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Battery Drain after Dock replacement

My Transformer was fully charged this morning before I left for work and when I got home 10 hours later, it's dropped to 95% with the dock showing 97%
Wifi was on the whole time so this maybe what used up so much power.
I'm impressed, well done Asus. Anyone else who is thinking of RMA'ing their dock to get the Battery Saving mode activated should do so as it really does work.
fyi, turnaround in the UK was two weeks due to waiting for parts
afyi, my charging light is now orange instead of red.

So weird I have never had battery drain on my dock outside the normal drain, I even got one of the first bunch that came out
Sent from my Transformer TF101 using Tapatalk

I sent mine in over a week ago but when I check on the RMA status it is unable to find it. Customer service keeps telling me to just wait but I'm starting to get concerned. Is this normal? I sent it to the Grapevine center.

Roach2010 said:
fyi, turnaround in the UK was two weeks due to waiting for parts
Click to expand...
Click to collapse
Mine took 5 days! Picked up Friday last week and returned Wednesday morning of this week. Battery drain when docked and sleeping is now negligible.
Regards,
Dave

I get the same use from my tab and new dock.
Sent from my Transformer TF101 using XDA Premium App

decepticon said:
I sent mine in over a week ago but when I check on the RMA status it is unable to find it. Customer service keeps telling me to just wait but I'm starting to get concerned. Is this normal? I sent it to the Grapevine center.
Click to expand...
Click to collapse
Mine took a week to show up in the system.
Sent from my Transformer TF101 using Tapatalk

Sent mine to ASUS, waited 3 weeks, got it back, but it wasn't repaired at all. Maybe it's because my store sent it for me. Is there a webpage that let's you request a RMA, I don't want to call them.
Found it.

No Display after dropping?

Had my pad in my bag for work hanging off a chair.
Bag slides off chair and falls, maybe 2 feet to floor?
Now my transformer will not show anything on the screen. When I wake it, the screen lights up a pale black. It basically repsonds to waking it but there is nothing displayed on the screen.
I want to try and reset it but don't know how without waiting a few days until it dies.
Any suggestions?
Sent from my Epic Touch using xda premium

Shine a light on the screen, sounds like the back light has fubard
If there isnt any evidence of "droppage" on the TF then rma it

CaNsA said:
Shine a light on the screen, sounds like the back light has fubard
If there isnt any evidence of "droppage" on the TF then rma it
Click to expand...
Click to collapse
Nothing.
I held down power button for 10-12 seconds. Powers off but the screen still lights up when powering on. Just doesn't display anything. Grrrrrr!
How do I go about contacting Asus for RMA?
Sent from my SPH-D710 using xda premium

nyc_zx10 said:
How do I go about contacting Asus for RMA?
Click to expand...
Click to collapse
Google Is Your Friend.

1 888 678 3688
RMA was created.
That was the fastest, most trouble free customer support experience I've had in a damn long time.
Two thumbs up Asus.
They are sending shipping label and the pad will then be on its way to Asus support for anywhere from 5-14 days turn around time. (depending on availability of components)

good stuff, let us know how you get on.
Sent from my Transformer TF101 using Tapatalk

This is a common issue with many transformers unfortunately after drops and knocks.
It is actually the data cable for the display coming loose, the back light is still on because the display is still powered, making the pale black of the screen. There is a guide somewhere on xda to take your TF and reconnect that specific cable. If you do not wish to take you TF apart I found hitting the back of the tablet (near the base where the connector is) it a flat palm can often knock the cable slightly back into place. This actually worked for me personally and it hasn't broken since.

[Q] ***HELP*** Transformer won't turn on.

