I need a perfect solution about the problem! - General Questions and Answers

i'm from Bangladesh. i am using Symphony Xplorer W15. it comes with 1 GHz single core processor, 256 MB RAM, 512 MB ROM & Android 2.3.5. it was the details of system. now i'm discribing what is the problem in this handset. actually, there are some lackness on this phone i noticed. that is, in Settings menu, there are not any option named Accessibility on Stock ROM. that is missing from settings menu. cause of not having accessibility option, i almost fall in a problem when installing a notification apps like iPhone Notification, Windows phone Notification etc. downloaded from market or another source. it installs correctly as another apps. but after installing when i run the app then automatically an option appears that names Accessibility. this option same as Accessibility. when i checked the accessibility box in the mean time my handset gets hang. then if i switch off my phone to recover and after switching on a default lock screen appears. when i touch the lock screen to unlock, it takes restart continiously in each boot. this process doesn't stop untill giving factory restore. i had been gone service center to give restore three times after buying for only the same problem. now i want to get rid from this problem. i need solution of this problem. oh! there is one another option also missing from settings menu & that is Voice input & output. now my question is, is it possible to remove this problem by flashing Custom ROM? i didn't root my handset yet. because the perfect rooting process of this handset not yet published in our country. once i also asked an android community about this, they just told me perhaps it's firmwares bug. is it really firmwares bug? if that been, so how will fix the bug? at last i remembered on world's largest & popular android community that is XDA Developers. i think, i'll get perfect solution from here. if anyone well-known about it, kindly help me by giving information about it. Thanks.
Sent from my Symphony W15

Custom ROMs
Bro I use the same mobile.
Had a hard time rooting it.
Now in my experience this phone is nothing different from the Micromax A27 (Same Specs, Same UserAgent String, Some guys even reported that the stock ROM is very much similar). So far this is the only post for this device on xda I think. I found some post about CWM for Micromax A27 Ninja. Most likely it will work on your phone too.
So just give it a try and try to flash a custom ROM.
I can't do that at the moment cuz my linux pc isn't working (I don't like to use windows for this cuz the drivers are a hell of a trouble to find)
so just try to flash something using CWM and reply If it works.
:good: Good Luck :angel:

Nassib Khan said:
i'm from Bangladesh. i am using Symphony Xplorer W15. it comes with 1 GHz single core processor, 256 MB RAM, 512 MB ROM & Android 2.3.5. it was the details of system. now i'm discribing what is the problem in this handset. actually, there are some lackness on this phone i noticed. that is, in Settings menu, there are not any option named Accessibility on Stock ROM. that is missing from settings menu. cause of not having accessibility option, i almost fall in a problem when installing a notification apps like iPhone Notification, Windows phone Notification etc. downloaded from market or another source. it installs correctly as another apps. but after installing when i run the app then automatically an option appears that names Accessibility. this option same as Accessibility. when i checked the accessibility box in the mean time my handset gets hang. then if i switch off my phone to recover and after switching on a default lock screen appears. when i touch the lock screen to unlock, it takes restart continiously in each boot. this process doesn't stop untill giving factory restore. i had been gone service center to give restore three times after buying for only the same problem. now i want to get rid from this problem. i need solution of this problem. oh! there is one another option also missing from settings menu & that is Voice input & output. now my question is, is it possible to remove this problem by flashing Custom ROM? i didn't root my handset yet. because the perfect rooting process of this handset not yet published in our country. once i also asked an android community about this, they just told me perhaps it's firmwares bug. is it really firmwares bug? if that been, so how will fix the bug? at last i remembered on world's largest & popular android community that is XDA Developers. i think, i'll get perfect solution from here. if anyone well-known about it, kindly help me by giving information about it. Thanks.
Sent from my Symphony W15
Click to expand...
Click to collapse
Its firmware bug
u can flash custom rom to solve
look at signeture to root

