Hi,
I've got a Desire S on stock ICS 4.0.4. The problem with the phone is that sometimes it reboots itself for no apparent reason.
The problem isn't new to me, it had the same problem on GB 2.3.5. It happens mostly in the same physical places in my house and on route to work.. strange!!!
Could a bad sd card be the cause?
Thanks in advance for your help.
Random reboots happen wery often due to so called:kernel's panic,..
when overload of the system is so great that it could not handle it anymore,
but may also be caused by the battery that is not sitting firmly in its place,
but then switches off by no apparent reason rather than reboots,
reboots may also be caused by some nasty process, that causes kernel to panic...
but stock manufacturer software is unlikely to contain such processes,
could it be an app you've installed perhaps,
or even a physical hardware part loosing the contact with motherboard/its part,, for a moment,
To diagnose it further- if a device is still stock and unlocked,
you could reflash ics ruu and leave it to work for a while clean,
without installing anything else.
While subject it to the conditions
in which reboots were happening before
I'm really hoping it isn't a hardware problem. The reboots happen the most when calling or just after a call, very annoying and the reason i gave the phone to my wife
Sent from my GT-I8190 using xda app-developers app
Olivier V said:
I'm really hoping it isn't a hardware problem. The reboots happen the most when calling or just after a call, very annoying and the reason i gave the phone to my wife
Sent from my GT-I8190 using xda app-developers app
Click to expand...
Click to collapse
The first thing to check, as suggested above, is the battery. These have a habit of not fitting firmly, so get a piece of paper, fold it in half twice, and leave it between the battery and the outer case when you insert the battery.
It may not be the cause, but it is the easiest thing to check.
Olivier V said:
I'm really hoping it isn't a hardware problem. The reboots happen the most when calling or just after a call, very annoying and the reason i gave the phone to my wife
Sent from my GT-I8190 using xda app-developers app
Click to expand...
Click to collapse
Hardware problem does not necessarily mean a disaster and big costs,
it may just be a loose part,
but leaviing it as is, may lead to bigger troubles in the future,
Olivier V said:
I'm really hoping it isn't a hardware problem. The reboots happen the most when calling or just after a call, very annoying and the reason i gave the phone to my wife
Sent from my GT-I8190 using xda app-developers app
Click to expand...
Click to collapse
I had exactly the same issue since I bought the device with different stock and custom software.
The solution in my case was to use only GSM (2G) or only WDCMA (3G) mode, not mixed. Hope this will help you too.
Sent from my Desire S
I'll try this. Will let you know if it works :thumbup:
Sent from my GT-I8190 using xda app-developers app
Also please post the contents of the file /proc/last_kmsg after a reboot occurred.
e.g.:
Code:
adb shell cat /proc/last_kmsg>messages.txt
Is this a file i can access without root?
Sent from my GT-I8190 using xda app-developers app
Olivier V said:
Is this a file i can access without root?
Sent from my GT-I8190 using xda app-developers app
Click to expand...
Click to collapse
Try and see
amidabuddha said:
I had exactly the same issue since I bought the device with different stock and custom software.
The solution in my case was to use only GSM (2G) or only WDCMA (3G) mode, not mixed. Hope this will help you too.
Sent from my Desire S
Click to expand...
Click to collapse
I've just got home and set it to gsm only. If it does not reboot by itself this week I'll be a hero to my wife
Sent from my GT-I8190 using xda app-developers app
Aquous said:
Try and see
Click to expand...
Click to collapse
I've tried it and indeed, I can access it. If the phone reboots I will post a link.
Sent from my GT-I8190 using xda app-developers app
I'm having similar issues here with my Desire S, HTC ICS RUU Update Software, not rooted.
To summarize:
If I use the device with a SIM card in battery mode it reboots right after entering the PIN.
If I use the device without a SIM card in battery mode, everything works fine
If I use the device with a SIM card in charger mode, everything, including calls/text/3G Internet works fine
If I disconnect the charger and have a SIM inserted, my device reboots right away
If I use my device with networking mode "WCDMA only" in battery mode, everything works, but switch to "GSM only" or "Auto select" causes reboot
I tried 3 different SIM cards from two different carriers, hence it seems not to be related to my SIM card. I can also eliminate that this is SD card related, as I tried it with and without a SD card inserted without any difference. As the device is working in battery mode without a SIM card, I think the battery cannot be the reason either.