My transformer will not turn on. I used it a couple days ago but don't remember if I fell asleep or powered down. I went to turn back on this morning but there is no response. If I plug in the charger I can see the light come on. Also if I hold the power button it will give a quick vibrate after about 10 seconds. Has anyone else had this problem?
Its rooted and unlocked. Any help is appreciated, thanks in advance for your time.
I forgot to mention that there is nothing being displayed on the screen at anytime whatsoever...

cabo8243 said:
My transformer will not turn on. I used it a couple days ago but don't remember if I fell asleep or powered down. I went to turn back on this morning but there is no response. If I plug in the charger I can see the light come on. Also if I hold the power button it will give a quick vibrate after about 10 seconds. Has anyone else had this problem?
Its rooted and unlocked. Any help is appreciated, thanks in advance for your time.
I forgot to mention that there is nothing being displayed on the screen at anytime whatsoever...
Click to expand...
Click to collapse
Try cold booting it? Turn it off and then turn it on while holding the volume down button.
Try connecting it to your laptop, see if detects it???
Maybe its a software app thing?

rickymh19 said:
Try cold booting it? Turn it off and then turn it on while holding the volume down button.
Try connecting it to your laptop, see if detects it???
Maybe its a software app thing?
Click to expand...
Click to collapse
Already tried both. Problem is, is that there is no way to see if the device is even powered on... The battery meter on the screen doesn't even show up when its plugged in/charging...

Wow....that sucks.
If your computer doesnt detect it, then idk what you could do.... cuz if it did, then you could try to use adb to try and restarting t.
It sucks that its unlocked or i would have said to just contact asus to get it replaced.
Other than that, its hard to say...sorry man.
Sent from my ASUS Transformer Pad TF700T using Tapatalk HD

Mine did the same thing today. Hold down Power, Volume Down, and Volume Up for a few seconds to force a reboot. It got mine going.
Sent from my ASUS Transformer Pad TF700T using XDA Premium HD app

Tried hitting the reset? It's in the little pinhole above the hdmi.
Sent from my ASUS Transformer Pad TF700T using Tapatalk 2

Held down power, volume down, and volume up at the same time.
Then tried the paper clip in the reset button by the hdmi input.
Then I tried both ideas again with the charger plugged in....
Frustrating. Unless someone has anymore ideas I may just try and send it in. Hopefully they cant tell if its been unlocked or not because nothing is being displayed..

cabo8243 said:
Held down power, volume down, and volume up at the same time.
Then tried the paper clip in the reset button by the hdmi input.
Then I tried both ideas again with the charger plugged in....
Frustrating. Unless someone has anymore ideas I may just try and send it in. Hopefully they cant tell if its been unlocked or not because nothing is being displayed..
Click to expand...
Click to collapse
You can't send to ASUS when you use unlock tool they get your S/N and save it in case something like this happens. The only way I can see around this would be if you bought it at a Best Buy. They maintain 1 year manufacturer warranties if you bought from them so you could feasibly take to geek squad/Customer service and say it just stopped working. They wouldn't have record that you unlocked the tab. You would most likely need the receipt or some confirmation you bought it there though. Good luck.

Sorry friend, seems like you are in real trouble. I had a very similar problem, my only solution was to exchange it:
http://forum.xda-developers.com/showthread.php?t=2203565
As you have unlocked yours, the warranty is no longer valid, and although Asus will fix it, you will have to pay to get it done. Since I'm on my second TF, and it even has had a problem that nearly bricked it, I am simply afraid to unlock it while still within the warranty period.

Might get lucky and see something with it connected to the HDMI port.

neo1738 said:
You can't send to ASUS when you use unlock tool they get your S/N and save it in case something like this happens. The only way I can see around this would be if you bought it at a Best Buy. They maintain 1 year manufacturer warranties if you bought from them so you could feasibly take to geek squad/Customer service and say it just stopped working. They wouldn't have record that you unlocked the tab. You would most likely need the receipt or some confirmation you bought it there though. Good luck.
Click to expand...
Click to collapse
Best buy does not honor mfg warranty they tell you to call asus.
I currently have a dead tablet as well.

lafester said:
Best buy does not honor mfg warranty they tell you to call asus.
I currently have a dead tablet as well.
Click to expand...
Click to collapse
They did with my TF201 and this guys TF700 just a month ago http://forum.xda-developers.com/showthread.php?t=2240970

They took back my TF201 in August last year. I was told by BB it was done under the manufacturers warranty. It really does depend on who you talk to and how you approach them with the problem. Several people had to try different BB stores until they found that one person working there that either knew HOW to do it or was willing to take it back.

