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[Q] Connect as Disk Drive Troubleshooting

I was using my Inspire 4G with the newest release of the MIUI ROM, and it would have issues going in and one of car mode so I flashed to the Android Revolution ROM, didn't like it, and decided to flash completely back to stock thinking that would solve the car mode issue.
After flashing back to stock, I attempted to root again but my phone was not being recognized as a disk drive.
I did the usual software-side things on the device itself, including:
Checking the Default connection type
Enabling Ask me (Ask me about USB connection type whenever I connect my phone to a PC)
Trying with USB debugging on and off
Turning off Fast boot
Unmounting/mounting SD card
Trying a different SD card
Did a Factory reset of the device
I then tried installing/reinstalling HTC Sync on my Windows 7 64-bit PC multiple times. I made sure to disable Windows Firewall and any anti-virus software.
I tried the in-box HTC USB cable on all 3 USB ports, and then tried a Seidio brand USB cable on all 3 USB ports to no avail.
Lastly, I connected a friend's stock HTC Inspire 4G to my laptop, using my HTC USB cable, and my laptop recognized it immediately and I could access the SD card files.
Thinking it was a hardware issue, I took my phone into a local repair shop and they diagnosed corrosion on the board due to moisture damage. I paid $150 to have it fixed.
I picked up my phone yesterday and it is still having the same issues.
I've been using an HTC Aria in the mean time and that connects to my PC no problem and I'm able to view the files on the SD card on my PC.
Does anyone have any other thoughts to what the problem could be before I take it back to the repair shop?
Perhaps it is the software? Is there a way I can root my phone without having the ability to connect it to my PC?
Thanks in advance!

moistdef said:
I was using my Inspire 4G with the newest release of the MIUI ROM, and it would have issues going in and one of car mode so I flashed to the Android Revolution ROM, didn't like it, and decided to flash completely back to stock thinking that would solve the car mode issue.
After flashing back to stock, I attempted to root again but my phone was not being recognized as a disk drive.
I did the usual software-side things on the device itself, including:
Checking the Default connection type
Enabling Ask me (Ask me about USB connection type whenever I connect my phone to a PC)
Trying with USB debugging on and off
Turning off Fast boot
Unmounting/mounting SD card
Trying a different SD card
Did a Factory reset of the device
I then tried installing/reinstalling HTC Sync on my Windows 7 64-bit PC multiple times. I made sure to disable Windows Firewall and any anti-virus software.
I tried the in-box HTC USB cable on all 3 USB ports, and then tried a Seidio brand USB cable on all 3 USB ports to no avail.
Lastly, I connected a friend's stock HTC Inspire 4G to my laptop, using my HTC USB cable, and my laptop recognized it immediately and I could access the SD card files.
Thinking it was a hardware issue, I took my phone into a local repair shop and they diagnosed corrosion on the board due to moisture damage. I paid $150 to have it fixed.
I picked up my phone yesterday and it is still having the same issues.
I've been using an HTC Aria in the mean time and that connects to my PC no problem and I'm able to view the files on the SD card on my PC.
Does anyone have any other thoughts to what the problem could be before I take it back to the repair shop?
Perhaps it is the software? Is there a way I can root my phone without having the ability to connect it to my PC?
Thanks in advance!
Click to expand...
Click to collapse
Almost 100% sure its the cable.....

[Q] Cannot connect to PC

I cannot connect to my pc or my laptop using different USB cables. It just says charging without any notification or popup of any kind.
Can I do anything to fix this?

Devedue said:
I cannot connect to my pc or my laptop using different USB cables. It just says charging without any notification or popup of any kind.
Can I do anything to fix this?
Click to expand...
Click to collapse
have you tried from another PC?
have you ever been able to connect from your PC?
do you have HTC sync installed on the PC? you'll probably find HTC Sync exe on the SD card that came with the phone if not from HTC support site download.
see this LINK where someone else had a very similar issue, only days ago....(although ignore the USB brick parts in this initial problem description....) and just read the help and suggestions that he was offered

Devedue said:
I cannot connect to my pc or my laptop using different USB cables. It just says charging without any notification or popup of any kind.
Can I do anything to fix this?
Click to expand...
Click to collapse
Had exactly the same problem with Bindroid ROM final edition. Turns out I hadn't wiped correctly.... After installing another ROM everything was fine.

