No Display after dropping? - Eee Pad Transformer Q&A, Help & Troubleshooting

Had my pad in my bag for work hanging off a chair.
Bag slides off chair and falls, maybe 2 feet to floor?
Now my transformer will not show anything on the screen. When I wake it, the screen lights up a pale black. It basically repsonds to waking it but there is nothing displayed on the screen.
I want to try and reset it but don't know how without waiting a few days until it dies.
Any suggestions?
Sent from my Epic Touch using xda premium

Shine a light on the screen, sounds like the back light has fubard
If there isnt any evidence of "droppage" on the TF then rma it

CaNsA said:
Shine a light on the screen, sounds like the back light has fubard
If there isnt any evidence of "droppage" on the TF then rma it
Click to expand...
Click to collapse
Nothing.
I held down power button for 10-12 seconds. Powers off but the screen still lights up when powering on. Just doesn't display anything. Grrrrrr!
How do I go about contacting Asus for RMA?
Sent from my SPH-D710 using xda premium

nyc_zx10 said:
How do I go about contacting Asus for RMA?
Click to expand...
Click to collapse
Google Is Your Friend.

1 888 678 3688
RMA was created.
That was the fastest, most trouble free customer support experience I've had in a damn long time.
Two thumbs up Asus.
They are sending shipping label and the pad will then be on its way to Asus support for anywhere from 5-14 days turn around time. (depending on availability of components)

good stuff, let us know how you get on.
Sent from my Transformer TF101 using Tapatalk

This is a common issue with many transformers unfortunately after drops and knocks.
It is actually the data cable for the display coming loose, the back light is still on because the display is still powered, making the pale black of the screen. There is a guide somewhere on xda to take your TF and reconnect that specific cable. If you do not wish to take you TF apart I found hitting the back of the tablet (near the base where the connector is) it a flat palm can often knock the cable slightly back into place. This actually worked for me personally and it hasn't broken since.

Related

[Q] Dropped Transformer :(

So long story short, I was packing for a trip and my Transformer slid off my table onto the floor (about a 3-4ft drop). No visible damage, so I thought it was ok. That was until I got to the airport and tried to turn it on. Nothing will get it to turn on. It seems when I press the power button, I hear a click inside. Not sure what that is.
I have a square trade warranty that covers accidental damage, but i'm in cali until the new year so i'm waiting till I get home.
Anyone know what the click might be?
Broken power button maybe?
I have no idea what the internals to the power button look like, but I doubt it. Usually when I plug in my tablet it will auto turn on, which it does not do anymore, unfortunately.
The click could be a power jump between 2 connection points that used to be together. Whenever you have a joint that is disjointed, you get a clicking sound when power is trying to go through.
goodintentions said:
The click could be a power jump between 2 connection points that used to be together. Whenever you have a joint that is disjointed, you get a clicking sound when power is trying to go through.
Click to expand...
Click to collapse
Makes sense. I guess I'll just wait till I get home to send it in. I was just curious about the clicking. Thanks.
Hey...at least it didn't crack the screen from a 3-4 feet fall! Curious...was it onto a carpeted floor?
you can try here first if u like
http://forum.xda-developers.com/showthread.php?t=1391254
Sent from my Transformer TF101 using xda premium
SiNJiN76 said:
Hey...at least it didn't crack the screen from a 3-4 feet fall! Curious...was it onto a carpeted floor?
Click to expand...
Click to collapse
nope, laminated kitchen floor, wood underneath
txtmikhail said:
you can try here first if u like
http://forum.xda-developers.com/showthread.php?t=1391254
Sent from my Transformer TF101 using xda premium
Click to expand...
Click to collapse
again if it was the power button, it would turn on when i plug it in.
Back from Cali, Transformer finally on it's way in for repair or (hopefully) refund. If I do get a refund, waiting for the 1080p Prime
tekkitan said:
So long story short, I was packing for a trip and my Transformer slid off my table onto the floor (about a 3-4ft drop). No visible damage, so I thought it was ok. That was until I got to the airport and tried to turn it on. Nothing will get it to turn on. It seems when I press the power button, I hear a click inside. Not sure what that is.
I have a square trade warranty that covers accidental damage, but i'm in cali until the new year so i'm waiting till I get home.
Anyone know what the click might be?
Click to expand...
Click to collapse
The click you hear is the camera shutter opening
Sent from my Transformer TF101 using Tapatalk