I had the same problem. Tried all the ideas mentioned above. I then put it on the charger for a day and afterwards it just booted like nothing had happened.
(mine is not rooted or unlocked)

neo1738 said:
They did with my TF201 and this guys TF700 just a month ago http://forum.xda-developers.com/showthread.php?t=2240970
Click to expand...
Click to collapse
TF201 is a different tab and basically BB and asus came to an agreement to take them back. The guy in your link got lucky. Probably only got a trade because of the extreme nature of the defect. Fact is you cannot just go into BB and get a new tablet under mfg warranty.
flhthemi said:
They took back my TF201 in August last year. I was told by BB it was done under the manufacturers warranty. It really does depend on who you talk to and how you approach them with the problem. Several people had to try different BB stores until they found that one person working there that either knew HOW to do it or was willing to take it back.
Click to expand...
Click to collapse
Exactly.
Now for the good news. My tablet came back to life last night after 3 weeks of trying. It was totally dead and wouldn't even vibrate anymore. plugged it in and it actually tried to boot right away but then turned off. Let it charge for a few and tried again and it booted no problem. Battery % is now showing accurately and it has now been running fine for 12 hours.
My problem is I went out and got an HP envy x2 (win8) tab on saturday. Now to decide which to keep... I love the envy but the new quad cores are coming out this fall which should really make it a versatile little laptop. Just don't know if I can live with android now that I have a taste of full win 8.

lafester said:
TF201 is a different tab and basically BB and asus came to an agreement to take them back. The guy in your link got lucky. Probably only got a trade because of the extreme nature of the defect. Fact is you cannot just go into BB and get a new tablet under mfg warranty.
Exactly.
Now for the good news. My tablet came back to life last night after 3 weeks of trying. It was totally dead and wouldn't even vibrate anymore. plugged it in and it actually tried to boot right away but then turned off. Let it charge for a few and tried again and it booted no problem. Battery % is now showing accurately and it has now been running fine for 12 hours.
My problem is I went out and got an HP envy x2 (win8) tab on saturday. Now to decide which to keep... I love the envy but the new quad cores are coming out this fall which should really make it a versatile little laptop. Just don't know if I can live with android now that I have a taste of full win 8.
Click to expand...
Click to collapse
Wouldn't be a problem for me...Asus - Bye bye!:laugh:

I have received a RMA number and will send it in tomorrow. I will post what happens next when I get word from ASUS.

cabo8243 said:
I have received a RMA number and will send it in tomorrow. I will post what happens next when I get word from ASUS.
Click to expand...
Click to collapse
Any updates? My TF700 stopped turning on as well. Same recovery efforts, now waiting on the battery to drain. I unlocked/rooted for cleanrom (faster/better). Worked fantastic till last thursday and it refused to turn on in my college class. This could signal my exit from Android even though I have a lot of money invested in apps.

Impact9 said:
Any updates? My TF700 stopped turning on as well. Same recovery efforts, now waiting on the battery to drain. I unlocked/rooted for cleanrom (faster/better). Worked fantastic till last thursday and it refused to turn on in my college class. This could signal my exit from Android even though I have a lot of money invested in apps.
Click to expand...
Click to collapse
I recieved my tablet back from asus. Appears they swapped motherboards and i have a stock tablet again. No charges to me. Took about two weeks. Of course i will try and root/unlock again.

cabo8243 said:
I recieved my tablet back from asus. Appears they swapped motherboards and i have a stock tablet again. No charges to me. Took about two weeks. Of course i will try and root/unlock again.
Click to expand...
Click to collapse
Good to hear. Aside from the snappier response of cleanrom my biggest issue with the asus firmware was the waste of screen space on the home screen. It had like a 1" border all the way around that you can't put an icon in and that annoyed me the most of all. Been waiting the battery to go completely dead before I send it in just hoping that fixes it.