These reboots render my phone almost completely unusable, as using WCDMA only is not an option for me...
I must say that the gsm only mode did the trick. It's only been 3 days since but I'm hopefull
Sent from my GT-I8190 using xda app-developers app
Related
Hello all.
Hope you guys can help me figure out a little problem I've been having with my nexus.
Its basically quite simple. I've had this problem with both the infin1ty and oxygen roms.
Basically my phone randomly jumps back to the pin entry screen. Its not a total reboot, it Just goes to the pin entry and its like I just restarted the phone again.
Its happened mostly when the phone has been asleep but also one time when I was using it to browse the web. It just jumped to the pin screen asking for my sim card pin code. Its never a full on total reboot.
I don't know what could be causing the problem. The only connection between the two different roms I'm using is the fact that I use the same netarchy kernel, with set cpu and proton voltage app.
I figure if I didn't have my sim card pin enabled then the phone would just connect to the network automatically and I would be none the wiser but due to security I always have my pin enabled. So its quite annoying that when I go to wake my phone to use for something I see the pin screen waiting for me and no signal. I hope some of you guys can help me figure out what's causing the issue.
Thanks in advance
Sent from my Nexus S using XDA App
did it happen when you were on the stock rom?
Anyone???? :-(
Well it didn't happen on stock but I haven't been on stock since January. Long time ago. And its a recent issue
Sent from my Nexus S using XDA App
voyager_s said:
Anyone???? :-(
Well it didn't happen on stock but I haven't been on stock since January. Long time ago. And its a recent issue
Sent from my Nexus S using XDA App
Click to expand...
Click to collapse
did you have a sim card pin enabled while on stock?
same issue here, some solution ?
nekoss said:
same issue here, some solution ?
Click to expand...
Click to collapse
Hey, what do you know ...I'm not the only one. That's comforting at least.
I just switched to a new rom about a week ago now and same issues...it seems whatever this thing is, it runs real deep. Very annoying now.
Sent from my Nexus S using XDA App
Having the same issue - it happens irregardless of which custom rom I use. Doesn't happen often, though, like once a week and usually when I'm not using the phone. Have no clue why...
^^^it must be that we are just a small unlucky minority or else others would probably have found a solution by now.
Sent from my Nexus S using XDA App
nekoss said:
same issue here, some solution ?
Click to expand...
Click to collapse
getting a new sim card will solve this issue. worked for me
vabeachfc3s said:
getting a new sim card will solve this issue. worked for me
Click to expand...
Click to collapse
Really? Interesting...might try that and see. Thanks for the tip
Sent from my Nexus S using XDA App
As a general note you should always clear any and all sim card locks before putting them into any smartphones. They almost all use different protocols to communicate with the sim card and without clearing the pin before insertion can cause corruption and that's how these errors arise.
Sent from my Nexus S using xda premium
My HTC Inspire 4G reboots too damn much, it's been like this for weeks and am only writing this now because i have been patient but now i'm at the point of throwing this thing out of the window. I've tried many roms but no matter what it reboots, the rebooting is not constant like on a loop or something like that but i'll be either browsing, listening to music, playing games, etc and it'll reboot, it reboots more than 5-8 times a day sometimes more. As i said before i've tried many roms from Android Revolution HD, aospX 1.0.0-BR2 - 4, Unofficial Cyanogenmod 9 by PipelinerArd, Smartdroid Reloaded, and IceSense V Beta 3 and no matter what it reboots. Is there anyone that can please help me?
As i was typing this i was watching netflix on the inspire 4g and it rebooted on me again for no reason.......i swear i wanna slam this ish on the damn floor .
Try a stable Gb rom after a full wipe.
Wipe data, wipe dalvik, wipe all partitions (except sd card).
If you get a reboot, then try it without the sd card.
Sent from a dream.
