Help, Simple mobile 4g not working - T-Mobile Sidekick 4G

Ive called the customer service line many times and they cant even understand me let alone help me Ive been a SM customer for a while and have had no issues I recently switched from unlimited 3g to unlimited 4g and i havent noticed a speed upgrade and ive have speedtests confirm that. Is there something I can do in the APN settings?
Im on GO v5 But the rom didnt effect it as ive gone from stock to GO v2 to GO v5 all on 3g. Thanks for any help.

4G LTE is available only in Houston, Kansas City, Las Vegas, Phoenix, San Jose, Baltimore, and Washington, D.C: http://t-mobile-coverage.t-mobile.com/ Did you check the T-Mo coverage map: http://www.t-mobile.com/coverage/pcc.aspx/.

Junkyardspecial said:
Ive called the customer service line many times and they cant even understand me let alone help me Ive been a SM customer for a while and have had no issues I recently switched from unlimited 3g to unlimited 4g and i havent noticed a speed upgrade and ive have speedtests confirm that. Is there something I can do in the APN settings?
Im on GO v5 But the rom didnt effect it as ive gone from stock to GO v2 to GO v5 all on 3g. Thanks for any help.
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First, what speeds are you getting?
Second, changing APNs almost certainly will do absolutely nothing to change your data speeds.
Third, the SK4G doesn't have LTE. It has HSPA 21 as its theoretical max. The best I've ever gotten on it is about 14Mbps on the download.

Is LTE the only 4g option they carry? I just wanted plain 4g not 4g LTE. My speeds are around 250kbps. Very slow. Upload is around 1mpbs.
Also I just checked and I am well within the 4g coverage area of tmobile. I live north of miami

Junkyardspecial said:
Is LTE the only 4g option they carry? I just wanted plain 4g not 4g LTE. My speeds are around 250kbps. Very slow. Upload is around 1mpbs.
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They probably set maximum speeds based on your plan more than anything else. That being said, 250Kbps is a concern if your upload is 1Mbps. I'd call and complain. I know they weren't terribly helpful, but ask for a supervisor if you need to. You may get someone who speaks better English.

ged92781 said:
They probably set maximum speeds based on your plan more than anything else. That being said, 250Kbps is a concern if your upload is 1Mbps. I'd call and complain. I know they weren't terribly helpful, but ask for a supervisor if you need to. You may get someone who speaks better English.
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Thanks is that even 3g speed? There is nothing I can do on my end other than call?

That is crazy slow and I would for sure ***** to them, your getting edge speed, like when fake internet first showed up on nokias 10 years ago. Don't settle for less than 3mbs, anything less and they are ripping you off
Sent from my Nexus 7 using xda premium

demkantor said:
That is crazy slow and I would for sure ***** to them, your getting edge speed, like when fake internet first showed up on nokias 10 years ago. Don't settle for less than 3mbs, anything less and they are ripping you off
Sent from my Nexus 7 using xda premium
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Thanks for the heads up, ive never had issues like this til i started paying them MORE money

