My laptop cant see my tablet other than as a storage device so I think its a driver issue. I dug around and found some drivers but cant get them to take. Does anyone know an different approach?
I found a different guide so i'll try it now. 5 time's a charm
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Hi guys!
I'm having a problem with one of my WM& phones... Here is th deal, when I install active sync and connect my girlfriends HTC touch everything goes well, my laptop recognises it as a Generic RNDIS and then everything goes well and I can sync that phone. But when I connect my LG KS20 the computer doesn't recognize it as a Generic RNDIS but as an ordinary USB device... so it doesn't get installed at all because no driver is to be found, not on the laptop nor on the phone... Is there anyone who can help me with this? I recently got the phone back after a warranty issue and now I can't sync it or connect it at all...bugs th living **** out of me!
Any ideas how to get it to work?
Best regards
Daniel
Sweden
Hello,
I have a suggestion which may help you:
Try looking in the Device Manager on both machines, and see if the USB VID/PID values match.. If they do, then the problem is that a rogue driver INF is probably present on your desktop system, and you may wish to search for any .INF which contains the VID/PID and delete it, reboot, then try installing the driver from the disc again.
If the VID/PID don't match, then the problem is with the USB hardware on the desktop machine, I think.. The driver may be malfunctioning and need an update, perhaps?
Hopefully this helps. If you still cannot get it to work, try google searching for the VID and/or PID and you may find some helpful hits.. Also, post them here and you will surely receive help from the XDA-dev community! ^_^
The VID/PID can be found under the Properties page for the device, in the Details tab (under "Device Instance Id").
Regards,
Adrian @ Texas
Ok, I'll try that but since I'm pretty new at this I don't think that I will have the courage to tinker too much, perhaps it's better to just leave it to the retailer as a new warranty issue... But I really doubt that it's a problem with my desktop system since all other WM6 phones work flawlessly with it, it's just that damn KS20 that won't do what it's supposed to...
I'm having difficulty connecting my Shield to my PC. Every time I try and connect it, Windows fails to find the correct drivers for it.
Could someone help me? Don't know what's going on here but it's getting annoying how I can't seem to find the drivers I'm looking for ANYWHERE.
I am going to guess you're not looking for the adb drivers, and you mean the MTP drivers.
If that is the case AFAIK Windows is the only place for them.
I frequently buy phones just for phone and happened to buy this one yesterday. I try to unlock and root all my androids but i cant access the usb connection on this one to allow me to transfer and use fastboot. I plug it in and the phone charges perfectly fine but doesnt give option for usb and doesnt pop up on computer, doesnt even make the sound it makes when something new is connected. I dont know whats the problem ive tried digging around the internet and cant find a solution so im hoping you guys can help. Please any suggestions would be greatly appreciated. Ive installed htc sync, uninstalled it, tried again, installed htc drivers over again, tried different computers with windows 7 and windows 8.1, tried different usb cords, even went and wasted money on a new one.
So. I have spent about an hour searching now, and cant seem to find anyone else who is having this problem (which seems peculiar to me...) but anyways, ive got my girlfriends stock, non-rooted big ol mama jama of a clone for the p8+ (or max, maybe?) and when i connect it to my microsoft surface 3 running windows 10, it doesn't recognize it AT ALL. I have usb debugging turned on the device, and on my computer i turned off the check for digitally signed drivers, I have the latest version of android studio installed, with adb, fastboot, the whole shebang, I have downloaded several drivers, up to (but not limited to)pdanet and the ultimate driver mtk kit that is usually found alongside the skipsoft anddroid toolkit. I cant seem to figurer this beyotch out, it will charge the device but literally nothing more. neither the device nor the computer can tell the other one exists.
any tips?
HiSuite installed?
NOPE! thank yoy kind sir, lets see whsat she does
I'm posting cuz I've literally spent hours and hours searching, trying things, etc, and am stuck. I have several PQs with various CM/LineageOS ROMs. It is not a ROM issue because if I plug via USB into my desktop pc running win 10, they all work as I want. Presumably, it's a driver issue or something related to my specific laptop - I recently bought an old used laptop, originally shipped with win7. After purchase I immediately removed all partitions and installed win10 from disc (fyi, you can d/l win10 iso from microsoft and use win7 oem key to legally install fresh win10, even now the free upgrade stuff is over - that surprised me).
I cannot, no matter what I do, get file access via usb to my phone. I've tried lotsa things. I don't remember if/what I had to do to make my win10 desktop see them - maybe it was automatic, i dont remember, if it wasnt, I easily downloaded/installed what was necessary - but nothing I've tried makes my win10 laptop load the drivers, although it does detect something when I plug it in, and something else when I select MTP on the phone (vs charge). But just exclamation points in device manager and nothing in explorer. Among other things, I've tried MotorolaDeviceManager_2.5.4
It's especially annoying as I have a video on my phone I wanted to send out tonite and can't, spent another couple hours trying. Bluetooth works fine for pictures but freezes at 10% for video, no idea why. But I'd much rather just use a cable than figure out any wireless BS.
Incase it's something specific to this laptop and someone is curious, it's a Sony VPCF115FM. That 'base system device' and "unknown device" are always "!", MTP with "!" only appears when phone plugged in.
Yea definitely a driver issue. When you plug the PQ into your desktop (which seems to work) what shows up in device manager?
Have you tried to right click on the devices with yellow exclamation points and update the driver from Windows update?
I never followed up on this, but still haven't found a solution, and kinda forgot about it. It does work in PTP mode. And works for a newer Moto (Lenovo) phone on this laptop. Yes, I tried the windows 10 device manager update auto search thing (in fact, just tried it again minutes ago before I read this). I'm about to wipe and install fresh as this phone is running crazy slow lately and wanted to copy everything off before I wipe which is what reminded me of this issue - funny thing is that a google search of this problem ("mtp driver motorola photon q windows 10") found this thread as the third search result and I completely forgot I posted it. I vaguely recall I read your reply but was waiting to see if anyone else responded and then just forgot to follow up when it wasn't on my new list...
PROBLEM SOLVED! It happened in TWRP too and sideload was failing (for another reason) but made me try to figure out MTP again.
Found solution here for anyone with similar issue:
https://answers.microsoft.com/en-us...0-solved/d2226a54-65db-41ba-9398-a12196cc279c
Gotta update driver and manually select "MTP USB" from list of devices, in my case I found it under portable devices.