I did try a stable GB rom, i tried Android Revolution HD 7.0.4. Is there a stock 2.3.3 rom for inspire 4g that i can try? I've also removed the sd card but it still rebooted. I'm currently using aospX 1.0.0 BR4.
With so many roms and still have reboots its a sign of a dying battery. Its a known symptom of a battery about to go.
Sent from my Desire HD using xda premium
Reinaldo33897 said:
With so many roms and still have reboots its a sign of a dying battery. Its a known symptom of a battery about to go.
Sent from my Desire HD using xda premium
Click to expand...
Click to collapse
Where can i buy a new reliable battery preferably with more mah?
XBlackChaosX said:
Where can i buy a new reliable battery preferably with more mah?
Click to expand...
Click to collapse
EBay just make sure its a reputable dealer. Or the carrier.
Sent from my Desire HD using xda premium
My gf's has the same exact problem, and she has replaced her battery but it didnt help at all. Ive tried multiple kernels/roms but nothing helps. Im thinking it has something to do with her wifi because she says it happens almost always when she is at work or home (connected to wifi). Could flashing a different radio help this or are they strictly for data/voice/text?
I would be more willing to blame hardware for this, maybe the phone has taken water damage or been dropped. Check and clean all connections on the device (sdcard, simcard, battery, usb, wifi antenna, radio antenna). Flashing different radios is not the first route to take for fixing this problem. But if you want to do this, first start with re-flashing the current radio (obviously doing an md5 check on it while it's on the phone before doing so) and start from there.
I read a reply in another thread about this saying the sim card was the culprit and after replacing it he didnt have anymore reboots...I had her go get a new one, I'll report back if this fixes the problem or not.
Just saw this thread I have also been having reboot issues diff roms seem to help on cm9 now and it only does it a couple times a day now instead of the 7 or more like before. I have replaced the battery, flashed many diff kernels. I would love to find out the culprit next step is to tear apart the phone and check connections
Sent from my Inspire 4g using xda app-developers app
Happened to me 10 times a day. Flashed arhd 6.3.3 and not even one reboot in 2 weeks. Shame on att that recommended new battery which did not help at all!!!
Sent from my Inspire 4G using xda app-developers app
Just wanted to update everyone with this problem, after my gf put her new sim card yesterday morning she hasnt had a single reboot yet...normally she would have had 10+ by now so I'm pretty confidant that was the problem.
Well i currently don't have a sim card in the phone so i only use it for everything else but a phone. what are radios for?
Oh and also i've noticed that the phone doesn't reboot while in recovery (i'm using 4ext) i've left my phone in recovery for a while because i needed to transfer a big file (over 10gb) to my micro sd and it never reboots and now everytime i need to transfer a big file to the phone i go to recovery, the reason i say this is because if it was a hardware issue wouldn't it do it anywhere including recovery. Also doesn't the phone creates a log that perhaps can help find out what the problem is?
So your phone is having reboot problems, but your not using it as a phone (not on a network, no SIM card)
Have you replaced the battery yet?
Sent from my Inspire 4g running unofficial cm9 using xda app-developers app
Rizakun said:
So your phone is having reboot problems, but your not using it as a phone (not on a network, no SIM card)
Have you replaced the battery yet?
Sent from my Inspire 4g running unofficial cm9 using xda app-developers app
Click to expand...
Click to collapse
Nope not yet, have to buy one but at the moment i have no money but when i do i'm gonna buy a new battery and see. But i truly hope that the problem is not hardware and that it's just the battery.
I would recommend buying a battery from Amazon or somewhere else online. At&t tends to rip people off. I had a friend who bought two batteries and a charger for them for 25 on Amazon
Sent from my Inspire 4g running unofficial cm9 using xda app-developers app
Okay, New update. Switched out my SIM card for a new one and it seems to reboot less. Key word is less; so it did not fix the reboot so I will downgrade to a more stable gingerbread Rom. Hopefully that will fix it. Just 9 months till I can get a new phone!
Sent from my Inspire 4g running unofficial cm9 using xda app-developers app
Rizakun said:
Okay, New update. Switched out my SIM card for a new one and it seems to reboot less. Key word is less; so it did not fix the reboot so I will downgrade to a more stable gingerbread Rom. Hopefully that will fix it. Just 9 months till I can get a new phone!