Dead tf300t after update

Hi Xdaers
I'm sorry if this has been posted already, I tried searching without finding anything that worked.
I was using my TF300T last wednesday and i got a notification telling me of a system update, so i accepted the update.
After the update was applied the device booted up fine and i continued to use it, at the end of the day i put the device to sleep.
The following day i went to wake it up and nothing happened. My first thoughts was the battery died so i charged it until the light went green on both the pad & dock, Still no response. PLEASE HELP ITS OUT OF WARRANTY.
I have tried holding POWER, POWER & VOL-, POWER & VOL+, RESET BUTTON.
I also tried connecting it to my pc, it failed to detect the device.
I dont know what else to try. :crying:
STOCK, NO-ROOT, NOT-UNLOCKED

Ithink it`s not the software i think your tablet is actually broken
Sent from my ASUS Transformer Pad TF300T using xda app-developers app

noahvt said:
Ithink it`s not the software i think your tablet is actually broken
Sent from my ASUS Transformer Pad TF300T using xda app-developers app
Click to expand...
Click to collapse
What could have broken it, all i did was leave it over night.
If i put my ear on the top left of the back i can hear a very faint noise when pressing the power button, like my nexus 7 does just before the screen comes on.

Your lcd might be not working anymore!
Sent from my ASUS Transformer Pad TF300T using xda app-developers app

noahvt said:
Your lcd might be not working anymore!
Sent from my ASUS Transformer Pad TF300T using xda app-developers app
Click to expand...
Click to collapse
If its just the screen you can always try hooking up a HDMI to a TV and see if you get anything. Just to make sure did you make sure to hold down the power button long enough? Sometimes you do have to hold it down for quite a bit for something to show up.

[email protected] said:
If its just the screen you can always try hooking up a HDMI to a TV and see if you get anything. Just to make sure did you make sure to hold down the power button long enough? Sometimes you do have to hold it down for quite a bit for something to show up.
Click to expand...
Click to collapse
Yeah, just hook it up to a tv to see if it works!

noahvt said:
Yeah, just hook it up to a tv to see if it works!
Click to expand...
Click to collapse
I have had it connected to the TV with no picture. I held the power button for at least 5-10 minutes. I've even removed & replaced the battery and tried holding power, no look there. I did find something interesting when I removed the back tho (bare in mind this device was brand new and has never been opened before) I found 4 warranty sticker all broken and finger prints fused onto the copper heatsink.

aronfeerick said:
I have had it connected to the TV with no picture. I held the power button for at least 5-10 minutes. I've even removed & replaced the battery and tried holding power, no look there. I did find something interesting when I removed the back tho (bare in mind this device was brand new and has never been opened before) I found 4 warranty sticker all broken and finger prints fused onto the copper heatsink.
Click to expand...
Click to collapse
It might be a poorly refurbished device :'(

noahvt said:
It might be a poorly refurbished device :'(
Click to expand...
Click to collapse
Tell me about it I'm going to be speaking to training standards as I was sold it as "brand new" followed by speaking to the shop I got it from telling them they broke the sale of goods act 1979 (selling a refurbished unit as pristine). Hopefully I will get a new device.

aronfeerick said:
Tell me about it I'm going to be speaking to training standards as I was sold it as "brand new" followed by speaking to the shop I got it from telling them they broke the sale of goods act 1979 (selling a refurbished unit as pristine). Hopefully I will get a new device.
Click to expand...
Click to collapse
if there is any sign that you took it apart then they probably won't replace it

The same happened to me today, I used it normally and the screen just froze and I reset it only asus logo and stands. turn it off and will not start black screen and that's it. then I opened it and I see finger prints fused on to the chopper. Horrible ...

denmla85 said:
The same happened to me today, I used it normally and the screen just froze and I reset it only asus logo and stands. turn it off and will not start black screen and that's it. then I opened it and I see finger prints fused on to the chopper. Horrible ...
Click to expand...
Click to collapse
So just a quick update I just got back from my holiday and thought I'd try turn it on, and as if by magic it booted as normal.
Now the only issues I have is random reboots.
It seems to restart after a few minutes when I touch the screen. Is it possible to revert to ICS without root. I managed to do it before just by copying the update file from the Asus website on to the SD card. Will that work when going from 4.2 to 4.1???

aronfeerick said:
Is it possible to revert to ICS without root. I managed to do it before just by copying the update file from the Asus website on to the SD card. Will that work when going from 4.2 to 4.1???
Click to expand...
Click to collapse
Anyone know if this is posible??

aronfeerick said:
Anyone know if this is posible??
Click to expand...
Click to collapse
AFAIK you can't go back to ICS once the tab is upgraded to JB. See this thread. However, you can go back and forth between 4.2 and 4.1. Hope that answers your question.

