[Q] HTC 8x Boot Loop - Windows Phone 8x by HTC

My wife submerged her 8x. Since there's no way to quickly pull the battery, the phone vibrated until the battery died. After letting it dry out, it is currently "boot looping":
Upon pluging in the power cable, the device vibrates one time, then displays the battery charging symbol and then a solid red led to indicate charging.
After anywhere from 1 to 30 seconds, the phone displays the HTC splash screen and then the T-Mobile splash screen. The led is red and blinking, indicating a low and discharging battery.
The cycle eventually starts over, presumably after the battery dies.
I've tried a hard factory reset. The device shows two moving gears as if it's working and then the cycle starts again.
Is there any thing else I should try? In any case, I'm hoping roms for USA are released so i can try the unbranding procedures, but in the mean time I'm up for just about anything. I have an 8x myself so I may be willing to temporarily swap parts in order to discover the damaged component, but I'm hoping I can find any direct fixes first. Normally I'd just get rid of the thing for parts if I thought the water damage was the actual cause, but since there are so many known boot loop issue, I wonder if the underlying cause is the discharged battery.

brrrdog said:
My wife submerged her 8x. Since there's no way to quickly pull the battery, the phone vibrated until the battery died. After letting it dry out, it is currently "boot looping":
Upon pluging in the power cable, the device vibrates one time, then displays the battery charging symbol and then a solid red led to indicate charging.
After anywhere from 1 to 30 seconds, the phone displays the HTC splash screen and then the T-Mobile splash screen. The led is red and blinking, indicating a low and discharging battery.
The cycle eventually starts over, presumably after the battery dies.
I've tried a hard factory reset. The device shows two moving gears as if it's working and then the cycle starts again.
Is there any thing else I should try? In any case, I'm hoping roms for USA are released so i can try the unbranding procedures, but in the mean time I'm up for just about anything. I have an 8x myself so I may be willing to temporarily swap parts in order to discover the damaged component, but I'm hoping I can find any direct fixes first. Normally I'd just get rid of the thing for parts if I thought the water damage was the actual cause, but since there are so many known boot loop issue, I wonder if the underlying cause is the discharged battery.
Click to expand...
Click to collapse
I had the same issue with the one i bought. i had to end up taking the rear shell off and disconnect the battery for a minute.

Related

Battery dead, not charging, stuck on "low battery screen", bootloops with forceboot