Related

[Q] Noob android question

I'm kinda new to the smart phones, and planning on getting a Samsung Galaxy S 4G. I like the specs on it.
But im so used to typing things with using the buttons on cell phones and using the up and down arrows to scroll.
I demoed the Samsung Galaxy earlier today and you scroll up and down the pages with your finger of course. is there any settings on the OS which is android to put up and down arrow keys on the screen, as well as left or right ?
any download recomendations for it ?
id rather just hold the down arrow key to scroll down then to swipe with my finger.
Also does the GPs built in on the Galaxy get the data from satelite or from the tower from T-mobile ? and do they charge u for the service ?
I am really needing help about my Samsung Galaxy GT-i9000. I've been searching the internet for 8 straight hours and still no go. Perhaps I am not good in searching or simply really not familiar with the situation. I tried searching here, too but it has now taken me a ridiculous amount of time and effort to no avail. Please bear with me. (this is my first post)
I rooted my phone about a week ago (after months of searching I finally did it!) Then it took me a while to flash a new rom. I got Darky's via the ROM downloads using Rom Manager - I was ecstatic! I was happy with it but out of curiosity I wanted to try Cyanogen 7 which, again, I flashed this morning.
I was able to flash Cyanogen 7 but for some reason the Android Market isn't working. So I decided to Restore the previous setting/rom (Darky's) but here is where the problem started.
I am now unable to use my phone. I just turn it on and I am stuck in "Galaxy S GT-I9000) forever. I press up+home+power but just goes back to the same screen. I tried down+home+power and I was just glad it worked. However, I don't know what to do. Based on what I have searched I (still unsure here ok?) might be required to flash a new base rom or kernel - really, all these information overwhelms me.
To experienced users, perhaps I don't know the right questions to ask. All I want is for me to be able to use the phone again. Please help me, 8 hours straight of searching has got me dizzied. How can I get past this screen? There are some information I've come across like flashing a base rom, which I wanted to try, but it asks for information such about my phone (such as whether it is JVx or JVy or JVanything) which I don't have because I cant get in it!
Please guide me? Thank you very much.
......Anyone know ?
Youll get used to it.
headshrinker139 said:
I am really needing help about my Samsung Galaxy GT-i9000. I've been searching the internet for 8 straight hours and still no go. Perhaps I am not good in searching or simply really not familiar with the situation. I tried searching here, too but it has now taken me a ridiculous amount of time and effort to no avail. Please bear with me. (this is my first post)
I rooted my phone about a week ago (after months of searching I finally did it!) Then it took me a while to flash a new rom. I got Darky's via the ROM downloads using Rom Manager - I was ecstatic! I was happy with it but out of curiosity I wanted to try Cyanogen 7 which, again, I flashed this morning.
I was able to flash Cyanogen 7 but for some reason the Android Market isn't working. So I decided to Restore the previous setting/rom (Darky's) but here is where the problem started.
I am now unable to use my phone. I just turn it on and I am stuck in "Galaxy S GT-I9000) forever. I press up+home+power but just goes back to the same screen. I tried down+home+power and I was just glad it worked. However, I don't know what to do. Based on what I have searched I (still unsure here ok?) might be required to flash a new base rom or kernel - really, all these information overwhelms me.
To experienced users, perhaps I don't know the right questions to ask. All I want is for me to be able to use the phone again. Please help me, 8 hours straight of searching has got me dizzied. How can I get past this screen? There are some information I've come across like flashing a base rom, which I wanted to try, but it asks for information such about my phone (such as whether it is JVx or JVy or JVanything) which I don't have because I cant get in it!
