So recently I flashed the Jun 14th revision of Paranoid Android. I'm not sure if it's actually because of that ROM, but ever since, my phone hasn't been activating 4G LTE, even on different ROMs that previously had. Like, Synergy ROM r484 had no issues and it would activate 4G, but now it won't. Same with Hyperdrive ROM.
I still get 3G and calls go through (another problem I had was that the phone application kept force closing), so I'm assuming the phone just isn't contacting Verizon to activate itself.
TL;DR: Is there a way to manually activate 4G by calling Verizon or...?
EDIT: I'm now running the stock OTA MF1 update (courtesy of beans and scott) with the MF1 baseband, but still no 4G.
Taehee. said:
So recently I flashed the Jun 14th revision of Paranoid Android. I'm not sure if it's actually because of that ROM, but ever since, my phone hasn't been activating 4G LTE, even on different ROMs that previously had. Like, Synergy ROM r484 had no issues and it would activate 4G, but now it won't. Same with Hyperdrive ROM.
I still get 3G and calls go through (another problem I had was that the phone application kept force closing), so I'm assuming the phone just isn't contacting Verizon to activate itself.
TL;DR: Is there a way to manually activate 4G by calling Verizon or...?
Click to expand...
Click to collapse
Did you use *228? That fries the sim card and you won't get 4G. Otherwise, I'm not sure what to tell you, but on the bad advice of a vzw customer service rep I fried my sim card that way.
gtdtm said:
Did you use *228? That fries the sim card and you won't get 4G. Otherwise, I'm not sure what to tell you, but on the bad advice of a vzw customer service rep I fried my sim card that way.
Click to expand...
Click to collapse
To my knowledge, all Verizon 4G LTE phones don't allow you to dial *228 at all because of that particular issue.
I pulled out my sim card, and there does seem to be some sort of discoloration on the gold contacts. Is it possible to just get a new one in the mail or pick one up from my local store? I've been prowling through the verizon forums and have had no luck yet.
Any Verizon store will have 4G Sim cards. They didn't charge me when I needed a Micro Sim for my Galaxy S3. I have heard that a bad Sim can cause
your problem.
Taehee. said:
To my knowledge, all Verizon 4G LTE phones don't allow you to dial *228 at all because of that particular issue.
I pulled out my sim card, and there does seem to be some sort of discoloration on the gold contacts. Is it possible to just get a new one in the mail or pick one up from my local store? I've been prowling through the verizon forums and have had no luck yet.
Click to expand...
Click to collapse
nucher said:
Any Verizon store will have 4G Sim cards. They didn't charge me when I needed a Micro Sim for my Galaxy S3. I have heard that a bad Sim can cause
your problem.
Click to expand...
Click to collapse
Would I have to revert to a stock ROM for warranty issues?
Taehee. said:
To my knowledge, all Verizon 4G LTE phones don't allow you to dial *228 at all because of that particular issue.
I pulled out my sim card, and there does seem to be some sort of discoloration on the gold contacts. Is it possible to just get a new one in the mail or pick one up from my local store? I've been prowling through the verizon forums and have had no luck yet.
Click to expand...
Click to collapse
When I bought my s3 the day before it arrived I went to my Verizon store they sold me one for 9 dollars. Also *228 no longer fries the sim it doesn't update either it just loads the activation from the sim.
mirrin said:
When I bought my s3 the day before it arrived I went to my Verizon store they sold me one for 9 dollars. Also *228 no longer fries the sim it doesn't update either it just loads the activation from the sim.
Click to expand...
Click to collapse
So when I dial *228, I get this message: "A Verizon Wireless SIM card has activated your service and updated your phone's roaming capabilities."
It doesn't do/change anything; I'm still stuck on 3G.
Taehee. said:
So when I dial *228, I get this message: "A Verizon Wireless SIM card has activated your service and updated your phone's roaming capabilities."
It doesn't do/change anything; I'm still stuck on 3G.
Click to expand...
Click to collapse
Yep as in the Prl and activation is pulled from the sim to get that updated you need to call Verizon and ask them to push you an update provisioning they do this every so often normally but with the md3 update the radio and prl was flawed the mf1 was to fix the issue downgrading and getting reprovisioned should fully roll you back.
mirrin said:
Yep as in the Prl and activation is pulled from the sim to get that updated you need to call Verizon and ask them to push you an update provisioning they do this every so often normally but with the md3 update the radio and prl was flawed the mf1 was to fix the issue downgrading and getting reprovisioned should fully roll you back.
Click to expand...
Click to collapse
Sorry, I'm not fully understanding what you mean. What do you mean downgrading? Isn't MF1 and upgrade to MD3?
And what is/how do I get reprovisioned?
Lastly, by "fully roll [me] back", you mean get 4G back online, yeah?
Taehee. said:
Sorry, I'm not fully understanding what you mean. What do you mean downgrading? Isn't MF1 and upgrade to MD3?
And what is/how do I get reprovisioned?
Lastly, by "fully roll [me] back", you mean get 4G back online, yeah?
Click to expand...
