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Hello suddenly my nexus s stopped connecting with data with the pc it only charges, tried with 3 diffrent computers with diffrent os , no menu popping on nexus and nothing connected on the computer(like i didnt connect anything), i removed the battery left it for some time installed stock rom still nothing.It was acting normally for a second and the other it stopped any help appreciated!
Are you sure you're using the cable that came with the phone? I have an LG Wink featurephone here that uses the same connector at the phone end -- its cable will charge my Nexus S (using the computer, obviously, but also when used with either the LG or Samsung charger) but no USB connection happens when I use it. Only the cable that came with my Nexus S provides a USB connection when I connect to the computer. I guess there are pinout differences between the two cables.
If you're sure you're using the right cable, I would guess that it's gone bad if it doesn't work on any computer. You can buy an (overpriced) replacement from Samsung or maybe a cheaper one on eBay or at a retail store. If the latter, be sure the seller lists it as compatible with the Nexus S.
it happened with the original cable ppfff i dont know...
same problem
stavros86 said:
Hello suddenly my nexus s stopped connecting with data with the pc it only charges, tried with 3 diffrent computers with diffrent os , no menu popping on nexus and nothing connected on the computer(like i didnt connect anything), i removed the battery left it for some time installed stock rom still nothing.It was acting normally for a second and the other it stopped any help appreciated!
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Click to collapse
Hi
I have the same problem
I have no idea what the problem could be.
We are not alone with this problem: code.google.com/p/android/issues/detail?id=13553
Now installed stock rom as well but still the same problem.
If i starting the NS in the bootloader mode the phone is not recognized by the computer.
It would be great, if someone knows a solution!
polandy said:
Hi
I have the same problem
I have no idea what the problem could be.
We are not alone with this problem: code.google.com/p/android/issues/detail?id=13553
Now installed stock rom as well but still the same problem.
If i starting the NS in the bootloader mode the phone is not recognized by the computer.
It would be great, if someone knows a solution!
Click to expand...
Click to collapse
I've been trying to get help with this for weeks. No one is even responding to my posts. I thought it was something OBSURDLY simple, such that people didn't even want to waste their time responding to me.
Seeing same problem, No connetion via USB
Posted problem in General,, http://forum.xda-developers.com/showthread.php?t=1104245
Tried different cords, different computers and operating systems,, did cold start several times on phone (removed battery) still no luck, I am running totally stock
Curious do any of you have the Google Music Beta?? (maybe a over zealous rights thing?)
just tried it with a Win 7 machine that had never seen it before and it said it could not recognize the device,, me thinks that the MS device driver DB is messed up buy some recent Win update??
i sent it to samsung to change my usb slot because after connecting to pc and nothing happen when i went to charge the phone it took 5 hours to get to 30% so iam almost sure that mini usb slot malfunctions
stavros86 said:
i sent it to samsung to change my usb slot because after connecting to pc and nothing happen when i went to charge the phone it took 5 hours to get to 30% so iam almost sure that mini usb slot malfunctions
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Click to collapse
My phone charges just fine. And my USB connectivity was fine until I manually installed 2.3.4.
~I had usb connection problems after upgrade to 2.3.4 a bit different but I managed to get the USB back by formatting the SD card.
see here
Acnescar said:
~I had usb connection problems after upgrade to 2.3.4 a bit different but I managed to get the USB back by formatting the SD card.
see here
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Click to collapse
I was on 2.3.3 when this happened, i tried to flash 2.3.4 then and again it didnt work but the strange thing is that when i was moving the mini usb the first times up and down it was shown for a moment as a broken usb device.Then this stopped and was not shown at all on the computer and finally the phone charged super slow when connected to electricity
Beginning to believe that it is a physical prob with USB connector on phone. It seems to start/stop charging when wiggling usb on phone but no mounting. Doe anyone know best way to resolve , T-mobile but bought from Best Buy? so to Best Buy? FOR SUPPORT /EXCHANGE? suggestions?