[Q] TF101 Screen won't turn on

Hi everyone, this is my first post here. Thanks in advance for any help that you folks can provide.
I've had the TF101 for about six months now, and it's been fine. I was using it yesterday on the train and all was good, but when I got home and took it out of my bag it didn't seem to start up. I thought it might have been a battery issue, so I let it charge overnight. Tried starting it up this morning and I got the same results. So I started looking in to other issues.
The tablet is definitely starting, adb will recognize it in its list of devices, and if I plug it in to my tv or desktop monitor w/ HDMI, I can see and interact w/ the Transformer UI (of course this is kind of painful since I have to do some guessing about where to put my fingers).
I had rooted it using rebound821's scripts and directions here, so tried an unroot to see if that was the problem. I ended up with the same results.
Does anyone here have any insights as to what the problem may be? I'm hoping to avoid sending it back to ASUS, so I'm fine w/ opening it up to look for loose cables.
So I thought that brightness might be the problem. Maybe it was set to 0 and I just wasn't seeing anything on my screen. Sadly, that doesn't seem to be the case.
I tried setting brightness at the path below to to 0, 50, 100.
/sys/devices/platform/pwm-backlight/backlight/pwm-backlight/brightness
Still no luck.
Has anyone encountered anything remotely similar to this (even if similar is just a dead screen)?
There have been others with dead screens reporting what you are, at least I have read a few reports, I think they just had to get them RMA'd, I don't recall anyone 'fixing' a dead screen, especially if you still have adb and touch working then the screen itself and backlight seem to have broken completely- some have reported the backlight dying and thinking the screen was broken, but it was just the backlight (I guess in bright light they could see pixels working, but couldn't make out what was on the screen without the backlight). I still think they had to get it repaired either by Asus or by someone who was capable of doing internal repairs with replacement parts..sorry for your luck
Looks like I'll have to send it back. I took it into the brightest light I could find and couldn't see anything at all. Guess it's the screen and maybe the backlight too. I'm pretty disappointed this happened, the only thing I can think of is that the bag I had it in was hanging from the chair in front of me on the train and it was swaying a little, and that shouldn't be enough to dislodge a connection. Either that or just some freak hardware failure. Still, I guess it's not that common of an occurrence. Thanks for the reply, I'll slink off and try to get in touch w/ Asus now.
I have experience same
My TF101 broke in the same way, screen blank. Conected to tv I`ve got image digital touch work. I shut down my TF101 normaly and screen never go back to live again. Tablet was in a protective bag (when I trave by car), just no reason for not working ( no problem at screen, previously, screen perfect - no dead pixels)
Did you guys get this resolved? I had the EXACT same thing happen yesterday. Was working just fine. Put it in its sleeve, into a protective case, into a briefcase, got home and dead.
HDMI works. I tried to call Asus but they say i'm out of warranty.
Thanks in advance.
Must be something wrong with the connections that it decays over time. I've had mine since October last year and its been fine except for today when I brought it home it wouldn't work.
I was able to fix it though. I held it vertically with the bottom edge down and tapped it firmly on my desk a couple of times. The screen came back on. There is a strong possibility that this will happen again and my tap fix won't work, but it's working at the moment
Asus Transformer screen
elementalfire23 said:
Must be something wrong with the connections that it decays over time. I've had mine since October last year and its been fine except for today when I brought it home it wouldn't work.
I was able to fix it though. I held it vertically with the bottom edge down and tapped it firmly on my desk a couple of times. The screen came back on. There is a strong possibility that this will happen again and my tap fix won't work, but it's working at the moment
Click to expand...
Click to collapse
I had exactly the same problem discussed in this thread. I was also able to bring the screen of my TF101G to life by tapping it firmly on my desk with the bottom edge. It works for now. But it is certainly disconcerting to know that some connection in this rather expensive gadget are loose and all this can happen again. I guess I will not carry my transformer around any more - just leave it at home...
spokey said:
My TF101 broke in the same way, screen blank. Conected to tv I`ve got image digital touch work. I shut down my TF101 normaly and screen never go back to live again. Tablet was in a protective bag (when I trave by car), just no reason for not working ( no problem at screen, previously, screen perfect - no dead pixels)
Click to expand...
Click to collapse
Same problem here had my unlocked bootloader tf101 for awhile now, one of the first ones out... had a great life gave it to my girl when i got the transformer prime and the screen just went out yesterday, still goes in apx mode and still recognized by computer, screen just straight up died, think it's too late for a manufacture warranty, maybe ill look but think it's gonna be no dice... sucks obviously something in the design to make this happen to so many of them...
My TF101 appears to have a dead screen. I am rooted and running Revolver Custom Rom. When connected to my pc, I am able to recognize my device. My screen will not turn on so I cannot use recovery to go back to stock. I am set up to use ADB, however, I am not very knowledgable with ADB. I am convinced I have a bad screen and I am still under warranty. Is there a way to return the TF101 back to stock using ADB? If anyone can point me in the right direction, I can probably figure it out. Otherwise, I may just try and replace my screen and see how that works out. Thanks for the help.