Please guide me? Thank you very much.
Click to expand...
Click to collapse
You didnt look hard enough...
Sounds like you are on a boot loop.
just download a stock rom from here and flash via Odin. Or install a custom rom via odin.
I personally semi bricked mine during and official update as I didnt remove OCLF before I did it. I just picked a rom off the thread and reflashed. I had no idea what was on there before but if you are putting a custom rom on anyway, I only did it to get rom manager working.
so long as you can get into download ( the yellow triangle) you can recover it easily in Odin.
Odin is a doddle to use aswell. Just follow the guides!
You need to wipe properly before flashing a new rom or restoring. Wipe data, cache and dalvik before restoring next time.
The reason you didn't have the market on CM7 is because you have to flash google apps (gapps) separately. This should have been explained in the thread for CM7 or on the Cyanogenmod site.
You need to read everything before you flash something, or else you'll run into problems.
(from... Evo/MIUI/Tapatalk)
johnny9 said:
I'm kinda new to the smart phones, and planning on getting a Samsung Galaxy S 4G. I like the specs on it.
But im so used to typing things with using the buttons on cell phones and using the up and down arrows to scroll.
I demoed the Samsung Galaxy earlier today and you scroll up and down the pages with your finger of course. is there any settings on the OS which is android to put up and down arrow keys on the screen, as well as left or right ?
any download recomendations for it ?
id rather just hold the down arrow key to scroll down then to swipe with my finger.
Also does the GPs built in on the Galaxy get the data from satelite or from the tower from T-mobile ? and do they charge u for the service ?
Click to expand...
Click to collapse
You'll get used to the scrolling. If you must use other means of scrolling, Dolphin Browser HD has an option to use the volume buttons to scroll up/down the page. I'd try to get used to touch scrolling though, you don't want to wear down your hardware buttons.
The GPS built in is free, and it does use GPS satellites. Be sure to turn GPS off when you're not using it to save battery. The phone should come preloaded with Google Maps/Navigation. If it doesn't, download Google Maps from the market, it includes Google Nav.
For reasons other than navigation where you want to share your location with an app - for example, a weather app that determines your location - you can use mobile networks as a means of location. This way you can keep GPS off unless you need it for directions or navigation.
(from... Evo/MIUI/Tapatalk)
The built in GPS can actually use both sattelites and wireless networks to help get a fix on you location faster. You can choose to disable it in the settings.
Thanks guys! I actually was able to fix it a few hours after I posted here.. I didn't expect you guys to answer that quickly. I just checked back now ;-) I might have checked sooner hadn't I found a way around it.
Anyways, yes it was a boot loop. I remember finding this article saying how to fix it. It said I needed to download some files mainly Darky's and Odin. It was the first time I used Odin so I was really extra careful lol. It (flash) took me 3-4 hours because I was stuck again in boot mode. I did that process maybe around 3 or 4 times. Until now I'm not sure whether or not I completed it or simply flashed the same Darky I had as back up. I pushed too many buttons- can't remember anymore. (not so good in english, I hope I started that clearly. My first custom ROM that I got from ROM Manager is Darky's, then the fix that I attempted to use via Odin is also Darky's )
Anyway, I haven't flashed a new ROM since then. I'm going to spend a little more time with what I have. But knowing me, I probably will in a matter of days ;p
Thanks again!
Sent from my GT-I9000 using XDA App