Can't connect phone to computer

I plug in the USB to phone & computer, but it does not ask me how I want to connect (drive, media sync, etc.). I downloaded HTC's Sync software, which should have put the drivers on my PC, but still nothing...
Has anyone had any luck and can share how to get my PC to recognize the phone?
thanks!

cbasse said:
I plug in the USB to phone & computer, but it does not ask me how I want to connect (drive, media sync, etc.). I downloaded HTC's Sync software, which should have put the drivers on my PC, but still nothing...
Has anyone had any luck and can share how to get my PC to recognize the phone?
thanks!
Click to expand...
Click to collapse
If I'm not mistaken, the default behavior is 'Charge Only'. At least that's what my settings show.
Settings > Connect to PC
What do your settings look like?
This is hopefully a simple setting change and not a bug!

Look in your notification bar. There should be a little usb icon thing there. If you click on it a menu should come up with usb options
Sent from my HTC One X using xda premium

[email protected] said:
If I'm not mistaken, the default behavior is 'Charge Only'. At least that's what my settings show.
Settings > Connect to PC
What do your settings look like?
This is hopefully a simple setting change and not a bug!
Click to expand...
Click to collapse
Got it set as "disk drive" but still nothing. Tried different settings, too, to see if I could get it to connect somehow - nothing. Might try rebooting the pc and phone and see if that does anything.
Should debugging be on or off?
Sent from my HTC One X using xda premium

stnguyen09 said:
Look in your notification bar. There should be a little usb icon thing there. If you click on it a menu should come up with usb options
Sent from my HTC One X using xda premium
Click to expand...
Click to collapse
Nope...it doesn't pop up. Trying a reboot of both pc and phone to see if that works. Might try another pc too.
Sent from my HTC One X using xda premium

I am unfortunately at work right now and can't help debugging yet.
Have you tried changing USB ports? Also it would be better to have the USB plugged in to the back of your computer. The front ports usually don't work well.
I usually have USB Debugging set to on.
To be honest I haven't actually tried to connect my HTC One X yet to a computer so this is all speculation.

Thanks all. Reboot of both did the trick!
Sent from my SGH-I897 using xda premium

Have you tried another port? Maybe you said so and i missed it, but i would try that first. The other thing i would do is check device manager and see if anything is showing up with the little yellow exclamation point. I had that happen it was showing android device. I google search and downloaded just the Win 7 x64 drivers. Ill put it on my dropbox and share it so you can download and see if that helps.
http://dl.dropbox.com/u/77821273/HTC_Driver_64.zip

i am facing the same problem exactly. reboot dint fix it. triedon both xp and windows 7

USB won't connect
muid02 said:
i am facing the same problem exactly. reboot dint fix it. triedon both xp and windows 7
Click to expand...
Click to collapse
Maybe it is the USB cable. Do you have another cable from a different device you can try?

muid02 said:
i am facing the same problem exactly. reboot dint fix it. triedon both xp and windows 7
Click to expand...
Click to collapse
Mine was a pain untill finished root. I'd make sure you have the proper HTC drivers installed. That helped me.
Stock USB connections suck.

htc one s don't get recognised by pc only charges
hi,
i bought htc one s a few days ago, it connected to the pc fine just until a few days ago when nothing shows up only charge.
i can't think of what i haven't done.
from downloading differrent versions of htc sync and sync manager, to drivers.I reinstalled windows, reset the phone but nothing works
when i connect to the pc, the pc doesn't even make a sound, the phone only charges. i tried turning usb debugging on and off but nothing it doesn't even show debugging connected on the notification area. it doesn't show anything on the device manager. i cant even root to install a custom rom
i dont know what to do.
help me PLS.
details
htc one s
andriod 4.1.1

You're in the wrong forum, this is the HTC One XL forum.
Sent from my Evita

[Q] Nexus 5 not connecting to computer (usb), does not show in device manager

Hi,
I would like to see if I can get anyones assistance with solving my problem. I have lost the ability to connect my Nexus 5 to my computer via USB. I had previously been able to connect the phone without any problems.
Connecting my phone to PC charges the phone but no drivers are loaded, nothing changes in device manager and I cannot see a change in windows explorer to view the memory card.
So far I have tried the following:
searches on various sites
rebooting phone, starting in safe mode, wiping all data, performing a hard reset
connecting other phones to usb cable to check that it is not a charge only cable, also trying several other USB cables
connecting phone to other computers
connecting other phones (HTC) to load drivers (then uninstalling drivers)
displaying all hidden devices in device manager and removing all drivers that resemble something to do with mobile phones
uninstalling programs I no longer require on the PC
using "wugs nexus root toolkit" to uninstall and re-install drivers
checking & unchecking MTP, PTP, developer options, USB debugging in various combinations to elicit a response from the computer.
I have also tried to visually check the connections of the USB port on the phone wondering is there is a break but I cannot see very well.
does anyone have any further suggestions to get this phone connected to a PC?
my only last thought is to attempt to open the phone and check the resistance of the plug connections.