Battery dead, not charging, stuck on "low battery screen", bootloops with forceboot
Hello people, this is my very first post on xda, even though I've been lurking around for about a year. The community has helped me a lot, I'd like to thank you all for that.
Back on topic though! My error seems to be very similar to the one here.
I was watching some YouTube, battery sitting on a respectable 85%, when it suddenly shut off. Not the usual "shutting down for low battery" kind of shutting down, it was istantaneous, more like the battery was unplugged from the phone. Which is clearly impossible. I tried to boot it using the power button to no avail. I connected it to the charger, and the "the battery is too low" screen popped up. I left it at that for about 45 minutes, then unplugged from the charger and tried to boot. No success. The battery didn't even charge; the charger should be is fully working.
So I tried leaving it plugged to the charger and force boot the phone via volume down and power button; it attempted to boot, but stopped midway through, bootlooping until I unplug it, at that point it shuts off again.
The loop goes like this: OnePlus white logo (normal when you boot), radioactive kernel loading, reboot and repeat. That happens, again, until I unplug it from the charger. Then it shuts off.
EDIT: If I try to get into bootloader instead (volume up + power), after about 8 seconds of me pressing the buttons the screen just shuts off and doesn't react to any more presses (even while plugged). If I unplug and replug it to the charger, I'm back to square one (low battery, please charge).
PC doesn't recognize it. It makes the "the battery is low" screen pop up, but nothing else.
Here's some phone information in case you need them.
Phone info:
Rom: NucleaRom 1.3 (+ Radioactive kernel which comes with it) got it from here
Xposed modules: Youtube Background Playback, AdAway
Root: Yes
Thanks in advance everyone.
I doubt it would be software related if it does it even when in bootloader. It could be the problem I had with my nexus 7 a few times. I needed to charge it like all day for it to even turn on. Either that or faulty phone/bad battery. I hope it's just dead
NUNsLAUGHTER92 said:
I doubt it would be software related if it does it even when in bootloader. It could be the problem I had with my nexus 7 a few times. I needed to charge it like all day for it to even turn on. Either that or faulty phone/bad battery. I hope it's just dead
Click to expand...
Click to collapse
Hello there, thanks for taking the time to reply. Yesterday I worked all day to try and make sense of the problem. I could have just bought another phone but I'm fairly attached to this one so I went deep.
I was fairly sure (like you) that it couldn't be a software problem, so I looked at the logic board of the phone; turns out (correct my poor technical wording) the bracket (connector?) for the battery on the logic board was coming off from the motherboard itself (the battery was indeed attached to the bracket, the bracket was just coming off of the board). What I did was just reposition the bracket and pushed it down with a bit of force on the board, then replugged the battery in the newly restored battery plug, and tried my luck. It booted! Back at its original 75%-ish.
My only guess would be that due to a fall the bracket got misplaced, but stayed close enough for it to still make contact and never actually shut down, until yesterday. That was... Quite an interesting ride.
Thanks for replying, it was indeed a "faulty phone", but I just couldn't leave it at that without trying
I'm glad it worked out for ya
Not work at all ...
My phone its show the logo on charging or low charge but its stuck for this for while full battary is empty... When I plagued in charger the same show charging logo with indicator but not charging its suck on that logo to .......then I charged the battary externally then put the battary try to open its show only a (powered by android log ) stuck on this ......I cant go any recovery modes ..fast boot mods... Only show this one or charging logo if battary low that logo to ... I try to get adb driver on my computer its also not show because of not get recovery modes ........
Any other idea to solve this