Related

Data speeds issues, need unmodified APN

So I been having problems with my data speeds since my bill cycle started over. I can't get speeds over .04-.05mbps anywhere! when I know I get 3.5-5.5 on a good day and area. I was throttled last bill cycle but now on this bill cycle I'm still at throttled speeds. I've called tmo already 3 nights in a row to see if they still had me throttled. They say I'm not throttled, they troubleshooted so I have a trouble ticket out right now. I'm just trying to see if I can get this fix myself. Tmo is lagging on calling me back. I need my 4g speeds back.the phone is horrible withou it and its killing me.
I just want if anyone with the factory unmodified apn settings can do me the favor of posting it up so I can match it with mine. I would really appreciate it.
Sent from my HTC Glacier using XDA App
a quick reboot have always fixed that problem for me.
neidlinger said:
a quick reboot have always fixed that problem for me.
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Done plenty of those.
Sent from my HTC Glacier using XDA App
well changing the APn's will not adjust anything as far as speeds go. it's a connection problem between your phone and T-Mobile's servers. If you are that low and showing "h" on the not. bar then they still have you programmed as being throttled.
neidlinger said:
well changing the APn's will not adjust anything as far as speeds go. it's a connection problem between your phone and T-Mobile's servers. If you are that low and showing "h" on the not. bar then they still have you programmed as being throttled.
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Yeah I do show the H on full bars. That's also what I been trying to explain to them, that only because it shows on their screen I'm not throttled doesn't me I'm not. I'm pretty sure they messed up some where. I just thought that probably the apn had some thing to do with it too. I'm just trying everything I can. They need real techs over there. Every one I spoke to seemed like they didn't know what the hell they wee doing and they were just reading off a page of instructions which I'm pretty sure they were.
Sent from my HTC Glacier using XDA App
coupetastic-droid said:
Yeah I do show the H on full bars. That's also what I been trying to explain to them, that only because it shows on their screen I'm not throttled doesn't me I'm not. I'm pretty sure they messed up some where. I just thought that probably the apn had some thing to do with it too. I'm just trying everything I can. They need real techs over there. Every one I spoke to seemed like they didn't know what the hell they wee doing and they were just reading off a page of instructions which I'm pretty sure they were.
Sent from my HTC Glacier using XDA App
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are you still at the same area where you used to get the much faster speeds? I've had the mt4g since January and even though I have the "H" and full bars in my city the speeds are always between .15 to .6Mbps down, while the upload is usually around 700Kbps. Got trouble tickets going and service calls until a network engineer showed up at my location to do some testing. Turns out I'm sitting about 40 feet away from the t-mo tower, but given their current configuration, those speeds are all I'm going to get until there's further tower upgrades! I can hop on the freeway and drive south for 20 minutes and find a signal that gives me speeds of 2 to 4Mbps, but too bad I don't live or work there. I was put through the tedious troubleshooting "steps" too, even went as far as visiting a t-mo store and doing side-by-side testing with my phone and two of their phones, switched sim cards twice too. All that drama just to be told that the tower is operating "normally" in its current configuration and that's all the speed I'm going to get for a long time.
erickdj said:
are you still at the same area where you used to get the much faster speeds? I've had the mt4g since January and even though I have the "H" and full bars in my city the speeds are always between .15 to .6Mbps down, while the upload is usually around 700Kbps. Got trouble tickets going and service calls until a network engineer showed up at my location to do some testing. Turns out I'm sitting about 40 feet away from the t-mo tower, but given their current configuration, those speeds are all I'm going to get until there's further tower upgrades! I can hop on the freeway and drive south for 20 minutes and find a signal that gives me speeds of 2 to 4Mbps, but too bad I don't live or work there. I was put through the tedious troubleshooting "steps" too, even went as far as visiting a t-mo store and doing side-by-side testing with my phone and two of their phones, switched sim cards twice too. All that drama just to be told that the tower is operating "normally" in its current configuration and that's all the speed I'm going to get for a long time.
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Yea I'm still in the same area where I used to get great 4g speeds. Basically most of los angeles has 4g so every where I went I had great speeds. Now every where i go is crappy.The thing is my girl and I are on the same contract and have the exact same plan. Her mt4g is lighting fast as it should be where mine is super slow in the same areas as her and we live together. At first I thought it was the sim card. I did a test where I put my sim in her phone and mine on hers then hers was getting crappy speed and I was getting great speeds. So I thought it was the sim issue every one was talking bout. So I went to a tmo store and they gave me a new sim. But still that didn't fix the problem. So now I knew that it wasn't a problem with the sim nor the device. That's when I really knew the problem was at their end.
Sent from my HTC Glacier using XDA App
SindbadAL said:
Nigga sack butt plug option94 stolen rom ****
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Wtf?
Sent from my HTC Glacier using XDA App
SindbadAL said:
k
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MODpluserGAYx said:
e
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it must be jaywan