Click to collapse
I posted that from before mf1 was rooted and rolled out to all
I meant for it to read to fix the issue rolling back to mb1 from md3 will help the issue and downgrading should fix the new issues
Upgrading from md3 to mf1 is another way to potentially fix it but knowing verizon im sure there is a broken thing somewhere in it.
mirrin said:
I posted that from before mf1 was rooted and rolled out to all
I meant for it to read to fix the issue rolling back to mb1 from md3 will help the issue and downgrading should fix the new issues
Upgrading from md3 to mf1 is another way to potentially fix it but knowing verizon im sure there is a broken thing somewhere in it.
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This is what my about phone says right now. I'm pretty sure I have everything up-to-date. Not entirely sure what it says under kernel version means.
So if it's still not fixed after flashing the new mf1 build ROM and mf1 baseband, do you think it's something else?
Sent from my SCH-I535 using xda app-developers app
Taehee. said:
This is what my about phone says right now. I'm pretty sure I have everything up-to-date. Not entirely sure what it says under kernel version means.
So if it's still not fixed after flashing the new mf1 build ROM and mf1 baseband, do you think it's something else?
Sent from my SCH-I535 using xda app-developers app
Click to expand...
Click to collapse
From what I can tell it looks like your using the ota version the only other thing you can do is request Verizon provision your phone from what has been said is people went from 0-1 bar to 3 steady.
mirrin said:
From what I can tell it looks like your using the ota version the only other thing you can do is request Verizon provision your phone from what has been said is people went from 0-1 bar to 3 steady.
Click to expand...
Click to collapse
How do I get them to provision my phone? I'm not even entirely sure what provisioning entails.
Taehee. said:
How do I get them to provision my phone? I'm not even entirely sure what provisioning entails.
Click to expand...
Click to collapse
You're going to have to call the support line and tell them you are getting terrible signal and such and you read on the support forum that provisioning can help what they will do is push the activation to your phone again this will update the prl and make sure it has all the settings correct.
I've gotten LTE w/o 3g and 3g/1x without LTE by playing with manual APN setting. But fixing it requires a prl 'push' or revalidation by upgrade points because the merging of d2vzw and the d2 variants has made a lot of little issues and how Vzw handles its APN s/handoffs are more involved since sprint. So other than doing that you can re go through your ROM and use this post to http://forum.xda-developers.com/showthread.php?t=2069850 manually fix your ROM by extracting an old backups settings and replacing each and every file relating to Vzw s APN telephony etc handlers. Its a pain either way but I'll collect current ones for others to use and look into signing a flashable zip for PA users.
I know this is an old post, and when I searched this one was the only real post that discussed this problem.
I did the *228 update and lost 4g, So I am going to try and get Verizon to provision, but just to add to the conversation:
Will flashing a custom rom fix this? Is Flashing back to original factory stock a fix as well? [Reading the above posts didn't make this super clear to me.]
Thanks
jerrt010:
I just got in the same situation as you the other day and very curious if you get it resolved. On CM11m8, did *228, and then promptly lost LTE. Noticed the the PRL went from 15319 to 53481. I read somewhere else on XDA that the LTE PRL starts with 15*?
I'll just add to this that I did the *228 and couldn't get back on LTE. I was on Slim at the time and finally after a couple of weekly builds I decided to wipe everything on the next weekly that came up and my LTE returned.
woohoo, got my LTE issue fixed!
Lesson learned, do not *228 and update the PRL for a smartphone!!
Root issue was the Verizon PRL switch from from 15319 to 53481. The VZW tech support was very surprised my phone let me *228 to begin with. The system showed the phone updated the PRL to 15319 last month. Tech support level 1, reprovisioned the phone but that didnt help. Tech support level 2, re-pushed the PRL, but it didnt appear to get downloaded after 2 reboots. Next, Level 2 resubscribed the phone to the system, but that didnt work either. Next they had me boot into safe mode (learned something new today... Power button -> click and hold on Reset item and then select yes to the safe mode dialog). In safe mode however CM11m9 (I just updated last night) the com.google.androidui (or something close to it), kept crashing... so the phone was unusable. Rebooted again, back to normal mode and it was back to LTE! The PRL was back to 15319. Looks like the PRL repush from VZW eventually came through and was the solution.
BSOD2600 said:
woohoo, got my LTE issue fixed!
Lesson learned, do not *228 and update the PRL for a smartphone!!
Root issue was the Verizon PRL switch from from 15319 to 53481. The VZW tech support was very surprised my phone let me *228 to begin with. The system showed the phone updated the PRL to 15319 last month. Tech support level 1, reprovisioned the phone but that didnt help. Tech support level 2, re-pushed the PRL, but it didnt appear to get downloaded after 2 reboots. Next, Level 2 resubscribed the phone to the system, but that didnt work either. Next they had me boot into safe mode (learned something new today... Power button -> click and hold on Reset item and then select yes to the safe mode dialog). In safe mode however CM11m9 (I just updated last night) the com.google.androidui (or something close to it), kept crashing... so the phone was unusable. Rebooted again, back to normal mode and it was back to LTE! The PRL was back to 15319. Looks like the PRL repush from VZW eventually came through and was the solution.
Click to expand...
Click to collapse
Yep! this is a know issue with using *228, it will wipe your 4G. The best fix is get a new SiM card from Verizon and the re-provision should work right away.
Related
So I think I screwed myself....
I was having coverage issues with my phone so I opened an issue with Verzion. My PRL version was something like 150XX and the rep though I should try updating my PRL by dialing *228 and pressing option 2.
