or some other software? Is it possible to side load 5.1 using the laptop versus the wifi on the tablet to decrease the download time? Any help would be greatly appreciated. Thanks, Roger
rmissildine said:
Hello all, I've ported (or rooted?) one of my Nook HD+ tablets to Android 5.1 using the process given by PeteInSequim here. The process went well, and the tablet works great except for one thing. When I connect the Nook to my Acer laptop running Windows 10 Pro, via the usb cable, Windows Explorer does not recognize it, nor does it show up in device manager, and it did prior to the upgrade. If I remove the external microsd card and use the Acer card slot, I can access it. I want to be able to put some games on it for an elderly friend of mine who has trouble using a regular computer / laptop and likes a touch screen. Am I missing something ie. drivers or some other software? Is it possible to side load 5.1 using the laptop versus the wifi on the tablet to decrease the download time? Any help would be greatly appreciated. Thanks, Roger
Click to expand...
Click to collapse
Sorry, I went ahead and upgraded to Nougat and now file explorer sees the nook...
Thanks anyway,
Roger

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