Battery dead, not charging, stuck on "low battery screen", bootloops with forceboot
Hello people, this is my very first post on xda, even though I've been lurking around for about a year. The community has helped me a lot, I'd like to thank you all for that.
Back on topic though! My error seems to be very similar to the one here.
I was watching some YouTube, battery sitting on a respectable 85%, when it suddenly shut off. Not the usual "shutting down for low battery" kind of shutting down, it was istantaneous, more like the battery was unplugged from the phone. Which is clearly impossible. I tried to boot it using the power button to no avail. I connected it to the charger, and the "the battery is too low" screen popped up. I left it at that for about 45 minutes, then unplugged from the charger and tried to boot. No success. The battery didn't even charge; the charger should be is fully working.
So I tried leaving it plugged to the charger and force boot the phone via volume down and power button; it attempted to boot, but stopped midway through, bootlooping until I unplug it, at that point it shuts off again.
The loop goes like this: OnePlus white logo (normal when you boot), radioactive kernel loading, reboot and repeat. That happens, again, until I unplug it from the charger. Then it shuts off.
EDIT: If I try to get into bootloader instead (volume up + power), after about 8 seconds of me pressing the buttons the screen just shuts off and doesn't react to any more presses (even while plugged). If I unplug and replug it to the charger, I'm back to square one (low battery, please charge).
PC doesn't recognize it. It makes the "the battery is low" screen pop up, but nothing else.
Here's some phone information in case you need them.
Phone info:
Rom: NucleaRom 1.3 (+ Radioactive kernel which comes with it) got it from here
Xposed modules: Youtube Background Playback, AdAway
Root: Yes
Thanks in advance everyone.
I doubt it would be software related if it does it even when in bootloader. It could be the problem I had with my nexus 7 a few times. I needed to charge it like all day for it to even turn on. Either that or faulty phone/bad battery. I hope it's just dead
NUNsLAUGHTER92 said:
I doubt it would be software related if it does it even when in bootloader. It could be the problem I had with my nexus 7 a few times. I needed to charge it like all day for it to even turn on. Either that or faulty phone/bad battery. I hope it's just dead
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Hello there, thanks for taking the time to reply. Yesterday I worked all day to try and make sense of the problem. I could have just bought another phone but I'm fairly attached to this one so I went deep.
I was fairly sure (like you) that it couldn't be a software problem, so I looked at the logic board of the phone; turns out (correct my poor technical wording) the bracket (connector?) for the battery on the logic board was coming off from the motherboard itself (the battery was indeed attached to the bracket, the bracket was just coming off of the board). What I did was just reposition the bracket and pushed it down with a bit of force on the board, then replugged the battery in the newly restored battery plug, and tried my luck. It booted! Back at its original 75%-ish.
My only guess would be that due to a fall the bracket got misplaced, but stayed close enough for it to still make contact and never actually shut down, until yesterday. That was... Quite an interesting ride.
Thanks for replying, it was indeed a "faulty phone", but I just couldn't leave it at that without trying
I'm glad it worked out for ya
Not work at all ...
My phone its show the logo on charging or low charge but its stuck for this for while full battary is empty... When I plagued in charger the same show charging logo with indicator but not charging its suck on that logo to .......then I charged the battary externally then put the battary try to open its show only a (powered by android log ) stuck on this ......I cant go any recovery modes ..fast boot mods... Only show this one or charging logo if battary low that logo to ... I try to get adb driver on my computer its also not show because of not get recovery modes ........
Any other idea to solve this
Related
Why won't my XT720 start up?
When it is connected to my charger, the four action keys light up. Despite leaving it to charge overnight, it appears that the battery isn't charging. The phone won't start while it is charging, neither when connected to the mains or to my car power supply.
I bought a new battery without any improvement.
When I access the bootloader screen it says there is too little power in the battery to program the phone.
The phone is not recognised by my computer when connected.
The phone is running Froyo 2.2. with Dexter rom.
I would be very grateful for any suggestions......apart from binning the phone!
Thanks!