Seems harmless enough, done it before on previous phones.
So the update worked and my PRL verison jumped to 54XXX(!).... and now I don't get a 4G LTE connection .
Now I cannot get my PRL back to the 150XX version and *228 doesn't work at all.....gives me a text message saying the "SIM card has already been programmed etc...etc..."
I suppose I will go about hacking on a PRL that works. Any pointers where I can find stock verizon PRL's?
Is forcing PRL on a 4G LTE device possible? I get mixed answers when searching on how to do this.
Or is my SIM just fubar'd now?
Thanks.....
cincysinner said:
So I think I screwed myself....
I was having coverage issues with my phone so I opened an issue with Verzion. My PRL version was something like 150XX and the rep though I should try updating my PRL by dialing *228 and pressing option 2.
Seems harmless enough, done it before on previous phones.
So the update worked and my PRL verison jumped to 54XXX(!).... and now I don't get a 4G LTE connection .
Now I cannot get my PRL back to the 150XX version and *228 doesn't work at all.....gives me a text message saying the "SIM card has already been programmed etc...etc..."
I suppose I will go about hacking on a PRL that works. Any pointers where I can find stock verizon PRL's?
Is forcing PRL on a 4G LTE device possible? I get mixed answers when searching on how to do this.
Or is my SIM just fubar'd now?
Thanks.....
Click to expand...
Click to collapse
I'd get a new sim. Dialing *228 on a 4G phone should never be done and I don't know why the rep told you to do it. Your sim is probably fried. No biggie.
Yep. Don't dial *228 on a 4G phone. Just get a new SIM.
My phone is rooted... is this going to cause me any hassles/issues if I take it into the store for a new SIM?
cincysinner said:
My phone is rooted... is this going to cause me any hassles/issues if I take it into the store for a new SIM?
Click to expand...
Click to collapse
I would just in case... Just back everything up and you should be ok...
Sent from my SGS3
After doing some more searching, looks like I'm not the only one....
http://forum.xda-developers.com/showthread.php?t=1634207
Youll be fine with it taking it in rooted. Just tell them the rep told you to dial *228 and it broke your SIM. The instore employees very rarely do any snooping.
I picked up a mint verizon s3 local on a trade for some scrap phones I had. So here is my issue. I put in a sim(at&t) and got the switch to global notification but it never gets signal. Phone info shows -120dbm 99asu. Figured since it was free I would play with it and installed hyperdriver rls 16 still nothing. Took everything back to the first stock ics nothing. Currently have it on jb 4.1.1 nothing. I started to wonder if the radio was trashed so I dialed 911 with no sim in the phone and it popped up 3 bars and made the call.
Am I wrong in thinking this phone will work on US networks with a sim? Anyone ran into this problem possibly can maybe point me into a direction to get it working. The phone is clean and not blacklisted and it reads the different sims I have put in it I just can't get any signal to pull up other than an emergency call. I know there is signal my s4 is on the gsm network sitting right next to it.
Thanks in advance, I have been searching since yesterday for a solution.
****update.....Went ahead and took it to 4.1.2 stock and happened to find an old verizon sim. Phone picks up verizons network without issue. Still nothing when using the at&t sim.
It isn't working for AT&T because you haven't set up the appropriate APNs for that network. Google AT&T APNs. Reboot after making the changes. CHECK FOR TYPOS!
Sent from my SCH-I535 using Tapatalk
Sandman-007 said:
It isn't working for AT&T because you haven't set up the appropriate APNs for that network. Google AT&T APNs. Reboot after making the changes. CHECK FOR TYPOS!
Sent from my SCH-I535 using Tapatalk
Click to expand...
Click to collapse
I thought I would at minimum show signal even without adding the apn. From everything I have read its talk ready just inserting the sim. Will look at adding apn's this morning.
Final update. Still no joy on getting it to work and I listed it for sale.
There's a thread about getting vzw s3 to work on T-Mobile, I'd imagine you'd need to follow a similar process. And FYI, all phones will call 911, sim, no sim service, no service, they'll call 911. My niece was playing with one of my sisters old, no longer connected phones. All of the sudden police and ambulances showed up. She had dialed 911, they tried to return the call unsuccessfully so they used the phones GPS info and showed up at the house.
Eat Play Google
I have an SM-S906L. It was made for Verizon as SM-G920v and sold to straight talk who then turned it into the hodge podge. I want to root, I also want to update from 5.0.2 to 5.1.1 or 6.0 preferably. Also my LTE has stopeed working and I dont know how to fix or do any of this. I am a newbie at all of this. The more I research and learn the more confused I become! I think my brains binary just needs an update. Or maybe someone could say that key phrase and it will all click. I dont have access to a PC for several more weeks. But with the similarity between a PC and the S6 I dont understand why I cant use itself to do the things I need. Maybe thats obviously not possible nd I just dont understand lol HELPPP!
JDoggMcSquishy86 said:
I have an SM-S906L. It was made for Verizon as SM-G920v and sold to straight talk who then turned it into the hodge podge. I want to root, I also want to update from 5.0.2 to 5.1.1 or 6.0 preferably. Also my LTE has stopeed working and I dont know how to fix or do any of this. I am a newbie at all of this. The more I research and learn the more confused I become! I think my brains binary just needs an update. Or maybe someone could say that key phrase and it will all click. I dont have access to a PC for several more weeks. But with the similarity between a PC and the S6 I dont understand why I cant use itself to do the things I need. Maybe thats obviously not possible nd I just dont understand lol HELPPP!