Slow hspa+

I'm in San Francisco right now and am clearly in AT&T's 4g territory. Well I'm only pulling 3mb down on a speed test. And my buddy who is sitting right next to me with his iPhone 4 is pulling 4.5 down. I thought the iPhone 4 was only hspa and not even plus?
Is it possible ATT is throttling me because I dont have a "4G" specific plan?
Sent from my Inspire 4G using XDA App
Try switching radios
Sent from my Inspire 4G using XDA Premium App
A data plan is of course, always going to be a data plan. There is no difference from one plan to another AFAIK besides 2GB and 4GB or if you're grandfathered for unlimited.
Just obviously with software updates etc. to enable "4G".
I'm up here in MT and I barely touch 1.5Mbps if I'm lucky. My friend has the same issue, and AT&T keeps telling me it's because MT is a "new acquisition". BS I've had the service for almost 3 months now. Learn to put up more towers!
Anyways, that's my $0.02.
-Cyanide
1.18.12 said:
Try switching radios
Sent from my Inspire 4G using XDA Premium App
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Wells there's not much I can do about it now. I'm in the back seat of a car going 80 miles an hour towards a non '4G' area.
I was certain I flashed the right radio. I have the H emblem next to my service indicator.
Can anyone that has experience with san Francisco confirm my speeds are unusually low? Also does anyone know if the iPhone is hspa+?
Sent from my Inspire 4G using XDA App
Cyanideskittle2010 said:
A data plan is of course, always going to be a data plan. There is no difference from one plan to another AFAIK besides 2GB and 4GB or if you're grandfathered for unlimited.
Just obviously with software updates etc. to enable "4G".
I'm up here in MT and I barely touch 1.5Mbps if I'm lucky. My friend has the same issue, and AT&T keeps telling me it's because MT is a "new acquisition". BS I've had the service for almost 3 months now. Learn to put up more towers!
Anyways, that's my $0.02.
-Cyanide
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Click to collapse
3 months is not a long time when you think about it. It takes 3 years and about 2.9 million dollars to put up one single tower.
Thread moved to Q&A
Cyanideskittle2010 said:
A data plan is of course, always going to be a data plan. There is no difference from one plan to another AFAIK besides 2GB and 4GB or if you're grandfathered for unlimited.
Just obviously with software updates etc. to enable "4G".
I'm up here in MT and I barely touch 1.5Mbps if I'm lucky. My friend has the same issue, and AT&T keeps telling me it's because MT is a "new acquisition". BS I've had the service for almost 3 months now. Learn to put up more towers!
Anyways, that's my $0.02.
-Cyanide
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Click to collapse
I'm getting 1.5 in my hometown of Sacramento, but that's clearly not in 4g territory so I assumed its just 3g there (even though I have the h emblem). 3 is definitely than 1.5 but it still doesn't explain why my buddies iPhone is pulling more down when its apparently not capable of hspa+
Sent from my Inspire 4G using XDA App
What rom are you on? Try different radios and make sure to flash the matching ril. And verify that you are you their 4g network by going to settings>about phone>network
Sent from my cracked Inspire 4G
trell959 said:
What rom are you on? Try different radios and make sure to flash the matching ril. And verify that you are you their 4g network by going to settings>about phone>network
It says hsdpa, is that right?
Sent from my cracked Inspire 4G
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Sent from my Inspire 4G using XDA App
I have read in a number of posts that the data plan does matter. The 4G plan offer access to another APN, with is required for authentication on the 4G network. In the Dev forum, there is a thread about APNs that discusses this.
Four-Fifty-X said:
I have read in a number of posts that the data plan does matter. The 4G plan offer access to another APN, with is required for authentication on the 4G network. In the Dev forum, there is a thread about APNs that discusses this.
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I'm going to go check that out immediately.
Sent from my Inspire 4G using XDA App
I really wish this hadn't been moved to QA because no one looks in here. I am really trying to find a solution to this issue. I have been searching and can't come up with a definite answer. I need people who live in the bay to post what speeds they have been getting. I think I may need to call att.
seh6183 said:
I really wish this hadn't been moved to QA because no one looks in here. I am really trying to find a solution to this issue. I have been searching and can't come up with a definite answer. I need people who live in the bay to post what speeds they have been getting. I think I may need to call att.