[Q] Internet Explorer problem

Hi everyone,
I have a problem with Internet Explorer on my HD7
Since yesterday, Internet Explorer refuses to open from the start screen or Apps list. Clicking on web links in emails does not work, clicking on pinned web pages does not work. Live tiles, Emails, RSS feeds, texts, Phone calls etc. work as expected. I have downloaded several third party browsers which work as expected.
I have checked using 3G and Wifi connections, and soft reset multiple times to no avail
I have searched and have not seen anyone else reporting this problem which leads me to suspect it's a device specific software problem. I was following my normal morning routine yesterday, reading the emails with new and updated posts from XDA when it suddenly stopped opening the links in the emails. I tried opening up Internet Explorer and this too failed. The animation transition starts to take place when pushing the I.E. tile, and then it comes back to the start screen.
I am running 7720 and have not played around with the phone or changed anything to cause this problem.
Does anyone have any suggestions or thoughts before I go ahead and press the "Reset your phone" button ??
Thanks in advance,
Garrickus
Work around
Hi,
Got the same problem with no available solution till now.
I just have a workaround for you, disable in settings the "open links in new tab" and you should be able to use IE9 again afterwards.
Tabs will not work though.
I even read somewhere that hard reseting device will not solve the problem !!??
Do it or not and tell me if you find something.
Regards,
Thomas
Thanks
tlefeuvre said:
Hi,
Got the same problem with no available solution till now.
I just have a workaround for you, disable in settings the "open links in new tab" and you should be able to use IE9 again afterwards.
Tabs will not work though.
I even read somewhere that hard reseting device will not solve the problem !!??
Do it or not and tell me if you find something.
Regards,
Thomas
Click to expand...
Click to collapse
Thanks Thomas
I can confirm your solution does indeed work as you describe, and yes, tabs are now broken
I'm curious as to your firmware version and operator, as there may be a link ?
You say you read "somewhere" that hard resetting the phone doesn't fix the problem , (I haven't as yet done so myself, as I'm currently compiling word docs of Internet Explorer favourites etc. and uploading them to Skydrive so I can restore them later ) which implies someone else has also encountered this problem ?
If a hard reset doesn't work for me (I'm waiting on the weekend to do this as it'll probably take hours ) then I'm seriously thinking of upgrading the sdhc card to a 32gb one and flashing a custom rom
I'll keep you updated.
And once again, thank you for taking the time to reply , with well over a hundred views, I was beginning to think I was invisible
Garrickus
i would flash a custom rom (you have the requirements), its easy to do (just search for it) and the advantages of it are great. you would never want to go back to an official rom again.
I haven't heard of this problem before, and don't have a direct fix - I'd need to examine your phones in some detail to do so.
However, if you have a full-unlocked phone, or you have WP7 Root Tools, I'm releasing an app that can configure your phone to use a third-party app as the default beowser (on my phone, I'm currently using IE+, for example). There are some caveats - not all browsers will be supported, and not all of IE's features work on third-party browsers - but it should work to let you open links sent in emails or SMS or apps. They have tabs too (in fact, IE+ has better tab management than IE9; one reason I use it).
Glad to see it partially solved your problem ;-)
My device is a Samsung Omnia 7 with latest firmware and mango installed (do not have the disapearing keyboard fix).
I suspect either windowbreak interop unlock method or windows phone manager to be the culprit with our tabs problem. Are you interop unlocked ? Have you installed Windows Phone Manager ? Have you sideloaded any app ?
Sent from my OMNIA7 using Board Express
Thanks
GoodDayToDie said:
I haven't heard of this problem before, and don't have a direct fix - I'd need to examine your phones in some detail to do so.
However, if you have a full-unlocked phone, or you have WP7 Root Tools, I'm releasing an app that can configure your phone to use a third-party app as the default beowser (on my phone, I'm currently using IE+, for example). There are some caveats - not all browsers will be supported, and not all of IE's features work on third-party browsers - but it should work to let you open links sent in emails or SMS or apps. They have tabs too (in fact, IE+ has better tab management than IE9; one reason I use it).
Click to expand...
Click to collapse
Funnily enough, I hadn't heard of this problem either, before it manifested itself on my phone so it can't be widespread.
I'd love to allow you (you Windows Phone Guru ) access to my phone, if it would help me and the community, but, it's my main device and your too far away to visit
I have a stock phone so I doubt there is any kind of dump or something I can do to provide more clarification on the problem, but it's very real and very annoying
I had a quick search for "IE+" in the marketplace, but didn't see it. Could you provide a link please ? Or did you sideload it ?
If the hard reset doesn't work, my carrier has said they will swop it out for a refurbished unit, so I have a couple of options.
If I get my act together by the weekend, I might upload a video of the problem to YouTube for information purposes.
Also, my phone has been exhibiting some strangeness for a while now. Occasionally freezing up, then unfreezing itself. Internet Explorer freezing when the loading bar reaches 4/5's distance, and taking ages to finish loading. Some tiles (third party only) losing their images but not the text, or backing out of an app to the Start screen resulting in all the tiles being empty for a few seconds before filling in. Start screen flashing green and crackly looking. None of them particularly bothered me too much till now.