G Flex 2 keeps shutting down

I recently dropped my phone on the ground and the glass is now broken. But it worked normally for about 14 days. Then suddenly one day at work it shut down on its own. After that I wasn't able to start it. No reaction for any of the buttons, nor their combinations. Even when I plugged the charger in, no sign of life. I thought it's over.
Then the next day, I plugged the charger in and the screen with 0% battery appeared. So I left it charging, but when I came back to it (20 minutes) it was dead again. Not even the diode indicating it is charging. Again no response for the buttons, nothing. So I tried to disassemble it, disconnected everything. Put it together and viola! The screen indicating 0% battery was there again. I left it like that for a while, and when it was charged a little, I tried to start it. It started and normally worked. At least it seemed to, but after a while (1 - 3 minutes) while I was using it, it went to the dead phone again.
So I discovered, that when I disconnect the battery for a while and then connect it again, I am able to boot the phone. I was even able to do factory reset. I thought I got it and that it was some software fault. However after like 5 minutes (it downloaded all apps, logged to my google account, looked all ok) the screen shut down again and again the phone played dead.
Now I have the phone booted, and charging (almost 100% now). But I guess when I start using it again, it will again go to the dead mode (since it did it everytime after I used it a little, no specific action done, totally random).
I guess it has to be related to the broken glass. Maybe some water or humidity got through it and the phone is trying to save itself from damage by going to the dead mode. It's weird because sometimes (like now) the phone is OK when not used, normally chraging and not shutting down (now it's ON for about 40 minutes), but if it shuts down, it takes about 3 or 4 battery disconnect and connect again, before it boots to the main screen. Sometimes it just dies before the screen, sometimes it dies when I try to plug the charger in, really no idea what causes it.
How should I diagnose it? USB debugging and check the log when using it and when it dies? Or has anyone experienced this too? Or could the battery be damaged? Or can I somewhere set the phone to prevent from selfkilling actions? Today I will try my main board in my friends G Flex 2, to see if it's the board, or something else.
Error log from console before it shut down
mazlixek said:
I recently dropped my phone on the ground and the glass is now broken. But it worked normally for about 14 days. Then suddenly one day at work it shut down on its own. After that I wasn't able to start it. No reaction for any of the buttons, nor their combinations. Even when I plugged the charger in, no sign of life. I thought it's over.
Then the next day, I plugged the charger in and the screen with 0% battery appeared. So I left it charging, but when I came back to it (20 minutes) it was dead again. Not even the diode indicating it is charging. Again no response for the buttons, nothing. So I tried to disassemble it, disconnected everything. Put it together and viola! The screen indicating 0% battery was there again. I left it like that for a while, and when it was charged a little, I tried to start it. It started and normally worked. At least it seemed to, but after a while (1 - 3 minutes) while I was using it, it went to the dead phone again.
So I discovered, that when I disconnect the battery for a while and then connect it again, I am able to boot the phone. I was even able to do factory reset. I thought I got it and that it was some software fault. However after like 5 minutes (it downloaded all apps, logged to my google account, looked all ok) the screen shut down again and again the phone played dead.
Now I have the phone booted, and charging (almost 100% now). But I guess when I start using it again, it will again go to the dead mode (since it did it everytime after I used it a little, no specific action done, totally random).
I guess it has to be related to the broken glass. Maybe some water or humidity got through it and the phone is trying to save itself from damage by going to the dead mode. It's weird because sometimes (like now) the phone is OK when not used, normally chraging and not shutting down (now it's ON for about 40 minutes), but if it shuts down, it takes about 3 or 4 battery disconnect and connect again, before it boots to the main screen. Sometimes it just dies before the screen, sometimes it dies when I try to plug the charger in, really no idea what causes it.
How should I diagnose it? USB debugging and check the log when using it and when it dies? Or has anyone experienced this too? Or could the battery be damaged? Or can I somewhere set the phone to prevent from selfkilling actions? Today I will try my main board in my friends G Flex 2, to see if it's the board, or something else.
Click to expand...
Click to collapse
Adding the error log from console
OK so it was probably mother board fault, so I had to buy a new phone It is like 3 months, and I just yesterday accidentally poured some water on it, so i destroyed another one. It is still in warranty but I guess with water damage there is no warranty. Anyone knows where to find all the water damage indicators? Or is it even possible to make it look like there was no water damage?