My backlight died on Tuesday. Similar situation of working in the morning, headed into work with it in my bag, no brutal knocks or anything but one jolt just must of finished it off after a year and 2 weeks abuse (yes 2 weeks out of warrenty).
Going to attempt to take it apart this afternoon and play with the ribbon cable as reseating it has solved quite a few peoples problems.
Woo! It worked! Very happy chappy.
Sent from my SK17i using Tapatalk 2
Same thing happened too me, first time i sent it to service, but last time i opened it myself and pushed the connector for the screen thightly in place.. worked nicely
Sent from my Transformer TF101 using xda app-developers app
Screen goes derp
I don't know if I have the same problem or not.
Backstory: I own a Transformer TF101 that I got for my birthday from my girlfriend. It was meant for travel and bs'ing around at home. Took it into work and quickly realized that I could use this for work. That went over so well that the rest of the office became intrigued. Once these came on sale on groupon, the office manager went all in on 10. These are all refurbished transformers with docks.
They have all been handed out and I now have a transformer for home and work. Kind of nice...but I do a lot of site observation so using my personal transformer was a risk that I had to take all on my own (survived a 5' fall off of a parapet wall already).
The problem: From the first 5 minutes that I had the thing, the transformer screen went blank. I opened up google play to download a few apps that I could use for work. Scrolling down I saw some choppyness which I considered the processor/memory having issues loading everything on the screen. Before I knew it - boom blank screen. Rebooted and the loading screen stays on for 2 seconds before the screen goes blank. I can tell it's working because it plays a sound at start up. I can also tell the screen is lit up (it's like it's showing a grey screen because it can't show true black colors). If I hit the power button again it goes completely black. I hit the power button again and the screen flashes to the lock screen and immediately goes blank again. I could do this over and over and over again.
Anybody having the same problem? It's refurbished....I'm guessing apparently I got the dud.
I ran into pretty much the same problem. One morning, the tablet screen would just not turn on. Sometimes, it came on and immediately shutdown, but it is still on the "On" mode. Hit the power button again will bring it to the off mode. Toggle it one more time, sometimes, will turn on the screen a off again. I was able to get it back to work with a factory restore. However, it has the following problems.
1) As soon as I adjust the brightness, the screen will go off again. And there is nothing I can do to bring it back except another factory restore.
2) The screen will flicker (and sometimes produces some clicking sound) when charging with the screen on.
Looks like my TF101 is having same issue, screen gone off suddenly (hdmi shows up in TV fine)...I am going give a try on reseating the cable hoping it resolves the issue.
leonpr, is there some tips/things I have to make sure before attempting this. I found a guide here and another youtube video on this issue as a reference...
Thanks..
Screen won't turn on unless factory reset "fix"
My girlfriend has an ASUS TF101. If the brightness goes up to 60%, the screen is blanked (no backlight either) and the only way to get it to turn back on again is to hard reset. This coincidentally happened at the same time as an update from ASUS. After lots of Googling it does not appear to be related. I was hoping it was and installed several custom ROMS which all experienced the same issue.
As a temporary work around, until I get the guts & the money to be able to replace her tablet if I break it, I found and installed AutomateIt. I set a trigger so that when the screen is turned off, the brightness is set to 50%.
Why trigger when the screen is off instead of when the screen hits above 59%? If you have this same problem, hold the brightness and go all the way until the screen blanks and then still holding your finger on the screen, move it all the way to the left and you will notice that the screen did not come back on. Press the power button once to turn it off and then again to turn it on and you will see the screen at the lowest brightness setting.
So, with the trigger in place, if you accidentally (or one of your rotten kids intentionally:angel raises the brightness above the threshold, simply press the power once to turn off the screen and then press it again to turn the screen on.
Just a note, I ended up installing AutomateIt Pro, Available for $1.60 from the Play Market. The free version works fine, but my girlfriend has been struggling with this issue for a couple of months and after so many hard resets, the little app is more than worth the money.
Have you tried Power + Volume Down for 15 seconds, and then leaving it alone for one minute? It will cold boot. Try that and it may work. Just saying; Hope it will help
Sorry for the necro-bump but here's the actual solution.
Problem: The video cable inside the Transformer comes loose and just needs to be pushed back in.
I can't post a link since I don't have 10 posts yet so just search youtube for the following key words:
blank or no display issue on the asus transformer - fix
The user who posted the video is DoCWaSaBe
Tokyudo said:
Sorry for the necro-bump but here's the actual solution.
Problem: The video cable inside the Transformer comes loose and just needs to be pushed back in.
I can't post a link since I don't have 10 posts yet so just search youtube for the following key words:
blank or no display issue on the asus transformer - fix
The user who posted the video is DoCWaSaBe
Click to expand...
Click to collapse
Just fixed my blank display problem on a TF101 which is well out of warranty. Here is the link. I found the connector loose after dropping my TF101.
Thanks!
Fix lasted for a few days, now backlight dead, tried all cables again. No joy . I hate intermittent faults so ordered a Samsung Galaxy TabPRO 10.1.