I'll keep you all posted.
Garrickus
Thanks
tlefeuvre said:
Glad to see it partially solved your problem ;-)
My device is a Samsung Omnia 7 with latest firmware and mango installed (do not have the disapearing keyboard fix).
I suspect either windowbreak interop unlock method or windows phone manager to be the culprit with our tabs problem. Are you interop unlocked ? Have you installed Windows Phone Manager ? Have you sideloaded any app ?
Sent from my OMNIA7 using Board Express
Click to expand...
Click to collapse
Yes, thank you. I was beginning to go mad with it lol.
I too am running Mango without the disappearing keyboard fix, but I am not windows broken, iterop or any other kind of unlock, or used any kind of programs other than Zune, so we don't have that in common I'm afraid.
Thanks anyway
Garrickus
IE+ is being published to the Marketplace this week, I think. There's a pre-release build of it available on this forum, but I'm not sure if that version supports the required behavior for be-the-default-browser support. I'm looking at other apps too (requires decompiling them, unless I can get a chance to talk to the developer, but that's usually easy).
However, if your phone isn't interop-unlocked, you wouldn't be able to use the switcher anyhow, though. It requires TCB (or "root") permissions, because it needs to write to the registry. It's possible to interop-unlock your phone (I have an HD7 myself), but you'd need to downgrade the firmware first.
The list of bugs you're experienced sounds like it *might* actually be some kind of defective hardware. The usual problem is the internal microSD card that is used for storage on the phone being defective or coming loose. There are a few other possibilities too, though. Unfortunately, trying to fix them yourself is likely to void your warranty, with no guarantee of success.
Video uploaded to Youtube
Hi all,
So my problem persists, and I am due to hard reset the phone to see if that solves the issue in the next couple of days. Before I do so however, I have uploaded a video showing the problem to Youtube for information purposes.
Lets see if anyone else is having the same problem, and if a solution exists.
Here's the link to the video
http://youtu.be/L0YIkCybvhg
If the hard reset doesn't work, my carrier have said they will swop the unit for a refurbished one. Does anyone have any experiences of this ? Are they like new ? Or beaten up a bit ?
Regards
Garrickus
More people reporting the problem on Microsoft answers forum
Hi everyone,
I checked the Microsoft answers forum and it seems Others are reporting the issue as well
I counted at least half a dozen posts with the same problem as myself here
http://answers.microsoft.com/en-us/...one&CurrentScope.Filter=&askingquestion=false
So far, the only advice offered is to hard reset the phone, with some users reporting this solved their issue. One user reported that although it solved their issue, now their phone tile doesn't work
Regards
Garrickus
After hard reset
Hey everyone,
So I hard reset my phone on Thursday
and as a result, Internet Explorer now works again as it should
I decided not to restore a backup, and set up the phone manually (which took about 3 hours ).
A couple of things I've noticed since -
Battery life seems massively improved , now reporting over a days use on a full battery. I'll keep an eye on this as before I was only getting about 14 hours.
Another thing I've noticed is the keyboard. Now when I type, it highlights the word it thinks I want to use in bold, and it definitely didn't do that before
I'll keep you all posted on how things go over the next couple of weeks, if any of the problems I reported show up again, but, fingers crossed, it's all good for now, and loving my phone again.
Thanks for all your input.
Garrickus
Have a question... Does Hard resetting the device keep the os updates ?? (Mango, etc..) Or do you have to apply them again afterwards ?
Thanks for your answer
Thomas
Sent from my OMNIA7 using Board Express
tlefeuvre said:
Have a question... Does Hard resetting the device keep the os updates ?? (Mango, etc..) Or do you have to apply them again afterwards ?
Thanks for your answer
Thomas
Sent from my OMNIA7 using Board Express
Click to expand...
Click to collapse
Yes it does.
Thanks !! Another and last question, does hard resetting keep the phone windowbreak interop unlocked ?
Sent from my MID74C using XDA
Too bad. I have this problem too. Last night after connect to public wi-fi and enter username & password in automatic IE pop-up.
You can't open IE if your setting of "Open links from other apps in" is "A new tab". If change this settings to "The current tab" you can open multi-IE for multi-tab but can't use normal tab.
I think I will HR my device too.
tlefeuvre said:
Thanks !! Another and last question, does hard resetting keep the phone windowbreak interop unlocked ?
Sent from my MID74C using XDA
Click to expand...
Click to collapse
No, interop unlocked will go away.
I am facing similar issue. I guess I know when it started (but not sure about it)
I had opened Google Search app. I was searching some images. In results displayed, I clicked 1 imgage. It opened Internet Explorer. When I tried to open "Tab" from Menu to close tab and exit IE, IE was simply not getting close and it was opening continously. I finally pressed Power button to switch off phone. After phone was restarted, I observed that while internet explorer is open and I open the tabs, it shows absolutely nothing, it doesn't show the tab for the page that is currently open or none of the other tabs that are open. Rather it shows Blank page with symbol to add new tab. But even new tab is not getting added. I tried several reboot on phone but somehow "Tab" thing is broken. I am also having feeling that Internet Explorer running in the backround that will not close even after a restart.
I dont want to Hard Rest Phone, but I think its only Solution for now. Hope MS fix this issue in WP7.8.