Wireless Charging Issues?

All,
I purchased the Note 5 from Best Buy, yesterday, and received the free charging pad. I used the charging pad for the first time last night while I was sleeping. I woke up a couple of times during the night and noticed that the charging pad was flashing blue and the phone was not charging. I pulled the phone off, waited about 30 seconds, then put the phone back on an it started to charge again. I did this three times and it always ended up back with the flashing blue light. Doing some research this morning, a flashing blue light indicates the phone is not placed on the charging pad correctly. I had try to make sure the phone was properly centered on the pad each time. Has anyone else been battling a similar issue? Thanks in advance.

Yes I had the same problem here and I think that's same solution fix it once I got it centered where the Samsung word on the charger is Horizontal with the Device and I get a good connection everytime
Sent from my SM-N920V using Tapatalk

waco2hot33 said:
Yes I had the same problem here and I think that's same solution fix it once I got it centered where the Samsung word on the charger is Horizontal with the Device and I get a good connection everytime
Sent from my SM-N920V using Tapatalk
Click to expand...
Click to collapse
Thank you for the response. I have been messing with it this morning and it does seem to be ok if I really make sure it is centered. I guess it is just really sensitive with alignment. I will see how it goes tonight. With my previous wireless base, it would always have issues after the phone was on it for 4+ hours. I am hoping that is not the case here.

Yeah. I had issues with it last night. It started charging right when I put it on there but sometime right after I went to sleep, it must've stopped working.
Sent from my SM-N920V using Tapatalk

Juice3250 said:
Yeah. I had issues with it last night. It started charging right when I put it on there but sometime right after I went to sleep, it must've stopped working.
Sent from my SM-N920V using Tapatalk
Click to expand...
Click to collapse
I also experienced the issue again last night. It just stops working after the phone has been on the wireless charger for a while. It looks like wireless charging overnight is not an option . Has anyone had success with wireless charging for an extended period of time and had the phone get to and stay at 100%?

I had to turn daydream on. Mine would start flashing blue after the screen timed out. I have daydream set to activate while charging and no issues since.

ajrich80 said:
I had to turn daydream on. Mine would start flashing blue after the screen timed out. I have daydream set to activate while charging and no issues since.
Click to expand...
Click to collapse
The problem with that is I want to charge the phone in my bedroom while I am sleeping...I do not want the extra light from the screen I guess I could just create a black photo and have it use only that one.

PrsnlCrcl said:
The problem with that is I want to charge the phone in my bedroom while I am sleeping...I do not want the extra light from the screen I guess I could just create a black photo and have it use only that one.
Click to expand...
Click to collapse
I use Google clock and the light from the charger is brighter than the dim clock on the screen

PrsnlCrcl said:
All,
I purchased the Note 5 from Best Buy, yesterday, and received the free charging pad. I used the charging pad for the first time last night while I was sleeping. I woke up a couple of times during the night and noticed that the charging pad was flashing blue and the phone was not charging. I pulled the phone off, waited about 30 seconds, then put the phone back on an it started to charge again. I did this three times and it always ended up back with the flashing blue light. Doing some research this morning, a flashing blue light indicates the phone is not placed on the charging pad correctly. I had try to make sure the phone was properly centered on the pad each time. Has anyone else been battling a similar issue? Thanks in advance.
Click to expand...
Click to collapse
You have to have something creating a small gap between the phone and the charger, I had the same issue and found the answer in some thread I can't find now. I just put a couple pieces of paper in between the phone and the wireless charger I guess because it works through some sort of electronic field the phone without a case sitting right on top is too close. Either way when I get my case the issue should be gone but put something there and that should do it, mine charges all the way now and it's fast.

gotsaved289 said:
You have to have something creating a small gap between the phone and the charger, I had the same issue and found the answer in some thread I can't find now. I just put a couple pieces of paper in between the phone and the wireless charger I guess because it works through some sort of electronic field the phone without a case sitting right on top is too close. Either way when I get my case the issue should be gone but put something there and that should do it, mine charges all the way now and it's fast.
Click to expand...
Click to collapse
Well, I picked up a case today and am still having the same issues .