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Click to collapse
Did you check the thread in dev section and edit the build prop? Might call att And see if there are certain apns needed for the 4G network authentication.
zelendel said:
Did you check the thread in dev section and edit the build prop? Might call att And see if there are certain apns needed for the 4G network authentication.
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I saw the the thread about editing the build prop yes. I just checked att coverage maps for 4g and Sacramento is now in the coverage zone. Should now be seeing hspa+ speeds here. I'll do a test when I get home but I'm willing bet my roommates iPhone will still pull faster speeds than me. I will also get on the phone with att and find out if i need a different plan. Will report back.
seh6183 said:
I saw the the thread about editing the build prop yes. I just checked att coverage maps for 4g and Sacramento is now in the coverage zone. Should now be seeing hspa+ speeds here. I'll do a test when I get home but I'm willing bet my roommates iPhone will still pull faster speeds than me. I will also get on the phone with att and find out if i need a different plan. Will report back.
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Comparing the iphone to the inspire is not really fair as the iphone doesnt use the same apn settings, and they also have a reserved amount of bandwith set aside for iphones only. Not to mention they seem to go faster due to alot of things being cached on Apples servers which the iphone connects to first so it seems like they can pull data faster but it is not what it seems.
Ah, I'm not the only one pulling down slower speeds than other devices. My GF's Infuse consistently pulls down 6-7 mbps while my Inspire, at the same time and location, will pull down 3-4. My build prop is edited, and I've tried other radios (and rils) with not much luck. Is this a device capability issue?
The only thing I haven't done is mess with APNs much. I feel as though it won't change anything, but eventually I'll try that as well.
Simba501 said:
Ah, I'm not the only one pulling down slower speeds than other devices. My GF's Infuse consistently pulls down 6-7 mbps while my Inspire, at the same time and location, will pull down 3-4. My build prop is edited, and I've tried other radios (and rils) with not much luck. Is this a device capability issue?
The only thing I haven't done is mess with APNs much. I feel as though it won't change anything, but eventually I'll try that as well.
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I would try that, As it can have a great impact on your connection. I could set you up with the old apn settings and you would pull edge speeds. So it only goes to reason that the APN settings might have a large thing to do with it.
zelendel said:
I would try that, As it can have a great impact on your connection. I could set you up with the old apn settings and you would pull edge speeds. So it only goes to reason that the APN settings might have a large thing to do with it.
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Yeah. Most users speeds double
Sent from my Inspire 4G using XDA Premium App
zelendel said:
I would try that, As it can have a great impact on your connection. I could set you up with the old apn settings and you would pull edge speeds. So it only goes to reason that the APN settings might have a large thing to do with it.
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1.18.12 said:
Yeah. Most users speeds double
Sent from my Inspire 4G using XDA Premium App
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I'm going to look around at the speeds others are getting. I just can't seem to get more than 3-5 mbps. I know my area is capable of it because my GF's Infuse gets 5-8 mbps consistently, and at the same time I test mine. Weird.
I'll wait for compelling results before I change mine, because I've been modding heavily the last few days and I'm exactly not in the testing mood.
seh6183 said:
I really wish this hadn't been moved to QA because no one looks in here. I am really trying to find a solution to this issue. I have been searching and can't come up with a definite answer. I need people who live in the bay to post what speeds they have been getting. I think I may need to call att.
Click to expand...
Click to collapse
The day after I got my Inspire, I went to an A's game. The best I got on that trip was 1.5/0.35. A week later in Sac, in the parking lot of the Kaiser on Morse Avenue, I was able to pull 5.0/0.35. The best I got at home in Woodland was 3.0/0.35. I am now rooted, running ClearDroid, and get 4-5 down with upload better than 1. I'm still on my unlimited plan.
Sent from my Inspire 4G using the power of the dark side.