Sent from my Inspire 4g running unofficial cm9 using xda app-developers app
Click to expand...
Click to collapse
Glad to hear that your inspire 4g reboots less, Mine is still rebooting but it has been rebooting less ever since i installed Cyanogenmod 7.2.0. What i don't get is doesn't android creates a log file right before a crash (reboot) and shouldn't that log tell us what the problem could be?
Downloaded app so I can check the logs easier. Next restart I catch I will make sure to check the log. Can't be sure which log is the restart at this moment, but most of my close logs look to be a problem with java
Sent from my Inspire 4g running unofficial cm9 using xda app-developers app
Log Files
XBlackChaosX said:
Glad to hear that your inspire 4g reboots less, Mine is still rebooting but it has been rebooting less ever since i installed Cyanogenmod 7.2.0. What i don't get is doesn't android creates a log file right before a crash (reboot) and shouldn't that log tell us what the problem could be?
Click to expand...
Click to collapse
Do me a favor and download from the play store and app called "Android System Info" it is free, and will give you easy access to the log files.
If you can catch your phone rebooting, try and look up the log right after it and copy and paste the info you find here.
I am still waiting for mine to reboot I put the app on mine so I could look at the log from the reboot, and since then my phone hasn't rebooted.
It's like it knows its being watched.
I was just wondering if any of you guys has experienced losing GPS signal and voice signal while GPS is used? I have had this happened to me several times. I was driving with GPS on and suddenly the phone just lost all signals. It'd not be that bad if the issue came from poor signal, but after that, it never regained signal. I had to manually turn on and off all the signal switches several times before it could reconnect.
Was there a triangle in the upper left side of the notification bar?
Sent from my HTC One X using Tapatalk 2
I don't think there was, the phone just lost signal completely. And it happened on 4.0.3 as well as 4.0.4
Sent from my HTC One XL using xda app-developers app
ws2112 said:
I don't think there was, the phone just lost signal completely. And it happened on 4.0.3 as well as 4.0.4
Sent from my HTC One XL using xda app-developers app
Click to expand...
Click to collapse
I would definitely recommend getting a replacement Phone, assuming you still can. If not, then you can try 1) restarting the phone 2) wiping and starting from new (backup first!)
I wish I could but I'm way out of the 30 days replacement. And I think it's software related as it doesn't happen that often and when it works it works real well too.
And I always wipe completely before installing new rom, but it still happened on 2 kernels. I'm thinking it maybe heat related as I was mounting it on the dash. Any thoughts?
Sent from my HTC One XL using xda app-developers app
ws2112 said:
I wish I could but I'm way out of the 30 days replacement. And I think it's software related as it doesn't happen that often and when it works it works real well too.
And I always wipe completely before installing new rom, but it still happened on 2 kernels. I'm thinking it maybe heat related as I was mounting it on the dash. Any thoughts?
Sent from my HTC One XL using xda app-developers app
Click to expand...
Click to collapse
It's very unlikely that its because of the dash. But you can check to see if the GPS locks at all by downloading an app called "GPS Test" by Chart cross Limited from the Play Store and see if the GPS even works. Good luck.
Sent from my Nexus S using xda app-developers app
It's like my radio sleeps sometimes. This screen shot shows no data. Once I wake my phone data reconnects. I don't think this is caused by no signal.
Sent from my SCH-I535 using xda premium
Looks like you live in a so so signal area, the closer it is to green then the greater your signal is. I would think that's an issue with the towers in your area cuz as you know the signal fluctuates often even while sleep.
Sent from my SCH-I535 using xda app-developers app
Thanks. I don't understand why it shows no signal when there was signal. As soon as I woke the phone it reconnected to the tower. There's a delay when it switches from 4g, 3g and 1x....This long area of red was probably the phone stuck in the delay between switching? While trying to submit this post I just lost data in a strong 4G area..... I don't get it.
Sent from my SCH-I535 using xda premium
How often within a day/week does this occur? That's still odd behavior that you lose signal or notice signal degradation while sleeping.