I've seen loose connections before. My suggestion ain't the cheapest but the plug, on the cable end, shouldn't wiggle. I went to a corporate sprint store, the ones that actually have working display phones, and got their usb to micro usb data cable. The thing with that cable is when you plug it in the phone side, it goes into the jack firmly. You can almost feel the little locking tabs click into place. There should be no play or wiggle with that cable as long as there's no damage or abuse with the jack on the phone. IMO, that's a good data cable. It's never given me problems before.
Also, sometimes the cable is only wired for charging. A true data cable will be wired correctly and be able to both charge and transfer data. Usually the cables that come with the phone are crap quality. I don't know if my suggestion will help but it won't hurt to have a good cable for data transfer and flashing. The last thing you want is a flaky connection from a cheap cable when you're flashing roms. Russian roulette with bricking a phone in a worse case situation.
Did you try reboot the computer and the phone? How about a different usb port? How about unplug any other usb device in case it's conflicting for some unknown reason? It sounds like so many people with windows 7 are having problems. Usually always happens with a new os that's released. Xp, for flashing devices and programming different hardware devices, has never given of a problem. I have a small partition with xp on it just for that purpose only.
off to Samsung for repair for me...
After time on phone with them and a factory reset belief is that the usb connector is defective. BTW Best Buy just hands off to Samsung 1-800 #
So Back to a barely functional G-1 for a while, glad I could find it!
So is Samsung or the carriers replacing or fixing units?
My USB data died shortly after 2.3.4 ota update.
Wifi FTP is fine for data transfer but I want USB debug to work...
Shame on google and Samsung, this bug has been around for months.
no shame on anyone...
I went through a factory reset with Samsung on phone that isolated the problem to what is apparently a loose usb connector, nothing to do with software... only hassle is sending it in for repair, as` mentioned problem needs to be dealt with Samsung customer service (not carrier or Best Buy), they were fine on phone...
I have had a UK SII since launch (originally on O2) but rooted and now using CM9.
Ive noticed recently that my charger needed to be wiggled a bit in the port for the phone to start charging.
Now it seems to have gotten worse and now i have to have the plug tilted in the usb port at a certain angle and apply pressure to it for it to start charging. Ive tested with 4 different leads. Connected to my laptop and phone keeps on flicking to usb debugging message so i am presuming the connections in the usb port are faulty.
Ive also cleaned a load of fluff out from it and its still the same.
The phone is just under a year old... so im hoping its covered for a 2 year cover like my old Sony Erricson phone.
Do you think they will repair this fault or make me pay due to excessive wear n tear?
I charge once a day over night, and dont use the port for much else apart from probably undre 20times connected to laptop.
Thanks
did you try the cable with something else than your phone? It looks like it's probably some broken part of the cable inside, but try anyway.
If it works fine with everything else it's your phone, if doesn't work with other things it's the cable and i'm not sure if they would replace it, because it could be your fault if it's the cable.
Vincentmrl said:
did you try the cable with something else than your phone? It looks like it's probably some broken part of the cable inside, but try anyway.
If it works fine with everything else it's your phone, if doesn't work with other things it's the cable and i'm not sure if they would replace it, because it could be your fault if it's the cable.
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Click to collapse
As I described above... i have tested the phone with 4 different usb cables/chargers.
I'm just posting for brief warning/general info for you guys. When I got to work tonight I plugged in my USB OTG cable which I have been using w/ no issues on both my N7 and S3 since July and then plugged in a 64gb flash drive that I have also been using since launch. When I plugged in the flash drive, I heard a pop, the screen went blank and the phone is totally dead. A quick search showed while this isn't incredibly common, it has happened to several people. Most blamed the OTG cable, but I disceted mine and it had no broken wires and no shorts. I turned up a thread on root wikiz that basically said that it is the power management IC self destructing and there is nothing that can be done to repair it. So, just a heads up if you use OTG-- I am not sure I will use it again on this phone as it seems it is just a matter of time...