Click to expand...
Click to collapse
Are you still having issues? Are you currently rooted? Do you know how to unlock service menu? You can select different lte bands there and see if that fixes your lte issue as long as your rooted. . I'm pretty sure since OF1 (5.0.2) build there are no root exploits after that.
Thank you
I am not rooted, i was hoping someone could walk me through it. I have a computer now and wanted to try odin. But I don't know how. I tried ping pong but it said it didn't have my specs and to try back, or maybe I didn't it wrong lol and yes it is a sm-s906l but when I bought the phone it said sm-s906lzkatfn on tracfone website to register. and when I go to straighttalk it says sm-s906ludu1a0g8 and when Samsung sent an email to register it says it's a sm-s906ltfn1aog8 so I'm seriously confused, several apps say it is actually the last one. Google websites say it's an s5 G900f
JDoggMcSquishy86 said:
I am not rooted, i was hoping someone could walk me through it. I have a computer now and wanted to try odin. But I don't know how. I tried ping pong but it said it didn't have my specs and to try back, or maybe I didn't it wrong lol and yes it is a sm-s906l but when I bought the phone it said sm-s906lzkatfn on tracfone website to register. and when I go to straighttalk it says sm-s906ludu1a0g8 and when Samsung sent an email to register it says it's a sm-s906ltfn1aog8 so I'm seriously confused, several apps say it is actually the last one. Google websites say it's an s5 G900f
Click to expand...
Click to collapse
Ok so is this a 906 or a 920? Confusion from the 90 different model numbers.
I'm gonna say 906 bcuz that's what the phone says
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I'm rooted now, and I can activate my LTE but when it's on it can only use web, mms and sms. No phone calls, only when in 3g. But I can't seem to find any cust rooms for my phone, except for one and it's TWRP but I don't know if it worked or not for him? I used Kingo and have SuperSU installed and several other apps, I'm curious about Xposed but dunno to much about it.
JDoggMcSquishy86 said:
I'm rooted now, and I can activate my LTE but when it's on it can only use web, mms and sms. No phone calls, only when in 3g. But I can't seem to find any cust rooms for my phone, except for one and it's TWRP but I don't know if it worked or not for him? I used Kingo and have SuperSU installed and several other apps, I'm curious about Xposed but dunno to much about it.
Click to expand...
Click to collapse
Are the correct APNs in the phone for service?
I dunno, it says VZWCBS, VZWINTERNET, VZW800, VZWAPP, VZWADMIN
Sent from my SM-S906L using XDA-Developers mobile app
JDoggMcSquishy86 said:
I dunno, it says VZWCBS, VZWINTERNET, VZW800, VZWAPP, VZWADMIN
Sent from my SM-S906L using XDA-Developers mobile app
Click to expand...
Click to collapse
I believe xposed for gs6 is on 5.1 firmware and up and it's a unofficial version by wanam. No root exploits have been made for our phones on those firmwares, so no xposed. There are a few roms for Verizon gs6 but they are all tw based because of the locked bootloader. I can throw my sim back in my S6 and copy info from apn settings to see if they match yours.
If you're still having issues with your LTE -by any chance did you accidentally dial the old *228 or *22890 to program the phone? If so that programs the sim with the old access info and only allows access to the 3G network. The only real fix that I'm aware of is to have ST send you another sim, it's free of charge. I may have miss-understood the topic of "no phone calls", but Verizon's network isn't able to allow you to use the web while on a call like AT&T can, unless you're using the HD Voice feature that uses the LTE data for placing the call. If you instead meant that you're unable to make calls at all while on a LTE connection then the replacement SIM should fix that as well.
PSA TO ANYONE WITH A VERIZON LTE DEVICE - DO NOT DIAL THE *228 OR *22890 PROGRAMMING NUMBERS, THEY WILL BREAK YOUR ACCESS TO LTE AND YOU'LL BE STUCK ON 3G UNTIL YOU GET A NEW SIM CARD.
Fe Mike said:
I believe xposed for gs6 is on 5.1 firmware and up and it's a unofficial version by wanam. No root exploits have been made for our phones on those firmwares, so no xposed. There are a few roms for Verizon gs6 but they are all tw based because of the locked bootloader. I can throw my sim back in my S6 and copy info from apn settings to see if they match yours.
Click to expand...
Click to collapse
Ok, please do, and where could I find the cust roms, I went to tryou twrp and the info said not to unless I had a customer kernel, but I don't know where to find those, I have tried digging around but not much info for this, another thing I noticed is my imei is A3LSMN-G900V/ A3LSMG-G910V When I went to imei website, Google also refers it to asay a s5, so it is a hodge podge of parts from different phones, that I paid $700 for brand new out of a box? The sim is for an s5??? I should Ave done more research, I hate ST now, when their tech support told me to remove the battery that's just what I lost all respect for him I think they're just a freaking joke lol. I know more then 80% of their tech supprt, and I'm self taught and learned what little I know from all these talented ppl that I'll never even meet lol
Aiml3ssCalam1ty said:
If you're still having issues with your LTE -by any chance did you accidentally dial the old *228 or *22890 to program the phone? If so that programs the sim with the old access info and only allows access to the 3G network. The only real fix that I'm aware of is to have ST send you another sim, it's free of charge. I may have miss-understood the topic of "no phone calls", but Verizon's network isn't able to allow you to use the web while on a call like AT&T can, unless you're using the HD Voice feature that uses the LTE data for placing the call. If you instead meant that you're unable to make calls at all while on a LTE connection then the replacement SIM should fix that as well.