[Q]Asus tf300t Strange lines across screen, help please.

My Asus tf300t screen somtimes start to have lines going from top to bottom all across it, sometimes by itself, without me touching it. Usually this is after being on for a while (20 or so minutes). It is on 4.2, I have the keyboard dock. The tablet is only 5 months old. (course friend bought it in the US for me, I am in argentina, so warranty is a little hard to do). Screen fills with lines that go from the top to the bottom, making it unusable. Touch still responds as the lines move when I slide my finger as if changing home screens. It does this after a small while being on. If I leave it for 30 minutes, then it starts to work ok for a while, then starts again. All apps installed from google play only. Unrooted locked bootloader latest official Asus updates installed.
malystxy said:
My Asus tf300t screen somtimes start to have lines going from top to bottom all across it, sometimes by itself, without me touching it. Usually this is after being on for a while (20 or so minutes). It is on 4.2, I have the keyboard dock. The tablet is only 5 months old. (course friend bought it in the US for me, I am in argentina, so warranty is a little hard to do). Screen fills with lines that go from the top to the bottom, making it unusable. Touch still responds as the lines move when I slide my finger as if changing home screens. It does this after a small while being on. If I leave it for 30 minutes, then it starts to work ok for a while, then starts again. All apps installed from google play only. Unrooted locked bootloader latest official Asus updates installed.
Click to expand...
Click to collapse
This usually happens when the LCD itself is damaged. In such case, however, it WILL always display lines, and never goes back to normal. I'd suggest that you open the back cover and reseat the LCD cable at both ends. While it's plainly accessible at the LCD's end, the motherboard's end is tucked under the copper heat shield. You want to be very careful lifting up just that part of the shield If you don't want to break the warranty seal. In fact I don't know if it can be done, but good luck.
graphdarnell said:
This usually happens when the LCD itself is damaged. In such case, however, it WILL always display lines, and never goes back to normal. I'd suggest that you open the back cover and reseat the LCD cable at both ends. While it's plainly accessible at the LCD's end, the motherboard's end is tucked under the copper heat shield. You want to be very careful lifting up just that part of the shield If you don't want to break the warranty seal. In fact I don't know if it can be done, but good luck.
Click to expand...
Click to collapse
I will try that if it comes back.
Update: I did the hard reset mentioned on the transformer forums (turn off tablet, hold volume down and power until text appears in upper left. Seleft with volume down the android, and hit volume up to select him, forcing a cold reset without wiping data). This seems to have fixed the problem until now, indicating a software problem. Anyone ever heard of a graphical glitch like this in android caused by some software problem? (again, all apps installed from goole play only, and even then established and recognized developers only, un rooted un modified stock asus rom)
Have you tried going to system -> developer options -> disable hw overlays
Note after each reboot you'll have to set it again.
Sent from my TF300T using xda app-developers app
Solved thanks all
Sent from my Galaxy Nexus using Tapatalk 4
Lines on the screen ASUS TF300T
malystxy said:
Solved thanks all
Sent from my Galaxy Nexus using Tapatalk 4
Click to expand...
Click to collapse
Hi malystxy, i'm also from Argentina and had the same problem too! Looks like ASUS doesnt like us
I see all lines on the screen but the hdmi works fine. Also touch works but i cant see what i'm touching!
Does the hard reset works for you? I tried it a few times but the problem keep returning.
Thanks.
Eugenio