Later,
Jason
jacampb2 said:
I'm just posting for brief warning/general info for you guys. When I got to work tonight I plugged in my USB OTG cable which I have been using w/ no issues on both my N7 and S3 since July and then plugged in a 64gb flash drive that I have also been using since launch. When I plugged in the flash drive, I heard a pop, the screen went blank and the phone is totally dead. A quick search showed while this isn't incredibly common, it has happened to several people. Most blamed the OTG cable, but I disceted mine and it had no broken wires and no shorts. I turned up a thread on root wikiz that basically said that it is the power management IC self destructing and there is nothing that can be done to repair it. So, just a heads up if you use OTG-- I am not sure I will use it again on this phone as it seems it is just a matter of time...
Later,
Jason
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Click to collapse
From another forum...but saw your thread. Does this mean your phones is screwed or just the charger?
Jarmezrocks said:
From another forum...but saw your thread. Does this mean your phones is screwed or just the charger?
Click to expand...
Click to collapse
Phone
Sent from my Galaxy SIII
Which USB cable did u use?
Sent from my SGH-T999 using xda premium
jacampb2 said:
I'm just posting for brief warning/general info for you guys. When I got to work tonight I plugged in my USB OTG cable which I have been using w/ no issues on both my N7 and S3 since July and then plugged in a 64gb flash drive that I have also been using since launch. When I plugged in the flash drive, I heard a pop, the screen went blank and the phone is totally dead. A quick search showed while this isn't incredibly common, it has happened to several people. Most blamed the OTG cable, but I disceted mine and it had no broken wires and no shorts. I turned up a thread on root wikiz that basically said that it is the power management IC self destructing and there is nothing that can be done to repair it. So, just a heads up if you use OTG-- I am not sure I will use it again on this phone as it seems it is just a matter of time...
Later,
Jason
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Click to collapse
This happened to me. Verizon will warranty the phone. I wondered what actually blew up in the hardware. I am surprised it hasn't happen to more people, seeing how you really don't have any control over whether it blows up or not.
RotaryXperiment7 said:
Which USB cable did u use?
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Click to collapse
This. I just ordered one lol.
jacampb2 said:
I'm just posting for brief warning/general info for you guys. When I got to work tonight I plugged in my USB OTG cable which I have been using w/ no issues on both my N7 and S3 since July and then plugged in a 64gb flash drive that I have also been using since launch. When I plugged in the flash drive, I heard a pop, the screen went blank and the phone is totally dead. A quick search showed while this isn't incredibly common, it has happened to several people. Most blamed the OTG cable, but I disceted mine and it had no broken wires and no shorts. I turned up a thread on root wikiz that basically said that it is the power management IC self destructing and there is nothing that can be done to repair it. So, just a heads up if you use OTG-- I am not sure I will use it again on this phone as it seems it is just a matter of time...
Later,
Jason
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Click to collapse
Sorry to here about your phone. I was jut about to go buy one of these cables.
This same thing happened to my phone a few weeks ago. It went totally dead out of nowhere, I was taking photos at the time.
You shouldn't have a problem getting a replacement even if you don't have insurance.
Good Luck
I have heard stories about that happening, though its not common, it is surprising that its so low considering its random and no one knows exactly what causes it
at least you don't have to factory restore before returning
Sorry guys, I just woke up. Was on graveyard shift last night. Anyhow, the cable was a generic ebay right angle otg cable, about 5" or so in length. I am 99% certain it had nothing to do with the cable though, just a hardware problem. As mentioned above I dissected the cable and it had no problems. I could still use it on my Nexus 7 with no issues. I had the cable plugged in before inserting the flash drive and it was fine until the flash drive was plugged it.
The Root Wikiz thread I mentioned said that someone had sent theirs in to be Jtag'ed thinking it was just hard bricked. The response from the people where he sent it was that they had seen a number of them with the PMIC damaged and that there was nothing that their services could do for them.
My guess is there are some marginal PMIC's out there and that when they switch the port from charge to host mode they just cant take the current and pop. The fact that I made it nearly 5 months using the same OTG cable on a regular basis kind of lends credence to this theory, but who knows. All I know is that it was totally dead, absolutely no signs of life regardless of what I tried.
FWIW I was rooted and running paranoid android, but I have found reports of this happening to bone stock phones as well as any variation of ROM. Verizon did warranty the device. Oddly, the tech told me "I have never heard of this happening" but didn't even ask me to try anything with the phone, he just said that they would ship me a new one for warranty replacement.