[Completed] THL T11 loses some preferences when restarting

I've been using my THL T11 for two months on Android 4.4.2 and it restarted 2 or 3 times every day. Also, each time it restarted, all my widgets disappeared. Few days ago, when I installed the Google Keyboard it restarted again but this time the android UI got broken, but I could hear all the sounds (low battery, new messages) and even I was able to turn on the torch. I decided to flash it with a new CWM Recovery and install a new ROM, which is an edited version from the latest official ROM with some issues fixed.
Some issues were fixed indeed, but the phone randomly restarted again several times. Each time the phone restarts (either voluntarily or unwittingly) some of my settings or preferences are gone and set by default. For example, each time I open an url, it asks me which internet browser I want to set as default. The same happens when I open photos, videos, launcher, keyboard, etc.
On the other hand, each time I plug the phone to the computer as USB storage device, the phone restarts immediately. But if I plug it as Media storage or Only charge, it works fine. I googled this issue and it comes that it must be some app installed on the SD card that crashes, but I can't find out which app causes this. It also restarts automatically undefinitelly , but by the time being I have to find the reason yet.
So, can anyone give me some help with these two issues?
Thanks in advance
Hi
Thanks for writing to us at XDA Assist. Unfortunately I can't find anything relating to your query on XDA, but a quick search allowed me to find this thread:
ThL T11 Smartphone MTK6592 2GB 16GB 5.0 Inch FHD Gorilla Glass 8MP camera
It might be a good idea to ask your question there to see if anyone else with this phone is having the same issue, or knows how to fix it.
Good luck!
Thread closed, thanks.

serious problem in the system of the device

Good evening everyone!
Please, I ask for help for those who are really well advanced in the Android system.
The case is as follows, I passed my oneplus one to my father, it has never been updated so far it is with Android 4.4.2.
I had root it but there was nothing too much on the cell phone, so far so good.
I passed it to him and after a few months he does not know how but the settings app disappeared, and all the shortcuts that take Android settings do not work, if I try to download an application that deals with Wi-Fi settings, for example. application to work .... But I can turn on and off the Wi-Fi, bluetooth etc by the task tab and it works normal ...
I am afraid to format it by hard reset and it will accuse some failure for lack of something in the system and I lose the device for once.
I ask you to help me because the cell phone is great, I can not. Install another ROM, but if someone can get it for me I can hire the service!
I'm waiting!
Happened something like that to me as well on my Moto E few years ago. Hard reset only added to my misery. Had to install TWRP and flash custom ROM to get my device working