I think the phone likes to selfboot with too little charge. See if you can shut it down cleanly so it won't autoboot. It's annoying but you may have to watch it very carefully to catch it when it's trying to boot because it will drain itself back to death very quickly.
Oakham said:
Why won't my XT720 start up?
When it is connected to my charger, the four action keys light up. Despite leaving it to charge overnight, it appears that the battery isn't charging. The phone won't start while it is charging, neither when connected to the mains or to my car power supply.
I bought a new battery without any improvement.
When I access the bootloader screen it says there is too little power in the battery to program the phone.
The phone is not recognised by my computer when connected.
The phone is running Froyo 2.2. with Dexter rom.
I would be very grateful for any suggestions......apart from binning the phone!
Thanks!
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Click to collapse
Hi Oakham, do you have any update to your case? I have the same problem now.
Yesterday, I noticed the battery bar went down to orange region (about 30%?). I plugged it to the wall for about an hour (the charging symbol showed up). Later I found out that the battery bar did not move (still stuck at orange region). Later the night, I tried to charge again (the bar was red at about 15% or less). The charging symbol showed up. Later I checked, the battery bar did not improve but declined. The phone eventually went out of battery and turned itself off.
I tried to continue to charge using both the wall outlet and PC USB. No luck. I could not even power up the phone now. Did you manage to resolve your case? Anyone got the same problem and found the solution?
I thought about buying a new battery to try, but then I saw your post, so I hesitated.
Thanks.
ecwchan said:
Hi Oakham, do you have any update to your case? I have the same problem now.
Yesterday, I noticed the battery bar went down to orange region (about 30%?). I plugged it to the wall for about an hour (the charging symbol showed up). Later I found out that the battery bar did not move (still stuck at orange region). Later the night, I tried to charge again (the bar was red at about 15% or less). The charging symbol showed up. Later I checked, the battery bar did not improve but declined. The phone eventually went out of battery and turned itself off.
I tried to continue to charge using both the wall outlet and PC USB. No luck. I could not even power up the phone now. Did you manage to resolve your case? Anyone got the same problem and found the solution?
I thought about buying a new battery to try, but then I saw your post, so I hesitated.
Thanks.
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I've had this problem. Watching the phone closely while charging and pulling the battery whenever it starts to boot works. After about the fourth time doing this I got a battery charger from amazon for ~$5 because it's gently loving annoying.
Sent from my XT720 using XDA Premium App
Thanks for your advice.
So when you first bumped into this problem, how did you get it back to boot up?
I followed your advice to watch it while it's charging. When I saw the motorola logo showed up, I pulled the battery. Then I plugged it back and let it charged for some more time. Then I tried to power up the phone. The motorola logo came on and then the big battery symbol came on saying it's 100% full (but i knew it's not). Later, those 4 soft touch button lid on. This cycle repeated. And I'm clueless.
Please let me know the steps you took to recover your phone.
Thanks.
ecwchan said:
Thanks for your advice.
So when you first bumped into this problem, how did you get it back to boot up?
I followed your advice to watch it while it's charging. When I saw the motorola logo showed up, I pulled the battery. Then I plugged it back and let it charged for some more time. Then I tried to power up the phone. The motorola logo came on and then the big battery symbol came on saying it's 100% full (but i knew it's not). Later, those 4 soft touch button lid on. This cycle repeated. And I'm clueless.
Please let me know the steps you took to recover your phone.
Thanks.
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Once you get into the system use 'power off' from the menu. It won't autoboot then and you can leave it in the wall overnight. I think. A voodoo doll may work, too. It can be really frustrating, but I've been able to get out of it every time so far. Like I said, I got sick of this game and found a battery charger for pretty cheap.
Sent from my XT720 using XDA Premium App
ecwchan said:
Thanks for your advice.
So when you first bumped into this problem, how did you get it back to boot up?
I followed your advice to watch it while it's charging. When I saw the motorola logo showed up, I pulled the battery. Then I plugged it back and let it charged for some more time. Then I tried to power up the phone. The motorola logo came on and then the big battery symbol came on saying it's 100% full (but i knew it's not). Later, those 4 soft touch button lid on. This cycle repeated. And I'm clueless.