New device is here, I'm off to root and unlock! Good luck guys.
Later,
Jason
jacampb2 said:
Sorry guys, I just woke up. Was on graveyard shift last night. Anyhow, the cable was a generic ebay right angle otg cable, about 5" or so in length. I am 99% certain it had nothing to do with the cable though, just a hardware problem. As mentioned above I dissected the cable and it had no problems. I could still use it on my Nexus 7 with no issues. I had the cable plugged in before inserting the flash drive and it was fine until the flash drive was plugged it.
The Root Wikiz thread I mentioned said that someone had sent theirs in to be Jtag'ed thinking it was just hard bricked. The response from the people where he sent it was that they had seen a number of them with the PMIC damaged and that there was nothing that their services could do for them.
My guess is there are some marginal PMIC's out there and that when they switch the port from charge to host mode they just cant take the current and pop. The fact that I made it nearly 5 months using the same OTG cable on a regular basis kind of lends credence to this theory, but who knows. All I know is that it was totally dead, absolutely no signs of life regardless of what I tried.
FWIW I was rooted and running paranoid android, but I have found reports of this happening to bone stock phones as well as any variation of ROM. Verizon did warranty the device. Oddly, the tech told me "I have never heard of this happening" but didn't even ask me to try anything with the phone, he just said that they would ship me a new one for warranty replacement.
New device is here, I'm off to root and unlock! Good luck guys.
Later,
Jason
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Click to collapse
Wow, that sucks, but I am glad you got another S3. I have been using this one that I got from Amazon. It has a couple of usb ports and 2 card readers. I have been very happy with it. It is extremely useful when I am at family functions, and everyone has taken a lot of pictures and video. I can grab their cards and pull the pics and video onto my 64 Gig SD card on my phone. People are amazed I can do this with my phone! However, now I am a little worried about using it. I will keep this in mind, and only use it on the occasions that I really need it. Thanks for the heads up!
Rob
my s3 discharging immediately
hi everybody....
i have an issue with my s3....i make an OTG cable and plug it into my s3...and i just can get power from it,no data.
but i think the s3 is already wasting power and i must charging it after a day.
can anybody help me!!!!!
arminghm said:
hi everybody....
i have an issue with my s3....i make an OTG cable and plug it into my s3...and i just can get power from it,no data.
but i think the s3 is already wasting power and i must charging it after a day.
can anybody help me!!!!!
Click to expand...
Click to collapse
One day charge is normal if using phone. If gonna use OTG you are overusing and can expect 1/2 day. Buy good cable if want data.
I had something similar happen except, my usb sent a static spark from my oc to my phone. Didn't fry it completely, but messed up something that would no longer dock to pc, dock to car our go into deep sleep.
Wonder if the two issues are related.
Be sure to discharge any static in you usb called before plugging them into your phone.
Sent from my SCH-I535 using xda app-developers app
prdog1 said:
One day charge is normal if using phone. If gonna use OTG you are overusing and can expect 1/2 day. Buy good cable if want data.
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Click to collapse
your right..but its used for 3 days....i bought an otg cable and use it...thats amazing...i can use mouse,keyboard and other devices in my s3.
but i still have my problem...
my s3 is in flight mode and and doesnt do anything...but its discharging..and i dont know the problem is sent from my os or my hardware..
idont kno that the os is screwed up or is something wrong with battery.
is there any command that tell os to dont discharging???
i love my s3 so much
arminghm said:
your right..but its used for 3 days....i bought an otg cable and use it...thats amazing...i can use mouse,keyboard and other devices in my s3.
but i still have my problem...
my s3 is in flight mode and and doesnt do anything...but its discharging..and i dont know the problem is sent from my os or my hardware..
idont kno that the os is screwed up or is something wrong with battery.
is there any command that tell os to dont discharging???
i love my s3 so much
Click to expand...
Click to collapse
Discharging is what the battery always does when not plugged into A/C power and turned on, and even sometimes when it is plugged into A/C power (when you get in the top 10% of full it starts going through discharge/charge cycles to keep it within the top 10% of power but never totally full. This prevents overcharging and explosions)
That said:
A sudden reduction in the runtime for the battery under the same average load is almost always the battery going bad.