AT&T LTE Network Going Live This Sunday

http://www.maximumpc.com/article/news/att_lte_network_going_live_sunday
The cities included in this initial wave are Atlanta, Chicago, Dallas, Houston and San Antonio. Although users in those metro areas will still have very few LTE devices to choose from. Unlike Verizon, which has multiple LTE handsets, AT&T has no phones compatible with the new network. AT&T launched a data stick and a portable hotspot for the LTE network last month. The carrier has also started selling a massively overpriced Android tablet, the HTC Jetstream.
sweet im in San Antonio for a little while, now for AT&T to get some phones for me to use !!!
Now if they could hurry up and increase the HSPA+ speeds. I'm still only getting 3.5mb download and 1mb upload in downtown Dallas.... iPhone 3gs gets about the same download speed, although only half of the upload speed.
Come to the other side of the Metroplex. Downtown Fort Worth and I am getting 5-7mb down, 1.1-1.3 up. I can't wait for the Holiday with LTE. That will be SO sweet.
id10terrordfw said:
Come to the other side of the Metroplex. Downtown Fort Worth and I am getting 5-7mb down, 1.1-1.3 up. I can't wait for the Holiday with LTE. That will be SO sweet.
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X's dos my brotha from anotha motha.
Saved and Texan by the grace of God, Redneck by choice.
I know the Inspire is not a LTE phone, but just launching the network upgrade has helped me to see vastly improved data speeds. I also know the Speed test app is not accurate, but I have never seen it pull these kind of speeds, especially consistently.
Well, I would like if it came out in Madison soon... (and when AT&T has more LTE Android phones)
Ok I live an hour away from Houston. Do you think I would still be getting LTE? Also do we need a new sim card or anything or does it automaticly happends?
Sent from my HTC Inspire 4G using xda premium
codyperez86 said:
Ok I live an hour away from Houston. Do you think I would still be getting LTE? Also do we need a new sim card or anything or does it automaticly happends?
Sent from my HTC Inspire 4G using xda premium
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first of all you would need an LTE capable phone....the inspire is not
codyperez86 said:
Ok I live an hour away from Houston. Do you think I would still be getting LTE? Also do we need a new sim card or anything or does it automaticly happends?
Sent from my HTC Inspire 4G using xda premium
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As mentioned, you would need a LTE phone first. But, being an hour away from Houston, I wouldn't run out and buy one when they become available. I live in the outskirt of Houston and HSPA+ is non existent at home. In Houston where I work, as posted, I am just now seeing the true benefit of HSPA+. Probably some bottlenecks from ongoing upgrades being freed up, maybe a little congestion as well.
Sent from my Inspire 4G using Tapatalk
Knowing how AT&T operates, I'd imagine they opened up more bandwidth to the land-based lines to the area first to make sure their LTE debut went well and you're just seeing some of that extra bandwidth.
fernandezhjr said:
I know the Inspire is not a LTE phone, but just launching the network upgrade has helped me to see vastly improved data speeds. I also know the Speed test app is not accurate, but I have never seen it pull these kind of speeds, especially consistently.
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Click to collapse
Turn off your wifi, Comcast customer.
"at&t 4G? lol. It's more like 0.4G"
knarfl1 said:
Turn off your wifi, Comcast customer.
"at&t 4G? lol. It's more like 0.4G"
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Click to collapse
I'm not as stupid as you. I know when I'm on wifi. Here is the proof.
Here are some from earlier today. The first two were indoors, a large metal building with offices above on the second floor. The first run was bad, only 2800kbps, but I did hit 4916kbps on the second. I then went outdoors and tested a lil slower than yesterday, but not by much, 6485-7767kbps. I know we can't put too much stock in the Speed Test app, but there is some consistency and I'm getting much higher runs than I had been. Also, it seems to be reading my wifi at home with some accuracy.
fernandezhjr said:
I'm not as stupid as you. I know when I'm on wifi. Here is the proof.
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lol.
Then why do you make statements like LTE network is improving the throughout of a HSPA+ phone on the 3G stack?
"at&t 4G? lol. It's more like 0.4G"
knarfl1 said:
lol.
Then why do you make statements like LTE network is improving the throughout of a HSPA+ phone on the 3G stack?
"at&t 4G? lol. It's more like 0.4G"
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Click to collapse
Show me where I made that statement. I stated that since the LTE launch, my data speeds have suddenly increased and I'm finally seeing true hspa+, and that is a fact. I provided a couple of possible reasons for this, as someone else cited a possibility as well. I know what you saw. You saw the hosted by Comcast in the screenshot. Lol. Anybody with half a brain would know that there would have been a wifi icon in the status bar if I was on wifi. Next time you open your mouth, try not to put your foot in it. Your little signature says it all. Just because you are in a crummy area, doesn't mean it is like that everywheres.
Check my screenshot of prior tests and tell me if you see any improvement compared to yesterday and today. LOL.
Sent from my Inspire 4G using Tapatalk
Peace my friends peace
Sent from my Inspire 4G using XDA Premium App
trell959 said:
Peace my friends peace
Sent from my Inspire 4G using XDA Premium App
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I'm good. I just don't appreciate someone implying I'm either stupid or I'm a liar. It certainly isn't inconceivable that while AT&T was building the LTE network here in Houston, they were improving the backhaul for hspa+. Whatever the source of the improvement, I'm thrilled to see true hspa+ speeds. It is something I never expected to see with my Inspire.
Sent from my Inspire 4G using Tapatalk
The cities included in this initial wave are Atlanta, Chicago, Dallas, Houston and San Antonio. Although users in those metro areas will still have very few LTE devices to choose from. Unlike Verizon, which has multiple LTE handsets, AT&T has no phones compatible with the new network. AT&T launched a data stick and a portable hotspot for the LTE network last month. The carrier has also started selling a massively overpriced Android tablet, the HTC Jetstream.[/QUOTE]
No westcoast cities in the works??
They finally turned on hspa+ in okc ok I'm seeing 7-9 dl constanly ul still around 1 but better signal to at my use to get 10- 30 percent now 70 -95 crazy how just one day they just flipped it on finaly I use to leave my phone on edge as o could surf internet faster that way not anymore
Sent from my Inspire 4G using xda premium