Please let me know the steps you took to recover your phone.
Thanks.
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Click to collapse
Try deleting batterystats.bin and doing what M said.. can you get to open recovery and charge from there?
I also had the 'M' logo screen, stuck on-screen when the charger was connected. There is a post which suggests, for this, 'Pull battery.2) Insert battery and hit power button;3) As soon as you hit the power button, hold the volume up button down until the unboxing logo comes up.'
As my phone is still under warranty, I sent it back to see if there is a physical problem. I'll try the above suggested solution when my phone comes back from 'Motorola', whether or not it is repaired by them! I've also bought a battery charger for the phone's BP6X battery from e-Bay (£9.50, including another battery.)At least I will then know that a battery is fully charged before I try fixes.
Thanks for the other posts/replies!
hellmonger said:
Try deleting batterystats.bin and doing what M said.. can you get to open recovery and charge from there?
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In my experience OR drains faster than it can charge.
Sent from my XT720 using XDA Premium App
Damn!
I had about the same. Battery got drained down from 80% to 5%. Then the screen for "please plug in for charging" appeared. Some moments later the phone went dark and now I can't get it to work again. It doesn't react on the power button. Even when plugged in the charging-symbol doesn't appear. I can't turn it on. Sucks!
Any ideas?
My phone has been repaired by Motorola, under warranty, and returned after four days. Accompanying report is brief: 'Software update and screening'. Seems to be working fine.......just like a brand new phone!
This morning i find myself in the same situation. My phone have the soft keys iluminated but it didint work.OMG... what happend durring the night.So i tried to boot the phone but nothing happend,and after reading tje post on the problem i have tried to remove the battery and put`it back, tryed anothe reboot, and holdind the buttons power+vol up. Nothing worked. But when i have tried the combination power + vol up + cammera shutter and plugged the cable. at first nothing happend. but after i have relesed the buttons the logo apeared and started charging. after that i powerd on my phone normaly
My phone does that everytime it charging and I remove the plug when it's in sleep mode. I have to remove the battery and it's power on normally.
Sent from my Motorola XT720 using Tapatalk
Here's my little story. I dropped my N5 and cracked the screen. It worked, but I wanted it to be pretty again. So I bought a screen/case and proceeded to do the swap. I watched several videos, read guides, etc and followed them step-by-step. After it was done, I was surprised how smoothly everything went. I then went to power it up and got nothing. I checked all the cable connections, reseated them, and still got nothing. I put everything back with the cracked screen. Still nothing. I check the cables carefully, there are no cracks or breaks in them. I left it on the charger all night and the next day, checking periodically, still nothing. I checked the battery connector with a multimeter, and it was getting a reading off it, so the thing must be receiving power, right? Anyway, I gave up for a few days, busy with the rest of life.
I came back to it one day, plugged it into the charger and this time I got the red blinking light. I searched around, and that seems to indicate the battery had lost it's charge completely. Again I charged it overnight, still nothing. I got adventurous and removed the battery and tried powering it with just the power cable plugged in. This time it displayed the charge full battery/lightning icon. Success! I hit power and it starts to boot, displays the Google logo, then shut down after maybe five seconds. So, it must be getting power through the system from the USB port. The mainboard/cpu/screen works, it's able to start booting. It even boots to the bootloader, keys work there.
Again I turned to the problem being the battery. I picked up another, thinking perhaps mine had gone bad somehow even though I never had a bit of trouble out of it (about 1.5 years old). I played with it some more, with either battery inside, it doesn't do anything. Without a battery, it starts to boot but gives up. Hoping I could get something from the bootloader, I plugged it into my PC, but the USB port doesn't seem to provide enough juice to get it back to the bootloader with no battery.
Finally, during one of my tests, I plugged in the battery while it had the charging cable in. Then it popped up the battery charging animation. Exciting! It must be successfully charging, now. Previously, it didn't display anything when I charged it for many hours. Now it's been charging about six hours. The battery animation still shows it filling from the bottom, usually it would blink the animation from like halfway to the top, right? I hold the power button, and the battery animation disappears and it goes dead yet again. I run the same tests, battery in, battery out and get the same results. It boots when there's no battery and the charging cable in, nothing when the battery is in with or without the charging cable.