If you mean the battery doesn't last as long because you now use OTG - those things you plug into the phone need to get their power somewhere. The phone battery is it.
So now you are powering the phone + whatever other things you attach to it. Some of them can drain a lot more power then you might think. You just never noticed much (if at all before) because your total reserves weren't such a tiny amount.
If you stop using OTG devices and your battery capacity bounces right back up to where it was before, then you can reasonably infer the extra gadgets are the culprit.
(if you stop OTG stuff for a few days and the battery still sucks when before it didn't, probably need to buy a new battery because yours is most likely shot.)
Assuming it seems to work fine...
So two choices, right? No accessories and lots of battery life, or lots of accessories and no power to run them with.
well...not really:
It's probably not always possible - but how often do you use OTG near A/C power?
Whenever you are near somewhere you can plug in, the first thing you should plug into your OTG cable (besides the phone) is a USB hub with a power cord.
...and really, if you want to use those power hungry USB hard drives and things like that, then you really can't without taking the stress off of the phone of supplying that power - that hard drive just half spins up like a car that cranks but won't start.
Every crank in that car wears the battery down and beats up the starter when it doesn't fire up the engine. Just like every spin up but not quite read of the hard drive puts incredible load on the S3 to try to throw enough current at it fast enough to keep it happy. Just beating it up for nothing.
Which brought me to what I wanted to bring up for some consideration:
Think about trying to use a powered hub whenever you can as the first thing off the OTG cable, should take an immense amount of stress off of the S3 in making it all work.
Bet at the least you reduce the risk of popping since the power spikes will be much less - that powered hub is a pretty solid buffer for that kind of stuff when you are constantly popping flash drives in and out.
I remember way back when for the Nook Color when some really sharp people made OTG happen out of the thin air - no way Barnes & Noble had that on even a remote list of possibilities when they were ready to throw the device to the masses and see what happened.
If you wanted to use more then the smallest of thumb drives you needed a powered hub. The device wasn't designed for it, and simply wasn't able to squeeze more then a paltry amount of power out in reverse. (but it was just enough to talk to a powered hub...)
Anywhere that you can plug in your powered buffer should contribute to avoiding the problem the OP posted about. The thought experiment (hopefully) growing from this post? How much truth does this theory exhibit?
Edit: Totally missed this post:
arminghm said:
hi everybody....
i have an issue with my s3....i make an OTG cable and plug it into my s3...and i just can get power from it,no data.
but i think the s3 is already wasting power and i must charging it after a day.
can anybody help me!!!!!
Click to expand...
Click to collapse
Here you say you made an OTG cable, the first post I quoted you in you said you bought one. If you made it, i'd say that is your problem.
The quality of the cable you use absolutely matters. Higher quality parts = higher quality results.
I have a bunch of micro USB cables (as i'm sure many of you do also - ) ... and from some of them I get an absolute night/day result in charging.
Some cables (mostly the ones from the dollar store or older cables) just plain suck. They can't bring enough power from the same A/C adapter as my OEM HTC/Samsung cables. (I have some motorolla OEM cables from around the time of the droid X launch - they are closer to the dollar store cables in quality - haven't tried recent motorolla OEm cables, hopefully they got better or I got a bad batch over a six month period)
Using the low quality cables I can absolutely lose power plugged in just being a wifi hotspot with the screen on, until it eventually goes critical and dies. (this I tend to notice when my pc banished to the corner of nowhere loses all network connectivity) - whereas with the HTC/Samsung cables from within the last two years keep me near full with that being the only difference.
I'd rather have a few good cables then a bag full of POS dollar store ones. That little bit better material, little bit tighter QC adds up to a big difference in the final outcome.