PSA TO ANYONE WITH A VERIZON LTE DEVICE - DO NOT DIAL THE *228 OR *22890 PROGRAMMING NUMBERS, THEY WILL BREAK YOUR ACCESS TO LTE AND YOU'LL BE STUCK ON 3G UNTIL YOU GET A NEW SIM CARD.
Click to expand...
Click to collapse
Yes, and thats exactly what happened to me. Im rooted, so just went into my system files using shortcut master from playstore, and went into my radio setting that's normally hidden. And messed around with the lte related stuff and then restarted my phone, after a few fails, and one making it so I don't get calls I finally fixed it. And now have LTE again
So do you still need apn info? Looks like you got that straighten out. Or did you just fix the LTE problem? As far as roms, if you search the Verizon Galaxy S6 Andriod Development in xda there will be 6 or so different roms to choose from. But no kernnels because of locked bootloader. There is a app by chainfire called flashfire in playstore that you will use to flash any of those roms in that section
I have my LTE as of 2 days ago, but now my MMS isn't working lol smh! Ugh so yes apn's would be great
JDoggMcSquishy86 said:
I have my LTE as of 2 days ago, but now my MMS isn't working lol smh! Ugh so yes apn's would be great
Click to expand...
Click to collapse
APN= VZWINTERNET
Proxy= Not Set
Port= Not Set
Username= Not Set
Password= Not Set
Server= Not Set
MMSC= Not Set
Multimedia message proxy= Not Set
Multimedia message port= Not Set
MCC= 311
MNC= 480
Authentication type= Not Set
APN type= default,dun,supl
APN protocol and Roaming protocol = IPv4/IPv6
Turn APN on/off= APN turned on
Bearer= Unspecified
Mobile virtual network type= None
Mobile virtual network value= Not set
Thank you, do you have the one for ims, mms or cbs?
On another note, I ran my IMEI number and it says it's an galaxy s5 followed by these FCC ID's. Funny cuz google sites always say I have an s5 also.
(A3LSMG-900V..Galaxy S5/A3LSMN-910V..Note4..)
If I look at the FCC ID in my phone it says
(A3LSMG-920V)
So do I have an s5 sim? Or parts in my phone?
JDoggMcSquishy86 said:
Thank you, do you have the one for ims, mms or cbs?
On another note, I ran my IMEI number and it says it's an galaxy s5 followed by these FCC ID's. Funny cuz google sites always say I have an s5 also.
(A3LSMG-900V..Galaxy S5/A3LSMN-910V..Note4..)
If I look at the FCC ID in my phone it says
(A3LSMG-920V)
So do I have an s5 sim? Or parts in my phone?
Click to expand...
Click to collapse
I just ran mine on imei.Info and it came back as Galaxy Tab S. I have the ultra micro sim. Don't know what's in the s5. My s3 had a micro sim. As far as the other parameters, they weren't listed under APN settings.
Fe Mike said:
I just ran mine on imei.Info and it came back as Galaxy Tab S. I have the ultra micro sim. Don't know what's in the s5. My s3 had a micro sim. As far as the other parameters, they weren't listed under APN settings.
Click to expand...
Click to collapse
Yea I have a verizon nano sim but it straight talk service. The phone is actually from Tracfone, which I didn't realise right away....
Can you flash SM-S906L to SM-G920V ?? I flashed a tracfone s7 to verizon and it worked but i don't know about s6
So I finally ran Speed Test at several locations on mobile and am only getting 2-3 mb download and 1-2 upload. I have never seen a 4G or LTE symbol next to the signal bars either, it's typically either H or H+. I am on the international model MHA-L29 in the USA, and I know that the locations I've tested my phone at have LTE for AT&T. I activated the phone 2-3 days ago. Is there something I need to do in my settings? Is there anything to check?
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This is on Tmobile.
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Sure you have to put the correct apn.
@gm007 My options under APNs are "ATT Nextgenphone" (currently selected), or "ATT Phone". Should I try switching to "ATT Phone" and rebooting?
swordstool said:
@gm007 My options under APNs are "ATT Nextgenphone" (currently selected), or "ATT Phone". Should I try switching to "ATT Phone" and rebooting?
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Yes try,sorry im not in usa and don't know carrier settings. Maybe you can call ur operator to get the correct settings.
And look in the mobile network settings that you enabled 4g(lte),try the auto mode
gm007 said:
Yes try,sorry im not in usa and don't know carrier settings. Maybe you can call ur operator to get the correct settings.
And look in the mobile network settings that you enabled 4g,try the auto mode
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Okay thanks. And yes, 4G is enabled in the settings.
swordstool said:
Okay thanks. And yes, 4G is enabled in the settings.
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Let us know when you fix it ,good luck.