My girlfriend works for Samsung, she told me the issue lies within verizon's software with the new note 5's, and they are working on an update. Mine does the same thing on a Samsung pad that worked fine for my note 4 with wireless case back. Apparently it happens every time the phone receives any kind of notification, I'm going to place the phone on airplane mode tonight to see if that works. Case/no case is not the issue.

Mpower14 said:
My girlfriend works for Samsung, she told me the issue lies within verizon's software with the new note 5's, and they are working on an update. Mine does the same thing on a Samsung pad that worked fine for my note 4 with wireless case back. Apparently it happens every time the phone receives any kind of notification, I'm going to place the phone on airplane mode tonight to see if that works. Case/no case is not the issue.
Click to expand...
Click to collapse
That is interesting. I just stopped by a Best Buy store and talked with the Samsung rep. He said he has the same issues and thought it was a problem with the charger. Best Buy said they would let me exchange it for a different charger, but I may wait to see if an update can fix it. Thanks for sharing!

The problem is using it without a case. The charger is assuming there is a case and if there is no space between the phone and the charger it will stop charging after a few minutes because the voltage is too strong when they are too close. Put a few pieces of paper in between and you should be fine. Or get a case.
Sent from my SM-N920V using XDA Free mobile app

tbonephile said:
The problem is using it without a case. The charger is assuming there is a case and if there is no space between the phone and the charger it will stop charging after a few minutes because the voltage is too strong when they are too close. Put a few pieces of paper in between and you should be fine. Or get a case.
Sent from my SM-N920V using XDA Free mobile app
Click to expand...
Click to collapse
Have a case on and it seems to be working fine. Never tried it without a case though.

tbonephile said:
The problem is using it without a case. The charger is assuming there is a case and if there is no space between the phone and the charger it will stop charging after a few minutes because the voltage is too strong when they are too close. Put a few pieces of paper in between and you should be fine. Or get a case.
Sent from my SM-N920V using XDA Free mobile app
Click to expand...
Click to collapse
I no longer have the Samsung charger, but when I did, I could not get it to work even after adding a case and paper. I think some carriers seem to have more issues. I am on Verizon.

PrsnlCrcl said:
I no longer have the Samsung charger, but when I did, I could not get it to work even after adding a case and paper. I think some carriers seem to have more issues. I am on Verizon.
Click to expand...
Click to collapse
I'm on Verizon and mine works fine. It took me a few minutes to get it placed on the charger correctly but it works great. Also, I came from the s6 and it would charger as well but I would wake up with only 80 something percent since once it charges to 100 it stopped charging. The N5 however if it discharges to a certain point it apparently restarts the charging process.

Tried 2 of the Samsung wireless chargers and both had the same problem on the S6 Edge + and the Note 5. The Samsung rep at Best Buy said that the workaround is to put the phone in daydream mode. She said the Note 5 and S6 Edge + go into too deep of a sleep. She said to use the work around or we have to wait for the fast wireless charger to be released.

Has anyone confirmed that the Verizon Note 5 will not have the blinking blue light not charging problem? I haven't seen any OTA updates to fix this issue on Verizon like others have reported that AT&T did.
dja2k

No, I'm still having the blue blinking light on the samsung fast wireless charger (it happens a little while after placing the phone on it). Basically makes the charger useless for now until we get an update. It's a shame because I bought the official Samsung charger and I'm having to resort to plugging in my phone still.
Verizon has never been quick to release phone updates, so it is likely still in "testing" phase....

wireless charging
SwordOfWar said:
Verizon has never been quick to release phone updates, so it is likely still in "testing" phase....
Click to expand...
Click to collapse
wish we could be testers