[Q] Sick and tired of Sprint's HORRIBLE 3G service in my area...can I get some help?

I get on average 26kbps down. I also frequently drop down to 1X. Simply awful. I know it isn't a coverage thing. Sprint's map for 3G says the whole city and then some are covered. I call BS. This will be my third Sprint phone with the same issues. I've called Customer Service but they say they can't do anything unless more people complain.
Could someone help me with modifying a PRL to get better service in my area? There is no 4G where I live so using some Verizon towers wouldn't matter much. I already know how to flash a different PRL but I don't know how to read one or modify one.
If I hadn't just bought my Shift I'd be ditching Sprint for someone else. ANYONE else.
I feel your pain can't beat the price though.
Sent from my PG06100 using Tapatalk
benutne said:
I get on average 26kbps down. I also frequently drop down to 1X. Simply awful. I know it isn't a coverage thing. Sprint's map for 3G says the whole city and then some are covered. I call BS. This will be my third Sprint phone with the same issues. I've called Customer Service but they say they can't do anything unless more people complain.
Could someone help me with modifying a PRL to get better service in my area? There is no 4G where I live so using some Verizon towers wouldn't matter much. I already know how to flash a different PRL but I don't know how to read one or modify one.
If I hadn't just bought my Shift I'd be ditching Sprint for someone else. ANYONE else.
Click to expand...
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Well if you haven't already, you can try THIS THREAD. that mod helped me quite a bit.
prboy1969 said:
Well if you haven't already, you can try THIS THREAD. that mod helped me quite a bit.
Click to expand...
Click to collapse
Thanks. Didn't know about that thread. I'll give it a shot here in a minute and let you know if it works.
benutne said:
Thanks. Didn't know about that thread. I'll give it a shot here in a minute and let you know if it works.
Click to expand...
Click to collapse
Nope. Didn't make the least bit of difference. Download is still around 24(ish) kbps. I didn't mention it before but my upload is 10x my download at around 250kbps.
What Rom are you using? Well you can always call Sprint and complain. Explain to them how bad your Data services are. I've heard of them on more than one occasion, offering a free Airwave to customers with bad Data services. It may take more than one call. But if you get it for free it will be worth it.
I was having all types of connection issues. I formated my sd card. With ext4 at 1gb and swap at 256, then installed cyanogenmod nightly 243, boot install gapps new one, boot installed sparkies script and v10 kernal. And settled in. I am getting 6 times faster everything on a 8gig class 4. Did it to the wifes too but did 2gig ext4 cause she has a butt ton of apps. It made her give up miui. Well kinda lol she wanted that 3.1 miui launcher. But anyway. Do this it should boost your bandwidth. I sure as hell did mine. I am getting 2Mb on 3g now up to 7 or 8 on 4g and 15 on wifi.
Sent from my PG06100 using Tapatalk
Btw forgot to mention use TWRP recovery! Wipe all system too. It is a great tool
Sent from my PG06100 using Tapatalk
benutne said:
I get on average 26kbps down. I also frequently drop down to 1X. Simply awful. I know it isn't a coverage thing. Sprint's map for 3G says the whole city and then some are covered. I call BS. This will be my third Sprint phone with the same issues. I've called Customer Service but they say they can't do anything unless more people complain.
Could someone help me with modifying a PRL to get better service in my area? There is no 4G where I live so using some Verizon towers wouldn't matter much. I already know how to flash a different PRL but I don't know how to read one or modify one.
If I hadn't just bought my Shift I'd be ditching Sprint for someone else. ANYONE else.
Click to expand...
Click to collapse
There is a thread in the Evo 3d forum here on xda that has the phone # for Sprints retention dept. If you call that number and explain that your cell and data signal sucks and you drop 2 out of 3 calls they should send you a Air Rave for no charge and won't charge you for the service. If I get time to nite and can find it I will post the link.
Edit: Here is the number for retention (877)775-4886 Hope you get some satisfaction I know it worked for me.
Sent from my PG06100 using Tapatalk
Almost makes me wish I had Crappy 3G in my area. Almost , but not really . Already been there done that and it was not a good time .
EDIT :
Was just reminded of something reading a post by sparksco. What radios are you using? Have you updated them?
halrulez said:
I was having all types of connection issues. I formated my sd card. With ext4 at 1gb and swap at 256, then installed cyanogenmod nightly 243, boot install gapps new one, boot installed sparkies script and v10 kernal. And settled in. I am getting 6 times faster everything on a 8gig class 4. Did it to the wifes too but did 2gig ext4 cause she has a butt ton of apps. It made her give up miui. Well kinda lol she wanted that 3.1 miui launcher. But anyway. Do this it should boost your bandwidth. I sure as hell did mine. I am getting 2Mb on 3g now up to 7 or 8 on 4g and 15 on wifi.
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I think your right that the kernel does make a huge difference as well as the patch. If your phone is using all of your memory/ram then data connection has a hard time keeping up. Pershoot makes really good kernels...
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I have fair 3g speeds but 4G coverage (which is why I went with sprint and the shift) in Atlanta is really spotty in the metro area. When you are any cell store the strength and speeds will be great to get you to buy in my opinion. You don't get to see how it will be in daily use until the contract and sale are complete
I can see downtown Atlanta from my condo but yet I get no 4G and fair 3G speeds. That's how it is all over Atlanta. I understand the frustration especially if you are paying the $10 4G fee. I went to ask about the coverage and speeds. I told the rep I was upset at paying a $10 extra fee for 4G when it is so spotty and slow. Apparently the $10 fee is not for 4G, insert bs excuse here ! While I can't be of any help to your speed issues I want to say that even where I live it's a problem. Most of the time I keep my phone connected to my wireless router and then in areas where free wireless is offered I connect to it running an SSH tunnel app to my router at home.
Ok, I'm still getting ****ty data service and I've tried almost everything I know how to do. Does anyone.know how to modify a PRL so I can force a connection to some Verizon towers? Obviously I still want to use Sprint for calls since I rarely have issues with that but the 3G is completely unbearable
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benutne said:
Ok, I'm still getting ****ty data service and I've tried almost everything I know how to do. Does anyone.know how to modify a PRL so I can force a connection to some Verizon towers? Obviously I still want to use Sprint for calls since I rarely have issues with that but the 3G is completely unbearable
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Try THIS THREAD for what you need. Specifically THIS post.
when i updated the radio and wimax radio on my shift i did notice a little stronger signal in general. but in my experience especially in fringe areas, MOD MOD MOD MOD MOD then TRY TRY TRY TRY then AGAIN AGAIN AGAIN several PRL variations. i think in general the 00001.prl everyone agrees is a good one to start on. just make sure your phone is set with NO restrictions concerning data roaming. half the time at least half the time im not even on sprints network, lol. if i call customer service i usually get verizon, but i have got alltel and USCC before lol. heh, in the gulf of mexico it shows up as something like 'national calling system' or something lol.
i never noticed the thread recommended above, so i will trying that in approx. 47 secs lol! so thankd for pointing that out.
but always, when i doubt, keep adding towers.....
cheers,
disco
prboy1969 said:
Try THIS THREAD for what you need. Specifically THIS post.
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Click to collapse
Well, after using the 00001 (or whatever) PRL that is 100% Verizon, my speeds have increased dramatically. Its like getting a new phone. I don't plan on using that long term as Sprint can get uppity about it but I'll try it for a while and then see if I can settle on some sort of hybrid approach or even that corporate PRL you linked to.
Thanks for the help. I'm a happy EVO Shift owner again.
No problem . Here to help .
Ok then. I switched to the Sprint corporate PRL. Went from full bars at home to two. I'll try it out for a bit and see if it sucks less than the normal Sprint PRL. Verizon is looking better and better even with the data caps.
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Till you see your bill . Know a few Sprint people who switched to Verizon recently, about three months ago. They're crying big time . Both switched because they " get better reception " . But the Bill is crazy . One has had about $100 in overages . The other has great reception, but two weeks in he's already over his 2GB cap . No thanks to all that .
i have sprint but i put this prl on my phone and for last few days both data and voice have been better than 0001.prl, i'm in new orleans so i do not know bout other parts of country but i thought it worth posting.
cheers,
disco