Sent from my SCH-I535 using xda app-developers app
This happens once or twice per day. Seems to happen in areas with less than great signal, that's why I think it is maybe getting stuck in the transition between 3g and 1x. No idea why it stays stuck once I move to an area with better signal.... Seems like the radio is sleeping until I wake the device.
Sent from my SCH-I535 using xda premium
It happened to me before. Try to go to flight/airplane mode and back. It should reset everything. I also sometimes press and hold the home button , then remove all applications and go to ram memory and clear it.
Sent from my DROID RAZR using xda app-developers app
That does work but we should not have to do that in the first place. Hopefully a update will fix the data problems.
Sent from my SCH-I535 using xda premium
Ryno77 said:
This happens once or twice per day. Seems to happen in areas with less than great signal, that's why I think it is maybe getting stuck in the transition between 3g and 1x. No idea why it stays stuck once I move to an area with better signal.... Seems like the radio is sleeping until I wake the device.
Sent from my SCH-I535 using xda premium
Click to expand...
Click to collapse
Are you stock? if no, what ROM are you running? Are you rooted? what apps are installed.
If you have CWM recovery, i would try to wipe cache and reboot, see if it helps at all?? if you don't have much installed, i would say do a full system restore...
one other thing, are you losing data, ie; not getting text and or phone calls? Also, check to see if you have any battery savers checked. Might be just a method of saving battery by shutting off data until it is needed.
EpicMangina said:
Are you stock? if no, what ROM are you running? Are you rooted? what apps are installed.
If you have CWM recovery, i would try to wipe cache and reboot, see if it helps at all?? if you don't have much installed, i would say do a full system restore...
Click to expand...
Click to collapse
I am on stock not even rooted. Phone is a week and a half old.... I am willing to wipe data if you think it would help.
goldsmitht said:
one other thing, are you losing data, ie; not getting text and or phone calls? Also, check to see if you have any battery savers checked. Might be just a method of saving battery by shutting off data until it is needed.
Click to expand...
Click to collapse
As far as I know I am not missing phone calls or texts. Power saver is turned off. I am basically running the phone the way it came brand new (not many apps, no root, no unlock.... Yet).
Thanks for the replies. Any chance a factory reset would help? My mute/vibrate functions in settings do not mute the phone either... Still get audible notifications and phone rings like normal. Unrelated to the data issue but still weird for a new stock phone.
Sent from my SCH-I535 using xda premium
I'm not going to lie. I don't know if it will help or not. But if you are stock and got nothing to lose it would give it a shot. Can't hurt? Also, as others have said, it sounds ds like it could be because of signal strength. A lot of variables though.
Sent from my SCH-I535 using xda app-developers app
Data wipe did not fix the mute problem. I am very annoyed. Will see how my radio acts today after the wipe.
Sent from my SCH-I535 using xda premium
Just found a post on Verizon's forum regarding this problem. Apparently I was right when I said there was a issue when switching from 4g/3g/1x.
51. Re: Galaxy S3 Worst Cell Service Of Any Phone EVER!
Wildman CommunityLeader
Wildman Aug 18, 2012 3:43 PM (in response to BigClyde)
Now before I say this I want to make it clear that I am not representing Verizon or Samsung in any way with this post, I am just updating the users on what I have identified from the test of my device on this reported issue.... So with that said you can take this accordingly..
Ok everyone about the reported connection issues reported, I recently have been able to duplicate the signaling issue reported on my S3 and it appears to be miner for me at the moment but I can say that it is present.. I recently attempted to isolate the bug and I learned that when I placed it in my test rig to monitor the device in the weakest area in my house the software would temporarily powers down the radio for a few seconds that causes the device to loose all connections (Wifi, Bluetooth, 4G and some times also the network connection), this only happens in a weak connection area and it does appear it could be a software related bug with how the radio drivers handles switching the connection from one connection to another.
From the test results this does not appear to be a hardware issue but I do agree that this could be a pain for a user on the border of a 3G and 4G connection because any connection change causes a crash or radio and force restart.
I have reported this to CS and it appears to be a situation that is being looked into and a solution is possibly in the works... Eventho this isnt a major issue for me at this time, I hope to see a update to address this soon.
Click to expand...