Red Blink Errors - No Screen

So I have no idea what's going on with my phone:
It consists of 3-4 sucessive red LED flashes, can see a charge icon on the screen for like 0.25 ms (literally haha), and then it shuts off and this process just repeats.. any idea what is going on?
I've attached the video here: https://youtu.be/rnW2euEdKaE
If it matters: The screen was cracked, and subsequently replaced, but that was some time ago..
Hi,
Did you try another charger ?
Definatly for some service
coolest35 said:
So I have no idea what's going on with my phone:
It consists of 3-4 sucessive red LED flashes, can see a charge icon on the screen for like 0.25 ms (literally haha), and then it shuts off and this process just repeats.. any idea what is going on?
I've attached the video here: https://youtu.be/rnW2euEdKaE
If it matters: The screen was cracked, and subsequently replaced, but that was some time ago..
Click to expand...
Click to collapse
I was having the same issue... Try holding the power button for 10-20 seconds too and see if that brings it out of its coma...it helps with my phone
Hey all, thanks for the suggestions.
1. I tried different charger, in fact 3 different ones.. still nothing
2. Service? What kind of service?
3. I held power down, it gets to the huawei splash screen, for again.. 1 sec than restarts
Any other suggestions, thanks!
I don't know if it's exactly the same thing, but perhaps Is this a way to make your phone working again
http://eagerfish.eu/my-huawei-battery-stopped-charging-red-blinking-charge-indicator/
maxou2604 said:
I don't know if it's exactly the same thing, but perhaps Is this a way to make your phone working again
http://eagerfish.eu/my-huawei-battery-stopped-charging-red-blinking-charge-indicator/
Click to expand...
Click to collapse
Tried that, took the battery out, plugged it in.. no more flashing red LED.. i see the huawei screen now, but it boot loops. If I insert the battery in while its plugged in like the above, than it does that led flash, and no screen.. so i'm thinking bad battery??
It's certainly the battery,
Last time your phone was working, did you use all the battery (until 0% and then power off by itself ? )
You can search a new battery on the Internet,
With the Model code at the top of it, you will find easily a new replacement battery)
If your battery goes under a certain level of charge, ie close to 0%, it's possible the onboard security prevent it to charge normally.
You can try the freezer trick, it helped me to recover an ipad with the same condition.
-Put your phone in a ziplock bag to prevent frosting and humidity.
-Let it rest at least 1h in the freezer
-As soon as you get it out of the freezer, plug it in a wall charger and wait at least 15 min before turning it on.
You should claim your warranty, contact your vendor.
maxou2604 said:
It's certainly the battery,
Last time your phone was working, did you use all the battery (until 0% and then power off by itself ? )
You can search a new battery on the Internet,
With the Model code at the top of it, you will find easily a new replacement battery)
Click to expand...
Click to collapse
I don't believe so, Its my backup phone so there is potential the battery would have hit 0% as I don't frequently use/charge it..
Ezekiel3 said:
If your battery goes under a certain level of charge, ie close to 0%, it's possible the onboard security prevent it to charge normally.
You can try the freezer trick, it helped me to recover an ipad with the same condition.
-Put your phone in a ziplock bag to prevent frosting and humidity.
-Let it rest at least 1h in the freezer
-As soon as you get it out of the freezer, plug it in a wall charger and wait at least 15 min before turning it on.
Click to expand...
Click to collapse
Thanks, will give this a try!
netvorCZEK said:
You should claim your warranty, contact your vendor.
Click to expand...
Click to collapse
I had the phone unlocked/screen swapped.. doubt huawei will honor warranty
coolest35 said:
I don't believe so, Its my backup phone so there is potential the battery would have hit 0% as I don't frequently use/charge it..
Thanks, will give this a try!
I had the phone unlocked/screen swapped.. doubt huawei will honor warranty
Click to expand...
Click to collapse
Hi there.
Did you managed to fix that? I have same problem. I just replaced screen with new one.
Firstly I connected new screen to motherboard and it worked perfectly. I put it all together, glued new screen to frame, connected flex'es to mobo and... nothing. Red light blinks, and screen flashes with "HONOR powered by Android" screen if I disconnect battery and just plug to usb.
Battery is not a problem, before repair it had about 70%, and now it's voltage is around 4,05V.
Any ideas?
same thing was happening to my huawie honor 8 for some time now... i brought a new screen n that didn't fix the problem ,,,,, the person that fixed the screen for me said it needed a power boost( or something to that extent) n in like a hr or so after not being able to start just the screen blinking it came on!!!!!!! i was ecstatic tbh... sadly like a week n a half- a month later the **** stopped working again ... the red light comes on when it charges n every thing but the screen doesn't fully respond just stays blank. i definitely think its a battery problem but not too sure