So my forum searching has led me to this path: Buy a cheap 4G AT&T GoPhone ($30), and call AT&T to update my IMEI with the IMEI of the new phone and tell them to activate LTE. Supposedly that worked on AT&T when the original OnePlus came out in the US and people were having the same issue I am having.
Just another update in case anyone is following:
I was able to get though the idiot AT&T prepaid rep and to a tech support guy last night. He said he is going to have them manually enter my IMEI into "the database" and see if that helps get me LTE. My phone is showing as "unknown device" to them right now, so he said check back in a week-ish and see if it's changed from "unknown" to "Huawei Mate 9", which will indicate that my IMEI is in the database. If so, then I check my speeds again. The tech support guy also confirmed that the idea of buying a $30 prepaid AT&T LTE phone and having them update the IMEI with the one from that phone would do the same thing. Anyway, now we wait a week....
swordstool said:
Just another update in case anyone is following:
I was able to get though the idiot AT&T prepaid rep and to a tech support guy last night. He said he is going to have them manually enter my IMEI into "the database" and see if that helps get me LTE. My phone is showing as "unknown device" to them right now, so he said check back in a week-ish and see if it's changed from "unknown" to "Huawei Mate 9", which will indicate that my IMEI is in the database. If so, then I check my speeds again. The tech support guy also confirmed that the idea of buying a $30 prepaid AT&T LTE phone and having them update the IMEI with the one from that phone would do the same thing. Anyway, now we wait a week....
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Jesus, you guys have it bad with your carriers in the US. Phone not working on LTE out of the box is insane.
Trixanity said:
Jesus, you guys have it bad with your carriers in the US. Phone not working on LTE out of the box is insane.
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It's just because it's an international phone and not officially available on a US carrier (yet). Still sucks though. Supposedly if I switched to T-Mobile it would get LTE out-of-the-box, which I may do if this doesn't work. Lucky I'm on prepaid so switching shouldn't be an issue if I need to.
swordstool said:
It's just because it's an international phone and not officially available on a US carrier (yet). Still sucks though. Supposedly if I switched to T-Mobile it would get LTE out-of-the-box, which I may do if this doesn't work. Lucky I'm on prepaid so switching shouldn't be an issue if I need to.
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I'd pretty much guarantee that I'd have LTE on my service provider as long as the correct bands are supported. So it seems like AT&T needs to vet every device for some reason.
Trixanity said:
I'd pretty much guarantee that I'd have LTE on my service provider as long as the correct bands are supported. So it seems like AT&T needs to vet every device for some reason.
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Yeah, they (AT&T) do have a "database" for devices, and some international devices are "unknown" unless they're specifically entered. And not just the general device, Huawei Mate 9, I'm talking about specific IMEIs.
swordstool said:
Yeah, they (AT&T) do have a "database" for devices, and some international devices are "unknown" unless they're specifically entered. And not just the general device, Huawei Mate 9, I'm talking about specific IMEIs.
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Yup, that sounds pretty bad to me. You're paying them for service. They shouldn't care that it's an AT&T or unlocked device. They get paid either way although it kinda sounds like they want to push you toward buying devices through AT&T by making you jump through hoops to discourage you.
Trixanity said:
Yup, that sounds pretty bad to me. You're paying them for service. They shouldn't care that it's an AT&T or unlocked device. They get paid either way although it kinda sounds like they want to push you toward buying devices through AT&T by making you jump through hoops to discourage you.
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I guarantee you that every provider in the US wants you to buy phones through them. It is still capitalism over here There is definitely more bullsh*t to deal with if you bring your own device and/or do prepaid, including crappier customer service, but the trade-off is that it's cheaper and you can switch providers anytime.
Odd, I have a L29 on ATT and LTE works just fine. Put my SIM in and no problems whatsoever.
Funk2641 said:
Odd, I have a L29 on ATT and LTE works just fine. Put my SIM in and no problems whatsoever.
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Weird. How do you know? Do you see an "LTE" symbol in the bar, or "4G"? When you run Speed Test, what are you're DL and UL speeds? Where in the US are you located? Last question (for now), were you already on AT&T with an LTE-equipped phone prior to the Mate 9, and if so, did you just pop in the SIM (did you verbally give AT&T the IMEI of your Mate 9)?
DKM119 said:
This is on Tmobile.
Sent from my MHA-AL00 using Tapatalk
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Hey @DKM119, were you already on T-Mo with a LTE-equipped phone prior to switching to the Mate 9? If so, did you give them the IMEI of your Mate 9, or did you just pop the SIM out of the old phone and into the Mate 9? Just trying to prepare in case I do switch to T-Mo.
International unlocked phones refer to LTE as 4G therefore they show 4G icon. when you see 4G on an international phone it means you have lte. quick clarification
swordstool said:
Weird. How do you know? Do you see an "LTE" symbol in the bar, or "4G"? When you run Speed Test, what are you're DL and UL speeds? Where in the US are you located? Last question (for now), were you already on AT&T with an LTE-equipped phone prior to the Mate 9, and if so, did you just pop in the SIM (did you verbally give AT&T the IMEI of your Mate 9)?