This same thing happened to me when I plugged the same type of cheap right elbow OTG cable from ebay into my brand new S3 (2 days old with about one hour of usage). The cable worked fine with USB drives, a mouse, or a keyboard used alone on the S3. The cable was plugged into a USB 4 port hub with multi-card reader. The screen was off when I plugged it in so it appeared to just be off. Any attempts to power it on were fruitless. I smelt the phone right afterward and there wasn't any burnt smell. Plugging in the phone resulted in it getting pretty warm but not to an extreme yet the battery remained cool. It appears to have burnt something between the battery and lines but leaving the components intact thus causing the excess of heat. BTW the hub/reader is fine. I won't be using that again on my new one but I will be attempting to use a different hub that has been working fine on my wife's RAZR MAXX HD. Just hope this is a very isolated incident and not a bad batch from the retailer.
Edit: The S3 is a blue 16G Verizon model. The S3 was on stock ROM when this happened (not like that would prevent death from inferior circuit protection components).
Were you using a powered hub, or passive hub?
Anyone tried a DAC off the OTG cable?
BowDown said:
Were you using a powered hub, or passive hub?
Anyone tried a DAC off the OTG cable?
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Click to collapse
Don't do it. I've fried 2 GS3s with a UCA-220 DAC over otg.
First time with a regular OTG cable, the second time with a OTG/phone charging cable, the power came unplugged and zap. I'm lucky Verizon has replaced the phone two times.
I think the best solution is to completely isolate the DAC power from the phone power. A circuit to charge the phone with the otg/charge cable and a separate circuit to power the DAC.
uber_mike said:
Don't do it. I've fried 2 GS3s with a UCA-220 DAC over otg.
First time with a regular OTG cable, the second time with a OTG/phone charging cable, the power came unplugged and zap. I'm lucky Verizon has replaced the phone two times.
I think the best solution is to completely isolate the DAC power from the phone power. A circuit to charge the phone with the otg/charge cable and a separate circuit to power the DAC.
Click to expand...
Click to collapse
Wouldn't use of a powered usb hub remove any power issues? I purchased a OTG cable today.. I had planned to connect it to a powered hub, and run the DAC off that?
I have a Samsun Galaxy S2 SPH-d710 running ICS 4.0.4 and I cant seem to find out whether the problem is the usb port, or the software?
Problems:
Android OS is running at 33%+
Battery drains fast at times, and charges slow.
If I move the usb cord a tiny bit, the charging stops and starts, repeatedly.
My PC cant find the device.
What I did to try to fix it:
Deleted all irrelevant apps
Factory reset the device
Moved the little pin in the USB port up towards the screen
After I tried all of this, the device was fine but the charging still was bad, I still get bad connection within the usb port (when i wiggle the cable it connects briefly or doesnt connect at all)
I called and explained the question to a cell phone repair shop and they said it sounded like a port problem and could be fixed within an hour and charged $55. Good or bad deal? I see higher rates elsewhere.
Hi everyone, I've just bought a Note 10.1 refurbished but I'm having issues with the charger. When plugged it, it doesn't charge at all and if I use it, it would actually discharge although it says its charging. Sometimes the red x appears on the battery but after unplugging and blowing the port and connector a few times, it would then charge. However if I unplug it, it wouldn't charge again unless I blow it and reconnect it 2-3 times. The power brick is fine because I can plug my Galaxy Grand in to it and it charges every time. When it does charge, it charges fairly quickly. About 10% every 25-30 minutes.
Also when I connected it to my PC, it didn't even recognize the device at all. The tablet lights up and shows a red x on the battery again. I've got around syncing by using Wifi file transfer for now, do you think its a cable problem or a device problem? I've ordered an adapter than converts the 30 pin to micro USB so I can use my galaxy grands cable and hopefully it'll come soon as I want to test it before the 7 days return window is over.
I've read online that the stock cable is really bad and a 3rd party cable charges much faster, is this true?
Thanks,
Anthony
The red X over the battery indicates that the carging is lower than 2000 mA, and if the cable is damaged in some way the charge rate can be unstable. Otherwise, the port on the device might be dirty or damaged. Try cleaning it with a plastic/wooden toothpick and/or compressed air. You can also try to clean the cable tip.
A pc usb-port will never reach 2000 mA, so a red X over the battery will always be present. Also, for the PC to recognize the 10.1 you need to have Samsung Kies installed.