Password changed, cannot login

Hi Everyone,
I'm having a big problem with my Note 6 Pro. So, I came here to hopefully find a solution. Several days ago, when I attempted to enter my password, it was no longer accepted. Just receive a message on the screen that it's not correct. Except that it is correct - it's the Xiaomi garbage that is not correct. I changed nothing and nobody else ever has access to my phone so, it's quite impossible that anyone else ever changed it. I really am in a bad situation. Could someone advise any potential method that I could be able to access the phone?
I'm currently living in Hong Kong. Are there any top, local phone repair shops that might be able to help? Xiaomi service told me that the only way to use my phone again would be a complete reset. I can't believe this is the only method that would ever work. At this point, I don't even care what happens to the phone in the end as I will never use it, nor will I ever use any Xiaomi product again. I just want to be able to retrieve the last few months of irreplaceable photos and my various contacts.
Cheers!
Amy
Well...i can tell you one thing.
My office colleague have Redmi Note 5 amd last week she had exactly the same issue...
Phone locked itself and she couldn't unlock it...and she also didn't do anything...
Nothing was working, nor fingerprint, nor PIN code...
With your post, I'm wondering if it's some kind of a bug???
She eventually take it to service in order to somehow make backup of all the files of internal storage.
I saw that she has the phone now but didn't ask her what she did, was she able.to save the data etc.
I will check it tomorrow if i see her.
Sent from my Redmi Note 6 Pro using Tapatalk
AmyS9 said:
Hi Everyone,
I'm having a big problem with my Note 6 Pro. Could someone advise any potential method that I could be able to access the phone
Click to expand...
Click to collapse
At first do you have any custom recovery installed on your phone? If so open it and select Advanced tab , File Manager and go to data then scroll down and open system folder and delete this files one by one > locksettings.db , locksettings.db-shm , locksettings.db-wal , gatekeeper.pattern.key (If found) , gatekeeper.password.key (If found) , password.key .. Now reboot phone
n0s-speed said:
At first do you have any custom recovery installed on your phone? If so open it and select Advanced tab , File Manager and go to data then scroll down and open system folder and delete this files one by one > locksettings.db , locksettings.db-shm , locksettings.db-wal , gatekeeper.pattern.key (If found) , gatekeeper.password.key (If found) , password.key .. Now reboot phone
Click to expand...
Click to collapse
Thank you for the information. However, I don't have any custom recovery installed. I'm using the phone as purchased - everything is stock. What you described would not work on stock phones?
I have checked with my colleague, she needed to do factory reset of the phone, and thus lost all the data that she had on the phone [emoji53]
She said that there was some glitch/bug during charging - phone was on charger, and at one point there was voltage dropdown in the electricity network (usual stuff in Serbia), like power got cut down for 1 second and up and running again...after this, her phone was locked...
Sent from my Redmi Note 6 Pro using Tapatalk
AmyS9 said:
Thank you for the information. However, I don't have any custom recovery installed. I'm using the phone as purchased - everything is stock. What you described would not work on stock phones?
Click to expand...
Click to collapse
Unfortunately it won't work without flashing a custom recovery
Bro I encountered the same problem and I knew that this is some sort of a bug, (by the way I'm an tech expert, so any problem in Android or windows i can probably solve it) so before dealing with any kind of bug in Android just reboot your device and guess what, 99% bugs get fixed after rebooting your device. And it perfectly solved mine too
Hi! I have made an account specifically to reply and inform you that I had encountered the same issue on my Xiaomi Note 9s and my brother, twice on his Vivo y19. I was the victim first and I was certain that I hadn't forgot nor did anyone mess with my phone. Afterwards I'd just keep my phone without any security. When my brother told me that he had the same issue, I was shocked to know that it wasn't only Xiaomi but Vivo as well, so my decision to keep my phone free of locks was solidified. My brother however, decided to use security again and it happened for the second time.
I'm not sure if Google or Xiaomi, Vivo, individually or collectively, have a part in this. All I know is that it's really painful to loss your data this way, for no apparent reason at all.
This sucks and there's very little information on internet regarding why this happens.
So my advice is that if you've been locked out of your device this way once, don't ever use the security features again. Because most of these phones require a primary password (pattern, pin, code etc) for other features like facelock and fingerprints to work. What sucks even more is that they only ask for the primary passwords on restarts. Had it been the fingerprint, I probably could have unlocked my phone (not sure if my fingerprint would have also been reset).
P. S. I used a lot of words to convey a simple message but it's because English isn't my first language and I don't want anyone to deal with the same headache as mine.

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