So, here I am stuck again. Any other ideas? Thanks.
Hey there.
I'm in trouble with my old Nexus 5. As the battery was becoming less and less powerful, I decided to change it ; and so I did ! Get a new one on Amazon, and installed it.
But now, my Nexus 5 refuse to boot. Even when I put the old battery back. I didn't damage anything, all the connexions seem fine, but the N5 refuse to boot (even Recovery Mode). I also try to keep the Power Button on for 30 seconds, or even bang it, but nothing. With the 2 batteries, same result.
When I put the battery off and charge the N5, the screen does turn on ! The battery logo with the lightning sign appears for a few seconds, then it turns off. And on again, and off.
If in this situation (N5 plugged and battery off) I connect the battery (just a simple connector), I have the charging screen (battery icon fulfilling). But then when I tried to boot it, nothing. The screen just turns off and nothing happens. Even the first screen does'nt show up again.
I am really stuck with this issue as I don't know what to do ! Both batteries give me the same result. The old one is supposed to be charged (at least 50%) but nothing happens..
Could the new battery have damaged the phone ?
If you can help me on this one, I would really appreciate it..
Cheers !
When you connect the phone to a computer, is it detected at all? Maybe it is semi-bricked?
New battery could be doa, happened to me before. Also always fully charge new batteries first or you risk making them unable to charge fully or at all.
I have never had any problem with my Nexus 5. It is now my standby device. Accordingly it doesn't get used much. One day I left it ON and didn't use it for 2 weeks. When I picked it up again it was OFF and didn't want to turn on. Naturally I thought the battery had drained and put it to charge.
Instead of the battery symbol on the screen (indicating it is being charged), I get a sequence of 8 red blinks on the bottom notification light (which is just above the charging port), each blink lasting 0.5 seconds, then 0.5 seconds off (so total duration of blinking sequence is 8 seconds), then 1.5 seconds off, then blinking sequence starts again.
I left it connected to the charger for 2 weeks. Nothing changed.
I then replaced the battery with a brand new OEM battery, same thing again.
I cannot get into recovery mode nor is the phone recognised when I connect it to the PC.
Any ideas? Anyone knows the meaning of this blinking sequence?
nitonreu said:
I have never had any problem with my Nexus 5. It is now my standby device. Accordingly it doesn't get used much. One day I left it ON and didn't use it for 2 weeks. When I picked it up again it was OFF and didn't want to turn on. Naturally I thought the battery had drained and put it to charge.
Instead of the battery symbol on the screen (indicating it is being charged), I get a sequence of 8 red blinks on the bottom notification light (which is just above the charging port), each blink lasting 0.5 seconds, then 0.5 seconds off (so total duration of blinking sequence is 8 seconds), then 1.5 seconds off, then blinking sequence starts again.
I left it connected to the charger for 2 weeks. Nothing changed.
I then replaced the battery with a brand new OEM battery, same thing again.
I cannot get into recovery mode nor is the phone recognised when I connect it to the PC.
Any ideas? Anyone knows the meaning of this blinking sequence?
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what is the current state of the phone? do you just get the blinking when charge cable connected? no boot loop ?
So currently the phone doesn't switch on and cannot be charged it would seem.
There is no bootloop.
And yes, the blinking only goes on whilst a charging lead is connected or whilst it's on a wireless charging cradle. No blinking when removed from the charger.
nitonreu said:
So currently the phone doesn't switch on and cannot be charged it would seem.
There is no bootloop.
And yes, the blinking only goes on whilst a charging lead is connected or whilst it's on a wireless charging cradle. No blinking when removed from the charger.
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you said you replaced the battery , I would check that connection , try removing the battery if possible and reconnecting it. Try the old battery too if you still have .
In my experience i'v seen that blinking light in other devices when they overheat.
I only replaced the battery because of the blinking problem as I suspected a deep discharged battery. Anyway the connections are good. 100%.