Have you tried enabling and disabling usb debugging while plugged in?
Sent from my Nexus 5 using Tapatalk

I just did it, no change in Device manager or explorer

tropicalchills said:
I just did it, no change in Device manager or explorer
Click to expand...
Click to collapse
Are you sure you're using a data usb cable and the usb port is good?

Same Issue
same thing happened to me today when i connected the device to PC.
Mine says unknown device on PC under other devices. so i hope my USB port is ok.but im not using the original SUB cable. i wonder that's is the issue. but it didn't bother me until today. my original cable is at my friend's house.
Tried updating drivers manually. But following error message occurs once i select the drivers folder and hit ok.
Windows was unable to install your unknown device
Please help.

so, not really a solution but while at work my phone fell on to a nice rock cracking the screen. I have replaced the phone and the new phone connects to the pc fine, drivers come up without a problem (I will put this down to a fault with the phone)
Thank you for your assistance

USB Problems

My computer for some reason reminded itself of not recognizing my Idol 3 5'5 6045k. Two days ago it was all fine and now everytime i connect it to the computer it only charges. I've tried everything from changing usb cables to unistalling andthen installing the device drivers, enabling debugging, restaring either smartphone and computer. Everything I can think of. Please help me out, I'm trying to root the smartphone and without it recognizing I can't do anything, not even transfer files. :crying:

sdfg said:
My computer for some reason reminded itself of not recognizing my Idol 3 5'5 6045k. Two days ago it was all fine and now everytime i connect it to the computer it only charges. I've tried everything from changing usb cables to unistalling andthen installing the device drivers, enabling debugging, restaring either smartphone and computer. Everything I can think of. Please help me out, I'm trying to root the smartphone and without it recognizing I can't do anything, not even transfer files. :crying:
Click to expand...
Click to collapse
Obvious Question #1: Did you check the phone notification dropdown area to verify the phone is in MTP or PTP mode so it will show up on the pc? As for transfering files...you do have the option of loading up a microsd card with whatever files or installing a wifi adb app to connect wirelessly. You could even use an app like airdroid to let you do all sorts of things.

famewolf said:
Obvious Question #1: Did you check the phone notification dropdown area to verify the phone is in MTP or PTP mode so it will show up on the pc? As for transfering files...you do have the option of loading up a microsd card with whatever files or installing a wifi adb app to connect wirelessly. You could even use an app like airdroid to let you do all sorts of things.
Click to expand...
Click to collapse
Therre's no notification after connecting the usb, it just charges the phone, seriously, I've tried everything to enable MTP but nothing does the job. And what do you mean by using an adb app? Can I root my smartphone by a wireless connection?

sdfg said:
Therre's no notification after connecting the usb, it just charges the phone, seriously, I've tried everything to enable MTP but nothing does the job. And what do you mean by using an adb app? Can I root my smartphone by a wireless connection?
Click to expand...
Click to collapse
You are overcomplicating things. 1st...there is ALWAYS a notification in the dropdown that says what mode the phone is in....mtp, ptp, charge only or "cdrom mode" which installs the usb drivers. Pressing on that notification allows you to change the mode the device is in.
As for rooting....all you need to do that is to flash or boot TWRP (details on booting it are in the system image thread) and then flash the supersu zip from inside twrp to your device...reboot and done...but I think in the newer TWRP's they even offer options to root automatically...ie the zip is already built in. After rebooting to your phone you install the supersu apk from google play so you can configure what apps have superuser access.

famewolf said:
You are overcomplicating things. 1st...there is ALWAYS a notification in the dropdown that says what mode the phone is in....mtp, ptp, charge only or "cdrom mode" which installs the usb drivers. Pressing on that notification allows you to change the mode the device is in.
As for rooting....all you need to do that is to flash or boot TWRP (details on booting it are in the system image thread) and then flash the supersu zip from inside twrp to your device...reboot and done...but I think in the newer TWRP's they even offer options to root automatically...ie the zip is already built in. After rebooting to your phone you install the supersu apk from google play so you can configure what apps have superuser access.
Click to expand...
Click to collapse
I'm telling you, everytime i try to connect my smartphone to the pc nothing shows up, i only notice the device is charging, there's no option anywhere to change it to MTP or Camera or CD ROM... And I've tried 2 different pc's

sdfg said:
I'm telling you, everytime i try to connect my smartphone to the pc nothing shows up, i only notice the device is charging, there's no option anywhere to change it to MTP or Camera or CD ROM... And I've tried 2 different pc's
Click to expand...
Click to collapse
Your telling me when the phone is plugged into the pc you don't see the notifications below or some version of them at all? If so then you need to fully uninstall the devices in device manager including remove the drivers...then use the drivers in the system image thread (since you obviously can't use the ones from "cd rom mode" which would be the best solution). USB debugging isn't even an issue yet...your phone should still show up to the pc as a camera device (ptp) under just about ANY scenario using even built in windows drivers.