Dead tf300t after update

Hi Xdaers
I'm sorry if this has been posted already, I tried searching without finding anything that worked.
I was using my TF300T last wednesday and i got a notification telling me of a system update, so i accepted the update.
After the update was applied the device booted up fine and i continued to use it, at the end of the day i put the device to sleep.
The following day i went to wake it up and nothing happened. My first thoughts was the battery died so i charged it until the light went green on both the pad & dock, Still no response. PLEASE HELP ITS OUT OF WARRANTY.
I have tried holding POWER, POWER & VOL-, POWER & VOL+, RESET BUTTON.
I also tried connecting it to my pc, it failed to detect the device.
I dont know what else to try. :crying:
STOCK, NO-ROOT, NOT-UNLOCKED
Ithink it`s not the software i think your tablet is actually broken
Sent from my ASUS Transformer Pad TF300T using xda app-developers app
noahvt said:
Ithink it`s not the software i think your tablet is actually broken
Sent from my ASUS Transformer Pad TF300T using xda app-developers app
Click to expand...
Click to collapse
What could have broken it, all i did was leave it over night.
If i put my ear on the top left of the back i can hear a very faint noise when pressing the power button, like my nexus 7 does just before the screen comes on.
Your lcd might be not working anymore!
Sent from my ASUS Transformer Pad TF300T using xda app-developers app
noahvt said:
Your lcd might be not working anymore!
Sent from my ASUS Transformer Pad TF300T using xda app-developers app
Click to expand...
Click to collapse
If its just the screen you can always try hooking up a HDMI to a TV and see if you get anything. Just to make sure did you make sure to hold down the power button long enough? Sometimes you do have to hold it down for quite a bit for something to show up.
[email protected] said:
If its just the screen you can always try hooking up a HDMI to a TV and see if you get anything. Just to make sure did you make sure to hold down the power button long enough? Sometimes you do have to hold it down for quite a bit for something to show up.
Click to expand...
Click to collapse
Yeah, just hook it up to a tv to see if it works!
noahvt said:
Yeah, just hook it up to a tv to see if it works!
Click to expand...
Click to collapse
I have had it connected to the TV with no picture. I held the power button for at least 5-10 minutes. I've even removed & replaced the battery and tried holding power, no look there. I did find something interesting when I removed the back tho (bare in mind this device was brand new and has never been opened before) I found 4 warranty sticker all broken and finger prints fused onto the copper heatsink.
aronfeerick said:
I have had it connected to the TV with no picture. I held the power button for at least 5-10 minutes. I've even removed & replaced the battery and tried holding power, no look there. I did find something interesting when I removed the back tho (bare in mind this device was brand new and has never been opened before) I found 4 warranty sticker all broken and finger prints fused onto the copper heatsink.
Click to expand...
Click to collapse
It might be a poorly refurbished device :'(
noahvt said:
It might be a poorly refurbished device :'(
Click to expand...
Click to collapse
Tell me about it I'm going to be speaking to training standards as I was sold it as "brand new" followed by speaking to the shop I got it from telling them they broke the sale of goods act 1979 (selling a refurbished unit as pristine). Hopefully I will get a new device.
aronfeerick said:
Tell me about it I'm going to be speaking to training standards as I was sold it as "brand new" followed by speaking to the shop I got it from telling them they broke the sale of goods act 1979 (selling a refurbished unit as pristine). Hopefully I will get a new device.
Click to expand...
Click to collapse
if there is any sign that you took it apart then they probably won't replace it
The same happened to me today, I used it normally and the screen just froze and I reset it only asus logo and stands. turn it off and will not start black screen and that's it. then I opened it and I see finger prints fused on to the chopper. Horrible ...
denmla85 said:
The same happened to me today, I used it normally and the screen just froze and I reset it only asus logo and stands. turn it off and will not start black screen and that's it. then I opened it and I see finger prints fused on to the chopper. Horrible ...
Click to expand...
Click to collapse
So just a quick update I just got back from my holiday and thought I'd try turn it on, and as if by magic it booted as normal.
Now the only issues I have is random reboots.
It seems to restart after a few minutes when I touch the screen. Is it possible to revert to ICS without root. I managed to do it before just by copying the update file from the Asus website on to the SD card. Will that work when going from 4.2 to 4.1???
aronfeerick said:
Is it possible to revert to ICS without root. I managed to do it before just by copying the update file from the Asus website on to the SD card. Will that work when going from 4.2 to 4.1???
Click to expand...
Click to collapse
Anyone know if this is posible??
aronfeerick said:
Anyone know if this is posible??
Click to expand...
Click to collapse
AFAIK you can't go back to ICS once the tab is upgraded to JB. See this thread. However, you can go back and forth between 4.2 and 4.1. Hope that answers your question.