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It says 4G in the corner
Haven't used speedtest yet - but using LTE Discovery, I'm on Band 5 in Atlanta
I've been using a SIM from an ATT-LTE phone - but I haven't bought a branded phone in years. I just popped the sim in and it configured itself. No APN input needed
Hey folks,
So I'm in hour 5 with Verizon Support trying to solve this:
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I've been with Verizon forever and I've never had this problem before. Hotspot has worked fine for like at least the last 10 years when I have brought my own device. Now they're saying because its a non-Verizon device they can't guarantee all features will work. That makes logical sense, but I"m not using some off brand Chinese knock-off here.
Anybody else has this problem? Did you find a solution?
I have reset APN's to default, I have reset network connections, the Verizon person removed and added the feature to my line. So far nothing has worked.
The same thing is also happening to my wife's P7P as well.
Works fine here. I have a non-VZW P7P. Maybe try making your hotspot name something simple and without special characters....just a guess, but cant hurt to try
I'm Verizon, unlocked 7 Pro. Have you tried having them set you up with e-sim? It'll be a clean provision and maybe that will help. My hotspot works fine as well.
For what it's worth, I have an unlocked rooted P7P and am able to get my hotspot working...
I would think that it's simply on the Verizon server/system side. If you use Android Messages, does the chat/RCS enable/turn on as well? I can't think of other carrier/Verizon enabled "features" but I'm sure there's more, but you should try them also. I would try to narrow down if it's specifically and only hotspot or your total connection to them.
*Also, if it makes a difference or not, I am not on an unlimited plan, but a tiered allotted with carryover data plan...
A sincere thank you to each of you for replying, I'm hoping someone will have a nugget of information that will lead to a solution.
cmh714 said:
Works fine here. I have a non-VZW P7P. Maybe try making your hotspot name something simple and without special characters....just a guess, but cant hurt to try
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Thanks, but default simple name didn't work, and single word with no special chars didn't work. I also tried each of the different security options and none of those worked. I appreciate the reply, this gives me hope.
aer0zer0 said:
I'm Verizon, unlocked 7 Pro. Have you tried having them set you up with e-sim? It'll be a clean provision and maybe that will help. My hotspot works fine as well.
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I haven't. I'm using the same sim that was in my OnePlus 9 Pro a few months ago and worked fine in it. Maybe something to try though if it comes down to it. Curious if the other posters are on e-sim?
Another user with a working hotspot with the same device, this gives me more hope. I worked with like 7 different Verizon people and more than one claimed to remove the feature and put it back.
simplepinoi177 said:
For what it's worth, I have an unlocked rooted P7P and am able to get my hotspot working...
I would think that it's simply on the Verizon server/system side. If you use Android Messages, does the chat/RCS enable/turn on as well? I can't think of other carrier/Verizon enabled "features" but I'm sure there's more, but you should try them also. I would try to narrow down if it's specifically and only hotspot or your total connection to them.
*Also, if it makes a difference or not, I am not on an unlimited plan, but a tiered allotted with carryover data plan...
Click to expand...
Click to collapse
It sure feels that way since the exact same thing is happening to my wife's P7P, with the same sim that worked on her Pixel 4 XL. Everything on the phone seems to work fine, RCS is good. It connects to 5G.
I appreciate the mention of your plan, because I wondered if that could be a contributor, I am also on an old tiered plan with rollover.
I tried contacting Google Support after the Verizon folks threw in the towel, but they were disappointingly useless, and after like 5 minutes asked if I wanted a warranty replacement.
Each of you gives me some hope that I can get this working, but on the other hand it diminishes my hope that a monthly update will fix it, if its solely my problem, and everybody else is working OK.
Anybody else got any ideas?
Vzw support reached back out to me and wants to try again tonight after work, so we'll see how that goes.
I have an unlocked phone (from google), rooted, on Verizon's network, and it works fine. Are you saying you have a phone that is not Verizon branded, on Verizon's network, and hotspot doesn't work? Are you rooted?
I would request a new physical sim as well. Everything worked with my old VZW sim, but the VZW system said I wasnt "registered". I requested a new sim, and that did register properly to the VZW system. In both cases, the Hotspot was working properly. GL!!!!
I would try a new SIMs for both of you. I was able to get away with using my 4G SIM from my Pixel 2 XL onto my Pixel 5 and was able to get 5G fine (hotspot worked in all cases as well). I was able to get it working pretty perfectly when transferring it to me and my wife's P7P -- 5G, hotspot, RCS everything worked just fine -- but only upgraded my SIM because I would have this alert/notification in my My Verizon app & My Account (web portal) alerting the necessity of "registering" my new device and when I would, it complained that it wasn't properly registering into the system and would require a new SIM. Point is; even if everything seemingly works with older SIMs, you never know why/if things might guck up for whatever random reason because of it.
Also, I don't know if you have an unlocked bootloader and are familiar with flashing Full Factory images onto your phone, but if you are (or if you are not, you can consider using the official Android Flash Tool or PixelFlasher), I might consider (even if it might be downgrading) flashing the Full Factory image that was specifically for Verizon. As I understand it, that firmware update has specific modifications to the radio that is tailored & beneficial to the Verizon stations/signal/servers. Just a thought that maybe it might "reset" or set right your & your wife's P7P radio properly to Verizon's including ability to hotspot and/or properly registering your phones to the system...