I never had overheat issues on my N5 as it was just used for basic functions, no gaming etc. I wouldn't imagine the device had overheated while it was left unattended on my desk, and there definitely is no overheating happening now as it doesn't even switch on...
nitonreu said:
I only replaced the battery because of the blinking problem as I suspected a deep discharged battery. Anyway the connections are good. 100%.
I never had overheat issues on my N5 as it was just used for basic functions, no gaming etc. I wouldn't imagine the device had overheated while it was left unattended on my desk, and there definitely is no overheating happening now as it doesn't even switch on...
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sounds like your hammerhead finally checked out ... the old saying goes " if you don't use it, you lose it " .... try all combinations like hold power and volume down at the same time for 10 seconds , power and volume up ..etc
other than that i'd take a multi meter and make absolute sure you have power to the motherboard , then if you still do, it could be a short ..
if you want to go even further, a complete tear down of the phone, check for corrosion ( whitish residue on terminals and motherboard ) clean off with toothbrush only ( no water or liquid of any kind ) be careful removing ribbon cables and re-inserting them ... you can find lots of stuff on youtube for that.
good luck
I've had this phone 3 years and it worked well. It's an unlocked ATT phone so no OTA updates other than the standard app updates. It's on Lollipop 5.1. Been working perfectly fine until yesterday, I was watching the CBS app, when the phone rebooted. Now it's stuck on a boot loop and initally went to optimizing apps which it rarely finishes but the times it does, the phone just powers off. It then got into another loop later last night where it'd get to the Kyocera logo then reboot over and over. I let it do that until the battery died 2.5 hours later. Then I kept attempting to boot until the batter was entirely drained to the point it wouldn't attempt to power up any more.(battery is not removable on this model). I've now charged it up, trying to enter recovery mode with power+volume down. That doesn't seem to register. Tried volume up+volume down+power with no effect. Now after charging, it will do the reboot loop mentioned earlier to the Kyocera logo. If I plug it into a charger, it will go to the optimizing apps portion and repeat the above. At the optimizing apps screen, if I unplug the charger, the phone powers off immediately. It appears to be holding a charge according to the charge indicator and the fact that I can try to boot over and over unplugged. Any suggestions? Phone wasn't dropped or damaged in anyway. Very weird what could have happened.
An update: Phone finally got past the "optimizing app" phase last night sitting on the charger. Out of no where the phone booted completely. However, it only works while plugged in. If I remove the charging cord, the phone shuts down after about 2 seconds. Booting without charging cord results in the same boot loop. I've considered the battery has failed however when plugging in the charger, battery shows 100% and it will decrease appropriately over time. I'm thinking there must be a hardware issues at this point. Somewhwere in the charging/power circuit. Any other suggestions?
Last update I guess. I was able to keep the phone up and booted as long as it was plugged into a wall charger. PC USB was not enough. I managed to grab my photos etc. thankfully. Factory reset the phone from the settings menu. Unplugged from charger, ran for about 2 minutes. Still said 99% charged, then went into boot loop again. Phone still shows near full charge if you let it run for awhile and decrements the charge state appropriately as time goes on. However, i guess this 3 year old phone is toast. No known reason for it to fail unfortunately. Thought I'd share the experience if anyone else has this issue.
djhurt1 said:
Last update I guess. I was able to keep the phone up and booted as long as it was plugged into a wall charger. PC USB was not enough. I managed to grab my photos etc. thankfully. Factory reset the phone from the settings menu. Unplugged from charger, ran for about 2 minutes. Still said 99% charged, then went into boot loop again. Phone still shows near full charge if you let it run for awhile and decrements the charge state appropriately as time goes on. However, i guess this 3 year old phone is toast. No known reason for it to fail unfortunately. Thought I'd share the experience if anyone else has this issue.
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I have the same exact problem. It started the crazy booting process in my pocket, and I did all the same things you did. Factory reset didn't correct the problem, so I'm think the battery has had a stroke. Sine your problem and my problem are very close to the same time frame, our phones are also probably about the same age, and its a quality control issue. Not bad quality control, just that these batteries were designed to last X number of months or cycles, and probably they died. Too bad, because my E6560 is the very best cell phone I have ever owned. Built like a tank and thank God for that.