famewolf said:
Your telling me when the phone is plugged into the pc you don't see the notifications below or some version of them at all? If so then you need to fully uninstall the devices in device manager including remove the drivers...then use the drivers in the system image thread (since you obviously can't use the ones from "cd rom mode" which would be the best solution). USB debugging isn't even an issue yet...your phone should still show up to the pc as a camera device (ptp) under just about ANY scenario using even built in windows drivers.
Click to expand...
Click to collapse
Thanks for all those tips, but I already tried that out aswell, 2 times to be precise, deleted all the drivers, rebooted pc and smartphone, tried different cables, but still nothing ever occurs.

sdfg said:
Thanks for all those tips, but I already tried that out aswell, 2 times to be precise, deleted all the drivers, rebooted pc and smartphone, tried different cables, but still nothing ever occurs.
Click to expand...
Click to collapse
Have you tried a different cable? Perhaps that one is damaged or is only setup for charging? Only thing I can think of.
And then I realize you mentioned that Not sure what else would prevent it from giving you those options.

I'm also facing similar issue after the 2 update. Were you able to fix this?
http://askubuntu.com/questions/681959/ubuntu-14-04-15-10-android-file-access-issue?s=2|0.2054

Which kind of USB cable(s) have you tried specifically? Were they cheap eBay/generic kinds or well known branded ones?
Something as little as a Micro USB cable can cure a lot of problems. It needs to be a well built one by a known manufacturer to avoid problems.

brian117 said:
Which kind of USB cable(s) have you tried specifically? Were they cheap eBay/generic kinds or well known branded ones?
Something as little as a Micro USB cable can cure a lot of problems. It needs to be a well built one by a known manufacturer to avoid problems.
Click to expand...
Click to collapse
Actually I've been having pretty good luck with the $1 ones from Dollar Tree but the key is certainly to try multiple cables....on some the microusb plug will make it difficult to get a solid connection especially if you have a case on the phone.

You may be missing the point of "trying" different cables. It's not so much the "quality" of the cable, it's the fact that some cables are for "power only", and "will not" transfer data, regardless of how hard you try.
You need to be using a "proven" data/power cable, otherwise your beating your head against the table for nothing.
Just to add, I put a piece of red tape on all my usb cables that are power only, no guess work.

I own idol3/moto g 2015 and s3, have no problem with other 2 device. I'm having this MTP issue after the UE40 update. Verified in all 3 OS, adb is detecting the device but not MTP/PTP. Idol3 support is not worthy responses.
http://forum.xda-developers.com/idol-3/general/mtp-issue-ue40-update-t3182564
http://askubuntu.com/questions/681959/ubuntu-14-04-15-10-android-file-access-issue

KashRaman said:
I own idol3/moto g 2015 and s3, have no problem with other 2 device. I'm having this MTP issue after the UE40 update. Verified in all 3 OS, adb is detecting the device but not MTP/PTP. Idol3 support is not worthy responses.
http://forum.xda-developers.com/idol-3/general/mtp-issue-ue40-update-t3182564
http://askubuntu.com/questions/681959/ubuntu-14-04-15-10-android-file-access-issue
Click to expand...
Click to collapse
Well, USB works fine here, and I've had 5 different rom's, 2 Canadian, 2 US, and the Chinese rom, on this phone without any USB issues, sorry, can't help any further.

After a complete wipe and restore, it worked.

sdfg said:
My computer for some reason reminded itself of not recognizing my Idol 3 5'5 6045k. Two days ago it was all fine and now everytime i connect it to the computer it only charges. I've tried everything from changing usb cables to unistalling andthen installing the device drivers, enabling debugging, restaring either smartphone and computer. Everything I can think of. Please help me out, I'm trying to root the smartphone and without it recognizing I can't do anything, not even transfer files. :crying:
Click to expand...
Click to collapse
I had the same problem as well. It only showed charging when I plugged in the USB cable. Tried switching cables, turning off and on USB debugging but nothing worked. I finally just rebooted the phone and then it worked again. Strange that it suddenly stopped.

I have a different issue; the different USB modes work fine but I don't have the 'cdrom' option in the USB mode dialog. I've tried various Alcatel ADB drivers that I have found and none are working, using Win7 64. My Idol 3 4.7 is 6039I (US).

Answered my own question, simply install the Mobile Upgrade Q software.

nope, doesn't show up. it's a bug. i had it before, googled until i found a fix and got it working, now it's back to not being recognized. nothing shows on drop down menu.