Shutting down after startup

Hi,
there are some threads about the bootloop problem, but I couldn't find exactly same problem: some days ago my phone landed into the bootloop. It was a bit spooky with battery charging state, it was jumping for different states - 3%, 99%, 24% after every loop. So I bought a new battery and replaced the old one. Now the phone starts to LG logo (with starting sound), but after 10 seconds I can hear the power-off sound and the phone turns off. It seems to be a "normal" shutdown, not the "reset-bootloop": I hear power-off-sound, LG-power-off-logo and LED is blinking blue for about 10 seconds. After that it repeats infinitely. Also, if I turn the phone off it stays off, but if I put the charger in it, it's starts from itself again and again. Did not tried the hard reset until now. Any ideas, guys?
update: tried hard reset. it's starts until "optimizing apps", if it's done, i can see for a second the "first setup" screen and then it's immediately shutting down. same problem with the old, original battery.
edit: for the first time I saw message "high temperature" on the screen, before it was powered off. But the phone is not even warm...
critdmg said:
update: tried hard reset. it's starts until "optimizing apps", if it's done, i can see for a second the "first setup" screen and then it's immediately shutting down. same problem with the old, original battery.
edit: for the first time I saw message "high temperature" on the screen, before it was powered off. But the phone is not even warm...
Click to expand...
Click to collapse
What you describe is exactly that happened to the Mrs's GF2. One day it was fine and then all of a sudden the battery drained really quick. Now she can only get to the optimizing apps screen before it shuts down again. Ordered a new battery but that doesn't look to be the solution from your findings. :crying:
My phone has the exact same prblm n i was thinking of buying a battery but now that i have read your post i am doubting my battery purchase.
By the way have u found any fix also are u sure the battery is genuine n not some poor replica?
I had this problem when I had flux in my battery port causing a battery connection problem. Sometimes it said temperature too high and other times temperature too low. I was able to fix it by taking out the motherboard using 90% alcohol and a toothbrush to clean the battery port in the motherboard. Then I let it dry and problem was gone. Now I'm not saying this is exactly your problem but it just means that there's most likely bad connectivity to your battery. It could be your battery, the cable or the port.
Mrs received her new battery and it seemed genuine. Put it in and the phone is 100% dead. No power, no charging, no life.
Its not all bad news as she bought a Honor 6X which is a far better phone.
I tried all the hints I could find (except cleaning it with alcohol), but nothing help to start the phone again. Could be defective heat/temp sensor on the motherboard.
Battery was from "Polarcell" - that's a pretty good one manufacturer with satisfied user reviews on amazon (also had good personal experience with their batteries). Just for info: phone doesn't even start with original battery anymore - same problem.
I already switched to Honor 9 (excellent phone!), but will give another try and clean the battery attachment port with alcohol today. Will give you an update later.
If you plug the phone into the charger does it even show the battery charging symbol at all?
From what I've been reading the temp sensor is in the battery and sends the temp signal through the battery connector to the motherboard. So if you replace the battery it's like plugin in a new temp sensor. However if the connector is bad then that's the only thing that I can think off that would prevent the phone from starting. If the port is bad I don't know if it can be fixed or not.
Had no luck yesterday with port cleaning. Still the same error.
probaina said:
If you plug the phone into the charger does it even show the battery charging symbol at all?
Click to expand...
Click to collapse
Yes, but it's more complicated. If the phone is turned off and you plug USB in, it starts to boot from itself (without pressing the power button). In most cases it's going up to LG logo and powering off again. After powering off I can see battery charging symbol for about 5 seconds, after that it's changing to battery symbol with an thermometer. While the phone is in this bootloop, it's charging. From the point with this battery temperature symbol it stops charging. I read something on reddit about getting it up to 100% could solve the problem. So, I tried to plug it on and off about 50 times to get fully charged, got it up to 100%, but it's still rebooting. Can't get into recovery, but it's possible to get into the "hard reset"-menu, where I can wipe data. After this the phone boots normally (at the first sign), it's starting optimizing apps, I can see the "first-setup"-screen (that one with language chooser) for a half second and it turns off again. Same behavior with both batteries - new one and the original.
critdmg said:
Had no luck yesterday with port cleaning. Still the same error.