Nexus 5 screen died today + dangerously hot lower screen

Went to unlock my phone this morning off the charger and the screen is totally dead. Couldn't unlock or do anything to it or even see what was going on, called Google and ordered a replacement ASAP.
Went through the not fun task of doing a nandroid backup without seeing what was on the screen and doing some trickery with screenshots then backing up my entire SD card.
However, here's the strange and potentially dangerous thing that I noticed later when I got home this evening. I went to look at the phone and go to a fastboot flash with the factory images and went to touch the bottom of the screen. When I went to do so, to the little bit of the left of the LED light was a SUPER hot portion of the phone. I almost burnt my finger it was so hot.
Not sure what to do about the issue, I feel like if I just call the support line they won't actually take in my concern legitimately. Any suggestions?
thats something quite strange
let us know what google says about RMA and this issue
Agree, maybe it's just your phone, maybe it's all the batch. Which batch/model do you have?
Sent from my Nexus 5 using Tapatalk
kentoe said:
Went to unlock my phone this morning off the charger and the screen is totally dead. Couldn't unlock or do anything to it or even see what was going on, called Google and ordered a replacement ASAP.
Went through the not fun task of doing a nandroid backup without seeing what was on the screen and doing some trickery with screenshots then backing up my entire SD card.
However, here's the strange and potentially dangerous thing that I noticed later when I got home this evening. I went to look at the phone and go to a fastboot flash with the factory images and went to touch the bottom of the screen. When I went to do so, to the little bit of the left of the LED light was a SUPER hot portion of the phone. I almost burnt my finger it was so hot.
Not sure what to do about the issue, I feel like if I just call the support line they won't actually take in my concern legitimately. Any suggestions?
Click to expand...
Click to collapse
On my Transformer Infinity, sometimes the screen won't turn on at all. On a few occasions, if I press Power enough times, I get a glimpse of a message saying the Launcher process has stopped, but then my touchscreen doesn't register any input. The tablet is also sometimes running quite hot at those times. The only way I know to recover from this is press the Power button long enough to force a reboot, then everything is normal. Could this be what's happening? Do you know if the phone is still running under the black screen? Have you tried forcing a reboot, and did it work?
As for the hot phone, I've noticed my N5 does get a bit warm when I'm using it intensively (4G, WiFi, Bluetooth, GPS and screen on all at the same time and in use) but not enough to burn me. Could be hard to tell which component is heating up like that since I think it could be the screen backlight, SoC or battery... Do let us know if you find out more.
meethere said:
thats something quite strange
let us know what google says about RMA and this issue
Click to expand...
Click to collapse
I had called them and reported the screen totally dead with lines streaking vertically and got a new replacement ordered. It wasn't until late last night when I got back and had the screen on in this dead mode that the bottom was extremely hot. I'll have to call them back and let them know
dark_ente said:
Agree, maybe it's just your phone, maybe it's all the batch. Which batch/model do you have?
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
Yeah hopefully, it definitely seems like it could be one of those things that could potentially start fire.The one I have is the LG-D820. Any more info I can provide?