Click to collapse
Ryno77 said:
It's like my radio sleeps sometimes. This screen shot shows no data. Once I wake my phone data reconnects. I don't think this is caused by no signal.
Sent from my SCH-I535 using xda premium
Click to expand...
Click to collapse
check any settings you may have done in the "Profiles" option? is that on a option in settings on the stock rom, lol, cant really remember
What a joke. This really irritates me.
Sent from my SCH-I535 using xda premium
This is frustrating. I have lost signal now two times and needed a reboot to get it back. When I did, I was not only losing data, but phone also. I would get this barrage of texts and missed calls.
I am rooted and unlocked, so there in itself could lie a problem, but it comes without warning and the phone appears to be working. Would the SIM card really effect that?
Sent from my rooted SIII
This has been an issue for a long while but its frequency seems to have increased now. Basically it happens randomly and only if picture is taken with flash. I have experienced it on both stock jelly bean ROM and cm10. I don't remember it being an issue on ICS or GB. My phone is not over clocked and the issue does not seem to be affected by kernel.
My gf also has a nexus S and same thing happens with her. We both have the i9023. Her phone is completely stock and not rooted.
This problem is also not limited to the stock camera app as I have experienced it with camera zoom fx as well.
Anyone else with the problem? Do you think its a potentially hardware issue with nexus S?
Sent from my Nexus S using xda app-developers app
I think your problem has something to do with your batter. This is my theory because whenever you try to take a picture with flash on a faulty, or non-calibrated 3rd party batter, the phone shuts off. Try this: take out the batter, plug your phone in to AC, and take a photo with flash. Let me know what happens
Sent from my Nexus S using xda app-developers app
FirePoncho86 said:
I think your problem has something to do with your batter. This is my theory because whenever you try to take a picture with flash on a faulty, or non-calibrated 3rd party batter, the phone shuts off. Try this: take out the batter, plug your phone in to AC, and take a photo with flash. Let me know what happens
Sent from my Nexus S using xda app-developers app
Click to expand...
Click to collapse
What is a third party batter? I am not using any "third party" thing. :S
And this problem isnt easy to reproduce since it doesnt always happen. It just randomly happens and I can go on taking several pictures with flash without a problem. Actually what I have noticed is that it will happen on the first or second click in a session or it wont happen. If the phone shuts off and upon reboot I immediately take a pic with flash then it will shut down again but if I give it a break then it wont.
Yeah, the same thing here. Must be a 4.2.1 issue. Happened to me on 2 different roms. I never take that many photos, but happened a week or so and didn't think about it. But today needed the flash for Christmas pictures and every time I used the flash the phone shut off and I had to power back up. What rom are you on?
Sent from my Nexus S 4G using xda app-developers app
n2d551 said:
Yeah, the same thing here. Must be a 4.2.1 issue. Happened to me on 2 different roms. I never take that many photos, but happened a week or so and didn't think about it. But today needed the flash for Christmas pictures and every time I used the flash the phone shut off and I had to power back up. What rom are you on?
Sent from my Nexus S 4G using xda app-developers app
Click to expand...
Click to collapse
I am running cm10 stable right now. This is a jelly bean issue I think and I dunno why its not reported enough because its quite a major issue if you ask me. Nothing more embarrassing than that happening in front of friends. :thumbdown:
Sent from my Nexus S using xda app-developers app
I forgot to mention that sometimes it wouldn't shut down, it would render the touch screen unusable and I had to pull the battery
Sent from my Nexus S 4G using xda app-developers app
Found this thread also http://forum.xda-developers.com/showthread.php?p=35329367
Sent from my Nexus S 4G using xda app-developers app
n2d551 said:
I forgot to mention that sometimes it wouldn't shut down, it would render the touch screen unusable and I had to pull the battery
Sent from my Nexus S 4G using xda app-developers app
Click to expand...
Click to collapse
Thats not happened with me so far.
It's the cheap battery
My phone switches off when I take picture with flash but only if I'm using the cheap battery which i ordered with spare charger. Tried the cheap battery with my brother's note 4 and it happens every time. It never have or has happened with original battery. This is one of the tests for a new battery.