Yes, but it's more complicated. If the phone is turned off and you plug USB in, it starts to boot from itself (without pressing the power button). In most cases it's going up to LG logo and powering off again. After powering off I can see battery charging symbol for about 5 seconds, after that it's changing to battery symbol with an thermometer. While the phone is in this bootloop, it's charging. From the point with this battery temperature symbol it stops charging. I read something on reddit about getting it up to 100% could solve the problem. So, I tried to plug it on and off about 50 times to get fully charged, got it up to 100%, but it's still rebooting. Can't get into recovery, but it's possible to get into the "hard reset"-menu, where I can wipe data. After this the phone boots normally (at the first sign), it's starting optimizing apps, I can see the "first-setup"-screen (that one with language chooser) for a half second and it turns off again. Same behavior with both batteries - new one and the original.
Click to expand...
Click to collapse
That's a lot of combined symptoms. I have no idea what could be wrong with yours exactly. I would try to bake the motherboard with solder flux as a last resort. I had to do that with my G flex 2 twice to bring it back to life. I'm not sure if it would fix it in your case, but at this point you don't have much to lose.
probaina said:
That's a lot of combined symptoms. I have no idea what could be wrong with yours exactly. I would try to bake the motherboard with solder flux as a last resort. I had to do that with my G flex 2 twice to bring it back to life. I'm not sure if it would fix it in your case, but at this point you don't have much to lose.
Click to expand...
Click to collapse
I've already spent enough time with trying get it back to life. Loved this phone, but I had to send it to LG service every half year (3 times!) and got it every time with a new motherboard back. My brother had to send his one two times within a year because of several problems (no vibration, no sound through 3.5 jack...). Furthermore it was not possible to root or unlock the bootloader since Android 6 (what I've got with the last replaced mainboard, but what was not available through the software update!). So, just for me it was a very bad experience and for sure I'll not buy an LG phone for the next 10 years.
critdmg said:
I've already spent enough time with trying get it back to life. Loved this phone, but I had to send it to LG service every half year (3 times!) and got it every time with a new motherboard back. My brother had to send his one two times within a year because of several problems (no vibration, no sound through 3.5 jack...). Furthermore it was not possible to root or unlock the bootloader since Android 6 (what I've got with the last replaced mainboard, but what was not available through the software update!). So, just for me it was a very bad experience and for sure I'll not buy an LG phone for the next 10 years.
Click to expand...
Click to collapse
Is your phone still under warranty?
le grande magnetto said:
Is your phone still under warranty?
Click to expand...
Click to collapse
Yes. But I think is gone as I changed the battery... But good idea, I'll try to send it to LG service again. Who knows...
critdmg said:
Yes. But I think is gone as I changed the battery... But good idea, I'll try to send it to LG service again. Who knows...
Click to expand...
Click to collapse
Oh, that might void your warranty if you changed battery yourself. As I can see you're from Germany, EU, so you should ask for DAP (defective after purchase) act from service to get refund for your phone.
I've never heard about DAP. Do I give them my phone and get from them some money back or what is that about? Is it an manufacturer service or general refund possibility in EU?
critdmg said:
I've never heard about DAP. Do I give them my phone and get from them some money back or what is that about? Is it an manufacturer service or general refund possibility in EU?
Click to expand...
Click to collapse
I assume it should be available in EU. You should contact your seller or the service about if for detailed info. When you dave details about that please share them here.

s8+ dead?

I just bought a Galaxy S8 online, no apparent damage or even scratches, but it arrived with 0% battery and connecting it to a charger, at first, brought up the charging "ring" with lightning bolt, but no numbers or other indications that it's charging. After about 15-20 seconds it would go black, then back to the same screen. I tried to do a hard reset but that just made it bring up the first boot screen that says "Galaxy" in the middle and "powered by Android" below. This screen is now flashing on for half a second, going black and repeating about a 2-second loop. It also vibrates each time. I think there's supposed to be an LED indicating it's charging, but if so, mine's not coming on
Return or try replacing the battery.
now its not showing anything i think i over charged it gonna take apart now
You can't over charge it. If the battery is dead it will not boot even with the charger; insufficient power.
well it wa stuck on charge and flashing white and now dead to rights no lights or nothing lol
Battery failure if you're lucky.
Return it if possible.

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