daemonios said:
On my Transformer Infinity, sometimes the screen won't turn on at all. On a few occasions, if I press Power enough times, I get a glimpse of a message saying the Launcher process has stopped, but then my touchscreen doesn't register any input. The tablet is also sometimes running quite hot at those times. The only way I know to recover from this is press the Power button long enough to force a reboot, then everything is normal. Could this be what's happening? Do you know if the phone is still running under the black screen? Have you tried forcing a reboot, and did it work?
As for the hot phone, I've noticed my N5 does get a bit warm when I'm using it intensively (4G, WiFi, Bluetooth, GPS and screen on all at the same time and in use) but not enough to burn me. Could be hard to tell which component is heating up like that since I think it could be the screen backlight, SoC or battery... Do let us know if you find out more.
Click to expand...
Click to collapse
Yeah, no its definitely dead. There were streaked lines across it, rebooted it multiple times. I ended up going into the bootloader and recovery via adb/fastboot and all that jazz. It eventually just would not work now.
In regards to the hot part I definitely think it was the lower part of the screen. It was quite literally half an inch away from the LED to the left. Was super super hot then once I shut the defective screen off (I could tell by the backlit light or whatever) it wasn't hot anymore after a minute or so.
Is it black/white? 16 or 32? When did you get it?
Sent from my Nexus 5 using Tapatalk
dark_ente said:
Is it black/white? 16 or 32? When did you get it?
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
32gb black version. I ordered it immediately when they announced it that day.
mine gets really warm when i'm doing a TWRP backup then it goes into bootloop after and wont cool down. i have to force it to power off from recovery and let it cool, but i've always seen it happen. i wonder if yours was attempting to boot over and over for hours and cooked itself.....? i have a launch day black 32gb too, running Cataclysm with Franco at the moment but it was doing it on rooted stock with stock kernel
I had to send my 19 day old 32Gb Red Nexus 5 in to LG for the same reason. I was using the phone and all of the sudden had vertical lines and the bottom of the screen got burn your fingers hot. Waiting to see what LG does with my phone. The only thin I can figure is the synaptics chip which controls the screen is bad. Its the only thing in that area that could get that hot. I also noticed when I first got my phone the glass in the same area looked like it had a slight wave in it. Didn't think anything of it at the time. I'll let you know how it goes.
Is RMA/replacement applicable for Rooted and unlocked devices?
I don't believe its an issue with developer phones as long as the issue wasn't caused by something you did like brick it by flashing a wrong radio or something like that. It has to be a manufacture defect to get it fixed for free.
Sent from my ME173X using XDA Free mobile app
Bear3825 said:
I don't believe its an issue with developer phones as long as the issue wasn't caused by something you did like brick it by flashing a wrong radio or something like that. It has to be a manufacture defect to get it fixed for free.
Sent from my ME173X using XDA Free mobile app
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My device issue is related to power button. there is no software issue.
The power button is rattling since from the purchase of the device.
Hope my device gets repaired.
Like I said. Hardware issues that are production faults should be covered.
Sent from my ME173X using XDA Free mobile app

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