Hope this helps!
se1988 said:
The red X over the battery indicates that the carging is lower than 2000 mA, and if the cable is damaged in some way the charge rate can be unstable.
A pc usb-port will never reach 2000 mA, so a red X over the battery will always be present. Also, for the PC to recognize the 10.1 you need to have Samsung Kies installed.
Hope this helps!
Click to expand...
Click to collapse
Oh I see, so that's why it has a red X. I do have Kies Installed since I have a Galaxy Grand and sadly there is no response when I plug it into my PC. Do you think its more likely that the cable is damaged or the device port is? I might be able to lend my friends Galaxy Tab 2 7.0 cable to test tomorrow though.
Thank you! :good:
Anthony
Anzzle said:
Oh I see, so that's why it has a red X. I do have Kies Installed since I have a Galaxy Grand and sadly there is no response when I plug it into my PC. Do you think its more likely that the cable is damaged or the device port is? I might be able to lend my friends Galaxy Tab 2 7.0 cable to test tomorrow though.
Thank you! :good:
Anthony
Click to expand...
Click to collapse
Only way to know for sure is if there is visible damage, or to try another cable. Good luck, let me know how everything turns out!
have the same problem. i just got it from service warranty repair for that issue. i've only cjharged it once since i got it back, so it is hard to say if they done something or not
.
kayteck1 said:
have the same problem. i just got it from service warranty repair for that issue. i've only cjharged it once since i got it back, so it is hard to say if they done something or not
.
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Click to collapse
se1988 said:
Only way to know for sure is if there is visible damage, or to try another cable. Good luck, let me know how everything turns out!
Click to expand...
Click to collapse
I went and bought a new cable today and tada! Its all working now! I'm soo glad I don't have to send it back as I love this tablet. The connector is a bit stiffer to get in that the stock one, I'm guessing its because its a 3rd party cable but it works well so I'm happy.
And to Kayteck, maybe try a different cable if you can like I did. It could be that your cable is buggered.
Thanks for your help,
Anthony.
Anzzle said:
I went and bought a new cable today and tada! Its all working now! I'm soo glad I don't have to send it back as I love this tablet. The connector is a bit stiffer to get in that the stock one, I'm guessing its because its a 3rd party cable but it works well so I'm happy.
And to Kayteck, maybe try a different cable if you can like I did. It could be that your cable is buggered.
Thanks for your help,
Anthony.
Click to expand...
Click to collapse
Glad I could help!
Also, remember that the thanks-button motivates us to help the best ways we can - feel free to click it!!
se1988 said:
The red X over the battery indicates that the carging is lower than 2000 mA, and if the cable is damaged in some way the charge rate can be unstable. Otherwise, the port on the device might be dirty or damaged. Try cleaning it with a plastic/wooden toothpick and/or compressed air. You can also try to clean the cable tip.
A pc usb-port will never reach 2000 mA, so a red X over the battery will always be present. Also, for the PC to recognize the 10.1 you need to have Samsung Kies installed.
Hope this helps!
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hi
thanks again even though i had the kies installed now i understand why my laptop isnt charging my pad when i connect via the cable:good::laugh:
Anzzle said:
I went and bought a new cable today and tada! Its all working now! I'm soo glad I don't have to send it back as I love this tablet. The connector is a bit stiffer to get in that the stock one, I'm guessing its because its a 3rd party cable but it works well so I'm happy.
And to Kayteck, maybe try a different cable if you can like I did. It could be that your cable is buggered.
Thanks for your help,
Anthony.[/QUwhere did you buy the charger at? If online, can you post a link?
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trevor7428 said:
Anzzle said:
I went and bought a new cable today and tada! Its all working now! I'm soo glad I don't have to send it back as I love this tablet. The connector is a bit stiffer to get in that the stock one, I'm guessing its because its a 3rd party cable but it works well so I'm happy.
And to Kayteck, maybe try a different cable if you can like I did. It could be that your cable is buggered.
Thanks for your help,
Anthony.[/QUwhere did you buy the charger at? If online, can you post a link?
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Hi, I bought it at a local market's phone shop. Sorry that I couldn't help you.
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