WHY does my INFUSE work 10x better on TMobile network than ATT?

Need to vent here. Have ATT / Infuse unlimited data plan, etc.
My signal sucks and i live in city center los angeles
i have to use a hacked up microcell in order to get that to give me ok boost but still not what it should. In my house, without microcell I get ZERO bars..
Unlocked my device a few days ago (easy thank you forums for one click)
picked up a $10 PAY AS YOU GO sim card at TMOBILE.
Reset Factory / WITH Tmobile number SIM card inside and lord or lord...
FACTS:
--- FIVE BARS EVERYWHERE AND ANYWHERE! NOT ONE SIMPLE HICCUP OF SERVICE.
--- DATA speeds on TM registered as EDGE though I am going tell all truly, its not. IT IS 4G + more. I have been testing and getting D/L speeds (w/WiFi off) of 15-18MBPS
Mind you, this is consistently when phone is on TM
--- More FUN....market instantly downloaded TM stock apps (obviously thinking its their phone) though there is a problem here. TMOBILE grants my phone FULL TELENET GPS SOFTWARE 24/7. --- ATT charges $10.00 a month for their crappy version.
---- More FUN x2 - TM grants me a full FREE unlimited use of QIK video chatting. No software restrictions. AT&T charges you I believe $5.00 a month to have the extras, on a network that it really doesn't work half the time.
How good is the VIDEO chatting & Mess? ITS AWESOME, ITS FAST & ITS QUICK no waiting no hiccups, etc. etc.
When I transfer ATT SIM back in the video chatting software remains full unlocked though its nearly useable.
I now have to come to believe that ATT is truly the problem. the phone explosed with power + fun on a network that can handle the infuse + or allow it to be run as a killer phone.
As long as ATT remains on delivery its wireless customers the worst mobile service ever, sadly most infuse users will never get to see the push & power that really is inside the INFUSE.
while att makes more money than ever, continues with the mega-mergers back and forth over and over - passing the billl 9 rate increases on to its customers.
THIS HONESTLY IS INEXCUSABLE. ---
though on a good note...the phone rocks on TM just for reference.
No issues here.
Running off MIUI Rom
Uhhh correct me if im wrong here, but AT&T does not charge for the use of QIK does it?
Sorry, this is bull. I worked for Tmobile for a long time and i'm familiar with an HSPA+ network, and in order to even get near those speeds on an HSPA+ 21 device you'd have to have the utmost prefect network conditions on their
AWS band.
AT&T has no AWS band. Also, you'd be hard pressed to find even an HSPA+ 42 device on Tmobile that would get those speeds. A device seldom gets near the theoretical max unless you're in a testing zone with no congestion from other users and no issues with interference, signal propagation, etc...
You'd only see those speeds on WiFi with the Infuse, unlocked on Tmobile's network, else EDGE speeds would be around 50kbps or less.
If you want to prove it, take a speed test with the Ookla app and post the screen shot here.
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att doesnt pass bill rate increases unless the customer upgrades plans. you are entitled to the contract you siged with the old provider and in many cases you can renew it seemingly indefinately. i know people with basic phones that still pay cell one bills.
also you must live in a very good city for t-mobile. att rules in my area though mos people are brainwashed into having verizon plans. we got h+ here and i get 10-11 mbps down. verizon is lucky to get 1mbps and often falls back to a 1g symbol on some phones.
as for t-mobile, in my area it is very spotty. sounds like you found happyness with them and so do many others, more power to you guys, if t-mo was viable for me i'd switch but it's not. though the h+ on t-mo with the infuse sounds sketchy and the speeds are the only posible utmost perfect scenario.
i believe .15-.18 MBPS but 15-18 naw.
just look at the screen name. tells the whole story.
TheMan42; said:
If you want to prove it, take a speed test with the Ookla app and post the screen shot here.
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Click to collapse
^^^what this guy said.^^^ picks or it didn't happen
Its possible but I doubt it
Sent from my SGH-T959 using XDA App
Do this. Load a custom ROM and change wireless settings to 2G networks. You will have 5 bars wherever you are, even on AT&T.
Curious about this myself, I pulled out my old T-mo prepaid sim I keep as a backup for when my contract is up, fired it up, and tried using some data. I got EDGE speeds in a H+ area with T-Mo. T-Mo has faster EDGE than AT&T but certainly not the speeds you're claiming. Not saying what you said was BS but it is either location dependent or my Infuse just sucks. Then again, I get about 8mbps down 2 up on AT&T where I live...
TheMan42 said:
Sorry, this is bull. I worked for Tmobile for a long time and i'm familiar with an HSPA+ network, and in order to even get near those speeds on an HSPA+ 21 device you'd have to have the utmost prefect network conditions on their
AWS band.
AT&T has no AWS band. Also, you'd be hard pressed to find even an HSPA+ 42 device on Tmobile that would get those speeds. A device seldom gets near the theoretical max unless you're in a testing zone with no congestion from other users and no issues with interference, signal propagation, etc...
You'd only see those speeds on WiFi with the Infuse, unlocked on Tmobile's network, else EDGE speeds would be around 50kbps or less.
If you want to prove it, take a speed test with the Ookla app and post the screen shot here.
Sent from my SAMSUNG-SGH-I997 using XDA App
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Click to collapse
\also a previous tmobile slave
everything he said is correct
(at the time i had regular 3g (samsung captivate) and my speed test would often beat the top speeds of the tmboile devices instore.
The OP's name is bogustbaxter, obviously just someone trying to get attention. Good job. I don't think tmo allows unlimited video chatting, they have data limits like anyone else, it's not possible to get those speeds, etc. This is dumb. It should be closed
U want unlimited go to sprint...only true unlimited data around...was with them 5 years til this year when I swithced to att cause I fell in love with infuse....came from evo 4g(awesome phone btw)...but their plans for data are the best I ever used...speeds are compettitive in my area...they don't cover as well as att tho...
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dman3285 said:
U want unlimited go to sprint...only true unlimited data around...was with them 5 years til this year when I swithced to att cause I fell in love with infuse....came from evo 4g(awesome phone btw)...but their plans for data are the best I ever used...speeds are compettitive in my area...they don't cover as well as att tho...
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Click to collapse
Sprint is also going to be ending their unlimited plans. Its also a shame Sprint's data speeds are awful in comparison to Verizon and att.
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I beg to differ...with sprint 5 years...data speeds were faster and more reliable than att all day in my area...regret leaving..
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Dont get me wrong...i love my infuse..but att service and customer service needs alot of work...
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dman3285 said:
Dont get me wrong...i love my infuse..but att service and customer service needs alot of work...
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Amen to that!! I have been with ATT since 2004..i am testing different modems as we speak. I wonder does anyone know is there a way to know what modem is best for a certain area?? I searched and searched ATT and NEVER get anywhere. I don't even know and can't seem to find out what typical speeds should be for me. I live in Northern CA. about 8 miles from town...there is actually an ATT store here that offers NO help. If the weather is right, wind, clouds, and if i stand on one foot and spin MAYBE i get like on average 1.60mbps down. the highest i have ever gotten is 4.00 ...thought it was a fluke. I am on my 4th modem to test. UCKj1 seems to be better FOR me than KK1 (aweful), Ki3 (ok), and Ki4 (not so much).
dman3285 said:
Dont get me wrong...i love my infuse..but att service and customer service needs alot of work...
Sent from my SAMSUNG-SGH-I997 using xda premium
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The real problem is, what carrier has good service and support? Have friends on all major carriers and they all stink. The best one of the bunch is Sprint who has crap coverage and 3g only around my area. Best thing about then is the 10 bucks a month they tack on for having a 4g phone that does not get 4g, what a joke! I see lots of ATT slamage but I don't see what make the others any better. Ok they have the slowest feauxG of all but that is LOTS better than charging more for nothing.

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