Good luck!
ffuser1 said:
I have an unlocked phone (from google), rooted, on Verizon's network, and it works fine. Are you saying you have a phone that is not Verizon branded, on Verizon's network, and hotspot doesn't work? Are you rooted?
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yes, that is exactly it, hotspot does not work when on cellular coverage. I am not rooted on this device.
cmh714 said:
I would request a new physical sim as well. Everything worked with my old VZW sim, but the VZW system said I wasnt "registered". I requested a new sim, and that did register properly to the VZW system. In both cases, the Hotspot was working properly. GL!!!!
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Click to collapse
you know, there was some weird "registration" communications when I first inserted the sim in this phone about 5G, but there has never been any coverage or connection issues, so I figured whatever it was was resolved. I will request a new sim from them and see what happens.
simplepinoi177 said:
I would try a new SIMs for both of you. I was able to get away with using my 4G SIM from my Pixel 2 XL onto my Pixel 5 and was able to get 5G fine (hotspot worked in all cases as well). I was able to get it working pretty perfectly when transferring it to me and my wife's P7P -- 5G, hotspot, RCS everything worked just fine -- but only upgraded my SIM because I would have this alert/notification in my My Verizon app & My Account (web portal) alerting the necessity of "registering" my new device and when I would, it complained that it wasn't properly registering into the system and would require a new SIM. Point is; even if everything seemingly works with older SIMs, you never know why/if things might guck up for whatever random reason because of it.
Also, I don't know if you have an unlocked bootloader and are familiar with flashing Full Factory images onto your phone, but if you are (or if you are not, you can consider using the official Android Flash Tool or PixelFlasher), I might consider (even if it might be downgrading) flashing the Full Factory image that was specifically for Verizon. As I understand it, that firmware update has specific modifications to the radio that is tailored & beneficial to the Verizon stations/signal/servers. Just a thought that maybe it might "reset" or set right your & your wife's P7P radio properly to Verizon's including ability to hotspot and/or properly registering your phones to the system...
Good luck!
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Click to collapse
as mentioned to the quote above, I now remember that I did experience some weird 5G 'registration' issues when I first got the P7P (my wife did not, but her phone exhibits the same issue). I'm going to request a new sim and see what happens.
I am not rooted or rom'ed on this phone, but I was a flasher back in the day, and am comfortable doing some tinkering. I thought about doing the old dun provision check (if that's even still a thing) but have been pursuing conventional support methods so far.
three west said:
I thought about doing the old dun provision check (if that's even still a thing) but have been pursuing conventional support methods so far.
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This comment triggered a thought...have you tested your hotspot under LTE, 3G, and 2G/1x signals? I would change these under the radio special menu versus the toggles that's in the normal network settings....I'm curious if it would work on any of these lower signals and/or register it properly if attempted under different signals other than 5G or LTE...
simplepinoi177 said:
This comment triggered a thought...have you tested your hotspot under LTE, 3G, and 2G/1x signals? I would change these under the radio special menu versus the toggles that's in the normal network settings....I'm curious if it would work on any of these lower signals and/or register it properly if attempted under different signals other than 5G or LTE...
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well. define 'radio special menu' for me, I DID test with "preferred network type" set to LTE & 3G and that did not help.
EDIT: oh, you mean the *#*# #*#* type menu?
three west said:
well. define 'radio special menu' for me, I DID test with "preferred network type" set to LTE & 3G and that did not help.
EDIT: oh, you mean the *#*# #*#* type menu?
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yes, although I have not been able to get the *#*#*#* method to work since the Pixel 2, but there are other ways to get to the advanced "Phone Info" "Set Preferred Network Type" option (although the *#*#* method may have changed/been updated and I just haven't tried it since...)
I was having this same exact issue just the other week. Unlocked P7P on Verizon and never had this issue on my previous P6P. I tried a number of things like resetting network settings, forcing 4G and seeing if it would work but I would still get the authentication failed message. I read on other forums and most of the solutions ended up contacting verizon and they would have to fix it on their end. I normally try to avoid contacting support but I ended up opening a chat with a verizon rep and they had me do the typical troubleshooting steps that I already did but nothing worked. After going back and fourth the rep asked me to restart my phone as he did something on his end but he didn't say what he did. After I restarted my phone it actually worked and my hotspot was working again. I used it a few days later and hotspot was still working but I haven't used it since and now while I type this I tried enabling my hotspot and I'm getting the same error again. I'm gonna end up contacting verizon again to see what's going on but I have no idea why specifically the P7P has this issue. I as well have been using unlocked phones since the P2XL and never had this issue. Hoping to get a permanent fix for this.
simplepinoi177 said:
yes, although I have not been able to get the *#*#*#* method to work since the Pixel 2, but there are other ways to get to the advanced "Phone Info" "Set Preferred Network Type" option (although the *#*#* method may have changed/been updated and I just haven't tried it since...)
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*#*#4636#*#* gets you into the test menu...
ok guys, issue is solved!
I took off work this afternoon and drove into town to attempt to acquire a new sim. I was told the wait would be 45-60 minutes, so I bailed and came back home. I then started up with Verizon support on chat after work. I was planning to ask for a sim to be mailed to me, but they offered to switch to e-sim, so I switched over to e-sim tonight and the issue seems to be resolved.
one of the multitude of techs tonight did tell me that she was having trouble ordering a new sim because there was some sort of conflict.